# Tendenci Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tendenci the right Membership Management solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/44378/Tendenci/reviews

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Tendenci

4.8 (97)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tendenci

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Jimmy M

Legal Counsel Food & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“I can get feedback from the online survey thanks to Tendeci, every business requires the customer’s feedback to know areas of improvement and how your services and goods are fairing and when to improve and what needs to be introduced and at what time, every business needs Tendeci“

January 3, 2023

OI

Ogarekpe I

Applications engineer Financial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The only thing that I found limiting with tendenci, is the fact that it can be challenging to use for newbies.“

December 6, 2022

Jimmy M

Legal Counsel Food & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“Security is top notch, I am able to restrict some data and only give access to authorized people this helps guarantee our clients data protection according to set worldwide regulations and also protect our data from hackers.“

January 3, 2023

Nur Zuhaira A

Sales And Marketing AssociateTelecommunications, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The whole expense was prohibitive, especially for a small business, and customer assistance was unreliable.“

July 25, 2022

Kamau G

Marketing Co-ordinator Outreach Services Hospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I can easily create feedback surveys with Tendeci, I get feedback from my clinets on quality of service, their needs and how best we can improve or create products that fits clients needs, this way we are able to provide quality services to our esteemed clients.“

November 19, 2022

Prasanth A

Fullstack application developerBanking, 10,001+ employeesUsed the software for: 1-2 years.

“Having a professional but interesting website where clients can make event enquiries, sign up for events, and pay online all on the same platform has made my day-to-day operations much easier. Because we have new content, our ability to update our website frequently helps us rank higher in the search engines.“

April 30, 2022

## Showing most helpful reviews

Showing 1-25 of 97 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

James A.  
Data analyst  
Computer Software  
Used the software for: 2+ years

### "Anything you need for a secure success ."it's your choice" "

July 18, 2022

5.0

Using Tendenci has been awesome ,since deployment it's simple to engage and make communication,I can send many emails to our members at once,and also we are able to customize with change of our business needs .

Pros

Tendenci is a very easy to use tool which have brought modalities and tremendous success mostly in the membership management the intuitive features also makes it easier to customize with our needs .

Cons

The general cost was very high expecially to our small company,but after deployment we have seen value for money.

Alternatives considered

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)

Reason for choosing Tendenci

The single most reason was the security features which are very effective in keeping the data safe also the ability to create the feedback forms where Clients are able to raise their conserns.

Review Source

SA

Sophie A.  
Office + Membership Manager  
Motion Pictures and Film  
Used the software for: 6-12 months

### "A Feature-Rich Platform for Membership Management"

December 31, 2022

5.0

Tendenci is an excellent website platform for non-profits that offers a plethora of features to help manage memberships, events, donations, and more. The user-friendly interface is easy to use and the customer support is great. The only downside is that it can be a bit pricey for some organizations.

Pros

Tendenci is a great website platform for non-profits because it is incredibly feature-rich. With Tendenci, organizations can easily manage memberships, events, donations, and more. The user-friendly interface makes it easy to set up and manage, and the comprehensive customer support is top-notch.

Cons

Although Tendenci is an excellent website platform, it can be a bit pricey for some organizations. The cost of the platform is dependent on the features included, and some organizations may find the cost to be prohibitive.

Switched from

[Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Tendenci is a great website platform for non-profits because it offers many features that its competitors lack. For example, Tendenci includes a built-in CRM system, allowing organizations to easily manage and track relationships with members and donors. Additionally, Tendenci comes with a wide variety of integrations, allowing organizations to easily connect their website with other platforms. Overall, Tendenci is an excellent website platform that offers an array of features and integrations that make it stand out from its competitors.

Review Source

Response from Tendenci - The Open Source AMS

September 20, 2023

Thank you for your support. Our vision has remained unchanged for the past 25 years: to organize and connect people worldwide and do good. Tendenci stands out as the most cost-effective AMS software when compared to all others. Our commitment remains steadfast in supporting associations globally. Here's a quote from our founder, Ed Schipul: "For any organization – whether a nonprofit or a business – it is essential to rise above the noise and focus on community building rather than selling." - Ed Schipul

MS

Matthew S.  
Systems & Operations Analyst  
  
Used the software for:

