NetDocuments

NetDocuments


3.5 / 5
9 reviews

Who Uses This Software?

Law Firms and Corporate Legal Departments Financial Institutions Real Estate Departments Healthcare


Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NetDocuments
  • www.netdocuments.com
  • Founded 1998
  • United States

About NetDocuments

NetDocuments allows everyone on a team to stay in sync. Your team can search, review and organize documents from one single interface. Instead of sending documents via e-mail without security and control, why not "share it" with others and enjoy a full set of rich features to organize, manage and control your work. NetDocuments is a single service for document and email management and collaboration.


NetDocuments Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search

NetDocuments Reviews Recently Reviewed!


Have to put your documents somewhere

Mar 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -The ability to track version control

-Share documents internally & externally

-Create folder structures to classify documents in addition to document types

-Remote access app

-Security

Cons: -When there is a problem or sync issue, there isn't always a reason

-Speed sometimes (although this is more likely an internet speed issue)

Overall: If you are looking for a reliable document management system that you can use with no infrastructure cost this is it. It can get pricing based on the use, but it is worth it in the long run.

Capterra loader

Powerful and reliable legal-centric document and email management tool

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Powerful, cloud-based document management system helps our firm effectively store, create and categorize our documents and email. Collaboration tools allow us to easily share individual documents or even entire folders securely with our clients and experts.

Cons: NetDocuments has made big strides in reliability and customer focus and these areas need to continue to be developed as they were not strong suits in years past.

Overall: Security and collaboration

NetDocuments: Better Features, Better UI

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In-document text search, easy UI, competitive pricing

Overall: We needed a document management solution a couple of years ago that would allow us to find old, editable text documents in multiple ways, since our legacy practice management software made it impossible to find documents unless you already knew which file they were in. The key NetDocuments feature is in-document text search. We can now search for documents using a key phrase in the document itself, rather than needing a title or tags. If you have a good title and tags, documents are that much easier to find.

Netdocuments

Dec 12, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's a cloud base system and for the price it was the best one out there for our small firm. Having a customizable home page is easy to access active client work.

Cons: Downloads are slow and the checking in documents automatically is only working have the time. We have to do a lot of check in manually.

Overall: Shareholder wanted a cloud base system. We are still working through the bugs and hope with new versions coming out it will be able to integrate better with office options.

Could be great but falls short

Jun 12, 2018
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: The e-mail integration is awesome, when it works. We run into too many issues to where it loses a connection or fails to uploaded an e-mail.

Cons: Each update makes the system slower and slower. Every time they update their website, a feature breaks and they have to go back and fix it. Hold times for tech support and times can be a little ridiculous.

Not completely sold on it yet

Jan 15, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Indexing documents into categories has helped narrow down searches better.

Cons: It's a bit slow in retrieving documents, and it can be difficult to navigate on occasion.

Overall: So far, my experience has been ok, but I am not sold on this software just yet.

Solid Cloud Document Offering

Nov 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We use NetDocuments to share and send documents securely with other companies. It is a pretty straightforward and easy-to-use offering. Because of this, it has been good to work with and easy to get others to get up to speed with it.

Net Documents - Only meant for about 5 users

Feb 08, 2019
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The search functionality with wild card matching it really nice for developers/people who know regex.

It had integrated MS office to view without opening the document

Cons: It was horrendously slow. We have about 40 users and imported documents from another document management service. It was much much slower to search and the way it searches was really bad

Aug 14, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money