# Page 2 | MemberLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MemberLeap the right Association Management solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/47310/MemberLeap/reviews

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MemberLeap

4.8 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of MemberLeap

## Showing most helpful reviews

Showing 26-50 of 107 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Kathy K.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MemberLeap is Truly Leaps and Bounds above the Rest!"

December 29, 2025

5.0

I have been working with MemberLeap for many, many years, and they have always been fantastic! I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need.

Pros

MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help. They answer every question quickly and with very clear, step-by-step answers so I can take care of everything I need and never miss a beat.

Cons

There is not a single thing to dislike about MemberLeap! They excel in every area and simply could not be better.

Review Source

Lynn M.  
Corporate Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Recommending MemberLeap"

December 3, 2025

5.0

Overall, we're very pleased with MemberLeap. It's a complete solution for a small organization such as ours.

Pros

As a small professional association, MemberLeap offers all the features we need in a single, affordable package. Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well. Our website has been easy to maintain and update, with a simple and user-friendly interface.

Cons

The help resources and videos are quite comprehensive, and a help desk ticket is always responded to swiftly, but occasionally it's a challenge to find a quick, simple process when I'm using a new feature.

Review Source

AW

Amy W.  
Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Solves Multiple Business Needs"

May 29, 2025

5.0

I've been using MemberLeap for seven years, and the service and support is outstanding. They consistently release new features in response to client needs, and it has been pretty transformative for my organization.

Pros

MemberLeap consolidates so many functions into a single tool, which saves so much time and energy. It's your website, database, point of sale, CRM, financial record, event registration, email marketing tool, member networking tool and even has a robust abstract submission and review feature. It also has a public facing side and a member-only side, which was critical for my organization. I'm sure I'm not thinking of many features, but the fact that it's a one-stop shop makes it incredibly valuable, plus it's scalable and affordable.

Cons

Importing and exporting data can be clunky, and some modules don't "talk" to each other, so there is some manual data entry.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

MemberLeap allowed us to integrate all of the systems we were using into one product.

Review Source

LH

Lenora H.  
Association Executive  
Real Estate  
Used the software for: Less than 6 months

### "MemberLeap Experience"

March 31, 2026

5.0

The overall experience with MemberLeap and their staff has been extremely positive. The association management software meets all of our needs and the staff is highly responsive.

Pros

The program is logical and intuitive and meets our association management needs. MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time.

Cons

The ability to set up our annual trade show using the Booth Map was incredible, but the inability to print the booth map is a little inconvenient.

Switched from

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)

Star Chapter was difficult to use and did not offer all the features we needed.

Review Source

SG

Sam G.  
Party Secretary  
Public Policy  
Used the software for: 2+ years

### "14 year user"

July 1, 2025

5.0

Easy. I'm a 14 year user. It would seem that alone is a testament is an overall experience of my continued use.

Pros

It's like being in a well organized family. The support staff takes an interest in what one is trying to achieve, not just the technical issue.

Cons

Nothing, really. You expected an honest answer to this question. I have no problem using this software.

Review Source

CH

Claire H.  
Volunteer Treasurer  
Education Management  
Used the software for: Less than 6 months

### "MemberLeap for nonprofit conference and membership management"

December 5, 2025

5.0

We are still getting it configured, and \[sensitive content hidden\] (help desk) gave me a hour and a half of specialized support. We are a volunteer-managed org and he answered my questions wonderfully. I left our meeting with a plan of action, and he followed up with me after the meeting. Great support!

Pros

MemberLeap provides a wide range of functionality and their help is responsive and personalized. We use it to manage a conference, sponsors, and membership.

Cons

The special cases of our organization require manual fixes. Be careful when first setting up your org to understand the implications of bulk actions.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cost savings. This happened before I became Treasurer and I don't know the details.

Review Source

SC

Susan C.  
Program Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "MemberLeap truly shines and is a standout as an exceptional member management platform!"

