# ClearCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClearCo the right Applicant Tracking solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/45188/ClearCompany/reviews --- ClearCo 4.4 (407) [View alternatives](https://www.capterra.com/p/45188/ClearCo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Reviews of ClearCo Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews JM Jeannene M VP People Operations and Total RewardsComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “It allows us to bring in additional data points from other systems (ie, performance ratings). While we desire to have an all-in-one platform for our people needs, we are not in a place that we can do so and CWS has been a huge improvement to our manual processes as we continue to want to evolve our programs.“ January 2, 2025 SS Shameika S HR GeneralistTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing.“ December 31, 2024 LJ Lisa J HR ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The integration and value for connecting with our HR System in Paylocity was crucial for us to have.“ April 22, 2026 AS Amber S Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years. “I have found the customer support is not easy to get through to.“ February 15, 2026 AM Andy M Senior account executiveHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “ClearCompany is a tool that's frequently used in my company, more specifically by the HR department to match the best talents to open roles.“ June 19, 2025 JL Jacque L Sr Director, Total Rewards & People OperationsInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “It's not synced to our HRIS, everything is manual and there is very little customization and features (to able to handle promotions directly in the tool)“ August 10, 2023 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Here I sit with a now cold cup of coffee and found out that this time the Google login really did work without resetting my password.“ March 8, 2026 RH Rosie H The bossHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “Too many pop up adds on the website that is the only downfall.“ February 15, 2025 ## Showing most helpful reviews Showing 1-25 of 407 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Danielle M. Training Specialist Real Estate Used the software for: 2+ years ### "Brainier is the best option " September 15, 2022 5.0 It’s been fantastic. I love learning. Pros It’s impactful and customer centered and worth it Cons N/a I like it all. I have no complaints. Alternatives considered [Litmus](https://www.capterra.com/p/178360/Litmus/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Review Source VR Verified Reviewer Director of Learning Technology Financial Services Used the software for: 2+ years ### "Please Customer" August 2, 2024 5.0 I've really enjoyed working with Brainier for the past 5 years. They've always been great but have really stepped up their game lately. As clients, we appreciate them making enhancements and listening to what is important to their customers. Looking forward to what the future holds. Pros The most intuitive UI that I've had the experience of working with, especially when it comes to the admin tools. Everything makes sense and is easy to figure out. Cons From a user perspective nothing! From an admin perspective, there are some shortcomings when it comes to reporting on multistep learning objects, but that is really nitpicking. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing ClearCo Brainier had similar features but better pricing and great customer service. Review Source MB Mia B. Learning Consultant Construction Used the software for: Less than 6 months ### "Overall Review" October 4, 2024 2.0 Pros I like the look of the system, and the available features - just not user friendly. Cons The Reporting, Creating Curricula, shifting courses around in Curricula Review Source SS Shameika S. HR Generalist Telecommunications Used the software for: 1-2 years ### "Applicant tracking made easy with Clear Company " December 31, 2024 5.0 Overall, we’ve had great success with ClearCompany. The platform is very user-friendly, which allows our team to seamlessly use the application without significant training. The platform also has plenty of integrations with other applications, including Slack and Microsoft Teams, so our team can conveniently access important information. These integrations have allowed our team to use the system more effectively. Pros ClearCompany integrates all our applicants into one place. We can now easily email and text applicants. If you’re looking for a system that helps you organize and communicate with all of your applicants, I recommend trying ClearCompany. Cons The reporting is subpar and you would be better off with a different applicant tracking system. Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing. Review Source AM Andy M. Senior account executive Health, Wellness and Fitness Used the software for: 2+ years ### "Very usefull tool for HR" June 19, 2025 5.0 ClearCompany is a tool that's frequently used in my company, more specifically by the HR department to match the best talents to open roles. Pros ClearCompany is a very good tool that needs to be used by every company regarding its employee's reviews. Cons I don't have negative reviews to make about the tool, I find it very usefull and can't even find a functionnality to improve. Review Source Danielle A. Talent Acquisition Partner Real Estate Used the software for: 1-2 years ### "Good ATS for companies averaging < 15 open jobs" April 17, 2020 3.0 Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns. Pros Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access. Cons ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point. Alternatives considered [Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing ClearCo ClearCompany's product features better aligned with all of our needs at the time. ClearCompany also had more options for customization which made it easy for us to form the system around our own unique hiring process. Review Source AM Amber M. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Thank You ClearCompany!!" February 11, 2025 5.0 ⭐⭐⭐⭐⭐ Definitely a 5-Star Experience!! From the east to use user interface, to the over the top customer service!! Thank you Clear company for helping us make Centex Mortuary what they are today!!! Pros I really enjoy the ease of the use of the Clear company Program. We completely restructured our company, & just did a large amount of hiring in a short amount of time & Clear company shined like a star!! Cons So far I am completely satisfied with all the features of the Clear company Program!! Review Source JS James S. Senior Instructional Designer Facilities Services Used the software for: 2+ years ### "Great Solution for Corporate Training" September 25, 2024 5.0 It has been a pleasure collaborating with the client services and support teams. Our corporate experience has been exceptional, and we’ve been utilizing the platform for over six years. Pros Everything you need is available on Brainier. We are receiving the highest return on investment. The platform is highly reliable and provides a range of customizable options. The Social tools like badges, discussion, ranking is so cool. We have a few staff who just reached the highest ranking - Rocket Scientist Level III (250000 points). Cons The quiz functionality has room for improvement by incorporating a variety of question types. Additionally, we need a gradebook for curriculum courses that can display multiple completed objectives. It would also be beneficial to integrate AI functionality to align with current trends. Review Source RH Rosie H. The boss Human Resources Used the software for: Less than 6 months ### "Pleasant experience " February 15, 2025 5.0 I had a pleasant experience, the website is easy to use and well presented. Using the chat service is also good and not glitchy like others. Pros Clear indication of what the company is about. Website is very clear and guides you to where and what you need to know. Cons Too many pop up adds on the website that is the only downfall. Review Source SS Stef S. Director, HR Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Exceeded Expectations" December 19, 2024 5.0 I was really impressed at the solutions that \[sensitive content hidden\] provided. I felt like our company had so many one-offs and special requests, and they always delivered with desirable options. Pros The team is incredibly responsive and communicative. We were always given clear expectations on timing and \[sensitive content hidden\] always delivered and usually ahead of schedule. Cons I can't recall any setbacks or let downs. Review Source SW Sara W. Restaurant Executive Food & Beverages Used the software for: 1-2 years ### "Easy to use platform that has helped our HR department grow and develop!" December 3, 2021 5.0 Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates. Pros Easy to use, great customer service when there are questions, tons of training modules online at your fingertips Cons There is nothing I really dislike. I think that everything about this platform is great! Switched from [Snagajob](https://www.capterra.com/p/165139/Snagajob/) HR integration was a huge reason we switched. The features also surpass what others offer by far. Review Source MW Morgan W. Learning and Development Trainer Hospital & Health Care Used the software for: 2+ years ### "Great Product Better Company" July 26, 2024 4.0 The best part of the Brainier LMS is the the staff at Brainier. Being able to work with \[sensitive content hidden\] on a regular basis and receiving fast support from \[sensitive content hidden\] almost makes me feel competent Pros The LMS provides a great platform to assign and track learning of staff and has a variety of different methods to drive engagement. It feels cohesive and well thought out for the employee and administrative side and nothing seems to be an afterthought or quick addition. Cons For the learners and daily users there are no issues. However, administrative work is sometimes laggy. Also there is so much that can be done that it is frustrating when something can't because its such a rare occurrence. Review Source MP Mathew P. Instructional Designer Civil Engineering Used the software for: 2+ years ### "High Quality Learning Management System" July 29, 2024 5.0 Pros The part of Brainier I like most is the ability Brainier provides for customization. I am a person who likes to make a product work and look uniquely. Brainier give me the flexibility to accomplish that. Cons I find that I would like the ability to have my training videos display at a larger scale. Review Source AL Acacia L. HR Assistant Oil & Energy Used the software for: 1-2 years ### "Love the new design " August 6, 2024 5.0 The learning program fits our company perfectly! Pros Loving the fresh, engaging new curriculum design! Cons Nothing to dislike about the new design! Review Source JG Jacky G. Sr HR Generalist Information Technology and Services Used the software for: 2+ years ### "Easy to use" August 14, 2023 4.0 Implementing TalentComp made managing our annual salary review exercise so much easier than sending a multitude of excel spreadsheets to managers for completion. Good customer service made implementation fairly easy. Good people, genuinely interested in my success. Very much appreciated. Pros 1) ease of use - managers required little to no training2) customizable rules for different groups3) can manage multiple currencies Cons Delivering Total Rewards Statements to employees presented some challenges. We managed to come up with a workaround that aimed to go beyond the