--- title: "Descartes ShipRush Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Descartes ShipRush the right Shipping solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/43273/ShipRush/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Descartes ShipRush 4.7 (59) [View alternatives](https://www.capterra.com/p/43273/ShipRush/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Descartes ShipRush Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews MM Michael M CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months. “We were able to integrate ShipRush into Netsuite in less than 10min and start shipping the same day.“ November 5, 2024 SA Stephanie A CFOBuilding Materials, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes it loads blank orders not connected to anything in quickbooks.“ December 4, 2024 MM Michael M CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months. “My company has used three other shipping platforms over the past few years and ShipRush wins hands down!“ November 5, 2024 SC Scott C Customer ServiceHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “The UI isn't the most intuitive and this affects the learning curve when using Ship Rush.“ September 4, 2024 LK Lydia K Shipping and QC SupervisorCosmetics, 11 - 50 employeesUsed the software for: Less than 6 months. “Most things are easy enough to figure out without help from support.“ November 4, 2024 CH Chris H Graphics DepartmentFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “The only feature we have really fretted over is the print module, the other issues have mainly been connectivity during the holiday season - and at least half of that is not ShipRush but the shippers themselves having overloaded servers.“ August 16, 2021 MM Michael M CEOMusic, 51 - 200 employeesUsed the software for: Less than 6 months. “Easy to setup and super fast order processing.“ November 5, 2024 KS Kelly S OwnerSporting Goods, 2 - 10 employeesUsed the software for: More than 2 years. “That's a massive increase in cost for companies shipping hundreds of orders per day.“ October 21, 2022 ## Showing most helpful reviews Showing 1-25 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steven M. Vice President Retail Used the software for: 1-2 years ### "Great Web Software for Company's using multiple shipping methods" January 22, 2018 5.0 Pros I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple. Review Source JC Jazmin C. Customer Engagement specialist Consumer Goods Used the software for: 1-2 years ### "Rushing to share my thought!" February 25, 2025 5.0 My overall experience with ShipRush is smooth and efficient. It streamlined my shipping process just like a pro, making everything feel as seamless as our blending brush ;). The integration with multiple carriers and easy label printing made it a breeze to manage, though a little more customization would have been nice! Pros I like how ShipRush simplifies shipping with its user-friendly interface and seamless integration with multiple carriers, saving time and reducing errors. Cons What I like least is that ShipRush can sometimes be slow to update tracking information and has limited customization options for certain workflows. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) it was more expensive, and could not reach max amount send per day Review Source KS Kelly S. Owner Sporting Goods Used the software for: 2+ years ### "Descartes has just destroyed Shiprush. " October 21, 2022 2.0 We have used this software for many years for our postage but some brainiac at Descartes decided to be greedy and add a .20c fee for First Class Package labels. I'm pretty sure they're going to start hemorrhaging customers left and right, or at least customers who ship a lot of items like ourselves.It's unfortunate because they added the fee out of nowhere right in our busiest time of year costing us thousands in extra cost. We've moved on to other shipping software who aren't going to rip us off. Pros The software overall is probably the easiest to use of all the ecommerce shipping platforms. The automation of shipments allows for quick shipping of orders. There have been problems along the way with freezing, lagging, outages, and messed up print batches over the years but for the most part it's good. Cons Descartes just implemented a .20c label charge for all USPS First Class shipments. So, if you ship 100 orders per day, it's now costing you an additional $20 per day or $600 per month!! on top of the $29.99 or subscription fee. That's a massive increase in cost for companies shipping hundreds of orders per day. Reason for choosing Descartes ShipRush We didn't, we left Shiprush because it's no longer competitively priced. Review Source SA Stephanie A. CFO Building Materials Used the software for: 6-12 months ### "Great Product Easy to use" December 4, 2024 5.0 Great. \[sensitive content hidden\] was helpful in getting us set up. Its very easy to use once you learn where everything is. Pros works great with quickbooks easy to use makes it easy to track invoice shipping status on one format Cons The print in the window is small. Sometimes it loads blank orders not connected to anything in quickbooks. Switched from [StarShip](https://www.capterra.com/p/63368/StarShip/) Starship refused to connect to our fedex and ups account Review Source JB Jeff B. COO Health, Wellness and Fitness Used the software for: 2+ years ### "Completely changed our small business " August 10, 2021 5.0 