# Page 8 | Gym Assistant Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Gym Assistant the right Gym Management solution for you? Explore 201 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/42753/Gym-Assistant/reviews --- Gym Assistant 4.6 (201) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 8 - Reviews of Gym Assistant ## Showing most helpful reviews Showing 176-200 of 201 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Steph S. Owner Sports Used the software for: 1-2 years ### "Program works perfectly for our fitness center" December 11, 2019 5.0 Gym Assistant has allowed us to easily track our gym members and their activity. Pros Easy to use Easy to learn Allows reports for all the needed stats and information we want. Cons Don't really have any complaints about the software... Review Source Response from BioLogic December 13, 2019 Thank you for your valuable feedback. Great to hear Gym Assistant software works so well for your fitness center. We appreciate your business. - Gym Assistant JB Jennifer B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gym Assistant" October 2, 2020 5.0 Excellent customer service Ease of use Takes care of all our needs Pros Ease of use Excellent customer service Price Cons I’ve only had positive results using this software. Review Source JW Joseph W. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Gym assistant review " October 16, 2020 4.0 I’m overall pleased with the product for the price I paid. Pros Great for managing my gyms memberships. Cons I would like the software to be operable on a MacBook. I would also like more options such as a cloud program that I could link with my phone. Review Source Response from BioLogic October 23, 2020 Thank you for your valuable feedback about Gym Assistant. We are glad our software as designed helps manage your gym memberships. Our Team will reach out with information for an option to operate Gym Assistant from a Mac, We appreciate your business - thank you! - Gym Assistant CM Catherine M. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Just trying to expand what we do with this application" December 16, 2019 4.0 I can get the reports I need, it seems to work well. Pros Seems to have a lot of what we need in a basic membership package Cons Not sure that it can do some of the things we'd like, especially without paying more for it. It doesn't sync between locations very well at times. Review Source Response from BioLogic December 17, 2019 Thank you for your valuable feedback. We will have our Support team reach out to you directly to follow-up on your DataSync issues as well explore other areas our software can help accomplish your business needs. We appreciate your business. - Gym Assistant. SR Shanica R. Gym Manager Sports Used the software for: Less than 6 months ### "Excellent software" November 28, 2022 5.0 Pros Membership Management, Easy to set up and use Cons The inability to customize certain documents with my gym name Reason for choosing Gym Assistant Price, easy to use Review Source Response from BioLogic November 30, 2022 Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use. We will have our technical Support team help show you how to easily customize documents. We appreciate your new business this year and beyond! - Gym Assistant LA Leon A. National Sales Manager Health, Wellness and Fitness Used the software for: 2+ years ### "User Friendly Software and Hardware" March 3, 2017 5.0 We have been using Gym Assistant for our clients for over five years now. Our clients love the benefit of running their Gym management and access control systems from Gym Assistant. Throw in the the fact they don't have to subscribe to a monthly payment for usage makes their products truly the best!! Pros Programming memberships and access control. Cons None Review Source GT Gary T. CFO Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Gym Management Software" September 21, 2016 5.0 I investigated various gym management packages for over two years while waiting for the new gym construction to be completed. Most were like an old VCR with too many "never to use" features. Gym Assistant does everything we need to manage our facility without the clutter. If you can read, you can use it! Pros Ease of installation, use, and reports. We are a 24/7 Gym Facility so the software/hardware integration for electric door locks was a big plus and cost saver when comparing other systems. Cons We have had to double our allowable client membership, and the incremental fees are not graduated. Review Source KB Kris B. Tech Director Education Management Used the software for: 1-2 years ### "A product you can use that is easier than your workout!" June 17, 2019 5.0 With having part timers coming in to work the desk and out full time director not always available it has been really great to have a software that was easy for people to learn. Love how we can have so many different groups, ex. students, senior citizens, military, etc. to easily print reports and keep track of sales. Pros Installed so easily and was super easy to train the end users on. Great database and reports available. Cons When I do have an error it takes me a long time to figure out why I am getting it. Review Source Response from BioLogic June 19, 2019 Glad to see you are impressed with the design simplicity of Gym Assistant Software. We sincerely thank you for your business. - Gym Assistant VR Verified Reviewer Sales Manager Used the software for: Less than 6 months ### "Transparent pricing by client size. Decent for a start-up gym. " March 31, 2018 3.0 Pros Very easy to install and navigate. Option for bundling for software and hardware (10% discount) . Fast customer support. Cons The hardware is insanely prices and you could find the same quality if not better at a fraction of the price. Review Source DS Drew S. