Who Uses This Software?

Fleetsoft is suitable for businesses of any size in a variety of industries


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • FleetSoft
  • fleet-maintenance.com/
  • Founded 1992
  • United States

About Fleetsoft

FleetSoft strives to help its customers meet the high demands of today's fleet operations by providing fleet managers the most comprehensive Fleet Maintenance Solution to meet the demands of their fleet. "Fleetsoft has been very responsive to our business needs. They have worked very closely with us to identify solutions and structure them in an easy way for our maintenance." -Ron Halley- VP of Fleet - Student Transportation of America - 13,500+ vehicles - 178 Users


Fleetsoft Features

  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

Fleetsoft Reviews Recently Reviewed!


Transportation Parts and Inventory Manager

Aug 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: FleetSoft is primarily a fleet maintenance software. They don't have other modules such as routing.

It's comforting to know that FleetSoft is focusing on continually developing and updating their product and incorporating new technologies.

Cons: Most of the software is user friendly and customize able. One place that could use improvement is with custom work orders. Each company/shop has different work flows and to have the ability to customize the work orders a bit more would be beneficial to all FleetSoft users.

Overall: Since using FleetSoft we are able to centralize all of our vehicle and fuel data. This makes things much easier when making data driven decisions.

Vendor Response

by FleetSoft on September 06, 2018

Thank you for your review. In version 11.0, we now have the ability to integrate seamlessly with 3rd party GPS/Telematic and routing software such as Zonar, Synovia, OnCommand Connection and others. If you would like more information about this, please call our sales team at 800-980-2555 and we can show you a demonstration. We are looking into the ability to customize our reports including the work order and purchase order forms in the next release.

Tracking Fleet Maintenance made simple

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can keep on track of scheduled oil changes and preventive maintenance when they come do. Saves on down time when they are done on time. I can see at any given time when the fleet is coming up on a service with just a click of a key. I can see what parts are used more then others and predict failures before they happen. I use only about 50% of the program, but that's all I need in my shop.

Cons: I haven't really run into anything that I dislike, in time I may find something, but I only have been using this software since 2007.

Overall: My parts are easy to track from purchase to install. My maintenance is organized and timely.

Vendor Response

by FleetSoft on September 06, 2018

Thank you for taking the time to review Fleetsoft! The preventative maintenance is a key feature of the software that we know saves fleets a lot of time and money. If you ever need assistance learning about the other features, please give us a call at 800-980-2555.

Fleetsoft Maintenance Program

Aug 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of keeping track of parts and upcoming services due for the fleet. The entire fleet listing is also nice to be at my finger tips vs. having paper sheets that are constantly being lost. I can also make bills for services or parts being bought by outside sources, this saves time for our office on looking up the parts/prices.

Cons: Trying to navigate and figure out the use of the program. This might be better if I had more daily time that I can use the program. I would not let this from buying the program because there are many positives to out weigh the cons.

Overall: The experience has been good. The parts are more organized making the shop profitability and proficiency above and beyond of what was expected when the program was introduced three years ago. The more time you use the program the easier it gets. I only am able to use it 2-3 times a week now because of being short staffed, so I need to be in the shop to help work on equipment.

Vendor Response

by FleetSoft on September 06, 2018

Thank you Adam for your review! We are so happy that Fleetsoft is saving you time and money! Please contact if you ever have questions or need additional training on the program, you can reach us at 800-980-2555.

Invaluable Tool for Fleets

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software succeeds at meeting the customer or end users needs. There is a noticeable difference in this software. You can tell that there is an ongoing collaboration from the needs of the people using the software to help direct the changes for the better.

Cons: Little more detail in search options and sorting options in different screens and reports.

Overall: Keeping records and updated dates of all of our fleet vehicles is a Herculean task. FleetSoft has made it much easier and organised.

Vendor Response

by FleetSoft on September 06, 2018

Vinny, thank you so much for your positive review of Fleetsoft! We are always pleased to hear that our software is making work easier for our customers. If you ever have any questions about the search options or sorting, please give us a call at 800-980-2555.

Galleher-Corporation appreciation review

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like most is how simple the system is to use.. Since the day we signed up with Fleetsoft we have been nothing but happy with the software and service from your product and team.

Cons: The only complaint that I would have is the parts charge out on the work orders. It will not default to the last vendor purchased from... I'm sure it just a click to fix.. But other than tha it's the best!!!