Amazing. Integration with our QBO software was simple. Order errors were gone. Tracking backfill information to QBO is done automatically. Shiprush is like having a shipping manager on staff. Pros Too many to list really. Integration, support, web-based platform. If you use Quickbooks Online and need fulfillment this is the best software we have ever found. This completely changed our business. Access to the UPS DAP program has increased our bottom line profit and top line revenue. We left FedEx for this reason. From a management perspective, Shiprush improved employee efficiency and work environment. Shipping became an easy task for anyone our facility. No longer was there a training curve or employee who could not ship. Can not say enough about Shiprush. Cons None that I have found yet. When ever their is a tech issue, the support chat team is always there with help and solutions. Alternatives considered [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Descartes ShipRush Easy of use and integration with current systems compared to ShipStation. FedEx ship manager is not user friendly and customer support is terrible. Also, Shiprush never advertises which lead me to believe their revenue is invested elsewhere. For example, support and software maintenance. They have proven this to us, as these areas are top tier in our opinion. Review Source Response from Descartes Systems Group August 17, 2021 Hi Jeff, Thank you so much for sharing your positive experience with us! We are so glad to help small businesses like you every day with ShipRush. MC Matt C. Vice President Renewables & Environment Used the software for: 1-2 years ### "Shiprush is great! " October 30, 2024 5.0 Pros Easy to use interface allows for smooth shipping each day Cons There were some initial issues with setting up shipping accounts for carriers but nothing that was a major concern. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Descartes ShipRush Past experience with Shiprush led me to choose it again. Review Source LK Lydia K. Shipping and QC Supervisor Cosmetics Used the software for: Less than 6 months ### "Simple shipping" November 4, 2024 5.0 So far it has been a good experience with ShipRush. Most things are easy enough to figure out without help from support. Pros Easy connection to Shopify. Also, priced very well compared to competitors. Cons Occasionally need to refresh the web page because it seems to slow down over time. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Descartes ShipRush We tested shipping directly from Shopify but it was not an efficient process Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Monthly subscription continued to go up but nothing about the service was ever improved Review Source CH Chris H. Graphics Department Food Production Used the software for: 2+ years ### "Very helpful, mainly stable, very expandable for any needs" August 16, 2021 5.0 ShipRush has been very useful. The support team has been friendly and not condescending. The software (web interface) seems very stable and has been very useful. In fact our shipping department revolves around ShipRush now. One ring to rule them all. Pros Our decision to use ShipRush was based on the fact that it allowed the easiest use when not tied to a web store or other database and because it allowed, with our representative's approval, UPS negotiated pricing to be shown. We needed a software that would handle shipper pricing amalgamation and would allow us to just put in an address and print a label. It has lots of other features, but did not penalize people for just needing the basics. We sometimes use the fancier features, but ShipRush helped make our daily grind much easier. If we end up needing to integrate into a web store database, we know we can always grow. Cons Most of the features are very nice although the label printing has a tendency to break. It uses a web print interface which resides in the tray on Windows and somehow pulls labels from the web and sends them to our local printer instead of simply printing to our locally attached printer. This gives the option to print to any printer within your organization but it is not always stable. It would be nice if the software had the choice to connect to the local printer OR use the web print option. The only feature we have really fretted over is the print module, the other issues have mainly been connectivity during the holiday season - and at least half of that is not ShipRush but the shippers themselves having overloaded servers. Reason for choosing Descartes ShipRush The ability to easily enter an address and print a label without any web store or web interface integration. Review Source MT Marianne T. Owner Retail Used the software for: 2+ years ### "Why Ship Rush Matters" August 13, 2021 5.0 Excellent Pros Simplicity and ease in installation. I contacted Ship Rush and was up and running in no time. Cons Cannot think of anything other than when they switch carrier programs around internally, sometimes I wind up getting double charged. (Des Cartes charges mirroring Ship Rush charges and a few years back, there was another company that you used, maybe Endicia). Reason for choosing Descartes ShipRush Synchronizes well with eBay Review Source Response from Descartes Systems Group August 17, 2021 Hi Marianne, Thank you for taking the time to share your feedback with us. We are always happy to help with any issues that may arise with our partners, as we want to make sure it's easy and