---
title: "ClubExpress Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ClubExpress Software - reviews, pricing plans, popular comparisons to other Membership Management products and more."
source_url: "https://www.capterra.com/p/42550/ClubExpress/"
page_type: "product"
language: "en"
---

# 

 ClubExpress Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClubExpress

## What is ClubExpress?

ClubExpress is an all-in-one association management platform built for small to mid-sized professional and trade associations. Designed to support organizations with 25 to 25,000 members, ClubExpress combines essential front-office and back-office tools into one secure, web-based system. Associations can manage their website, membership database, online joins and renewals, events and registrations, payments, committees, forums, document libraries, member directories, and benefits in a single platform. Integrated tools help streamline administration, improve member engagement, and support governance needs. ClubExpress uses state-of-the-art security, contains no advertising, and ensures associations retain full ownership of their data at all times. With transparent, economical pricing and purpose-built association features, ClubExpress provides a scalable solution for organizations seeking efficiency, control, and long-term sustainability.

## What is ClubExpress used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Registration](https://www.capterra.com/registration-software/)

Overall rating

Based on 517 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

4%

Pros & cons

Responsive and knowledgeable assistance

Comprehensive event organization tools

Frequent glitches and inconsistencies

Cumbersome and limited page editing

Starting price

$0.42

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.2

+−

Features4.0

Value for Money4.4

Ease of Use3.7

Customer Service4.6

Rating Breakdown

4.2

Features4.0

Value for Money4.4

Ease of Use3.7

Customer Service4.6

## ClubExpress Reviewers Verdict

Updated August 2026

AI summary

-   ClubExpress is a fit for small clubs, associations, and volunteer-led organizations needing to centralize membership and events.
-   Reviewers are positive about its responsive customer support, reliable event management, and automated membership renewals.
-   It reduces manual tasks by handling registrations, payments, and communications in one place.
-   Buyers report negative points such as recurring bugs, a confusing interface, and a page editor that limits customization.
-   It works best for groups prioritizing support and core club management, but may frustrate those seeking easier administration or advanced website design.

## ClubExpress alternatives

Highest Rated

[4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (557)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/)

Starting price

$249.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/42550/ClubExpress/alternatives/)

## FAQs about ClubExpress

Overview

### What problems does ClubExpress solve?

ClubExpress solves fragmented club operations by centralizing member records, renewals, dues collection, event registration, calendars, email communications, and website management in one system. It reduces spreadsheet tracking, paper processes, and manual follow-up. Membership managers, treasurers, volunteer boards, and small associations benefit most from faster administration and better member visibility.

Answer based on 392 reviews

Overview

### Which roles and teams benefit most from ClubExpress?

ClubExpress is most used by association leaders, board members, and administrators who manage member-based organizations. Webmasters and membership teams rely on it for website updates, registrations, and member communications, while treasurers and executive directors use it to oversee dues, finances, reporting, and day-to-day club operations.

Answer based on 517 reviews

Overview

### What company size and industries is ClubExpress built for?

ClubExpress is built for small organizations, with 74% of reviewers from small businesses, serving professional and trade associations and member-based clubs with 25 to 25,000 members. It is used most in Non-Profit Organization Management at 29%, followed by Civic & Social Organization at 13% and Sports at 11%.

Answer based on 517 reviews

Features and Usability

### What are the key features of ClubExpress?

ClubExpress includes core membership management tools like member databases, renewals, dues tracking, and member directories. Reviewers also highlight website management with a members-only portal, event registration and calendars, email communication for newsletters and reminders, and payment processing. Differentiator features include role-based access controls and subgroup or chapter management.

Answer based on 226 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ClubExpress starts at $0.42 per member per month for the Up to 200 Members plan, with a $24 minimum monthly hosting fee, and a free trial. Reviewers often call it affordable for small clubs, though some mention a steep learning curve and extra costs for add-ons like QuickBooks Online integration.

