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We serve clients in every industry, ranging in size from just a few dozen employees to tens of thousands.

Product Details

Formerly known as ClearCompany
Since 2004, ClearCompany has empowered thousands of companies to attract, screen, and hire better talent, engage their team, and use strategic insights to keep their recruiting competitive. From candidate sourcing with 160 million talent profiles, to discounted posting, automated screening, texting, grading and interview scheduling, to easily building talent pools, EEO/OFCCP compliance reporting and much more, ClearCompany gives you everything you need to find, hire and engage "A Players."

Company Details

ClearCompany

https://www.clearcompany.com/

Founded in 2004

Located in United States

Robust Profiles
Hiring Analytis

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

ClearCompany Features

Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Aggregate Reports
Comparative Reports
Customizable Questions
Group Summary Report
Individual Reports
Question Library
Rater Selection
Rater Tracking
Self Service Portal
Supports External Reviewers
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Management
Self Service Portal
Task Management
Training Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management

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ClearCompany Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing 50 of 206 reviews

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Showing 50 of 206 reviews

Amy Y.
Recruiter
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018

“Most intuitive and functional applicant tracking software yet!”

OverallI have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!
ProsVery intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my
ConsI would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018
Amy Y.
Recruiter
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 6-12 months
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
4/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 5, 2016

“An essential Recruiter's tool - better than the competition”

ProsThe ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word. Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls. They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database. I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now. Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now). I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.
ConsThe only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.
Recommendations to other buyersMake a list of what you need/expect from an ATS and ask a lot of questions. Ensure any system you want will deliver what you need. Also, make sure the people you are dealing with are friendly, they listen, respond quickly and answer all of your questions. IF you don't get good customer service while you are a potential buyer, it's not going to get any better once you are a client!!
Source: SoftwareAdvice
February 5, 2016
Carmen G.
Oil & Energy, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Value for Money
4/5
Source: GetApp
August 10, 2015

“I highly recommend ClearCompany”

OverallI have found the ClearCompany recruiting and onboarding modules very helpful and easy to use. Coming from our previous manual system, they have saved me a great deal of time. The best thing about ClearCompany, though, is their excellent customer service. When I need help, I can call and get real help from someone who actually works there, usually my account manager, not someone in a call center somewhere reading from a script. They are always very quick to address whatever concern I have. We are an energy company with over 200 employees in several states. Having an efficient, online onboarding process has streamlined HR's workflow, and being able to sort and categorize the thousands of applications we receive each year has saved us a great deal of time, and has eliminated the bottleneck we used to have in distributing resumes to the relevant department managers.
ProsCustomer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms
Cons1. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question. 2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.
Source: GetApp
August 10, 2015
Lauren M.
HR Director
Public Policy, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
January 14, 2019

“So Far So Good”

OverallSo far we have really enjoyed our move to Clear Company. The implementation team have been so very helpful in getting us up and running very quickly. We have weekly calls to make sure things are moving along the way they should, and I feel like I always have support if I need any help. The whole applicant tracking module is very customizable, so all of our needs were able to be met without a problem. Overall, so far I feel like it's worth the extra money we're paying (compared to our old system) to have such time savings and ease of use.
ProsWe purchased all three modules, but so far have only fully implemented one of them (applicant tracking). We are currently beginning implementation of the onboarding module, and the performance management module will be last. So far, we really like the applicant tracking module. Hiring managers have told me they find it easy to use, very intuitive and easy to figure out. I especially like the interview invitation piece, because it integrates with my Outlook calendar and the entire process is automated. No longer do I have to spend hours on the phone trying to schedule candidates for interviews... this system practically does it for me. I also really like the Scorecard feature, where I can route Scorecards with each application to the entire hiring team and have them review and score each candidate on their own. I can then review all of their notes and it helps me narrow down my search very quickly. So far I'm really enjoying the time savings that Clear Company has given me.
ConsSo far, there's really nothing I don't like about it. Again, we've only fully implemented one module, and have only been using it for a couple of weeks. But so far I really like everything about it. If I had to identify one con, it would be that there is an additional cost to add more than three customized forms in the onboarding module. But I'm working around that, so not a really big deal.
Reviewer Source 
Source: SoftwareAdvice
January 14, 2019
Carl P.
Recruiting Manager
Medical Practice, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Source: SoftwareAdvice
February 16, 2017

“ClearCompany HRM Review”