P.S. Gave a big shout out on your Facebook page as well..

Thanks

Vendor Response

by FleetSoft on September 07, 2018

Christopher, thank you so much for your positive review of Fleetsoft here and and social media!! We appreciate your business and customers like you make us excited to share the product with more companies in many different industries!! Thanks again!!

good and bad

Oct 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: what I do like is that it keeps track of everything and will throw up reminders in a repot I do enjoy that I can make a service routine of my own

Cons: up dating mileages is not so easy to enter every week. the printing option and email option is just annoying to use./

Overall: I have mixed feelings about it and I really don't know how to explain it

Vendor Response

by FleetSoft on October 30, 2018

Corey,

Thank you for your review of Fleetsoft! There are other ways to get your meter updates much faster into our software. If you have an existing GPS system any fuel system that already records your meters, we can importing the files and update the meters for your vehicles. Please contact us today at 800-980-2555 and we can assist you. Thank you again!

FleetSoft

Oct 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Parts layout is well done. It has the ability to track the part in and out to the used source.

Cons: Would like to see more Accounting capabilities.

Overall: We are still learning all of it's capabilities and have used it for the past 2 1/2 years. It has given us the ability to become more streamlined in our inventory and work order processes. As the next 6 months go by and then the next 6 I will have an even better feel for what it can and cannot do for us. I am very happy to have this software at our fingertips. Thank you!

Vendor Response

by FleetSoft on November 26, 2018

Thank you Kathleen for your review and we are happy you the software is working well for your company. If you have any questions about the accounting capabilities, please reach out to us at 800-980-2555!

Time Savor

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product keeps track of fleet assets, inventory, and repairs.

Cons: I wish it could automatically do a system save daily at a set time.

Overall: Fleetsoft is a great time savor for us. We have been using this program since 2002. Everything ever inputted into this program is still there. Its simple and easy to train new employees. Most of all, it allows us to reduce our inventory with its automatic reorder system.

Vendor Response

by FleetSoft on November 26, 2018

Hi Tom, Thank you very much for your review of Fleetsoft! Our system does have a automatic backup feature that makes a backup once per day at any day or time the user sets it to. If you need assistance with this feature, please give us a call at 800-980-2555.

FLEETSOFT IN A PARTS INVENTORY SETTING

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EASY TO PERFORM DAILY PARTS IN AND OUT FUNCTIONS. EASY TO RESEARCH PARTS USED IN YOUR FLEET. EASY TO REORDER FROM REORDER REPORT.

Cons: HAS ALOT OF UPDATES. NORMALLY NO BIG DEAL, BUT MY INVENTORY IS ON IT SERVER, IT HAS TO DO UPDATE FIRST.

Overall: HAVE USED IT FOR MANY YEARS NOW. IT IS USER FRIENDLY. EASY TO REGULATE INVENTORY VALUE BY LOWERING QUANTITIES.YOU CAN TRACK ANY REPAIR OR PART USED AS FAR BACK AS THE RECORDS IN THE SOFTWARE.

Vendor Response

by FleetSoft on September 06, 2018

Thank you for your great review of Fleetsoft! We are happy that it is easy to use and track your inventory!

Overall Good Experience

Aug 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to see the entire fleet from one location as we have multiple facilities.

Calculates CPM

Customizable Reports

Always Updating with new features or tweaks.

Cons: When working on a vehicle from another location you have to enter those parts under the different site or do a site transfer first which is burdensome. Cannot set customizable fields globally for the fleet. Character space allowed is too limited in some instances.

McDermotts

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Capability to track work orders on fleet repairs and reminders of upcoming incidents such as registrations and maintenance

Cons: Printing options often need "work-arounds" to get what you are looking for

Overall: Inventory controls are much better

Vendor Response

by FleetSoft on September 07, 2018

Thank you Steven for your positive review! If you have any questions on the printing options, please feel free to call us for assistance at 800-980-2555 and we would be happy to help you!

My 3 years with Truck Tracker

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease to work with, Helps keep up with records.

Cons: Reports, trying to generate reports is like pulling teeth.

Overall: I've got 23+ years in automotive parts & service, Truck Tracker is my second favorite.

Reynolds & Reynolds is 1st. Self learned on this system.

Vendor Response

by FleetSoft on December 05, 2018

Robert,

Thank you for your review! We can assist you with generating reports, so please give us a call at 800-980-2555.