basics, although the outcome fell short of our expectations. Reason for choosing ClearCo Flexibility, affordability, ability to implement quickly. Review Source MS Mark S. Director HR Information Technology and Services Used the software for: 2+ years ### "ClearCompany Software Review" June 24, 2021 4.0 We have setup a Performance Review process, that captures and maintains performance review data for our staff in one place. We conduct reviews 3 times per year. The workflow saves an incredible amount of time and the reviews are part of our Bonus program, so with a simple download, we are able to facilitate bonus calculations within hours rather than days. Pros We use this software to manage our Performance Review process. We are able to structure the reviews how we would like to see them, and use the workflow to channel the review from the initial reviewer to 2nd and 3rd level approvers. We plan to use the 360 review process in the future. Overall, the process within the application works very well. Cons I'd suggest that reporting could be improved. I'd like the ability to download any data element from ClearCompany, not just the canned reports, and massage it in a spreadsheet. Review Source MS Malaya S. Participant Engagement Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Brainier makes learning easy!" August 22, 2024 5.0 Overall, I like how Brainier is organized, has reminders to complete your learnings and love the breakdown of larger ones into steps. Pros It's very user friendly, easy to navigate and customize to your personal preferences. Cons There was one instance where I completed one of my learnings and it wouldn't complete in the system. Seemed like a glitch possibly. Review Source CG Carmen G. Oil & Energy Used the software for: 1-2 years ### "I highly recommend ClearCompany" August 10, 2015 5.0 I have found the ClearCompany recruiting and onboarding modules very helpful and easy to use. Coming from our previous manual system, they have saved me a great deal of time. The best thing about ClearCompany, though, is their excellent customer service. When I need help, I can call and get real help from someone who actually works there, usually my account manager, not someone in a call center somewhere reading from a script. They are always very quick to address whatever concern I have. We are an energy company with over 200 employees in several states. Having an efficient, online onboarding process has streamlined HR's workflow, and being able to sort and categorize the thousands of applications we receive each year has saved us a great deal of time, and has eliminated the bottleneck we used to have in distributing resumes to the relevant department managers. Pros Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms Cons 1\. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question. 2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed. Review Source GS Gino S. HRBP Non-Profit Organization Management Used the software for: 2+ years ### "HR and Clear Company" June 20, 2023 5.0 positive Pros everything, extremely easy to use and is very comprehensive. Cons paying for adhoc reports and being sent articles for system help. Review Source VR Verified Reviewer Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Applicant Tracking System- poised to be great- needs to get past good " May 21, 2020 4.0 As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really. They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there. My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark. Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy. Pros Great user interface- excellent ease of use for managers that are NOT recruiters; Simplified application process available to candidates; Clean and clear dashboard with all components easily accessible Great flexibility to share between users Text function-- YAY! Cons Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version" Customization options are minimal Customer service is slow to respond Review Source TB Tina B. Talent Manager Used the software for: ### "Okay system; bad customer service" June 3, 2016 3.0 I was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time. Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS) Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2 Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1 Review Source Response from ClearCompany July 26, 2016 Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account. CS Christy S. Vice President of Human Resources Hospitality Used the software for: 1-2 years ### "Clear Company" March 16, 2022 5.0 I enjoy working with Clear Company. They make one aspect of recruiting easy. Pros I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization. Cons I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding. Review Source Jillian J. Employee and Labour Relations Associate Manager Human Resources Used the software for: 1-2 years ### "ATS system that makes tracking easy" November 28, 2018 4.0 Pros ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents. Cons I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for. Review Source JS Jessica S. TA Manager Retail Used the software for: 2+ years ### "Clear Co! " March 2, 2023 4.0 Overall ClearCo is great! Pros This product is very user friendly for recruiters! Cons the backend set up is a bit confusing and the Data does not reflect the same as the dashboard. I would like to see that info to be easier to pull and manage. I would like to have more search or sorting features as well. Review Source DD Dina D. Director of Education Hospital & Health Care Used the software for: 2+ years ### "Excellent LMS" September 15, 2022 5.0 Pros Easy to use for both administrators and users. Cons I like this this software very much. There's are many great uses for brainier! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.