Who Uses This Software?

CATS works with recruiting agencies and internal hiring staffs of any size. CATS is perfect for companies looking to scale without limitation, increase productivity and make more placements and hires.


Average Ratings

117 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • CATS Software
  • www.catsone.com
  • Founded 2006
  • United States

About CATS

CATS is a customizable, web-based applicant tracking system and recruiting software built for internal HR and recruiting agencies. Manage your entire hiring process - from posting jobs and screening qualified candidates to reporting on your hiring campaigns when finished. Users can collect applications with highly customizable, hosted career portals and find the right candidates with powerful searching capabilities.


CATS Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

CATS Reviews Recently Reviewed!


CATSone is better than most for less. Email sync issue, and reports are innacurate

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: CATSone is a great product and we recommend for anyone needing a applicat tracking system. its customizable to an extent. Fields are linked so you can't mess up data. Its good if you use it for CRM. Reports are odd, and email sync feature works 50% of the time. (adding emails to contacts in CATS with matching records)

Pros: Easy interface, great application site wizard , and great job site , built in, , customization of fields with restrictions (so you don't mess it up) . Status, and custom status available. Map custom status's to 'mapped' status. No cloud storage fees for resumes, or files that get attached to applicant / candidate records. API is useful but not without faults. Good custom reports per user. Google drive link, and online MS word linked. Live previews of images. Easy to read reports (there are some faults) Reporting is best thought of as a gauge and not an accurate thing. All around a great system. I recommend it to anyone whom has this need. Easy to use with live chat support per user for how to use it. Great training seminars. Etc. Good for when you hire 1 to 1. 1 hired applicant to 1 location. Email sync feature is great when it works. 50% of the time. It may be related to email host. I dunno. Reports are good. There are many. If you need New Applicants per user.. then you have to manually enter. But still many reports. Great price point. Beats many more expensive systems .. its has faults as your gonna read. But don't let that get you down. It's still worth it.

Cons: Hired applicants are 1 to 1. Hired Applicant can only work in 1 location. It's just not set up for 1 applicant in many locations. Non hired applicants can apply to multiple places, just not work in multiple locations. Its rare you need to hire one person in multiple locations. Via API you could achieve 1 to many locations via API and custom fields. But it's not gonna be easy. NO reports for new applicants per user if you use Live Job Application site. Reports new applicants per user only by manually enter each applicant. Reports can be difficult to understand. There are no white papers on it, and only some customer service reps understand it fully. Email sync feature works maybe 50% of the time. (email sync places copies of your email communication in the contact whom has matching email) Results may vary depending on email provider. Limited API calls per user, per hour. Need more ? They won't sell you more. You have to keep adding users. 500 API calls per hour per user @ $99 per user a month. but at least there are API calls. Really funky though. Be prepared to be confused. but eh , that's API ..

Recommendations to other buyers: If you need something that is robust. Doesn't change much. Is a great price point, simple , easy to use. Great features.. can deal with 99% reporting accuracy, are not worried about syncing all emails with contact records, and like having live support for how to use it. Then this is for you. If you need to hire 1 person to multiple companies, if you need email sync to work, If you need 100% accurate reporting, or If you want to use the live application site, and also need to know how many new applicants per user. Maybe pass on this.

We've had decent experience with CATS but are currently looking at other options.

Jan 04, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).

Cons: It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.

Overall pretty good. Customer service is outstanding. However, some features are not intuitive.

Jan 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer service. Extensive database of information and flexibility in most aspects of the product to adapt to your needs.

Cons: Some settings are hidden and it's not intuitive about where certain features are. I don't like that there's not a way to preview the cover page in a job pipeline (like there is for a resume), you can't email multiple people to ask for reviews on multiple candidates (which would be helpful for us as we serve nonprofits and Boards with multiple people are often making the decisions).

Overall: I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most comprehensive and flexible software that we have found so far (though needs more flexibility in some areas). The flexibility in tagging and sorting candidates and being able to assign tasks to other recruiters has been great. The star feature, status's, adjustable application fields and archiving are fantastic features. We use this product daily and have been very pleased with it for the most part.

EXCELLENT customer service, they answer on the first ring!!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LOVE the ease of use...even for someone like me who is not naturally adept at navigating my way through different systems, we have found that CATS is extremely user friendly, and on the occasions when we do need help, calling into their live US based customer support hotline and having nice, friendly people always eager and endlessly patient to help makes using CATS a no-brainer.

