--- title: "Mikogo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mikogo Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/42928/Mikogo/" page_type: "product" language: "en" --- # Mikogo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mikogo ## What is Mikogo? Mikogo is a free screen sharing solution designed to streamline web conferencing and online meetings. The software allows up to 25 people to share screen content simultaneously and offers a wide range of interactive tools and unique features. As the presenter, anything you see your meeting participants will see. Mikogo includes the award-winning HTML Viewer that allows participants to join from within a web browser on any computer or mobile device - no downloads, 100% browser-based. ## What is Mikogo used for? [Remote Support](https://www.capterra.com/remote-support-software/)[VoIP](https://www.capterra.com/voip-software/)[Meeting](https://www.capterra.com/meeting-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 66% Neutral 16% Negative 19% Starting price $14 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mikogo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.beamyourscreen.com&name=Mikogo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mikogo 3.7 (32) VS. [4.7 (1,900)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $14 Per Feature, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (31) Ease Of Use 4.6 (7,400) Value For Money 3.0 (24) Value For Money 4.6 (4,558) Customer Service 2.7 (23) Customer Service 4.4 (4,521) ## Mikogo alternatives [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,410)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) [Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/) [4.6 (945)](https://www.capterra.com/p/202121/Zoho-Meeting/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202121/Zoho-Meeting/) [HPE MyRoom](https://www.capterra.com/p/173162/MyRoom/) [4.0 (2)](https://www.capterra.com/p/173162/MyRoom/#reviews) Starting price $144.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173162/MyRoom/) [ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) [4.5 (181)](https://www.capterra.com/p/157063/ClickMeeting/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157063/ClickMeeting/) ## FAQs about Mikogo Overview ### Which roles and teams benefit most from Mikogo? Mikogo is most used by business leaders, consultants, IT professionals, and client-facing teams that need reliable screen sharing and remote collaboration. Directors, owners, and executives use it for presentations and decision-making, while developers, technicians, educators, and HR or billing teams rely on it for support, training, troubleshooting, and guided client meetings. Answer based on 29 reviews Overview ### What company size and specific industries is Mikogo built for? Mikogo is designed for small businesses, mid-sized organizations, and teams that need online presentations, product demonstrations, webinars, online training, remote IT support, sales demos, and online meetings. It fits service-oriented companies and departments that regularly communicate, train, support customers, or present products online. Features and Usability ### What are the key features of Mikogo? Mikogo offers screen sharing, desktop and browser sharing, remote access and control, and multi-participant screen sharing for online sessions. It also includes whiteboard, annotations, live chat, file sharing, recording and screen recording, scheduling, meeting preparation tools, and customizable branding for webcasts, presentations, and internal meetings. Getting Started and Support ### What training and onboarding options does Mikogo offer? Mikogo provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer self-paced reference material for learning features and following steps as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Mikogo offer? Mikogo provides email/help desk, FAQ/forum, phone support, and chat. User feedback on support is mixed: some describe it as helpful and responsive, while others report hard-to-reach agents, unanswered emails, and poor follow-up when problems arise. Answer based on 7 reviews ## Features AI summary Based on 6,383 Remote Support reviews Not all Remote Support tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) Mikogo supports **Remote Access/Control**, which helps teams troubleshoot devices directly and resolve issues faster. However, it does not include **Access Controls/Permissions** or **Unattended Access**. Instead, it offers **Screen Sharing** (**46%**), a related feature that still gives teams visibility into user screens during support sessions. This can be useful for guided assistance and live collaboration, helping businesses handle support requests more efficiently and improve issue resolution for end users. Remote Access/Control 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Screen Sharing 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others File Sharing 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Video Conferencing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Desktop/Browser Sharing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Share screens of either your computer's desktop or your browser tab with another computer Presentation Streaming 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Mikogo 30 features ### All Features - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Desktop/Browser Sharing: Share screens of either your computer's desktop or your browser tab with another computer - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Live Chat: Ability to chat online in real time - Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing - Mobile Screen Sharing: Share screens from your tablet or smartphone - Multi-Participant Screen Sharing: Allow several participants to share screens simultaneously - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 3.4 (27) 3.4 Based on 27 reviews ## Pricing Value for money 3.0 (24) Free Trial Free Version Basic $14.00 Per Feature,Per Month Value for money 3.0 (24) 3.0 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (23) 2.7 Based on 23 reviews ## User reviews Overall rating 3.7 Based on 32 reviews Filter by rating 5(11) 4(10) 3(5) 2(3) 1(3) Mentioned topic Sorted by most recent PS Pratham S. Mean Stack Developer Staffing and Recruiting ### "Outstanding Meeting Software Simple to use but with few features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2023 interacting mostly with my clients. I don't have to wait long to connect with my clients at any time. Sharing screen information during meetings is beneficial. The advantages include making the tools we require for the meeting such as screen sharing, file sharing, and presenter switching more straightforward. Determine if its capability adds enough value to warrant the requirement for a second tool and the additional training your team will require to utilise it. Pros As I have been using Mikogo for a while, I can claim that it is among the finest for online meetings and presentations. Its quick design and simple method of dealing with the available tools make it easier for you to comprehend everything and run clear meetings. The screen control feature operates effectively. Compared to Microsoft Teams' screen control, which I've used before, it performs far better. The link is much stronger now. I appreciate that you provide tools like chat, pizzarra for drawing, and snapshots so I can totally control my session. Cons The major drawback is that you can only control the screen, necessitating that you be on a different call from Mikogo in order for it to function. If your network is behind a proxy, you may need to open specific ports in order for this programme to connect. The user interface is not the most logical and appears to be out of date. The use of other programmes, such as Webex, is simpler. I'm not certain if I got any mail about it. But it would be wonderful if I were informed when the new features were released. