--- title: "MemberLeap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MemberLeap Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/47310/MemberLeap/" page_type: "product" language: "en" --- # MemberLeap Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MemberLeap ## What is MemberLeap? Our affordable and easy to use software can streamline your member-based organization's administrative processes, retain and grow membership, and generate revenue. Our intuitive membership management features can help you track dues; communicate and engage with members and prospects; update your website; host in-person events and virtual events; tap into AI to aid your efforts; conduct calls for proposals; track donations; integrate with QuickBooks; manage committees; and more. Try a free demo! ## What is MemberLeap used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Overall rating Based on 107 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $320 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Association Management / 2026 - HOA / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Alumni Management / 2026 - Association Management / 2026 - HOA / 2026 - Membership Management / 2026 - Nonprofit / 2026 ## MemberLeap Overview Updated August 2026 AI summary MemberLeap provides cloud-based membership management for organizations of all sizes, focusing on association and nonprofit needs. It consolidates member databases, dues processing, event registration, communications, and committee management into one platform, with optional features like QuickBooks integration and customizable forms. Responsive support and extensive video resources help teams transition from manual spreadsheets to automated, centralized operations. ## MemberLeap alternatives Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (292)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/47310/MemberLeap/alternatives/) ## FAQs about MemberLeap Overview ### What problems does MemberLeap solve? MemberLeap solves fragmented membership operations by replacing spreadsheets, disconnected websites, and separate email, billing, event, and committee tools with one system. It reduces manual invoicing, dues tracking, website updates, elections, surveys, and member communications. Volunteer-led associations, nonprofits, administrators, and event teams benefit most from the centralized control and easier self-service. Answer based on 102 reviews Overview ### Which roles and teams benefit most from MemberLeap? MemberLeap is most used by association executives, board leaders, membership teams, and office administrators who manage member records, renewals, and day-to-day operations. Finance leaders use it for dues tracking and payments, while communications and technology teams support email outreach, website updates, and reliable system administration. Answer based on 102 reviews Overview ### What company size and industries is MemberLeap built for? MemberLeap is built mainly for small organizations, with 87% of reviewers from small businesses and 47% from non-profit organization management. It serves associations, organizations, and AMS firms needing member databases, event registration, virtual events, websites, content management, and communications, with smaller shares from education management and civic and social organizations. Answer based on 107 reviews Features and Usability ### What are the key features of MemberLeap? MemberLeap includes core association management tools like membership management, member database, event registration, and website management. Reviewers also highlight differentiators such as customizable forms and reports, QuickBooks integration, automated dues and billing, and member communications through email, discussion boards, and committee portals. Answer based on 71 reviews Pricing ### How much does it cost and what fees or limitations are included? MemberLeap starts at $320/month for the Silver plan, with Gold at 390/month and Platinum at 460/month; a free trial is available. Fees scale with active records, while unlimited admin users and support are included. Reviewers often call it affordable, though customizations or add-ons can sometimes bring extra costs. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does MemberLeap integrate with? MemberLeap integrates with about 20 third-party tools and platforms, including payments and accounting options such as authorize.net, PayPal, QuickBooks Online, QuickBooks Desktop, Stripe, Stripe Billing, Square Payments, CardPointe, and PayJunction. It also connects with Zoom Events and Webinars, Facebook Apps and Tabs, Google Analytics 360, LinkedIn for Business, and Meta for Business. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on MemberLeap? MemberLeap offers live online sessions, webinars, videos, and documentation for team training. Basic users and members often get started quickly with little training, while admins handling setup, events, and backend changes usually face a steeper learning curve. Reviewers also note thorough training, helpful tutorials, and fast support during onboarding. Answer based on 15 reviews Getting Started and Support ### What customer support options does MemberLeap offer, and how do users rate the experience? MemberLeap offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, patient, and easy to work with, often citing same-day replies, clear guidance, and hands-on help during setup. Some note a learning curve, occasional follow-up gaps, and situations requiring workarounds or customization. Answer based on 71 reviews Features ### What features does MemberLeap offer for associations and member groups? MemberLeap covers core association management needs in one system, including membership, events, directories, renewals, committees, surveys, and website tools. Many nonprofits, clubs, and volunteer-led groups like the integrated modules and customization options, though some teams say the large feature set creates a learning curve and occasional confusion around setup. Answer based on 31 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra reviewers point to these as the top priorities when choosing membership management software: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) MemberLeap supports all three features that reviewers rank highest: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help organizations handle sign-ups efficiently, keep member records organized and up to date, and collect payments accurately, allowing teams to manage day-to-day membership operations with less manual work. Registration Management 4.7 (27) 88.89% of 27 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.8 (34) 73.53% of 34 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.7 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.6 (25) 76.00% of 25 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.9 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families MemberLeap 108 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Engagement: In addition to having communication abilities, provides opportunities for alumnis to connect and organizes for special interest groups, sharing stories or sharing university spirit camaraderie. - Alumni events: Manages events that bring alumni from certain higher education institutions together for camaraderie and relationship building. - Alumni records and contacts: Maintains records of alumnis who graduate from higher education institutions, as well as store contact information from alumni for general communication purposes. - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Dues & Renewals: Automatically bill members and process recurring membership renewals. