# WebChartMD Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebChartMD Software - reviews, pricing plans, popular comparisons to other Medical Transcription products and more.

Source: https://www.capterra.com/p/42620/WebChartMD

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# 

 WebChartMD Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WebChartMD

## What is WebChartMD?

WebChartMD is cloud-based transcription software that enables transcriptionists to work remotely / off-site. Over 24,000 transcriptionists have transcribed 15 million patient notes for 40,000 healthcare providers using WebChartMD. Enterprise scale design supports facilities from a few to thousands of providers and can often be set up within a day, including call-in dictation services. Pay-per-use pricing with no monthly fees or set-up fees, no long-term contracts. Experts at EHR interfacing.

## What is WebChartMD used for?

[Medical Transcription](https://www.capterra.com/medical-transcription-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebChartMD

5.0 (14)

VS.

[3.0 (3)](https://www.capterra.com/p/10030040/Skriber/#reviews)

Starting Price

$0.01

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (14)

Ease Of Use

5.0 (35)

Value For Money

4.8 (12)

Value For Money

3.7 (34)

Customer Service

5.0 (14)

Customer Service

3.3 (34)

## WebChartMD alternatives

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (139)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting price

$22.00

Per User, Per Month

[4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/42620/WebChartMD/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Workflow Management

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Archiving & Retention

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audio File Management

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Supports audio files

Template Management

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Voice Capture

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Voice recording and storing

Document Review

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Review and analyze existing information across documents

WebChartMD 15 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Supports audio files

Use AI to convert voice into text automatically

Electronic signing method that validates the authenticity and integrity of a digital document

Review and analyze existing information across documents

Compliant with HIPAA, which sets standards for sensitive patient data protection

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Train your system to interpret and transcribe voice messages

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Voice recording and storing

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Basic

$0.01

Value for money

4.8 (12)

4.8

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (14)

5.0

Based on 14 reviews

## User reviews

Overall rating

5.0

Based on 14 reviews

Filter by rating

5(14)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AG

Anil G.

owner

Information Technology and Services

### "Great platform to work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2022

Excellent!

Pros

Very easy to use and user-friendly for everyone. Feature-rich is very practical to implement what is required. The support is just too good! Whenever we had any issues these were resolved in time and to our satisfaction.

Cons

Nothing. Everything is so good. I fail to find anything negative about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Ajit K.

Admin Manager

Information Technology and Services

### "Perfect solution for MTSO's"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 4, 2022

Pros

Easy Setup and installation Use of MS Word to create and manage the documents Easy workflow management, Template, and line count setup

Cons

MT level should also be handled through portal

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jada L.

Owner

Computer Software

### "Experience with WebChartMD"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

I switched to WebChartMD over 10 years ago. It was so easy to switch because they were super helpful in getting all my users and clients onboard. Also, I love that there are many ways to use WebChartMD. I find that many offices have different workflows. The nice part of WebChart MD is it has been easy to have a solution for my different clients' workflows. Whenever a client has called and requested some change or addition, we have always been able to come to a solution for them.

Pros

The thing I like the most about this software is I have many users who are "technically challenged". They are able to quickly learn to use WebChartMD. The customer support staff is exceptional. They are extremely responsive to both my staff and my clients. My clients always tell me how great the support staff is when they have a problem that requires their help. The support staff is extremely patient. This product does everything I need it to do to run my business efficiently.

Cons

For my particular business, I do not have anything that I need WebChartMD to do that it does not do for me.

Reasons for choosing WebChartMD

I choose WebChartMD because of the ease of use, the many features, HIPAA compliance and the cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jackie W.

President

Hospital & Health Care

### "WebChartMD Five stars!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

WebChartMD is a great platform, and as I have said, very user friendly with great features and outstanding reliability. I think besides the software/platform itself being great, the people/team they have is wonderful! I can call or email if I have a question or problem, and they are always eager to help with whatever I need or want. I would highly recommend WebChartMD.

Pros

The best thing about this software is the ease and reliability. In the last ten years, this software has made management of my business easy. I can route files to my employees with a click or so of a button. I can do reports by minutes, lines, facilities, employees, and many many other ways, which makes billing a snap. I can add doctors, clinics, hospitals, and make templates in a matter of minutes. Routing dictation is fabulous!

Cons

There are honestly no cons to this software that I am aware of. I am sure someone could find cons, but at this time, I am 100% satisfied.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Christine T.

