# ClearCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClearCo the right Applicant Tracking solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/45188/ClearCo/reviews --- ClearCo 4.4 (408) [View alternatives](https://www.capterra.com/p/45188/ClearCo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 18th, 2026 # Reviews of ClearCo Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews JM Jeannene M VP People Operations and Total RewardsComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “It allows us to bring in additional data points from other systems (ie, performance ratings). While we desire to have an all-in-one platform for our people needs, we are not in a place that we can do so and CWS has been a huge improvement to our manual processes as we continue to want to evolve our programs.“ January 2, 2025 SS Shameika S HR GeneralistTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing.“ December 31, 2024 BS Brion S Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “At least the dashboard seems to show us all our grant information and vesting schedules correctly and did not blow up.“ June 16, 2026 AS Amber S Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years. “I have found the customer support is not easy to get through to.“ February 15, 2026 LJ Lisa J HR ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The integration and value for connecting with our HR System in Paylocity was crucial for us to have.“ April 22, 2026 JL Jacque L Sr Director, Total Rewards & People OperationsInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's not synced to our HRIS, everything is manual and there is very little customization and features (to able to handle promotions directly in the tool)“ August 10, 2023 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Here I sit with a now cold cup of coffee and found out that this time the Google login really did work without resetting my password.“ March 8, 2026 RH Rosie H The bossHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “Too many pop up adds on the website that is the only downfall.“ February 15, 2025 ## Showing most helpful reviews Showing 1-25 of 408 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emma P. Computer Vision and AI Solutions Technical Leader Accounting Used the software for: 1-2 years ### "Comprehensive talent and compensation management platform." March 18, 2025 5.0 TalentComp is a comprehensive solution ranging from technical performance management to succession planning and compensation administration. Its specialization in technical roles, integration capabilities, and advanced analytics enable us to optimize our human resources management strategies within our teams. Pros The interface is intuitive and easy to navigate, offers tools to manage compensation and benefits efficiently, provides advanced analytics and customizable dashboards, and is accessible from any device with an internet connection. Cons It is an extremely effective tool, and I have no criticisms to offer. Review Source VR Verified Reviewer Director of Learning Technology Financial Services Used the software for: 2+ years ### "Please Customer" August 2, 2024 5.0 I've really enjoyed working with Brainier for the past 5 years. They've always been great but have really stepped up their game lately. As clients, we appreciate them making enhancements and listening to what is important to their customers. Looking forward to what the future holds. Pros The most intuitive UI that I've had the experience of working with, especially when it comes to the admin tools. Everything makes sense and is easy to figure out. Cons From a user perspective nothing! From an admin perspective, there are some shortcomings when it comes to reporting on multistep learning objects, but that is really nitpicking. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing ClearCo Brainier had similar features but better pricing and great customer service. Review Source DC Dee C. Director of Talent Acquisition Hospital & Health Care Used the software for: 1-2 years ### "Clear Company Review" August 19, 2024 3.0 It was good. We had some issues from time to time with the program in regards to reporting, and the onboarding capabilities Pros It was easy to modify and customize workflows Cons The onboarding module was not ideal. The custom documents was costly and not visually apealing. Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reason for choosing ClearCo Ease of set up and the ability to customize workflows Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) The program was being discontinued at the end of the month Review Source Response from ClearCompany August 20, 2024 Thank you for your feedback. We strive to make the best talent software and I'm sorry that we weren't able to meet all of your expectations with our onboarding tools. We're developing a number of exciting updates to onboarding right now, so be on the lookout for upcoming product announcements. In the meantime, your dedicated Customer Success Manager would be happy to work with you to make sure you get the most out of our platform. Thank you for choosing ClearCompany as your partner in talent management. SS Shameika S. HR Generalist Telecommunications Used the software for: 1-2 years ### "Applicant