Maintenance Made Efficient

Oct 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Software is very user friendly compared to several other of the competitors.

Cons: My biggest complaint against the software is the fact that it is limited to one label printer brand and size.

Overall: We are a fleet of 10 trucks that previously was not running any maintenance software whatsoever. We were doing all of our own maintenance and overhauls in house prior to the software, however we had no way of easily tracking our work or parts. Sense we began using Fleetsoft we have been able to maintain sufficient inventory and maintenance intervals and it has greatly reduced the cost of maintaining our fleet as a whole. We are firm believers in Fleetsoft and certainly are proud to use the product.

Vendor Response

by FleetSoft on November 26, 2018

Thank you Robert for your review!

Capterra loader

Very good program for fleet maintenance

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can do most of what higher priced programs will do for a fraction of the cost and Fleetsoft will work with you on your needs to customize for your company also they use customer feedback for updates!

Cons: The reporting is hard to configure but seems to be fully customizable

Vendor Response

by FleetSoft on December 05, 2018

Jason,

Thank you for your review! We are so glad the software is affordable and beneficial to your company. We can assist you with generating reports, so please give us a call at 800-955-2880 so that we can make this process easier for you!

Fleetsoft Staff

Truck Tracker

Oct 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Has all of the basics of running a fleet.

Cons: Does not do well with expansion. Automatic mileage updates would be key - not another paid option.

Overall: This made it possible for us to introduce an inventory and keep the inventory tracking and ordering in place.

Simple

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to navagate around work orders, part list and adding information is simply and fast. one of the biggest advantages with this software is that I don't have to set a password I can use a genertic one to log in. Printing reports can be done at ease and fast.

Cons: not really anything all the updates are offered whenever I open the program so I don't have to search for them.

Overall: keeping track of bus work orders and maintence is a top priority for our department this software makes it easier to do this and is user friendly and customer service is great if need them just need to call.

Vendor Response

by FleetSoft on December 05, 2018

Helen,

Thank you so much for your review of Fleetsoft! We are so thankful that the program is easy to use and helps you get your job done quickly and with ease. Thanks again and call us anytime you need us!

Fleetsoft Staff

Good stuff

Aug 30, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Covers all the bases, everything we needed

Cons: Took a little while to get started but now couldn't be without it

Vendor Response

by FleetSoft on September 06, 2018

Thank you Jamie for your positive review of Fleetsoft!

Must Have

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to find the history of a piece of equipment and parts used

Cons: How you can not change a piece of equipment when it was put to the wrong work order

Overall: I enjoy working with Fleet Soft, makes things a lot easier than flipping through paper trying to find what you are looking for

Vendor Response

by FleetSoft on September 07, 2018

Thank you Kim for your positive review!

All my fleet info just a few keystrokes away

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The amount of information it stores and how easy it is to get at

Cons: Some of the interfaces are cumbersome and don't flow well

Vendor Response

by FleetSoft on December 05, 2018

Darrell,

Thank you for your review of Fleetsoft! Please give us a call at 800-980-2555 if you need assistance with the interfaces and we are happy to help out and make the process easier for you!

Fleetsoft Staff

Awesome Product

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a very easy to use system. Highly adaptable to our unique industry, student transportation. The set-up was easy and it has been very intuitive.

Cons: The biggest issue I have found is that it has a lot of options to try to understand in a short period of time.

Vendor Response

by FleetSoft on November 01, 2018

Thank you Mark for your awesome review! We appreciate your business and are so happy that you find it easy to use and set up! If you have any questions on the options that are available, please call us at 800-980-2555.

qualifying review

Oct 26, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Reported Issues and The options to turn on/off features for different users.

Cons: Not mobile friendly and not user friendly in my opinion.

Overall: The guy that supposed to be helping me get started and do training won't return my text, calls, or emails. Other companies offer mobile apps that are user friendly. On the main page, when a technician logs on to see their assigned work order they need to see the necessary information in front of them.

Such as:

Vehicle Number, Mileage, and Most Importantly the Complaint or The Reason they are being assigned to work on the vehicle. But instead they have to click on this or that in order to see that information.

Westview Fleet Maintenance

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Software has good vehicle data and customizable options.

Cons: Integration with QB. Would like to see a good vehicle inspection report.

Overall: I enjoy using the software.