BeamYourScreen

Mikogo

4 / 5 11 reviews

Who Uses This Software?

Mikogo can be used for conducting online presentations and product demonstrations; webinars and online trainings; remote IT support; sales demos; online meetings and much more.


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • BeamYourScreen
  • www.beamyourscreen.com
  • Founded 2007
  • Germany

About Mikogo

Mikogo is a free screen sharing solution designed to streamline web conferencing and online meetings. The software allows up to 25 people to share screen content simultaneously and offers a wide range of interactive tools and unique features. As the presenter, anything you see your meeting participants will see. Mikogo includes the award-winning HTML Viewer that allows participants to join from within a web browser on any computer or mobile device - no downloads, 100% browser-based.


Mikogo Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • 3D
  • Animation
  • Audio
  • Collaboration
  • Content Library
  • Offline Editing
  • Offline Presenting
  • Search
  • Templates
  • Video
  • Zoom / Pan
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Mikogo Reviews Recently Reviewed!

OK, but questionable business practices

Jan 23, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

Pros: worked OK

Cons: Business practices

Recommendations to other buyers: Avoid these people

Great Screen sharing software to collaborate. ONLY software that allows you to click on screen

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on. A huge plus!!

Web demo made easy enough for a senior citizen to use

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly.
The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.

Vendor Response

by BeamYourScreen on November 02, 2016

Thank you Florence!

Mikogo has not been reliable

Jul 20, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: It can do both remote support and online meetings

Cons: In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.

Overall: We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.

Recommendations to other buyers: Probably ok if you have a free account and can afford for the system to be down.

Mikogo, Best Solution

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After using several Remote support services I have finally settled on what I believe as the BEST. Mikogo far exceeds it's competitors on customer support and does exceptionally well with its ease of use for the non-computer literate.

James S

Mikogo comments

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and stability of the product. I teach Mikogo to agents nationally and I never get negative feedback from them. This product helps our agents become more sucessful and make more money. Even novice computer users are able to use this system.

Cons: No dislikes! We have never had one single complaint or operational situation with Mikogo. I enjoy everything about this platform.

Recommendations to other buyers: Compare ease of use with any other screen sharing platform. Mikogo has all the features and is very simple.

Mikogo is a very easy to use and stable platform for screen sharing applications. I only use Mikogo

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I really do not have any cons as far as Mikogo is concerned. I love all the features and ease of use.
The best part of Mikogo is that even a novice computer user can use Mikogo with ease. In my position as a Director for United American Insurance Co. I recommend Mikogo to the agents and I never get negative feedback, just positive response, even if they are not seasoned computer users. Thank you for all you do for us.

Excellent for virtual teams

Mar 11, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is a really effective product for virtual teams. Only one person needs to download the software and the others can then be given a code. It makes it very quick and easy to do in the middle of a meeting. We've used it a lot, it's a really useful tool for our geographically disparate team.

Great Software, Company attitude to customers not so great

Feb 15, 2010
3/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Pros: Product is easy to use, simple to install. Can be a little sluggish. It is probably the most user friendly of all the remote desktop sharing software that I have come across.

Cons: As a company BYS is only interested in getting your money.
Their autorenewal policy is the worst I have come across, they charge your card and then invoice you afterwards. They do not send an email informing you that you are coming up for renewal.

You must provide 3 months notification before they will accept your cancellation. Verbal agreements from the team are worthless.

Overall: Avoid, there are enough other companies out their with more honourable billing systems.

Jan 05, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Sep 18, 2015
5/5
Overall