tracking made easy with Clear Company " December 31, 2024 5.0 Overall, we’ve had great success with ClearCompany. The platform is very user-friendly, which allows our team to seamlessly use the application without significant training. The platform also has plenty of integrations with other applications, including Slack and Microsoft Teams, so our team can conveniently access important information. These integrations have allowed our team to use the system more effectively. Pros ClearCompany integrates all our applicants into one place. We can now easily email and text applicants. If you’re looking for a system that helps you organize and communicate with all of your applicants, I recommend trying ClearCompany. Cons The reporting is subpar and you would be better off with a different applicant tracking system. Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing. Review Source AM Andy M. Senior account executive Health, Wellness and Fitness Used the software for: 2+ years ### "Very usefull tool for HR" June 19, 2025 5.0 ClearCompany is a tool that's frequently used in my company, more specifically by the HR department to match the best talents to open roles. Pros ClearCompany is a very good tool that needs to be used by every company regarding its employee's reviews. Cons I don't have negative reviews to make about the tool, I find it very usefull and can't even find a functionnality to improve. Review Source Danielle A. Talent Acquisition Partner Real Estate Used the software for: 1-2 years ### "Good ATS for companies averaging < 15 open jobs" April 17, 2020 3.0 Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns. Pros Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access. Cons ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point. Alternatives considered [Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing ClearCo ClearCompany's product features better aligned with all of our needs at the time. ClearCompany also had more options for customization which made it easy for us to form the system around our own unique hiring process. Review Source AM Amber M. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Thank You ClearCompany!!" February 11, 2025 5.0 ⭐⭐⭐⭐⭐ Definitely a 5-Star Experience!! From the east to use user interface, to the over the top customer service!! Thank you Clear company for helping us make Centex Mortuary what they are today!!! Pros I really enjoy the ease of the use of the Clear company Program. We completely restructured our company, & just did a large amount of hiring in a short amount of time & Clear company shined like a star!! Cons So far I am completely satisfied with all the features of the Clear company Program!! Review Source RH Rosie H. The boss Human Resources Used the software for: Less than 6 months ### "Pleasant experience " February 15, 2025 5.0 I had a pleasant experience, the website is easy to use and well presented. Using the chat service is also good and not glitchy like others. Pros Clear indication of what the company is about. Website is very clear and guides you to where and what you need to know. Cons Too many pop up adds on the website that is the only downfall. Review Source SS Stef S. Director, HR Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Exceeded Expectations" December 19, 2024 5.0 I was really impressed at the solutions that \[sensitive content hidden\] provided. I felt like our company had so many one-offs and special requests, and they always delivered with desirable options. Pros The team is incredibly responsive and communicative. We were always given clear expectations on timing and \[sensitive content hidden\] always delivered and usually ahead of schedule. Cons I can't recall any setbacks or let downs. Review Source JS James S. Senior Instructional Designer Facilities Services Used the software for: 2+ years ### "Great Solution for Corporate Training" September 25, 2024 5.0 It has been a pleasure collaborating with the client services and support teams. Our corporate experience has been exceptional, and we’ve been utilizing the platform for over six years. Pros Everything you need is available on Brainier. We are receiving the highest return on investment. The platform is highly reliable and provides a range of customizable options. The Social tools like badges, discussion, ranking is so cool. We have a few staff who just reached the highest ranking - Rocket Scientist Level III (250000 points). Cons The quiz functionality has room for improvement by incorporating a variety of question types. Additionally, we need a gradebook for curriculum courses that can display multiple completed objectives. It would also be beneficial to integrate AI functionality to align with current trends. Review Source SW Sara W. Restaurant Executive Food & Beverages Used the software for: 1-2 years ### "Easy to use platform that has helped our HR department grow and develop!" December 3, 2021 5.0 Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates. Pros Easy to use, great customer service when there are questions, tons of training modules online at your fingertips Cons There is nothing I really dislike. I think that everything about this platform is great! Switched from [Snagajob](https://www.capterra.com/p/165139/Snagajob/) HR integration was a