OverallAll in all this has been a pretty good product for our organization. We were able to streamline our req approval process through the ATS and on top of that the reporting system is super robust. The reqs that you open can be automatically pushed to the larger job boards and on top of that you can set up knockout questions for candidates when they submit their application through the ATS. Our company will be transitioning out of ClearCompany to an HRIS but if we did not make the jump to the new system it is very liekly we would have re-upped with ClearCompany.
ProsCandidate score card and marking system are pretty unique and different. You can set up triggers that parse the resume and pre-rank the candidates based on what is in there to sync up with your job qualifications...makes sourcing super easy. Candidate review process is pretty nice as well, you can 1 click push the candidate to the hiring managers for review.
ConsHonestly, Their customer support is less than ideal. I think we cycled through 3 different reps on our account and we haven't even been with them for 2 years. That being said, it comes with the territory...we have had a couple ATS's and it always seems that is the case once you on-board as a client.
Recommendations to other buyersIt's a solid ATS, is it as robust at Taleo or iCims - no...but the price point makes it super competitive and very comparable to the big dogs.
Source: SoftwareAdvice
February 16, 2017
Cienna W.
HR Generalist
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
July 27, 2018

“ATS of choice - simple, complete, and cost effective”

OverallThis is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.
ProsCost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.
ConsOutside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.
Reviewer Source 
Source: SoftwareAdvice
July 27, 2018
Jeanine H.
CEO
Staffing and Recruiting, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 12, 2015

“ClearCompany HRM Review - by Jeanine Hinkle CEO of Hinkle Group”

ProsThere were several, however my top one is Customer Service. I actually started using CCHRM with a client's company where I was trained from the ground up on CCHRM by CCHRM reps, and they did an outstanding job. Unlike other companies that are hard to reach after the sell, CCHRM was extremely responsive to my needs well after we closed the deal. They truly do take their quality of customer care seriously. I liked CCHRM so much that when I started my own firm, they were my very first call. Next was that it was easy to use. I've been a recruiter for 20 years and have experiences with a lot of systems but CCHRM makes is very simple to use - and also for hiring managers which for a recruiter, is key. That way everyone was in the loop. The implementation was easy and efficient and PAINLESS for me - I didn't have to spend and time or brainpower on it - they handled it from beginning to end.
ConsThere is nothing that I dislike about HRM - like I said I have used many systems and I keep this one because it does what it promises, and if I ever have ANY trouble or need a tweaking, they are 100% responsive and attentive to my needs as a customer.
Recommendations to other buyersAs a recruiter, we come in contact with many systems that seem to one thing well but not all things good. CCHRM does all things well and if there is an opportunity to improve the experience for a customer, they take it - which makes my life easier!
Source: SoftwareAdvice
March 12, 2015
Cheryl C.
Operations Manager
Real Estate, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
May 22, 2017

“Very user friendly!”

OverallClear Company works to make improvements on its product, and functionality. While it does not offer some of the immense details that other products may offer- this suits our companies needs perfectly. I found that when researching other options (some of which were very expensive) - we would not utilize everything that came with the price tag. Clear Company was and still is the best option for us. It gets the job done without getting bogged down in things that we don't use.
ProsEasy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!
ConsThere are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.
Source: SoftwareAdvice
May 22, 2017
Eric D.
Director, Human Resources
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 21, 2016

“Far Superior to Other Platforms”

OverallAs someone who has used many other talent acquisition and performance management tools, ClearCompany has proven to be far superior to other platforms commercially available today. It is an extremely efficient product, very intuitive and not at all clunky. We have never experienced any downtime or unexpected periods of not being able to access the system when we need to which validates the reliability of the technology. As it relates to the performance management module, I was surprised at how quick and easy it was to set up a performance review cycle in particular. It is very intuitive, and you have the ability to make changes quickly and easily. User feedback was also positive in terms of "ease of use" and efficiencies gained. The ClearCompany software saved a significant portion of our Human Resources and managers time in terms of creating efficiency and adding value to our processes. For each manager who used the software during our most recent review cycle, ClearCompany's technology saved each individual substantial time vs. a cumbersome process. Once we eliminated the administrative burden from our reviews, we were able to spend more time on quality performance discussions - creating succession planning and performance improvement.
Source: Capterra
June 21, 2016
Emily G.
Recruiting Manager
Medical Devices, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 7, 2019

“Excellent do it all software”

