Who Uses This Software?

We serve health and fitness clubs around the world who are looking to boost member acquisition and drive member engagement.

Average Ratings

2 Reviews

  • 3.5 / 5

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • InTouch Technology
  • www.intouchfollowup.com/
  • Founded 2005
  • Canada

About InTouch Technology

InTouch Technology is a leading provider of member lifecycle management solutions built specifically for the health and fitness industry. From lead acquisition to member retention, InTouch works with clubs to increase growth through improved sales and long-term member engagement. Our solution also leverages powerful data in the form of our InSights reporting and analytics tool to provide detailed dashboards to club management and sales staff on sales performance versus club goals.

InTouch Technology Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

InTouch Technology Reviews

Utilized InTouch Technology for gym membership sales to follow up with leads.

Nov 10, 2017

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not

Pros: InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks.

Cons: This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this.

Overall: Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales.

I like the product and features

May 17, 2017

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not

Pros: I like the intuitive ease of use and the fact that the entire staff is familiar with the product.

Cons: Not mobile friendly and this has been promised for some time. It doesn't appear to be evolving like some of the competitors.

Overall: Organized lead follow up.