# Page 4 | IndySoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is IndySoft the right Calibration Management solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/42537/Calibration-Management-Software/reviews --- IndySoft 4.6 (136) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of IndySoft ## Showing most helpful reviews Showing 76-100 of 136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jerome C. Applications Engineer Defense & Space Used the software for: 2+ years ### "If you like customization a lot this is your software" August 21, 2020 5.0 Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot. Pros Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential. Cons If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve. Alternatives considered [Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[GAGEtrak](https://www.capterra.com/p/42529/GAGEtrak/)[ProCal](https://www.capterra.com/p/29949/ProCalV5/) Reason for choosing IndySoft Flexibility and customization Review Source Response from IndySoft August 26, 2020 Hi Jerome! Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing! Take care, Heather VR Verified Reviewer President / Owner Used the software for: 2+ years ### "Lots of power, features, and functionality. Can be non-intuitive to use and difficult to implement." January 6, 2018 4.0 Pros Lots of features and functionality. When we are looking for a new feature, it is usually there hidden under some rock. Customer support is now quite good. It seems there are a number of positive changes that have occurred in the last year or two in the company, product, and support. Cons The documentation / help files, while extensive, still do not do an adequate job of documenting everything that is in the product. The Uncertainty Module is very difficult to implement especially to thoroughly handle all conditions and calculations can be very slow. Initial implementation was very difficult & training was poor. Review Source Response from IndySoft January 8, 2018 Thank you for taking the time to write a review! We have really focused on improvements to both the product and support over the past couple of years, so we appreciate that you have noticed a change! I hate that your implementation and initial training were not ideal, but our customer satisfaction rates have shown that we have made great improvements in those areas as well! -Heather JD Jacob D. Quality Manager Airlines/Aviation Used the software for: 2+ years ### "USL Review " March 27, 2024 5.0 It has been a great experience, and I couldn't ask for better customer service. Pros It is very user-friendly and can be set up for each company Cons It is expensive, but we are a cloud-based user. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) It didn't do what we wanted, and we wanted something with more functions Review Source Response from IndySoft April 10, 2024 Hi Jacob, Thank you so much for taking the time to leave us a review. We value your feedback and are so happy that you have had an overall great experience! DH Daniel H. Lab Supervisor Medical Devices Used the software for: 2+ years ### "Review" August 24, 2020 5.0 My overall experience with IndySoft is a positive. Once the system has been set-up, it does an excellent job in keeping our Metrology Dept. in compliance with Regulatory requirements. I find the system to be an asset to help me manage work flow and aid as a tool to review and approve employee's work. Pros Minimal screens to execute once system is set-up. Basic report functions are good. Can use system remotely from home. Delineate between basic equipment and reference standards in system. Won't allow past due reference standard to be added to calibration event. Cons PrintBuilder is a challenge to use. Cannot effectively delineate between Calibration procedure process and documenting limited range/accuracy requests from users. Number of fields available in Event Finder is too limited (hopefully better once we roll up to Version 12?). No effective way to run a report to verify calibration events related to suppliers when date done is back dated to suppliers "Date Done". Review Source Response from IndySoft August 28, 2020 Hi Daniel, Thank you so much for the great review! It is so exciting to hear that Medtronic has an upgrade plan, I sense that most of your frustrations will be alleviated once you have a chance to upgrade. Until then, take care and reach out if you ever have any questions or issues! Take care, Heather MG Matt G. Lab Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Commercial Calibration Lab" August 14, 2020 5.0 Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry. Pros The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company. Cons There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition. Alternatives considered [MET/CAL](https://www.capterra.com/p/129383/MET-CAL/) Reason for choosing IndySoft Upfront cost and per-license scalability made us start looking at Indysoft. The customizeability and support/implementation team convinced us it was the right choice. Review Source Response from IndySoft August 21, 2020 Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend! -Heather SC Sean C. Corperate Metrology Services Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Indysoft review" August 18, 2020 5.0 Awesome software backed by an awesome support team. Every time I present an issue with Indysoft their support team has been there to fix or show me how to eliminate my issues. It is also easy to train new technicians how to use this software. Pros Built in modules, Ease of use, This software is the best gage and lab management software available! Cons OK, the things I hate about this software are also the things I love about it! Let me explain, I have come up on issues I did not think it would do but thanks to awesome customer service I have been shown and assisted with issues being easily resolved! Alternatives considered [GAGEtrak](https://www.capterra.com/p/42529/GAGEtrak/) Reason for choosing IndySoft Much better