OverallOutstanding software, outstanding team!
ProsI used CC for over 3 years while working for a previous company and absolutely loved it! My favorite feature isn't in the software, its the customer service. Each company has a dedicated professional to help with big issues (set up, major edits, etc) and an awesome help desk too. Very intuitive to create workflows and the system and easy to set up for recruiting, goal setting, performance evaluations and employee file maintenance. I cannot speak to cost but I know that when our company "shopped" for other software to find a cheaper option we couldn't find one that could do everything like CC could.
ConsI really cannot complain to much about the system. When I was using the software they didn't have a mobile app, I don't know if that has changed.
Reviewer Source 
Source: Capterra
March 7, 2019
Verified Reviewer
Health, Wellness and Fitness, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
October 18, 2018

“Better ATS/Onboarding Options”

OverallI migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.
ProsThe portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.
ConsNickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.
Reviewer Source 
Source: Capterra
October 18, 2018
Laura C.
Talent Acquisition Advocate
Construction, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2018

“I've become a believer ”

OverallWe've been able to tackle our greatest problem by implementing a more lean approach to hiring. I've seen an incredible amount of engagement from the team and they are always innovating to deliver to customers.
ProsEase of use and customer support, great interface and a really nice look. Initially, I wasn't sold on the software and was partial to my previous ATS. After a year of use in this platform, I've learned to love it and implement it more fully across the organization. I look forward to adding some additional features in the future.
ConsThe system is less intuitive than I've used in the past and requires a great deal of set up prior to implementing. However, that set up saves time down the line and you can maximize the product when you take this critical step.
Reviewer Source 
Source: Capterra
September 11, 2018
Gena R.
HR Director
501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
February 12, 2019

“Strong Applicant Tracking System”

OverallI've used many Applicant Tracking Systems and this one is rated very high from my perspective.
ProsClear is an extremely user friendly system that allows companies to seamlessly manage candidates while creating a comfortable user experience. We have about 10 recruiters using Clear and we have had nothing but positive feedback from the team on the system. You have the ability to integrate with any recruiting sites and focus on candidates that are tailored by specifics your recruiters narrow.
ConsThere are a few small functionalities that could be tweaked to make an even stronger experience. The ability to send multiple emails from within the req would be the only change I would make.
Reviewer Source 
Source: SoftwareAdvice
February 12, 2019
Avatar Image
Jillian J.
Employee and Labour Relations Associate Manager
Human Resources, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 27, 2018

“ATS system that makes tracking easy”

ProsClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.
ConsI wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.
Reviewer Source 
Source: Capterra
November 27, 2018
Vanessa L.
HR Coordinator
Management Consulting, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
June 21, 2018

“Best Software!”

Overallthis software is pretty great and will help you to do a fantastic job of tracking applicants. I recommenced 100%
Prosthis software help my employees to manage all the applicants information! You can schedule interviews and also you assign different tasks to my team. it is easy to use. the support team is very helpful in case you have any issue. It is available on a reasonable price and I love the scheduling functionality no mention the calendar interface on the home page!
ConsI don't have any cons to say about this software, all my team love it. I have been using it for more than one year and even the improvements are better and better. I cant imagine my office without this software at all.
Reviewer Source 
Source: SoftwareAdvice
June 21, 2018
Tina B.
Talent Manager
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
1/5
Source: Capterra
June 3, 2016

“Okay system; bad customer service”

OverallI was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time. Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS) Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2 Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1

Vendor Response

By ClearCompany on July 26, 2016
Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account.
Source: Capterra
June 3, 2016
Gina A.
Employee Experience Manager
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2018

“Robust software that's easy to use!”

OverallI talk about Clear Company so much, I am a huge supporter. The past few months I have had a difficult time with communication with my CSM, come to find out she no longer is with the company I can now move forward hopefully to accomplish my goals with upgrading the platform.
ProsI love how detailed you can get with workflows, it helps me stay organized. Everything always works the way it is supposed to.
ConsI would love to see an offboarding feature added with similar workflows as onboarding.
Reviewer Source 
Source: Capterra
September 11, 2018
Craig S.
Account Executive
Computer Software, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 26, 2018

“Impressive tech and great support”

OverallHighly recommend them - probably top 3 in enterprise market.
ProsClearCompany really do everything well. From building innovative, easy to use tech to being really thoughtful and proving impressive support. ClearCompany go a little further than a normal ATS. They manage on-boarding and performance well which is great. What is also impressive is that all these components work really well as they build by the same company and made to work together from the start - making the experience truly great. Their technology is also cloud based, SAAS model which means you do not have to worry about infrastructure.
ConsI cannot see any cons with ClearCompany. Their product is sound, reliable and competitively priced with great support.
Reviewer Source 
Source: SoftwareAdvice
August 26, 2018
Verified Reviewer
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 25, 2018

