---
title: "Buildium Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Buildium Software - reviews, pricing plans, popular comparisons to other Property Management products and more."
source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/"
page_type: "product"
language: "en"
---

# 

 Buildium Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Buildium

## What is Buildium?

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you.

## What is Buildium used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Rental](https://www.capterra.com/rental-software/)

Recognitions

Shortlist

Overall rating

Based on 2,234 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Pros & cons

Streamlined property management workflow

Highly intuitive user interface

Recurring software glitches and delays

Complex banking and account processes

Starting price

$62

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   HOA / 2026
-   Property Management / 2026
-   Real Estate Property Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.5

+−

Features4.3

Value for Money4.4

Ease of Use4.3

Customer Service4.4

Rating Breakdown

4.5

Features4.3

Value for Money4.4

Ease of Use4.3

Customer Service4.4

## Buildium Reviewers Verdict

Updated August 2026

AI summary

-   Buildium is a good fit for property managers, landlords, and small real estate teams seeking centralized daily operations.
-   Positive feedback centers around its user-friendly interface, ease of use, and ability to support growth as portfolios expand.
-   Teams benefit from faster onboarding, efficient rent and tenant tracking, and clear day-to-day organization.
-   Buyers report negative points such as technical glitches, complex banking processes, and occasional transaction management frustrations.
-   It suits those prioritizing usability and scalability, but may not meet needs where advanced accounting or error-free banking are critical.

## Buildium alternatives

Highest Rated

[4.9 (531)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (713)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (645)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/alternatives/)

## FAQs about Buildium

Overview

### What problems does Buildium solve?

Buildium solves fragmented property operations by centralizing accounting, leases, tenant communications, maintenance requests, online payments, and owner reporting in one system. It reduces manual bookkeeping, paper checks, scattered files, and missed recurring tasks. Property managers, landlords, HOA teams, and growing real estate operations benefit most, especially when managing multiple properties remotely.

Answer based on 1107 reviews

Overview

### Which roles and teams benefit most from Buildium?

Buildium is most used by property managers, owners, brokers, and real estate operations teams that oversee leasing, maintenance, tenant communication, and rent collection. Finance staff such as bookkeepers, accountants, and controllers use it for accounting and reporting, while office and administrative teams streamline daily workflows, records, and resident support.

Answer based on 2013 reviews

Overview

### What company size and industries is Buildium built for?

Buildium serves small businesses in real estate, with 98% of reviewers from small companies and 80% from Real Estate. It is built for residential property managers, mixed-portfolio managers, and community or homeowners association managers, with additional use in Commercial Real Estate at 8% and Accounting at 3%.

Answer based on 2232 reviews

Features and Usability

### What are the key features of Buildium?

Buildium includes core property management features like tenant management, lease tracking, rent collection, and accounting, plus differentiators such as the tenant portal, owner portal, online payments, and maintenance requests. Reviewers also frequently mention reporting, trust accounting, applications and tenant screening, and online access through its web and mobile tools.

Answer based on 682 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Buildium starts at $62/month for Essential, covering up to 20 units; Growth is 192 and Premium is 400, with pricing varying above included unit limits. A free trial is available. Reviewers often call it cost-effective and good value, though some small landlords cite rising prices, extra payment-processing costs, and email-only support on Essential.

Answer based on 202 reviews

Integrations

### Which third-party tools and platforms does Buildium integrate with?

Buildium integrates with 10 third-party tools, including Happy Property for inspections, Zillow Rental Manager, Tenant Turner, and Apartments.com Rental Manager for listings and showings, Dropbox Sign for e-signatures, Forte and PayNearMe for payments, plus RevSpring, TransUnion Collections Management, and Zumper for collections and rental marketing.

Answer based on 97 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Buildium?

Buildium offers live online sessions, webinars, video tutorials, and documentation, giving teams several ways to learn. Most staff pick up daily tasks quickly, especially users familiar with property management software. Admins, accountants, and teams handling setup, reporting, or financial workflows usually need more time because there is a clear learning curve.

Answer based on 225 reviews

Getting Started and Support

### What customer support options does Buildium offer, and how do users rate the experience?

Buildium offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and effective for setup or troubleshooting, with strong self-service materials. Common frustrations include long phone hold times, uneven response consistency, outdated help articles, and slower follow-up on complex issues.

