Intuit

QuickBooks

4.5 / 5 7545 reviews

Who Uses This Software?

Small businesses seeking accounting software suitable to their size.


Average Ratings

7545 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Intuit
  • www.intuit.com

About QuickBooks

QuickBooks is the leading accounting software for small businesses. Manage all your finances with either our licensed or online version. Instant access to customer, vendor and employee information. Free support and upgrades with online version. Comes with a 30 day free trial.


QuickBooks Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Approval Workflow
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • For CPA Firms
  • Project Management
  • Staff Management
  • Time Tracking
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Donation Tracking
  • Fund Accounting
  • Grant Management
  • Payroll Management
  • Project Accounting
  • Purchasing & Receiving
  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

QuickBooks Reviews Recently Reviewed!


Intuit QuickBooks Enterprise review

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick books is an amazing program that has been incredibly helpful in every single way possible. Ty. The ease of use is one of my favorite things as well as the productive results that I am getting.

Cons: My least favorite thing about this softeware is that I waited so long before purchasing it and I now Know how much more productive I would have been had I have purchased it right away.

Overall: Multiple benefits I have found from using this software. It is very well organized, very easy to use, the reports look great and I always know exactly where our accounts are at at all times.

Great comprehensive solution for a Small or Micro business

Jun 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is really easy to learn, most of the functions are clearly described. A lot of integrations, QBO is fairly customisable, so it's easy to adjust the setting to your company needs. Great renciliation features-I'd say the top shelf of the market. Great mobile app is also a plus.

Cons: The software is a bit on a slow side-experience sometimes may not be too smooth, especially during high traffic hours. Efficient processor, a lot of RAM and a decent network is a must.

Overall: Comprehensive software solution for SME's with a lot of integration options.

Must have for your business

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It tracks everything in every way. I got this to aid me with my business come tax season and boy has it made things easy. I log in each statement at the end of the month and come tax season, I print up the final report and input it into my tax program. Very easy. Also they are big enough where they sync with a ton of other programs, so that invoice program your using might / probably does sync with Quickbooks.

Cons: I will say it seems a little old school and I feel it could use a modern overhaul to make things more streamlined, but like most other things, once you get used to it, its not all that bad. It could be a little hard to learn but fortunately there are so many easy to follow training videos online.

Have used Quickbooks for years and have had always found it to be exceptional

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It does everything I need for a small business accounting and tax preparation. In addition, my accountant uses the same program and the reporting is very easy to transfer back and forth

Cons: customer service isn't always very easy to access. The problems usually occur when there is a program upgrade and the conversion doesn't go through properly.

Very good software

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: it really is easy to use and provides all of the needed and wanted features. I would highly recommend.

Cons: It could be improved but overall a great product that I like to use and recommend. I can't think of an improvement.

Works well in a small business environment; can be challenging if problems arise.

Jun 20, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Standard. Everyone uses it, so you can get help from peers, or from many online resources. The day-to-day workflow is simple enough after you learn to use it. The packaged reports cover lots of ground and can be customized for most needs (filters, date ranges, exported to Excel, etc).

Cons: When something goes wrong, you get the most useless error messages on the planet. Never versions require you to frequently change your password, I know this is a good practice, but in a small office environment, this is a pain.

Overall: Basic accounting

Vendor Response

by Intuit on June 21, 2018

I want to help you tackle whatever software issues/error messages you've come up against, Kevin. Because error messages are indicative of certain problems, there are steps in place to correct them when they occur. Next time, I encourage you to research any errors in our Community resource, here: https://intuit.me/2rJQ95o. There you'll find a comprehensive library of self-help and troubleshooting articles penned by the engineers and made with our customers in mind. Additionally, this article discusses why password changes occur: https://community.intuit.com/articles/1371412. To streamline this process, check out some further information on how at https://community.intuit.com/articles/1501540. The information above will get you back on track, and I'm wishing you a wonderful weekend ahead. Thanks for taking the time to review, by the way. Jess, The QuickBooks Team

Great program but a bit of a leaning curve

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I really love the reports and being able to keep everything in one place. I also really love the automation features. QB recognises and knows to fill in repeat monthly charges so you don't have to manually do this every month.

Cons: There is quite a bit of a learning curve with this program. If you don't have a lot of monthly transactions it might be a bit too much of a robust program for you.

A mix of overwhelming features and clumsy tagging system

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I initially tried this software to have my accounting documents organized and automated, it gave me a hands-free solution, that I desperately needed.

Cons: After using the software for a few days, I found that I took more time trying to tag each transaction properly and have it automated....but in the end I wasn't able to properly automate the process.

It is a smart way of making business nowadays.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most of QuickBooks is that I have the chance of getting solutions to my business problems in a smart way.

Cons: What I like least of this software is that the customer support is partially slower than others software in the market.

Overall: The benefits are invaluable because of the time earning.

Capterra-loader

Quickbooks is a great program for accounting purposes only really.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Functionality with reporting and accounting reports. Their customer support is also pretty good.

Cons: The inventory management piece and tracking of COGS is something limiting. Custom fields is also the main "fix" for a lot of issues we've come across, but isn't a great long term solution.

Overall: Its a great tool for our accounting team. When it came to inventory management, that's where it fell short for us. I used it mainly for order management and tracking sales which seemed to work well.

We have been using QB for nonprofits (online version) for a few years now. We're accustomed to it

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use because we're familiar with it. The reports are user friendly. Adjustments are easy to make.

Cons: It's pretty expensive to pay for it every year --especially for a small non profit organization. It's a hit to our budget and the most expensive software that we use.

I use quickbooks for my landscape business, it works well for what I need it for.

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very versatile, many features I don't need but good if someone needs them. Easy to learn and makes bookkeeping a breeze.

Cons: Quickbooks likes to make it very hard to use other credit card companies since they would rather you use their services. However intuit merchant services are very pricey. I have not been very happy with the support when I have ran into issues with my software.

Vendor Response

by Intuit on June 21, 2018

Hi there, Michelle. I would be glad to discuss integration and merchant services pricing with you. To do so, would you be able to send me an email at qbcares@intuit.com? Please feel welcome to include some background on what prompted you to call in as well, as I have the expertise to help any software issues you're having. Thank you in advance, and for the review. I look forward to chatting with you soon. Jess, The QuickBooks Team

Capterra-loader

As super-users of QBO we use this everyday for multiple clients. Its good to use but can be "buggy"

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, good value and portable - ie. good phone and tablet app. The support is by phone and chat by english-speaking people who generally respond quickly. They also have a screen-share function which shows you how to do something.

Cons: Recently it has become rather unreliable with new updates also introducing bugs and errors which take a while for the tech team to resolve. The mileage app isn't available on the Essentials or Plus packages which I think is a fail. Taking photos of receipts isn't OCR compatible which is also a pain.

Overall: As an accounting software package, it is light years ahead of the likes of Sage and since it's cloud based, it means I have access to mine and my clients' accounts where-ever I am.

Capterra-loader

Not Bad for Small/Personal Finance

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to install, very affordable, pretty easy to setup. Its interface consistency from version to version has been very good, not forcing users to learn lots of new menus or commands as the product has evolved

Cons: Has many places where usability feels like old 1990 applications.. The account download locks up periodically. The program becomes "unresponsive" and must be killed using Task Manager.

Overall: I like the new feature that queries each vendor as to what I currently owe, which is a great time saver. It is now possible to download statements from some vendors. Has helped with debt consolidation and financial planning

Vendor Response

by Intuit on June 21, 2018

Hey, Holly. Since you've mentioned some performance issues, I have some steps which are known to fix latency and unresponsiveness. You can dig in here: https://community.intuit.com/articles/1502333. I want to make sure you're getting the most out of the program that has made your financial planning so much easier, and I'm confident the provided info will be just what you need. Thank you for your review, by the way. Please have an awesome rest of the week and an even better weekend. Jess, The QuickBooks Team

We use quickbooks for our office. It is the easiest user friendly software I have ever used.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The software is always accurate. Always lines up perfectly. I would recommend this software to anyone.

Cons: I don't have any reason to dislike this software. I would recommend this software to anyone I know.

