---
title: "Tendenci Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Tendenci the right Membership Management solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/44378/Tendenci/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Tendenci

4.8 (98)

[View alternatives](https://www.capterra.com/p/44378/Tendenci/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Tendenci

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Jimmy M

Legal Counsel Food & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“I can get feedback from the online survey thanks to Tendeci, every business requires the customer’s feedback to know areas of improvement and how your services and goods are fairing and when to improve and what needs to be introduced and at what time, every business needs Tendeci“

January 3, 2023

OI

Ogarekpe I

Applications engineer Financial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The only thing that I found limiting with tendenci, is the fact that it can be challenging to use for newbies.“

December 6, 2022

Jimmy M

Legal Counsel Food & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“Security is top notch, I am able to restrict some data and only give access to authorized people this helps guarantee our clients data protection according to set worldwide regulations and also protect our data from hackers.“

January 3, 2023

Nur Zuhaira A

Sales And Marketing AssociateTelecommunications, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The whole expense was prohibitive, especially for a small business, and customer assistance was unreliable.“

July 25, 2022

Kamau G

Marketing Co-ordinator Outreach Services Hospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I can easily create feedback surveys with Tendeci, I get feedback from my clinets on quality of service, their needs and how best we can improve or create products that fits clients needs, this way we are able to provide quality services to our esteemed clients.“

November 19, 2022

parvathy s

Budget Accountant Information Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“With each member having all details stored in the database they can easily book for an event.“

December 28, 2022

## Showing most helpful reviews

Showing 1-25 of 98 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Registered Nurse  
Used the software for: Less than 1 year

### "Tendenci Review"

September 23, 2026

5.0

My overall experience with Tendenci has been positive, It has a lot of useful tools, especially organized membership management.

Pros

What I liked most about Tendenci is the event and membership management. It is very user friendly and has been a great resource to use.

Cons

I have nothing negative to report regarding Tendenci. It is a resourceful platform with a multitude of useful tools.

Review Source

James A.  
Data analyst  
Used the software for: 3-5 years

### "Anything you need for a secure success ."it's your choice" "

July 19, 2022

5.0

Using Tendenci has been awesome ,since deployment it's simple to engage and make communication,I can send many emails to our members at once,and also we are able to customize with change of our business needs .

Pros

Tendenci is a very easy to use tool which have brought modalities and tremendous success mostly in the membership management the intuitive features also makes it easier to customize with our needs .

Cons

The general cost was very high expecially to our small company,but after deployment we have seen value for money.

Review Source

R

Reviewer  
Office + Membership Manager  
Used the software for: Less than 1 year

### "A Feature-Rich Platform for Membership Management"

January 4, 2023

5.0

Tendenci is an excellent website platform for non-profits that offers a plethora of features to help manage memberships, events, donations, and more. The user-friendly interface is easy to use and the customer support is great. The only downside is that it can be a bit pricey for some organizations.

Pros

Tendenci is a great website platform for non-profits because it is incredibly feature-rich. With Tendenci, organizations can easily manage memberships, events, donations, and more. The user-friendly interface makes it easy to set up and manage, and the comprehensive customer support is top-notch.

Cons

Although Tendenci is an excellent website platform, it can be a bit pricey for some organizations. The cost of the platform is dependent on the features included, and some organizations may find the cost to be prohibitive.

Review Source

R

Reviewer  
Systems & Operations Analyst

### "Don't use Tendenci"

May 17, 2017

1.0

We have been Tendenci customers for several years. The platform was always a struggle to use and customize, but in recent months, they have really reached a new low in terms of the service we're getting. Some time ago, Tendenci promised our nonprofit direct access to their database for third-party login validation for a portal we set up for our constituents. Then one day, without warning, our login integration stops working. It takes over a week to get any kind of explanation -- then they tell us they switched hosting providers. They tell us we can't access the database directly anymore, but if we set up a SQL Server database on our own, they can send nightly updates to our own hosted server. So we say "fine", and they send us the data, but the problem is, they don't set up scheduling correctly and our data never gets updated after that. We find this out not from them, but from users of our third-party application who can't log in weeks after resetting their passwords. Lots of back and forth ensues. We're passed around from one person to the next. Nobody at Tendenci can seem to figure out how to correctly set up nightly updates from one MSSQL Server database to another -- even the Director of Technology. They give us one excuse after another. When they can't make it work, they blame it on the permissions we provided them to our server, even though we demonstrate to them time and again that their permissions are sufficient. Months later -- even after contacting \[SENSITIVE CONTENT HIDDEN\], Tendenci's CEO -- the issue remains unresolved. \[SENSITIVE CONTENT HIDDEN\], for his part, seems to think that if he just sends us his professional bio and talks about some things he spent too much money on recently, we'll have sympathy for his poor beleaguered company and will tolerate these continuing issues. Now, to top it off, our website is completely offline for the fourth straight day, as the result of a Cyber Monday attack that is now well into Cyber Thursday. Tendenci proved unable to prevent this, but what's 1000x worse is that they're apparently 100% incapable of resolving it. This has been a huge embarrassment to our entire organization. Any nonprofit should have serious reservations about using Tendenci's services.