Cons: I honestly cannot think of any negatives...we have tried out multiple ATS and CATS is at the top of the list in terms of ease of use and customer support.

Overall: LOVE CATS, terrific applicant tracking system and EXCELLENT client support. We have invested in systems over the years but not being especially savvy with technical issues, have always run into roadblocks by not being able to utilize all the options and with limited customer support could never figure out how to implement half of what was offered...this is happily not the case with CATS.

Recommendations to other buyers: Buy it!!

Solid Recruiting Software for Recruiters

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customized Pipeline management. The database gives you multiple ways of viewing your pipeline. Combined with calendar integration, they make it easy to stay on top of your list of things to do. Loading in candidate resumes to a mailbox makes it easy to update the database. The capture tool makes it easy to load LinkedIn resumes to the database. The jobs integration to your website is easy to set up. Customer service has been great and the Price is very affordable. It's browser based and works on any platform.

Cons: I don't have have real complaints. They use a voting system to prioritize updates. Sometimes there are a few minor features that I would like to be implemented. But they are adding new features all of the time.

Overall: Comprehensive CRM database for a recruiting firm. Couldn't live without it.

CATS Review

Apr 14, 2016
2/5
Overall
1.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: The search works well and able to track all conversations that happen through email in or outside the solution Good with user defined fields. They were a really good, cheap solution 3 years ago but just didn't keep up with what was happening in industry.

Cons: 1) very klunky to use, last major upgrade was 2 years ago and no plans for upgrade anytime soon 2) no major upgrades or releases in ovder 2 years, no plans to come out with a new release or upgrade 3) the dashboard is weak and their reports are weak, have to use excel spreadsheet behind catsone 4) customer support is poor; it could be there is a lack of training but a call/email to custome support is just a waste of time - don't bother, 6) definitely not worth the price anymore - Cura and PCRecruiter do much more functionality for much less 7) CATSOne doesn't keep up with social media integrations

Recommendations to other buyers: We are looking at Cura and PCRecruiter. Support at both companies gets rave reviews form customers. Both systems have same functional as CATSONE PLUS MANY, MANY more features and functions to make recruiters more efficient. Both systems put out major releases several times a year as opposed to CATSONe who puts out a release every 2+ years. The search capability in both systems is now as good or better than CATSONE

Data Migration is made nearly imposible

May 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: Data transfer once you would like to switch to another provider is made imposible. The CSV file they provide is not sufficient.

Pros: Pricing is low which is attractive. depning on how you are funded, this might be the (only) reason for taking on this ATS.

Cons: We have used it for the first couple of years, but once we required smarter solutions around workflow management and candidate experience, it was very limited. Worst side of ths ATS is that they do not provide an SQL data dump. The SCV dump they provide is scattered across multiple files , some being corrupt. They were not willing to solve this via a SQL dump. (which they can easily do)

Works very well for I need

Jan 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is customizable, versatile. I like being able to sort on the various categories. Every day I learn something new that the program can do / different ways I can sort the data.

Cons: I do not have any at this time. Upon further investigation, the issues that I thought I had actually stemmed from my own need to become more familiar with the program.

Overall: Customer service is very personable and friendly ¿ they have the rare gift of actually WANTING to be helpful.

Recommendations to other buyers: You¿ll love it, especially if you take the time to really learn how to use it and actually understand what the program is capable of (past simple data entry).

Vendor Response

by CATS Software on January 11, 2018

Thank you, Jeannine, for taking the time to write a review of CATS! We think we may already have a solution for the issues you mentioned. A member of our support team will be reaching out to help!

CATS is a phenomenal tool for Corporate & Agency Recruiters!