huge reason we switched. The features also surpass what others offer by far. Review Source JS Jen S. CHRO Automotive Used the software for: 1-2 years ### "Great for first time LMS users" September 6, 2024 5.0 It's been easy to implement and provides robust options for all of our training needs. The customer support is top notch. Pros The setup and integration have been fairly easy. I enjoy the team at Brainier. Great customer service! The system itself is very robust. Cons If you host a virtual meeting in the Brainier platform there is no option to record the meeting. Review Source MP Mathew P. Instructional Designer Civil Engineering Used the software for: 2+ years ### "High Quality Learning Management System" July 29, 2024 5.0 Pros The part of Brainier I like most is the ability Brainier provides for customization. I am a person who likes to make a product work and look uniquely. Brainier give me the flexibility to accomplish that. Cons I find that I would like the ability to have my training videos display at a larger scale. Review Source TH Torrey H. Recruiter Non-Profit Organization Management Used the software for: 1-2 years ### "Solid ATS And Great Return On Our Investment!" June 22, 2023 5.0 We've had a great experience with Clear Company. For us, our needs are pretty simple: we need to quickly post, attract, and hire candidates. Clear Company has consistently allowed us to do that. Pros Really user friendly with a lot of features. Very easy to post positions, access candidate profiles, and run reports. Customer service and ongoing webinars are excellent as well. Cons Not too much, we looked at several other ATSs when re-evaluating whether to continue with Clear Company, and none of the other products would have provided us any improvement or added value based on what our needs are. Reason for choosing ClearCo It was just as good as the other products and the pricing was competitive, if not better. Review Source TD Taylor D. Associate Director of Mobilization Religious Institutions Used the software for: 2+ years ### "So easy to use and has made our hiring flow a breeze!" June 23, 2020 5.0 Our team switched to ClearCompany after several frustrating years with another company. Our experience has been night and day different! ClearCompany is so easy to implement and use and the customer service is truly unmatched. We have never felt like a burden by the team, and they are very quick to help us troubleshoot issues or to answer questions. We've also been able to train and set up all of our hiring managers, and the ease of sharing applicant information throughout the office is so helpful. The cost is also very reasonable for the number of features provided! Pros It's so easy to use and it only takes a few minutes to train up new hiring managers/users. The scorecards are incredibly helpful for gathering information as well as keeping all notes in one place. Also, the ability to schedule interviews directly through the system was a GAME CHANGER for our team! Cons While there is an option to schedule multiple interviewers, that can only be done for back to back interviews. It would be helpful to have an option to add multiple interviews to the SAME interview block when looking to schedule things. That way, the calendar confirmations go to each person separately and we don't have to track or copy invites. Reason for choosing ClearCo Ultimately, it came down to price. With ClearCompany and our budget restrictions, we were able to get the greatest number of features and users. Also, the overall system is very clean and professional. The customer service could also not be beaten. Review Source DW Dieter W. Director, Total Rewards Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, easy to administer, easy to improve and grow with" March 14, 2023 5.0 Regularly stunned and happy. The reports and custom features are a big win. Pros The team behind the software really make this a win for me. Version 1 met our needs, and V2 comes out and blows off our socks, then it has a few tweaks needed and the team hops to it. Love the customer service and tool flexibility to our needs. Cons It would be handy to have a more influential role from CWS- I am coming to you with my problems, asks, requests, and your team is incredibly helpful and responding.It is like a white water ride, where everything is fast and I glance a tree as we go along, and there is a rock over there, but don't look too long because here comes the rapids again. It would be great to have a 'meta' review of what features are not being used, and how they could simplify or improve. We did not use 'preferred currency' and it would have been the right thing to do, but I didn't ask and it went by so quick I never really saw it or appreciated it. If someone at CWS did a performance audit to show how it can be even better, that would be well received. Reason for choosing ClearCo Persuasive selling team. Review Source Response from ClearCompany March 15, 2023 Thank you for the review! We're thrilled to hear that you like the latest version of TalentComp and that our dedication to customer service has been helpful to you. We totally get that the number of features in TalentComp can be rather daunting. Our implementation approach is to configure TalentComp to your specific