# DaySmart Appointments Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DaySmart Appointments Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/44428/DaySmart-Appointments

---

# 

 DaySmart Appointments Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DaySmart Appointments

## What is DaySmart Appointments?

DaySmart Appointments is a powerful appointment scheduling solution designed to be highly customizable, ensuring a perfect fit for your business while easily adapting to various industries. Our user-friendly solution provides you with full visibility into your schedule, offering convenient 24/7 online booking and extensive API integrations to help drive your business growth. Other key features include email and SMS reminder notifications to minimize no-shows, real-time data for optimizing appointment workflows, integrated payment processing, and advanced data security measures to safeguard your business and customer information. Request a demo today and experience how effortless managing appointments for your business can be.

## What is DaySmart Appointments used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 194 user reviews

Reviews sentiment

Positive

79%

Neutral

10%

Negative

11%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DaySmart Appointments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.daysmart.com&name=DaySmart Appointments)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DaySmart Appointments

4.1 (194)

VS.

[4.8 (1,130)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (192)

Ease Of Use

4.8 (1,130)

Value For Money

4.1 (162)

Value For Money

4.6 (1,026)

Customer Service

4.2 (174)

Customer Service

4.7 (992)

## DaySmart Appointments alternatives

[4.7 (3,623)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (257)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/44428/DaySmart-Appointments/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.4 (38)

76.32% of 38 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Appointment Management

4.4 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

4.3 (32)

62.50% of 32 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

4.2 (31)

74.19% of 31 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Mobile Access

3.9 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customer Database

4.3 (15)

33.33% of 15 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

DaySmart Appointments 84 features

Manage and track employee attendance

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Stored list of contacts and groups

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatic reply functionality for incoming messages

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Track cancellations of policies, accounts, orders, appointments, etc.

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

A way to visually represent data where different categories of items are marked with different colors

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Track and monitor patient no-show rates

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track and organize physician schedules and pertinent information

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Managing and trading shift details between employees

Send messages via SMS

Reminders sent via SMS/text message

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

Track the amount of time spent on a job or task

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.0 (188)

4.0

Based on 188 reviews

## Pricing

Value for money

4.1 (162)

Free Trial

[View pricing plan details](https://www.capterra.com/p/44428/DaySmart-Appointments/pricing/)

Gold

$99.00

Flat Rate,Per Month

It includes:

-   Analytics Report
-   Custom Fields
-   Dedicated Account Manager
-   Dedicated Links
-   Expanded Number of User Profiles
-   Extra Appointment Fields
-   High-Capacity Appointment Value
-   IP Address Restrictions
-   Location Attributes
-   Location Look-up
-   Multiple Administrative Access Levels
-   Multiple Appointments Per Time Slot
-   Multiple Resources Per Appointment
-   Payment Processing
-   P. O Number on Appointment Grid
-   Room Sharing Between Staff Members
-   Schedule Templates
-   Sub-Services

Platinum

$149.00

Flat Rate,Per Month

It includes:

-   Analytics Report
-   Custom Fields
-   Dedicated Account Manager
-   Dedicated Links
-   Expanded Number of User Profiles
-   Extra Appointment Fields
-   High Capacity Appointment Value
-   IP Address Restrictions
-   Location Attributes
-   Location Look-up
-   Multiple Administrative Access Levels
-   Multiple Appointments Per Time Slot
-   Multiple Resources Per Appointment
-   Payment Processing
-   P. O Number on Appointment Grid
-   Room Sharing Between Staff Members
-   Schedule Templates
-   Sub-Services

Value for money

4.1 (162)

4.1

Based on 162 reviews

## Integrations

[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

iContact](https://www.capterra.com/p/221118/iContact/)[

LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/)[

Hatch](https://www.capterra.com/p/174914/Hatch/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (174)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (174)

4.2

Based on 174 reviews

## User reviews

Overall rating

4.1

Based on 194 reviews

Filter by rating

5(96)

4(58)

3(19)

2(7)

1(14)

Mentioned topic

Sorted by most recent

KH

Kirstin H.

Assistant and receptionist

Veterinary

### "Appointment "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Over all my experience has been positive. I have used other programs before in the past and I have been ok here

Pros

Very streamline and its easy to see who has made appointments and add details that will be visible to all staff.

Cons

I dont like how when I go to a different screen after looking at the schedule and hit back space im not left on the same date i just left.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dr. Ken B.

owner

Alternative Medicine

### "DaySmart Appointments unethical practices"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 23, 2026

Frustrating that they are unwilling to refund being double charged for 2 account. It's another example of corporations and unethical practices

Pros

I had an account with them for 12 years. Difficult set up but when functioning OK. I used them because MYReceptionist aka Always Answer, used there software to take appointments.

Cons

Reports lacking easy import to Excel, etc., had to do a lot of workarounds. Very bad mobile interface for patient online booking. Did not have resizable web page, which was crazy. Finally switched to DaySmart Spa as they have a much better interface for mobile appointments, but it took them 6 months to work out technical issues, add something basic like a cancel or schedule option. But just when this system is finally working fine, I found they had been still charging for the Daysmart Appointments for 10 months, $1200, which they refused to refund saying I never cancelled, which if your switching service within DaySmart should be standard or at least notified to cancel it. Also the reports are very awkward in DaySmart Spa as well, having to do work arounds to get vital information. 12 years of loyalty means nothing to them.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reasons for choosing DaySmart Appointments

pricing was more reasonable and was sufficient

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Stan M.

