Average Ratings

34 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RenWeb
  • www.renweb.com
  • Founded 2002
  • United States

About School Management Software

Used in more than 3,500 schools, RenWeb provides 300+ core features and powerful integrated solutions that automate your school administration, classroom management, communication with the home. This web-based solution also offers a turnkey data conversion and setup process, comprehensive training, and live Customer Support.


School Management Software Features

  • Attendance Management
  • Blank Student Monitors
  • Class Summary
  • Collaboration
  • Gradebook
  • Individualized Assessments
  • Lesson Plan Management
  • Screen Activity Recording
  • Test Building
  • View Student Monitors
  • Accounts Payable
  • Attendance Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Class Loading
  • Fixed Asset Management
  • For Private Schools
  • Fund Accounting
  • General Ledger
  • K-12
  • Payroll Management
  • Purchasing
  • Academic Reporting
  • Admissions Management
  • Assessment Management
  • Attendance Tracking
  • Behavior Management
  • Bookstore Management
  • Cafeteria Management
  • Classroom Management
  • Clinic Management
  • Curriculum Management
  • Enrollment Management
  • Event Calendar
  • Facility Management
  • Faculty / Staff Management
  • Financial Management
  • Fundraising Management
  • Higher Education
  • Housing Management
  • Independent / Private
  • K-12
  • Library Management
  • Parent Portal
  • Scheduling
  • School District
  • Special Education
  • Student Information / Records
  • Student Portal

School Management Software Reviews Recently Reviewed!

Phone experience is horrible unless you pay for tha app!

Oct 29, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It has decent features for students.

Cons: The site is very confusing for parents. Everything is difficult to find. The mobile experience through the website is one of the worst I have ever seen. Virtually unusable.

I have had nothing but trouble with this system

Sep 13, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: It is capable of being used for more complex assignments. If you like all your homework on the same page this is for you

Cons: It is difficult to understand the assignments since the writing is so cramped amd unindented. Making an account was aweful. It always randomly ask me to sign in again. If our assignments were more simple then we would probably use google classroom like everyone else.

Overall: You do get your assignments in the end

I love the application for smart phones.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how quickly I can enter attendance and new grades. I also like the calendar feature with important school related dates.

Cons: I only have an issue with setting up my classes each year. It would be nice to keep everything the same each year. Also it would be nice to see previous years lesson plans

The best thing about RenWeb and FACTS is the customer service.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since this software is so comprehensive it is great to be able to call the customer service number any time during the day. The customer service team is courteous, helpful and very knowledgeable. Using this software in addition to FACTS has also allowed us to pass on the same level of customer service to our students and families.

Cons: The transition has been difficult and it would have been helpful to have more integration, import export capability with Excel and have templates provided for this transition.

Overall: Our parents do not need to call our office as often, they can go straight to RenWeb and FACTS to see what is going on with their student and their account. It is transparent and user friendly to them.

We use Renweb for our new student enrollment, applications and grade processing.

Jun 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Renweb has a key feature where it stores emails sent to parents for the past 6 months. This is helpful when trying to track who emails were sent to.

Cons: There are glitches in the system. It is hard to get technical support for issues as most time the IT department does not understand the issue.

We began using this program this year at our school and it is way better then other programs.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is very detailed, simple and sufficient. It is very clear to use and very practical. Great Program.

Great product. This can track everything we need at school.

May 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that flexibility of the database. It tracks families as groups, and as each individual separately. It allows me to "divorce" families and change things however I need.

Cons: Like all advanced systems, it can be cumbersome to drill down to all the levels and use all its capabilities. But whether for simple users or expert ones, it seems to accomplish everything we need at our school.

Overall: We are able to track all our school families, with notes and interactions and even distant family members. It has professionalized our database management efforts at our school.

RenWEb is TERRIBLE! I CAn't wait until we drop it!

Mar 21, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Everything! It is NOT user friendly!

