# ClearCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClearCo the right Applicant Tracking solution for you? Explore 409 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/45188/ClearCompany/reviews/

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ClearCo

4.4 (409)

[View alternatives](https://www.capterra.com/p/45188/ClearCo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 22nd, 2026

# Reviews of ClearCo

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

JM

Jeannene M

VP People Operations and Total RewardsComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“It allows us to bring in additional data points from other systems (ie, performance ratings). While we desire to have an all-in-one platform for our people needs, we are not in a place that we can do so and CWS has been a huge improvement to our manual processes as we continue to want to evolve our programs.“

January 2, 2025

SS

Shameika S

HR GeneralistTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years.

“Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing.“

December 31, 2024

BS

Brion S

Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“At least the dashboard seems to show us all our grant information and vesting schedules correctly and did not blow up.“

June 16, 2026

AS

Amber S

Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years.

“I have found the customer support is not easy to get through to.“

February 15, 2026

LJ

Lisa J

HR ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years.

“The integration and value for connecting with our HR System in Paylocity was crucial for us to have.“

April 22, 2026

JL

Jacque L

Sr Director, Total Rewards & People OperationsInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It's not synced to our HRIS, everything is manual and there is very little customization and features (to able to handle promotions directly in the tool)“

August 10, 2023

KC

Kenneth C

Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Here I sit with a now cold cup of coffee and found out that this time the Google login really did work without resetting my password.“

March 8, 2026

RH

Rosie H

The bossHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months.

“Too many pop up adds on the website that is the only downfall.“

February 15, 2025

## Showing most helpful reviews

Showing 1-25 of 409 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emma P.  
Computer Vision and AI Solutions Technical Leader  
Accounting  
Used the software for: 1-2 years

### "Comprehensive talent and compensation management platform."

March 18, 2025

5.0

TalentComp is a comprehensive solution ranging from technical performance management to succession planning and compensation administration. Its specialization in technical roles, integration capabilities, and advanced analytics enable us to optimize our human resources management strategies within our teams.

Pros

The interface is intuitive and easy to navigate, offers tools to manage compensation and benefits efficiently, provides advanced analytics and customizable dashboards, and is accessible from any device with an internet connection.

Cons

It is an extremely effective tool, and I have no criticisms to offer.

Review Source

VR

Verified Reviewer  
Director of Learning Technology  
Financial Services  
Used the software for: 2+ years

### "Please Customer"

August 2, 2024

5.0

I've really enjoyed working with Brainier for the past 5 years. They've always been great but have really stepped up their game lately. As clients, we appreciate them making enhancements and listening to what is important to their customers. Looking forward to what the future holds.

Pros

The most intuitive UI that I've had the experience of working with, especially when it comes to the admin tools. Everything makes sense and is easy to figure out.

Cons

From a user perspective nothing! From an admin perspective, there are some shortcomings when it comes to reporting on multistep learning objects, but that is really nitpicking.

Alternatives considered

[Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing ClearCo

Brainier had similar features but better pricing and great customer service.

Review Source

DC

Dee C.  
Director of Talent Acquisition  
Hospital & Health Care  
Used the software for: 1-2 years

### "Clear Company Review"

August 19, 2024

3.0

It was good. We had some issues from time to time with the program in regards to reporting, and the onboarding capabilities

Pros

It was easy to modify and customize workflows

Cons

The onboarding module was not ideal. The custom documents was costly and not visually apealing.

Alternatives considered

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Reason for choosing ClearCo

Ease of set up and the ability to customize workflows

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

The program was being discontinued at the end of the month

Review Source

Response from ClearCompany

August 20, 2024

Thank you for your feedback. We strive to make the best talent software and I'm sorry that we weren't able to meet all of your expectations with our onboarding tools. We're developing a number of exciting updates to onboarding right now, so be on the lookout for upcoming product announcements. In the meantime, your dedicated Customer Success Manager would be happy to work with you to make sure you get the most out of our platform. Thank you for choosing ClearCompany as your partner in talent management.

AJ

Austin J.  
HR Data and Technology Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "ClearCompany is Clear, Easy, and Simple"

September 24, 2025

5.0

It's great, better than any alternative. Our TA professionals prefer it, and it has an easy enough learning curve that our managers can become trained to proficiently use it even without formal HR training backgrounds.

Pros

ClearCompany is the best ATS I have seen. It does what we need it to do, is reliable, and provides a great platform for different team members to collaborate and productively add new employees to the company.

