--- title: "LIVE Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LIVE Connect Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/43989/Freight-Management-Solution/" page_type: "product" language: "en" --- # LIVE Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LIVE Connect ## What is LIVE Connect? Banyan Technology is the leading provider of over-the-road (OTR) shipping software, delivering real-time rating, execution and visibility for Truckload, LTL, Final Mile and Parcel. Our patented LIVE Connect® platform serves as a TMS or API integration, optimizing freight management with AI and BI tools, automation and 3x more carrier connections. LIVE Connect offers instant access to real-time data, predictive analytics and automation to streamline operations, lower costs and improve efficiency. Recognized as a top logistics technology provider, Banyan continues to drive innovation in freight management with scalable, flexible solutions tailored to industry needs. By integrating with existing systems, LIVE Connect simplifies freight execution, ensuring seamless carrier connectivity and smarter logistics operations. The platform’s comprehensive risk management solutions enhance shipment visibility, helping Shippers and 3PLs proactively manage disruptions and optimize decision-making. ## What is LIVE Connect used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Logistics](https://www.capterra.com/logistics-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LIVE Connect?[Manage this product listing](https://www.g2.com/products/banyan-technology/claim_requests/new?auto=true) ## LIVE Connect Overview Updated September 2026 AI summary LIVE Connect is a cloud-based transportation management solution for businesses of all sizes seeking to manage freight, logistics, and shipping operations. It brings together carrier and customer management, dispatch, real-time monitoring, and delivery tracking, while supporting integrations with major transportation platforms. Optional capabilities include automated scheduling, billing, customizable reports, and live driver tracking for enhanced operational visibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LIVE Connect 4.6 (8) VS. [### PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.2 (248) Value For Money 4.5 (8) Value For Money 4.0 (223) Customer Service 4.4 (8) Customer Service 4.2 (240) ## LIVE Connect alternatives [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [FreightPOP](https://www.capterra.com/p/152285/FreightPOP/) [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152285/FreightPOP/) [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239697/MyCarrier/) Highest Rated [Cario](https://www.capterra.com/p/191165/Cario/) [4.9 (29)](https://www.capterra.com/p/191165/Cario/reviews/) Starting price $5379.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191165/Cario/) ## FAQs about LIVE Connect Overview ### What company size and specific industries is LIVE Connect built for? LIVE Connect is designed for small to large shipping organizations in logistics and supply chain operations, including 3PLs, freight brokers, commercial manufacturers, distributors, and retailers. It supports companies that handle LTL, truckload, parcel, and final-mile shipments across these sectors. Features and Usability ### What are the key features of LIVE Connect? LIVE Connect offers logistics and shipping management features such as 3PL Management, Freight Shipping, Shipment Tracking, and Carrier Management. It also includes Dispatch Management, Automated Scheduling, Real-Time Monitoring, and Alerts/Notifications, plus Billing & Invoicing, Customizable Reports, and API-based integrations for connected workflows. Integrations ### Which third-party tools and platforms does LIVE Connect integrate with? LIVE Connect integrates with broker and transportation platforms including BrokerPro Software, Descartes Aljex, Dynamics 365 Business Central, Etrac, Greenscreens.ai, Infios Transportation Management System, JASCI, NetSuite, ProShip, Revenova TMS, ShipHawk, Transfix TMS, Trucker Tools, and Warp. Getting Started and Support ### What training and onboarding options does LIVE Connect offer? LIVE Connect provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group presentations, written reference materials, and self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does LIVE Connect offer? LIVE Connect offers email/help desk, phone support, and 24/7 live rep assistance. Support access is straightforward through these channels, with live representatives available at any hour for urgent questions and phone or email options for less immediate needs. ## Features AI summary Based on 1,484 Transportation Management reviews Capterra data shows that buyers of Transportation Management software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Delivery Tracking** (**47%**) LIVE Connect supports all three of the features reviewers value most: **Real-Time Monitoring**, **Dispatch Management**, and **Delivery Tracking**. Together, these capabilities help businesses keep shipments visible as they move, coordinate dispatch operations more efficiently, and track deliveries with greater accuracy, allowing teams to improve response times and maintain better control across transportation workflows. Shipment Tracking 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Quotes/Estimates 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Accounting 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Customer Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Truckload Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage transportation of large cargo that fills an entire trailer/truck 3PL Management Outsource and manage third party logistics LIVE Connect 64 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Freight Operations: Intended to be used by freight brokers and logistics companies - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Logistics Management: Management of the flow of things between point of origin and point of consumption. - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Multi-Location: Manage and support multiple locations - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.5 (8) ### Starting price Free trial not available Value for money 4.5 (8) 4.5 Based on 8 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ ShipHawk](https://www.capterra.com/p/148006/ShipHawk/)[ ProShip](https://www.capterra.com/p/56409/ProShip/)[ Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)[ Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/)[ Greenscreens.ai](https://www.capterra.com/p/276002/Greenscreensai/)[ Transfix