“The best tool for personnel working in recruitment and selection of personnel”

OverallSaving time, managing profiles of candidates in an organized way fluidity of information, selection process and recruitment faster and more efficiently
ProsIt allows you to access the information of the candidate in an agile way, you can search with the filters the specific characteristics that you need that meets the candidate, it facilitates you to send by mail the data of the candidate to the requesting management so that it is evaluated. Clear Company is easy to use, has a wide variety of options and allows you to regroup the candidates by categories or profiles, allows you to schedule interviews, allows you to see the profile of candidates in a simple way, allows to make comments of the candidates, in general terms this is a very useful tool that can facilitate the tasks of selection and recruitment of personnel
ConsSo far the benefits obtained from the program are more than the negative points, in fact it has been a lot of help to our area of selection of personnel, because it facilitated the activities, see the profiles of the candidates, have the information of the candidates organized , give a quick response to the units that require a professional for a certain bacchante, we can send you directly by mail the profiles of the possible candidates for them to evaluate them and we can choose the one whose profile meets the minimum requirements for the position or charge, has allowed us to improve our quality of management and service.
Reviewer Source 
Source: Capterra
July 25, 2018
Avatar Image
Michael "Sully" S.
Senior Recruiter
501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 13, 2018

“THE BEST ATS ON THE MARKET!”

ProsCustomization, user friendly design, sleek interface, ability to rack candidates in real time while having multiple users signed in. The BEST ATS hands down. We love CC!
ConsSome of the reporting can be convoluted for how many requisitions that we place. The time to hire is a little off for us, given that we are primarily using it for entry-level positions with more fluidity. No other complaints at all!
Reviewer Source 
Source: Capterra
April 13, 2018
John W.
National Recruiter
Utilities, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018

“ClearCompany is a user friendly, adaptable software with great customer support.”

ProsThey made the change from paper application seamless and were able to integrate with our payroll company. The system is user friendly and you can customize the online applications. We have had good customer service with any issues that we have had in the past.
ConsThe reporting is good, but could be better. They should add more options and ways to narrow down the data and have more options when exporting data.
Reviewer Source 
Source: SoftwareAdvice
February 27, 2018
Christina G.
HR Manager
Medical Practice, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
2.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
August 12, 2016

“ClearCompany delivers top recruiting tools”

ProsThe customer support you receive from your Client Relationship manager is almost immediate. You have a dedicated person who is able to understand your processes and functions. My department is secure in the knowledge that if we face any changes that we will have direct, immediate support from our ClearCompany Client Manager.
ConsThe customization or number of users for recruiting purposes relating to cost. If you were able to have a higher number of admin users, I don't think I would have any negative feedback.
Recommendations to other buyersIf you are looking for an add-on piece for your current HRIS to really engage with potential talent through the recruiting process this is a great solution. I would recommend when you decide which solution to chose that you know: 1. How many admin users do you use today and do you need customization on your users? 2. Do you need unlimited recruiters or Hiring managers?
Source: SoftwareAdvice
August 12, 2016
Sarah H.
Contractor Relations Specialist
Health, Wellness and Fitness, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 16, 2018

“Recruiting made easy”

OverallI have been happy with ClearCompany overall. Their support with getting started was great, but then after that I was left hanging a little bit with training everyone on how to use the system. Everything is extremely user friendly and was mostly easy to figure out on my own, but could have gone better with a larger scale launch.
ProsIt is very simple to use and you can use the system to customize your recruiting and hiring needs
ConsThere is not a mobile compatible way of searching for specific candidate information over the cellphone. I also wish they had some time sensitive options like reminders or delayed email responses.
Reviewer Source 
Source: Capterra
August 16, 2018
Idrissa D.
Project Manager
Oil & Energy, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 30, 2018

“Robust platform that does it all”

ProsStarted with the recruiting/on-boarding software and began to piece together additional platforms until we had a perfect solution for our business. I love value in the per user cost model and the dedicated customer support specialist is an awesome touch (chat/ phone support team is great too). User interface is easy to understand. Software roll out was well quickly accepted by all!
ConsOur Accounting team wishes there were more payroll integration. The initial input of staff/new staff can take some time but overall it is an awesome system.
Reviewer Source 
Source: Capterra
May 30, 2018
Stacy B.
Sr. Manager People & Culture
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
September 12, 2018

“ClearCompany has been great!”