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "review" October 7, 2020 5.0 Pros It is cost effective, easier to use, customizable, and good support. Cons I wish it had a few better ways to track things on different reports. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gym Assistant Yes I did. Review Source Response from BioLogic October 10, 2020 Thanks for your positive feedback about Gym Assistant software. We are glad to hear you find our software affordable, easy to use and backed with good Support. Don't hesitate to contact our technical Support team to see if we can help in pulling various reporting data. We appreciate your business, thank you - Gym Assistant vA viki A. Manager Used the software for: ### "Gym Assistant Review" April 18, 2012 3.0 I love the program; I wish I couold get more trainign to utilize the full benefit of the program but when I call for service they are not friendly. Pros Easy to use; very basci but can go more complex; picture Cons alot of retyping info for multiple peopel on a=same account; when i needed help customer service became frustrated with me, adn wanted to just email me directions on how to "complete" what i needed to do,insturction made no sense. very frustrating Review Source Response from BioLogic May 22, 2012 Thank you for loyalty to Gym Assistant since 2008. We value you as a customer and your feedback is greatly appreciated. We have taken steps and actions towards continuous improvement of the technical support services we provide. I am happy to have spoken with you personally over the phone to resolve some the current technical issues you were experiencing. As I mentioned, I am happy to come on site to your facility to help ensure you are getting the most out of Gym Assistant at your swim facility. Thank you again for being a valued customer and for your honest feedback. Sincerely, Jon Harlan, Founder & President Bio-Logic, Inc. BW Barbara W. Owner Used the software for: ### "Fabulous Product!!!" March 15, 2012 5.0 I LOVE IT! ...and Jon is THE BEST!!!! I will tell all my friends who own gyms to check it out! Pros This product meets most of my needs. It is very user friendly. One of my favorite things about the product is the many reports to run to keep you 100% intune with your business. With the many faces that enter my facility, I am kept abreast of all who enter, who participate, who pay and who need reminders. The picture feature and bar code scanner make me stand out amongst other gyms in my area. The information that I am able to keep for each member is pertinent and extremely useful for future monitoring. I am VERY pleased with your software. Cons Wish it could track class participation for multiple classes each visit. Wish it could accept different payment types for one bill. Review Source MG Matt G. GM Leisure, Travel & Tourism Used the software for: 6-12 months ### "fast and easy" June 20, 2016 5.0 the customer service is always fast and accurate. it is easy to get a hold of them and the order is always shipped fast and accurately. Pros it fits every need for our business Cons i like it all Review Source DT David T. Owner Used the software for: ### "Simple. Amazing." February 3, 2013 5.0 I can't more highly recommend this product. The software is great and the company is wonderful to work with. You won't regret buying Gym Assistant. Pros Gym Assistant software is exactly what our gym needed. It is so simple to use. How simple? Our gym is in Mozambique and most of my trainers and front desk workers do not speak much English. Yet they are all pros on Gym Assistant because it is so wonderfully simple and easy to use. But just because it is simple, doesn't mean it isn't powerful. The reports are great, the financials are thorough, and we are able to track everything that is important to us as a business. Cons I haven't found anything negative so far. Each time I think I have found a problem, I find the solution. Review Source MS Matt S. RecreationDirector Used the software for: ### "Gym Assistant is a GREAT program to use for pools!" October 3, 2013 5.0 As a new director this year (2013) I purchased the Gym Assistant Program to track memberships and revenue at our pool and community center better. The the Gym Assistant program is a very very easy multi-use program. Our lifeguard staff quickly learned the check in system for the Gym Assistant program. Our management staff were able to perform their duties more effectively and efficiently with the Gym Assistant and ProShop Programs. Gym Assistant helped fill a hole in the guest fee transactions and we did see an increase of over 400 % in our guest fees(that 400% is correct). The program performed very well with seasonal memberships. One suggestion I do have if you run a computer outside is to install a cooling system on the computer so the computer operates at its optimal level so the GA program can perform at its optimal level.. Review Source BK Bob K. General Manager Used the software for: ### "Comprehensive User Friendly Gym Software!" September 24, 2013 5.0 We use Gym Assistant at RomGym 8 Minute Fitness in Honolulu, Hawaii and have found it to be very comprehensive in