--- title: "Gym Assistant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gym Assistant Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/42753/Gym-Assistant/" page_type: "product" language: "en" --- # Gym Assistant Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gym Assistant ## What is Gym Assistant? Member Management Software with No Monthly Fees. Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts - you own it. Simple, powerful and affordable. ## What is Gym Assistant used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Recognitions Shortlist Overall rating Based on 206 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $780 Other, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Parks and Recreation / 2026 Rating Breakdown 4.6 +− Features4.4 Value for Money4.7 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.6 Features4.4 Value for Money4.7 Ease of Use4.6 Customer Service4.7 ## Gym Assistant Reviewers Verdict Updated August 2026 AI summary - Gym Assistant suits small gyms, fitness studios, and owner-operators seeking efficient daily membership management. - Positive feedback centers around its ease of use, quick staff training, responsive customer support, and accessible pricing. - It enables straightforward check-ins, membership tracking, and reporting, helping teams reduce manual work at the front desk. - Reviewers note pain points like occasional software glitches, limited online access, and some challenges with specific membership management features. - It fits best for straightforward, on-premise gym operations, but buyers wanting advanced automation or online access may find gaps. ## Gym Assistant alternatives Highest Rated [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) [4.5 (182)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268006/Daxko-Operations/) [View all alternatives](https://www.capterra.com/p/42753/Gym-Assistant/alternatives/) ## FAQs about Gym Assistant Overview ### What problems does Gym Assistant solve? Gym Assistant solves slow front-desk operations, messy member records, manual billing, and poor visibility into attendance, payments, and revenue. It helps small to mid-sized gyms, community fitness centers, and 24/7 facilities train staff quickly, manage access control and check-ins, produce audit-ready reports, and reduce overhead from subscription-heavy systems. Answer based on 178 reviews Overview ### Which roles and teams benefit most from Gym Assistant? Gym Assistant is most used by gym owners, owner-operators, and directors who oversee memberships, billing, and daily club operations. Managers and office staff benefit from it for front-desk workflows, member check-ins, and reporting, while personal trainers and fitness leaders use it to track client activity and support service delivery. Answer based on 205 reviews Overview ### What company size and industries is Gym Assistant built for? Gym Assistant is built primarily for small businesses in health, wellness, and fitness, which make up 96% and 76% of reviewers. It is intended for independent gyms, health clubs, fitness centers, boxing and MMA academies, personal training studios, recreation centers, swimming pools, and wellness facilities, with additional use in sports and recreational services. Answer based on 206 reviews Features and Usability ### What are the key features of Gym Assistant? Gym Assistant includes core membership management tools like membership signup, member accounts, and recurring billing, plus check-in/check-out and access control for facility entry. Reviewers also highlight reporting and statistics, payment processing, SMS alerts, and customizable reports as key differentiators for tracking visits, dues, and revenue. Answer based on 89 reviews Integrations ### Which third-party tools and platforms does Gym Assistant integrate with? Gym Assistant integrates with Worldline for billing and payment processing. Reviewer feedback specifically confirms Worldline as a connected platform used with Gym Assistant, with no other third-party integrations mentioned in the provided reviewer data. Answer based on 14 reviews Getting Started and Support ### How easy is it to onboard and train a team on Gym Assistant? Gym Assistant is generally quick to onboard, with live online training and documentation available for setup and day-to-day learning. Front desk staff and new employees often learn it in a shift or on day one, while owners, admins, and hands-on learners may need more time to explore less-used features. Answer based on 31 reviews Getting Started and Support ### What customer support options does Gym Assistant offer, and how do users rate the experience? Gym Assistant offers email/help desk, a knowledge base, and phone support. Many users describe support as responsive, helpful, and quick to resolve issues, with some reporting fast callbacks and patient guidance. Others mention inconsistent friendliness, delays in reaching staff, time-zone challenges, and extra costs tied to ongoing phone support. Answer based on 89 reviews Security ### How does Gym Assistant handle data security and access control? Gym Assistant uses integrated door controllers, electric door locks, barcode scanning, member photos, proximity readers, and Door Watcher or Door Keeper tools to control and monitor facility entry. It helps staff track who enters and when, but reviewers note setup can be difficult, some hardware is sold separately, and power resets can disrupt access. Answer based on 18 reviews Membership management ### How well does Gym Assistant handle membership management? Gym Assistant handles core membership management well for many gyms, especially small clubs and community fitness centers. It makes member signup, notes, billing details, check-in history, and plan tracking easy to manage, though some operators want better online enrollment, family account handling, renewal reminders, and fewer freezes. Answer based on 68 reviews ## Who uses Gym Assistant? