# LIVE Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LIVE Connect Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more.

Source: https://www.capterra.com/p/43989/Freight-Management-Solution

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# 

 LIVE Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LIVE Connect

## What is LIVE Connect?

Banyan Technology is the leading provider of over-the-road (OTR) shipping software, delivering real-time rating, execution and visibility for Truckload, LTL, Final Mile and Parcel. Our patented LIVE Connect® platform serves as a TMS or API integration, optimizing freight management with AI and BI tools, automation and 3x more carrier connections. LIVE Connect offers instant access to real-time data, predictive analytics and automation to streamline operations, lower costs and improve efficiency. Recognized as a top logistics technology provider, Banyan continues to drive innovation in freight management with scalable, flexible solutions tailored to industry needs. By integrating with existing systems, LIVE Connect simplifies freight execution, ensuring seamless carrier connectivity and smarter logistics operations. The platform’s comprehensive risk management solutions enhance shipment visibility, helping Shippers and 3PLs proactively manage disruptions and optimize decision-making.

## What is LIVE Connect used for?

[Transportation Management](https://www.capterra.com/transportation-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Logistics](https://www.capterra.com/logistics-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LIVE Connect

4.6 (8)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.8 (743)

Value For Money

4.5 (8)

Value For Money

4.6 (639)

Customer Service

4.4 (8)

Customer Service

4.7 (691)

## LIVE Connect alternatives

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (46)](https://www.capterra.com/p/152285/FreightPOP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Tracking

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Quotes/Estimates

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Accounting

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Customer Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Truckload Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage transportation of large cargo that fills an entire trailer/truck

3PL Management

Outsource and manage third party logistics

LIVE Connect 64 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Find, compare, and select the most time/cost-effective freight carrier

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Track employee schedules, availability, and performance across projects and tasks

Intended to be used by freight brokers and logistics companies

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

Track driver locations on a map in real time

Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services

Identify the physical location of an individual, asset, device, etc.

Management of the flow of things between point of origin and point of consumption.

Trucks that do not reach full load and can be shared

Manage and support multiple locations

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Track and manage transportation of large cargo that fills an entire trailer/truck

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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We can help you find the software with the features you need.

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

ShipHawk](https://www.capterra.com/p/148006/ShipHawk/)[

ProShip](https://www.capterra.com/p/56409/ProShip/)[

Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/)[

Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)[

Greenscreens.ai](https://www.capterra.com/p/276002/Greenscreensai/)[

Transfix TMS](https://www.capterra.com/p/229957/Transfix-TMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (8)

4.4

Based on 8 reviews

## User reviews

Overall rating

4.6

Based on 8 reviews

Filter by rating

5(5)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Product Manager

Logistics and Supply Chain

### "Great Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2023

Pros

The integration was seamless. The team was great to work with and very helpful.

Cons

It would be great to digitally negotiate with carriers on the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2023

Hello, thank you for taking time to share your positive experience with our LIVE Connect API Carrier Connectivity integration and for your feedback on our negotiation capabilities. We've passed it along to our Product Team. We have some exciting updates regarding our digital negotiation capabilities coming soon! Stay tuned for that.

CM

Connie M.

Executive Director

Transportation/Trucking/Railroad

### "Leading the industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2023

New user but it has great ease of use and is fast to learn

Pros

One stop shop program with multifaceted functionality

Cons

I cannot at this time provide any negatives to share

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2023

Hello Connie, thank you for taking time to provide feedback on our LIVE Connect user experience and our proven onboarding and training process. I've passed along your feedback to our team. We look forward to working closely with your team to grow this year and beyond!

TT

Thomas T.

Sr VP Product Development

Logistics and Supply Chain

### "Banyan and our LTL product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 7, 2023

Pros

Simultaneous LTL carrier API quotes allow us to select carriers and book shipments with them in an efficient and seamless process. It's simply a matter of picking the carrier and then sending an electronic tender to schedule the pick up.

Cons

The JIRA Help Ticket process can be cumbersome at times due to responses not including previous message threads.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2023

Hello Thomas, thanks for sharing your experience with Banyan. We are glad to hear our LTL Carrier Connectivity has helped streamline your processes! Thank you for your note on our ticket process. We have passed it along to our Director of Client Experience.

BF

Bill F.

President

Logistics and Supply Chain

### "We love Banyan"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2023

It has been great. Our biggest challenge is getting our customer base to utilize more of Banyan's offerings. Banyan allows us to compete with the big players in the industry.

Pros

We have had a great experience introducing Banyan's load file connectivity to customers for daily LTL scheduling. It simplifies routing, pricing, tracking and reporting. Most of our customers do not have technical support teams, but Banyan's technicians walked them through set-up and made integration easy.

Cons

We are a small player, with just two full-time employees. We are primarily an LTL provider for small to mid-sized shippers. We are being asked to move more TL each year, and look forward to being able to utilize your planned Trucker Tools roll-out.

Reasons for choosing LIVE Connect

It really comes down to customer support. The entire Banyan team has been very responsive to our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2023

Hello Bill, thank you for sharing your experience with Banyan and for your comments on our customer support. Customer support is a cornerstone of who we are, and we strive to provide an excellent experience every time. We are excited to work with you to help you grow this year and capture more business with our expanded Truckload solutions. We'll be sharing more exciting news on the Truckload front soon!

AF

Anthony F.

Managing Partner

Transportation/Trucking/Railroad

### "TMCO/Andy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 28, 2023

Has been enjoyable and BAN staff always willing to help. Some communication issues as to what was assumed by us/TMCO and actual product results and applications. Mostly on the FB Management side and reporting updates.

Pros

Both API and EDI capabilities. Retrieval of document imaging an "Add Document" along with notes. Our ability to manage invoice flow and reduce paper with note files and status update options.From a larger scope, the ability to link Parcel, LTL and other modes of transportation. This coupled with ERP and ability to comply with our user's systems is very beneficial and progressive..

Cons

FB Management and ability to pull accurate reporting as related to accounting invoice batch outs. All other items such as auto approvals, and EDI/API live feeds from carriers are excellent. Still in re-write process, but some of the reporting issue may be resolved by Manual Entry update (specific to TMCO) due 8/9/23 roll out.Suggest Bill of Lading Default set ups be saved by user log-in and not by company.

Reasons for choosing LIVE Connect

Industry reputation. We were received well by Banyan management. Flexibility to understand our business model.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2023

Hello Andy, thank you for your detailed review and sharing your experience with Banyan. We have enjoyed working with you and your team as well! We're very proud of our award-winning Freight Bill Management feature, and it's feedback from Clients like you that help make it better every day. We've passed along your comments to our Product Team and your dedicated Account Manager.

DD

Dennis D.

President

Insurance

### "Ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2020

Data and visibility

Pros

data driven, supported our accounting department

Cons

Nothing, the staff was completely satisfied with this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Simon D.

Operations Leader

Transportation/Trucking/Railroad

### "A TMS with a lack of service and Utilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

July 26, 2018

Dispatching and tendering loads, quick, but customization and features were too basic

Pros

It did it's work. Worked just fine, our company use it for at least 4 years, so we cannot say it does not work. API linkage and all basics for a TMS

Cons

Service was not that good, no customization, or in a regrattable level Bugs, lot of them, and system went down in most critics times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Norm P.

### "Great TMS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 3, 2017

What is great about this software is how quickly it can look through multiple carrier's rates in real time and return the best available rate in real time. Checking each shipment for the best carrier saves a lot of money.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/43989/Freight-Management-Solution/reviews/)

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