OverallWe've been very happy with the platform and are looking to add more components to have a more robust system.
ProsThe recruiting platform on ClearCompany is relatively intuitive and easy to use. ClearText functionality, allowing us to text candidates directly through the platform, has saved time and provided a better candidate experience. Quick and easy to disposition candidates.
ConsDays open calculation starts when the requisition is entered, not fully approved, which results in us doing a manual calculation for a true time to fill metric.
Reviewer Source 
Source: SoftwareAdvice
September 12, 2018
Michael S.
Senior Recruiter
Security and Investigations, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2018

“ClearCompany Review”

OverallAbsolutely incredible! I love the software and the support that comes with it.
ProsRecruitment platform, the ability to fully customize our requisitions and develop our SEO targeting to attract top quality talent. By far the best ATS i've used!
ConsThe need for multiple applications. I wish there was a way to parse them all together.
Reviewer Source 
Source: Capterra
September 11, 2018
John K.
Director, Global Talent Acquisition
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
June 9, 2017

“I've used the platform at 2 companies with success, great value. Could be more intuitive”

Overallplace to store resumes of applicants
ProsRelatively easy to use, solid platform for Applicant Tracking, large or small companies. Not a better value on the market for maintaining files. - Responsiveness of support is above average - Flexible in receiving input for future version. Product continues to evolve
ConsWhile it has "talent pool" as a function, it's not a feature easy to understand nor leverage. Because of it's feature rich design, it is constantly refreshing, and as a cloud product, slows down productivity. Interfaces with outlook/calendar are not as easy to use as they could be. They work fine, just slow, again. Not a great platform for managing candidate relationships.
Source: Capterra
June 9, 2017
Amy W.
Corporate Recruiter
Retail, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
May 22, 2017

“Very User Friendly”

OverallLove it, it's a great ATS, helps keep me organized, and it's very very user-friendly.
ProsEasy to use, great customer service, what items it can integrate into my hiring process it has, and had done so easily.
ConsI wish i could integrate into my payroll system, but that is not in their control, I think that has more to do with my payroll system. Still love it.
Source: SoftwareAdvice
May 22, 2017
James G.
Director of Sales Ops
Education Management, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
March 26, 2019

“Really Functional, but has some quirks”

OverallLove that my confusion was eaily handled by their customer support, I felt I had a dedicated relationship that felt more like "consulting services" versus the typical Client/Vendor relationship
ProsThat their system works for human resources across public and private industries. The tie to new employee on-boarding and performance management helps a lot. Add in their applicant tracking system as it allows bulk email, Hard and Mobile site integration, as well the one-click background checks save an inordinate amount of fine!
ConsTheir automated reporting ensures that clients maintain full EEO & OFCCP compliances, but also their were literally too many potential reports that could track just about anything. IF TOO MUCH reporting isn't really impactful, let me just say the process to create or follow ALL the reports needs some massaging. Not sure any business really needs over 100 potential reports, it has led to a lot of confusion at the different levels as all try to find the data they want/need.
Reviewer Source 
Source: SoftwareAdvice
March 26, 2019
Shelley C.
Accounting Manager
Machinery, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 7, 2018

“We use ClearCompany to posts all of our job postings”

OverallEase and accessibility with posting jobs and having access to the software anywhere, anytime.
ProsI like how easy it is to use when searching through the jobs. I also appreciate the fact that you are able to post the jobs on your company website and then apply with ClearChannel.
ConsI wish there was a way to completely integrate into our company website. I think this would require more specialization which makes sense but I think the same options on our site would be amazing.
Reviewer Source 
Source: Capterra
May 7, 2018
Shannen K.
Senior HR Generalist
Hospital & Health Care, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
2/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
March 19, 2019

“Excellent Customer Service ”

OverallOverall I would recommend ClearCompany based solely on the customer support that you receive. I think as time goes on they will continue to update the program and many of the issues that they currently have will no longer be an issue.
ProsEvery rep that we had with ClearCompany was fantastic! Very helpful and always very responsive.
ConsUnfortunately there are many limitations to the site and we had to come up with multiple work arounds in order for it to work with our process.
Reviewer Source 
Source: Capterra
March 19, 2019
Kellyit T.
Recruiter
Staffing and Recruiting, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
January 11, 2018

“I use ClearCompany as an agency recruiter and it meets our needs very well!”