Review Source

R

Reviewer  
Relationship Officer, Business Banking  
Used the software for: 3-5 years

### "Efficient and reliable member management product"

July 8, 2022

5.0

My time using Tendenci has been more than outstanding. The quality of services and experience that this product has offered has beyond any reasonable doubt magnificent. It has given me the ultimate platform to manage all membership information, ensure success of various events.

Pros

It provides an easy to use platform where one can access all information about each and every member. The security features are very effective in keeping data safe and restricting access to only authorized personel. The event management function makes it possible to ensure events success and allows easy tracking of tickets by buyers and tracking of sales by the sales team, and also to manage events by controlling the number of speakers for the events. It gives a clear location of where events are to be held for convenient transportation. It is easy to create feedback survey forms to collect opinions and feedbacks. It allows easy update of website content to keel everyone updated.

Cons

All Tendenci features seems to function quite well for me and so far i have not encountered anything to complain about.

Review Source

R

Reviewer  
Legal Counsel  
Used the software for: 3-5 years

### "All in one cloud based solution, My 8 years experience "

January 11, 2023

4.0

Pros

1.Easy to use, very intuitive user interface you don’t really need training to figure it out. 2. It’s customizable, you can customize it to your needs and liking hence very good as it works per your needs, this increases productivity. 3. Security is top notch, I am able to restrict some data and only give access to authorized people this helps guarantee our clients data protection according to set worldwide regulations and also protect our data from hackers. 4. I can get feedback from the online survey thanks to Tendeci, every business requires the customer’s feedback to know areas of improvement and how your services and goods are fairing and when to improve and what needs to be introduced and at what time, every business needs Tendeci

Cons

I have been using Tendeci for 8years and trust me I don’t have a single complaint. Keep up the good job Tendeci

Review Source

Alesia L.  
Motion Graphic Designer  
Used the software for: 1-3 years

### "Membership Management Platform: Tendenci"

June 17, 2022

4.0

Editing website content via WYSIWYG editor which involves only drag and drop.

Pros

It integrates events which makes it easy to track tickets and invoices in one place. Content management on the web is another aspect that I give thumbs up too.

Cons

It was overwhelming to customize all features but with the help of vendor success team we were able to fasten the process.

Review Source

R

Reviewer  
Marketing Co-ordinator Outreach Services  
Used the software for: 3-5 years

### "Excellent Membership Management Tool"

November 25, 2022

5.0

Pros

1\. Ease of use- the UI is well organized and every feature is so uncomplicated making it very easy to navigate and use. 2. Customizable- its customizable and this helps the use customize it to fit the needs, by doing this am guranteed increased productivity as the software works for me, my needs. 3.I can easily create feedback surveys with Tendeci, I get feedback from my clinets on quality of service, their needs and how best we can improve or create products that fits clients needs, this way we are able to provide quality services to our esteemed clients. 4. Very secure platform, we can restrict data to only authorised personnel. 5. Free trial is super thoughful. 6. Excellent technical support, very knowlegeable and available for help

Cons

No dislikes. Lovely Software and I have no regrets ever since I started using Tendeci. I highly recommend

Review Source

R

Reviewer  
Assistant Dean  
Used the software for: 3-5 years

### "My 2 years Awesome Review with Tendeci, Tried it, liked it and Stayed."

September 22, 2022

5.0

Pros

Tendeci is very security focused and our organization feel safe when using the software. Our clients enjoys using Tendeci as they can email event enquiries, sign up for the events and even pay for them at a go on the same system, working has never been made this much easier until we tried Tendeci, it’s literally “all in one shop”. The support team are very knowledgeable and eager to help, I appreciate their efforts for always sorting us on any query’s without tiring. Event portal is something else I love, it’s easy to edit, add and this makes our work enjoyable

Cons

I have used many softwares but they can’t be compared to Tendeci. It’s the G.O.A.T. am glad I found it and I’m here to stay. I’m a happy user

Review Source

R

Reviewer  
Lead Software Engineer  
Used the software for: Less than 1 year

### "Tendenci: AMS Tool of 2022"

June 2, 2022

4.0

Enhances event creation and scheduling. Web development via website builder tools. Organic listings improve SEO.