December 28, 2024

5.0

After exploring various member management platforms, it was evident that MemberLeap was the ideal choice due to their robust platform and extensive experience in this space. I am extremely pleased with our decision to select MemberLeap, and we have had nothing but compliments on how the service performs and the fresh new look of our website. It excels in all areas, streamlining processes, enhancing engagement, and providing a seamless user experience. I spent a very long time assessing different companies, along with price comparisons, and it was clear that with their experience and capabilities, they are the right choice. We have been using them now for several months and all has gone very smooth from sales to pre-production to launch.

Pros

MemberLeap was the perfect choice for us, thanks to their platform and experience in this field. They provide the features and capabilities essential for our non-profit member organization. The member management tools for billing, automated membership cards, reporting, event management, proposal/scholarship submission capabilities, and committee scoring ability, to name just a few, are what I like most about the platform. Also, our new website layout and self-publishing have amped up our web presence, allowing for more updated real-time content. MemberLeap is truly rich in capabilities, ticking all our requirement boxes. Most importantly, customer service is paramount for us, and MemberLeap excels in this regard. \[sensitive content hidden\], from a sales perspective, truly cares and takes the time to learn about your requirements in a no-pressure sales environment. Once the contract was signed, \[sensitive content hidden\] was amazing, along with \[sensitive content hidden\] who onboarded us, teaching me along the way and making recommendations. The entire customer support and development team have made our experience exceptional, and they continue to offer outstanding support.

Cons

There really is no cons. I will say that given this is for the most part a turnkey solution, if you need something specific, they have the talent to accommodate, but it may be at a cost to do any custom work. However, they are very fair, and they continue to invest in the platform, which is excellent. Also, with any new service there is a learning curve, so you do have to invest some time as expected, but they are right there side-by-side to ensure you have the support needed. I was excited to jump in and learn how to use the tools and capabilities and they have great online resources to assist you as well.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Member365](https://www.capterra.com/p/142416/Member365/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reason for choosing MemberLeap

Their features and capabilities met all of our needs, along with their experience, exceptional customer service and pricing.

Review Source

Response from Vieth Consulting

January 2, 2025

Thanks for the amazing review Susan! Our team truly enjoyed meeting you and helping get your website and AMS set up to accommodate your needs. We look forward to partnering with you for many, many years!

JD

Janie D.  
Membership Ambassador  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great group to work with"

October 2, 2025

5.0

All positive. Our designers built the look of the site and the tech team helps us keep it up and running.

Pros

I recently joined an organization that uses MemberLeap, and I had so many questions. The tech team who answers is always prompt, accurate, and patient. I really appreciate their dedication to customer service.

Cons

I have not run into any issues or concerns working with this software or the team behind it. I do find I ask them questions directly v. using their video learning tools.

Review Source

CL

Cindy L.  
Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "MemberLeap is a great choice for a small organization"

September 30, 2025

5.0

Great overall experience. I am looking forward to learning all the tools that are being offered with our account.

Pros

We are a small organization that needed to find an affordable system. So far, everything has gone well.

Cons

It was a lot of information to absorb quickly, but the MemberLeap team had a lot of patience and helped me quickly.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Cost. Could no longer afford the product.

Review Source

CB

Chris B.  
Communications Manager  
Environmental Services  
Used the software for: 6-12 months

### "100% Satisfied"

April 21, 2025

5.0

Pros

The Member Leap team. They are always willing to create the solutions we ask for and are super responsive.

Cons

There are so many customizations, that sometimes it is hard to locate the correct setting, but we're happy about how robust the product is, and it's just part of the learning curve. If we get stumped, their customer support is just an email away with a quick answer.

Alternatives considered

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)

Reason for choosing MemberLeap

Member Leap had more options for customizations.

Review Source

DF

Dominic F.  
Chief Technology officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### " \[sensitive content hidden\] was fantastic with request ID # 293355"

December 11, 2024

4.0

My experience so far has bee good. I would like to recognize \[sensitive content hidden\] who assisted me with request ID # 293355. He was knowledgeable and very friendly and made my experience 10 times better.

