--- title: "SimpleSpa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimpleSpa Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/46329/SimpleSpa/" page_type: "product" language: "en" --- # SimpleSpa Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimpleSpa ## What is SimpleSpa? Streamline your business and boost bookings with SimpleSpa. This easy-to-use online appointment software empowers you to: Accept bookings 24/7: Clients can schedule appointments even when you're busy, maximizing convenience and capturing more leads. Beautiful booking experience: Offer a sleek and responsive booking page that reflects your brand. Automated reminders: Reduce no-shows with automatic email confirmations and reminders. Effortless scheduling: Manage staff schedules and appointments from a single platform. SimpleSpa. It's more than appointments, it's smarter business. Get started today! ## What is SimpleSpa used for? [Barbershop](https://www.capterra.com/barbershop-software/)[Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $10 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimpleSpa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.simplespa.com&name=SimpleSpa) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimpleSpa 5.0 (34) VS. [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $10 Per Feature, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (34) Ease Of Use 4.6 (3,651) Value For Money 4.8 (26) Value For Money 4.6 (3,260) Customer Service 5.0 (33) Customer Service 4.6 (3,280) ## SimpleSpa alternatives [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [EasyWeek](https://www.capterra.com/p/215487/EasyWeek/) [4.7 (99)](https://www.capterra.com/p/215487/EasyWeek/reviews/) Starting price $12.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215487/EasyWeek/) ## FAQs about SimpleSpa Overview ### Which roles and teams benefit most from SimpleSpa? SimpleSpa is most used by spa and salon owners, managers, and front-office administrators who need to handle scheduling, client records, and day-to-day business operations efficiently. Service professionals such as massage therapists, stylists, and holistic practitioners use it to manage appointments, track client preferences, and keep service delivery organized. Answer based on 29 reviews Overview ### What company size and specific industries is SimpleSpa built for? SimpleSpa is designed for businesses of any size, from small companies to large organizations, that need appointment management for multiple staff members. It is not limited to a specific industry and suits any service-based business that relies on online booking and scheduled appointments. Features and Usability ### What are the key features of SimpleSpa? SimpleSpa offers appointment scheduling and booking management, calendar management with calendar sync, and availability management for salons and spas. It also includes client and customer databases, online booking, reminders and confirmations, point of sale and payment processing, inventory tracking, payroll and commissions, reporting, and multi-location support. Integrations ### Which third-party tools and platforms does SimpleSpa integrate with? SimpleSpa integrates with Stripe for payment processing. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does SimpleSpa offer? SimpleSpa provides live online training and documentation for teams getting started. Live online sessions support guided instruction from a trainer, while documentation offers written reference material for self-paced review of setup steps and product features. Answer based on 6 reviews Getting Started and Support ### What customer support options does SimpleSpa offer, and how do users rate the experience? SimpleSpa offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, available, and attentive, with help during setup, migration, and custom requests. Responses are frequently described as immediate or within hours, though some users rarely needed support because the software felt easy to learn. Answer based on 15 reviews Ease of use ### Is SimpleSpa easy to use for salon and spa staff? SimpleSpa keeps daily booking and front-desk work easy to learn, even for teams with little formal training. Salon owners, spa managers, and hotel spa staff often describe the interface as straightforward for appointments, client records, and forms, though setting up custom forms may still need help from support. Answer based on 10 reviews ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) SimpleSpa supports all three features that reviewers identify as most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate, and let customers reserve appointments more easily, allowing teams to reduce manual coordination and manage daily availability with less effort. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients SimpleSpa 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Before & After Pictures: Before and after photos of procedure(s) - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Links: Personalize a booking link to share with customers - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (26) 4.9 Based on 26 reviews ## Pricing Value for money 4.8 (26) Free Trial Basic $10.00 Per Feature,Per Month Standard $20.00 Per Feature,Per Month Professional $40.00 Per Feature,Per Month Enterprise $80.00 Per Feature,Per Month Value for money 4.8 (26) 4.8 Based on 26 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (33) 5.0 Based on 33 reviews ## User reviews Overall rating 5.0 Based on 34 reviews Filter by rating 5(33) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JA Jamie A. Owner Cosmetics ### "\[SENSITIVE CONTENT HIDDEN\] and his customer service made me trust SimplSpa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2020 Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites). As a new owner, and not super tech savvy, I reached out to a few sites with questions. \[SENSITIVE CONTENT HIDDEN\] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which \[SENSITIVE CONTENT HIDDEN\] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with \[SENSITIVE CONTENT HIDDEN\] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!! I am sure you know this by now, but \[SENSITIVE CONTENT HIDDEN\] is an asset to your company! Other sites finally reached back out to me, but because of \[SENSITIVE CONTENT HIDDEN\] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!! Thank you Pros At first I was drawn by the fact that it was geared towards those of us in the Beauty/Service industry. I do Permanent Makeup, Eyelash Extensions, Eyelash Lifting, Eyelash and Eyebrow Tinting, and Tattoo Removals. I have various departments that require various forms to be sent out to clients and I love that SimpleSpa not only has that option available, but it is user friendly and had pre-loaded forms!!! AMAZING!!! I love the simplicity of the software, yet it is well developed with so many options and answers to my questions so to speak! It gives me all that I need and more!!! Cons The one thing I would love...is the ability to be able to attach images in the Forms section of the software. Other than that...it is PERFECT! Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) They do not have the ability to have forms added to their site at this time. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/) [Goldie](https://www.capterra.com/p/268055/Goldie/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing SimpleSpa Customer service (definitely #1), forms option, affordability, easy of use, the simplicity- yet depth of information, text options, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Michael F. Holistic Health Practitioner Health, Wellness and Fitness ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2020 I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms. Pros I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible! Cons I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training. Switched from [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) The reason for switching was price; Simple Spa offers so many features at an incredible price. My subscription would increase to $217/month as a single practitioner to keep the features I'm getting with SimpleSpa. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reasons for choosing SimpleSpa The main reason was price, SimpleSpa can't be beat. It is available on man platforms. Aesthetic Record is an app for Apple only, so purchasing Apple products to use the app isn't something I want to do, and I cannot add past transactions. Vagaro seemed to fit most of my needs but by the time you add forms and credit card processing, the subscription becomes much more expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Julian R. Business Manager Health, Wellness and Fitness ### "Great little piece of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2019 We needed spa software desperately to more effectively manage our bookings and customer communication. The SMS messaging feature has saved loads of time and effort on the part of the staff. There were a few small hiccups with the database upload but once those were ironed out, everything has been working really well. Pros The software is easy to use, pretty intuitive. With a bit of set up time, it should meet the needs of any spa. Pricing is excellent and customer support is always available and helpful. Cons Lack of integration with 3rd party apps and vendors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Asistente Ejecutivo Hospitality ### "Simple Spa easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 5, 2018 Pros its a very complete system to manage, it has everything any spa owner will need. Cons We had a little trouble setting up the online payments but it worked good, we were using other merchant account so now we had to get set up at the company they work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emmy M. Owner ### "Ease of use and intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2018 Pros What we like most is that our team easily learnt to use SimpleSpa, the support team which whenever needed was there for myself and our users, the flexibility in the reports which we needed on more metric and they added for us Cons The only difficulty I had was adding forms which the support team helped us with an excel file template for us to fill out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Emmy G. Owner ### "Easy to use and good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2018 Pros I am using the SimpleSpa system for one year, customer service has been there to help me when I needed which is a pleasant surprise when as a single person business we are always left behind. The texts are amazing, and my clients are reminded of the appointments and they can also reply and confirm. Cons I love the call functions, my wish if they make it work like being a front desk and someone can also book Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jim D. Owner Alternative Medicine ### "Only went through the initial 14 day free trial and all features are great except it's fee based." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 11, 2018 Pros Online booking is sharp and can sell online gift certificates. Client can receive a custom questionnaire to fill out that gets sent back with the appointment. Did not experience tech support but sales will normally get back to you within an hour to four hours. Cloud based software with back up systems in case there is a crash on the main server. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Sierra E. Manager ### "Easy to use, reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 12, 2018 Pros I love the way I can manage appointments easily. The way it stores client data and SOAP notes is so convenient Cons The only thing I would change is the price. It is little pricey but it's worth the money because it makes my life easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dwight J. Administrator Health, Wellness and Fitness ### "I have tested 30 appointment booking platforms, and this is BY FAR THE BEST!!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2017 1\. My therapists receive notifications of when a client books an appointment, and can respond accordingly - which helps to maximize productivity. 2. I can get a good picture of how the business is doing financially. 3. We can customize a secure intake/soap note form. 4. I am able to track our marketing campaigns to get the most out of our advertising budget. 5. I finally got to talk to a Customer Service agent who cares about me (THE CUSTOMER), and not just a sales person. Pros Customer Services was there to offer me any assistance - They were easy to work with, and they actually listened to my needs, instead of selling me something that did not work for our business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Susan S. owner/Stylist ### "The best customer service ever! Anything I need they make it happen, modifications, reports etc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2017 saves me money and time Pros The price is great. Ease of use. They grow with you. Great service. I'm thrilled with this product and company. I have no negative comments. This company and software has surpassed my expectations. Very surprising considering the great price and amazing customer service. We do not need online booking. This program has dramatically reduced late and no-show clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2017 Thank you Susan, your feedback is always fantastic and we learn to get better and serve you better. 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