# Squirrel POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Squirrel POS the right Restaurant POS solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/43475/Squirrel-POS/reviews --- Squirrel POS 3.9 (18) [View alternatives](https://www.capterra.com/p/43475/Squirrel-POS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Squirrel POS Ease of use 3.9 Customer Service 3.8 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Process Manager Construction Used the software for: 1-2 years ### "Easy to use and stable" May 5, 2018 4.0 Pros Great little POS system and very stable. I like the program and its simplicity, very fast and does a good job Cons Requires support and does not have a mobile option Not much integration with payment systems and works with certain printers not all Review Source Response from Squirrel Systems May 8, 2018 Thank you for the review. We have a number of mobility options if you're interested. Give us a ring if you want more information! VR Verified Reviewer General Manager Restaurants Used the software for: 2+ years ### "Reliable and efficiemt" October 30, 2025 4.0 It’s mostly good, with a few issues on the back end and ease of use. Customer support makes up for most of the issues. Pros Customer support. Quick and efficient. After a call most of the times there’s a follow up to verify if worked. Cons Not as user friendly on the back end. Some of the features needed to be a little bit more well explained. Review Source VR Verified Reviewer Office Manager Computer Software Used the software for: 1-2 years ### "Good for very basic POS. Other than that, avoid." January 26, 2018 3.0 Pros Quite a bit of information can be entered/customised with the software, although it's difficult to get it exactly the way you want it. It's also nice that it has multiple currency options. Cons Like with anything, if you use it enough you get used to it and become quicker at it. This might be fine if the software could keep up, but unfortunately it's very slow and very inneficient. Freezes quite often. Not very intuitive for new staff, and the tickets are very hard to read. The UI is very archaic. Review Source JA Jennifer A. Property Manager Used the software for: 2+ years ### "Squirrel is a great way to make your restaurant run faster and more efficiently. " May 24, 2018 5.0 Pros Squirrel is a very effective way not only to take orders from customers, but to expedite the service. When a server enters the order into the pos system, it goes directly where it needs to go.. Drink service goes to the bar, hot service goes to the kitchen, etc, etc. It's easy it impute menu changes and 86 anything that you've run out of for the day. IF your a restaurant that makes changes to your menu daily, this system is an amazing help. It also helps with back end stuff for payments and tips etc... You can also incorporate management functions and set up different users which really helps with theft and promotion abuse. Did I mention that it was compatible with your cell phone? The program also is very secure for the cardholders at your restaurant. NO worries about employees taking information and using it in an unlawful manner. Cons I like squirrel. There's not too much I can say negatively about it. I would like to know if we open another location, if there is a way to transfer all the menu data into the other location without having to reconfigure the system? I know there has to be a way to do it because mass restaurant chains use this system. Review Source Response from Squirrel Systems June 1, 2018 Thank you for your comments Jennifer! Yes, Squirrel is great when you're looking to grow! Contact us in our general mailbox or to your salesperson directly when you're ready to expand and we'll help you set that up! ML Michael L. Sales Wholesale Used the software for: 2+ years ### "Squirrel is easy to use and easy to learn" August 4, 2022 4.0 I thought it was better than the old system we had, which was Micros Pros Nice interface, ease of use, and easy to solve problems that may arise. Cons I wasn't ever able to do an "open" ticket or ring anything up that wasn't already in the system. Review Source NS Natalie S. Manager Food & Beverages Used the software for: 6-12 months ### "Squirrel POS Review" March 7, 2020 5.0 We are pleased. It is a one stop shop for our business. It is nice to be able to do everything we need and have reports at the click of a button all through on location. The customer service is excellent and highly recommend if you are in the food industry! Pros I love how wonderful the customer service is. If there is ever an issue that are quick to remote in and find a solution. I like that I can see my reports throughout the day and see where our sales are at. I like that I can do payroll, daily and monthly reports all on the same system. Cons It will freeze up sometimes and when it does it can sometimes be a pain to reboot. Once again the customer service is fantastic so they make it super easy! Review Source Response from Squirrel Systems April 13, 2020 Thank you Natalie, for the kind review! Reach out to us if we can do anything else for you to help enable amazing guest experiences! VR Verified Reviewer Publisher & Managing Editor Publishing Used the software for: 2+ years ### "Comprehensive and easy to use" May 14, 2019 5.0 Pros What I like the most about this software is the reporting function. It provides the management many options of reports that help to control the cash and inventory, including the tip distribution. The reports can be used directly for the audit work which was essential for our accounting department. Cons What I like