simple for you to ship! Have a wonderful day. SB Suzie B. Owner Automotive Used the software for: 2+ years ### "Ecommerce Shipping" August 8, 2021 4.0 The estimated times of delivery are incorrect once I ship. It s actually telling me the delivery time will be the PRIOR month (strange). I also find when putting in the sizes of my box (i.e., 18x10x8) - the "0" is not being recognized as a "10" - so I have to change it to an "11". Ship rush thinks I am putting in 18x1x8 (which gives me the incorrect price). I also use ShipWorks for international packages because it only prints out ONE shipping label instead of 4! Pros EASY to use, EASY to navigate, customer support typically is able to answer all my questions. They are knowledgeable. Cons When you call for support, I have to wait bc of the WEST COAST time. Reason for choosing Descartes ShipRush I actually use both. I also use ShipWorks for international packages because it only prints out ONE shipping label instead of 4! Plus it validates and gives suggestions for international addresses. Review Source Response from Descartes Systems Group August 17, 2021 Hi Suzie, Thank you for taking the time to share your experience and feedback with us! We would love to help with the issues you mentioned, and someone from support will be in touch shortly to discuss them in greater detail. Have a fantastic day! SC Scott C. Customer Service Health, Wellness and Fitness Used the software for: 2+ years ### "Great shipping software" September 4, 2024 5.0 Very positive! We have been using Ship Rush for a few years now and plan to keep doing so! Pros It works well with both WooCommerce and Shopify. It really helps with efficiency while processing orders. Cons The UI isn't the most intuitive and this affects the learning curve when using Ship Rush. Review Source SN Scott N. Distribution Manager Consumer Goods Used the software for: 2+ years ### "Shiprush is a lifeline" September 2, 2021 5.0 Shipping our product in a timely fashion can be tricky. With Shiprush, it smooths out the rough edges and let's my team focus on other issues in the business Pros It's easy to use, and trouble shooting is a breeze with 24/7 customer service a call away Cons Integration with our software is fair and could use a bit of work. Not reading existing emails brought over from our software to navigate expectations of notices on delivery and shipping to the customer base Review Source Response from Descartes Systems Group October 5, 2021 Hey Scott! I would love to send you a gift card for a thank you for the review. Just send me your email and I can do that. Thank you! Regina Jones Descartes ShipRush JK Justin K. Warehouse Manager Tobacco Used the software for: 2+ years ### "This is a great shipping platform!!" August 17, 2021 5.0 We have had a great overall experience with Shiprush. Easier to use than a couple of the competitors Pros It is super easy to integrate with your endicia or stamps.com account and UPS accounts if you have one. Cons Nothing really. Maybe it could run a little faster, but that's honestly all I can think of Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Easier to use Review Source MM Michael M. Management Automotive Used the software for: 2+ years ### "Simple, Easy & Effective" August 10, 2021 5.0 Pros Connectivity to our ecommerce and ease of web-based. Simple to use/train new employees on and easy to tailor for different situations. Cons Would like to see the reporting to be done automatically. Review Source Response from Descartes Systems Group August 19, 2021 Hi Michael, Thank you for the wonderful feedback. We are currently in the process of implementing greater results functionalities, so stay tuned for that! TL Tamara L. Corporate Secretary Retail Used the software for: 2+ years ### "ShipRush Review" August 13, 2021 5.0 Shiprush has simplified our shipping. Quick and easy to use. Pros Shiprush was easy to integrate with our Quickbooks and Xcart software. Just a quick copy of the address and the shiprush software opens for quick shipping. Cons I have had no issues with shiprush and have used it for many years. Review Source Response from Descartes Systems Group August 17, 2021 Hi Tamara, Thank you for sharing your experience with us. We are so glad to hear that it has been easy to integrate with your software. Have a great week! RM Ryan M. General Manager Retail Used the software for: 6-12 months ### "ShipRush makes shipping from multiple platforms and webstores SIMPLE!!!" August 17, 2021 5.0 Pros Easy app integration and comparison pricing helps my customers and me get the best rates. I can compare my personal UPS account rates with my Descartes ShipRush account rates to get the best price, as well as incorporate and integrate the accounts for my online retailers I dropship for. Cons My only Con is that there are so many features in the software I didn't initially notice that I wish I had! Review Source cW cameron W. General Manager Automotive Used the software for: 1-2 years ### "Shipping" August 10, 2021 5.0 Pros This product is very user-friendly and easy to use. Cons I don't have any as of now. This is a great product. Review Source Response from Descartes Systems Group August 19, 2021 Hi Cameron, Thank you for sharing your feedback! SR Steve R. CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great Program" October 12, 2024 5.0 It's been good, works great with eBay, and woo commerce store. Pros Easy to use. no problem, great customer serves. Cons It's all