--- title: "MemberLeap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MemberLeap Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/47310/MemberLeap/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # MemberLeap Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MemberLeap ## What is MemberLeap? Our affordable and easy to use software can streamline your member-based organization's administrative processes, retain and grow membership, and generate revenue. Our intuitive membership management features can help you track dues; communicate and engage with members and prospects; update your website; host in-person events and virtual events; tap into AI to aid your efforts; conduct calls for proposals; track donations; integrate with QuickBooks; manage committees; and more. Try a free demo! ## What is MemberLeap used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Overall rating Based on 108 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2026 - HOA / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Alumni Management / 2026 - Association Management / 2026 - HOA / 2026 - Membership Management / 2026 - Nonprofit / 2026 ## MemberLeap alternatives Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (297)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/47310/MemberLeap/alternatives/) ## FAQs about MemberLeap Overview ### What problems does MemberLeap solve? MemberLeap solves fragmented association operations by bringing member records, dues invoicing and payments, event registration, communications, website content, directories, surveys, elections, and committee collaboration into one system. Professional associations, nonprofit membership groups, and volunteer-led organizations benefit by reducing spreadsheet work, maintaining member-only access, and giving members self-service account updates. Answer based on 81 reviews Overview ### Which roles and teams benefit most from MemberLeap? MemberLeap is most used by association executive directors, presidents, and operations leaders who oversee member records, renewals, events, and organizational communications. Membership and office administrators manage day-to-day enrollment and member service, while communications and technology teams maintain websites, email outreach, directories, and access to digital resources. Treasurers support dues tracking and financial oversight. Answer based on 102 reviews Overview ### What company size and industries is MemberLeap built for? MemberLeap provides associations, organizations, and AMS firms—primarily small businesses in Non-Profit Organization Management, representing 87% and 47% of reviewers—with member databases, event registration, virtual events, websites, content management, and communications tools. It also serves Civic & Social Organizations and Education Management, each accounting for 4% of reviewers, plus midsize (7%) and enterprise organizations (6%). Answer based on 107 reviews Features and Usability ### What are the key features of MemberLeap? MemberLeap includes a member database for member interaction and records, plus registration management and event management for setting up and monitoring events. Website management supports timely site updates, while dues management, membership renewals, and payment processing handle invoicing, membership-status updates, and configurable payments. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does MemberLeap integrate with? MemberLeap integrates with over 20 third-party tools across payments, accounting, marketing, and events. Key integrations include Stripe, PayPal, QuickBooks Online, Square Payments, authorize.net, CardPointe, Clover, ChatGPT, Google Analytics 360, LinkedIn for Business, Meta for Business, Facebook Apps and Tabs, Twitter/X, and Zoom Events and Webinars. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on MemberLeap? MemberLeap offers live online training, webinars, documentation, and videos for team onboarding. Reviewers report that members and some everyday users can get started with little training, while administrators and staff configuring events or backend changes often face a learning curve. Training can cover substantial material, so follow-up resources and support are helpful. Answer based on 15 reviews Getting Started and Support ### What customer support options does MemberLeap offer, and how do users rate the experience? MemberLeap offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe staff as responsive, patient, and helpful, with many reporting same-day or within-24-hour answers and clear guidance during onboarding. Some users note a learning curve, specialized staff, or occasional follow-up gaps. Answer based on 71 reviews Features ### What features does MemberLeap offer for membership organizations? MemberLeap provides an integrated set of tools for member databases, renewals, directories, event registration, committees, surveys, documents, and member-only access. Association and nonprofit administrators value its configurable modules and customization options, though the breadth of settings can take time to learn and some organizations need developer help for specialized requirements. Answer based on 31 reviews ## Features AI summary Based on 4,125 Membership Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) MemberLeap supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups efficiently, keep member records organized and current, and process dues or fees accurately, allowing teams to manage membership operations with less manual work and better visibility. Registration Management 4.7 (28) 89.29% of 28 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.8 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.7 