# Epay Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Epay Manager Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/44671/Epay-Manager

---

# 

 Epay Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Epay Manager

## What is Epay Manager?

Epay Manager Powered by OTR Solutions is a web-based back-office automation and carrier payments and billing platform designed for the transportation industry. Epay helps freight brokers reduce costs and increase efficiencies of their back-office operations while providing a new level of transparency to carrier, factor, and shipper partners in a real-time invoice management portal. Epay Manager was founded in 2003 and acquired by OTR Solutions in 2024. Epay’s Audit Proof Invoicing system autogenerates the carrier invoice using the broker’s TMS data as the source of truth. Documents and agreement to the payment amount are solicited from the carrier or factor. Brokers are notified when the invoice is agreed to with the required delivery documents. If there is a dispute, the carrier or factor enters a request change and the broker is notified. Any rate changes to the AP record can be automatically applied to the corresponding AR record, for error-free billing with your shipper.

## What is Epay Manager used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Billing and Invoicing / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Epay Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.epaymanager.com&name=Epay Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Epay Manager

4.7 (14)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (14)

Ease Of Use

4.6 (26,374)

Value For Money

4.7 (12)

Value For Money

4.4 (20,230)

Customer Service

4.7 (14)

Customer Service

4.6 (20,485)

## Epay Manager alternatives

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,396)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[4.3 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting price

$38.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/)

Highest Rated

[Abby](https://www.capterra.com/p/268623/Abby/)

[4.7 (604)](https://www.capterra.com/p/268623/Abby/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268623/Abby/)

[View all alternatives](https://www.capterra.com/p/44671/Epay-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

5.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Invoice Creation

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Invoice Processing

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Invoice History

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Online Invoicing

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Accounting Integration

4.8 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Epay Manager 20 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Gateway through which end users can view past bills and pay current invoices

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Invoices that can be tailored according to company's branding, payment terms and personalized information

Store, manage, and track all electronic documents in a centralized location

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Creation, processing, verification, and execution of invoices till the payment is made

Create, send, and view electronic invoices

Accept, record, and reconcile financial transactions

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.6 (14)

4.6

Based on 14 reviews

## Pricing

Value for money

4.7 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (12)

4.7

Based on 12 reviews

## Integrations

[

Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)[

Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)[

Port TMS](https://www.capterra.com/p/184236/PortTMS/)[

3G Transportation Management](https://www.capterra.com/p/251331/3GTMS/)[

TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 14 reviews

Filter by rating

5(13)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

WJ

Walter J.

Owner

Transportation/Trucking/Railroad

### "Excellent review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2025

Very easy to use. Naturally flows along and everything is intuitive. Once you get in it’s easy to follow.

Pros

System is so easy to use. I like the self explanatory way everything just flows along. No problem learning it.

Cons

I’m not sure why there has to be something I don’t like. I don’t have anything to dislike in this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Ed C.

Owner

Transportation/Trucking/Railroad

### "Epay ecstasy "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

Very nice. Looking forward to using them again. I wish more freight brokers would use Epay. Epay is way better than other systems.

Pros

\[sensitive content hidden\] helped me greatly. She walked me right through it! Stayed with me on the phone until I was done.

Cons

Daunting for a computer novice, but they all scare me. Its not that hard to handle. I did it once and breeze right through it now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Linda M.

owner operator

Transportation/Trucking/Railroad

### "EPAY USAGE BY SMALL COMPANY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2024

Actually pretty easy and the man in customer service was very helpful when I did call in. He was very patient and kind as I am not that computer literate. I can do what I know how to and that's it!

Pros

ease of navigation once I finally learned how to

Cons

learning how to get the docs uploaded for the invoicing approval procedure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kerry H.

Freight Broker

Transportation/Trucking/Railroad

### "Fantastic Automated Payment and Invoice Submission Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2024

Overall I'm very happy with Epay Manager. Their product streamlined our processes immensely and has made it possible for us to scale efficiently.

Pros

Paying vendors, generating invoices and submitting supporting documentation was time consuming, Epay Manager makes it quick and easy.

Cons

Unable to make a one-time customized invoice in the system and unable to rotate document images or re-order them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Tanna T.

Billing Manager

Logistics and Supply Chain

### "Using Epay took our billing to the next level!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2024

Our overall experience with Epay has been outstanding! Besides the product itself being the best we've ever used, the customer service is the real golden ticket. No matter what we need, Jason and Tim are there to help us quickly and efficiently! We can't say enough about how much we appreciate all the support they give us when we need their help!

Pros

Switching to Epay from our previous service increased our capacity a hundredfold! Because it does a lot of the work for you, we were able to significantly increase the number of invoices we could process on a daily basis without increasing our staff size. It is user friendly, efficient, and the customer service is second to none!

Cons

My only con is that we would love for Epay to help us with more of our specialized invoicing (portal or spreadsheet invoicing) as this is becoming a bigger bulk of what we do. I know this is a feature they can employ, but we haven't looked into it much so far. We look forward to doing this soon!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Derryll S.

Owner

Logistics and Supply Chain

### "Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2024

Epay has been the best thing I've done for my business. \[sensitive content hidden\] at Epay has been amazing and has dramatically increased the efficiency of my company.

Pros

The customer service is one of the best I've experienced.

Cons

Nothing negative to say about it. Everything so far has been positive.

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

The company grew and we needed more efficiency and visibility of what was going on with the accounting transactions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Adam W.

CEO

Logistics and Supply Chain

### "Epay was critical in our growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2024

Overall the experience is excellent. Best customer service in the business and we consistently paid our carriers well within terms without having to worry about it. Set it and forget it once you do the front end work. If you are looking to scale a younger brokerage or optimize a larger one, this tool will help out greatly on the accounting side.

Pros

The functionality of the system is excellent. More importantly, the ease of using the product while being able to invoice a customer and pay an invoice to a carrier was a significant benefit. When we weren't able to hire staff and needed to perform the job function, Epay made this possible for one person to handle everything.

Cons

Anything we had an issue with was addressed with Epay and a solution was provided. Every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Pamela B.

Director of Accounts Payables

Logistics and Supply Chain

### "Efficiency Gains"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

Epay has been an amazing platform for our company! We are able to manage several vendors on one platform with ease. We have been a loyal customer for 15 years! They are a technology forward company and they always work with us to improve our processes through API integration which in turn provide efficiency gains across the board!

Cons

No complaints!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WF

Wendy F.

Accounts payable

Logistics and Supply Chain

### "Epay review 2024"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2024

Pros

functionality, the staff, customer support

Cons

N/A, I do not have anything to say here.

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

was not compatible with our platform that we are using (The actual platform we switched was Hub Tran) This was not an option above.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kate D.

Office Manager

Logistics and Supply Chain

### "User Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2024

Pros

I love the support team that helps with issues. Very quick to respond and assist. It is pretty easy to use once learned. Still working on learning some features myself even after 2+ years of use.

Cons

Trying to filter down to view certain invoices is still tricky for me. I'm sure that is more of me needing to learn rather then it being hard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/44671/Epay-Manager/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)