Jun 26, 2014
5/5
Overall

Comments: Let me start by saying that I have been with CATS for the past few years. My experience has been nothing short of excellent. CATS has far more robust features than the other recruitment systems I've explored and/or used. It can be used to manage candidate flow for existing requisitions or to build strategic candidate pipelines for the needs of the future. CATS is easy to customize the system internally to work within your existing recruitment processes. Most of the other tools I've used has required us to create multiple work around processes forcing and even change our internal processes to meet the requirements of the system. This isn't the case with CATS and it only took us an hour or two to set it up. CATS has made various plug-ins available free of charge to its subscribers. These plug-ins allow you to do everything from edit resumes within the system using a Microsoft Word Plug-in, leverage WordPress, and even send LinkedIn profiles and resumes from job boards directly into the CATS system. You can easily move data from other recruiting systems to CATS. You can either upload large batches of resumes or even upload a CSV document from Excel directly into the system. One of the best features behind CATS is that it is a tool that continues to grow and is always improving. They continue to grow in excellence through the value they place on the feedback from their subscribers. Many of the suggestions recommended by subscribers have been implemented very successfully and relatively quickly. I strongly recommend any organization looking for an extremely robust and customizable recruitment solution to consider CATS. You can even avoid lengthy contracts.

Pros: Robust Features Customizable Saves time by posting to various boards through CATS Very user-friendly Cost effective

Affordable, Simple, Flawed

May 07, 2014
3/5
Overall

Comments: I¿m approaching two years with CATS and have reviewed and demoed many other ATS¿s including iCIMS, JobVite, The Applicant Manager, AcquireTM and the Monster Talent Management Suite. Bottom line up front: This is a solid choice for new firms on a budget who have low customer service expectations and no need for a reporting capability. The first thing that appealed to me about CATS was that it gave me a free 30-day trial that didn't hold back the bells and whistles. I had access to every feature from the moment I signed up. It was the most intuitive of all the products I demoed. I didn't need a salesperson to walk me through each section (something that I would have been hindered by with the other products). The default customization was nearly perfect and I was able to easily make the few tweaks that my workflow required. I uploaded my stash of resumes, posted my open job orders and started moving candidates through the hiring process. It was simple. Other CATS features - Want to allow candidates apply through LinkedIn or Indeed? Check. Want to push jobs to your company Facebook, Twitter or LinkedIn page? Check. Mass emails, automatic emails, job sharing with hiring managers, integration with Outlook and Word, a customizable jobs website? Check. CATS is set up for both corporate and agency recruiting. The two main negatives are customer service and reporting. Customer service is about what you¿d expect from a budget firm. Some questions I sent through email were ignored and some were returned with one-word answers. The reporting capability is a bit scary for anyone who might need to generate an AAP/EEO report. The detail just isn¿t there and CATS is either unwilling or unable to generate a custom report with the necessary data.

Pros: Affordable, Intuitive

Cons: Customer service, reporting

Capterra-loader

CATS provides a better than average data warehouse for candidates and contacts

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Fast searching and easy candidate importing
-Easy access from phone or computer
-Excellent uptime vs. other web-based ATS

Cons: -Disambigulation between candidates and between jobs is laborious
-Little support for texting, LinkedIn or other social media messaging
-Only allows one email per candidate to be contacted at a time
-No internal support for matching candidates based on town without ZIP code with a search for a specific ZIP--there should be an automatic matching of an arbitrary ZIP code withing the named town in a candidate profile when a user puts in a ZIP code radius

Overall: I can't really make an evaluation of this as we haven't used anything else in my time with the company.

CATS is extremely user friendly, and customization is a breeze

Jan 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: user friendly, customization, search any field, schedule workflow triggers, constantly improving itself

Cons: Reporting should be more functional/customizable, and that would make the Dashboard useful - I do not use this feature now because of that. (Why can I still not run a report that shows me EVERY candidate I EVER submitted - that is crazy for an ATS!)

Overall: It is easy to use, easy to train new hires, and continually improves itself with little time-savers

CATS is an excellent recruiting solution for both Corporate and Agency Recruiters

Jun 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Let me start by saying that I have been with CATS for the past few years. My experience has been nothing short of excellent.

CATS has far more robust features than the other recruitment systems I've explored and/or used. It can be used to manage candidate flow for existing requisitions or to build strategic candidate pipelines for the needs of the future. CATS is easy to customize the system internally to work within your existing recruitment processes. Most of the other tools I've used has required us to create multiple work around processes forcing and even change our internal processes to meet the requirements of the system. This isn't the case with CATS and it only took us an hour or two to set it up.

CATS has made various plug-ins available free of charge to its subscribers. These plug-ins allow you to do everything from edit resumes within the system using a Microsoft Word Plug-in, leverage WordPress, and even send LinkedIn profiles and resumes from job boards directly into the CATS system.

You can easily move data from other recruiting systems to CATS. You can either upload large batches of resumes or even upload a CSV document from Excel directly into the system.