needs rather than dump a list of hundreds of features for you to sift through and choose from. Just ask us if a feature exists and we think you'll find the answer is YES! Of course, we're happy to reach out to schedule a performance audit. As for preferred currency, it's always on. We just defaulted your manager's view to CAD and hid the menu item for users to change it. We can turn the menu back on anytime. AL Acacia L. HR Assistant Oil & Energy Used the software for: 1-2 years ### "Love the new design " August 6, 2024 5.0 The learning program fits our company perfectly! Pros Loving the fresh, engaging new curriculum design! Cons Nothing to dislike about the new design! Review Source MM Mona M. Human Resource Manager Hospitality Used the software for: 1-2 years ### "Great customer service and personal support" December 15, 2020 5.0 Excellent! Truly for me the customer service is what wins me over. The product is great don't get me wrong but without the help of an actual person these a wonderful product can fall flat on it's face. I have never had a frustration with a dropped call or an email that was not returned promptly. I would recommend ClearCompany without reservations. Pros The integration of ClearCompany into our process was truly extraordinary. From the first meeting until today I have a close relationship with the person that helped to set it up. He is prompt in his reply and very thorough providing a detailed explanation as well as screenshots and directions. I really appreciate him! Once trained, the software itself is intuitive and easy to understand. Cons There are some tweaks that I think could be improved upon. I typically ask my Customer Success Manager if something is available and if not, he tries to recommend another option. Example, we are looking to add a training tracking option and he referred us to another company that integrates with ClearCompany. Regardless, the pros outweigh the cons at this point and they are always open to exploring options which I appreciate. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing ClearCo It integrated with ADP. Review Source VR Verified Reviewer HR Generalist Architecture & Planning Used the software for: 1-2 years ### "Great Applicant Tracking and Recruiting Platform" February 23, 2021 5.0 It has been a wonderful experience and the platform is easy to use and effective. Pros Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc. Cons The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying. Review Source VR Verified Reviewer Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Applicant Tracking System- poised to be great- needs to get past good " May 21, 2020 4.0 As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really. They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there. My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark. Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy. Pros Great user interface- excellent ease of use for managers that are NOT recruiters; Simplified application process available to candidates; Clean and clear dashboard with all components easily accessible Great flexibility to share between users Text function-- YAY! Cons Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version" Customization options are minimal Customer service is slow to respond Review Source TB Tina B. Talent Manager Used the software for: ### "Okay system; bad customer service" June 3, 2016 3.0 I was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time. Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS) Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2 Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1 Review Source Response from ClearCompany July 26, 2016 Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account. CS Christy S. Vice President of Human Resources Hospitality Used the software for: 1-2 years ### "Clear Company" March 16, 2022 5.0 I enjoy working with Clear Company. They make one aspect of recruiting easy. Pros I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization. Cons I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding. Review Source Jillian J. Employee and Labour Relations Associate Manager Human Resources Used the software for: 1-2 years ### "ATS system that makes tracking easy" November 28, 2018 4.0 Pros ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents. Cons I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for. Review Source MS Malaya S. Participant Engagement Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Brainier makes learning easy!" August 22, 2024 5.0 Overall, I like how Brainier is organized, has reminders to complete your learnings and love the breakdown of larger ones into steps. Pros It's very user friendly, easy to navigate and customize to your personal preferences. Cons There was one instance where I completed one of my learnings and it wouldn't complete in the system. Seemed like a glitch possibly. Review Source CW Cienna W. HR Generalist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "ATS of choice - simple, complete, and cost effective" July 27, 2018 5.0 This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck. Pros Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer. Cons Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.