---
title: "NetDocuments Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NetDocuments Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more."
source_url: "https://www.capterra.com/p/225425/NetDocuments/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 NetDocuments Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NetDocuments

## What is NetDocuments?

NetDocuments is a cloud-native document management system built for legal professionals who need secure, intelligent, and connected ways to manage their work. Trusted by law firms, corporate legal departments, and public-sector organizations, NetDocuments goes beyond document storage to serve as the central platform where legal work happens. It brings together content, workflows, collaboration, and AI in a single governed environment—helping teams work more efficiently while maintaining strict security, compliance, and auditability. With built-in AI capabilities like intelligent search, automated profiling, and workflow automation, NetDocuments helps legal teams surface insight faster, reduce administrative effort, and apply their expertise where it matters most. Deep integrations with Microsoft 365 and other legal technologies ensure professionals can work seamlessly in the tools they already use — without sacrificing control or governance. NetDocuments is designed to scale with or

## What is NetDocuments used for?

[Document Management](https://www.capterra.com/document-management-software/)[Email Management](https://www.capterra.com/email-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

82%

Neutral

10%

Negative

8%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   OCR / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NetDocuments?[Manage this product listing](https://www.g2.com/products/netdocuments/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NetDocuments

4.2 (51)

VS.

[4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (51)

Ease Of Use

4.7 (28,511)

Value For Money

3.9 (37)

Value For Money

4.5 (20,635)

Customer Service

4.0 (44)

Customer Service

4.6 (18,626)

## NetDocuments alternatives

[4.7 (4,266)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,635)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,751)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,893)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/225425/NetDocuments/alternatives/)

## FAQs about NetDocuments

Overview

### What problems does NetDocuments solve?

NetDocuments solves scattered legal document storage, slow file retrieval, and unclear version history by organizing matter-based workspaces, indexing document text for keyword search, and recording edits. Law firms, legal operations teams, billing staff, and case managers benefit from secure cloud access, Microsoft Office integration, and controlled sharing of case files.

Answer based on 26 reviews

Overview

### Which roles and teams benefit most from NetDocuments?

NetDocuments is most used by paralegals, legal assistants, and attorneys managing matter files, drafting documents, and maintaining organized case records. Legal operations, office services, and project teams rely on it to coordinate document access and filing. IT, security, and systems administrators support permissions, governance, and secure information management.

Answer based on 50 reviews

Overview

### What company size and industries is NetDocuments built for?

NetDocuments serves law firms and corporate legal, compliance, and government legal departments of all sizes, with small businesses representing 76% of reviewers. Its strongest industry fit is Law Practice at 53%, followed by Legal Services at 18%; Financial Services accounts for 6% of reviewers. Midsize and enterprise organizations each represent 12%.

Answer based on 51 reviews

Features and Usability

### What are the key features of NetDocuments?

NetDocuments includes core document management features for cloud storage, matter-based file organization, full-text search, email management, and version control with audit trails. Differentiating capabilities include role-based access controls, secure external document sharing, Microsoft and legal-software integrations, and configurable workflow automation for document routing and notifications.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does NetDocuments integrate with?

NetDocuments integrates with over 20 third-party tools, including Microsoft Outlook, Microsoft 365, Microsoft Word, Microsoft Teams, Microsoft Excel, DocuSign, Clio Manage, and Centerbase. Its integrations support email filing, document creation and editing, collaboration, e-signatures, practice management, and records-related workflows across legal teams.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does NetDocuments offer?

NetDocuments provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support guided instruction, webinars allow live online learning, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and setup steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does NetDocuments offer?

NetDocuments provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Users say phone help is especially useful when support pages do not answer every question, while some also note that the available guidance can feel limited for certain tasks, though staff appear open to feedback.

Answer based on 2 reviews

Security

### How does NetDocuments handle data security and access control?

NetDocuments uses cloud-based, safe document storage and secure sharing to protect files and support collaboration. Users can securely share individual documents or entire folders with clients, experts, and other companies, while organizing documents by user or client. Reviewers also cite dynamic version management and email integration as part of secure document handling.

Answer based on 11 reviews

Document management

### How well does NetDocuments manage legal documents?

NetDocuments organizes, stores, and retrieves legal files effectively through matter workspaces, version history, document search, and Microsoft integrations. Legal teams value cloud access, client-based filing, and editable-document search, while some users find labels confusing, struggle to locate saved files, or experience slow previews, searches, and uploads.

Answer based on 26 reviews

## Features

AI summary

Based on 32,025 Enterprise Search reviews

Capterra data shows that buyers of Document Management software rank the following features as their top priorities:

-   **Secure Data Storage** (**56%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**49%**)

NetDocuments supports all three of the features reviewers rate most highly: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities give teams a secure place to store files, keep documents organized and accessible, and share information efficiently across users, helping businesses protect important records while improving day-to-day document handling.