### "Don't use Tendenci"

December 4, 2014

1.0

We have been Tendenci customers for several years. The platform was always a struggle to use and customize, but in recent months, they have really reached a new low in terms of the service we're getting. Some time ago, Tendenci promised our nonprofit direct access to their database for third-party login validation for a portal we set up for our constituents. Then one day, without warning, our login integration stops working. It takes over a week to get any kind of explanation -- then they tell us they switched hosting providers. They tell us we can't access the database directly anymore, but if we set up a SQL Server database on our own, they can send nightly updates to our own hosted server. So we say "fine", and they send us the data, but the problem is, they don't set up scheduling correctly and our data never gets updated after that. We find this out not from them, but from users of our third-party application who can't log in weeks after resetting their passwords. Lots of back and forth ensues. We're passed around from one person to the next. Nobody at Tendenci can seem to figure out how to correctly set up nightly updates from one MSSQL Server database to another -- even the Director of Technology. They give us one excuse after another. When they can't make it work, they blame it on the permissions we provided them to our server, even though we demonstrate to them time and again that their permissions are sufficient. Months later -- even after contacting \[SENSITIVE CONTENT HIDDEN\], Tendenci's CEO -- the issue remains unresolved. \[SENSITIVE CONTENT HIDDEN\], for his part, seems to think that if he just sends us his professional bio and talks about some things he spent too much money on recently, we'll have sympathy for his poor beleaguered company and will tolerate these continuing issues. Now, to top it off, our website is completely offline for the fourth straight day, as the result of a Cyber Monday attack that is now well into Cyber Thursday. Tendenci proved unable to prevent this, but what's 1000x worse is that they're apparently 100% incapable of resolving it. This has been a huge embarrassment to our entire organization. Any nonprofit should have serious reservations about using Tendenci's services.

Review Source

Response from Tendenci - The Open Source AMS

July 27, 2017

Matthew - We've spoken in the past, and as the leader of the Tendenci community, ultimately the responsibility falls on me. I accept that. Yet hopefully you saw the disclosure by the former Director of the FBI which just came out 3 years later! https://www.eschipul.com/2017/06/the-fbi-confirms-ngos-and-associations-are-targets-of-russian-hackers/ Yes, I should have shut down our Windows version entirely before then given we switched to Linux in 2009. But who knew there were undisclosed exploits in Windows Servers being used by two of the world's super powers and not disclosed to Microsoft!? On a personal level, I know you took the heat internally as an IT analyst during the six day outage back in 2014. I acknowledge and regret it happened. Yet I do not, as hard as this is to say, I do not regret taking any site offline if I am not 100% sure it is secure. Working in SF and loving California, I appreciate the work that Build It Green does. I wish you the best.

Maxwell T.  
Relationship Officer, Business Banking  
Banking  
Used the software for: 2+ years

### "Efficient and reliable member management product"

July 1, 2022

5.0

My time using Tendenci has been more than outstanding. The quality of services and experience that this product has offered has beyond any reasonable doubt magnificent. It has given me the ultimate platform to manage all membership information, ensure success of various events.

Pros

It provides an easy to use platform where one can access all information about each and every member. The security features are very effective in keeping data safe and restricting access to only authorized personel. The event management function makes it possible to ensure events success and allows easy tracking of tickets by buyers and tracking of sales by the sales team, and also to manage events by controlling the number of speakers for the events. It gives a clear location of where events are to be held for convenient transportation. It is easy to create feedback survey forms to collect opinions and feedbacks. It allows easy update of website content to keel everyone updated.

Cons

All Tendenci features seems to function quite well for me and so far i have not encountered anything to complain about.

Review Source

Jimmy M.  
Legal Counsel  
Food & Beverages  
Used the software for: 2+ years

### "All in one cloud based solution, My 8 years experience "

January 3, 2023

4.0

Pros

1.Easy to use, very intuitive user interface you don’t really need training to figure it out. 2. It’s customizable, you can customize it to your needs and liking hence very good as it works per your needs, this increases productivity. 3. Security is top notch, I am able to restrict some data and only give access to authorized people this helps guarantee our clients data protection according to set worldwide regulations and also protect our data from hackers. 4. I can get feedback from the online survey thanks to Tendeci, every business requires the customer’s feedback to know areas of improvement and how your services and goods are fairing and when to improve and what needs to be introduced and at what time, every business needs Tendeci

Cons

I have been using Tendeci for 8years and trust me I don’t have a single complaint. Keep up the good job Tendeci

Review Source

Response from Tendenci - The Open Source AMS

September 20, 2023

We appreciate your 8-year loyalty and are thrilled to hear you have no complaints about Tendeci. We're committed to maintaining our user-friendly, customizable, and secure platform to serve you even better in the future. Thank you for your continued trust!

Alesia L.  
Motion Graphic Designer  
Government Administration  
Used the software for: 1-2 years

### "Membership Management Platform: Tendenci"

June 9, 2022

4.0

Editing website content via WYSIWYG editor which involves only drag and drop.