Overall: As a teacher, the last thing I need is frustration entering grades! I log in, I can't find my gradebook. I go to the help section, there is diddly squat there for their new Renweb1. Customer service closes too early for us west coasters. Printing your report cards and comments is an exercise in frustration with how many places you have to go to enter data, transfer data, etc. It is just TERRIBLE! Our school is abandoning it after this year. I URGE you not to begin with it!!!

Recommendations to other buyers: AVOID IT AT ALL COSTS

great software, but complex

Feb 10, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: web based, customer support

Cons: quirky (probably like any software)

Overall: RenWeb is amazing. There are so many features and abilities that make our school run. We simply don't use everything RenWeb offers, but all of its core modules we use all the time. Its newest web interface is convenient and efficient. They do make continual improvements to the product, which I appreciate.

There is a real learning curve associated with starting out implementing RenWeb. Their video training is good, and their customer support is great, but it's still a big undertaking. Teachers have a few key things to do in the system, and most of them will get up to speed quickly. Admisistrators have much more to do, and it just takes time to figure it all out.

Renweb basically works, though it shows its age.

Jan 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: All the basic teacher / admin functions are covered reasonably well. The system is stable.

Cons: Old look, Windows bias.

Overall: Renweb appears to have been developed on a PC years ago at a private religious school in Texas and has expanded since then to be the go-to system for conservative Christian schools. It shows its age but basically works well. Not for Mac! and Not for overseas (that is, it had no provision for A4 paper or date-format or multiple currencies). It has elaborate grade-calculation settings and reasonably good attendance and grade-input methods. E-mail communication from teachers to students & parents is reasonably well done. Ironically, we missed all these basic functions when our administration switched to a glitzy new facebook-like system. Renweb recently merged with a finance company, so it is not clear how that will affect this core business--maybe better, maybe not.

Recommendations to other buyers: It gets the job done.

School Management software

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: easy to communicate, and mobile app make life easier

Cons: it doesnt work well with google chrome, messes me up

Overall: we use this as our main communication resources , and it works great. we do our report cards and emergency contacts and name it and you can find the details. there are few new additions they keep adding which have some bugs but they work with us to help us out

Recommendations to other buyers: i would really like if they work well on establishing it with google

Worst Software for communicating with school!

Dec 02, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: When it works it is detailed

Cons: It never works!

Overall: This is the worst program I have experienced since my son started school... there is always a glitch going on and the tech support is very slow at fixing problems. Some days it recognizes me...other days it doesn't. It is frustrating to track my sons progress and a lot of the time I have to talk to his teachers to find out how he is doing because I can't get logged in. The system is slow to show the updates that his teachers input... just overall a terrible experience. School speak is a much better software product!

Recommendations to other buyers: Get better technical support!

Extremely Frustrating

Nov 28, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: There are a lot of possible functions that can be used.

Cons: Despite all of the functions, the grading portion seems to be an afterthought. Entering assignments is cumbersome, and entering late work is excruciatingly painful.

Overall: I have heard so many positives about this grading system that I was eager to use it. However, after just a short time attempting to use it, I can truly say that it is about the worst grading program I have ever used. It is cumbersome, using many clicks and steps to perform simple procedures. Free grading programs are better than this. What used to take me a short time to do with grading, now takes me much longer. I really wish I didn't have to use this website!

Recommendations to other buyers: Avoid this program for grading software!

Constantly improving software for schools

Oct 14, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is the best part of using Renweb. They have a lot of self-help articles and videos. If you are crunched for time or can't find the answer you need just call them and they are more than happy to walk you through the issue!

Another great thing is to have everything you need to run a school in one system! That simplifies all of our lives. They've even developed an integration with FACTS to make billing streamlined!

Cons: The fact that Renweb is creating a new online system and going away from their desktop based system will be great once it's finished. Right now it's frustrating to be stuck between the two systems with some important features not functional online yet (I know because I have a mac and can't use the desktop version).