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) Gym Assistant supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups efficiently, keep member records organized and up to date, and process payments accurately, allowing teams to manage daily operations with less manual work and better member oversight. Registration Management 4.7 (34) 102.94% of 34 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.7 (44) 106.82% of 44 reviewers that rated this feature as important or highly important It gives you a simple way to store, manage, and access member information. Users think it’s easy to track member visits, generate reports, and audit usage, and they value the straightforward, user-friendly interface that works well for large member bases. Payment Processing 4.6 (49) 89.80% of 49 reviewers that rated this feature as important or highly important With this capability, you can process and track member payments easily and quickly. Reviewers appreciate the user-friendly interface, seamless ACH billing, and convenient rejected payment lists, though some wish for more integrated credit card options and easier refunds. Membership Renewals 4.7 (33) 100.00% of 33 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.6 (17) 117.65% of 17 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.8 (43) 95.35% of 43 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Gym Assistant 57 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: It gives you a simple way to store, manage, and access member information. Users think it’s easy to track member visits, generate reports, and audit usage, and they value the straightforward, user-friendly interface that works well for large member bases. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Registration: Real-time registration over the web - Payment Processing: With this capability, you can process and track member payments easily and quickly. Reviewers appreciate the user-friendly interface, seamless ACH billing, and convenient rejected payment lists, though some wish for more integrated credit card options and easier refunds. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks --- Get Advice We can help you find the software with the features you need. Features 4.4 (194) 4.4 Based on 194 reviews ## Pricing Value for money 4.7 (179) Free Trial Gym Assistant Software License $780.00 Other,One Time It includes: - member portal - 1 Year Support Value for money 4.7 (179) 4.7 Based on 179 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (190) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (190) 4.7 Based on 190 reviews ## User reviews Overall rating 4.6 Based on 206 reviews Filter by rating 5(143) 4(51) 3(10) 2(0) 1(2) Mentioned topic Sorted by most recent CM Catherine M. Personal trainer Health, Wellness and Fitness ### "New owner review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 9, 2026 I have had a fair experience with only a little time with it. I will keep using it as long as I own the gym Pros I liked that it allowed me to change things with options and having \[sensitive content hidden\] as customer support was very helpful Cons It needs to be more simplified. I found it took me hours to search before buying the customer support service Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reasons for choosing Gym Assistant Already in place so kept with it for the rest of the year Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2026 Thank you for providing your feedback about Gym Assistant Software. Since you are a new owner of an pre-existing business operating a Gym Assistant Software license there is definitely a learning curve involved. We are glad our "customer support was very helpful." We appreciate your business for this past year and beyond! - Gym Assistant BB Barbra B. Owner and Director Professional Training & Coaching ### "This system is for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Easy to use;Haven’t found an error in all my years of using it. Excellent customer service: They are ready to help within a short period of time. Always friendly and helpful. Highly recommended. Pros Ease of use. I can track all the important information just as easily as I can find it in detail or aggregate Cons I can’t hide accounts that are no longer active. This would minimize my time scrolling as I like to do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2026 Thank you for your very positive feedback about Gym Assistant. We are glad that you find our software "Easy to use" and backed by "Excellent customer service." We appreciate your longtime business the past many years and beyond! - Gym Assistant LT Lisa T. Health and Fitness Director Health, Wellness and Fitness ### "Gate keeper issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 May 7, 2026 It is okay. It is the only system that we have had at the Harbor House. I have not used any other membership software. It does what we need it to do. Pros Ease of adding members and tracking their usage. I like the different reports that I can get. It is useful when I need to email the members. Cons Lately we have been having trouble with the gym assistant and the gatekeeper not sycing.When that happens, any new members or renewals added- their swipe cards do not work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2026 Thanks for your valuable feedback about Gym Assistant. The performance issues described sounds like a possible capacity conflict. Our technical Support Team will be reaching out to you directly to offer help and identify the best remedy for solving this technical problem. Gym Assistant software is designed and expected to run smoothly for our Customers. We appreciate your business well over the past decade and beyond! - Gym Assistant JL James L. Owner Health, Wellness and Fitness ### "Gym Assistant is a great option for gym managment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2026 Overall, it’s been a positive experience. There have been a few bugs with updates that were frustrating., but support was quick to respond and resolve the issues. In the end, everything worked out and I’m happy with the results. Pros We’ve had a great experience with Gym Assistant. The system is very easy to use day-to-day, which makes training staff simple and keeps front desk operations running smoothly. Their customer support is a 10/10. \[sensitive content hidden\] are quick to respond and always helpful when we need something. The automated billing works reliably and takes a lot off our plate, and the addition of mobile app access and online signups has been a huge upgrade for both us and our members. One of the biggest advantages is the pricing model. Once you purchase it, you’re not locked into ongoing monthly fees unless you choose to add upgraded features. Cons It doesn’t have quite as many features as we’d like for more specific use cases. The online signup flow could also be more polished, especially when it comes to offering membership options. Right now, if you want to offer something like a Basic Single Membership with different payment terms (month-to-month, 3-month, 6-month, annual), it will pop up as a different membership option in the same drop down menu. It would be much cleaner to have those options built into a separate dropdown so the signup page doesn’t feel as crowded or repetitive. Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) [GymMaster](https://www.capterra.com/p/57469/GymMaster/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Gym Assistant Pricing and the overall functionality of GA worked better for us at the start of our gym. They've continually added features to their software and kept me happy for 10 years Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you for your very positive feedback about Gym Assistant Software. We are very glad that you have "had a great experience with Gym Assistant," including our "customer support is a 10/10." We will pass your helpful feedback regarding membership options presentation in the online member portal to our software development team. We appreciate your business for over a decade and beyond! - Gym Assistant MP Mark P. Manager Health, Wellness and Fitness ### "United Fitness Center Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2026 We highly value the Gym Assistant program and find it to be an excellent fit for a small to mid-sized fitness center. The system is user-friendly and offers robust functionality to support the wide range of services and programs we provide. Pros Value for the money! Easy of use! In addition, their customer and technical support teams are responsive and consistently able to assist us promptly whenever issues arise. Cons At this time, we do not have any significant concerns regarding limitations with Gym Assistant. The program is continually evolving, with regular updates and new features that keep pace with the changing needs of the fitness industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thanks for your very positive feedback about Gym Assistant. We are glad that you find our software "Value for the money! Easy of use! and backed by "responsive" Support." We appreciate your business for over a decade and beyond! - Gym Assistant LB Lindsay B. President Health, Wellness and Fitness ### "Good product / service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 28, 2026 Overall good. Would like added features that make using the software easier for the business and gym members Pros Affordable, easy to access support. Meets the needs for my business and tech support is helpful is resolving issues Cons Glitches and does not have all the features I would like. Online portal is missing some usable Features which make it difficult for my Members to navigate. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reasons for choosing Gym Assistant It was already used when I bought the business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "Affordable" and our "tech support is helpful." Our Team will reach out to learn more about what features you would like to see for the MemberConnect online member portal. We appreciate your longtime business for more than a decade and beyond! - Gym Assistant RT Rachel T. Assistant Director of Recreation Ministry Sports ### "10/10 RECOMMEND!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 Gym Assistant has been great to work with! Our customer service rep is very knowledgable, and helps us fix any minor confusion or mishaps we have come across. Pros Gym Assistant is so easy to use! I am able to teach my employees the system quickly and efficiently. I like how we can make our own notes for our members so that employees can let management know if there is something we need to be aware of. Cons The only thing I dislike about Gym Assistant is that you have to go into a separate page to see text messages from a member. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 Thanks for your very positive feedback about Gym Assistant. We are glad that you find the software "so easy to use" and our Support team "great to work with!". We appreciate your new business over the past year and beyond! - Gym Assistant TL Thomas L D. Owner Health, Wellness and Fitness ### "500-800 member 24/7 access gym and 6.5 year customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 Absolutely love the system, it's that simple. The pay up front and get what you pay for, non subscription base is a great model in comparison to all the other products on the market. Pros I like the buy up front systems and hardware, compared to a constant monthly fee. I love the customer service and support we get, great people to work with. Cons There has been a couple of request for additional reporting attributes, as well as update Credit Card readers that haven't come to fruition. Alternatives considered [Thrive](https://www.capterra.com/p/203407/THRIVE/) Reasons for choosing Gym Assistant Simplicity as well as pay upfront purchase of system, not monthly subscription. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 Thank you for your very positive feedback about Gym Assistant software. We are glad that you "Absolutely love" the software system and "love the customer service and support." We appreciate your longtime business the past many years and beyond! - Gym Assistant LT Laleh T. Nutritional Healing Doctor Health, Wellness and Fitness ### "Very great system for any gym owner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Very good. I am satisfied. I sold the gym and working remotely so the reason I am no longer using it is because I do not have a gym. Pros Very convenient and easy to use. The set up was easy and even when I needed to change computers, it was very easy transition. Cons Having to pay extra for occasional phone support. I think you should offer some level of phone support for the product at least a few times a year without charging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2025 Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "easy of use" and a "Very great system for any gym owner." We appreciated your business for many years, thank you! - Gym Assistant JY Julie Y. Owner Sports ### "5 stars for GA. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 25, 2025 Good. The employees are helpful. I wish there was an assigned person to me so I didn’t have to teach em about my gym every time we chat to problem solve. Pros Now that I know the system, I do like it. I wish I had received better training on it. I don’t think I’m using it to its fullest. Cons I’d like it to offer me debt collections option. I want it to collect the past due memberships. I’d like a you tube channel to train me on using it to its fullest. I’d like someone one the EAST coast to be available to call. I can’t always wait on California time. I’d like a conference or convention to learn more tips n techniques about GA and the advantages of using it over other programs. Switched from [ClubSystems Club Management Software](https://www.capterra.com/p/128165/Club-Management-Software/) It came with the gym when I bought it. I wasn’t willing to switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2025 Thanks for your feedback about Gym Assistant. We are glad that you find the software " Good" and our staff “helpful.” We appreciate your business the past few years and beyond! - Gym Assistant [View all Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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