Answer based on 669 reviews

Security

### How does Buildium handle data security and access control?

Buildium uses two-factor authentication with phone codes, password-protected owner and tenant portals, manager-controlled user permissions, approval workflows, and authorized-user access to stored documents and reports. Users also describe payments and owner disbursements as secure. Some reviewers say the sign-in verification feels cumbersome, can forget trusted devices, and may disrupt mobile use.

Answer based on 61 reviews

## Who uses Buildium?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined property management workflow

95% positive reviews out of 420

Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation, helpful tutorials, and simplified setup that allow users of varying experience to efficiently manage daily property operations.

Jessica H.

Real Estate Property Management Consultant, 1,001 - 5,000 employees.

"I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level."

Recurring software glitches and delays

66% negative reviews out of 152

Most users report encountering bugs, glitches, or crashes that disrupt workflow, cause delays, and often require repeated troubleshooting or lengthy resolution times.

Elizabeth M.

Property Manager/Operations, 2 - 10 employees.

"Sometimes, it will glitch while loading the log in page."

Highly intuitive user interface

91% positive reviews out of 139

Most reviewers find the user interface very user-friendly, noting its straightforward layout and easy learning curve, which simplifies onboarding and daily tasks for property management teams.

Complex banking and account processes

64% negative reviews out of 129

Some users report banking and accounts setup is confusing, with reconciliation challenges, delayed fund transfers, and difficulties linking or managing multiple bank accounts.

anna C.

Accountant, 2 - 10 employees.

"The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building."

Supports business growth seamlessly

91% positive reviews out of 67

Most reviewers indicate scalability enables them to start with few units and smoothly expand operations, managing increasing portfolios without disruption or needing to switch platforms.

Jacob H.

Property manager, 1 employee.

"I have been able to scale very quickly since starting my management company and Buildium has been able to help"

Cumbersome security and deposit handling

65% negative reviews out of 37

Some users comment that security features and deposit management are confusing, with multi-factor authentication and deposit tracking causing frustration and inefficiency.

Anthony K.

Asset manager, 1 employee.

"I find security deposit handling, prepaid rent, and rent changes clunky. "

## Features

AI summary

Based on 4,664 Property Management reviews

Capterra data shows that buyers of Property Management software rank the following features as their top priorities:

-   **Rent Tracking** (**65%** of reviewers rated this feature as critical)
-   **Reservations Management** (**63%**)
-   **Online Payments** (**57%**)

Buildium supports all three of the features reviewers rate most important: **Rent Tracking**, **Reservations Management**, and **Online Payments**. Together, these capabilities help property teams monitor rent activity, manage bookings and occupancy more effectively, and collect payments online with less manual work, allowing teams to stay organized and keep day-to-day operations running efficiently.

Rent Tracking

4.7 (255)

85.49% of 255 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor rent payments, overdue balances, and late fees in real time. Reviewers appreciate the clear display of charges, automated reminders, and instant updates, saying it reduces confusion and paperwork while making collections more efficient.

Online Payments

4.5 (316)

73.73% of 316 reviewers that rated this feature as important or highly important

You benefit from flexible online payment options, including ACH and credit cards. Reviewers say tenants pay more reliably and on time, and staff save time on manual processing. Some mention delays in bank debits and high card fees, but overall adoption is high.

Accounting

4.2 (347)

74.93% of 347 reviewers that rated this feature as important or highly important

This aspect helps you manage transactions, track expenses, and generate reports. Some users report it’s similar to QuickBooks and easy for year-end taxes, but wish for better customization, improved reporting, and direct integration with QuickBooks for broader business needs.

Tenant Portal

4.5 (336)

75.00% of 336 reviewers that rated this feature as important or highly important

It gives tenants 24/7 access to pay rent, submit maintenance requests, and view documents. Users think the portal streamlines communication and payments, is easy to use, and reduces phone calls, though some mention the app version is less intuitive than the web portal.

Transaction History

4.7 (137)

86.86% of 137 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Tenant Tracking

4.5 (197)

64.97% of 197 reviewers that rated this feature as important or highly important

Buildium offers you convenient ways to manage tenant details, lease status, and communications. Reviewers indicate it’s easy to access tenant info, track move-ins/outs, and keep notes, though some wish for more customizable fields and easier deletion of tenant records.