Some aspects of Renweb are clunky and not well organized which can be frustrating when you are trying to figure something out and don't have a lot of time.

Overall: We use Renweb throughout our entire school. We use their basic Student Information System as well as their value added Online Application/Online Enrollment.

Overall their system helps us accomplish much more than our past paper system, although we have frustrations about the functionality of the features and ease of use from time to time.

Fortunately their customer service is too notch and there's never been a question or issue they haven't walked with us through.

They are currently in the process of updating their entire system from a desktop version to a web-based. Once this transition is completed and the bugs are worked out, they will have a sleek, modern interface that isn't as clunky and is more user friendly.

Their value added product of Online Application/Online Enrollment leaves a bit to be desired but is a cost effective solution. It is not as user friendly for the families going through the process and doesn't make it easy to simplify some of the steps.

We've enjoyed working with Renweb so far and would recommend the software to another school that is willing to put in the time and resources to work with a company that is in the process of updating their systems.

Recommendations to other buyers: Overall I would say it's a great product for the value. The company really listens to the input of their customers and tries to make it a better experience. Just make sure you're willing to put in the time to learn how to use the software and that your teachers are willing to get on board!

Buyer's Remorse.

Oct 06, 2016
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: Renweb is a disaster.
1. The default date setting for all documents your teachers and staff go to the trouble to upload and make accessible to students and parents is ONE DAY. You read that right. You didn¿t know your staff would go to the trouble to upload something for just 24 hours, but that is what Renweb thinks, and refuses to change. Their default should be a one week date range. In what universe would anyone want documents to disappear in 24 hours? In the Renweb universe only. You must remember to change the date when you upload it.
2. Renweb will not set a default for any links you click within Renweb open in a new tab, claiming that is a function of your browser. But many, many websites set their links to be either pop-ups or new tabs. Renweb will not.
3. No flexibility on naming links on the website you pay them for. If you want to use Lesson Plans for Assignments, forget about naming it correctly for YOUR school. Your parents and students will have to use their pre-named tabs, whether or not that applies to your school. Forget about any customization for the big bucks you pay.
4. ¿Resources¿ as a link name is used twice, which is very confusing to parents and students, and unnecessary, given there are many words in the English language. Why not name the Class tab for Resources, ¿Documents¿? Because that is what it is. Then the other Resources, in the menu column, will be distinct, and for schoolwide resources.
5. Email formatting is abysmal; some kind of primitive html form that yields automatic spacing (not visible to the sender) between paragraphs and an ugly font; there is now a Communications Beta, so perhaps that will address the sheer ugliness of their email formats.

There is much more disappointment awaiting you in the inflexible Renweb, but after spending my morning untangling yet another problem, I need to get to mission-critical tasks.
Yes, they get high marks for customer service from many users, but that customer service is necessary to compensate for all the inherent issues.

I am so sorry we invested in Renweb. Unnecessarily complicated to interface with, while yielding emails that look like they were created ten years ago. An odd combination of behind the scenes 'sophistication' with primitive-looking email communications with parents/ students.

Powerful software but slow to innovate and address issues

Jul 08, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: One stop shop for multiple software applications

Cons: Slow to innovate, expensive add ons, frustrating software functionality

Overall: I've been using RenWeb for five (5) years now and have a major love/hate relationship with it. It's expensive to get started and then expensive if you want to adjust anything. Thousands to add a custom logo to the report cards. The financial account system is not GAAP compliant and their response was "we're not an accounting software company." But if you're going to have the feature then do it right. The online teacher portal is not Chrome compliant and it took four years to get the Parent Portal working on Chrome. For two years I had to tell parents to run IE in compatability mode to get it to work. RenWeb1 (theire new online portal) was announced and pused 1.5 years ago and still is not functional. They promised an Android app when we signed up five years ago (it's only 3-6 months away - they promised) . It tooke 3 years to get it functional. They are extremely slow to inovate. Their modules do not integrate well. If you put something on your lesson plans on a specific date, only certain entries can be added automatically to your classroom calendar and then your gradebook. So for many things you have enter the same information 3 or 4 times to get it to each location. This results in frustration on the teachers part and lack of use.