Pros

The customer service. When we encounter a problem they are always willing to help.

Cons

The learning curve. It take s a while to learn how the system works and how to make necessary updates.

Review Source

Response from Vieth Consulting

January 14, 2025

Hi Dominic! We are glad that you had a positive experience with our team! If you haven't yet received our free new admin training, please reach out to our customer service team, and they can get it scheduled. We're looking forward to serving your organization's needs for many years to come.

DZ

David Z.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Don't Miss Out, check out Memberleap! "

October 2, 2024

5.0

Our experience has been great. Our website was revamped, it looks better than ever, and as a result our business online has flourished.

Pros

Member Leap hands down is the best for membership services and website management! What I liked most particularly is the fast turnaround time for any issues we have run into. Whenever we submit a ticket through their email their team responds fast and efficiently and solved our problems!

Cons

we have not had any bad experiences using or dealing with Memberleap.

Review Source

Response from Vieth Consulting

October 16, 2024

Hi David, Thank you for leaving this review and letting us know how we're doing! Our support team is a big part of what we do so we are glad that the responsiveness you have received from them has been able to help assist you. We are glad that you have had a great experience working with us and we hope that you continue to work with us for years to come!

LK

Loretta K.  
Board Member and Membership Staff  
Sports  
Used the software for: Less than 6 months

### "Great Tool to Modernize your Organization"

November 3, 2024

4.0

Very positive experience and interaction with the technicians. Responsive to my concerns and quick to make corrections in a timely manner. We are very happy with the overall functions of the modules.

Pros

Offers a wide variety of modules, ease of navigation.

Cons

While they offer numerous videos for training and very responsive to questions it might be a good idea to update some of the training videos.

Review Source

Response from Vieth Consulting

November 13, 2024

Hi Loretta! I'm glad we were able to help your organization! We are currently updating our training videos to showcase our newest features and user-interface. Take care.

AF

Amanda F.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "If you are a Scientific Society or Professional Association, this is probably the software you need"

May 29, 2024

5.0

I'm really happy with it and I recommend it to colleagues a lot. The software research process is painful so I hope to save folks the time. If you run a scientific or professional association this is probably the software you are looking for.

Pros

It has ALL the features we need to run our organization: Membership Mgmt, Communications, Website, Event Management, Abstract / Manuscript Submission, Calendar, Photo & File archive, Donations & Online Store, and more that we're not even using. THE CUSTOMER SERVICE IS TOP NOTCH - they are amazing about responding and answering questions or adding little fixes & features without charging extra. And they don't advertise & market aggressively, (unlike a half dozen other companies that I regretted asking for their free demo almost immediately because they wouldn't leave me alone for years afterward. That's not Memberleap !)

Cons

There are a couple places where the modules could be a little smoother in integrating with each other but overall it works very well.

Reason for choosing MemberLeap

Because none of them do everything we need

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We also had a custom built database we had outgrown. All the cutting & pasting between platforms was driving me nuts. We had to vigilantly update Wordpress plugins. We were losing event registrations and didn't know why, and had to manually update our email list from our (separate) database every time we sent a message out, etc.,- it was impacting the quality of my work as a staff person and taking a ton of my time.

Review Source

SW

Suzette W.  
President and CEO  
Legal Services  
Used the software for: Less than 6 months

### "Legal Management Exchange"

June 2, 2024

5.0

Positive. \[sensitive content hidden\] was very responsive to our needs as we developed the site.

Pros

Ability to host our community on a standalone website.

Cons

We didn't have any issues - I have no complaints.

Alternatives considered

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

Reason for choosing MemberLeap

I liked the stand alone website. We're a professional organization and I wanted our site to reflect as such.

Review Source

Response from Vieth Consulting

June 10, 2024

Hi Suzette! It is very beneficial to have one membership platform for all your organization's needs. We are so glad you chose MemberLeap and look forward to a long partnership!