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.6 (25) 76.00% of 25 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.9 (28) 78.57% of 28 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families MemberLeap 108 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Engagement: In addition to having communication abilities, provides opportunities for alumnis to connect and organizes for special interest groups, sharing stories or sharing university spirit camaraderie. - Alumni events: Manages events that bring alumni from certain higher education institutions together for camaraderie and relationship building. - Alumni records and contacts: Maintains records of alumnis who graduate from higher education institutions, as well as store contact information from alumni for general communication purposes. - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Dues & Renewals: Automatically bill members and process recurring membership renewals. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Career portals: Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communication within alumni group: Possess abilities to communicate whether via email, social media groups, text, calls or mail within the alumni group so that events, fundraisers or career opportunities may be communicated. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Collecting: Have the ability to organize donation collecting for universities or for alumni management groups from other college alumni. - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Marketing & Automated Communications: Sends segmented email campaigns and automated reminders to members. - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Management & Registration: Creates, promotes, and manages event registration and attendance tracking. - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - For Alumni Associations: Designed for alumni organizations and associations - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising events: Although this is more university leaning for alumni management software, provide ability to organize fundraising events for the university for raising funds for certain causes. - Fundraising Management: Activities related to raising money for a specific cause - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integration With Accounting Tools: Integrates with accounting and third‑party financial systems. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Portals: Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. - List Management: Manage contacts across multiple mailing lists - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Networking events: Organizes events centered around networking and recruiting for graduating alumni and companies needing viable candidates. - Networking opportunities: Creates various opportunities to connect for recruiting purposes. For example: the creation of forums and discussion groups on certain industries, the ability to organize events centered around networking, and recruiting of graduating alumni by companies needing viable candidates. - Newsletter Management: Create and update newsletter content to increase engagement - Newsletter Sharing: Sometimes products have the ability to create a newsletter specifically for alumni that allows for the communication of stories, news and university information within the alumni group. - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (101) 4.6 Based on 101 reviews ## Pricing Value for money 4.9 (94) Free Trial [View pricing plan details](https://www.capterra.com/p/47310/MemberLeap/pricing/) Silver Available upon request It includes: - Basic Web Hosting - Blog - Broadcast Email Messages and Newsletters - Calendar of Events - Classified Ads - Community Management/Committee Management - Customer Relationship Management (CRM) System - Drip Marketing - Email List Service Manager - File Archive/ Document Library - Forms Builder - Job Board - Links Page Editor - Member Database - Member Data Conversion - Member Directory - Membership Billing - Membership Interest Form - Message Boards/Discussion Forums - News Manager - Online Membership Portal Area - Online Payments - Photo Album Editor - Projects/ Committee Management - Quick Reports and Custom Reporting - Slideshow Manager - Video Manager - Website Content Manager Gold Available upon request It includes: - Wish List - Slideshow Manager - Surveys - Tours - Video Manager - Waivers - Website Content Manager - Calendar of Events - API/Integrations - Attendance Tracking - Automated Membership Billing - Broadcast Email Messages and Newsletters - Classified Ads - Community Management/Committee Management - Forms Builder - Job Board - Library - Message Boards/Discussion Forums - MultiPost - Nominations - Online Payments - Online Silent Auction - Polls - Social Network - Volunteer Management - RSS Feeds/ Uploads/ System Integration - Advanced Web Hosting Plans - Photo Album Editor - Basic Web Hosting - Blog - Community Posts - Customer Relationship Management (CRM) System - Drip Marketing - Elections - Email List Service Manager - Event Registration - File Archive/ Document Library - Links Page Editor - Member Database - Member Data Conversion - Member Directory - Member Lists - Member Press Releases - Membership Interest Form - News Manager - Online Learning Management System - Online Membership Portal Area - Online Store - Property Asset Management - Quick Reports and Custom Reporting - Resource Reservations Platinum Available upon request It includes: - Member Directory - Member Press Releases - Member Ratings - Membership Interest Form - Mobile App - News Manager - Online Donations - Online Learning