OverallClearCompany is very easy to learn and use. It has a good dashboard and some great features to save you time!
ProsI love the scheduling functionality. It makes it quick and easy to schedule my phone interviews by selecting my availability up front and letting the candidates choose what works best from them without a lot of back and forth. We like the option to send video interview questions as well.
ConsWe end up with a lot of duplicate applications and there doesn't seem to be a good way to merge or combine duplicates. We also have a lot of technical difficulties with candidates completing the video questions.
Reviewer Source 
Source: SoftwareAdvice
January 11, 2018
Lindsey H.
Marketing Manager
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 27, 2017

“Straight forward and easy to implement”

OverallBetter candidate experience. Save time for hiring managers and HR.
ProsThe software is user friendly and the customer support is great. Our implementation specialist, Victoria, made the implementation process seamless. We have team members who aren't comfortable with technology and are able to use the system.
ConsWe are a small hotel company and it seems like some of the features built in ClearCompany are for larger companies with a much different workflow. Additionally, there is not a direct integration with ADP, our payroll system, even though I was told in the sales process that there was.
Source: Capterra
June 27, 2017
Samantha P.
Manager, Human Resources & Support Services
Utilities, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 15, 2017

“Great Applicant Tracking System and Phenomenal Customer Service ”

OverallThis ATS is easy to use! It is so easy to post jobs, organize applicants and communicate with hiring managers and candidates all through the system. The applications can be customized to your organization and even to different types of jobs within your organization. I have never received such top-notch customer service from a Vendor. Our relationship manager is second to none!
Source: SoftwareAdvice
February 15, 2017
Steve B.
Director, Talent Acquisition
Management Consulting, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 22, 2017

“More than an ATS”

ProsThe web based ATS is easy to configure and use. Built in automations are perfect of small to large company looking to manage 360 degree recruiting.
ConsMore than an ATS. It's also a performance management tool and the two can conflict if you only use one solution.
Source: SoftwareAdvice
February 22, 2017
Kevin C.
CEO
Medical Practice, 1-10 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
5/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
July 17, 2018

“Add on fees- BEWARE”

OverallSoftware is good but unethical business practices on trying to do add on costs without disclosing in the contract is unethical and illegal. If you have found this in your agreement, we should strongly consider a joint litigation against the company. This is rediculous.
ProsEasy to use. Customer service for set up was good, but that was quickly obliterated by the poor add ons that they try to collect that are not in the contract. BEWARE OF THE CONTRACT- THEY TRY TO COLLECT FEES THAT ARE NOT EVEN IN THE CONTRACT.
ConsI purchased Clear Company and have been using it for six months. I received an email from the customer service dept that there is a bogus additional charge they are trying to charge for additional 'competencies' in the system that were not disclosed in the contract. Cust support rep agreed the fee is not in my contract but tried to execute a change order to add the additional fees to my contract. This is unethical behavior in my opinion. I currently have two employees in my organization. Competencies are literally 3-5 word phrases types into their system that they are trying to charge me! If support team still work at the company when you move to contract, do not move forward. if they are fired, then I would consider their software.
Reviewer Source 
Source: SoftwareAdvice
July 17, 2018
Kristin C.
HR Consultant
Banking, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 19, 2018

“Excellent Full Circle Talent Management Software!”

OverallCompleted implementation end of November 2017 Rolling it out company-wide, Goals first in December and Performance in January Feedback from employees has been very positive Managers are getting the hang of it Adoption so far has been good
ProsOnly company that was full circle thinking on Talent Management All modules from ATS and Onboarding to Goal Setting and Performance Management Lots of options to customize, different for internal vs. external candidate process Good standard options like notifications Good training by video, or live GREAT implementation support and project timeline GREAT ongoing support, patient, personable, couldn't ask for better!
ConsA little confusing due to so many custom options Would like to have had a project outline for communicating roll out for the company. I've managed, but lack experience in this area, and as a small company, more guidance in rollout would have been helpful.
Reviewer Source 
Source: SoftwareAdvice
January 19, 2018
Avatar Image
Caroline I.
SAP B1 Consultant
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 7, 2018

“My current implemented Clear Company Software for six clients. They are happy with its capabilities.”