product, and web based cert's. Review Source Response from IndySoft August 25, 2020 Hi Sean, Thank you so much for the awesome 5-star review and for acknowledging the great service you have received from our support team! We appreciate you letting others know about how nearly limitless IndySoft is and how it is easy to get new technicians up and running. Have a great week and take care! Heather MM Meg M. Manager Consumer Electronics Used the software for: 2+ years ### "Indysoft has worked great" January 7, 2025 5.0 I have been using indysoft for 10 years. I can't complain about Indysoft, it is essential for us. Pros I like how easy it is to keep track of and update your equipment. Cons I think it could be a little more user friendly for our customers who aren't as familiar with the software. Review Source bC brad C. Manager, Corporate Metrology Lab Consumer Goods Used the software for: 2+ years ### "Best Metrology software in the business! We run the whole lab off of the software. Great support." January 19, 2018 5.0 Record keeping. We run the whole lab on this software. From supplier control to Document control systems and corrective action. Huge benefit in being able to link all these systems together. You could adapt this software to anything. Pros Configuration. Being able to adapt the software to the needs of the lab while staying in the framework of the application. Not that you need to change that much out of the box. Cons System does not support electronic signatures from customers at time of pick up. Would like to see a system that allows for signatures such as FedEx, UPS. Customer comes to lab and can use a signature pad to sign for equipment picked up. On-Site or delivery would allow for signature that customer received the equipment or service. A Gage InSite lite could be used on a Tablet PC that is synced with the application to allow for this. Review Source Response from IndySoft January 22, 2018 Hi Brad! Thank you so much for the awesome 5-star review! We appreciate you letting others know about your experience with IndySoft, so as a thank you we are going to add the electronic signatures feature you are requesting! Well, it was actually in our product development plan already, but we still do send you our thanks! Keep an eye on our release notes in the coming months to see when the feature is added! -Heather VR Verified Reviewer Business Manager Used the software for: 2+ years ### "Overall, it is a great product and very user friendly. I would recommend the software to others. " December 28, 2017 5.0 Pros The product is very user friendly and mostly customizable for individual needs. It is easy for even the most computer illiterate person to use. Cons I do not like the inability to create reports using gage level and event level data in the same report. Review Source Response from IndySoft January 3, 2018 Hello! Thank you so much for the 5 star review! I have some good news for you! In our next update 11.0.46 (being release next week) we have included important gage level data in our event level historical reporting to allow for gage level and event level data in the same report. If you need any assistance updating once it comes out please contact support@indysoft.com! Happy New Year! Heather AM Amanda M. Logistics and Administrative Coordinator Facilities Services Used the software for: 2+ years ### "Indysoft Techs" August 18, 2020 4.0 Customer service, especially \[SENSITIVE CONTENT HIDDEN\] is wonderful, \[SENSITIVE CONTENT HIDDEN\] struggled at times to help us but \[SENSITIVE CONTENT HIDDEN\] has been very helpful and on point. Any issues that have come up they have helped me to do exactly what I need to do. In terms of the software itself, it could be a little more user friendly for the non tech employees that need to use it but otherwise the biggest headache is the invoicing aspect. Pros It is a great calibration software, the customizations created by our office has made it more difficult, but Indysoft itself has been great. Cons For accounting purposes it was a nightmare, then trying to map those to our existing software when we realized we couldn't utilize the accounting aspects to invoice was even worse. Review Source Response from IndySoft August 28, 2020 Hi Amanda, Thank you so much for taking the time to leave a review, we appreciate you letting others know about your experience with IndySoft. We especially appreciate you acknowledging our awesome support team - those are my favorite comments to read! Take care, and have a great weekend! -Heather Greg S. Quality Technician Machinery Used the software for: 2+ years ### "Daily user of this software as a Calibration Tech." January 11, 2018 4.0 Helps me keep my day-to-day calibration data organized and reportable. Pros The Indysoft software has been reliable and relatively straight-forward to use. A large variety of reporting options are available. Gage calibration data is quick and easy to import to the system from outside calibration labs. Cons A variety of functions on the software just aren't intuitive and calling in for assistance is not always a valid option. Review Source Response from IndySoft January 12, 2018 Hi Greg! Thank you for taking the time to write a review, we appreciate you letting others know about your experience with IndySoft! -Heather RM Rick M. Metrology Engineer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "A product that does it all!" August 20, 2020 5.0 So far it has been a great experience. The software is solid and full of useful features. The documentation is comprehensive and very well detailed. Their customer support has been outstanding the few times I've needed it. Their support team knows the product, cares about solving customer problems and in my opinion, goes above and beyond in making things right. Pros I think what I like most about IndySoft is the flexibility that went into its design. For all the standardization we push in the calibration field I've yet to see two labs that operate exactly the same. IndySoft's design