Answer based on 67 reviews

Integrations

### Which third-party tools and platforms does ClubExpress integrate with?

ClubExpress integrates with Authorize.Net for event and member fee payments, plus Google Maps, Learning Stream, LinkedIn for Business, Meta for Business, QuickBooks Online, Stripe, Twitter/X, and accessiBe. These connections cover payments, mapping, learning, social media, accounting, and website accessibility needs.

Answer based on 32 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ClubExpress?

ClubExpress offers in-person training, webinars, documentation, and videos, which help teams learn the platform over time. Basic tasks and member self-service are usually picked up quickly, especially by nontechnical volunteers, while administrators and coordinators often need more time for setup, events, and advanced configuration because of the learning curve.

Answer based on 110 reviews

Getting Started and Support

### What customer support options does ClubExpress offer, and how do users rate the experience?

ClubExpress offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and patient, with helpful manuals, videos, and quick call responses. Some reviewers say the platform’s learning curve drives frequent support needs, and a few report uneven helpfulness or limited flexibility.

Answer based on 175 reviews

Security

### How does ClubExpress handle data security and access control?

ClubExpress uses multi-level passwords, role-based permissions, members-only areas, secured document repositories, and privacy/visibility controls for directories, content, and member records. Users can limit page, module, folder, and subgroup access, though some reviewers report conflicting document privacy settings, limited subgroup permission granularity, and concerns about missing admin-change alerts.

Answer based on 20 reviews

## Pros and Cons

Responsive and knowledgeable assistance

93% positive reviews out of 149

Most reviewers describe customer support as prompt, helpful, and accessible, resolving issues efficiently and professionally.

Frequent glitches and inconsistencies

88% negative reviews out of 56

Most reviewers report recurring bugs, confusing errors, and slow response times that disrupt daily operations and user experience.

Comprehensive event organization tools

87% positive reviews out of 53

Most reviewers find event management streamlines registrations, communications, and attendance tracking, saving significant administrative time.

Cumbersome and limited page editing

69% negative reviews out of 39

Some reviewers find the page editor difficult to use, with limited templates, formatting issues, and clunky design tools.

Paul R.

Webmaster, 501 - 1,000 employees.

"The biggest issue I have found is that custom pages cannot be modified on a tablet. "

Affordable all-in-one solution

84% positive reviews out of 50

Most reviewers appreciate pricing as budget-friendly, offering robust features and value compared to similar platforms.

Non-intuitive and outdated design

84% negative reviews out of 25

Most reviewers indicate the user interface is not intuitive, feels cumbersome, and requires extra effort to navigate.

## Features

AI summary

Based on 4,125 Membership Management reviews

Capterra data shows that buyers of membership management software rank the following features as their top priorities:

-   **Registration Management** (**56%** of reviewers rated this feature as critical)
-   **Member Database** (**62%**)
-   **Payment Processing** (**62%**)

ClubExpress supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help organizations handle event and membership sign-ups, keep member records accurate and organized, and process dues or fees efficiently, allowing teams to manage day-to-day operations with less manual work and better visibility into member activity.

Member Database

4.3 (38)

84.21% of 38 reviewers that rated this feature as important or highly important

With this capability, you can easily manage, search, and report on member information, dues, and participation. Reviewers appreciate its ease of use, instant updates, and comprehensive data, though some mention limited flexibility and challenges with bulk operations or removing members.

Payment Processing

4.4 (37)

83.78% of 37 reviewers that rated this feature as important or highly important

It gives you the ability to process payments online via credit card, PayPal, cash, or check. Users think it’s simple and automated for both admins and members, but some report clunky PayPal integration and occasional confusion with payment steps.

Membership Renewals

4.2 (35)

82.86% of 35 reviewers that rated this feature as important or highly important

ClubExpress offers automated renewal reminders and easy management of dues. Some reviewers find the process convenient and helpful for tracking, but others say it can confuse members, is hard to correct mistakes, and isn’t always seamless for infrequent users.