Overall1. Employee Performance Management 2. The software helps employers are able to hire the best talent 3. Employees are able to understand what they bring to the table 4. The software helps in on boarding and recruitment of employees
ProsI like how the software tracks an employee holistically. From onboarding, recruitment, goal tracking and performance management using metrics for measuring success. This is helps employers hire the top talent. The software is also beneficial for employees since they are able to understand how their work impacts a company.
Cons1. It can take some time for users to learn how to use the software, but once they do, things are smooth. 2. The software does not allow for much customization like theme color.
Reviewer Source 
Source: Capterra
June 7, 2018
Ty M.
Owner
Human Resources, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 7, 2018

“Highly Recommended”

OverallBest in the Market!
ProsI can only speak for the Performance Management and Recruiting Platforms. Overall it is Clean and intuitive! Candidates and employee can get quick and custom emails with automatic reminders if needed! Absolutly outstanding customer service from implementation manger to the help desk team.
ConsI often feel the system runs slow and other team members feel the same. It isn't a major issue. Printing reports and other content rich pages can occasionally be a challenge
Reviewer Source 
Source: Capterra
May 7, 2018
Shane C.
HR Manager
Oil & Energy, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
February 3, 2016

“Great ATS Partner!”

ProsWe've been with Clear Company for a year now and we have a had a great experience in our transition from our previous vendor. The customer service and account service teams are VERY responsive and timely when needed. CC has been great at working with us to customize our application needs and they have been able to do all that we've asked. I look forward to our continued integration and to working toward a single platform solution for all our hiring/recruiting needs in the future.
ConsNothing noted. I've been pleased with my experience to this point with Clear Company.
Recommendations to other buyersThink down the road at what your needs may be in the future, not just what you have need for today. That way you can evaluate to ensure the program/software you choose is right for your long term use.
Source: SoftwareAdvice
February 3, 2016
Verified Reviewer
11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
May 3, 2018

“Great software for tracking applicants and made a lot of our processes easier and more efficient”

OverallIt was great to streamline our efficiency and was outstanding as a tool for performance evaluations. I really look for a sleek and clean design/user interface with any software and that was one of the things that attracted me to ClearCompany. It saves our HR department a significant amount of time and added value in some areas that we didn't quite identify needing it. I thought the customer service was great and I always had the help I needed when I needed it.
ProsThe best part was that it seemed easy to use for both the recruiter and the applicant. As a user, the calendar interface on the home page was clean and easily managed, which I used a lot. My team also parsed a lot of resumes in which seemed to be fairly consistent and easy. Overall, for the price I think it's a great investment for a company but I would recommend taking advantage of as many features as possible to get the most bang for your buck.
ConsMy company is smaller than most so some of the features seemed like they were for larger companies that had streamlined a lot of their processes. I use ADP for payroll and there wasn't really direct integration which was annoying. I like to create a lot of customizable reports and had trouble doing this without the help of the team.
Reviewer Source 
Source: Capterra
May 3, 2018
Nicole P.
Project Coordinator
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
February 28, 2018

“ClearCompany HRM helps recruiting talented people”

ProsClearCompany helps us manage the candidates information in a well defined format. Its easy to schedule interviews and review candidate details using this application. Helps with employee engagement activities by assigning team members with different tasks. helps with custom formatted reporting.
Reviewer Source 
Source: SoftwareAdvice
February 28, 2018
Stacey C.
HR Manager
Telecommunications, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 2, 2016

“If you are shopping for an ATS, take a second look at ClearCompany HRM”

ProsThis tool is very easy to use -- intuitive user interface. I'm in HR and often need to help hiring managers navigate. I can get them up to speed in 10 minutes or less, which is not so with other systems I've used and trained people on. The reporting capability made preparations for our AAP a snap, and helps with last minute requests for data/metrics from Executive Leadership.
ConsAlthough we are currently not using the performance management component, I think I could make a case for incorporating this feature as well if it was integrated with a compensation tool for performance and salary planning combined.
Recommendations to other buyersConsider what your needs really are, I found that other systems have many complex features that in truth we'd never use.
Source: SoftwareAdvice
February 2, 2016
Gloria L.
Customer Service Agent
Consumer Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 16, 2018

“It has made the hiring process easier for us, it allows you to keep applicant tracking in one place.”

OverallLess mistakes and we are able to post jobs quickly, also communicate more efficiently and easily with candidates to expedite the hiring process.
ProsThe video interviewing tool is a great feature included in the software, and the fact you can become paperless for the hiring process in this century is totally necessary and efficient.
ConsThe process to set up everything is a little long and training is necessary for each of the members, before using the software.
Reviewer Source 
Source: Capterra
May 16, 2018
Regina L.
VP of Talent
Management Consulting, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 2, 2017

“Support & Flexibility”

ProsLike the competency library with build in behavioral questions Flexibility of customization on goals, rating scales, review forms Team analytics Accessible, knowledgeable, and available support
ConsSome of the behind the scenes updates are cumbersome. Such as moving people in and out of roles when goals attached to a role change in order to push the goals to them. I hope that as we get more familiar with the system this will be less of an issue.
Source: SoftwareAdvice
May 2, 2017
Niki M.
Human Resources
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
November 7, 2016