allows it to be used the way my lab operates. We didn't have to change to accommodate a software package. Cons The product and support are great. My only gripe, and it's minor is that while you buy the software, there's still annual per license support costs required to use it. Alternatives considered [MET/CAL](https://www.capterra.com/p/129383/MET-CAL/) Review Source Response from IndySoft August 28, 2020 Hi Rick! Thank you so much for the excellent 5-star review! I think you hit that nail on the head that no two labs work the same - that is exactly why IndySoft was designed to facilitate so much customization. I especially appreciate hearing about your experience with the support team - we really do try to go above and beyond to make sure you have a great experience! Take care and have a great weekend! Heather SG Scott G. Maintanance Technician Used the software for: 2+ years ### "Product is very easy to use. We have been using IndySoft since 2014. " December 28, 2017 5.0 Pros User friendly, customizable, great customer service. We are not a Calibration service provider. We use this in our plant and we have outside Calibration service providers work in our system to perform our calibrations. The staff at IndySoft customized the system for our needs. Our contractors find it very easy to navigate within the system. We are currently looking to add additional Calibration certs for some filter testing and have found the support and flexibility of IndySoft and the development staff a joy to work with. Very professional and customer service oriented. Cons I have not found anything on this system that I do not like. If I had to pick one thing it would be the online help menu. It is not easy to find the topics I am looking for by using the search "Key word" function. Review Source Response from IndySoft December 29, 2017 Hi Scott! Thank you for the awesome 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft! I will pass on your kudos to our support and development staff! I hope you have a great new year! -Heather VR Verified Reviewer Real Estate Investor Used the software for: 2+ years ### "Great Customer support." December 29, 2017 5.0 Keeping our calibration certificates well organized and tracking our gages. Pros Software is easy to use once it is set up. Other technician can easily start using it once they as trained. Cons Sometime not as easy to use, will have to make some changes to make it apply to what we are doing here. Review Source Response from IndySoft January 3, 2018 Thank you so much for the wonderful review! We pride ourselves on our great customer support, so we love to hear from our satisfied customers! Happy New Year! Heather SM Scott M. Calibration Technician Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Praise for the support personnel" August 20, 2020 5.0 Pros I find the greatest advantage to this software is the support that I have received with any problems or questions from the support staff. Cons There could be a better way to search for equipment that was calibrated with a certain standard when that standard comes back from calibration and was Out of Tolerance so that all of the equipment could be identified. Review Source Response from IndySoft August 31, 2020 Hi Scott! Thank you so much for the excellent 5-star review! We especially appreciate you acknowledging our excellent support staff! Speaking of, I asked them if there is an easy way to get the equipment data when a master is OOT and there is! Kevin made a quick video to show the couple of ways you can access the data. Take a look: https://videos.indysoft.com/DOuxlRqy. If that doesn't fully answer your question, please do not hesitate to let me know! Take care, Heather DP Danae P. Lead Metrologist Consumer Services Used the software for: 6-12 months ### "IndySoft LIMS review" August 24, 2020 4.0 I am still learning the intricacies of IndySoft and there is a lot of capability that I am still not familiar with so far the experience has been fairly straight forward and simple to use. Shortcuts are key. Pros The amount of data that can be collected and the ability to customize. Cons Lack of intuitiveness for performing tasks such as data mining and report building. Reason for choosing IndySoft Deployment simplicity Switched from [MET/CAL](https://www.capterra.com/p/129383/MET-CAL/) Moved from one organization to another. Review Source Response from IndySoft August 28, 2020 Hi Danae! Thank you so much for taking the time to review IndySoft! I have no doubt that as you spend more time with the software you will continuously get more comfortable and learn more or the capabilities. Until then, if you ever have questions, please do not hesitate to reach out! Take care, and have a great weekend! Heather Aaron A. Vice President Used the software for: 2+ years ### "we love the product" December 19, 2017 5.0 Pros i most like the ability to modify the software and use sql to make it do what we want. tech support is great. Cons I wish there were more test point wizards so that we didn't have to use templates when creating new equipment Review Source Response from IndySoft December 21, 2017 Hi Aaron! Thank you so much for the 5 star review! We appreciate you taking the time to let others know about IndySoft! Happy Holidays! -Heather GM Greg M. Senior Metrologist Shipbuilding Used the software for: 2+ years ### "Indysoft" August 18, 2020 5.0 We were able to centralize out tool database consisting of over 700,000 tools and eliminate three other databases that were used to manage tools. Pros Integration was somewhat complex. However, once configured, the software is intuitive and easy to use. Cons The configuration requires forethought and planning. If not planned out properly, change down the road can be difficult. Reason for choosing IndySoft Ease of use and flexibility of configuration. Review Source Response from IndySoft August 26, 2020 Hi Greg! I hope you are doing well! Thank you so much for the incredible 5-star review. We appreciate you letting others know about how