BS

Brett S.  
Executive Director  
Construction  
Used the software for: 2+ years

### "APAM Review"

May 6, 2024

5.0

Pros

The sky is the limit with MemberLeap! The number of existing features is truly amazing, and the list keeps growing! It seems that most times we look to the software for a solution to our problem, it already exists. And if it doesn't exist, the Customer Support experts are willing to meet quickly and discuss a customized solution. Couple that with the fact that the Customer Support experts are dedicated to timely and thorough responses, and it's hard to find a more customer-friendly software option

Cons

There are a lot of features available and sometimes it is hard to know whether you should be using a feature in your business or not.

Review Source

KG

Karla G.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Used MemberLeap Since 2019"

February 7, 2023

4.0

Having used other software and been in association management for more than 20 years, MemberLeap is a great value. The MemberLeap team is very responsive if we have challenges., and if we can't find how ot use something, they will walk us through instructions.

Pros

Membership database management is flexible with fields - which makes bringing in old material easy - even if you don't use it, conference and event registrations is very user friendly, we use the proposals module to solicit and grade abstracts for our medical conference. The communications (email) piece is great, and the ability to email groups within the database and within modules is also great. I LOVE the Quickbooks integration - you can match up your budget line items for automatic reporting in Quickbooks. The website module is super easy to build and maintain our web pages.

Cons

I didn't like that the events and membership modules did not talk to each other much, but MemberLeap is making strides to change that aspect. Archives are okay, but it would be great to have a way to actually share files (like in google docs or dropbox). I would like to see updated training modules to match some of the newer features.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Reason for choosing MemberLeap

Looked at 3-4 other products. MemberLeap had the most options for the best price and we are able to manage the entire organization with it. (We have no full -time employees)

Review Source

Response from Vieth Consulting

February 8, 2023

Hi Karla! We have truly enjoyed working with you and the four MemberLeap clients you work with! Did you know that we recently released a new Video Center with updated videos? You should check them out! We look forward to working with you for many, many years to come!

RM

Roberta M.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Why the American Adoption Congress.org chose Memberleap"

June 14, 2022

5.0

In the twenty two years we have been working with Memberleap there has been limited times in which I have sent in a help ticket in which I had to wait more than a day, for the answer to my problem. The people I have worked with including the creator \[SENSITIVE CONTENT\], have all been so professional. I have had nothing but a superb experience working with all of the programmers that work with Memberleap.

Pros

We chose Memberleap (previously Vieth Consulting) twenty two years ago, because they were the only company available who could give our organization every thing we wanted. We needed a member database which could be deliniated by several categories. We needed to have a website to which we would be able to make changes to and not have everything a 'canned' product.

Cons

At the present time, I cannot think of any cons regarding this software for our organization.

Reason for choosing MemberLeap

Because even though Wild Apricot had a membership database system, it could not give us the deliniations required by us at the time.

Review Source

Response from Vieth Consulting

June 20, 2022

Hi Roberta! Thank you so much for the kind words! We have truly enjoyed having you as a client for the past 22 years and look forward to the next 22 years!

PP

Paul P.  
Chairman, Website Committee  
Oil & Energy  
Used the software for: 2+ years

### "MemberLeap Helps Volunteers Run Non-Profit Association"

March 18, 2022

5.0

We have a good working relationship with MemberLeap. They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of. When we have needs that are beyond the current capabilities of their system they work with us to do custom programming to meet our needs at a reasonable price and on a good implementation schedule. We appreciate their service, agility, and flexibility.

Pros

We are a 100% volunteer non-profit trade association with over 2,000 Members and have been happily using MemberLeap since 2017. The MemberLeap team made switching providers easy. We like that MemberLeap is strong in Member Management, Member Communication, and Event Management. A very small group of non-technical volunteers is able to manage a very professional looking website and handle all aspects of Member and Event management thanks to MemberLeap's easy to use interface. MemberLeap's customer service is very good and there is a detectable desire to serve their clients.