Pros

Makes it easy to manage renewals and sign ups for members. Enhances management and organization of web contents without coding knowledge.

Cons

Our in-house support team helped us customize all tools, at the moment I have zero drawbacks.

Review Source

VR

Verified Reviewer  
Robotic Process Automation Engineer  
Used the software for: 1-3 years

### "Membership management like no other."

August 1, 2022

5.0

Tendenci has provides us with a great package of tools for member management, It makes management so easy. The constant updates make Tendenci unmatched as it gets better and better each time.

Pros

It's easy to manage website content even without HTML coding knowledge. It has a well established community forum. I've gotten insights and help from other users in the forum several times. Allows you to view in entirety all reports on memberships and events in just a few clicks.

Cons

For the year and a half I have used Tendenci, I haven't spotted any issue so far. I believe however that Tendenci forums will grow into a stronger community of users in the near future.

Review Source

VR

Verified Reviewer  
Fullstack application developer  
Used the software for: 1-3 years

### "A fantabulous solution for Non profitable institutions"

May 9, 2022

5.0

It has improved the website's aesthetics in every way. This has reduced the amount of time it takes to edit or update server data. We're big fans of tendenci. It's simple to use, and their support staff is always willing to assist. Tendenci, in my view, is first and foremost a security-focused firm and software solution. Because my product is open-source and community-driven, my clients are concerned about their online presence and the security of their data. Their beliefs are aligned with those of the open source community. Freedom is a good thing. They also have faith in the community's history and commitment to a high-quality product. Because the functionality are present, our clients haven't needed to fork the software for their own use.

Pros

The Tendenci team helped me design a fantastic website for one of my clients' businesses, which had both technical and aesthetic features. Having a professional but interesting website where clients can make event enquiries, sign up for events, and pay online all on the same platform has made my day-to-day operations much easier. Because we have new content, our ability to update our website frequently helps us rank higher in the search engines. This is a platform that we would suggest.

Cons

Their user interface could be improved a bit and makes it more user friendly.

Review Source

JC

Jude C.  
Senior Account Manager  
Used the software for: 1-3 years

### "''' A magnificent and efficiently working membership management tool.'''"

November 14, 2022

5.0

This platform is highly customizable to suit all your needs. It is has a simple interface that's easy to use.It is easy to manage funds and donations with Tendenci.

Pros

Tendenci is a wonderful platform with lots of security features that help contain sensitive data.With Tendenci it is superbly easy to handle administrative tasks. It is easy to communicate and associate with members and this help in completing tasks. I love the ease of automatic membership renewal on this platform.

Cons

Tendenci is a sublime platform and we've had a remarkable experience with it. This platform is just great.

Review Source

NC

Nick C.  
Information Technology Manager  
Used the software for: 3-5 years

### "It is pocket friendly and reliable."

October 28, 2022

5.0

Fundraising online and marketing has never been easier than now.

Pros

All features are great for holding events and fundraising process done online.It is cheap and time saving.

Cons

It holds a limited number of attendees in some occasion.

Review Source

LR

Leonard R.  
Senior Accountant  
Used the software for: 1-3 years

### "Super intuitive and comprehensive tool for all-round great experience."

November 17, 2022

5.0

Tendenci is a very powerful tool that has eliminated manual processes hence enhancing modernity and remarkable success in our firm by building a open source framework that allow complete freedom to employees.

Pros

It provides high level of security that ensure all the data is Safe. It well designed to meet customer needs, with a very straightforward and appealing dashboard that catches user eyes from a distance. Technical support team are who are always in the front line to provide assistance required to their customers are dealt with. They are always available available 24/7 to ensure the product is effective. It's been very simple for our members to renew their membership automatically hence minimizing paperwork within the firm.

Cons

Tendenci is 100% customizable and its integration life is tramedous. For the long period we have used it in our firm,8 have not experienced anything to dislike.

Review Source

MG

Maurice G.  
Software Engineer  
Used the software for: 3-5 years

### "'''Incredible performance with Tendeci. '''"

November 7, 2022

5.0

Incredibly managing several tasks with the help of Tendeci. Using this platform is quite a pleasure.

Pros

Several features make this platform the best. Some of these features include;~Tendeci is well designed for fully delivery of services to users. ~ Handling administration tasks is quite great with this platform. ~ There is fully security enhanced on every data. With this it becomes easier to manage every data. ~ Tendeci has a great flexibility. This makes usage of the tool quite easy and simple. Using this platform increases our experience on membership management.