Vendor Response

by Intuit on June 21, 2018

Hi there, Kimberly. Thanks a ton for the review, and your awesome recommendation. I'm pleased to read the software has been so easy to learn, as well as user-friendly. While I have you here, I want to guide you in the direction of some self-help resources, should you ever need them. The Community (https://intuit.me/2rJQ95o0 is a forum for small business owners to come together with questions, which are then answered by QuickBooks employees and other users. This space also touts a library of troubleshooting and how-to articles. If you're a fan of visual aids, you'll find a wealth of material on our YouTube channel as well, here: https://intuit.me/2rJQ81k. Jess, The QuickBooks Team

Great software. Overall, I love the features, just don't love the invoice fee!

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about the software is the automatic mileage tracker. All I have to do is login to my app and swipe my trips to Personal or Business. Super easy.

Cons: The only thing I dislike about the software is the fee that is taken from an invoice that is paid through the software, even if it is a direct deposit to my bank account.

Overall: Automatic mileage tracker. Easy categorization of personal and business spending.

For my small business, I utilize QuickBooks.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is. Things like tracking my mileage and expenses are a breeze. This is so beneficial, because when tax time rolls around trying to find and figure out mileage is a huge hassle. Time is money. Not having your write offs is so costly too.

Cons: Recent software upgrades removed the option to show expenses on a receipt, so for some of my customers who want to see costs, I have to do a workaround. No big deal for me, since most of my customer don't care.

Vendor Response

by Intuit on June 21, 2018

Hi Nathan. It's awesome you found a workaround for the receipt upgrade, so really great work with that. I'd be glad to check into this and offer further options to streamline your workflow, though, so please feel free to send me an email at qbcares@intuit.com. Before I forget, thanks a ton for leaving your comments here. I'll be on the lookout for a message with your name on it. Jess, The QuickBooks Team

I couldn't survive without QuickBooks!

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The charts and graphics that show you where your finances are is really great. The features where you can download an app to take photos of receipts and link it with your QuickBooks is really helpful. It saves so much time.

Cons: The online version allows your business to have multiple accounts but only 1 business per subscription. Where as, the offline versions allowed you to have unlimited businesses and accounts.

Vendor Response

by Intuit on June 21, 2018

Hey there, and thanks a bunch for your review. You're correct that Online only maintains one business per subscription, but I'd be glad to discuss what options you have if you own more than one company. Please feel more than free to send me a message directly at qbcares@intuit.com. I'll be on standby and look forward to continuing our conversation there. Jess, The QuickBooks team

Overall a positive experience using this software to do my annual taxes

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The clean layout in addition to the intuitive and helpful graph visualizations of numerical data immediately puts this software in the easy to use camp.

Cons: There are very few things that I can think of that are worth complaining about with respect to this product as all the relevant info I need to operate effectively is presented clearly to the user.

Vendor Response

by Intuit on June 21, 2018

I'm thrilled to read your overall usage has been so positive, Matthew. With this said, every suggestion is worth noting, and I'd be more than happy to pass along any recommendations you have. If you get the chance, please send an email to me directly at qbcares@intuit.com. Include any comments you feel would be beneficial to the program, and we'll pick right back up where we left off. Until then, have an awesome rest of your week and an even better weekend. Jess, The QuickBooks Team

We love using qu

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to have one program that keeps track of our customer data, provide employee support and also keep track of our profit/loss. It also has the ability to transfer data to other programs we use for our small business.

Cons: I wish the customer service was easier to use. Some of the reps are hard to understand but they do their best to help you.

Vendor Response

by Intuit on June 21, 2018

I'm here to ensure you know about all the customer services options you have, Jennifer. Have you visited us on Facebook (Intuit QuickBooks) and Twitter (QBCares) before? There are chat representatives available M-F from 10 a.m. till 8 p.m. who have the expertise and tools to help. As an upside, everything is text-based, so the conversation history is readily accessible. Additionally, there are self-help avenues available on sites like the Community (https://intuit.me/2rJQ95o) and the Resource Center (https://intuit.me/2rI3OKd). The first offers a library of troubleshooting articles, as well as a forum style outlet for users to bring their questions, and receive answers from QuickBooks reps. As for the latter, you'll find a hub of tutorials, walk-through guides, and workflow tips. Before I forget, thanks for taking the time to leave a review. I'm wishing all the folks at Gotta Go Surplus an awesome rest of their week, and an even better weekend. Jess, The QuickBooks Team

Overall a great product but if you ever lose the password to your file they hold your data hostage

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Great for accounting, especially in smaller environments. Covers all the bases of accounting and is an intuitive product.

Cons: If you lose the password to one of your QB database files and are not current on your software they will refuse to help until you pay them arrears for support.

Vendor Response

by Intuit on June 21, 2018

Hi there, Christopher. While there are Care Plans in place to ensure you get the support you need when calling in (https://community.intuit.com/articles/1501557), I have a backup in mind for you. Have you reached out to our teams on FaceBook (Intuit QuickBooks) and Twitter (QBCares) before? The chat reps have the expertise to solve your software issues, and assistance in these spaces is free of charge. Additionally, the page at https://community.intuit.com/articles/1460027 can help you reset a password if you have a security questions set-up. That article is hosted on our Community page (https://intuit.me/2rJQ95o), which is another resource full of self-help support. Should you not have security questions created yet, I highly recommend reaching out to chat support. Thanks for your comments, by the way. I'm confident that with the above information, you'll have access to your database file again in no time. Jess, the QuickBooks Team

Super easy to use and set up! Links to banking and credit cards has continued to improve.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quickbooks is very easy to set up and use. The ability to add vendors and accounts as you are writing checks makes it faster and more efficient. The reports have a lot of variety and ability to customize to what you want. The links to banking and credit cards make keeping an accurate record of your finances easy and the reconciliation process is a breeze.

Cons: Some of the customizations of the software are clunky and is it hard to remove from month to month how you created that "perfect" report last month. Wish there was a way to title and save your customizations to create the same reports month to month.

Vendor Response

by Intuit on June 21, 2018

Hey, Laura. I appreciate you taking the time to leave a review. Could you tell me more about what specific customization options are clunky, and which reports you've been trying to perfect overtime? I'm delighted to read how much you enjoy the ease of your services, and want to ensure your voice is heard. Please feel free to email me those details at qbcares@intuit.com, where we can explore this in full. Thanks in advance! Jess, The QuickBooks Team

Quickbooks is a great tool to manage finances for my small business!

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks is very easy to use and is reasonably priced. It makes tracking my invoices and expenses so simple. I like that it allows me to upload all of my receipts so they are easy to keep track of. At tax time all I need to do is give my accountant access to my Quickbooks account and my taxes are painless!

Cons: I don't have a whole lot of complaints about Quickbooks. The only thing I don't like is the payroll module, but that's just because I'm not an expert in that field and need more assistance than the payroll module provides.

Overall: It makes my accounting very easy.

Vendor Response

by Intuit on June 21, 2018

Thanks for taking time out to leave your comments here, Steve. I'd be glad to explore ways to simplify the Payroll module and encourage you to send me an email at qbcares@intuit.com. If you can, please give me some details on what sections of that service could be better explained, or streamlined. Because we offer multiple versions of payroll software, some background on your version would also be a huge help. Thank you so much in advance, as I'm sure you'll be an expert in no time. Jess, The QuickBooks Team

Great for managing your finances.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The thing I like most about this software is the ease of use. When you are managing your finances, you don't need any distraction from complicated software.

Cons: The thing I least like about this software is that it can become unresponsive from time to time. I only notice this for the online version.

Vendor Response

by Intuit on June 21, 2018

Hi there, David. If you're running into issues with unresponsiveness, I have just what you need to clear that up. It's a great idea to make sure your browser is up-to-date, and double check if the problem persists in other browsers, which helps discern the root of the issue. In Online, the browser can become full of cache, or temporary Internet files in the form of pictures and text. Typically, this data is stored to decrease the load times of frequented web pages. This being said, the cache is widely known to cause performance issues in QuickBooks. You can easily clear this information using the directions located at https://community.intuit.com/articles/1145697. Additionally, the following article provides a step-by-step overview of what you can do when the program is moving slowly, or stops: https://community.intuit.com/articles/1145706-why-is-my-quickbooks-online-company-slow. Thanks for the review, by the way. You've got this! Jess, The QuickBooks Team

Great tool to utilize for all your accounting needs. We have it integrated with out dispatch solutio

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Client base, billing, invoicing, ledger and check writing. We utilize just about all features and find great value.