Cons

The only con we have experienced is the inability to issue refunds via the system through our payment gateway. Luckily we have so few refunds it a minor inconvenience. Anything else that we have found difficult has successfully been mitigated by training and assistance from the MemberLeap team.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was strong in event management but very weak in Membership Management. For us they were extremely expensive and not responsive to our needs. While we were with them they were very acquisitive but demonstrated very little desire to improve the product they sold or to fulfill service levels for the Member Management part of their product. They were unwilling to offer customization outside of a nebulous request process which has no set schedule for implementation or even consideration of what was requested.

Review Source

Response from Vieth Consulting

March 22, 2022

Thanks for the review Paul! The process of issuing refunds varies based on the payment gateway our clients use.

KC

Kristine C.  
Communication Chair  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "MemberLeap software implementation"

August 11, 2020

5.0

We converted a GoDaddy website with Wufoo for forms, Excel for membership tracking, and Constant Contact for event tracking. MemberLeap combined all of that into a sleek, easy to manage system that is extremely user-friendly. The implementation process was extremely smooth, and responses to our questions were virtually immediate. The member management system is highly customizable, and therefore fairly labor-intensive to implement, but the implementation consultant was extraordinarily responsive and helpful with ideas on what options would suit our organization best, even when it took several iterations to settle on a particular direction. It seemed we were implementing additional functionality every week, and I don't know how our organization would have been able to manage our most important function, which is to review non-profit grant applicants and award grants, during this pandemic without this system and their integrated Zoom platform. We built the website and implemented the member management system with online join/renew functionality, profile edit capability, committee signup, committee email/message boards/document archives, online forms, surveys, elections, invoicing, and online learning courses, in a rapid 4 months. Even after implementation, we are very impressed with the rapid customer response when we have questions or issues.

Pros

All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity. The modules are also available to be turned on as needed if a phased-in approach is required. In addition, there is the ability to set up committees (aka projects) with an autonomous ability to manage internal emails, calendars, message boards and document archives exclusively and confidentially within each committee.

Cons

The administrative functions are fairly basic. Although most of the major admin functions can be assigned to a specific user which is a positive, they can't be defined by role which requires a bit of maintenance as people move around in roles. Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.

Reason for choosing MemberLeap

Excellent customer service reputation and lower cost for more functionality than the competition.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Data integrity from a single input source, custom and standard reporting capabilities, streamlined website,

Review Source

Response from Vieth Consulting

August 19, 2020

Hi Kristine! We are so excited to have brought you onboard as a client! We are glad you have discovered all of the amazing modules that MemberLeap has to offer! We look forward to seeing your organization grow!

Wayne S.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Member Relationship Management for an Advocacy Organization"

October 31, 2023

5.0

Our experience has been great. MemberLeap provided significant and timely support during the website design process and during the process to cut over from our previous site. The website they designed is very visually appealing and has the functions we wanted. The site is fast and works well. Contributing content, creating events, launching newsletters and all the other main functions are as easy to perform as we had originally assessed.

Pros

We selected MemberLeap for its comprehensive range of functions, the ease of administration, and the quality of the online help resources. We also liked that it is owned by a website development company since we planned to use it as the foundation of our website.

Cons

MemberLeap could use more member engagement tracking metrics, and easier means for reporting them.

Reason for choosing MemberLeap

Either superior range of functions or lower cost

Review Source

Response from Vieth Consulting

November 10, 2023

Hi Wayne! MemberLeap does have a lot of powerful features! Let's chat about what specific member engagement functionality would be beneficial for your organization and see how we can enhance it.

DB

Donna B.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MemberLeap has been a great addition to our HOA"

October 21, 2022

5.0

Pros

Our HOA has been using a Vieth Consulting Website and MemberLeap since 2007. A few months ago the Website was totally redesigned and we received the latest software version of MemberLeap. The latest version included so many more features that had been added, or we didn't know how to use previously. Vieth Consulting was great to work with for the redesign as well as teaching how to utilize all of the new features, such as Events, Surveys, Committees, Reservations, etc. Whenever support was necessary, they responded very quickly and appropriately. I like how using "Configuration", there are many settings that can be set or customized for what you might need. For example, it can be Configured for a very large organization or a smaller one like ours.