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Career portals: Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communication within alumni group: Possess abilities to communicate whether via email, social media groups, text, calls or mail within the alumni group so that events, fundraisers or career opportunities may be communicated. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Collecting: Have the ability to organize donation collecting for universities or for alumni management groups from other college alumni. - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Marketing & Automated Communications: Sends segmented email campaigns and automated reminders to members. - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Management & Registration: Creates, promotes, and manages event registration and attendance tracking. - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - For Alumni Associations: Designed for alumni organizations and associations - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising events: Although this is more university leaning for alumni management software, provide ability to organize fundraising events for the university for raising funds for certain causes. - Fundraising Management: Activities related to raising money for a specific cause - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integration With Accounting Tools: Integrates with accounting and third‑party financial systems. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Portals: Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. - List Management: Manage contacts across multiple mailing lists - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Networking events: Organizes events centered around networking and recruiting for graduating alumni and companies needing viable candidates. - Networking opportunities: Creates various opportunities to connect for recruiting purposes. For example: the creation of forums and discussion groups on certain industries, the ability to organize events centered around networking, and recruiting of graduating alumni by companies needing viable candidates. - Newsletter Management: Create and update newsletter content to increase engagement - Newsletter Sharing: Sometimes products have the ability to create a newsletter specifically for alumni that allows for the communication of stories, news and university information within the alumni group. - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (100) 4.6 Based on 100 reviews ## Pricing Value for money 4.8 (93) Free Trial [View pricing plan details](https://www.capterra.com/p/47310/MemberLeap/pricing/) Silver $320.00 Other,Per Month It includes: - Basic Web Hosting - Blog - Broadcast Email Messages and Newsletters - Calendar of Events - Classified Ads - Community Management/Committee Management - Customer Relationship Management (CRM) System - Drip Marketing - Email List Service Manager - File Archive/ Document Library - Forms Builder - Job Board - Links Page Editor - Member Database - Member Data Conversion - Member Directory - Membership Billing - Membership Interest Form - Message Boards/Discussion Forums - News Manager - Online Membership Portal Area - Online Payments - Photo Album Editor - Projects/ Committee Management - Quick Reports and Custom Reporting - Slideshow Manager - Video Manager - Website Content Manager Gold $390.00 Other,Per Month It includes: - Advanced Web Hosting Plans - API/Integrations - Attendance Tracking - Automated Membership Billing - Basic Web Hosting - Blog - Broadcast Email Messages and Newsletters - Calendar of Events - Classified Ads - Community Management/Committee Management - Community Posts - Customer Relationship Management (CRM) System - Drip Marketing - Elections - Email List Service Manager - Event Registration - File Archive/ Document Library - Forms Builder - Job Board - Library - Links Page Editor - Member Database - Member Data Conversion - Member Directory - Member Lists - Member Press Releases - Membership Interest Form - Message Boards/Discussion Forums - MultiPost - News Manager - Nominations - Online Learning Management System - Online Membership Portal Area - Online Payments - Online Silent Auction - Online Store - Photo Album Editor - Polls - Property Asset Management - Quick Reports and Custom Reporting - Resource Reservations - RSS Feeds/ Uploads/ System Integration - Slideshow Manager - Social Network - Surveys - Tours - Video Manager - Volunteer Management - Waivers - Website Content Manager - Wish List Platinum $460.00 Other,Per Month It includes: - Advanced Web Hosting Plans - AI Copilot Assistant - API/Integrations - Automated Membership Billing - Basic Web Hosting - Blog - Broadcast Text Message - Calendar of Events - Call for Proposals/Abstract Management - Community Posts - Customer Relationship Management (CRM) System - Elections - Email List Service Manager - Event Attendee Portal - Event Navigation Bar - Event Registration - Event Task Management - Exhibit Booth Editor - File Archive/ Document Library - Gift Memberships - Legislative Action Center - Links Page Editor - Member Database - Member Data Conversion - Member Directory - Member Lists - Member Press Releases - Member Ratings - Member Tokens - Membership Interest Form - Mobile App - News Manager - Online Donations - Online Learning Management System - Online Membership Portal Area - Online Payments - Online Store - Projects/ Committee Management - Property Asset Management - Push Notifications - Quickbooks Interface - Quick Reports and Custom Reporting - Resource Reservations - RSS Feeds/ Uploads/ System Integration - Slideshow Manager - Surveys - Tours - Video Manager - Virtual Event Registration and Zoom Interfae - Waivers - Website Content Manager Value for money 4.8 (93) 4.8 Based on 93 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (105) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (105) 4.9 Based on 105 reviews ## User reviews Overall rating 4.8 Based on 107 reviews Filter by rating 5(87) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LH Lenora H. Association Executive Real Estate ### "MemberLeap Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 The overall experience with MemberLeap and their staff has been extremely positive. The association management software meets all of our needs and the staff is highly responsive. Pros The program is logical and intuitive and meets our association