Buildium 102 features

### All Features
- Accounting: This aspect helps you manage transactions, track expenses, and generate reports. Some users report it’s similar to QuickBooks and easy for year-end taxes, but wish for better customization, improved reporting, and direct integration with QuickBooks for broader business needs.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commercial Leases: For commercial leases
- Commercial Properties: Designed to serve commercial properties
- Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Fee Collection: Automatically collect recurring fees or dues from members
- File Management: Create, save, and store files
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals.
- For Residential: Specialized for organizations who focus on residential projects
- General Ledger: Centralized accounting record which tracks all financial transactions
- Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events
- HOA Violation Enforcement: Automation of the violations inspection process of homeowners associations
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Late Fee Calculation: Allows the calculation of fees for late rent payments
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments
- Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower
- Lease Tracking: Monitor the process of lease agreements
- Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Payments: You benefit from flexible online payment options, including ACH and credit cards. Reviewers say tenants pay more reliably and on time, and staff save time on manual processing. Some mention delays in bank debits and high card fees, but overall adoption is high.
- Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports
- Parking Management: Manage, optimize, and automate tasks related to parking operations
- Payment Processing: Accept, record, and reconcile financial transactions
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rent Tracking: With this capability, you can easily monitor rent payments, overdue balances, and late fees in real time. Reviewers appreciate the clear display of charges, automated reminders, and instant updates, saying it reduces confusion and paperwork while making collections more efficient.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Residential Leases: For residential leases
- Residential Properties: For residential properties
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tenant Management: Managing renters, rent payments, maintenance workflows & documents.
- Tenant Portal: It gives tenants 24/7 access to pay rent, submit maintenance requests, and view documents. Users think the portal streamlines communication and payments, is easy to use, and reduces phone calls, though some mention the app version is less intuitive than the web portal.
- Tenant Screening: Evaluate the criminal, financial, and employment history of tenants
- Tenant Tracking: Buildium offers you convenient ways to manage tenant details, lease status, and communications. Reviewers indicate it’s easy to access tenant info, track move-ins/outs, and keep notes, though some wish for more customizable fields and easier deletion of tenant records.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Trust Accounting: Manage bookkeeping for client trust accounts
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacancy Management: Keep track of vacant properties
- Vehicle Management: Track and monitor how vehicles are used
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (2,159)

4.3

Based on 2,159 reviews

## Pricing

Value for money

4.4 (1767)

Free Trial

[View pricing plan details](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/pricing/)

Essential

$62.00

Usage Based,Per Month

It includes:

-   Accounting
-   Maintenance
-   Tasks
-   Violations
-   Resident & Board Member Communications
-   Online Portals
-   Free Marketing Website
-   Tenant Screening
-   Online Payments
-   Standard Reports
-   Batched Reports
-   Ticket Support

Growth

$192.00

Usage Based,Per Month

It includes:

-   Online Portals
-   Free Marketing Website
-   Property Inspections
-   Customized Reports
-   Batched Reports
-   Reporting Automation
-   Two-Way Email Communications
-   Performance Analytics and Insights
-   Business Analytics and Insights
-   Ticket Support
-   Live Phone Support

Premium

$400.00

Usage Based,Per Month

It includes:

-   Custom Fields
-   Standard Reports
-   Open API

Custom

Custom Quote Available

Value for money

4.4 (1,767)

4.4

Based on 1,767 reviews

## Integrations

[

Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[

Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[

Happy Property](https://www.capterra.com/p/145455/Inspector/)[

Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[

Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[

PayNearMe](https://www.capterra.com/p/198204/PayNearMe/)[

RevSpring](https://www.capterra.com/p/141025/mySuite/)[

Zumper](https://www.capterra.com/p/228476/Zumper/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (2100)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (2,100)

4.4

Based on 2,100 reviews

## User reviews

Overall rating

4.5

Based on 2,234 reviews

Filter by rating

5(1333)

4(706)

3(121)

2(27)

1(47)

Mentioned topic

Sorted by most recent

Alex Z.

CEO

Marketing and Advertising

### "Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 5, 2026

As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review

Pros

Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign.

Cons

The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZX

Zhiyuan X.

treasurer

Civic & Social Organization

### "trusty DIY service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

very satisfied. all features are included for our HOA management service for our small community. with the assistance of AI, easy to master.

Pros

user friendly, make my treasurer work much easier. it is really worth the subscription. makes our HOA account management DIY with limited computer knowledge.

Cons

hopefully i can create a package of procedures saved in my accounts, so the similar accounts procedure can be done semi-automatically.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kelli M.

Manager

Real Estate

### "Great for Accounting and Reporting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 17, 2026

I have used Buildium for the last 11 years. While I don't utilize all the products that it offers, it had been the platform that we needed to be able to manage our finances for property management.