Cons

Really, no cons, that I can think of. A few times, I was confused about how to set something up, but the Web Developers or Support were there to help.

Review Source

Response from Vieth Consulting

October 28, 2022

Thank you, Donna!

CC

Carol C.  
Communications Chair  
Higher Education  
Used the software for: Less than 6 months

### "Had to switch in a hurry from an over-priced product"

October 6, 2023

5.0

We had to switch Association Management System providers within two weeks because our previous provider did not honor the price we had negotiated with them. We didn't need lots of functionality immediately but we did need dues payment and member management quickly. We needed an attractive front end and we got all of these. As we need to add more things to the website it's easy to do in comparison to the labyrinth our previous product was.

Pros

The product has a lot of functionality but the interface is easy to learn. Customer Support is phenomenal with someone getting back to us within hours and answering questions, making fixes or access to new functionality easy. The product price is so low compared to what we had.

Cons

The Admin interface is hard to learn unless you have something specific to do. Once you get into a module it's easy to figure out what to do.

Reason for choosing MemberLeap

Cost, easy interface both for Admin and members, GDPR compliance, functionality, security

Review Source

Response from Vieth Consulting

October 11, 2023

Hi Carol! I'm so glad we were able to swiftly get your new website and portals up and running. It looks like you haven't yet taken advantage of our custom admin menu, which allows you quick and easy access to the modules and features you utilize most. Please reach out to our customer service team, and they can help you set it up. We look forward to partnering with you for many years to come.

SC

SONJIA C.  
PURCHASING MANAGER  
Government Administration  
Used the software for: Less than 6 months

### "NCAGP ASSOCIATION"

March 14, 2024

5.0

MY EXPERIENCE HAS BEEN MORE THAN I HOPED FOR. THE CUSTOMER SERVICE IS DYNAMIC! I ALWAYS GET A RESPONSE THE SAME DAY FROM A PERSON, NOT FROM A ROBOT. EVEN IF THE QUESTION HAS TO BE RESEARCHED THEY LET ME KNOW THEY ARE ON IT.

Pros

THIS IS A VERY USER FRIENDLY PRODUCT. THE COST IS AMAZING! ONE COMPANY WE LOOKED AT THAT DIDN'T HAVE NEAR THE FUNCTIONALITY AS THIS COMPANY WANTED $60 THOUSAND A YEAR. OUR ANNUAL FEE IS AROUND $4,800. YOU DEFFINATELY GET A MAJOR BANG FOR YOUR BUCK

Cons

THE ONLY CON I HAVE IS THE BADGE PORTION BUT I'M VERY CONFIDENT THAT THIS WILL BE RESOLVED WITH IN THE NEXT YEAR. RIGHT NOW I HAVE TO CREATE OUR BADGES USING MAIL MERG TO ADD OUR LOGO.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

THE PRODUCT WE ACTUALLY SWITCHED FROM WAS CALLED CHAPTER MANAGER. THE \[sensitive content hidden\] ENDED UP RETIRING AND DIDN'T SELL THE BUSINESS

Review Source

AS

Alex S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Truly outstanding customer service!"

April 12, 2023

5.0

Pros

My organization has used MemberLeap for a few select features for several years, but we recently transitioned to utilize the entirety of the MemberLeap experience. We migrated our membership database, website, and event portfolio to MemberLeap and the customer service was so outstanding throughout the entire process that I felt like we had our very own concierge service! Not only did they respond to every help ticket (and there were a lot of tickets) within 24 hours, they even designed and programmed personalized solutions for my organization that didn't previously exist. It was a real dream working with this team!

Cons

I think the proposal and event systems could be updated. It's sometimes difficult to customize things in there.

Review Source

Response from Vieth Consulting

April 13, 2023

Hi Alex! Thanks for the great review! MemberLeap has sooooo many features, and I hope you take full advantage of them! We look forward to serving your organization for many years to come.

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