Pros

It integrates events which makes it easy to track tickets and invoices in one place. Content management on the web is another aspect that I give thumbs up too.

Cons

It was overwhelming to customize all features but with the help of vendor success team we were able to fasten the process.

Review Source

Response from Tendenci - The Open Source AMS

June 27, 2022

Hey Alesia! Thank you for your support. Our mission is to Connect and Organize the Worlds People. Do good.

Kamau G.  
Marketing Co-ordinator Outreach Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent Membership Management Tool"

November 19, 2022

5.0

Pros

1\. Ease of use- the UI is well organized and every feature is so uncomplicated making it very easy to navigate and use. 2. Customizable- its customizable and this helps the use customize it to fit the needs, by doing this am guranteed increased productivity as the software works for me, my needs. 3.I can easily create feedback surveys with Tendeci, I get feedback from my clinets on quality of service, their needs and how best we can improve or create products that fits clients needs, this way we are able to provide quality services to our esteemed clients. 4. Very secure platform, we can restrict data to only authorised personnel. 5. Free trial is super thoughful. 6. Excellent technical support, very knowlegeable and available for help

Cons

No dislikes. Lovely Software and I have no regrets ever since I started using Tendeci. I highly recommend

Review Source

Maureen K.  
Assistant Dean  
Higher Education  
Used the software for: 2+ years

### "My 2 years Awesome Review with Tendeci, Tried it, liked it and Stayed."

September 21, 2022

5.0

Pros

Tendeci is very security focused and our organization feel safe when using the software. Our clients enjoys using Tendeci as they can email event enquiries, sign up for the events and even pay for them at a go on the same system, working has never been made this much easier until we tried Tendeci, it’s literally “all in one shop”. The support team are very knowledgeable and eager to help, I appreciate their efforts for always sorting us on any query’s without tiring. Event portal is something else I love, it’s easy to edit, add and this makes our work enjoyable

Cons

I have used many softwares but they can’t be compared to Tendeci. It’s the G.O.A.T. am glad I found it and I’m here to stay. I’m a happy user

Review Source

Response from Tendenci - The Open Source AMS

November 3, 2022

Thank You for your support, Maureen. Our vision remains the same over the past 25 years - To Organize and Connect the Worlds People. Do Good. Please run your website URL at https://builtwith.com

Ronnie B.  
Lead Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Tendenci: AMS Tool of 2022"

June 1, 2022

4.0

Enhances event creation and scheduling. Web development via website builder tools. Organic listings improve SEO.

Pros

Makes it easy to manage renewals and sign ups for members. Enhances management and organization of web contents without coding knowledge.

Cons

Our in-house support team helped us customize all tools, at the moment I have zero drawbacks.

Review Source

Response from Tendenci - The Open Source AMS

June 13, 2022

Thank you for your support. Tendenci AMS software is a gift to the world.

anuradha T.  
Information Technology Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Best so far with effectiveness to manage members data "

November 25, 2022

5.0

Easy to fill the budget for easier access of funds.Able to use portal to fill their information as a member.Simplicity and stability to use.

Pros

Keep safe all our members data which is in the cloud.Portal is a timesaver which ensure members are able to request fund directly.Add different payment to effectively pay faster

Cons

It's a great software although at first requires training to use.Expense tracking at it best

Review Source

VR

Verified Reviewer  
Robotic Process Automation Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Membership management like no other."

July 30, 2022

5.0

Tendenci has provides us with a great package of tools for member management, It makes management so easy. The constant updates make Tendenci unmatched as it gets better and better each time.

Pros

It's easy to manage website content even without HTML coding knowledge. It has a well established community forum. I've gotten insights and help from other users in the forum several times. Allows you to view in entirety all reports on memberships and events in just a few clicks.

Cons

For the year and a half I have used Tendenci, I haven't spotted any issue so far. I believe however that Tendenci forums will grow into a stronger community of users in the near future.

Review Source

Response from Tendenci - The Open Source AMS

November 3, 2022

Thank You for your support. Our vision remains the same over the past 25 years - To Organize and Connect the Worlds People. Do Good. Please run your website URL at https://builtwith.com

VR

Verified Reviewer  
Fullstack application developer  
Banking  
Used the software for: 1-2 years

### "A fantabulous solution for Non profitable institutions"

April 30, 2022

5.0

It has improved the website's aesthetics in every way. This has reduced the amount of time it takes to edit or update server data. We're big fans of tendenci. It's simple to use, and their support staff is always willing to assist. Tendenci, in my view, is first and foremost a security-focused firm and software solution. Because my product is open-source and community-driven, my clients are concerned about their online presence and the security of their data. Their beliefs are aligned with those of the open source community. Freedom is a good thing. They also have faith in the community's history and commitment to a high-quality product. Because the functionality are present, our clients haven't needed to fork the software for their own use.