management needs. MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time. Cons The ability to set up our annual trade show using the Booth Map was incredible, but the inability to print the booth map is a little inconvenient. Switched from [StarChapter](https://www.capterra.com/p/57588/StarChapter/) Star Chapter was difficult to use and did not offer all the features we needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kathy K. President Non-Profit Organization Management ### "MemberLeap is Truly Leaps and Bounds above the Rest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2025 I have been working with MemberLeap for many, many years, and they have always been fantastic! I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need. Pros MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help. They answer every question quickly and with very clear, step-by-step answers so I can take care of everything I need and never miss a beat. Cons There is not a single thing to dislike about MemberLeap! They excel in every area and simply could not be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Claire H. Volunteer Treasurer Education Management ### "MemberLeap for nonprofit conference and membership management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 We are still getting it configured, and \[sensitive content hidden\] (help desk) gave me a hour and a half of specialized support. We are a volunteer-managed org and he answered my questions wonderfully. I left our meeting with a plan of action, and he followed up with me after the meeting. Great support! Pros MemberLeap provides a wide range of functionality and their help is responsive and personalized. We use it to manage a conference, sponsors, and membership. Cons The special cases of our organization require manual fixes. Be careful when first setting up your org to understand the implications of bulk actions. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost savings. This happened before I became Treasurer and I don't know the details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lynn M. Corporate Manager Non-Profit Organization Management ### "Recommending MemberLeap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2025 Overall, we're very pleased with MemberLeap. It's a complete solution for a small organization such as ours. Pros As a small professional association, MemberLeap offers all the features we need in a single, affordable package. Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well. Our website has been easy to maintain and update, with a simple and user-friendly interface. Cons The help resources and videos are quite comprehensive, and a help desk ticket is always responded to swiftly, but occasionally it's a challenge to find a quick, simple process when I'm using a new feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Janie D. Membership Ambassador Marketing and Advertising ### "Great group to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 All positive. Our designers built the look of the site and the tech team helps us keep it up and running. Pros I recently joined an organization that uses MemberLeap, and I had so many questions. The tech team who answers is always prompt, accurate, and patient. I really appreciate their dedication to customer service. Cons I have not run into any issues or concerns working with this software or the team behind it. I do find I ask them questions directly v. using their video learning tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Cindy L. Administrator Non-Profit Organization Management ### "MemberLeap is a great choice for a small organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Great overall experience. I am looking forward to learning all the tools that are being offered with our account. Pros We are a small organization that needed to find an affordable system. So far, everything has gone well. Cons It was a lot of information to absorb quickly, but the MemberLeap team had a lot of patience and helped me quickly. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Cost. Could no longer afford the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Annah K. Consultant Professional Training & Coaching ### "Wonderful support, steep learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 6, 2025 A frustrating site builder, but grateful for the support. Hopefully, the more experience I have, the easier it'll get. Pros Tech support and ticketing system are very helpful. There are a lot of capabilities within the platform. Cons Not very intuitive to make changes. The backend builder is very clunky and needs autosave feature. Steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sam G. Party Secretary Public Policy ### "14 year user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 Easy. I'm a 14 year user. It would seem that alone is a testament is an overall experience of my continued use. Pros It's like being in a well organized family. The support staff takes an interest in what one is trying to achieve, not just the technical issue. Cons Nothing, really. You expected an honest answer to this question. I have no problem using this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Amy W. Operations Director Non-Profit Organization Management ### "Solves Multiple Business Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 I've been using MemberLeap for seven years, and the service and support is outstanding. They consistently release new features in response to client needs, and it has been pretty transformative for my organization. Pros MemberLeap consolidates so many functions into a single tool, which saves so much time and energy. It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. It also has a public facing side and a member-only side, which was critical for my organization. I'm sure I'm not thinking of many features, but the fact that it's a one-stop shop makes it incredibly valuable, plus it's scalable and affordable. Cons Importing and exporting data can be clunky, and some modules don't "talk" to each other, so there is some manual data entry. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) MemberLeap allowed us to integrate all of the systems we were using into one product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chris B. Communications Manager Environmental Services ### "100% Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Pros The Member Leap team. They are always willing to create the solutions we ask for and are super responsive. Cons There are so many customizations, that sometimes it is hard to locate the correct setting, but we're happy about how robust the product is, and it's just part of the learning curve. If we get stumped, their customer support is just an email away with a quick answer. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) Reasons for choosing MemberLeap Member Leap had more options for customizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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