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Roger C. Consultant Information Technology and Services ### "Watch out for auto renewal" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 30, 2022 Pros Good for support of remote customer systems Cons There is no advanced notice of renewal. If you want to cancel, cancel ahead. They strong arm you into paying for an additional year if you cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Mohammad Usman Ali K. HR Associates Information Technology and Services ### "Sharing of Computer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 30, 2021 I have well experienced while using this product. In the future, I have not planned to switch to other products for the time being Pros I have been using this software for some time. I loved this software, a very easy-to-use interface, fast connectivity, audio and video quality is very good. In short, everything is amazing. Cons I have never been in a situation to say that something is bad in the product. Only one time, I have bad experienced regarding dealing with customer support, otherwise no complaint about the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jose Luis F. Director Professional Training & Coaching ### "Disappointed with Mikogo" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2021 My experience was bad. I paid for a year of service but stopped using it before the deadline. Pros I was attracted to this platform because it belongs to a small company and I am interested in collaborating with the development of this kind of entrepreneurship. Cons Unfortunately, I had all kinds of inconveniences. Communication failures, problems running the program and poor audio and video quality. The service they offer is not related to the price, because for the same money you can get something much better. I did not find the technical assistance very helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pawan S. None Biotechnology ### "Easiest tool for providing remote support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2021 I use this for personal reasons to support friends and family who have "computer problems" without going through a complicated phone video chat. Pros It's easy to download and set up It's easy to to start a support session and resolve issues quickly It is mostly intuitive to both parties Cons Keyboard and mouse sharing should be easy to find for the "supportee" because s/he may have limited computer software knowledge (which may be limited to downloading and installing the software). The set-up process should be made as easy as possible (perhaps use a 10-year old's mindset), which includes verbiage on the setup screens, buttons, icons, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cheikh B. Mikogo Computer Hardware ### "Mikogo Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 20, 2021 Mikogo saves me a lot of time, especially in remote meetings. Pros Mikogo is good software, because I used it when I first started using it. Mikogo also has very good functionality. Mikogo also has very good features. Its ability to share the screen with others during meetings is powerful up to 25 people. With Mikogo there is no need to download or install any software. All you need is an internet connection to get the program. Mikogo is compatible not only with Windows, Linus, MacOS, but also mobile devices. Cons Not much to say except that the customer service is not at its best and moreover, there are bugs on the guest capture. Otherwise, it's flawless. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing Mikogo it had been recommended to me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brad B. Owner Computer Software ### "Cheap but no support and difficulty connecting with customers" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 January 10, 2021 Worked good for awhile but went downhill fast Pros Inexpensive but there is a good (actually bad) reason for this and it has to do with quality. Easy to use when it works. Cons Very bad support, basically non-existent. Often could not connect to client computers. Sometimes it took customers 10 minutes+ to download. Continued billing my credit card after expiration. Couldn't reach billing department to straighten out charges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Matthew K. Big Kahuna Construction ### "Not as slick as Zoom, or Webex, or......." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 11, 2020 I stopped using this product during my first year subscription for the above mentioned reasons. I was a month past the anniversary date requesting cancellation. They were very aggressive in their collection efforts and ultimately I ended paying for most of a second year. Beware agreements that auto renew and DONT accept non payment as cancellation. I was using Webex, which was overall a better product, but more expensive. After Miko I switched to Zoom, which is a MUCH better product, far easier for non members to be invited to and join screen share sessions. Pros I was referred to this product by a colleague for collaboration on a project we were developing jointly, since he was familair and I'm a power user, it worked well for this porject Cons Its a little klugey - scheduling tool is tedious, inviting viewers even more so. The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) A colleague referred me. It was a mistake. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Evan V. Managing Director Civil Engineering ### "Automatic renewal cancellation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 July 13, 2020 Trying to cancel automatic renewal was impossible, as if they tried to make it as hard as possible to leave. Pros Worked well but it has limitations as Skype, Teams other more contemporary software come for free and offer more features Cons Almost 0 support. Invoices not issued automatically with renewal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Web Programmer Information Technology and Services ### "Viewing device contents with mikogo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 21, 2020 Mikogo was my first experience with screen sharing apps and softwares. It started off good but overtime I had to move on to other services. They have a great product but not great support. Pros I like that it's free to use. Mikogo is also very simple in outlook and functionality. I like its ability to share screen contents with others during meetings. This helps with better presentation and collaboration. Cons Customer support of mikogo hasn't been the best for me. They seem hard to reach when you experience difficulty. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/42928/Mikogo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.