One of the best features behind CATS is that it is a tool that continues to grow and is always improving. They continue to grow in excellence through the value they place on the feedback from their subscribers. Many of the suggestions recommended by subscribers have been implemented very successfully and relatively quickly.

I strongly recommend any organization looking for an extremely robust and customizable recruitment solution to consider CATS. You can even avoid lengthy contracts.

We have been using CATS since 2011 and have noticed many great updates through the years.

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It is user friendly and it is easy to find information. I like the boolean search features as well as being able to search by a particular field.

Cons: The system needs to be more customizable. There have been times when I have asked how to do something and have been told that it can't be done. For example, the reports section is unusable for my needs and I have to manually go in and create reports.

Cats is very user friendly!

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to adapt the database to fit exactly what you need. Free job postings are the best I have seen. Love that I can download profiles directly from Linkedin Recruiter to the database.

Cons: Really tiny wish list: I wish they had an app for the smartphone. Wish you could use the chrome extension to download information to the database from any website.

Overall: It is our main CRM system.

Used CATS for about a year.

Jul 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Overall does get the job done if the user have a good understanding of how to use the system for a decent price.

Pros: - Price is right. - Good for mid to large sized company due to the multiple features it has to accommodate connecting with hiring managers. - Have training tutorials and a customer service contact number. - Customer service are very knowledgeable with the software. - Connects with third party recruiting job posting websites.

Cons: - A new user would require training in order to utilize the software or benefit from the Applicant Tracking System (ATS). Not as user friendly as desired. - A challenging software to use because the visual diagrams or presentations are limited and is made up of mostly context. It is important the user is a visual learner. Having visual representations will help the user have a better understanding of the recruitment and or applicant flow chart statuses.

Fits like a glove

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The product is easy to use, cost effective and works for small to mid sized staffing or consulting firms.

Pros: Common sense layout - intuitive dashboards - easy to build pipelines. Bulk parsing is excellent as is the email integration.

Cons: Reporting is not at the level I need for my reporting requirements. Some basic reports are not easy (if at all) to create.

CATS is easy to use, but sometimes too simple

May 27, 2015
3/5
Overall
2.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: It's relatively easy to use and mostly intuitive in its functions. The support and live feedback chat is great. Also good that the filtering system has improved.

Cons: When applicants apply to a job order more than once or if I copy applicants over from another job order, the "date candidate was created/entered/last updated" doesn't necessarily change to reflect the most recent date. For example, if you mass select a group of candidates and use the "copy to another job order" function, if the candidate already exists in that job order, their "date candidate was entered" doesn't update, which means I have to remove them from the job order and re-add them to the job order to update the date. Also, lately, there have been a lot of delays and errors when filtering job orders with a large pool of applicants. And filtering is taking longer than usual.

Recommendations to other buyers: Use the live chat or call the support line when you have issues.

CATS has been a fantastic resource for our organization!

May 29, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: CATS has enabled our organization to streamline many of our processes and thus run more efficiently. Automating many of the tasks that we used to do repetitively has allowed for quicker response times. As well, the "add calendar entry" feature is fantastic and helps us to stay on top of all upcoming tasks.

Cons: The fact that each candidate can only have one profile makes it difficult for us when we engage the same candidate multiple times. It would be really useful to have multiple pages within the single candidate profile. The lack of this feature makes it difficult for us to keep track of all of our placements, which means that we have to use a different system to maintain our historical knowledge. Ideally, we would have one system that could do all of these functions. As well, the fact that is a web-based program is both a pro and a con - the con being that there is always the possibility that the internet will go down and we will lose access to our files. Having a complementary software program for our computers would be incredibly useful.

Overall: Overall, I would recommend this product to organizations looking to automate tasks and improve efficiency, but it works best as a compliment to other systems.

Capterra-loader

Overall a great experience utilizing CATS to get work done!

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that the technical support of very responsive and open to new ideas in order to continuously improve the system.

Cons: The least thing I like is that it's not fully integrated on a smart phone. That makes working on a mobile impossible.

Capterra-loader

Extraordinary support!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm not a technician, and having the resources of the CATS team be able to talk me through solutions to some of our challenges has been a tremendous plus!

Cons: The analytics could be made more pliable so that you could bring more info into an excel spreadsheet. Other than that, I can't think of anything.