Pros

The Tendenci team helped me design a fantastic website for one of my clients' businesses, which had both technical and aesthetic features. Having a professional but interesting website where clients can make event enquiries, sign up for events, and pay online all on the same platform has made my day-to-day operations much easier. Because we have new content, our ability to update our website frequently helps us rank higher in the search engines. This is a platform that we would suggest.

Cons

Their user interface could be improved a bit and makes it more user friendly.

Review Source

JC

Jude C.  
Senior Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "''' A magnificent and efficiently working membership management tool.'''"

November 11, 2022

5.0

This platform is highly customizable to suit all your needs. It is has a simple interface that's easy to use.It is easy to manage funds and donations with Tendenci.

Pros

Tendenci is a wonderful platform with lots of security features that help contain sensitive data.With Tendenci it is superbly easy to handle administrative tasks. It is easy to communicate and associate with members and this help in completing tasks. I love the ease of automatic membership renewal on this platform.

Cons

Tendenci is a sublime platform and we've had a remarkable experience with it. This platform is just great.

Review Source

Francis N.  
Managing Director  
Human Resources  
Used the software for: 2+ years

### "All In One Software, Tendeci"

August 18, 2022

4.0

Pros

Customer support is first class. Well suited for non-profit organizations especially for fund raising process. Processing payments is accurate and easy. The interface is clean and easy for all users

Cons

I have no negative thing noted in the past 2 years of using Tendeci. It delivers

Review Source

Response from Tendenci - The Open Source AMS

September 8, 2022

Thank You for your Support! Our mission is to Organize the Worlds People. Do Good.

Rono K.  
System Engineer  
Financial Services  
Used the software for: 2+ years

### "A Solid-platform, Sophisticated and Great-functionality Membership and Event Management Tool "

December 28, 2022

5.0

Data management and communication between client and diners is achieved through Tendenci.

Pros

It controls online marketing and advertisement.It allow membership to communicate and conduct transaction with website visitors

Cons

I found nothing to complain since it has worked in an excellent manner by meeting what I require for it.

Review Source

KG

Koen G.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Intuitive membership and events management solution."

October 17, 2022

5.0

Tendenci is very stable tool when it's comes to membership information management. Creation and scheduling of events work very well with this application. It's aslo simple to implement and it requires very minimal training in order to use this application.

Pros

It's an excellent and reliable tool for member management . Very useful when it comes to donation management and fundraising needs. Excellent technical support and we love the constant updates they are making to Tendenci to make it more effective.

Cons

With Tendenci we have not experienced any major problems when using this application. It's has been a super reliable tool.

Review Source

Response from Tendenci - The Open Source AMS

November 3, 2022

Thank You for your support. Our vision remains the same over the past 25 years - To Organize and Connect the Worlds People. Do Good. Please run your website URL at https://builtwith.com

JB

Jonti B.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "More features and security than most enterprise software"

April 19, 2017

5.0

My experience with Tendenci is that they are very security focused first as a company and as a software product. Being an open-source, community driven software, my clients are concerned with their presence on the web and protection of their resources. Being part of an open source community aligns with their values. Freedom is good. But they also trust in the history and focus of a community dedicated to a strong product. We host with Tendenci for security and features. Like other open source solutions, we like knowing that we CAN host ourselves if that is a better option. Our clients haven't needed to fork the software for their own use, because the features are there. Tendenci has greater functionality and newer technology that the competition. Many enterprise level solutions aren't available with the same bundled (it's in there) functionality. We too often see clients get beat up with maintenance of installing additional modules, features and making sure they are secure with proprietary software. WIth Tendenci, our client websites needs are met and safe. Disclosure: years ago I worked at Tendenci. I still recommend it to my clients if it is the right fit for their goals and we use it to power our own website.

Pros

The rich set of features and modules built into the software. From calendars, to galleries all the way to News publishing and newsletters. It helps build an organization right out of the box.

Cons

It could use a few more integrations with other software, but we have overcome some of that with IFTT technology.

Review Source

Response from Tendenci - The Open Source AMS

July 31, 2017

Thank you Jonti for continuing to be a part of the Tendenci community. We look forward to many more years of shared client successes with your firm!

SO

Sarah O.  
ICT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Masterful,astounding and solid platform for Membership Management."