Electronic Payments

4.5 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Membership Management

4.3 (29)

86.21% of 29 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Dues Management

4.2 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Track and collect membership dues

ClubExpress 100 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Tracking: A list of registered participants
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: With this capability, you can easily manage, search, and report on member information, dues, and participation. Reviewers appreciate its ease of use, instant updates, and comprehensive data, though some mention limited flexibility and challenges with bulk operations or removing members.
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: ClubExpress offers automated renewal reminders and easy management of dues. Some reviewers find the process convenient and helpful for tracking, but others say it can confuse members, is hard to correct mistakes, and isn’t always seamless for infrequent users.
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Language: Manage and support multiple languages
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Registration: Real-time registration over the web
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Payment Processing: It gives you the ability to process payments online via credit card, PayPal, cash, or check. Users think it’s simple and automated for both admins and members, but some report clunky PayPal integration and occasional confusion with payment steps.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Real Time Editing: Preview and make real-time changes in the web content
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shopping Cart: Checkout of online store
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Survey Builder: Create and manage surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Analytics: Track and analyze information regarding website visitors
- Website Hosting: Publishing and managing websites across the internet.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (503)

4.0

Based on 503 reviews

## Pricing

Value for money

4.4 (434)

Free Trial

Up to 200 Members

$0.42

Usage Based,Per Month

It includes:

-   Membership Management
-   Website Builder
-   Event And Calendar Tools
-   Payments And Accounting
-   Communication Tools
-   Mobile App
-   Chapter Support
-   Secure Integrated System

201-300 Members

$0.38

Usage Based,Per Month

301-500 Members

$0.34

Usage Based,Per Month

501-1000 Members

$0.30

Usage Based,Per Month

Organizations Larger Than 1000 Members

Contact vendor for details

Value for money

4.4 (434)

4.4

Based on 434 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Learning Stream](https://www.capterra.com/p/6260/LearningStream/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (459)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (459)

4.6

Based on 459 reviews

## User reviews

Overall rating

4.2

Based on 517 reviews

Filter by rating

5(235)

4(204)

3(57)

2(12)

1(9)

Mentioned topic

Sorted by most recent

PC

Pat C.

President

Non-Profit Organization Management

### "ClubeExpress is the Winner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2026

10 years of continuous experience; highly satisfied. Now initiating product for another club. That speaks for itself.

Pros

Customer Support is outstanding, responsive and easy to use. When compared to other vendors, the pricing structure is very good for managing memberships and as merchant. Initiated the platform for 2 different clubs in past 10 years. Will go back again if I need to for a 3rd club somewhere down the line.

Cons

Satisfied. No negatives to speak to. Issues get resolved. Nothing else to report or say. Very satisfied.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

PR

Paul R.

Webmaster

Non-Profit Organization Management

### "Webmaster for HOA"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 13, 2026

I have been working with the ClubExpress product for 6 years. For the most part, it is a good product for our needs. The biggest issue I have found is that custom pages cannot be modified on a tablet. I only take a tablet when I travel. Other than that issue, I am very happy that the tablet allows me to continue supporting our system when traveling.

Pros

It's ability to work on many different platforms with very little effort on our part is a very good feature. We are an HOA and 55% of our users use their phones, Apple and Android. 43% of our users are using desktops/laptops. The rest are on tablets. The only issue that we need to be aware of is designing a webpage that does not fit well on a phone. ClubExpress does help in that it allows us to have a Mobile and Desktop version of a webpage. We have only done this on a few pages, but it does make a better environment for all our residents.

Cons

ClubExpress was not designed for HOAs and HOAs are not its biggest customer segment, so we had to fit some of our needs into the structure they have for clubs. We have it working for us and ClubExpress has been willing to look at changes that may make it more usable for HOAs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NS

Nathalie S.

Fundraising Specialist

Fund-Raising

### "The only platform you need for your membership site!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 15, 2024

It's super easy to use for all membership needs. It's a no-brainer.