Management System - Online Membership Portal Area - Online Store - Projects/ Committee Management - Property Asset Management - Push Notifications - Quickbooks Interface - Quick Reports and Custom Reporting - Resource Reservations - RSS Feeds/ Uploads/ System Integration - Slideshow Manager - Surveys - Tours - Video Manager - Waivers - Website Content Manager - Links Page Editor - Member Database - Member Data Conversion - Member Lists - Advanced Web Hosting Plans - Legislative Action Center - AI Copilot Assistant - API/Integrations - Automated Membership Billing - Call for Proposals/Abstract Management - Event Attendee Portal - Event Task Management - Gift Memberships - Member Tokens - Online Payments - Virtual Event Registration and Zoom Interfae - Basic Web Hosting - Calendar of Events - Community Posts - Customer Relationship Management (CRM) System - Email List Service Manager - Blog - Broadcast Text Message - Elections - Event Navigation Bar - Event Registration - Exhibit Booth Editor - File Archive/ Document Library Value for money 4.9 (94) 4.9 Based on 94 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (106) 4.9 Based on 106 reviews ## User reviews Overall rating 4.8 Based on 108 reviews Filter by rating Counts reflect reviews available in this feed. 5(87) 4(20) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director of Exhibits and Membership Engagement Used the software for: 1-3 years ### "MemberLeap Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 I have been enjoying our time with them. Some of the things I ask for are not available and would be billable for time which is a con but sometimes my feature gets built at a later time at no charge. Pros I like how it is an all-inclusive system. They are working hard to make improvements to the system to make it "prettier" and more user-friendly. Cons I feel like some of the functionality is hidden. You have to figure out what you want to do, submit a support ticket, and then they are like "I just needed to enable that feature for you." I feel like all the features should just be available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Association Executive Used the software for: Less than 1 year ### "MemberLeap Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 The overall experience with MemberLeap and their staff has been extremely positive. The association management software meets all of our needs and the staff is highly responsive. Pros The program is logical and intuitive and meets our association management needs. MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time. Cons The ability to set up our annual trade show using the Booth Map was incredible, but the inability to print the booth map is a little inconvenient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "MemberLeap is Truly Leaps and Bounds above the Rest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 I have been working with MemberLeap for many, many years, and they have always been fantastic! I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need. Pros MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help. They answer every question quickly and with very clear, step-by-step answers so I can take care of everything I need and never miss a beat. Cons There is not a single thing to dislike about MemberLeap! They excel in every area and simply could not be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Volunteer Treasurer Used the software for: Less than 1 year ### "MemberLeap for nonprofit conference and membership management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 We are still getting it configured, and \[sensitive content hidden\] (help desk) gave me a hour and a half of specialized support. We are a volunteer-managed org and he answered my questions wonderfully. I left our meeting with a plan of action, and he followed up with me after the meeting. Great support! Pros MemberLeap provides a wide range of functionality and their help is responsive and personalized. We use it to manage a conference, sponsors, and membership. Cons The special cases of our organization require manual fixes. Be careful when first setting up your org to understand the implications of bulk actions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Corporate Manager Used the software for: 3-5 years ### "Recommending MemberLeap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2025 Overall, we're very pleased with MemberLeap. It's a complete solution for a small organization such as ours. Pros As a small professional association, MemberLeap offers all the features we need in a single, affordable package. Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well. Our website has been easy to maintain and update, with a simple and user-friendly interface. Cons The help resources and videos are quite comprehensive, and a help desk ticket is always responded to swiftly, but occasionally it's a challenge to find a quick, simple process when I'm using a new feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Technology Used the software for: 1-3 years ### "I would choose them again, but faster" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2024 Our partnership with MemberLeap has been excellent. As I have stated above, we have significantly unique needs and MemberLeap has been eager to collaborate with us to solve for those needs on ambitious timelines. Pros Out of the box, MemberLeap is a feature rich association management tool. But what gives MemberLeap the distinct advantage is their dedication to improving the product in customer-centric ways. We have numerous unique needs in our association, MemberLeap has taken the time to personally understand our needs and has partnered with us in expanding their capabilities to fill our needs. Cons It is hard to think of reasons to not like MemberLeap. As I said in my title, our association is very pleased with our partnership thus far! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Susan C. Program Director Used the software for: Less than 1 year ### "MemberLeap truly shines and is a standout as an exceptional member management platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2025 After exploring various member management platforms, it was evident that MemberLeap was the ideal choice due to their robust platform and extensive experience in this space. I am extremely pleased with our decision to select MemberLeap, and we have had nothing but compliments on how the service performs and the fresh new look of our website. It excels in all areas, streamlining processes, enhancing engagement, and providing a seamless user experience. I spent a very long time assessing different companies, along with price comparisons, and it was clear that with their experience and capabilities, they are the right choice. We have been using them now for several months and all has gone very smooth from sales to pre-production to launch. Pros MemberLeap was the perfect choice for us, thanks to their platform and experience in this field. They provide the features and capabilities essential for our non-profit member organization. The member management tools for billing, automated membership cards, reporting, event management, proposal/scholarship submission capabilities, and committee scoring ability, to name just a few, are what I like most about the platform. Also, our new website layout and self-publishing have amped up our web presence, allowing for more updated real-time content. MemberLeap is truly rich in capabilities, ticking all our requirement boxes. Most importantly, customer service is paramount for us, and MemberLeap excels in this regard. \[sensitive content hidden\], from a sales perspective, truly cares and takes the time to learn about your requirements in a no-pressure sales environment. Once the contract was signed, \[sensitive content hidden\] was amazing, along with \[sensitive content hidden\] who onboarded us, teaching me along the way and making recommendations. The entire customer support and development team have made our experience exceptional, and they continue to offer outstanding support. Cons There really is no cons. I will say that given this is for the most part a turnkey solution, if you need something specific, they have the talent to accommodate, but it may be at a cost to do any custom work. However, they are very fair, and they continue to invest in the platform, which is excellent. Also, with any new service there is a learning curve, so you do have to invest some time as expected, but they are right there side-by-side to ensure you have the support needed. I was excited to jump in and learn how to use the tools and capabilities and they have great online resources to assist you as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consultant Used the software for: Less than 1 year ### "Wonderful support, steep learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 7, 2025 A frustrating site builder, but grateful for the support. Hopefully, the more experience I have, the easier it'll get. Pros Tech support and ticketing system are very helpful. There are a lot of capabilities within the platform. Cons Not very intuitive to make changes. The backend builder is very clunky and needs autosave feature. Steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: Less than 1 year ### "Bringing our Organization into the Future!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2024 Our organization went from tracking everything on a multitude of different excel sheets to having everything automated by MemberLeap. It has been such a great experience and we have been able to focus on actual projects instead of just making sure things stay running. Pros Member database, events calendar, membership cards, just everything being automated. Also, their team is incredibly friendly and helpful, always looking for creative solutions to give you exactly what you need. Cons Not the most user friendly system. There are a ton of help articles and demo videos, and the team is always there to help so you will be just fine. Just expect to invest a good amount of time into learning how to operate it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account Executive Used the software for: 3-5 years ### "MemberLeap A Customer Service Gem" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2024 As mentioned above, they have been top notch to work with. Always super helpful and willing to figure out a way to get done what we need. If you like the product you'll love the client service they offer. Pros It's a pretty easy product to learn and has a ton of features. Our members had an easy time logging on and adjusting to the new product. The best part of MemberLeap is their customer service though. They made our transition to a new system so much easier. They always get back to you the same day or within 24 hours. It's the reason why we have several of our clients on the product now. Cons The interface is not as simplified as it could be. It would be nice to have everything in a column on the side so it's easier to get to, like Membership, Meetings, Store, etc. Their reporting feature needs work also, too many steps to get the report you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/47310/MemberLeap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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