Overall: We recommend it to our clients often. It helps us enable them to stay compliant and organized.

Everchanging platform with endless capabilities

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: staff is continually upgrading integrations; database is totally customizable - can search anything - great for a number of users, and autojob posting is great.

Cons: Needs better identification and merging of duplicate contacts. Hard to cleanup - also, needs better Nurture auto-email functions. Text integration would make this a slam dunk product as well.

Has everything we need

May 27, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I think the ability to have candidate correspondence link directly from my Outlook email to update their profiles in the notes section is probably one of the most beneficial features of this system. I love that I do not have to do anything manually!

Cons: I think what I like least about this system is the search/sort feature. When I do a search through all of the candidates through the system, I am able to sort by clearance level, for instance, but I can't then also sort by date updated. It doesn't seem I can have both sort features at the same time. If there is, I missed it!

Recommendations to other buyers: We do not use this for HR purposes; mostly for recruiting. We also use the job postings to sync with our EEO tracking. I would be sure this can accommodate all of your needs; staffing, HR, job postings, etc. before signing up. It is a really great tool.

excellent crm platform for the Value

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Love the system

Pros: easy to use and customize I like the most some capabilities of adding the candidates to the system and be able to send email and schedule meeting with several users

Cons: I would like to add text feature to it as well as schedule updates by email , not only on the calensdar

Excellent and cost effective for mid-sized organizations

May 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We switched from applicant stack to CATS in 2012 and have never looked back. The clean UI alone was a drastic improvement. Since 2012 we have grown our recruitment department from one F/T employee to 4. CATS allows multiple users to have accounts, which makes collaborating on candidates easy. The system does email integration which is extremely useful in tracking/documenting candidate communication (because sometimes it does not happen through the system). We have customized the system with ease which has allowed for complete workflow and task automation. With the click of a button we can notify candidates of next steps, change their job order, change their interview status, and notify other parties in our organization- this is all with one click. The system allows for the generation of countless workflows, custom email templates for individual or mass emailing, and the mass importing of multiple resume files for prospective candidates. While we wish CATS had an onboarding feature, we have successfully used the system in the past to collect employee documents who are out of state and begin that HR process. CATS has been a life saver. The system offers a lot for a very low cost. Our initial set up including fees was below $500 and our monthly fee per user on the system is $69. It is a great value.

CATS

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very affordable, especially for smaller companies.

Pros: It is easy to learn. It is easy to use. It easy to post jobs. It has nice functionality. It is customizable. It is affordable.

Cons: Not much help during the transition of data. You have to figure everything out on your own. Support doesn't really help you figure stuff out. Support points you to where you can go to read the answer as if you hadn't already tried that.

Capterra-loader

Good experience.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly. Very good applicant tracking. Control Panel very helpful. I can see CATS calendar integrated with microsoft outlook. Great understanding with linkedin.

Cons: Sometimes a little bit difficult customize some settings. I would like to inform in one shot all the applicants that are not in consideration about the end of the vacancy and it´s not possible. it would be very useful.

Overall: Is my daily tool. Great!

Great Applicant Tracking Program

May 27, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used CATS since before they started to charge for their product. I find it easy to use and the support excellent. As a recruiter, I want to be able to find candidates easily and have resumes parsed into the system effortlessly.

Cons: I would like to have some small additional add ons like being able to add additional colors to the work flow process.. I also would like to be able to send resumes to my clients for review.

Recommendations to other buyers: Take a look at the ease of use of the system. The process flow and how the system is very easy to use.

Easy to Use but definitely things to fix still

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It has a simple step by step use, quick start and easy to load everytime - Anyone with internet/Social media user knowledge can get it in no time

Cons: Big issues with different files formats to view without having to download it - Search bar is not the best, it can be definitely better. Search results for candidates or jobs is definitely as accurate as it could/should be

Capterra-loader

I like it, it is much less complex than other similar software.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very convenient to work in this application, because it is very easy, with a very good interface and a simple programming that allows me to save time when calling my clients, I recommend it for its simplicity.

Cons: I think it could improve the messaging part, since it only uses emails, it would be excellent to include social networks.

I just started using CATS at my new job and Ive gotta say this is one of the best databases EVER

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and just quality and use of this site. The ability to sort and label my data and candidates easily makes my job so much easier. (DOD CONTRACT RECRUITER)

Cons: I really dont have many complaints. My biggest one is probably how the "zipcode" function doesnt work and just reloads your page.