What keeps me with them are the tuition management module and the student (afterschool care) time clock. The student clock creates unique barcode scanner cards for authorized pickups to ensure the correct person is picking up the kids. This one feature is about the only thing that keeps me with RenWeb.

There is no Google Apps for Education integration, but according to them "it's coming soon". The last time I heard that statement, it was three years. That's not soon.

Recommendations to other buyers: Look at Alma if you can function without the student clock and use recognized accounting software for tuition management, I would do that.

A must product to use

Jun 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the school management and account billing is one of ma favorite

Cons: it lucks some modules that might have been good for me

Overall: am really glad to have such an amazing software like this cause it has helped me maximize the school profits and also helped me on the day today business experience

Recommendations to other buyers: so far just add the missing modules then it will be perfect

trial and help

Jun 19, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: i have working on different software , so i just need to borrow a leaf from your expertise.
any kind of help i get from your product is highly appreciated.

One Stop Shop

Apr 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The only cons I've found with RenWeb is more about me not having the time to truly explore it and learn the in's and out's. There is so much it can do but...the reality is, we don't always have the time to just "play" with it. I'm new to my role this year so I'm doing tasks and running reports for the very first time...which is daunting. Fortunately, your team of customer support personnel are amazingly helpful and have always been super supportive and have happily walked me through the task at hand. I can't tell you how much that means when you're a bit overwhelmed and under a deadline. THANK YOU!! Hope to meet some of you at the Power Conference if I get to attend (keeping my fingers crossed on that).

Outstanding!

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: RenWeb has been the answer to countless problems we have had with our previous student data management company. If I call, someone actually answers the phone! There are several ways to get support, and everyone we have spoken with, electronically chatted with, or been trained by has been friendly and knowledgeable.

I use this on a daily basis and have only begun to approach the breadth of capabilities offered!

Feb 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is applicable to every aspect of a school and teacher's responsibilities, duties - it is very helpful and once trained I appreciate the capabilities!

The more I learn the program the more I like the program!

Feb 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Haven't learned any cons, when I have a problem I call for help and find out a solutions. Or maybe wish we had access to edit the template's and things that we set up with you guys. That way we don't have to bother tech support to do simple adjustments and pay out of pocket for it.

Program is Very Good, Customer Service is Excellent

Feb 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The benefits: Complete from inquiry to admissions to enrollment. Can tailor to suite needs with checklist items, automatic emails etc. Reports are easy to create.

Cons: Inquiry reporting is separate from admissions and enrollment reporting. Would be helpful to have one report to show inquiries that moved to admissions that moved to enrolled/finished.

The directions on RenWeb University seem scattered and I found it very difficult to learn the process for starting a new year and running through re-enrollment. I took the webinars which were very helpful, but I am a checklist person. So I called RenWeb many times to have them walk me through the process so I could write it down step by step.

The Customer Service was a life saver! This is my first big project creating re-enrollment from scratch. From creating the enrollment packets to testing them and learning the process for release, your reps were patient, kind and so helpful. I called so many times I began to recognize their voices when they picked up! I could only imagine when they asked my name and district code they probably saw a list pages long with my name popping up! Oh her again. They never made me feel silly for calling so much and took the time to help me walk through step by step and explain things in a way I grasped. I knew that I could take a risk and click a button not being completely confident what would happen, because if it caused a problem, someone would be able to help me. They were a huge safety net. As a result, we released online re-enrollment/enrollment two days ago and the world has not collapsed! lol. Can't say enough. Thank you, thank you!

Renweb- Moving forward with technology!

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Renweb has allowed our staff & families to move forward leaps and bounds into greater technology. As a admin assistant I use renweb constantly throughout the day. I've worked at this school for twenty years & can say with great conviction "this is a great product". One of the many reasons I appreciate renweb is their support staff. It is amazing how they can quickly talk you through an issue. I have to say that as many times as I have called, they have always been very professional, efficient & friendly. It must be a great place to work!

