# Basware Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Basware Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/431/Basware/pricing

---

# 

 Basware Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Basware

## What is Basware?

Basware is a cloud-based solution global P2P provider. We create and deliver automated technologies to make finance and procurement processes easier and more streamlined for globally operating enterprises and their suppliers across all industries. Trusted by thousands of organizations, we have over 9,500 businesses in more than 70 countries worldwide using Basware solutions to fulfill their procure-to-pay (P2P) needs.

## What is Basware used for?

[Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Purchasing](https://www.capterra.com/purchasing-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

76%

Neutral

10%

Negative

14%

Starting price

$100000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Basware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.basware.com/&name=Basware)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Basware

3.9 (21)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$100000

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (21)

Ease Of Use

4.0 (1,947)

Value For Money

3.5 (10)

Value For Money

3.8 (1,537)

Customer Service

3.8 (16)

Customer Service

3.8 (1,642)

## Basware alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (236)](https://www.capterra.com/p/141589/Officewise/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Invoice Processing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Billing & Invoicing

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Duplicate Payment Alert

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Inventory Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Purchase Order Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Basware 59 features

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Generate one-off reports that meet information requirements

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Pre-designed layouts that can be customized to match preferences and requirements

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Transfer of data from one computer system to another

Integrate with existing ERP systems

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and track customer orders for goods, investments, or any other purchases

Organize and manage all processes/procedures involved in purchasing goods and/or services

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred

Analyze and gain insights into data in real-time

Receive data and information in real time

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Plan daily routes to optimize employee scheduling and provide directions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Negotiate best prices and choose the right vendor for various purchases

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.7 (20)

3.7

Based on 20 reviews

## Pricing

Value for money

3.5 (10)

Basic

$100,000

Per Feature,

Value for money

3.5 (10)

3.5

Based on 10 reviews

## Integrations

[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (16)

3.8

Based on 16 reviews

## User reviews

Overall rating

3.9

Based on 21 reviews

Filter by rating

5(7)

4(8)

3(3)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Rd

Computer Software

### "Un enfer pour les clients "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 7, 2023

Que des problèmes avec nos fournisseurs pour un simple dépôt de facture

Pros

Apporte plus de problèmes que de solution

Cons

Création de compte fournisseur. Délivrance de factured par un fournisseur

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Guy G.

Director

Health, Wellness and Fitness

### "Makes getting paid harder"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

October 4, 2023

Poor

Pros

Signed up in order to submit and monitor invoices for a client, initially thought it was a good system, but still waiting to get paid after 3 months! Great for credit control of the customer, not the supplier!

Cons

Submitting an invoice is really hard, format rules seem to be impossible to meet, and user guides are contradictory - if you're sending an attachment, make sure it includes the word attachment, then invoices rejected because they do/don't contain the word attachment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Ahmet D.

Director

Management Consulting

### "Essential & Market Leading P2P Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 28, 2023

Basware is one of the leading purchase-to-pay/invoice processing platforms. The workflow engine allows the implementation of kind of an approval process regardless of detail and exceptions. This power however comes with a price, the implementation can be challenging and the implementation learning curve can be sometimes steep. Consolidated reports are very useful and the ERP integration is sold, which is a must-have for any kind of P2P Platform.

Pros

\- Intuitive user interface- Solid code base (ie very few bugs/unexpected behaviour compared to the rest of the solutions)- Workflow management is both detailed and clear- Greatly boosts efficiency in invoice processing- Reusable Templates for recurring tasks- Automatic Three-Way Invoice matching with almost no human intervention

Cons

\- Lacks guides accessible within the platform for tasks- Export of invoice images would be a nice feature- Price (ie expensive)- User support needs to be better for a sophisticated platform such as Basware- Rare instances of the platform freezing up on users.

Reasons for choosing Basware

\- Solid code base- Integration capabilities- Ability to support any type of integration- Solid and reliable integration engine- Advanced & automated invoice matching- Documentation for advanced users- Potential to extend the system (within Basware) to a full Source-to-Pay platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Accounts Payable Specialist

Outsourcing/Offshoring

### "Basware is a very good Invoice Processing tool, but could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 10, 2021

Overall Basware is a very good invoice processing tool, it can make your work more efficient and can bring you many solutions. It is highly user friendly and will help you with most of the tasks. However, I do believe that it can have some improvements.

Pros

I like the fact that I can send invoices for automatic processing, so they can be matched to their PO numbers. The invoice scanning feature is quite useful for that. Also, the data extraction has probably all the items that you will need to run your in-company reports.

Cons

Vendor data changes usually take 24 hours to show in the system. There can not be two sessions open, so you can only process one invoice at a time. The system can be sometimes quite slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

R2R Accountant

Oil & Energy

### "Great tool for processing invoices"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 3, 2020

Overall experience is very good. This app is a great improvement in processing payable invoices in company. Process is smoother, easier and faster. Also, Basware works great as an audit evidence.

Pros

Basware is basically a tool which enables to process payable invoices. It allows you to upload them, input accounting string, and transfer to your ERP system. It works very well with Oracle Finance which is a great advantage. Processing invoices is relatively easy, requires 4-eye principle to be met. It allows you to add attachments, notes and perform basically whole communication regarding the invoice in one application without using neither e-mail, nor external communicator. Overall experience with this application is really great.

Cons

Purchase order processing is not the best so if you have a lot of it in your company, you may need to consider some other app. It works slow and is not intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

AP accountant

Accounting

### "My daily accounting software that I can recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 30, 2020

Overall I am satisfied with using Basware at work and hopefully I will enjoy working with it for a long time.

Pros

I am a Basware superuser in my company so I am very familiar with this software (P2P). It is easy to use and most importantly, it is possible to code invoices very fast and effective. My favourite feature is „invoice history” where I can view the entire history of an invoice and any potential errors that have occured.

Cons

What I dislike about this software that sometimes I run into some unexpected errors and have to close and open Basware again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2020

Thank you for taking time to review the Basware P2P software.

NW

Natalie W.

managing director

Non-Profit Organization Management

### "One stop shop for your services"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 27, 2020

It allows our services to be seen by companies that access and provide public services to others.

Pros

We deliver services to some government organisations service users and needed to use this software to load our catalogue of offerings to do so. after uploading on the software we found that other companies/organisations can also book our service through this system also and that is almost a centralised system for commissioning to deliver public services. It made it easy to arrange our services in a central system that can be accessed by all who would want to book us.

Cons

There are a lot of loopholes to get registered and it feels like it needs updating/remodelling in the way it looks and feels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Ari B.

VP Sales & Marketing

Electrical/Electronic Manufacturing

### "Accepting expense invoices"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 23, 2020

Works well as you get a direct link to the invoices you are supposed to handle.

Pros

Helps our finance department to be effective with getting the purchase invoices accepted. Does the job for line managers too.

Cons

The software design thinks about the professional accountant but not the line manager accepting invoices. Simpler user interface for non-admin user would be welcome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager, paid media & social media strategy

Real Estate

### "Basware use for approving invoices"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 19, 2019

For my approval process experience, Basware is efficient and has an extremely easy learning curve. Onboarding new users is not a hassle at all.

Pros

Basware makes the review and approval of invoices convenient, easy and speedy. All invoices are kept in one spot which makes it easily streamlined and we are able to route them for approval person to person automatically.

Cons

Rejecting an invoice can cause confusion within the back end. When an invoice needs to be rejected, one of our Basware admins is notified and then must remove the invoice from the workflow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Developer

Internet

### "Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 22, 2018

Pros

Features , stability and customer support as well as technical support.

Cons

Variety of plans for different categories of organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/431/Basware/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)