I love using CATS! It does have some querks, but overall a great system. Customer support rocks!

Jan 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The resume upload feature to auto-populate. The time/date stamps in the notes are fantastic. I love the ability to track all updates painlessly.

Cons: The email sync does not always work. I've gone back to candidate profiles and many times have to manually copy and paste emails into the the notes section.

Overall: Easy storage and tracking of candidates.

¿Great software. Top notch for recruitment¿

Jun 13, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software met our needs in terms of internal recruitment. Its hard to find software that does most things but this is quite good.

Pros: Pros: - User friendly and clean interface - Customization to fit your business needs - Support team is very helpful and never lets down - Great price and not expensive - They offer a free trial for those who are new to it - Powerful search too to filter out candidates

Cons: Cons: - Limited international job sites to post ads - Reporting features could be better - Would like to see some kind of Portable access (via mobile or tablet)

CATS is great! Highly recommend

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use CATS in 2 of our companies. I have used it in other companies too and also tried other ATS vendors. CATS is so easy to use. Open and broadcast jobs, candidate ranking and submission to hiring managers. Easy dashboard to view activity in real time and more. Plus, if I have ever had questions, the support team and my rep are highly responsive.

Cons: N/a - exceptional value and pricing. I find it more efficient and easier to use that other ATS systems I have used. Our businesses do high volume recruiting but I have also used it in a different company and found it great for souring and recruiting for specialized positions.

Not the best out there.

Sep 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's cheaper than most ATS systems. The design is simple and customer service is prompt to respond.

Cons: Very difficult to use. Many steps for one simple action. Difficult to mass email from searches. Tracking status of candidates through interview process is not very detailed.

Training and Customer Support non existent

Jul 19, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Not impressed, Much better systems out there for the price. Many resumes are not getting loaded correctly. Set up was a nightmare for transferring resumes. Could not get the pricing right in initial billing, etc. No real support or training at all.

Pros: There are many systems similar

Cons: Customer Support Training and loading resume capabilities.

CATS ATS Review

May 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is not complicated with a myriad of bells and whistles. The Customer Service is absolutely outstanding. I generally receive a response and resolution within the same day.

Cons: Some times of the day it gets a bit slow. I believe it must have to do with traffic on the site.

Recommendations to other buyers: Inquire about the speed. Some times of the day it gets a bit slow. I believe it must have to do with traffic on the site.

We use CATS for tracking all our contract and FTE requirements

May 27, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use Easy for administration Good pricing for the features offered easy to integrate

Cons: Need better search capabilities I would like to have better dashboards I would like to see better capability for ad-hoc queries Better user analytics

Recommendations to other buyers: Looks for a combination of features and ease of use for your team and pricing. There are a lot of tools in the market but finding the right balance is not easy

Super easy to use and implement

Jun 14, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The way to go in the digital industry is cloud based platforms. If your not cloud based yet, keep an open mind and try this

Pros: Simple and easy to use. Basically its a "out of the box" solution that is user friendly and has a great interface. You are able to accept applications and forms for the applicants withing the online interface. The ability to post job openings on free job board sites is an incentive for anyone using the software. The software being cloud based means that i can access this from anywhere i want. Customer service was excellent.

Cons: The way to go in the digital industry is cloud based platforms. If your not cloud based yet, keep an open mind and try this

Pretty good

May 27, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good customer service, frequent new updates of features, easy integration with social media and posting services.

Cons: Search function could be an inch better, it is also an American system and if you are based in Europe localisation is sometime an issue.

Recommendations to other buyers: It offers a lot of customization options. You need to think in advance how you want to structure your database, then it is great.

Good System for Smaller Groups

Jul 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: This is a great system for smaller groups who are trying to establish a recruiting system.

Pros: What I like most about this system is the ease of use. It's very easy to navigate and easy to learn as a new user.

Cons: What I like least about this product is the lack or reporting. The reports aren't very in-depth and there's not much custom-ability.

Highly Customizable and Cost Effective ATS

Jun 17, 2014
5/5
Overall

Comments: We switched to CATS from Applicant Stack in 2012 and have not looked back. All of our data imported over to CATS. The team was very helpful the first few months as we had tons of questions as we implemented the system. The system is very user friendly and easy to use. We have been able to customize fields and create our own custom fields, which has allowed us to create an application process unique to our organizational needs. We also are able to really tailor the system to fit our various applicant process for various roles. This has resulted in increased efficiency as we have automated the majority of our applicant tracking process all the way to a final interview stage.