Pros

I love that I can manage both the front and back end of the business all from the same platform.

Cons

There's nothing I dislike about ClubExpress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Stephanie J.

System Administrator

Information Technology and Services

### "ClubExpress has simplified our membership process"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 6, 2023

To be really forthright, the assistance is adequate. If I have a problem, I can send them an email and have an answer or a solution within a few hours. There's a slight left brain/right brain shift in thinking required to modify the way things operate, but it's not too difficult once you get into the swing of things.

Pros

In ClubExpress, the Control Panel serves as the portal to the program's inner workings, and it conceals an astonishing array of features. Every piece of information that you enter into the Club Express windows grants you more authority and influence over your organization, whether it be a club, a league, or an interest group. It is similar to a massive relational database.

Cons

There's a lot of bureaucracy that makes everything tough to use. We've had to fork over more money in places where we've run into the immovable barrier. The website's features are clumsy at best.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Our website's design is unified thanks to the framework ClubExpress provides. Customer service is quick to respond. Thanks to ClubExpress, we've streamlined our membership application procedure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Edjare A.

Consultant

Research

### "Des services solides avec des qualité-prix très intersant"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 8, 2023

La réduction significative de gestion manuel des programme et des cotisation est une riche expérience.

Pros

Le produit est plus facile à utiliser. Les options d'adhésion et de renouvellement des membres sont très cool.

Cons

La prise de main nécessite une assistance en ligne très souvent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jerry S.

Secretary

Non-Profit Organization Management

### "ClubExpress has Pluses and Minuses but Gets the Job Done"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 3, 2022

Very good at tracking membership data and trends.

Pros

The info being immediately available across the platform is very helpful.

Cons

Some of the data entry is very clunky, recording cash payments, having to use PayPal for credit card purchases, etc.

Reasons for choosing ClubExpress

Group consensus

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Shprotiv Paul S.

Executive

Information Technology and Services

### "Great for Event management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 21, 2022

Pros

Its has several option and that can help to make your own choice. Its totaly management material and have to learn it fast and then it can be usable in many categories in event mangement or traing programe.

Cons

It has many function that is tough if you not knowing about it. I must say not easy to operate. In some case like emailing, front changed in some cases, so learn about it and then use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jessy L.

Atyorney

Law Practice

### "Bar membership usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 28, 2022

Alright

Pros

Customer service We Inherited system from prior bar leadership.

Cons

Difficult to update by admin And difficult to train for new leadership members.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Alan F.

Board Treasurer

Museums and Institutions

### "LSMMA use of ClubExpress"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2022

Excellent experience. They were very helpful with the initial setup and the software is intuitive.

Pros

Managing membership and events is very easy

Cons

A $500 cost to integrate with Quickbooks Online. I integrated the bank account with no charge.

Reasons for choosing ClubExpress

High ratings and cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BN

Barry N.

webmaster

Non-Profit Organization Management

### "Good framework for member based non-profit organizations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 18, 2022

Pros

The software is easy to use unless you are a computer novice. Anyone with moderate technical ability can set up and manage the website based on this framework. Unlike Wordpress or Drupal CMS, it is a closed system which is a strength and weakness. The strength is that a mistake will not take the website down. The weakness is that if you need a feature not supported by the modules, you cannot implement it.

Cons

Some features are inflexible and cannot be changed. Some examples: If a non-member fills in the Ad-Hoc form, they must fill in the fields that do not apply such as Organization and Title. Events do not support entering latitude/longitude under an event location which is a problem when the parking location is far from the street address of the building. When the event organizer wants to set a deadline for registration, everyone with coordinator access can still register after the deadline. When the person registering uses the browser's back and forward buttons instead of the registration wizard's next and previous buttons, the fee is $0 instead of the correct amount. The only way to fix it is to cancel their registration and have them re-register properly. We want to monitor who is downloading the training documents. Club Express does not support adding analytics code to measure it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/42550/ClubExpress/reviews/)

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