Cons: Loading times, some synchronization issues here and there. Software also crashes so we do daily backups

Long term user

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly interface and navigation. Makes doing payroll simple and it hundreds of add-ons for other uses.

Cons: Bank integration can be complicated. Quickbooks like to lock you in and upgrade but not downgrade.

Vendor Response

by Intuit on June 21, 2018

While Online users can downgrade/upgrade at any time (https://community.intuit.com/articles/1609737), customers of our Desktop software must have a backup of their old company file to make the move backward (https://community.intuit.com/articles/1629837). With this said, It would be my pleasure to work through your options, as well as any bank integration issues you're having. If I may ask, what part of the sync process is complicated? Please feel free to let me know at qbcares@intuit.com. My inbox is open, and I look forward to your message. In the meantime, I hope you have a lovely rest of the week. Jess, The QuickBooks Team

QuickBooks is an essential accounting tool for any small business.

Jun 20, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Once it is set up it is relatively easy to use and allows you to see how your business is doing financially from a macro to micro level.

Cons: It is not easy to learn if you are not adept at accounting. Once it is set up and you know where things should go within the accounts and sections it is not hard software to use.

Vendor Response

by Intuit on June 21, 2018

Thank you so much for taking the time to leave your comments. I'll make sure the next time you need to tackle a new task in QuickBooks, you have all the info you need to keep things moving. Have you had a chance to check out some of our weekly webinars at https://intuit.me/2rDBlWL? They're hosted by QuickBooks experts and are a perfect start when you need to master the basics. You may also wish to stop by the Community (https://intuit.me/2rJQ95o) if you haven't yet. It's a forum style outlet for small business owners and QuickBooks reps, supported by a comprehensive library of troubleshooting walk-through and workflow tips. I'm optimistic you've got it covered now, but the links provided below will help users learn the ins-and-outs, regardless of an accounting background. Jess, The QuickBooks Team

It's very good, I recommend it.

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros:
It is an easily accessible program because it allows me to easily download banking transactions and the ease of creating invoices and receiving payments is the maximum in application, it helps me keep all my records organized.

Cons:
I think the cost is a little high for users, for a company it would be a bit feasible also at the beginning it was a bit difficult for me to adapt but after several hours the goal of adaptation was achieved.

Vendor Response

by Intuit on June 21, 2018

Let me start by welcoming you to the Intuit family, and thank you for taking the time to let us know how QuickBooks is simplifying your life. It's great to hear that the software has been a beneficial investment for your company. I have a link here to tutorials that can help refresh your knowledge or expand it on the product: https://www.youtube.com/user/Quickbooks/playlists. Sean, The QuickBooks Team.

Very user-friendly, easy to use

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I think QuickBooks is very easy to use given the complexities of the services it provides. I am not a master accountant, yet I can still navigate it (which says a lot). It also is a great price! Haven't found a software that matches up to it.

Cons: I've used QuickBooks for a number of companies, both big and small. I have found that it isn't great when it comes to larger companies. It's a bit limited and is too simplistic when hundreds of employees are involved.

Vendor Response

by Intuit on June 20, 2018

Thank you for taking the time to leave this review, and I'm delighted to hear the software has simplified accounting for so many businesses you've worked with. If I may make a suggestion, inactive employees are known to slow down payroll services. It's possible this could be the cause of latency for some of the larger companies you mentioned. Would you be able to send me an email at qbcares@intuit.com? I can gladly discuss next steps with you there. Jess, The QuickBooks Team

useful to manage finances remotely

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ability to track mileage with smartphone and save receipts. This makes it easy to keep records without having lots of paper.

Cons: there is probably alot more functionality that im not aware of. Maybe reminders or notifications would be helpful

Overall: easy accounting

Vendor Response

by Intuit on June 20, 2018

Hey, Justin. I'm thrilled you enjoy the software so much and plan to exhaust my resources to ensure you're aware of all the functionalities available to you. First things first, you have the ability to adjust the notification settings in Self-Employed from the Gear icon > Push Notifications. As long as it's toggled on, you're good to go. As for the functionality, have you accessed your services from the browser yet? The URL is selfemployed.intuit.com/login, and many customers appreciate the larger display for input. You also may wish to visit the Self-Employed knowledge base, located at https://selfemployed.uservoice.com/knowledgebase. There you'll find tons of self-help articles and feature overviews. Additionally, check out the Resource Center, a hub of self-employed and small business fundamentals (https://intuit.me/2rI3OKd). With these by your side, you'll have a leg up from here on out. Have a good one! Jess, The QuickBooks Team

Online version is the best

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It helps me to keep track of all my expense and collaboration with the bank makes it easy not to double entry items or error

Cons: if you deleted an item in the account cart it will shows in the report, so if deleted about 10 items it becomes confusion and it show deleted. I rather have a clean report

Vendor Response

by Intuit on June 20, 2018

Hello and good morning. I appreciate you taking the time to leave your input. Could you give me more details about what items you're deleting? If you could send this info to me at qbcares@intuit.com, as well as what report you're trying to run, I'll help you solve this. Thanks in advance. Jess, The QuickBooks Team

Tidy accounting software that provides me my financial outlook with a high degree of clarit

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Profit and loss statements are my favorite thing to look at on a monthly and quarterly basis. Furthermore, the time adjusted P&L statements provide me with an itemized breakdown of the aggregate income & expenses for a month, etc.

Cons: Each time I have to sync my online banking data with quick books, I have to adjust specific security settings between my bank and quickbooks, which makes for an extra security step. Other than this, the software has become a necessity for me.

Overall: Great way to account for every transaction that is made for an organization and enables one with a complete outlook of the financials at any time.

Vendor Response

by Intuit on June 20, 2018

I appreciate you leaving your comments here. I'm delighted to read you already get so much clarity from the program, but want to touch on the security stops you run into with the bank sync. Even though it sounds like you have the perfect workaround, could you tell me if you receive any specific error codes? Please feel free to email me those details at qbcares@intuit.com. After streamlining the process for you, the outlook may be even clearer. Jess, The QuickBooks Team

With a large company this has been a great advantage, I love this product it makes bookkeeping easy

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is easy to use, Its payroll system is worth every penny and is hassel free.

Cons: I don't have any issues with this software it works great with my large company and all of its needs.

Vendor Response

by Intuit on June 20, 2018

I'm thrilled to read you haven't run into any issues in the past year. A contingency plan is always a brilliant idea, however. Should you run into any problems, I want you to be aware of what resources are at your disposal. Have you visited the Community before? It's located at https://intuit.me/2rJQ95o and is a forum style outlet where other business owners come with questions. QuickBooks experts and employees are both at the ready with answers, and you can also find a comprehensive library of walk-through and troubleshooting articles. I'm confident you've got this, and thank you for the stellar review, Ruby. I'm excited to see how SLA only continues to grow with QuickBooks by your side! Jess, The QuickBooks Team

If you are in finance you need to at least demo this software, its that good

Jun 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and is really the ideal solution for most small to medium sized business owners. Invoice generation is top notch!

Cons: The few times we've had API issues with Quickbooks syncing to our other LOB applications, support wasn't the easiest to work with on a resolution.

Vendor Response

by Intuit on June 20, 2018

Thanks so much for leaving these comments, and for being a part of the QuickBooks family. I love reading that our software has been such a helpful accounting solution. With this said, can you give me more info about what application syncing issues you've run into? I'll exhaust my resources to work out a solution for you, and welcome you to send me a message at qbcares@intuit.com. While I'm here, I'll circle back to your comment on support. So you're aware of all the avenues available, have you ever had a chance to reach out to us on Facebook (Intuit QuickBooks) or Twitter (QBCares). We have dedicated teams of chat representatives at the ready on both platforms, who can even loop in the developer team on the latter account. Rest assured, an API resolution is on the way. Jess, The QuickBooks Team

Software only works for three years.