Secure Data Storage

4.7 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Document Storage

4.6 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Sharing

3.9 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Electronic Signature

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

Access Controls/Permissions

3.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

NetDocuments 108 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

The use of AI to automate the process of reviewing, identifying and marking changes in contracts

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Condenses long documents or text into a brief summary.

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Software's ability to perform similar action on multiple similar files simultaneously

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Track and monitor efficient handling of all changes/transitions

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Provides Cloud deployment options (private or public cloud, hybrid cloud).

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Deliver highly accurate and legally compliant solutions that integrate with legal databases internally and externally

Configure existing workflows to meet your organization's needs

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronic signing method that validates the authenticity and integrity of a digital document

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Document Check-in/Check-out

Switch documents into read-only mode to prevent concurrent editing by multiple users

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Maintain a repository of documents related to the product, such as technical specifications or contracts

Aid in drafting legal documents, contracts, and correspondence by providing suggested language and structure

Assemble applications and processes by dragging over and arranging pre-built components

Review and summarize contracts and agreements for M&A and other legal transactions using large legal databases for due diligence.

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Software supports a wide range of file types.

Find & retrieve relevant data or documents

Designed for large businesses

Tailored for law firms, legal departments, and legal practitioners

Specifically designed to address the needs of law firms and legal departments

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Compile and organize data into specific metrics

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Deliver highly accurate and legally compliant solutions that integrate with legal databases internally and externally.

Automate routine legal tasks and manage workflows effectively

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Interact with agents using conversational language

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Extract key terms, information, categorize sections and summarize the ask reducing manual effort and improving efficiency

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

An email inbox that can be accessed and managed by multiple individuals

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Edit text as needed

Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF)

Generate a summary of short or long form text

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Extra layer of security that requires not only a password and username but also something specific to that user

The process of cross-checking new versions with previous copies to identify changes

Track revisions and updates made to files and navigate between different versions

The process of reverting to a previous version or state

Streamlining repetitive tasks and activities through automated and predefined workflows

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (50)

4.0

Based on 50 reviews

## Pricing

Value for money

3.9 (37)

### Starting price

Free trial not available

[View all Pricing Plans](https://www.capterra.com/p/225425/NetDocuments/pricing/)

Value for money

3.9 (37)

3.9

Based on 37 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Claude](https://www.capterra.com/p/10011218/Claude/)[

Centerbase](https://www.capterra.com/p/75540/Centerbase/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (44)

4.0

Based on 44 reviews

## User reviews

Overall rating

4.2

Based on 51 reviews

Filter by rating

5(28)

4(14)

3(5)

2(1)

1(3)

Mentioned topic

Sorted by most recent

Julie C.

Paralegal

Legal Services

### "A good program"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 17, 2026

Overall I am pretty happy with NetDocs. It could be better to use with Litify and other tracking programs used in our firm.

Pros

Ease of use and the ability to organize the documents as needed. Its a good program for organizing legal documents.

Cons

The lack of ability to link/cooperate with other programs in my system for continuity. It does always work well with my billing programs.

Switched from

[Litify](https://www.capterra.com/p/160393/Litify/)

Litlify is the program our firm primarily uses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jim M.

Member

Law Practice

### "DO NOT RECOMMEND NETDOCS AT THIS TIME "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

September 26, 2025

I cannot recommend NetDocuments, primarily due to excessive costs and inefficiency. One major issue is how the platform handles OCR: every OCR’d file is stored as a second version, which doubles storage usage and greatly increases expenses. With Worldox, OCR did not create duplicate files, which saved substantial disk space. For our small firm of 23 users, WITHOUT any of the AI features, NetDocuments costs nearly $30,000 per year for only 1.8 terabytes—an unsustainable price. Another serious drawback is the lack of efficient document and email previewing. Worldox allowed instant previews in a panel, making it easy to identify content quickly. NetDocuments forces you to open each file, and even then the preview pane often lags noticeably. This slows down workflow and makes daily tasks unnecessarily frustrating. While I understand that NetDocuments is cloud-based, so are Outlook 365 and Adobe Acrobat, both of which provide fast, seamless previews. If those services can optimize their systems for speed, NetDocuments should be able to do the same. Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness.

Pros

The fact that my case management company (not NetDocuments) linked our software to their product has been helpful. I can press a button on my case management product and pull up all the documents associated with that case. Again, this is something the team from my case management program did.