Operations Manager

Hospital & Health Care

### "User-Friendly Transcription Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

From meeting one with WCMD, I was impressed. The staff is incredibly knowledgeable and friendly. The platform ticked so many of my "must-have" boxes. It was easy to use, customizable, improved my teams efficiency and most of all my clients love working with WCMD. WCMD fulfilled my motto - work smarter not harder.

Pros

We have been in the transcription business for 20+ years and we wanted a platform that was customizable for each of our clients and even to each provider - WCMD provided us the tools to do that very successfully. This is a very user-friendly platform. We type for 100s of providers who use the platform to esign as well as 1000s of clinical staff that access the platform daily and each of them love how easy it is use. Support services are outstanding. They promptly answer phone calls and emails. The whole staff is friendly, know your account inside and out and fast to take action when action is needed.

Cons

I have no cons to report about this platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kris G.

President

Staffing and Recruiting

### "WCMD workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2022

I have been using the WebChartMD platform for over 7 years. I think the best part is that they are eager to grow and improve their product. There are updates and upgrades pushed out regularly. If you have a request on improvement or a new feature, they take it into consideration. Support staff is very knowledgeable and friendly. You are talking to employees of WebChartMD and they do whatever they can to help. There have been many updates over the last few years that have been extremely helpful and timesaving.

Pros

It is very easy and user-friendly for all levels of use within the portal. The management reporting suite is extremely useful and a huge timesaver. It is easy to personalize the display views to show exactly what you need. I can login with my smartphone to monitor the Workflow Manager folder. Can even route work to others if something comes up.

Cons

Over the last 7 years, there has been tremendous growth with both the company and software. It keeps getting better and they have fresh ideas to keep improving their software. When I do seem to have an issue or suggestion, it will be addressed with the next update. I am looking forward to an integration with QuickBooks or other accounting software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Arvind M.

President & CEO

Outsourcing/Offshoring

### "One of the best clinical documentation technology plaforms available "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2022

It has been a wonderful experience overall, and we will strongly recommend WebChartMD. Their customer support is one of the best in the industry. They are so accommodative and friendly despite being highly efficient and skillful.

Pros

It offers unique feature of allowing more than one QA to review reports. I haven't heard of this from many other similar platforms, where they retrict to just one person to edit reports. Or they would force the typists to flag the report in a certain way for a second listen or so. In WebChartMD this works seamlessly. This is a huge plus. The integration with various EMR and EHR systems being used by the customers without disrupting or annoying their IT is another strength of WebChartMD. They are able to interface any of the prevalent systems.

Cons

The line count utility for each and every user is onething that could be improved. Without giving the dollar amounts, if it can display the line count for each job/report, that would make a huge difference. Also, it must generate the line count for a QA user by taking into account the additions and corrections made by the QA user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shawna L.

VP ASC Services, Coding, Transcription

Hospital & Health Care

### "WebChartMD is an excellent transcription system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2020

We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!

Pros

The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

Cons

I don't have any CONS to list. The software works great!

Reasons for choosing WebChartMD

The software is more user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and reliability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jacqueline S.

Director of Operations

Hospital & Health Care

### "Outstanding platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2020

Our experiene with WebChartMD has been, and continues to be, excellent.

Pros

WebChartMD is an exceptional dictation/transcription platform. The ease of implementation and use enables us to bring on new MTs and admin staff and have them working proficiently in a very short timeframe. Our clients enjoy the multi-faceted features within WebChartMD and have experienced an improved workflow with the use of the platform I would very highly recommend WebChartMD.

Cons

I feel that WebChartMD is a very comprehensive platform and the support team has the ability to assist any user that has a question, concern or difficulty with any aspect of the workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jackie L.

Owner

Hospital & Health Care

### "Most reliable Portal for medical transcription"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2020

I have been using WebchartMD for 12 years. We have had an excellent business relationship. They are always striving to improve the features and request input from their business partners on what improvements are most important to us. They have helped my company provide reliable medical transcription across the U.S.

Pros

The most important to my company is that it is a Word based portal that is easy to use for my MTs, QA and Provider offices, it offers 24/7 secure access to documents and is easy to set up in offices as well as at home. Documents can be edited quickly and each document offers an audit trail for each edit. It was extremely easy to integrate my medical transcription company with WebchartMD and easy to add MTs and new clients to the portal.

Cons

Hoping they add the new feature of using cell phone for dictation that captures patient demographics for physicians

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/42620/WebChartMD/reviews/)

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