Jun 19, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Only "purchase" this software if you can afford to buy it every three years. They will tell you it is for "security", but when you run the application on a closed network with no internet connection, there are no security risks involved.

Pros: Within the first three years of your license, this is a great program. It is fairly easy to use and seems to have a ton of functionality.

Cons: Once three years is up, you must pay for it again. They intentionally disable functions within the software to force you to spend more money. Intuit should be honest and up front with their customers and tell them that the license is only good for three years. If you try to get support, you will be waiting for hours sometimes days for responses.

We switched from Xero to Quickbooks and it was easy to use and set up.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was very user friendly and it was easy to figure things out on your own without having to get on customer support, tutorials, etc.

Cons: I only used it for a short amount of time and for limited actions, so at the time I cannot think of anything that was a con.

Overall: It was very easy to set up and manage. Very user friendly and intuitive.

Vendor Response

by Intuit on June 21, 2018

Thanks for taking the time to leave a review, Michelle. I'm glad you were able to get a good grasp of the program after only a short amount of time. I realize you only used the program for a limited time-frame, but should you ever run into any software issues, please check out our Community page (https://intuit.me/2rJQ95o). It hosts a library of troubleshooting and self-help articles penned by the engineers and is a mainstay of users who bring their questions and receive answers from certified QuickBooks experts. No matter what mastery level you have, I'm confident this space will be a huge help. Jess, The QuickBooks Team

Capterra-loader

Accounting software must be solid, and this product is.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Reliability and accessibility are key to keeping my business going. I was afraid of going online with my accounting until I saw the two-factor authentication feature. This greatly puts my mind at ease. My customers like the ability to pay their invoice with just a click.

Cons: Sometimes the response time is sluggish. There are features that the locally installed product has that do not exist in the online product.

Overall: Accessibility. I am able to create a sales receipt while on the customer site.

Vendor Response

by Intuit on June 20, 2018

I'm glad to hear multi-factor authentication has given you such peace of mind, Andrew. If you continue to run into issues with response time in the online product, check out the information located at https://community.intuit.com/articles/1145706. Additionally, I encourage you to clear your browser cache when you notice performance issues (https://community.intuit.com/articles/1145697), as temporary internet files are often the culprit. Since you mentioned some features in Desktop you'd like to see Online, could you send me that info at qbcares@intuit.com? I notice you're a fan of the accessibility our cloud-based product is known for, which is enhanced with features like the fully integrated mobile app. With this said, I want to ensure you're getting the most out of every aspect of your product. Jess, The QuickBooks Team

Best Accounting Software that we find to our company

Jun 19, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The thing that I like the most is the "self" support, that we can find answers in video tutorials, training classes and articles.

Cons: The only thing that I can say that I like least is that the software is a little difficult to use...

Vendor Response

by Intuit on June 20, 2018

Hi Fernanda. I applaud your use of the self-help resources available to you, as they're made with customers like yourself in mind. Learning something new can be difficult, but those tutorials and articles should help ease the learning curve. Among them, have you happened to find any info that explores use and navigation? Rest assured, the information you need is just a click away. To start, check out this video from our YouTube channel that discusses how to get started in QuickBooks: https://intuit.me/2rJQ81k. From the main page, you'll also be able to find tips & tricks for managing your finances, as well as more how-to videos. You've got this! Jess, The QuickBooks Team

Little pricey for what it is

Jun 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is obviously the mainstay program in the industry and is there for a reason. Handles all the tax needs of our small business.

Cons: We used a free trial, though if we had to pay the full price to use it, we would have opted with some cheaper software.

Vendor Response

by Intuit on June 20, 2018

Thank you for taking the time to leave a review. I'd be glad to discuss some cost efficient options moving forward, and encourage you to reach out to me at qbcares@intuit.com. I'm always happy to read customers enjoy the program itself, and will ensure this sentiment remains across every aspect of the product. Jess, The QuickBooks Team

Easy to use

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks is very easy to use and integrates well with other programs that we currently have in place.

Cons: It does have a limitation on its number of users so I would recommend something different if you are a larger company.

Vendor Response

by Intuit on June 20, 2018

Hi there, Leonard. Which version of Desktop are you using? There are varying numbers of user counts for each flavor, and you can find this information at https://quickbooks.intuit.com/desktop/. Please bear in mind that our Enterprise software maintains up to 30 users, and you can easily move up if you're using Pro or Premier at this time (https://enterprisesuite.intuit.com/customer-resource-center/upgrade-guide/). Please bear in mind that you won't be able to transition back without a back-up file from the latter two versions, however. Nonetheless, if Branch County is growing, there's nowhere to go but up! To ensure all bases are covered, here's info on how to create a back-up of your company data: https://community.intuit.com/articles/1436816. Jess, The QuickBooks Team

Capterra-loader

One of the best options for bookkeeping

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is very easy to use, everything is easy to locate, and getting started only takes a few minutes. Reports are customizable and you can save a file to send to a client.

Cons: No reporting beyond accounting needs, not much in the way of direct support when there are issues, and it is not meant for anyone without a rudimentary understanding of accounting principles.

Vendor Response

by Intuit on June 20, 2018

Hi there, Angela. I appreciate your review and want to take this opportunity to address your concerns. Could you tell me about what reporting you want to see outside of those for accounting needs? When you get a chance, let me know at qbcares@intuit.com. I can gladly pass your feedback along to the proper channels. Anytime you run into issues, you can reach out to phone support at https://help.quickbooks.intuit.com/en_US/contact. Additionally, I encourage you to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares), where we have chat teams on standby to lend a hand M-F from 10 a.m. till 8 p.m. EST. We also have a wealth of self-help resources made with users at every level in mind, regardless of their accounting background. A prime example would be our weekly webinars (https://intuit.me/2rDBlWL). Other outlets like the Community (https://intuit.me/2rJQ95o) and the Resource Center( https://intuit.me/2rI3OKd) are also awesome aids. Jess, The QuickBooks Team

My geeky account partner who handles all the numbers !!

Jun 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Started using Quickbooks and It really helped in improving the overall accounting process and gave wings to float in the cloud. :) Yep, Love the idea of accessing all of my accounting details in cloud which really helps me as I travel a lot.

Cons: Found some crashes and glitch in the platform and would be happy to see if they are able to export key reports in my account which directly helps me to focus on the business and Improve where I was not able to achieve my goal.

Overall: Platform which gives your accounting wings to float in the cloud.

Vendor Response

by Intuit on June 20, 2018

Thank you for taking the time to leave us some comments. I would be glad to look into those crashes and glitches you mentioned. Can you send me some more background information on those? My inbox at qbcares@intuit.com is always open. While I have you here, you have the ability to export reports using CSV (or spreadsheet) format files. If you and your account partner are using the Online software, the steps to do so are located at https://community.intuit.com/articles/1254966. Conversely, Desktop users will find the directions they need here: https://community.intuit.com/articles/1436572. These walkthroughs will get you squared away in that respect, and I'll keep an eye out for your message. Until then, take care! Jess, The QuickBooks Team

Easy and quick

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: show every trip you do with the location of your phone, is easy to use because is in the phone and is fast

Cons: some times is confuse to use because if you just move a little is gone count like a new trip, they can fix that in the future.

Overall: making my taxes

Vendor Response

by Intuit on June 20, 2018

Thanks a ton for the review. I've got some steps in mind that will take the confusion out of mileage tracking. The steps at https://community.intuit.com/articles/1605651 will be of some help, and you can disable slow speed trips. This can cut down on the input of small outings, but you also have the option to delete trips so they don't appear in your deduction reports. To do this in the app, select the Mileage Tab, then the mileage you'd like to delete. From there, the option to do so will be in the bottom in red. Jess, The QuickBooks Team

Easy to use

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app has functionalities and reports I need for my business. Quickbooks is also easy/friedly to use for first timers.

Cons: What needs improvement for this app is that sometimes we experience downtimes but this app is still awesome.