least about this software is there was no associated mobile app back then. But now the company has developed Squirrel Mobility. Review Source hB himanshu B. Analyst Retail Used the software for: 2+ years ### "Best database management tool " August 11, 2019 5.0 Pros This is one of very best database software I have ever used to maintain my tables and queries. It is just so easy to handle with easy simple scripts Cons Maybe more integration with other desktop management tools Review Source RM Richard M. Restaurant owner Restaurants Used the software for: 2+ years ### "Restaurant owner" October 5, 2016 5.0 I have used the Squirrel system for over fifteen years. It has been a great tool to manage my restaurant. I have gone through a number of upgrades. Squirrel has worked hard to keep their product up to date. Their support is excellent. I have always had a quick response and resolution. I highly recommend Squirrel POS for your business. Pros It is up to date. Highly reliable. With great support. Review Source CM Chantel M. Project Systems Manager Construction Used the software for: 2+ years ### "Incredible Program" January 21, 2020 5.0 Great system, friendly customer service staff. Pros I have been working in restaurants for over a decade and come across many different POS systems. This one is by far my favourite. It is easy to navigate, add/remove items, run daily/weekly/monthly reports, track employee hours and clock ins etc. Cons I have only experienced minor glitches with this program. However their customer service and tech support team is a pleasure to deal with and are more than happy to troubleshoot and help rectify issues immediately. Review Source CL Cecilia L. Accountant Used the software for: 2+ years ### "A reasonable software for restaurant use" April 30, 2018 3.0 Pros I have used this program while I worked at a restaurant. It does its job. Inventory counts, tracking sales Cons This software could be a bit more user friendly. I wish they could provide free training as it isn't as easy to navigate. Review Source EW Eric W. General Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Squirrel has solid presence and reputation in the restaurant industry" April 24, 2019 5.0 Pros Squirrel is always on top of their game by providing updates and upgrades. I have used Squirrel for 15 years and find it to be the best POS out there. Cons I can't say many bad things about this POS. They are still around and continue to have a solid presence in the restaurant world. No bells and whistles which I like Review Source BG Brad G. GM Restaurants Used the software for: 1-2 years ### "Middle of the Road POS" November 10, 2020 5.0 Good for servers, not as good for managers. Give/take... Pros Fairly simple to teach basics to service staff. Cons Somewhat cumbersome to do advanced manager functions. Review Source DD Danielle D. Director of Business Development Used the software for: 1-2 years ### "I used Squirrel at my previous Host job, it got the job done." October 5, 2017 4.0 Pros I felt like Squirrel was easy to navigate. It had no frills or extras - just straight forward and got the job done. Cons The design felt outdated and clunky to me. It seemed to lack the extra features and the "wow" factor that would make it stand out against other systems I've used in the past. Review Source RG Rodney G. Owner Used the software for: ### "Loyalty is worthless" September 20, 2015 1.0 First installed system in 1988. Went through many problems including company bankruptcy, no support, re branding, and upgrading. Service from Boston branch became non-existent but still paying 400 per month for support. Company's attitude became arrogant. When not paying for a pre-paid contract, refused to even answer the phone for support. When I finally gave up after being with them for over 25 years and paying over 100,000 dollars for service contracts, I was then threatened with legal action if I did not pay them more money even though the annual contract had expired. I will do everything possible to keep anyone from buyng their product. Review Source DC Daniel C. Manager Restaurants Used the software for: I used a free trial ### "Consider Squirrel" April 8, 2020 5.0 Great people, great product. I would definitely look at them again if we were shopping for a. New pos Pros Simple to use. Easy to learn. Very sleek and able to be set up almost anywhere. It's flexible, efficient, a big tool for restaurants. Cons I am not an iPad user. Not a negative for most people but it was just something new to me. I know that there are dozens of POS on the iPad platform, just wasn't for me. Review Source RS Rebe S. Music Booking Agent Entertainment Used the software for: 2+ years ### "Squirrel old system but does in a pinch" December 15, 2016 2.0 Have used squirrel throughout the years waiting tables, bartending and managing various bars and restaurants around the country. One of the oldest and out of date systems. Pros Since it's so old, many servers know it across the board. Cons Not super user-friendly, slow. Review Source MH Marshall H. Executive Chef Used the software for: ### "A true "pos"" September 1, 2015 1.0 I've never encountered a worse pos system in my life. It would take a book to go over all of the problems with this system so i will be short. It crashes constantly, i don't think i've gone a week without having to deal with there "customer service"(usually miltiple times a week), the calibration of the touch screens goes out of wac constanly leafing to misrung tickets and confusion and upset tables. Don't ever buy this horrible system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.