Cons

Sometimes the integration we have between ClearCompany and our HRIS misbehaves, and we have to call it in for support. Because these are two different organizations, sometimes there is a little tail chasing, where one company says the problem resides with the other, and we get advised to troubleshoot with the other party. Eventually the problems always get solved, wherever they lie, but sometimes support is a little eager to delegate away when in reality they could help us if they took the time.

Review Source

AM

Andy M.  
Senior account executive  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very usefull tool for HR"

June 19, 2025

5.0

ClearCompany is a tool that's frequently used in my company, more specifically by the HR department to match the best talents to open roles.

Pros

ClearCompany is a very good tool that needs to be used by every company regarding its employee's reviews.

Cons

I don't have negative reviews to make about the tool, I find it very usefull and can't even find a functionnality to improve.

Review Source

Danielle A.  
Talent Acquisition Partner  
Real Estate  
Used the software for: 1-2 years

### "Good ATS for companies averaging < 15 open jobs"

April 17, 2020

3.0

Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success. After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.

Pros

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage. Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process. Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system. The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline. Integration and set-up was an easy process, however, training and resources could use some improvement. Dashboard layout was easy to navigate and access.

Cons

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on. New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features. Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard. Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up. Lack of automation and key features in comparison to other ATS systems within the same price point.

Alternatives considered

[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing ClearCo

ClearCompany's product features better aligned with all of our needs at the time. ClearCompany also had more options for customization which made it easy for us to form the system around our own unique hiring process.

Review Source

SS

Shameika S.  
HR Generalist  
Telecommunications  
Used the software for: 1-2 years

### "Applicant tracking made easy with Clear Company "

December 31, 2024

5.0

Overall, we’ve had great success with ClearCompany. The platform is very user-friendly, which allows our team to seamlessly use the application without significant training. The platform also has plenty of integrations with other applications, including Slack and Microsoft Teams, so our team can conveniently access important information. These integrations have allowed our team to use the system more effectively.

Pros

ClearCompany integrates all our applicants into one place. We can now easily email and text applicants. If you’re looking for a system that helps you organize and communicate with all of your applicants, I recommend trying ClearCompany.

Cons

The reporting is subpar and you would be better off with a different applicant tracking system. Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing.

Review Source

AM

Amber M.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Thank You ClearCompany!!"

February 11, 2025

5.0

⭐⭐⭐⭐⭐ Definitely a 5-Star Experience!! From the east to use user interface, to the over the top customer service!! Thank you Clear company for helping us make Centex Mortuary what they are today!!!

Pros

I really enjoy the ease of the use of the Clear company Program. We completely restructured our company, & just did a large amount of hiring in a short amount of time & Clear company shined like a star!!

Cons

So far I am completely satisfied with all the features of the Clear company Program!!

Review Source

RH

Rosie H.  
The boss  
Human Resources  
Used the software for: Less than 6 months

### "Pleasant experience "

February 15, 2025

5.0

I had a pleasant experience, the website is easy to use and well presented. Using the chat service is also good and not glitchy like others.

Pros

Clear indication of what the company is about. Website is very clear and guides you to where and what you need to know.

Cons

Too many pop up adds on the website that is the only downfall.

Review Source

SS

Stef S.  
Director, HR  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Exceeded Expectations"

December 19, 2024

5.0

I was really impressed at the solutions that \[sensitive content hidden\] provided. I felt like our company had so many one-offs and special requests, and they always delivered with desirable options.

Pros

The team is incredibly responsive and communicative. We were always given clear expectations on timing and \[sensitive content hidden\] always delivered and usually ahead of schedule.

Cons

I can't recall any setbacks or let downs.

Review Source

SW

Sara W.  
Restaurant Executive  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use platform that has helped our HR department grow and develop!"

December 3, 2021

5.0

Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates.

Pros

Easy to use, great customer service when there are questions, tons of training modules online at your fingertips

Cons

There is nothing I really dislike. I think that everything about this platform is great!

Switched from

[Snagajob](https://www.capterra.com/p/165139/Snagajob/)

HR integration was a huge reason we switched. The features also surpass what others offer by far.

Review Source

MT

Melinda T.  
Director of Security  
Security and Investigations  
Used the software for: 1-2 years

### "Brainier Experience "

August 5, 2024

5.0

Training reports didn’t work for me and Brainier stepped in, consulted with our Admin, and effectively assisted with resolving internal configuration issues with my role.

Pros

From a management viewpoint, having a suitable LMS is a value added one stop shop for our organizational training needs.

Cons

In US Government Contracting, Brainier’s solution to accept external required US Government training from https://securityawareness.usalearning.gov/ that requires US Government training certificate uploads is doable but improvements are needed. The three-step process is difficult to set up, trainees struggle and often need one on one assistance with uploading their certificates.

