--- title: "ForwardOffice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ForwardOffice Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more." source_url: "https://www.capterra.com/p/44256/ForwardOffice/" page_type: "product" language: "en" --- # ForwardOffice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ForwardOffice ## What is ForwardOffice? Forward Computers is the UK's leading independent national supplier of software to the freight and logistics industry. In this fast-moving sector, Forward Computers stands apart from the crowd. Knowing the industry inside-out, and leading the way in developments within it, we are the experts you can depend upon. We're here to deliver complete IT solutions to the sector. Solutions that rise to the demanding challenges that the industry presents and free you to focus on your core business. ## What is ForwardOffice used for? [Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1000 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ForwardOffice?[Manage this product listing](https://www.g2.com/products/forwardoffice-wms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ForwardOffice 2.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price £1000 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.4 (388) Value For Money 2.0 (1) Value For Money 4.2 (354) Customer Service 5.0 (1) Customer Service 4.4 (374) ## ForwardOffice alternatives [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) Highest Rated [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) [4.9 (367)](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) ## FAQs about ForwardOffice Overview ### What company size and specific industries is ForwardOffice built for? ForwardOffice is designed for freight forwarding agents and NVOs of any company size, with a clear focus on businesses operating in freight forwarding and non-vessel operating services. It is built for organizations in the logistics and shipping sector that need software tailored to those specialized workflows. Features and Usability ### What are the key features of ForwardOffice? ForwardOffice offers 3PL Management, freight shipping, shipment price calculation, and shipment tracking for transportation operations. It also includes import/export management, bills of lading, and container, ocean, air, and parcel shipping. Additional features cover inventory management, warehouse management, order management, CRM, supplier management, fleet management, and barcoding/RFID. Getting Started and Support ### What training and onboarding options does ForwardOffice offer? ForwardOffice provides in person training and webinars to help teams get started. In person sessions support direct, face-to-face instruction, while webinars offer live online guidance and reference for setup and feature learning. ## Features AI summary Based on 1,495 Warehouse Management reviews Capterra reviewers point to these as the logistics features buyers care about most: - **Real-Time Monitoring** (**54%** of reviewers rated this feature as critical) - **Delivery Tracking** (**48%**) - **Dispatch Management** (**50%**) ForwardOffice includes other capabilities that reviewers also value, particularly **Order Management** (**51%**). This feature helps businesses organize incoming and outgoing orders more efficiently, keep fulfillment activities on track, and maintain clearer visibility into day-to-day logistics operations, giving teams a more consistent way to manage workflow and customer commitments. 3PL Management Outsource and manage third party logistics Air Shipping Ship packages/goods by aircraft Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Bills of Lading Documents issued by a carrier to acknowledge receipt of cargo for shipment Container Shipping Shipping products/goods in containers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system ForwardOffice 18 features ### All Features - 3PL Management: Outsource and manage third party logistics - Air Shipping: Ship packages/goods by aircraft - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Container Shipping: Shipping products/goods in containers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Fleet Management: Management of commercial motor vehicles for work-related purposes - Freight Shipping: Shipping products/goods by land, sea or air - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Supplier Management: Manage all supplier data and operations - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Basic £1,000 Flat Rate,Per Year Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 2.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User IT Manager Transportation/Trucking/Railroad ### "Stuck in a time warp" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 8, 2021 Nice little product, but really not fit for larger businesses. Pros It has a great team that are always happy to try and help Cons Features are lacking, bugs everywhere, not GDPR nor ISO27001 compliant, no APIs available. Really behind on the market. No Apps, database is a mess. NO cloud hosting... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.