This software is the best.

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's user friendly and the customer support is awesome. The support allows us to feel comfortable using Renweb. Even if we aren't familiar with all aspects we can also call and receive outstanding support.

For the most part, I feel that RenWeb is intuitive as far as Student Information Systems go

Jan 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using RenWeb since 2008-2009. Usage is generally easy as most things are rather intuitive. As the person in charge of the system for scheduling and report cards, I have come up against some issues over the years. However, the strongest feature of this program is the Customer Support. I have utilized their services on more occasions than I can remember, often because some tasks are only done once a year and are not as familiar as those done with regularity. Any time I have contacted Support, the individuals have been friendly, knowledgeable, professional and have either given me a solution immediately or have gone the extra mile to turn the problem over to programmers or other support personnel who were better able to solve the problem. I can confidently say that I have never been left without a resolution and have been the beneficiary of special instructions to fit our particular situation. The Customer Support for RenWeb is one of the strongest selling points in my estimation and I have worked with other Student Information Systems for nearly 30 years before we started using RenWeb. Keep up the great job!

Excellent Customer Service!

Jan 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although the software is somewhat complicated, RenWeb's customer service is top notch. They are always polite and professional. And on the one (1!!) occasion where I did not get an immediate answer, my case was transferred to a senior representative who got back to me within hours. Coming from a technical and service oriented background myself, I am very impressed.

The best customer service

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I program is easy to operate and if there are any questions the renweb customer services is best I have ever used!

For the most part good. Most excellent tech support.

Jan 26, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Fairly easy to navigate once you get the hang of it. I like the fact that there are help buttons on practically every screen. Help desk is fantastic.

Cons: Report filtering is very tricky. New program versions do not automatically update--the user has to look for the latest version, rather than receiving a program prompt stating a newer version is available would you like to update? A common problem is my session gets timed out too quickly and I have to back out of the program completely.

Very useful software, customer service is great

Jan 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is powerful and flexible. The tech support is quick, easy and extremely helpful.

Because it is so powerful, it can be complicated at times. That's where the support comes in.

I am going on my second year using RenWeb and I thoroughly enjoy the program.

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I first started with RenWeb I was new to this program and wasn't really thrilled with it; but once I got more in dept with it, it was not so bad. I still haven't mastered using RenWeb University when I'm in a rush so I just telephone Support Technicians and they always come shining through to fix my issues. Overall a very good program. Thank you.

Wonderful, very easy to use.

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All pros, no cons.

Inherently flawed

Oct 09, 2015
1/5
Overall
1 / 5
Ease of Use
5 / 5
Customer Support

Comments: RenWeb is a program that was designed in the 90's and hasn't moved on since then. A simple report takes many more steps than need be, and it is unstable most of the time.

They fall short in many ways:

Lack of gradebook customization (No support for standards-based grading)
Zero software/support for Mac.
Clunky and confusing software for iOS
Spelling errors throughout software interfaces
Any custom report work takes a minimum of 30 days

Pretty good

Jun 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using this for several years now. I like it for the most part, but our business manager has trouble getting the detail he needs for financial reporting. Teachers sometimes have problems posting to report cards, but like the grade book and lesson plans. Parents love that they can keep track of grades, accounts, etc. online.

The help desk is usually pretty good at responding and getting issues resolved. The also have several options for contacting them, which is handy.

There are some inconsistencies in how it handles data, eg. lets one put anything in a date field, then abends in another area when it goes to display the date.

Most of the functionality is included in the base price, which is based on enrollment, but customization, which might be nice for reports, is a hefty monthly cost.

At an added cost, we can text/email/voice call the parents with notifications (good for snow days!). This is definitely worth the cost! While the base price includes email, many parents don't read email, so texting is a great advantage, esp. when we really need to get in touch with them.