Overall: Data management

Vendor Response

by Intuit on June 20, 2018

Hi there, Kenny. If you run into downtime with the app again, I suggest ensuring you're on the newest release of the software. The easiest way to do this is by uninstalling. then reinstalling the program. On top of this, you'd be surprised what a good old fashioned reboot can do. While I'm on the topic, you can also access your services from a browser, whether it's mobile or on a desktop. Depending on your account type, an Online user would navigate to qbo.intuit.com, while a Self-Employed customer can access selfemployed.intuit.com/login. I appreciate your review, by the way! I'm confident you'll be good to go from here on out, and I'm wishing ReatilYouUP tons of business success now and in the future. Jess, The QuickBooks Team

Great software for professionals to effectively operate.

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks is easy to use and efficient for small businesses. It also has the ability to provide great resources for future planning.

Cons: Quickbooks does take time to train individuals in regards to learning how to create all of the proper categories for small business to operate effectively.

Overall: Quickbooks allows our organization to run and be equipped to handle all of the proper recording as well as allows us to get the right reports we need.

Vendor Response

by Intuit on June 20, 2018

Hi there, Brian. I appreciate your review and would be glad to guide you in the direction of some training resources for incoming employees. To start, have you visited the Resource Center before? It's located at https://intuit.me/2rI3OKd and is the main hub of walk-through videos and guides for beginners and experts alike. I also invite you to check out our weekly webinars hosted by QuickBooks experts. This is especially helpful for new users who need to learn accounting and navigation basics. To sign-up, please visit https://intuit.me/2rDBlWL. Last but not least, explore our YouTube channel when you get a chance (https://intuit.me/2rJQ81k). It contains a ton of self-help videos that discuss how to tackle certain tasks, as well as tips to streamline workflow. It sounds like Elevate is lucky to have you, and now newcomers will be working efficiently faster than ever before. Jess, The QuickBooks Team

Quickbooks has been an awesome way to track company finances, I would highly recommend to everyone!!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use, I learned it in about three hours of just playing with it, definitely the most useful finance tracker out there.

Cons: I do not like that you can delete something and lose it forever unless you have a backup, i also dont like that there are certain things i cannot make standard but that is just me being picky.

Vendor Response

by Intuit on June 20, 2018

Thanks for your review and lovely recommendation, Colt! You deserve to get the most out of the program, and I would be glad to discuss your concerns. To streamline the backup process, and ensure you never run the risk of losing your data, you have several options. You can set-up scheduled back-ups using the steps at community.intuit.com/articles/1436816. The information you need will be the under the second link titled "If you Choose Save it Now". The article above also references Intuit Data Protect, which is explored in more detail here: community.intuit.com/articles/1501992. As for standardization, could you provide me with more background about what things would benefit from this capability? Please feel welcome to email me directly at qbcares@intuit.com, where we can continue the conversation. Jess, The QuickBooks Team

Never had any problems with QB desk top.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly. I like when reviewing a report. Quickbooks allows you to zoom in on a certain item to see how it was posted originally in the system.

Cons: Don't like that you are not able to close a month. Transactions from previous month are able to be changed.

Vendor Response

by Intuit on June 21, 2018

Hi there. Thank you for taking the time to leave your comments here. I'd be glad to provide some insight into reconciliations and can confirm that you have the ability to make changes to transactions from a previous month. If you're using Online at this time, this article has the steps you need to do so: https://community.intuit.com/articles/1145256. If you're a Desktop customer, try out https://community.intuit.com/articles/1199045 instead. The section you need is under Note #2 in the lettered and numbered lists. With this said, the idea to be able to close a month (as opposed to the fiscal year) is a brilliant idea. I encourage you to send me those details in an email at qbcares@intuit.com, as I will pass your feedback along to the proper channels. Thanks in advance, and for being such a valuable part of the QuickBooks family. Jess, The QuickBooks Team

I use Quickbooks daily for my accounting business

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Quickbooks is easy enough to use for someone who has little experience, but is packed full of features which I rely on. Features such as auto importing bank statements saves me a ton of time.

Cons: I really wish Quickbooks cloud software was similar to their desktop versions. I also would love it if I could use my iPad to do everything in Quickbooks that I normally do on my desktop

Vendor Response

by Intuit on June 21, 2018

I appreciate you taking the time to leave us a review, and would be glad to discuss your options. Many customers have found the set-up of our Online Desktop/Mac app to be similar to our Desktop product. You can read more about this feature at https://quickbooks.intuit.com/apps/. As long as you have an active subscription to QuickBooks Online and you're good to go. As for the app, could you tell me what features found in the browser you want to see in the mobile app? Please feel welcome to send me an email (qbcaers@intuit.com) directly, where we can continue this conversation. I'll be on the lookout for your message, and am wishing you all the best in the meantime. Jess, The QuickBooks Team

I have been using QB for many years and it is one of the easiest programs to use

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Many options and very easy to use. Anyone can learn how to use it and it keeps improving. This is the 2nd company I have worked at that uses it.

Cons: Sometimes there are glitches and the "help" is really not helpful. You almost have to go out on forums on the internet to figure out how to get around the glitches.

Overall: Ease of tracking all transactions and it is also simple to fix errors as well.

Quickbooks is Easy to Use. Very User Friendly

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy being able to move from area to area with just a few clicks. You can add payables, see balances and search for customers in one area.

Cons: I do not like the times that the systems locks up and aborts your entire quickbooks. This makes any prior work that you have done or were doing to be erased causing you to start from the beginning

Capterra-loader

I only know the basics of it. But so far has been pretty easy to navigate.

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We can have multiple bank accounts to work out of. I like that it recommends back up as a reminder. If not I would forget a lot of times.

Cons: There really isn't anything I dislike about the software. Other than the cost to have the up to date version.

Overall: Has taught me some accounting

Great probram

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This program allows me to keep all my accounting in my business well organized. It is user friendly . An i recommend anyone with a startup business to use it

Cons: there is really no cons on this program. Although this program hasn't shown me any limitations towards my needs

Overall: There are many benefits from using this program. Its perfect for all your needs

Great accounting software for small businesses

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This is high quality, user-friendly accounting software. I believe it would be best used by the small business owner (20 employees or less). It's payroll functionality alone makes it worth the expense. Accountants like it, too, as they can take their clients' records directly from QuickBooks.

Cons: The only thing Intuit could do to get a better score from me is improve their customer support. It is difficult to get through to them, and I believe they outsource out of the US. I am very bad with accents, and have had difficulties understanding the people who answer the phone.

Easy and Fast

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love doing all my quotes on Quick books - it has made it easy and fast. I can also track estimates according to client and name and date.

Cons: I do not like that when you mark an estimate as approved that they all stay at the top of the screen/scroll - I would prefer they go to the bottom

Overall: Changes the way I manage and write up quotes

The software is used for all our accounting purposes.

Jun 18, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The technical elements of the software. The software makes it easy to keep track of invoices and we have used this software for 10 years.

Cons: Too many updates! And always being forced to buy the new versoin because they don't support the old version anymore.

Overall: We use it for all our accounting purposes.

From an accounting standpoint - great software and easy to use

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Just using for entering invoices, paying customers, and general accounting it's very intuitive and easy to figure out.

Cons: If you use QB for inventory, it's not such a great software. There are lots of limitations and not so easy to run detailed reports without having to export to excel and formatting.

Capterra-loader

Excellent

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's self explanatory. Not to techy able TO navigate easily.you are also able to intergrate for payroll

Cons: Not ease of use if you are unfamiliar. Maybe a recording along with set up would be good to assist people who are not used to the system

Overall: Payroll,book keeping and bank integration helps with daily business functions

Customer Support is not much help

Jun 18, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It keeps all of my banking in one place, until that fails and it can't sync with your bank for some unknown reason.

Cons: I called customer support on a number of occasions to resolve a problem with one of my accounts not syncing and was essentially told to log out and log back in and that will always fix the trouble I was having. In the end, the issue was never resolved and I am now using a different system.