“MeringCarson Holdings review of Clear Company”

OverallThe product is very easy to use. There are some nuances that are a little tricky, but once you have it down, it's really easy to use.
ProsThe part that we like the most is that it integrates with our company website so we can redirect potential candidates straight from our site to the application process. Also, our customer service representative is top notch. Any time that I have a question, he is very quick to respond and walk me through anything that I need.
ConsThat we have to create a new listing to get it back to the top of the "list" of postings on the various sites. It would be easier to just be able to re-post the existing one and have it go back to the top again.
Recommendations to other buyersMake sure that you take advantage of all of the features. There are a ton of great options to utilize and they can all help with the search process (plus make your job easier).
Source: SoftwareAdvice
November 7, 2016
Sean D.
Recruiting Manager
Management Consulting, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 2, 2016

“Fantastic Product with all the bells and whistles ”

ProsThe product makes my recruiting and onboarding tasks easier because the system is customized but NOT cumbersome, like other ATS systems.
ConsThe only feature I think I would like is the capability for individuals to build job seeker profiles, which would allow an email to be sent to the prospective candidate if I were to post a job meeting their profile criteria, with a link for them to apply in the email, if interested
Recommendations to other buyersThe reporting function is fantastic, it made EEO-1 reporting much less time consuming with the ability to customize the information you need w/o all of the "fluff" that other systems may output. This product flows seamlessly from an ATS to an onboarding to employee maintenance for performance management. Easy quick upload of resumes and convenient mobile application capability make using the system a breeze. I love the ability to track every email send between the recruiter and candidate, even from your outlook & not within the system.
Source: SoftwareAdvice
February 2, 2016
Wanda D.
Human Resources Manager
Consumer Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: SoftwareAdvice
July 26, 2018

“Could be better”

OverallClient support is mostly good and they try to help as best they can. However, there are simply some functions that they just don't have so they can't help. Oh and there's a glitch with the sycning of the outlook calendar. For some reason it would show up as a double event on my calendar when the candidate accepted. They said the glitch was not on their end and my IT dept. said it was not on our end. So it just went unresolved.
ProsI liked the ease of creating a job requisition and the fact that I could have the job posted to multiple job boards is also pretty great. It also nice to create offer letters in the system.
ConsMaking changes to an offer letter is not as easy as they make it seam. I usually just created a new one. They don't have the capability of scheduling an interview with multiple interviewers. Also, adding the knockout questions is not as simple as they made it look during the demo; there are a lot of steps to set it up and set it up correctly.
Reviewer Source 
Source: SoftwareAdvice
July 26, 2018
Jeremy Z.
Recruiting Manager
Staffing and Recruiting, Unspecified
Used the software for: Less than 6 months
Overall Rating
4.5/5
Ease of Use
5/5
Features
5/5
Value for Money
3.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
September 22, 2016

“Video Interviewing!”

ProsI checked this one out while working with another company, so I haven't used it indepth for a significant amount of time. The video interviewing feature is really cool (although as a candidate doing video interviews before, I found it to be really awkward), but it may not give the best assessments of candidates beyond language skills since it eliminates the fluid dynamics of a conversation (and not a lot of people are comfortable speaking to cameras). Great addition to the product, though! The ability to search a database of candidates can be very enticing as well, depending upon your industry and the types of candidates you are looking for. The UI seems very easy to pick up and run with with a minimal learning curve; and the fact that I can integrate the ATS all the way into the onboarding and performance management side of the business is a really big plus!
ConsNothing, really. To their credit, they have built a really great system. Nothing negative uncovered in my review of it.
Recommendations to other buyersTaking the time to look at how it can integrate with your processes and engage your hiring managers is always paramount when reviewing a possible product purchase.
Source: SoftwareAdvice
September 22, 2016
Alex E.
HR Manager
Management Consulting, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
September 11, 2018

“Great People Experience, ClearCompany sets a standard for HR programs”

OverallCustomer representative are great!
ProsCustomer Support, functionality, ease of job posting, all the bells and whistles too. love the integration with other job boards
ConsWe are a developing company so the implementation required things that we still had yet to define as a company (i.e. Core Competencies) Extra cost with add-ons, wasn't known when we set up Proliant and ClearCompany came with it.
Reviewer Source 
Source: SoftwareAdvice
September 11, 2018