Review Source

YV

Yas V.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Pleasant Surprise"

August 9, 2024

5.0

Pleasantly surprise. This is my first time using it and I am already recommending it to other colleagues in the industry.

Pros

The efficiency of being able to do onboarding all electronically which means they don't have to spend the time to drive to the hotel just to fill out a piece of paper before they start their job. I also like how easy it is to keep track of candidates as they move down the pipeline in the hiring process, how you can text and email them right from the website, etc.

Cons

Nothing. I went through the onboarding process myself and now I am onboarding other associates, and I think the site is great!!!

Review Source

KA

Kristin A.  
Talent Acquisition Partner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Excellent ATS System With Great Functionaltiy"

January 11, 2023

4.0

Overall I've been really impressed with this ATS system. I'd never used it before, and it is a very robust system with a lot of features. It was easy to learn, and it's easy to make minor changes to templates and forms when needed. The customer support is better than what I've experienced with other ATS systems.

Pros

It is easy to learn, has many features, and allows you to easily track applicants. We also use it to send offer letters, initiate onboarding activities, and schedule interviews. There are many features in one platform, and it is straightforward to learn how to use the features. We have a dedicated account manager whom we can contact when we have to escalate issues, and they also have an online chat feature with customer service.

Cons

Sometimes the reporting is not consistent with results after you run a query, and the applications sometimes get submitted in different formats based on the method the applicant uses to apply. Also, sometimes the customer service team doesn't give a complete answer to your question.

Reason for choosing ClearCo

I was not part of the process, but I believe it was due to the cost and the fact that it offers international recruiting functionality.

Review Source

MP

Melissa P.  
Recruiting/Onboarding Supervisor  
Hospital & Health Care  
Used the software for: 1-2 years

### "User of Clear Company Everyday"

December 8, 2021

5.0

From the Onboarding/Recruiting prospective, CC has been wonderful. We would have never been able to do what we do with the old system we had. Being able to onboard in the same platform as the ATS streamlines the process and the integration with ADP is very helpful.

Pros

Without Clear Company we would have never been able to work as efficiently as we did during Covid. We were able to have the onboarding and recruiting staff work remotely with ease. In fact, we have been able to keep the staff in remote work situations past the worst of Covid and have found our productivity has increased.

Cons

It would be nice to sort all of the requisitions by title. It would be nice if the career site could be posted by location then the candidate could click a city/county and be able to narrow down those positions. Yes, there is a search option but when you first go to the site and see 200+ positions it is a bad impression.

Review Source

ML

Marianne L.  
Recruitment & Onboarding Manager  
Construction  
Used the software for: 2+ years

### "ClearCompany Review"

December 15, 2020

4.0

Recruiting and keeping track of candidates has made my life so much easier when before I would have to log everything on a spreadsheet. I find the benefits of onboarding is great. again everything is one location, accounting gets a completed packet with nothing missing prior to their first day. Also creating a checklist of items that need to be completed internally for each new hire helps not to miss anything. I think feature requests typically take a long time and if it is something we really need we are always offered the option that it can be done but it would come at a cost.

Pros

What I like most about the software is that I have all the information for candidates and employees in one place. That I can upload files like Caliper tests, emails and additional info to a candidates profile and the same for employees. Like union cards, intern confirmation letters to name a couple.

Cons

So I don't like that I don't have an overview in the dashboard of what internal packet items have not been completed. The employee name and percentage is listed on my dashboard but it would be great if I was able to see what has not been completed and by who. I feel I would be able to stay on top of it more. Right now the only way for me to see what is not completed is to go into each employees internal packet to see who owes what. Due to the pandemic I had to schedule a lot of virtual meetings through Microsoft teams since ClearCompany does not offer that option. So being that you already sync with outlook I don't understand why microsoft teams is not available through ClearCo. Its extra work for me since I need to go back and forth and then type a note so I can keep a record of what happened.

Reason for choosing ClearCo

The features and affordability of the product.

Review Source

CG

Carmen G.  
  
Oil & Energy  
Used the software for: 1-2 years

### "I highly recommend ClearCompany"

August 10, 2015

5.0

I have found the ClearCompany recruiting and onboarding modules very helpful and easy to use. Coming from our previous manual system, they have saved me a great deal of time. The best thing about ClearCompany, though, is their excellent customer service. When I need help, I can call and get real help from someone who actually works there, usually my account manager, not someone in a call center somewhere reading from a script. They are always very quick to address whatever concern I have. We are an energy company with over 200 employees in several states. Having an efficient, online onboarding process has streamlined HR's workflow, and being able to sort and categorize the thousands of applications we receive each year has saved us a great deal of time, and has eliminated the bottleneck we used to have in distributing resumes to the relevant department managers.

