# Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildium the right Property Management solution for you? Explore 2230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews Streamlined property management tasks 95% positive reviews out of 418 Most users comment ease of use enables quick onboarding, efficient workflows, and straightforward daily operations. Jessica H Real Estate Property Management Consultant, 1,001 - 5,000 employees. "I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level." Recurring technical disruptions 65% negative reviews out of 150 Some reviewers describe bugs and issues causing glitches, slowdowns, and workflow interruptions that delay task completion. Elizabeth M Property Manager/Operations, 2 - 10 employees. "Sometimes, it will glitch while loading the log in page." Intuitive and accessible design 91% positive reviews out of 135 Most reviewers find the user interface clear, easy to navigate, and approachable for various experience levels. Complex banking and reconciliation processes 64% negative reviews out of 127 Some reviewers find banking and accounts setup, reconciliation, and fund transfers confusing and time-consuming to manage. anna C Accountant, 2 - 10 employees. "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building." Supports business growth seamlessly 91% positive reviews out of 66 Most users report scalability allows managing more units and expanding operations without major software changes. Jacob H Property manager, 1 employee. "I have been able to scale very quickly since starting my management company and Buildium has been able to help" Cumbersome security and deposit handling 65% negative reviews out of 37 Some users report security and access control features are confusing, with authentication and deposit processes causing frustration. Anthony K Asset manager, 1 employee. "I find security deposit handling, prepaid rent, and rent changes clunky. " ## Showing most helpful reviews Showing 1-25 of 2230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with , so therefor I can't elaborate on this question for now. Review Source JH Jeff H. President - CEO Real Estate Used the software for: 2+ years ### "Grear Company - Needs to Listen More to Customers " February 3, 2026 5.0 Overall experience has been great. While I understand profitability and making money the company needs to talk to its customers more and get feedback. For example the ACH thing could have been better received of they would have understood how associations and budget planning works. Increasing in the middle of the year didn't allow any time for any of us to possibly raise our per door fee to unit owners. Charging them per owner is not the right answer. Pros Loved that it has free ACH for my associations which has helps us grow. Overall reporting is very good. Sales support (\[sensitive content hidden\]) is very in tune with thing and very responsive. Cons The over all way the communication was on the ACH charge wasn't what I would have like to see from a large company. Needs to work on the app more to make it more friendly. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I chose because I thought it was the best fit for association management. Overall system was presented well by John. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) \[sensitive content hidden\] recommmend after I went through and told him all the issues we were having. Review Source AN Alex N. President Real Estate Used the software for: 2+ years ### "Integration pulled with no notice, then phone-only pricing changed after confirmation" October 22, 2025 1.0 On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers. To restore API access, we attempted to upgrade; the app wouldn’t allow it, directing us to sales. Support initially confirmed Premium 150 at $337.50 now/$375 effective 11/1, I approved conditional on pro-rating, and then they changed the price to $400 “for existing customers.” I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread. The combination of no-notice integration removal, blocked in-app upgrades, and shifting phone-only pricing felt like a forced upsell rather than a customer-first solution. The core product is capable, but this experience eroded confidence in ’s pricing transparency and change management. Pros Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable. Cons terminated the Vendoroo integration without advance notice, disrupting maintenance operations. Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates. After confirming $375/mo for Premium 150 in writing, support later said it was $400/mo for existing customers—an opaque, moving target that undermines trust (Case #02258492). Escalation required multiple emails and still lacked a clear remedy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I thought they would be fair with pricing. Review Source SS Stephanie S. Property Manager Real Estate Used the software for: 2+ years ### "An All-in-One Platform That Actually Works for Property Managers" February 4, 2026 5.0 We’ve had an excellent experience using . It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. The software is reliable, constantly improving, and backed by a knowledgeable support team. I would confidently recommend Buildium to any property management company looking for an all-in-one solution that scales with their business. Pros has been a game-changer for our property management operations. The platform is intuitive, well-organized, and designed with real property managers in mind. From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly. The accounting features are especially strong and save us a significant amount of time each month. Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction. Cons Like any robust software, there is a learning curve at the beginning, but offers solid training resources and support to help you get up to speed quickly. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Yardi Breeze was way too complicated and not fluid. Not user-friendly AT ALL! Review Source KM Kasondra M. Founder and Property Manager Real Estate Used the software for: Less than 6 months ### "Like Buildium a lot. " March 24, 2026 5.0 Pretty solid. I like it so far more than any other systems I’ve used such as yardi and doorloop. I am glad I got a system training as without it it would be difficult to figure out solo. Pros Ease of use. Option to expand into HOA management. Like the texting feature with clients. I like the automation of releasing charges without having to manually go in and send. I like being able to collect management fees thru the system and pay landlords thru the system. Cons The user experience could be better optimized visually. Length of time it took to approve for ach and debit/credit payments. Not offering onboarding complimentary. No bank account integration for running applications on prospective tenants. Don’t love the 20 doors or less for the price. Think it should be a higher quantity like 50. Especially because some properties have multi units or I’m managing by the bedroom. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium It offered most things I wanted for a reasonable price. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) System was too manual requiring me to have to go in every month and submit send for payments. Didn’t accommodate HOA management. Review Source Response from RealPage March 25, 2026 Thanks for your review, Kasondra! You actually can use ePay to receive for rental applications received through your Buildium account. Simply go to Settings > Application Settings > Application Fees. You'll be able to choose which ePay-enabled bank account you want fees to go to. MK Melissa K. Manager Real Estate Used the software for: 2+ years ### "Everything you need and easy to use!" March 19, 2026 5.0 I've been using for 2+ years and love it. It's much more streamlined than other property management software I've used in the past. Any time I have an issue or a question I'm either a couple clicks away from a helpful video or article OR I know I can speak with a real person in just a few minutes. We also love the portals for clients and tenants! Pros It provides everything you need in property management software, while being easy to use. The Academy and Help Center are unmatched! Cons I do wish there was more ability to customize reports. It would ideal to be able to create one from scratch, rather than modify an existing, as the option to modify are not what I need Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We started a new company and wanted something more affordable and user friendly Review Source Response from RealPage March 25, 2026 Thanks for your review and for the shoutout for the support resources. It's great to see that they've been a benefit for you. If you haven't already, send your idea for custom report creation to our development team by going to the "Suggest a Feature" page in the Help & Support menu. TG Trina G. Manager Owner Real Estate Used the software for: 1-2 years ### "Buildium is a great platform to use" February 17, 2026 5.0 I love and have been using it for a few years first with another company then with my own. I do not see myself ever changing. Pros Great customer service, always available. They are like having an entire team on hand. The system is easy to use and accurate. I love that you can upload documents into any situation for record keeping. Accounting is made easy through the system. Cons The program is a little pricy, but it is worth the quality that you get in the system and customer service. Switched from [ManageCasa](https://www.capterra.com/p/163877/ManageCasa/) Inaccurate accounting. Could not reach customer service. Customer service did not know what to do and advised me to reach out to an accountant for help with their system use. Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source VB Vanessa B. Bookkeeper Real Estate Used the software for: 1-2 years ### "Great and satisfactory." February 12, 2026 4.0 With , we reduced our rental collection time, saved time on contract signing, and improved task management, resulting in significant team productivity gains. Pros In my opinion report and accounting and ease of use are the best options. This reduced my time and increase my production. Cons I think the journal could have the ability to include more than one property; sometimes I need to create several journals for a simple entry that could be done directly between the properties. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because interaction with the tenant and the issue of managing contracts is better on . Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source LN Lori N. Property Management Associate Real Estate Used the software for: 1-2 years ### "Professional platform to get started in Property Management" December 2, 2025 4.0 is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Better price for just starting out with a lower amount of doors Review Source SD Sarah D. emergency housing case manager Human Resources Used the software for: 6-12 months ### "Buildium in shelter use." November 4, 2025 5.0 Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier. I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts. Pros I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary. The accounting software makes things easier to keep track off. The user interface is extremely easy to learn. Cons I don't like how short of an event that the amount of words allowed is often too short. The emergency shelter requires case notes that are more detailed & I usually have to create a separate document for the more detailed case notes. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) we are expanding with numerous programs and many different properties Review Source JC Joe C. Broker Real Estate Used the software for: 2+ years ### "Great value" November 4, 2025 5.0 Overall it has been great working with . They have a cost effective model that scales with my business. It is a professional product with all the robust features needed. Pros Good value to scale a business up, payment processing and financial reporting are easy to use. I also like the third party add-ons like advertising for more landlords. Cons Takes a minute to figure out some of the reporting. It has so many features sometimes it was tough to figure out how to just get a basic financial report. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium cost was much better with and it turned out app folio is only for larger businesses Review Source AR Alice R. Regional Manager Real Estate Used the software for: 2+ years ### "Needs more work " February 21, 2025 3.0 It is not the best for reporting in my opinion. There should be more areas for better reports with better details. Pros The application links are easy for prospects to fill out. Cons The time for the processing fee to process for applications. We are looking 3 to 4 days at times. You cannot merge people together that are moving in. Not so user friendly at times and a lot of steps to navigate though. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New property management switch so we used what they wanted us to use. Review Source Response from RealPage March 27, 2025 Thanks for your review, Alice. To clarify the ePay processing times, it depends on time of day and day of the week. For instance, if a payment is submitted late on Friday, it won't start processing until Monday because banks don't process on weekends. I'm happy to let you know that you can group applicants together. When you're on the Applicants page, you'll see a "Create group" button. For more help with using Buildium, be sure to reach out to customer care, visit Buildium Academy, or check out the support library, all of which can be done from your Help and Support menu. RA Raseem A. Property Manager Real Estate Used the software for: 1-2 years ### "Buildium: A Landlords Dream " February 9, 2026 5.0 Would recommend the others. very good bang for your buck and has so many features you would not find on other apps. Pros It is very user friendly. The interface is straightforward via desktop and on mobile devices. So east to adapt to and understand. Cons Not being able to search specific keywords or phrases in text messages. I like how we can find names quickly for messaging but the keywords or phrases would be nice so that we do not have to scroll constantly searching for messages. Review Source AF April F. owner Real Estate Used the software for: 1-2 years ### "Mostly happy - could use improvements" October 30, 2025 4.0 The service has been great! I am happy to stay with but hope that some improvements may be coming. Pros I like that it is relatively user friendly, easy to look at and understand, and the customer service has alwasy been professional and helpful. I love having so may integrations with outside vendors. Cons I find the reports less easy to understand than other platforms I have used. My clients tend to have lots of questions. I also am no at all satisfied with the online Help & Support offerings. I was previously with Propertyware, and it was very easy to type in what you wanted to do, and the system would give you step-by-step instructions. While that exists here, it is limited to seemingly only to most basic of processes. This could be much more robust, which would save time calling the help line. I am disappointed that There were integrations that were not an option because there is an exclusive account already in place with another vendor, while this does not seem to be an across the board policy on your part. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/) Reason for choosing Buildium property count was not high enough....... Review Source CD Cynthia D. SR Condo Manager Real Estate Used the software for: 2+ years ### "Thoughts on Buildium" March 19, 2026 5.0 the best property management software I have used in my whole career. easy to learn and new updates seem to be making it even better. Pros Finances, tasks, vendors and communications with residents all in one software. its easy to go between properties, and user friendly. Cons the task and work order doesn't auto populate the building address. would like to add other residents(in the same building) to work order easier. Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source KR Kina R. PROPERTY MANAGER Real Estate Used the software for: Less than 6 months ### "Glad we chose Buildium!" March 26, 2026 5.0 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. LT Laura T. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Satisfied with the program, would recommend" November 4, 2025 5.0 Incredible, they are always there to help when there's issues and there are rarely any bugs to fix. It is overall easy to use. Pros Texting features, tasks are easily located and key words give easy access to past records. The projects that link a task to another are also very useful to pull up past actions. Cons It moves very slowly on older computer models, though it moves very well on mac OS, any other brand with slower processors doesn't do so well. Review Source HG HILDA G. Controller Accounting Used the software for: 2+ years ### "Controller" February 10, 2026 5.0 I really like it overall, it is a property management program which meets all the needs of management Pros I like the payment processing, it avoids all the tenants coming to the office. The reports for property management are helpful. Cons The general journal entry are a little difficut. I have tried to enter these entries using the general journal Review Source PM Patricia M. Principal Broker Owner Real Estate Used the software for: 2+ years ### "Builidum The Way to Go" October 30, 2025 5.0 It has been great no complaints-the customer service support has been awesome and the response time has been great as well Pros The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well. The cost is affordable and customer support has been great-I have referred to others in the property management profession Cons I have used this programs for several years and have no complaints or concerns. When I have had a problem customer support has respond in a timely manner Review Source BB Bonnie B. Co Owner Real Estate Used the software for: 2+ years ### "Buildium Review" November 4, 2025 4.0 Overall very good! 5 of our staff use it for various purposes and most tenants use it. I don’t know what else to write. Pros All my properties in one place Keeps track of accounting Keeps track of maintenance Most tenants use the payment portal for payment and correspondence. Cons I wish it were easier to move back and forth between bills and the checking register without having to go all the way out and reselect the property. Review Source ML Michele L. Office Manager Real Estate Used the software for: 2+ years ### "Great assest for any Property Management Company" July 23, 2025 5.0 Overall it has been a great experience, from onboarding to going live and as we grow, support is there every step of the way and helps whenever we have questions. The Customer support really is some of the best I have ever experienced with a company. Pros has helped greatly in every aspect of managing our properties. It has been incredibly beneficial as our small company grows, e-leasing and collecting rent has never been easier. The portal is easy to use, and our tenants love it as well. Cons There are a lot of different avenues offered with . At times it can feel overwhelming and like I'm not using it 100% to our advantage. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.