Physician

Medical Practice

### "Poor customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 17, 2025

Poor. Clunky, difficult to make anything other than a standard appointment. Want something different than their template? You are out of luck. Want to cancel? You are out of luck

Pros

It worked...most of the time. It didn't work well, and it was difficult to get the value for the money spent.

Cons

Clunky, it only fits a particular type of office. I am a solo practitioner, and they more than doubled the rate....with no additional value. I tried to cancel 6 months ago, but they seem unable to respond.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michelle B.

Owner and attorney

Law Practice

### "I Love This App for Solo Practitioner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 24, 2025

They are reliable, and provide a good service that I need for my business. As a solo attorney I need to have an easy system to do things and they help.

Pros

I have used this for years and it is invaluable. My answering service and I can all coordinate and access the format from different locations. They also have an app so I can get my data anywhere. It is vital for my business.

Cons

There is nothing I don't like. Everything is positive. I have lost contact a couple times but that was years ago.

Alternatives considered

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reasons for choosing DaySmart Appointments

It has more features that I needed for my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2025

Hi Michelle, thank you so much for your kind review! We're happy to hear DaySmart Appointments has been a reliable and essential part of your business over the years. We appreciate your continued trust and look forward to a continued partnership! If you'd be interested in sharing more, feel free to reply to my email. Thanks again! :)

LP

LAUREN P.

OFFICE ADMIN

Accounting

### "OFFICE ADMIN WHO MANAGES 6 CALENDARS GIVES DAYSMART 5 STARS"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2025

CUSTOMER SERVICE IS PROMPT. I AM OVERALL SATISFIED AT THIS TIME. DAYSMART IS VERY RECEPTIVE TO FEEDBACK

Pros

2 WAY SMS CONFIRMATIONS THAT AUTOMATICALLY UPDATE THE CALENDARS STATUS ONCE THE CLIENT HAS CONFIRMED VIA SMS

Cons

THEYRE POP OUT WINDOW BUT THAT IS GOING AWAY SOON. YOU DONT HAVE THE ABILITY TO EDIT YOUR OWN SMS MESSAGES - THEY HAVE TO DO IT FOR YOU

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2025

Hi Lauren, thank you so much for your review. We're happy to hear we've been meeting your needs and are excited for you to experience the new interface without the popup window soon! :)

EB

Evelyne B.

Infirmière en soins podologiques

Medical Practice

### "Excellent produit, excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2025

Je suis toujours étonnée de la rapidité du service à la clientèle pour régler les problèmes et très courtois

Pros

Fonctionne très bien, beaucoup d’options. Assez simple à comprendre. Peut être utilisé pour une entreprise mobile

Cons

Seulement en anglais. J’aimerais que le prix soit plus en fonction de l’usage nécessaire à mon entreprise

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2025

We're happy to hear both our product and customer service team is serving your business's needs. Thank you, Evelyne, for your review!

JZ

Jan Z.

President

Airlines/Aviation

### "DaySmart Appointments is my secret weapon for staying organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2025

LOVE it. Daysmart does exactly what I need at a nice price point. I have used their customer service quite a nit and they are wonderful.

Pros

Ease of set up and use. Very user-friendly at a nice price point The customer service is outstanding!

Cons

I really cannot think of any single thing I do not like. Maybe the reports can be streamlined a bit better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2025

Thank you for the great feedback, Jan! We love hearing we're working for you!

JD

Jim D.

Ergonomist

Health, Wellness and Fitness

### "Reliable and flexible"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2025

We have been using it for almost 10 years now with very few issues. Recently when I needed customer service it was top notch.

Pros

Very reliable and easy to program to fit the needs of my business as we navigate through the Covid crisis and changes to how we work.

Cons

Had some minor malfunctions when switching between browsers. Prior to the change in ownership, customer service was not optimal.

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reasons for choosing DaySmart Appointments

Had the functionality we needed as a multi location provider

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2025

Thank you for spending almost 10 years with us, Jim! We appreciate your review and are glad DaySmart has continued to meet your multi-location needs. Providing great customer service is a top priority, so if you ever have suggestions or need support, please don't hesitate to reach out!

JG

Jasmine G.

Language Services Manager

Hospital & Health Care

### "Language Services Manger"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

More than satisfied. Every time I would bring the concern or question, we would be served in timely manner.

Pros

Easy access to the app. We have our interpreters using it on their phones. They also like the fact user name and password can be saved and they don't have to type every time they need to use the app.

Cons

Few times the system was very slow. In our case that is downer because or customers call us and they complain, but Day Smart fixed the problem right away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2025

Thank you for your review, Jasmine! We're happy to hear the app is helpful for your team. We'll keep working to maintain that great experience for you.

LF

Lauren F.

Tutor

E-Learning

### "Well organized, easily accessible site"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 19, 2024

I felt DaySmart helped me to organize my clients and schedule. I would have liked to receive notifications and confirm/accept/deny appointments.

Pros

I felt DaySmart was well organized. I was able to manage clients and view my availability easily.

Cons

I had minor difficulty navigating the site by a monthly view, rather than daily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/44428/DaySmart-Appointments/reviews/)

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