Pros

Buildium has a platform that makes rent collection and report generating easy. The different types of reports that I can pull, customize, filter and export are wonderful for providing to our Rental Owners.

Cons

When I go to print certain items, the pages pickup the content from the previous page, and are unreadable. This happens when I have posted our collection of Management fees, and when I go to print the item, it produces a page that has a bunch of information and text from the previous page on it. I am usually required to filter out and reduce the page size to be able to read what I need on the page that I am printing. If you would like a demonstration of this, I would be happy to provide it. It started happening a couple of years ago, and I have tried different browsers, tried clearing cookies, ect. Nothing has worked to fix this issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Lois B.

Broker Owner Property Manager

Real Estate

### "Great support for new and old businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

They have great customer support. They respond to all my questions. They do followup to find out if my questions were resolved. They have helped me grow my business and they have videos to help teach myself and my staff.

Pros

Buildium was willing to work with me when I had less than 50 doors to manage. Other companies would not talk to me. Buildium has done a lot of growing and has supported me when I had questions. They have been great to work with in their customer support and follow-up. The other guys keep calling to get me to switch. They were not there when I needed help and even though they have offered me free extras to switch, I will stay and grow with Buildium out of loyalty and appreciation. Buildium and I will continue to grow together. Thank you Buildium for growing with me and my staff.

Cons

Currently I do not have any complaints. They have been helping and assisting better than ever. Fees are going up faster than I like.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing Buildium

we had less than 50 doors at the time we switched over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Leslie T.

Real Estate Broker

Real Estate

### "Great Asset To My Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 9, 2026

Awesome! I highly recommend this Buildium software to property managers and real estate professionals.

Pros

The software is user friendly, organized and has helped streamline daily operations. Tenant communication, rent collection and document management while budget friendly.

Cons

Speaking with a live person regarding help, if needed. You have to create a support ticket. However, the response time is very quick.

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

The software was for the property owners not property management for individual owners.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reasons for choosing Buildium

Price point tailored to my needs for management software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Denny T.

Owner

Real Estate

### "Solid landlord property management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 9, 2026

Overall, I am satisfied for what I am using it for to track and manage properties, tenants, and expenses.

Pros

Like the customer facing portal which makes it easy for tenants to make payments, submit work requests, receive documentation, etc

Cons

Landlord user navigation and experience is not the most intuitive. Could use more 'task-driven' navigation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HB

Hayden B.

Reservations

Hospitality

### "Easy to Navigate and Efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2026

Overall, I've had a good experience with Buildium. It's easy to use, keeps everything organized, and helps save time on everyday tasks.

Pros

I liked how Buildium keeps everything in one place. It's easy to use and makes managing rent, maintenance requests, and tenant communication much more efficient.

Cons

Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult compared to traditional property management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Elena A.

Corporate Services Assistant

Non-Profit Organization Management

### "User-friendly experince!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2026

So far, it has been a good experience. Very user friendly for the most part and also very easy to pull reports and billing that we need. And the customer support folks are very knowledgeable and easy to contact.

Pros

The Resident Center is very easy to use, so that our tenant can see the progress of the maintenance we do for them and pay their rent. And our maintenance crew loves the app on their phone because they can update their tasks in real time as they are working away from their desks.

Cons

We are not able to set up a recurring preventative maintenance task for multiple years. It's extra work to re-input the task again after completing it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

David R.

Property Manager

Real Estate

### "Solid property management software with some difficulties"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 5, 2026

Overall, my experience with Buildium is positive. It is a huge time saver compared to manually tracking, but there are definitely areas that need improvement.

Pros

Buildium works really well for payment processing and the user interface with tenants. It is easy to use for lease management and saves a ton of time over our past methods.

Cons

It does not have a great accounting system build in. The accounting is very lacking compared to something like QuickBooks and it lacks any export feature as far as I am aware. It is also a bit clunky for commercial properties/tenants.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Daniel S.

Director

Non-Profit Organization Management

### "Great property management software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2026

Buildium has been a valuable tool for our organization. It simplifies property management tasks, improves organization, and helps us keep accurate records. We would recommend it to other property managers and housing organizations looking for an easy-to-use platform.

Pros

Buildium is very user friendly and easy to learn. It helps us manage tenants, leases, maintenance requests, and financial records in one place. The system is intuitive and saves our staff a significant amount of time.

Cons

Overall, we have had a positive experience with Buildium. There are occasional features that could be streamlined, and some reports can take time to customize, but we have not encountered any major issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

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