TMS](https://www.capterra.com/p/229957/Transfix-TMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(5) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Product Manager Logistics and Supply Chain ### "Great Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2023 Pros The integration was seamless. The team was great to work with and very helpful. Cons It would be great to digitally negotiate with carriers on the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 28, 2023 Hello, thank you for taking time to share your positive experience with our LIVE Connect API Carrier Connectivity integration and for your feedback on our negotiation capabilities. We've passed it along to our Product Team. We have some exciting updates regarding our digital negotiation capabilities coming soon! Stay tuned for that. CM Connie M. Executive Director Transportation/Trucking/Railroad ### "Leading the industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2023 New user but it has great ease of use and is fast to learn Pros One stop shop program with multifaceted functionality Cons I cannot at this time provide any negatives to share Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 28, 2023 Hello Connie, thank you for taking time to provide feedback on our LIVE Connect user experience and our proven onboarding and training process. I've passed along your feedback to our team. We look forward to working closely with your team to grow this year and beyond! TT Thomas T. Sr VP Product Development Logistics and Supply Chain ### "Banyan and our LTL product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 7, 2023 Pros Simultaneous LTL carrier API quotes allow us to select carriers and book shipments with them in an efficient and seamless process. It's simply a matter of picking the carrier and then sending an electronic tender to schedule the pick up. Cons The JIRA Help Ticket process can be cumbersome at times due to responses not including previous message threads. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2023 Hello Thomas, thanks for sharing your experience with Banyan. We are glad to hear our LTL Carrier Connectivity has helped streamline your processes! Thank you for your note on our ticket process. We have passed it along to our Director of Client Experience. BF Bill F. President Logistics and Supply Chain ### "We love Banyan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 It has been great. Our biggest challenge is getting our customer base to utilize more of Banyan's offerings. Banyan allows us to compete with the big players in the industry. Pros We have had a great experience introducing Banyan's load file connectivity to customers for daily LTL scheduling. It simplifies routing, pricing, tracking and reporting. Most of our customers do not have technical support teams, but Banyan's technicians walked them through set-up and made integration easy. Cons We are a small player, with just two full-time employees. We are primarily an LTL provider for small to mid-sized shippers. We are being asked to move more TL each year, and look forward to being able to utilize your planned Trucker Tools roll-out. Reasons for choosing LIVE Connect It really comes down to customer support. The entire Banyan team has been very responsive to our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2023 Hello Bill, thank you for sharing your experience with Banyan and for your comments on our customer support. Customer support is a cornerstone of who we are, and we strive to provide an excellent experience every time. We are excited to work with you to help you grow this year and capture more business with our expanded Truckload solutions. We'll be sharing more exciting news on the Truckload front soon! AF Anthony F. Managing Partner Transportation/Trucking/Railroad ### "TMCO/Andy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 28, 2023 Has been enjoyable and BAN staff always willing to help. Some communication issues as to what was assumed by us/TMCO and actual product results and applications. Mostly on the FB Management side and reporting updates. Pros Both API and EDI capabilities. Retrieval of document imaging an "Add Document" along with notes. Our ability to manage invoice flow and reduce paper with note files and status update options.From a larger scope, the ability to link Parcel, LTL and other modes of transportation. This coupled with ERP and ability to comply with our user's systems is very beneficial and progressive.. Cons FB Management and ability to pull accurate reporting as related to accounting invoice batch outs. All other items such as auto approvals, and EDI/API live feeds from carriers are excellent. Still in re-write process, but some of the reporting issue may be resolved by Manual Entry update (specific to TMCO) due 8/9/23 roll out.Suggest Bill of Lading Default set ups be saved by user log-in and not by company. Reasons for choosing LIVE Connect Industry reputation. We were received well by Banyan management. Flexibility to understand our business model. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 12, 2023 Hello Andy, thank you for your detailed review and sharing your experience with Banyan. We have enjoyed working with you and your team as well! We're very proud of our award-winning Freight Bill Management feature, and it's feedback from Clients like you that help make it better every day. We've passed along your comments to our Product Team and your dedicated Account Manager. DD Dennis D. President Insurance ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2020 Data and visibility Pros data driven, supported our accounting department Cons Nothing, the staff was completely satisfied with this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Simon D. Operations Leader Transportation/Trucking/Railroad ### "A TMS with a lack of service and Utilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 26, 2018 Dispatching and tendering loads, quick, but customization and features were too basic Pros It did it's work. Worked just fine, our company use it for at least 4 years, so we cannot say it does not work. API linkage and all basics for a TMS Cons Service was not that good, no customization, or in a regrattable level Bugs, lot of them, and system went down in most critics times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Norm P. ### "Great TMS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 3, 2017 What is great about this software is how quickly it can look through multiple carrier's rates in real time and return the best available rate in real time. Checking each shipment for the best carrier saves a lot of money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/43989/Freight-Management-Solution/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.