Vendor Response

by Intuit on June 19, 2018

Hi there. I appreciate you taking the time to leave us a review. With this said, I plan to exhaust my resources to ensure this account syncing issue is resolved once and for all. Could you send me your email address or any case numbers to qbcares@intuit.com? I've got you covered. Jess, The QuickBooks Team

QuickBooks is a easy tool to use for storing information such as database or spreadsheets.

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The menu driven program makes it easy to access a specific tool or to set up a table, database, or spreadsheet. I was able to use it easily the first time I used it. I also like the pop up notes available on the program as well.

Cons: Knowing how to perform functions ( such as on a database for calculations or results) sometimes takes time to learn and use on a regular basis. This was not that bad because anyone can get a book on how to use quickbooks and master is quickly.

Overall: Saving financial information, preparing reports, and production reports for companies I currently work for.

Vendor Response

by Intuit on June 19, 2018

Thank you so much for your input, Dennis. I'm confident you're an expert at this point but would be happy to guide you toward some resources made to help users at any level. These self-help aids cover all the program functions and may answer questions you didn't even know you had. To read walk-through articles penned by the engineers, and join in on forum-style question and answer, visit the Community at https://intuit.me/2rJQ95o. I also encourage you to check out our YouTube channel here: https://intuit.me/2rJQ81k. You'll find a library of tutorials, as well as tips & tricks handed down by experts. Last but not least, check out our weekly webinars at https://intuit.me/2rDBlWL. These occur in real time and are hosted by specialists in their field. Wishing you a great day ahead! Jess, The QuickBooks Team

Work well for small business needs. Invoicing and check writing are my favorite features.

Jun 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of creating invoices and receiving payment. I also like being able to download transactions from my bank.

Cons: I do not find the help/support very useful. Luckily, there is a lot of information and videos available online if I can't figure something out,

Such an easy way for bookkeeping

Jun 17, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The main thing I like about this product is how organized I can keep all my records, so it makes every work much easier. Has a lot of features.

Cons: You need to familiarize with the software because you can easily make mistakes and sometimes are not easy to correct them. Cost can be considered a little high and you need to purchase an update every year.

Works well with business

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Like how I can input my expenses and categorize each expense. Usability is super easy and convenient

Cons: I wish it worked better with apps on iphone, android, and tablets. Some ferries don't work well in certain orientations

6 months and counting

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to print checks and check the account balances for the business I help run. Also with this feature I am able to duplicate previous bills that have been paid. This saves me time from entering them again.

Cons: If you are not familiar with this software it is a learning curve in the beginning. A lot of prep work. But, once you get started it makes your business more efficiently.

Vendor Response

by Intuit on June 18, 2018

Hello and happy Monday. I'll make sure you're equipped with everything you need to continue running your business with ease and efficiency. Thanks for your comments, by the way. Since you mention the learning curve, have you checked out some of our self-help resources? They cover content beneficial for users at every mastery level and span from walk-through guides to step-by-step troubleshooting fixes. I'll link them below. The QuickBooks YouTube channel boasts dozens of videos with tips for success and how-to tutorials for getting started. Visit it at https://intuit.me/2rJQ81k. Additionally, For a hub of articles and guides, I invite you to explore the Resource Center (https://intuit.me/2rI3OKd). There you can read expert testimony and get help with accounting tasks from the homepage. It sounds like you've got this, and 6 months worth of practice has likely already made you a pro. Regardless, there's nowhere to go but up! Jess, The QuickBooks Team

Capterra-loader

Best in class Software for Indian Tax System.

Jun 17, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: 1. Amazing tool by Intuit. Very easy and Intuitive UI.
2. Fast and easy admin access gives more power to admins.
3. Very good Support.

Cons: Nothing as such to dislike about Quickbooks by intuit.It do what it is made for. Support and manuals are good so referring them will solve issues ASAP.

I used it to track data for a few months

Jun 17, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Very intuitive and easy to follow interface.I liked how it easy it was to set up and also how I was able to customize on the fly.

Cons: Going advanced was probably more trouble than it was worth. Simple input was great but tracking moving parts over time was really labor intensive to build the proper tables.

Overall: It gave me visibility on a subject I otherwise had no visibility into. In the end it ended up being data for the sake of data but this product let me know that.

Vendor Response

by Intuit on June 19, 2018

Hey, Robert. I'm here for you, and want to take the trouble out of tracking. Can you tell me more about how the labor could be lessened moving forward? To do so, please feel free to message me directly at qbcares@intuit.com. I look forward to hearing from you, and appreciate your comments. Jess, The QuickBooks Team

Your very own virtual accountant

Jun 16, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This programs helps keep your company expenses in order. this includes payroll for employees, and receipts

Cons: It is not so easy to get started. it does require a bit of training. Some features can be improved to make increase the overall experience

Overall: helps keep expenses in order for your business

Vendor Response

by Intuit on June 19, 2018

It would be my pleasure to guide you in the direction of some aids made with you in mind. Getting started is the hard part, and I've got just what you need here: https://intuit.me/2rJQ81k. This link will direct you to the official YouTube channel, where you'll find hundreds of tutorials and training materials. Additionally, I invite you to sign-up for our weekly webinars at https://intuit.me/2rDBlWL. These are hosted by QuickBooks experts and occur in live time. It's question and answer style, so feel free to engage. You never know how much you'll learn, and your expenses will never have been so organized. Jess, The QuickBooks Team

Quickbooks is required for all business owners!

Jun 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Quickbooks makes it easy to keep your financing in check. Even though it's not a fun task, Quickbooks takes the guesswork out of it.

Cons: How hard it is to use. It's clunky and can take a while to get used to. Once you figure it out though, it's fine.

I keep up finsncials at a local firm. Quickbooks eases the PO's into a user- friendly system

Jun 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The cross functionality of combining invoice totals with the ability to pay for purchases at once is amazing. The multiple functions brings everything I need to keep the numbers correct.

Cons: Not much. It runs the gauntlet for our small business. I do wish the layout capabilities to integrate different platforms was bit easier.

Overall: Ease of functional inputting and tracking of expenses.

Vendor Response

by Intuit on June 19, 2018

Hey there, Matthew. Thanks a bunch for your review. I'm thrilled to see how much you enjoy the program, but would like to get more information about how the layout capabilities could be improved. Could you send those details to me at qbcares@intuit.com? I can gladly pass along your feedback on your behalf. Jess, The QuickBooks Team

It is a very useful program for the payroll department

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It helps in the ease of doing payroll by just inputting the numbers with out having to set up the whole document yourself

Cons: I believe there are no cons. It is very useful in the payroll department at our company and helps them get the job done fast and efficently

Overall: More efficient way for the payroll department to get hours in to the central office for the employees to get their pay checks.

I have been using to simplifying my business record which saves more time and make work easier.

Jun 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to access it at anywhere provided you have it either in your mobile or pc you can be able to settle bills. It is easier to follow the cash flow of the receipts and invoices .

Cons: It takes long time before its saves and move to the next page this occurrence happens after you have change the PC version.

Vendor Response

by Intuit on June 18, 2018

Thanks for taking the time to leave your input here, Antony. If you're coming up against a slow program, I have just what you need to get things moving. Assuming the performance lag is occurring while on a desktop browser, check your system requirements as a first step (https://community.intuit.com/articles/1145516e). If everything pans out there, follow the directions at https://community.intuit.com/articles/1145706 to further troubleshoot loading times. I also encourage you to clear the cache from your browser of choice, as this is widely known to fix issues when saving. An overview of how to do this is at https://community.intuit.com/articles/1145697. Should you be running into speed issues in the mobile app, make sure you're on the newest release of the software. The easiest way to do this is with an uninstall/reinstall. This info will get you back up to speed. Before I forget, have a great rest of the week ahead. Jess, The QuickBooks Team

Capterra-loader

A great way to track company financials!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We use this to track all of our financials and I really like some of the reporting that is available.

Cons: I wish that it did a better job importing data from our bank. We have to re-categorize a lot of the expenses.

Great for the smaller business

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What I like about quickbooks for my small business is that it is very user friendly and integrates well with other programs.

Cons: It is not great for larger businesses due to the fact that it has limitations on the number of users.