Cons

1\. Very slow to preview - significant latency in just trying to look at a document 2. Very high price - approximately $30,000.00 annually for 1.8 terabytes of storage 3. Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use 4. Went from Worldox to Netdocuments. It is actually difficult to locate documents at times. This is leading to employees saving in file explorer

Switched from

[WORLDOX GX](https://www.capterra.com/p/80770/Worldox/)

We were told that Netdocs had purchased Worldox and that we would have to switch eventually. They provided us what we thought was a deal (less than $10,000.00) to convert our data from Worldox to Netdocs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Ann B.

Paralegal

Legal Services

### "Overall a good product, but with some glitches. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 23, 2025

Overall, a good experience, but there are certain glitches that can be annoying. The file/subfolder issue described above is one. Also, when I move or copy files from one file or folder to another, I often get bounced back to the home page, and I have to re-open the case I was working on. Also, as mentioned, the system times out too fast, and should not time-out at all if I'm actively working in the file.

Pros

Intuitive search tools allow you to search for key terms across all files quickly and easily. It also has an option to recall recent documents that comes in very handy.

Cons

The "per-named" file folders do not have an option to create subfolders within them. For instance, the pre-named file folder for Deposition Related does not allow me to create a subfolder within (i.e. a separate folder for each deponent). In order to do that, I have to create a separate folder for Deposition Related, then add subfolders within that folder. This results in duplicate folders/locations, so I end up with a file called "Deposition Related" then a separate folder entitled "Deposition Related" within which I can then create the necessary subfolders. It's very clunky. Also, the ND sessions time out too fast. Even when I'm actively working within a case, the system will "time out" forcing me to log back in. It is annoying and disruptive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maggie S.

Intellectual Property Intern

Law Practice

### "Excellent Organization and Sharing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 9, 2025

Pros

NetDocuments provides an application that is easy to navigate for thousands of documents, including all different file formats.

Cons

On occasion, NetDocuments struggles to find certain files through its search feature, such as emails with certain phrases in their titles.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bhumi H.

Operations Specialist

Commercial Real Estate

### "NetDocuments Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 2, 2025

Overall we felt this software did what we needed it to do. We will be using this for the forseeable future and will keep our user count low, however this was one of the better platforms we found for our company.

Pros

My team and I liked that we were able to access documents from anywhere, the software was organized and well laid out for ease of use, and the security features of this platform were exactly what we needed for our peace of mind.

Cons

We found that sometimes there would be minor lags/delays during high business hours if we were trying to view a large pdf or upload a large pdf. We did have some integration issues at first but support helped us through those hiccups. Cost was a factor the more users we had the more we had to spend on the software, I wish they would have worked with us on that factor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jorge R.

Analyst

Legal Services

### "Netdocs Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 22, 2025

I would say overall I like Netdocs, it’s easy to move and create documents. I would give this a 9/10.

Pros

My company just switched to Netdocs and it’s much better than our old software. Favorite thing is users are allowed to delete their documents/versions.

Cons

Thing people have complained in my company is saving a document to a workplace then trying to find the document. Users have trouble finding their created documents.

Switched from

[eDocs](https://www.capterra.com/p/169707/eDocs/)

We wanted a newer software to be able to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Ronald H.

owner

Entertainment

### "Great Product, just not for us"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Again, if we were a huge office firm, it would be effective but we only have a handful of entertainers we manage and the documentation associated with that is minimal.

Pros

Its very effective for a law firm but not for our entertainment company. Easy to use that's for sure!

Cons

We don't use the document history like a brick and mortar company does, we are lawyers but represent comedians.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brandon R.

Registered Behavior Technician

Hospitality

### "My Experience With NetDocuments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2025

Outside of the slow upload speeds and occasional downtime, I enjoy being able to use NetDocument's workflow tools to automate repetitive tasks, such as document routing and task notifications.

Pros

I love that NetDocuments has enhanced security, streamlined collaboration, and integration with existing workflows.

Cons

I don't like that NetDocuments has slow upload speeds, a clunky user interface, and occasional downtime.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Colin W.

Network and Security Governance Manager

Law Practice

### "Works great, but needs some polishing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 22, 2025

Pros

The app has a lot of different functionalities to it, and make organizing your work very easy. You can send encrypted files over to anyone who needs, and it makes collaboration easy.

Cons

The search feature needs a bit of work to make life easier on users. The UI could also be updated to make things more intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Maddie L.

Executive Assistant

Legal Services

### "Exceptional Experience with NetDocs for Document Storage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

overall experience with NetDocs is great. I use it everyday for work and I have not had any major issues with the program. Only good experiences for using it for about 5 years. It is one of the most important software programs we use at our organization to keep our day-to-day flow going.

Pros

I love how organized and secure NetDocs is for myself and my organization for document storage. It's super easy to use for my own personal work and to collaborate with other team members, which is super important.

Cons

the only con was lack of integration into the new Outlook, but I do think the issue of integration has been dealt with and fixed. :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/225425/NetDocuments/reviews/)

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