Cons

Some limitations on the number of members joining. That is through the link invitation.

Review Source

R

Reviewer  
Webmaster  
Used the software for: 1-3 years

### "Tendenci ISCWSA Support"

June 21, 2021

5.0

Fantastic hands on support from the first meetings to ongoing development of our ISCWSA website.

Pros

Hands on real people support network of experts.

Cons

Complex data management and editing functionality for non experts

Review Source

R

Reviewer  
Sales And Marketing Associate  
Used the software for: Less than 1 year

### "Memebrship management is easy with Tendenci"

July 27, 2022

5.0

Pros

Competitors can't compete with Tendenci since it offers more features and utilises more recent technologies. Many enterprise-level solutions do not have the same packaged capabilities as other products. Maintaining proprietary software and adding extra modules and features is a common problem for many clients. Our clients' website requirements are satisfied, and they are safe using Tendenci.

Cons

The whole expense was prohibitive, especially for a small business, and customer assistance was unreliable. Even if it's not always flexible enough, the staff are ready and keen to make changes as necessary.

Review Source

Verified Reviewer  
Founder  
Used the software for: Less than 1 year

### "Simple application for Member Management"

March 29, 2022

5.0

Its a good experience with Tendenci so far, my organization was on break from subscription due to Covid but we will be back soon.

Pros

The simple UI experience with lots of features like account management and user management. You can send notifications using the panel itself to the members but only through the mail.

Cons

I would really like to see an international messaging service integrated in the panel. Pull is like ages-old method to get good reception from members.

Review Source

DG

David G.  
Finance Director  
Used the software for: 3-5 years

### "Fantabulous and awe-inspiring Membership and Associations Management tool."

December 5, 2022

5.0

It's best suited and reliable tool for donations and fund-raising.

Pros

Events can be organized,scheduled and managed more conveniently with Tendenci.The needs for Non-profit Organizations are well catered for when using Tendenci.Payments can be processed with this tool.Tendenci is a reliable tool for memberships renewal and management.

Cons

Every aspect and area of membership and association management is well covered with Tendenci thus nothing to dislike.

Review Source

priyanka J.  
Web designer  
Used the software for: 1-3 years

### "Ideal tool for events organising committee."

December 19, 2022

5.0

Ensure we are able to speak directly with our donors.Easy to setup.Online meeting is effective.Great for getting notifications of any upcoming events.

Pros

Very ideal with organising event for user are able to get notifications of any upcoming ones.Helps to get better communication directly with our donors.

Cons

It's a great tool with event organising teams.

Review Source

Eunice E.  
Senior Software Engineer  
Used the software for: 1-3 years

### "The Favourite and greatest of all time membership management software. "

June 30, 2022

5.0

It is a very reliable software as it easily makes data driven decisions for us and offers great customer service support.

Pros

It easily stores all our data. Offers quick applications process as the sign up forms are easily available. Has a very easy to use interface.

Cons

It works excellently for us to find dislikes.

Review Source

R

Reviewer  
Marketing Manager  
Used the software for: 3-5 years

### "Event Portal"

June 21, 2021

5.0

We love tendenci. It's easy to use and their support team is always helpful.

Pros

We love the event portal. We do so many events and the event portal is easy to add, edit, etc. Super user friendly and you can even have private events with a shareable link if you don't want to have a public events. Super helpful for us.

Cons

I wish there was an integration to an email service provider where we can push over events to.

Review Source

KW

Kelsey W.  
Accountant  
Used the software for: 1-3 years

### "Astounding and powerful tool for membership management."

July 28, 2022

5.0

With Tendenci managing membership is simple.It's simple to schedule,conduct and manage events with Tendenci.

Pros

Tendenci is reliable tool for membership renewal.It's an effective tool for fund-raising and donations management.It's simple to process payments quickly with Tendenci.I like how Tendenci is best suited to cater Non-profit organizations needs.

Cons

Every feature of Tendenci delight's me and I have absolutely nothing to dislike.

Review Source

R

Reviewer  
Human Resources Executive  
Used the software for: Less than 1 year

### "Online membership and event management"

July 13, 2022

5.0

Pros

This system allows me to keep accurate and up-to-date details on all of the company membership. My team and I have been able to design and develop initiatives with a high potential for revenue generation because of the tools that have been installed. Because of this technology, we no longer experience data management issues.

Cons

A platform where customers can ask questions, register for seminars, and make payments in one convenient location has simplified my business operations tremendously. To improve our search engine rankings, we continuously update the information online.

Review Source

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