Vendor Response

by Intuit on June 19, 2018

Hey there, Karinna. Since you mentioned the limited number of users, I encourage you to check out the possibility of adding a user license to the services you have now. The best way to do this is by calling in to support at https://help.quickbooks.intuit.com/en_US/contact but bear in mind the total count differs depending on the version you're using. With this said, Pro holds 3, Premier has 5, and our Enterprise suite can maintain up to 30 at a time. There's more about that here: https://quickbooks.intuit.com/desktop/. This information will get you on the right track, and I appreciate the time you took to leave your feedback here. Thanks for giving me the opportunity to help, as I am more than happy to lend a hand. Jess, The QuickBooks Team

A great system for accounting made simple. This system keeps it easy to navigate and makes it quick

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The way it is set up makes it easy to navigate and run reports. Not a better software out there that runs this smooth and keeps things simple.

Cons: There is nothing I dislike. We have used this software in some sort of way for years. It never has posed an issue, even when adding new entities and having different company's accounting incorporated in it.

Overall: It's a wonderful accounting software product.

Vendor Response

by Intuit on June 19, 2018

Hi there, Kimberly. Thanks so much for your glowing review and recommendation. With this said, I noticed you rated our customer support lower than the other fields. I want to take this opportunity to explore different avenues for assistance available to you. Have you had a chance to find us on social media? We have dedicated chat teams on both Twitter (QBCares) and Facebook (Intuit QuickBooks) who would be glad to help you resolve any product issues you run into. Additionally, we offer a wealth of self-help tutorials, guides, and articles which can solve even the most difficult of problems. To check out the main hub of support resources, swing by the Resource Center at https://intuit.me/2rI3OKd. On top of this, the Community (https://intuit.me/2rJQ95o) is a forum style outlet for small business owners. They frequently ask questions, which are expertly answered by QuickBooks employees themselves. Join in on the conversation! Jess, The QuickBooks Team

Very easy to follow and figure out

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: User friendly, easy to follow along, very helpful. The software was fast and easy to use. The directions helped you through each step and there was many different ways to use quick books.

Cons: Sometimes slow. I felt there was some things that needed to have shortcuts or easier ways to use. If you have questions usually you can figure it out through trial and error.

business friendly and convenient to use when it comes to costing, accounting and computing works.

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: user friendly and easy to determine each which tool to be used . lessen workloads and flexible in any 3rd party application. and you can easily revise an item that you already placed.

Cons: limited number of user. and when it comes to separation of items, you can't create a new tab or a folder to divide them. you cant easily identify if you accidentally create a duplicate item and as well as you cant delete an item that you input or created.

Overall: having a detailed reports and up to date accounts

Using QuickBooks now for many years to keep account of my business expense.

Jun 15, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the fact that I can access quick books online anywhere I have internet connect . It allows me to access and organize my company books on the fly and not tied down to having to be on a desktop with only the program on that.

Cons: It certalny needs more options to customize estimates and invoices and would be nice to create and save different invoices for the same company but for different logos on invoices for different sup companies.

Vendor Response

by Intuit on June 19, 2018

Hi there, Jim. It would be my pleasure to discuss options for customization, and this article outlines how to edit templates in Online: https://community.intuit.com/articles/1145539. Upon saving them, you'll have more than one invoice for your company. Typically, editing the logo using those steps above will change it across the program. With this said, I have a workaround in mind that many customers have had success with. Since you have different companies from which you'd like different logos, try to import a custom style form from Word using the steps detailed at https://community.intuit.com/articles/1145368. With this information by your side, I'm confident you'll have everything you need in a program you already enjoy. Wishing you a happy rest of the week ahead, and thank you for the review! Jess, The QuickBooks Team

I use this product daily and am very impressed with the ease of use and reliability of this product.

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The main pros of this product are it's affordability and ease of use. Excellent software for businesses.

Cons: I don't believe there is any cons of this product. At first it takes a bit of time to get used to the software but it is very user friendly.

Fear bookkeeping no more!

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It helps in solving one of the main issues of little businesses. Bookkeeping is hard and or expensive. You still be needing an accountant but this will definitely ease the process and you'll need less help.

Cons: Too much data to enter manually. I will love to be able to upload images or take data from other systems in order to make deployment or additions easily.

Capterra-loader

Expensive for freelancers/SMEs not in need of meeting GST and other such tax obligations

Jun 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software by itself is excellent. Being on Cloud and with a free trial, this is far more convenient than the market leader in India, Tally where you almost need to visit a brick-and-mortar shop in search of Tally Certified Partner.

Cons: For freelancers and SMEs just in need of preparing invoice, keeping account records without any need to file tax returns or GST, why not look for free options like Wave.

Overall: Convenience to operate being cloud-based with innovative features.

I was using Quickbooks to keep track of my dental business to give my accountant at tax time.

Jun 14, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The software is incredibly feature-packed and can keep track of every aspect of your business's money. What you owe, what you are owed, and everything in between.

Cons: The software has a ton of features, but getting started with it is definitely a daunting task. It goes without saying that training is almost required to understand how to use the software, let alone how to maximize it's capabilities.

It is Quick!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: This software is great for what it sets out to do. High functionality and lots of features you might not find in other programs.

Cons: There are many other products that do similar things at a lesser cost. You only get a little more quality for the price.

Does what is needed.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Invoices are easy to duplicate and resend monthly. App helps me track mileage. Easy to create rules to automate reoccurring expenses.

Cons: In the self-employed version, there's no way to automatically send the same invoice each month. Requires manual duplication.

Vendor Response

by Intuit on June 18, 2018

Hi Leah. I appreciate your feedback and would be glad to discuss how you can set-up recurring transactions. While recurring invoices isn't available with the Self-Employed software just yet, some customers have opted into our Merchant Services product, which allows you to accept credit cards and ACH transactions. It's made to integrate with QuickBooks, and you would have access to the Merchant Service Center (MSC) at (merchantcenter.intuit.com) where you can set-up recurring transactions outside of the program. Keep in mind you would still need to recreate the invoices, but knowing your options is invaluable. For more information about accepting payment with QuickBooks, please visit https://quickbooks.intuit.com/payments/. Additionally, you can create/manage recurring payments in the MSC after logging in and selecting Processing Tools > Create Recurring Payment from the top. Jess, The QuickBooks Team

Overall happy just wish it had a few more features

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: QB Online is very easy to use and figure out, the banking integrations are great and make reconciling a breeze. The mobile app is also very good. Reconciling can be done on iPad and is simple and intuitive. I also like that it integrates with a lot of other products.

Cons: I just wish it had more robust features for wholesalers and manufacturers. QB online does not support multiple price tiers or products that require a BOM. The Inventory management portion of the software is very basic and leaves a lot to be desired. I have used Xero as well and feel that Xero has a much more robust inventory management and pricing features but Quickbooks is better in all other aspects.

Vendor Response

by Intuit on June 18, 2018

Hi there. I'll exhaust my resources to guarantee you're getting the most out of QB Online's inventory and pricing system. While BOM is a feature of the Desktop software, there are certain workarounds in Online that I can explore with you. Could you send me an email at qbcares@intuuit.com with more information about how inventory can be enhanced? I'll keep a look out for your message, and hope you have an awesome day until then. Thanks for your review, by the way! Jess, The QuickBooks Team

I FOUND THE SOFTWARE TO BE USER FRIENDLY WITH EASY LEARNING CURVE

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: WHAT I LIKE MOST ABOUT THIS SOFTWARE IS THAT IT HELPS ME TRACK MY BUSINESS EXPENSES AND PREPARE PAYROLL AT A LOWER COST THAN HAVING IT OUTSOURCED

Cons: THERE WAS NOT ANYTHING THAT I REALLY DID NOT LIKE ABOUT THIS SOFTWARE. I FOUND IT EASY TO USE AND VERY EFFECIANT

Vendor Response

by Intuit on June 18, 2018

Hi there, Jennifer. Thanks for taking the time to leave your review. Its great to know that you're getting so much assistance with expense tracking and Payroll and that the system is so user-friendly. Because I want you to stay up-to-date on new and coming enhancements, I welcome you to check out the Blog at https://intuit.me/2L2zqTv. Additionally, you can join in at the Community (https://intuit.me/2rJQ95o), which is a hub of other entrepreneurs, small business owners, and QuickBooks employees. Should you ever have any questions, stop by and start a conversation! Jess, The QuickBooks Team

QuickBooks makes keeping track of business simple

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can easily navigate through all of my customers, costs, profits and orders.
There are also many graphs and charts that are very helpful.

