# ForwardOffice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ForwardOffice Software - reviews, pricing plans, popular comparisons to other Logistics products and more.

Source: https://www.capterra.com/p/44256/ForwardOffice

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# 

 ForwardOffice Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ForwardOffice

## What is ForwardOffice?

Forward Computers is the UK's leading independent national supplier of software to the freight and logistics industry. In this fast-moving sector, Forward Computers stands apart from the crowd. Knowing the industry inside-out, and leading the way in developments within it, we are the experts you can depend upon. We're here to deliver complete IT solutions to the sector. Solutions that rise to the demanding challenges that the industry presents and free you to focus on your core business.

## What is ForwardOffice used for?

[Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£1000

Flat Rate, Per Year

Free trial  
not available

Free version not included

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Do you work for ForwardOffice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.forwardsolutions.co.uk/&name=ForwardOffice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ForwardOffice

2.0 (1)

VS.

[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

£1000

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.0 (1)

Ease Of Use

4.9 (284)

Value For Money

2.0 (1)

Value For Money

4.9 (266)

Customer Service

5.0 (1)

Customer Service

4.9 (266)

## ForwardOffice alternatives

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about ForwardOffice

Overview

### What company size and specific industries is ForwardOffice built for?

ForwardOffice is designed for freight forwarding agents and NVOs of any company size, with a focus on organizations operating in freight forwarding and non-vessel operating services. It is built specifically for businesses in these logistics-related sectors rather than for general-purpose use.

Features and Usability

### What are the key features of ForwardOffice?

ForwardOffice offers 3PL Management, Transportation Management, and Warehouse Management for logistics operations, plus Inventory Management, Order Management, and Supplier Management for goods and vendor coordination. It also includes Shipment Tracking, Shipment Price Calculation, Bills of Lading, and support for Air Shipping, Ocean Shipping, Freight Shipping, Parcel Shipping, and Container Shipping.

Getting Started and Support

### What training and onboarding options does ForwardOffice offer?

ForwardOffice provides in person training and webinars to help teams get started. In person training supports direct, guided instruction, while webinars offer live online sessions for learning features and reviewing setup steps. Only these training formats are confirmed in the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

3PL Management

Outsource and manage third party logistics

Air Shipping

Ship packages/goods by aircraft

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Bills of Lading

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Container Shipping

Shipping products/goods in containers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

ForwardOffice 18 features

Outsource and manage third party logistics

Ship packages/goods by aircraft

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Shipping products/goods in containers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Management of commercial motor vehicles for work-related purposes

Shipping products/goods by land, sea or air

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Transportation of goods/products over long distances using ship

Manage and track customer orders for goods, investments, or any other purchases

Manage and organize the shipping, tracking, and delivery of packages

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage all supplier data and operations

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Value for money

2.0 (1)

Basic

£1,000

Flat Rate,Per Year

Value for money

2.0 (1)

2.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

2.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

IT Manager

Transportation/Trucking/Railroad

### "Stuck in a time warp"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 8, 2021

Nice little product, but really not fit for larger businesses.

Pros

It has a great team that are always happy to try and help

Cons

Features are lacking, bugs everywhere, not GDPR nor ISO27001 compliant, no APIs available. Really behind on the market. No Apps, database is a mess. NO cloud hosting...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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