Pros: Highly dynamic system Email integration (syncs with our gmail suite) Customizable workflows, applications, and candidate fields Clean UI Responsive support team A great value

Cons: Lacks an onboarding function Wish it offered integration with our payroll/HRIS provider (Paylocity Webpay).

Great ATS for small businesses; it's reliable and has great features.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the workflow and tracking in CATS; I also like the ability to link to our website and other apps.

Cons: Could be a little cheaper as it relates to adding users. Other than that, I think this is a great ATS.

Overall: The ability to keep up with our job requirements and candidates in a professional way.

CATS Review

Jun 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is customizable and user friendly. We were able to customize the fields for candidate profiles.

Cons: It is a bit "clicky" at times. Other than that, it is easy to use and allows you upload candidate CVs and information so you don't have to manually enter the information.

Recommendations to other buyers: Create a way to input CVs that are in a PDF so you do you have to manually input information.

Consider chat / phone support non-existent.

Aug 28, 2015
3/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support
5 / 5
Value for Money

Comments: We have had these company for over 3 years, and same story every time. They will help in how the system works , but if it's broke or start to function or report differently from month to month, they will shrug it off and say its supposed to be like this . Also be aware then what is in reporting isn't quite true for reports. Its a mess. so don't rely on reports from them

Pros: Its cheap. Works well. Just don't trust reports. And if your ok with defensive limited tech support, then cats is for you.

Cons: Terrible consistency , terrible reports , and defensive tech support reps.

Customization and Personable Staff

May 27, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Working with CATS is great; they listen to your feedback and respond quickly when you need help

Cons: The internal search on CATS is not very functional; I'd love to search our database on a larger scale than they let happen.

Recommendations to other buyers: The staff of CATS makes using it very worth it. They just released new updates and functions that are very user friendly.

Decent system, but needs work

Jun 15, 2015
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The system adequately tracks applicants, and streamlines, our hiring/approval process.

Cons: Clumsy user interface, and lacks some data gathering features that we need to meet legal requirements. It is also not mobile-friendly which is becoming increasingly important as more people begin exclusively using mobile devices.

Recommendations to other buyers: Review your company's needs carefully. However, because a subscription is relatively inexpensive, you could do a trial run to see if it meets your needs.

CATS helps our organizaiton save hundreds of hours of work!

May 29, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: CATS is a very useful program for streaming our work. Without it, we would likely be unable to keep track of the massive amount of candidates/jobs we handle. Because of this program - we are one of the most successful organizations in our field.

Cons: There are a few cons which I have experienced using this program. First, there is no save draft function - so if someone else in our office signs in on one of our accounts which I am using, the information which I have placed into forms without saving is lost. Second, there is no ability to create multiple pages for one candidate. Often we are deploying candidates multiple times a year - but when we want to look back over the year we can only see the most recent work they have done.

Overall: Great program - limited in some areas (customization)

A great tool for small to mid-size businesses

Nov 20, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Cats has been a great tool for our organization. We have been using it since September. It was easy to implement and transfer all of our saved recruiting files into the system. Additionally, the ability to upload candidate research spreadsheets has been excellent. We received responses to our questions within 24 hours.

Cons: We would like to see increased integration with other job boards and social media sites. Perhaps even the ability to suggest websites for integration and an integrated Facebook careers tab vs. status update only option.

Overall: I recommend CATS for small to mid sized organizations seeking a lesser expensive tool to manage the recruitment process. The functionality and features of this system is very similar to some of the larger, very costly talent management tools available in the marketplace.

Full featured ATS, great value

May 28, 2015
5/5
Overall

Comments: The interface standard functionality is very robust but the best part is that it is also very customizable and the support team is very responsive particularly to requests to make things work in ways specific to my business processes (customization beyond the typical fields / workflow).

Pros: Robust functionality, very responsive, helpful, and knowledgable support team, leadership team focused on constant improvement and maintaining great value for cost. The product has been so customizable both with the obvious and with not so obvious tweaks that support has helped me implement that it works almost exactly to my whim. Love it!

Cons: More options for reporting on activity that I can custom build or integration with a reporting tool that could use any exported activity data