Who Uses This Software?

Squirrel offers flexible solutions for any service style. Our customers range from small footprint businesses to multi-unit operations with hundreds of locations in a variety of industries.


Average Ratings

6 Reviews
  • 2.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Squirrel Systems
  • www.squirrelsystems.com
  • Founded 1984
  • Canada

About Squirrel POS

Squirrel is your operation on its best day, every day. In the mid-1980s, we were the first in the world to offer a touchscreen point-of-sale system. We were the first to build on an open architecture, and the first to meet the challenge of EMV compliance. We were the first truly multi-platform system, giving our world-class customers the choice to bring iOS, Android, or Windows devices onto the floor. We elevate your guest experience by giving you everything you need for better flow.


Squirrel POS Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Squirrel POS Reviews Recently Reviewed!


Good for very basic POS. Other than that, avoid.

Jan 26, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Quite a bit of information can be entered/customised with the software, although it's difficult to get it exactly the way you want it. It's also nice that it has multiple currency options.

Cons: Like with anything, if you use it enough you get used to it and become quicker at it. This might be fine if the software could keep up, but unfortunately it's very slow and very inneficient. Freezes quite often. Not very intuitive for new staff, and the tickets are very hard to read. The UI is very archaic.

I used Squirrel at my previous Host job, it got the job done.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I felt like Squirrel was easy to navigate. It had no frills or extras - just straight forward and got the job done.

Cons: The design felt outdated and clunky to me. It seemed to lack the extra features and the "wow" factor that would make it stand out against other systems I've used in the past.

Squirrel old system but does in a pinch

Dec 14, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Since it's so old, many servers know it across the board.

Cons: Not super user-friendly, slow.

Overall: Have used squirrel throughout the years waiting tables, bartending and managing various bars and restaurants around the country. One of the oldest and out of date systems.

Restaurant owner

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is up to date. Highly reliable. With great support.

Overall: I have used the Squirrel system for over fifteen years. It has been a great tool to manage my restaurant. I have gone through a number of upgrades. Squirrel has worked hard to keep their product up to date. Their support is excellent. I have always had a quick response and resolution.
I highly recommend Squirrel POS for your business.

Loyalty is worthless

Sep 20, 2015
1/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: First installed system in 1988. Went through many problems including company bankruptcy, no support, re branding, and upgrading. Service from Boston branch became non-existent but still paying 400 per month for support. Company's attitude became arrogant. When not paying for a pre-paid contract, refused to even answer the phone for support. When I finally gave up after being with them for over 25 years and paying over 100,000 dollars for service contracts, I was then threatened with legal action if I did not pay them more money even though the annual contract had expired. I will do everything possible to keep anyone from buyng their product.

A true "pos"

Sep 01, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I've never encountered a worse pos system in my life. It would take a book to go over all of the problems with this system so i will be short. It crashes constantly, i don't think i've gone a week without having to deal with there "customer service"(usually miltiple times a week), the calibration of the touch screens goes out of wac constanly leafing to misrung tickets and confusion and upset tables. Don't ever buy this horrible system.