you were able to centralize multiple databases with IndySoft. Take care and have a great day! Heather AS Adam S. Manufacturing Engineer Medical Devices Used the software for: 6-12 months ### "IndySoft Review Aug 18,2020" August 18, 2020 5.0 Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far. Pros I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you. Cons I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings. Alternatives considered [GAGEtrak](https://www.capterra.com/p/42529/GAGEtrak/) Reason for choosing IndySoft Customization to meet site needs. Also, our main calibration vendor uses IndySoft. Review Source Response from IndySoft August 26, 2020 Hi Adam! Thank you so much for the wonderful 5-star review! As info, we are working on a KPI dashboard for the Home screen that will have the data you are looking for - should be out sometime this year, so stay tuned! Take care, Heather bN brandon N. tech Oil & Energy Used the software for: 2+ years ### "Easy to use" August 19, 2020 5.0 Pros The web tier makes it easy for me to calibrate instrumentation any where on the production floor from several computers. Cons Web tier tools printing application could be improved, for instance having labels sit and wait to print until i am at the location with a printer (without reminding me every 30 seconds that there are labels to be made). Reason for choosing IndySoft Indy soft is the industry standard. Review Source Response from IndySoft August 28, 2020 Thank you, Brandon, for the awesome 5-star review! We appreciate you letting others know about your experience with IndySoft. That printing issue sounds unique, I'm going to have someone from support reach out to you to see if we can't get rid of that annoyance! Take care and have a great weekend! Heather LG Leo G. Metrollogy Engineer Research Used the software for: 2+ years ### "Great software" December 19, 2017 5.0 Total tracking of calibration Pros Ease of use and customer support. We use daily to maintain Global labs.Global Calibration management for accurate, repeatable, unassailable data o Improve visibility globally o Visibility showcase Corporate Technology Metrology Group o Drive global industry test standards o Standardize lab practices o Develop and Utilize State-of-the-Art test methods to provide the most useful, representative, and repeatable results. Cons At this time IndySoft is working great for are use. We are going Global with IndySoft as are main calibration support. We are looking at Maintenance Tracking system in IndySoft to track all test systems. Review Source Response from IndySoft December 21, 2017 Hi Leo! Thank you so much for the 5 star review! We love hearing from our happy customers and appreciate you taking the time to let others know about IndySoft! Happy Holidays! -Heather MM Melvin M. Gauge Coordinator Automotive Used the software for: 2+ years ### "More than you can use." August 13, 2020 4.0 Over all even when a glitch happens. It is usually repaired quickly. And I have enjoyed using the software. Pros The software is fairly easy to use even for a novice. It has many functions and is very professional. Cons You have to be a programer to get the software to be more functional to you use. Reason for choosing IndySoft It was decided for me. by management. Review Source Response from IndySoft August 21, 2020 Hi Melvin! Thank you so much for taking the time to write a review, we appreciate you letting others know about your experience with IndySoft! Have a great weekend! -Heather WN Walter N. Senior Engineering Manager Medical Devices Used the software for: 2+ years ### "A Winning Software Package" August 14, 2020 5.0 Successfully used for over 18 years in a Bio-medical Regulated Industry with minimum issues. Pros \* Alarm Module \* Superb Equipment Search Functionality \* Superb Customizable Event Workflow Configuration \* Superb Screen Display Architecture \* Excellent Custom Report Design Functionality Cons Client Interface and License Deployment. Looking forward to next version to see new enhancements. Reason for choosing IndySoft See the Pros list. Review Source Response from IndySoft August 24, 2020 Hi Walter! Thank you so much for the excellent 5-star review! We appreciate you letting others know about your experience as a long-time customer of IndySoft. Take care! -Heather DR Debra R. Digital Operations Product Manager Consumer Services Used the software for: 2+ years ### "Love the product" August 18, 2020 5.0 have had a good experience with Indysoft Pros I have been using Indysoft for a long time, I enjoy working with Indysoft they are easy to deal with and are willing to listen to any problems we have. I have referred many customers in the calibration industry to Indysoft Cons product is easy to use once you understand it Reason for choosing IndySoft cost to build our own product was to much at the time Review Source Response from IndySoft August 25, 2020 Hi Deb! Thank you for the awesome 5-star review!! We appreciate you taking the time to let others know about IndySoft on Capterra and all of the other referrals you have given over the years! I hope you are doing well, take care! Heather VR Verified Reviewer Service Manager Business Supplies and Equipment Used the software for: 2+ years ### "Product worth your investment" August 13, 2020 5.0 Pros Software is very easy to use with links to different areas. The reports and certificates are easy to configure to your needs. Customer Support is a valuable asset that they offer as needed. Cons For our scale business is has some holes to fill to be better as a one source for Office management of customer data processing, sales and purchasing. Review Source Response from IndySoft August 21, 2020 Thank you so much for the 5-star review! We love hearing from our happy customers and appreciate you taking the time to let others know about IndySoft! Stay tuned for some scale-specific additions to the software - we are working on them now! -Heather Talk to a Capterra advisor for free and get results within 15 minutes.