that it has every feature you can think of or would need. Each week we are finding different functions and features that the software enables us to do. It is also very user friendly enabling our newest employees to use it. It helps you keep track of your members' visits and payments. It also tracks your revenues and projections. Best of all, it makes sure that all of your member's payments are paid on time. You can also instantly view and print out any type of report that you may want to see for virtually any situation. The software is also very flexible letting you create just about any sort of membership plan for your members. We would highly recommend Gym Assistant to anyone operating a gym! Review Source DN David N. Owner Used the software for: ### "FZ review" March 26, 2012 5.0 It's an excellent product with unparalleled support. Pros I love the simplicity of this software! You can enter info and get new members going in a snap. Even more complex tasks are easily handled and perameters are simple to adjust. I haven't found a task I need to do or a function I could use that isn't already there. Oh and customer support is second to none! All setup and any subsequent issues have been handled quickly and efficiently without down time. Updates are automatic, and improvements are always being made. I appreciate that. Cons Any that were there have been handled. Review Source DM Dan M. owner Food & Beverages Used the software for: 1-2 years ### "Great Product. Easy to Use and well worth the $$" June 18, 2016 5.0 We use the program to charge our quarterly membership. Works excellent and is a great product. No monthly fees like a look of other have. Pros If we need support it is there and you don't have a long wait. They are always happy to help. Review Source MV Mario V. General Manager Used the software for: ### "Great product" March 23, 2012 4.0 I would highly recommend this to any business looking for an affordable, simple and robust software solution to help manage your club members. Pros The software replaces an outdated and featureless product. The installation was easy and the simple to use interface was a boon in making the transition for employees quick and easy. Cons A comprehensive listing of products or product specifications for equipment that works with the software. I found out after the fact that my credit card reader does not work with the software and required an additional purchase. Review Source AM Aaron M. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "gym assistant review" July 27, 2019 4.0 Pros What I liked most about this software was the number of features it had. I could allow my members to customize their payment plans, and most payment methods were accepted via the software. I also liked how competitive, yet affordable the pricing for the software was. Cons What I liked least about this software was the amount of time getting understanding all the features and functions of the software. This break-in period was challenging for me initially. However, after getting used to the layout of the software and its features, this was a non-issue. Review Source Response from BioLogic July 30, 2019 Thanks for your honest feedback. We aim to improve our users experience wherever possible with our new development. We appreciate your business. - Gym Assistant TL Tara L. Director Used the software for: ### "Love Gym Assistant!" March 14, 2012 5.0 We highly recommend Gym Assistant to anyone! Pros We absolutely love gym assistant. Glad to find software that we did not have a monthly fee. We had one employee who had never touched a computer and learned gym assistant in a few days. Cons We had a few small issues connecting the printer with the cash drawer but after a few phone calls we are squared away. Review Source JW Jennifer W. Manager Used the software for: ### "Chautauqua Health & Fitness LLC " September 20, 2013 5.0 We are very pleased with Gym Assistant. We have found it very user friendly. Also the technical support is excellent, they are always friendly and able to help whatever situation we find ourselves in. We transferred from a different software company and was nervous about transferring our data. Gym Assistant was very helpful and made this process easy for us! We would highly recommend Gym Assistant! Review Source JS Jan S. Executive Director Used the software for: ### "Thanks for developing this great software!!" March 19, 2013 4.0 We recommend Gym Assistant for ease of monitoring participants is several ways. Pros We find Gym Assistant easy to use with reports that uncomplicate the monitoring of our payments, attendance and body measurements Cons A little trouble connecting to receipt printer Review Source MD Michael D. Used the software for: ### "Horrible for business" December 15, 2016 1.0 Please save yourself the trouble and choose a different software. Basic reporting is not available in some key areas. Customer service is nonexistent. Been using the software for over a year and still having trouble getting to run smoothly. Very basic software for today's technology. Review Source DM Dale M. Manager Used the software for: ### "Upgrade to Gym Assist 2.0" September 28, 2012 5.0 Would definitely recommend this for any fitness center for record keeping. So easy to use, straight forward and keeps any and all records you could possibly think of! Pros The variety and quality of what the program offers. Ease of use. Cons None that I can think of! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.