Cons: There are not many negative things to say about QuickBooks. My only complaints are that hot keys are a little off and there are a lot of updates

Vendor Response

by Intuit on June 18, 2018

I'm more than happy to explore some of the cons you mentioned, Dan. I appreciate your review, by the way. I'm delighted you can easily navigate the system and get so much out of the visibility of the graphs/charts. With this said, what is off about the hotkeys? This article (https://community.intuit.com/articles/1579343) is an overview of how they work, but feel more than free to send me an email at qbcares@intuit.com with more information. While I have you here, I'll also discuss the reasons that necessitate regular upgrades. Because the engineers are always searching for ways to enhance our programs, new features and versions are consistently in the works. When resources tip the balance and are overwhelmingly used to support the most secure and state of the art program available, the older versions are phased out. Upgrades ensure your business and customer information is safeguarded by the best service on the market. Jess, The QuickBooks Team

This program has made my life so much easier. Bookkeeping/record keeping made easy!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can access more information without wasting time searching for answers. It is easier to review history; do cost analyses.

Cons: I wish I could talk to the program--rather than type. My typing isn't the greatest, but being able to give commands would make this program outstanding.

Vendor Response

by Intuit on June 18, 2018

Hey, April. I love seeing how much easier QuickBooks has made both your bookkeeping and your life, and I'm committed to ensuring the program is as accessible as possible. To start, I encourage you to check out the Apps Center at https://desktop.apps.com/home (for Desktop users) and https://apps.intuit.com/ (if you're with Online). There you'll find hundreds of applications made to integrate with QuickBooks. I took the liberty of searching for voice commands software for you, by the way. Check out what these links have to offer, as I'm confident you won't be let down. Regardless, feel free to keep me posted about your search results at qbcares@intuit.com. Voice recognition is a brilliant idea, and I'd love to pass it along to the proper channels for review. Jess, The QuickBooks Team

Not bad just a big learning curve

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: The software has plenty of features from customer management, inventory tracking, payments and more. The support and having to pay for it is a little unneccessary

Cons: The support is really the only thing that I can say wasn't included with software. While they have a good kb database, speaking to someone beats that day in day out.

Vendor Response

by Intuit on June 18, 2018

Hey, Geronimo. Thank you for dropping by to leave a review. As opposed to Online, where support is included in the monthly subscription cost, the price for the standalone Desktop software is set at a certain rate. To keep this price low, phone service is offered separately. For more information about Care Plans, visit https://community.intuit.com/articles/1501557. With this said, I applaud your use of the KB Database and know just what you need to get advanced assistance for free. Have you ever checked us out on Facebook (Intuit QuickBooks) or Twitter (QBcares)? We have a team of chat agents who are trained in every product and ready to help. The upside about chatting with them is you can reply at your leisure and get the expertise you deserve. Jess, The QuickBooks Team

Great accounting software

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Intuit's Quickbooks is a great tool for anyone in the accounting business. It's widely used and most people are certified in the software. It also is easily integratabtle with other software/programs.

Cons: Due to Quickbooks's complexity the learning curve is a little larger if you want to master its' full potential.

Not very good

Jun 14, 2018
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Some good features. The desktop version is quite robust. The online system has a decent helpdesk library

Cons: Both online and desktop have terrible user interfaces and not easy to use. You have to be taught how to use the program and even then it is easy to mess up.

I love, love Quickbooks! Who doesn't find this software useful?! This product is a must in everyday!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I am organized and keep track of everything I do. I also really like that I can integrate with other softwares.

Cons: No real sons honestly. Quickbooks is a big part of my everyday work routine. I'm not sure what I would do with out it.

Our office had many tasks to complete when we bought the company. Quickbooks was essential!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for sorting and organizing bills is what was so essential to our business. We were left with many back bills and new loans to attend to. If we didn't have the help of Quickbooks, we would still be sorting through things!

Cons: We haven't come across anything, so far, that I can say we dislike! The longer we use it, the more familiar we will get with the software. Maybe something down the road but no complaints here!

We use Quickbooks for payroll as well as all of our accounting reporting.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and can be integrated with most other accounting software products. We use it just about every day.

Cons: It would be nice to have a better mobile solution. One that would merge the data and be live from anywhere we want to view it from.

Overall: Helps us run our business!

Quality service for your money

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The amount of details in everything. I can easily find transactions or invoices by searching through the different categories.

Cons: Sometimes, it can be a little difficult to understand what report or document I need to open. i.e. exporting payroll details to Excel

I've used QuickBooks Online for several years. It's convenient.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to access the software from anywhere on any machine. It's also nice that I can easily share my information with my accountant.

Cons: The lack of a Days Sales Outstanding report is inexcusable. Bounced checks are also difficult to handle. The lack of direct integration with multiple merchant processors is another drawback.

We use Quickbooks for all our book-keeping and I really like the various reporting functions!

Jun 14, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The many different options for reporting. I like the fact that you can customize the reports and save them as a memorized report to use later.

Cons: It does not seem to be very intuitive when you use it. I'm sure there are a lot more functions I could be using but just don't know how.

Overall: We use it for all of our book-keeping. Review profit and loss.

Capterra-loader

Quickbooks is the best accounting software in the market.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Self Employed iOS app is great. It keeps me organized and easy enough to enter receipts. I am then able to pass along my accountant the correct information.

Cons: There aren't any cons I can think of with Quickbooks. They continually improve their app to the latest technological needs.

We use quickbooks for a small business and it user friendly, easy to use

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that we can customize reports and keep track of the expenses by each supplier. That both our accounted and I can be on the same page and go through things together even if we're in different locations.

Cons: The fact that when you have more users it's so ridiculous hard to get in, I don't understand why you guys ask for so many verifications or if you do, I think you should remember the computer's IP or something and don't do that every time I log in.

Overall: Easy to sort and look for my invoices (we scan all of them) even from 2 years ago and that's helping me find out information very quick.

I have used Quickbooks for years and find it the most useful financial tool at my disposal.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to set up your organization and accounts and all of the reports can be downloaded when it is tax time. For small businesses, this is a must have software!

Cons: Recurring costs to get updated tax tables are the only drawback. But if you can live without those, the software will run for YEARS without failing. My copy is fairly old, so how they sell it these days might be different pricing.

Overall: You get the easiest and best financial tracking software for small business that I have found. It is easy and intuitive to use.

You can absolutely run your business on QuickBooks. It is thorough & better than competitors.

Jun 14, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The payroll software is awesome. It keeps track of all the law changes and allows you to print W2s.

Cons: You MUST have a working knowledge of accounting principles. Without it, you will fail. It takes a lot of effort to set up and years to become truly knowledgeable. That said, it's easier and more complete than any other product on the market, which includes Peachtree and Quicken. Still, you must make sure you have an excellent accountant to accomplish your end-of-year tax returns unless you are a tax accountant yourself.

Overall: My business consisted of thousands of "parts" and each had to be consistently inventoried and accounted for. I could never have accomplished this adequately on a manual basis, and I most definitely had more to do than keep books all day! Once you get it set up (it took me 3 tries and taking a class), it's done for life. You just keep adding or subtracting as you buy or sell items. On the other hand, it is sternly unforgiving if you forget to enter any data at all. You quickly learn to be obedient in that regard. Remember, never get off the boat and never fail to enter ALL the data. If you can discipline yourself to the required attention to detail, then you will enjoy using QuickBooks. If not, hire someone who can. It really IS the best accounting software available.

Big learning curve.

Jun 14, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once you get acquainted with the program it has good reporting and integration but it can be hard to learn. Allows me to adequately track my invoices and business expenses.

Cons: It is very difficult to learn. It is not overly intuitive, found the learning curve to be very steep.

Overall: Good tracking.