Pros

Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms

Cons

1\. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question. 2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.

Review Source

ML

Mark L.  
Director, Training and Development  
Construction  
Used the software for: 2+ years

### "Proof You Don’t Need To Spend A Lot Of Money To Get A Quality Product!"

July 27, 2024

5.0

Pros

Ease of use for both the users and the administrators.

Cons

There are still some features I would like to see added, but overall the current functionality meets all of my company’s needs.

Review Source

VR

Verified Reviewer  
HR Generalist  
Architecture & Planning  
Used the software for: 1-2 years

### "Great Applicant Tracking and Recruiting Platform"

February 23, 2021

5.0

It has been a wonderful experience and the platform is easy to use and effective.

Pros

Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.

Cons

The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.

Review Source

VR

Verified Reviewer  
Recruiter  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Applicant Tracking System- poised to be great- needs to get past good "

May 21, 2020

4.0

As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really. They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there. My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark. Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy.

Pros

Great user interface- excellent ease of use for managers that are NOT recruiters; Simplified application process available to candidates; Clean and clear dashboard with all components easily accessible Great flexibility to share between users Text function-- YAY!

Cons

Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version" Customization options are minimal Customer service is slow to respond

Review Source

TB

Tina B.  
Talent Manager  
  
Used the software for:

### "Okay system; bad customer service"

June 3, 2016

3.0

I was with this system when it was HRM and then ClearCompany bought it out. This happened a year after we implemented the HRM system and it felt like we had to go through constant training with our hiring managers and updates for the transition. I had 3-4 different reps in less than 2 years and the response time was horrible. I waited over a month for things to get done and implemented. When ClearCompany took the product over it was definitely better than HRM but not enough to justify them wanting to double our cost! I felt like it was finally an okay system as opposed to bad and was not willing to pay twice the amount for okay. If you're a growing organization and don't want to go through the headache of changing systems in the future look for a system that does not charge per recruiter license. A lot of the functions that only recruiters could utilize should have been available to hiring managers or HR generalists. For example, you could not search a specific applicant if you did not have a recruiter license so if we made a hire and HR needed to grab some info from the system they could not use their hiring manager access to do so even if they had access to the candidate in the requisition. They had to try and remember which requisition they were pulled from and go into the requ and find the candidate which makes it challenging if you have to hire 20 of the same position. Another headache is if you want to really track your candidates and the time to fill you can't indicate to the system that you need 20 admins, you have to post 20 times. Waste of time. Overall: System is ok and functioning = 3 (the CRM aspect is horrible, I wouldn't recommend at all this is just for ATS) Ease of use: search limitations and the fact you can't identify more than one hire needed for a role increased the workload = 2 Customer service: horrible. Expect delayed responses and implementation of things needed. Really impacts the efficiency. = 1

Review Source

Response from ClearCompany

July 26, 2016

Hi Tina, we appreciate your feedback and are sorry to hear that you have not had an optimal experience with our customer service team. It sounds like we did not effectively communicate our rebrand or some of our staffing updates to your team. We changed our name from HRM Direct to ClearCompany in 2013 to better reflect our total offering, and were not acquired. We strove to minimize the impact this name change had on our clients, and it looks like we didn¿t excel on that with your team. We apologize for any confusion the change caused for you. Additionally, we are committed to offering our team members options for growth in their careers. As a result, we do see staffing changes from time to time. In your account's case, we promoted two Relationship Managers into more senior roles in 2014 - both of whom were dedicated to your account.

CS

Christy S.  
Vice President of Human Resources  
Hospitality  
Used the software for: 1-2 years

### "Clear Company"

March 16, 2022

5.0

I enjoy working with Clear Company. They make one aspect of recruiting easy.

Pros

I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization.

Cons

I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding.

Review Source

Jillian J.  
Employee and Labour Relations Associate Manager  
Human Resources  
Used the software for: 1-2 years

### "ATS system that makes tracking easy"

November 28, 2018

4.0

Pros

ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.

Cons

I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.

Review Source

AL

Acacia L.  
HR Assistant  
Oil & Energy  
Used the software for: 1-2 years

### "Love the new design "

August 6, 2024

5.0

The learning program fits our company perfectly!

Pros

Loving the fresh, engaging new curriculum design!

Cons

Nothing to dislike about the new design!

Review Source

CW

Cienna W.  
HR Generalist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "ATS of choice - simple, complete, and cost effective"

July 27, 2018

5.0

This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.

Pros

Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Cons

Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

Review Source

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