good, no problems. I had no issues, easy to use. Review Source LK Loretta K. eCommerce Manager Retail Used the software for: Less than 6 months ### "Quick and Affordable" September 9, 2020 5.0 We are pleased and plant to continue using Shiprush as long as we need a third party shipping generator outside of our eCommerce platforms. Pros It's highly functional for generating shipping as well as tracking previous shipments. It's useful to have this additional resource for logging orders past and present. Cons There are occasional prompts to update payment info and a forced purchase of shipping credit. We have periods during which we are shifted in another direction and not involved in shipping anything that requires we generate our own labels. While the credit will still be there when we need it, it is an inconvenience to purchase it before we do. Review Source GG Gavin G. CWO Used the software for: Less than 6 months ### "Robust" July 18, 2017 5.0 Pros Web version is free which you cant beat the price on that, lots of features to help automate shipping Cons Didnt have Canada Post which we needed for our solution. If they had that we would reconsider going with them Review Source AH Amie H. Shipping Manager Retail Used the software for: 1-2 years ### "Shiprush...and they mean it" August 16, 2021 5.0 Pros We have been using Shiprush for the last two years, and it has truly made my daily shipping so much more organized and convenient. It shows all the orders for shipping, lets me chose how I want to ship, notifies the customer of the tracking information, and allows me to track their order with ease. Voiding an order is simple...everything is simple with this software. If I have any questions, all I have to do is contact them and within minutes I have the answers and I'm right back to work without skipping a beat. Cons Their are times when I print out labels at 5:00pm that will be shipping out the next day, and they won't appear on a USPS scan sheet or my Shiprush report for the next day. I'm sure there is an easy fix for this but I just haven't figured it out yet : ) Review Source Response from Descartes Systems Group August 20, 2021 Hi Amie, Thank you so much for sharing your experience with us in such great detail. We would love to hear more about it, as well as support your printing issue, so please do reach out to us directly! Have a wonderful weekend. CL Christian L. Shipping / IT Analyst Computer Hardware Used the software for: 2+ years ### "We love shiprush! " July 30, 2021 5.0 We love the ability to quickly filter out our daily shipments and have our shipping team rate shop the best possible rates. Pros We love the ease of rate shopping for this software. Cons Sometimes the software is down but usually not for long. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Descartes ShipRush We love the setup and integration. The support team is phenomenal to handle things. We love using this software and will continue to do so. Review Source Response from Descartes Systems Group August 11, 2021 Hi Christian, thank you so much for taking the time to share your review with us! We're so glad you are appreciating our rate shopping & integrations, and we're always here to help if the software isn't as smooth or you have any further issues or questions. KM Kurt M. Owner Consumer Electronics Used the software for: 2+ years ### "Worked well for my ecommerce business" August 16, 2021 5.0 Great, I still use them. Pros I like how it took the orders from Amazon and PayPal and put all the relevant info into the correct spot so I didn't have to type anything. Then I had preset packages saved so shipping something was a couple of clicks. Cons The "copy the tracking to clipboard" feature didn't work all of the time. Reason for choosing Descartes ShipRush Shiprush saved a lot of time everyday by doing most of the work for you. Review Source NJ Nikola J. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Great for small to mid sized business " August 19, 2021 5.0 Automation was a big improvement for us, speed is great and customer support has been perfect so far. Pros Integration was very easy and after spending some time and getting to know the capabilities, we've created a multitude of rules that automate our shipping and remove 99% of the human input for certain tasks (box selection, address check, service selection etc). Cons I would like to see UX changes, for example "ship" button on the order should be much bigger, ability to rearrange options on the right hand side, overall look can be a tad more user friendly for basic users Switched from [OrderCup](https://www.capterra.com/p/162857/OrderCup/) Automation Review Source cO crystal O. Supervisor Pharmaceuticals Used the software for: 2+ years ### "Amazing Software For ALL companies" August 17, 2021 5.0 Over my experience has been amazing! I love how easy it is to send return labels and print out outbound labels. Also love the fact I can clone labels and don't have to enter all information again Pros What I like most about this software is the ability to allow multiple users to access the portal at the same time, along with the ability to track returns for customer which allows our company to process refunds in a timely matter. Cons I don't have anything I like least about this software but if I had to be picky id say the fact that we are not able to customize the email being sent to customers from Quantum View. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.