October 31, 2022

5.0

Pros

With Tendenci,Fundraising and donations management process can be done easily and effectively.Tendenci makes it simple to organize,schedule and manage events effectively.It's simple to process payments with Tendenci.It's simple to renew and manage membership using this tool.

Cons

Tendenci is a real-deal solution for membership and association management and I find nothing to complain so far.

Review Source

Response from Tendenci - The Open Source AMS

November 3, 2022

Thank You for your support. Our vision remains the same over the past 25 years - To Organize and Connect the Worlds People. Do Good. Please run your website URL at https://builtwith.com

Margaret W.  
Project manager  
Telecommunications  
Used the software for: 1-2 years

### "Ambroisal ,imperial And Premium Association Management Software. "

July 2, 2022

5.0

It has made communication between members so easy as we can send communication emails to all our members as the software well integrates with email.

Pros

Makes payment of membership fees so easy and this really helps us to maintain and keep track of expenses. Simply makes data driven decisions. Easily manages member profiles

Cons

It is an awesome tool and I have no drawbacks about how it works.

Review Source

WZ

Wenqiu Z.  
Sr. Software Engineer  
Internet  
Used the software for: 1-2 years

### "Event and Content Management System"

June 3, 2022

5.0

Web development through free customizable CSS templates. Content management on websites.

Pros

Tendenci enables me to create, promote and manage events with zero additional charges. I like that this tool offers capabilities that help manage content on websites without utilizing HTML.

Cons

For the entire duration that I have been using Tendenci, I have never encountered issues.

Review Source

Response from Tendenci - The Open Source AMS

June 13, 2022

We sure love the WYSIWYG too! Thank you for your support.

George K.  
HR Executive  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "" Tendenci Incredibility " "

May 8, 2022

5.0

Tendenci Tools are for membership Management. It supports categorising and maintaining items for sale on your site. Besides, it enables one to post, register and pay for Events amongst more it does.

Pros

Ease usability on online membership registration and directory. Flexibility to all devices. It has pleasant interface.

Cons

My organisation and has never experienced difficulties while using Tendenci Product.

Review Source

Response from Tendenci - The Open Source AMS

May 17, 2022

Thank You for your support!

Ryan M.  
Business Technology specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "The Emperor, Kingly And Impressive tool For Association management. "

July 2, 2022

5.0

It is the best as it makes it so quick for us to register new members with the quickest application as it makes signup forms available.

Pros

It sends membership renewal reminders on time to all our members. It makes it so easy to introduce our association to new members. It responsibly manages all our member's profiles.

Cons

I don't have any aspect to dislike about the software.

Review Source

Pedro G.  
Project Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Perfect and outstanding membership management software."

June 29, 2022

5.0

Tendenci meets Non-Profits and associations organizations requirements. It's very convenient with membership management.

Pros

I like how I can register and manage events efficiently with Tendenci.It's a reliable tool for fund-raising and managing donations that is very helpful.It's simple to register and manage members with this tool.

Cons

It's a simple and easy to customize tool and therefore I lack anything unpleasant to highlight.

Review Source

Surya P.  
Director & CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Best in class AMS!"

April 5, 2022

5.0

It's better then WordPress for non profit organizations and associations. It's easy to use and their support team is always helpful.

Pros

The Tendenci team assisted me in creating a great website for one of my client's businesses, including technical and esthetic elements. Having a professional yet interesting website where clients can make event inquiries, sign up for events, and pay online all on the same platform has simplified my daily operations.

Cons

That would be fantastic if Tendenci could handle my bookkeeping and billing.

Review Source

Response from Tendenci - The Open Source AMS

May 2, 2022

THANK YOU! Tendenci is completely 100% customizable any integrations you wish to add? Call us at 281-497-6567

MM

Melinda M.  
Communication Manager  
  
Used the software for: 2+ years

### "Worked with them to design and build new site and used it daily. Fantastic customer support!"

April 30, 2017

5.0

Pros

Functionality ... can do most anything our business needed for less money than similar competitors out there. And the customer support is second to none.

Cons

The software is not intuitive. It isn't always easy to fix issues myself and I often have to email the team. Luckily, the team is incredibly responsive. I started the job with no knowledge of any kind of software and now have a pretty good understanding of formatting etc.

Review Source

Response from Tendenci - The Open Source AMS

August 15, 2017

Thank you Melinda! It has been rewarding to work with you and your team over the years. AA Singapore is definitely a 'heavy-hitter' when it comes to product utilization. Happy to know we are able to meet the needs of your organization. Thanks for being part of the global Tendenci community!

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