--- title: "Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buildium the right Real Estate Property Management solution for you? Explore 2232 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-8bfx2cr26-g2dm.vercel.app/p/47428/Buildium-Property-Management-Software/reviews/" page_type: "reviews" language: "en" --- Buildium 4.5 (2232) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews MT Maria T OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform.“ May 28, 2026 DP David P Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“ March 24, 2026 EP Elegija P Head of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination.“ February 9, 2026 MT Maria T OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations.“ May 28, 2026 JR Juan R Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system.“ May 28, 2026 EB Eric B Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“ March 24, 2026 DH Deanna H Property AdministratorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized.“ May 28, 2026 KT Kevin T AccountantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. “ March 19, 2026 ## Showing most helpful reviews Showing 1-25 of 2232 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with Buildium has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with Buildium, so therefor I can't elaborate on this question for now. Review Source CH Cherie H. President Real Estate Used the software for: 2+ years ### "Haven Real Estate Services" May 28, 2026 5.0 Amazing service from onboarding to continued support with the priority that is extra, however pays for itself with the ability to get answers, explanations as well as timely responses. Pros The value for what the software offers. Other HOA/COA management software does not offer the many layers that Buildium does - it really enhances the operations of the communities. Having good records is essential for the stability of a community. Cons The accounting is a bit cumbersome as there are "automatic" GL codes and then every community has a set they use. Not being able to delete the automatic GL codes creates disconnects. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium The platform and the support as well as the cost Review Source EP Elegija P. Head of Operations Real Estate Used the software for: 2+ years ### "Works for Basics, Falls Short on Accuracy" February 9, 2026 2.0 Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary. Pros Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations. Cons The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification. Review Source NF Nik F. President Real Estate Used the software for: 2+ years ### "Great for Operations; Account Lesser So" March 27, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source CH Chad H. Owner Real Estate Used the software for: 1-2 years ### "Game changing software for managers. " June 2, 2026 5.0 Overall I'm very satisfied and it has changed the way that I run my business. I am still building out processes and trying to utilize more of the functions. Pros That most everything that revolves around property management is centered in one location and connected seamlessly. Cons I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. However, that is helpful to keep competition lower. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Portfolio size and feature layout seemed better. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Very low features and no accounting integration Review Source MN Melinda N. Designated Broker Real Estate Used the software for: 2+ years ### "Lease management-Owner Statements- 1099's " June 2, 2026 4.0 It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium It had the best value for dollars in our research Review Source DB David B. Manager Real Estate Used the software for: 2+ years ### "Great for tracking" June 2, 2026 4.0 Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Buildium Boston based, and centered on units and tracking units rent. Review Source JR Justina R. Owner Real Estate Used the software for: 2+ years ### "It works, I like it" May 28, 2026 5.0 Love it overall but it’s not super intuitive to use all of the time. I wish some of the items were grouped differently. Pros Paying rent option and tenant management. I like the online deposit to my bank and the ability to e-sign leases Cons Interface isn’t super user friendly. I would like to see all tenant and prospective in one spot for ease of use Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing Buildium Someone else who uses it said it was easiest for them Review Source LM Laura M. Accountant Lease Admin Commercial Real Estate Used the software for: Less than 6 months ### "Review of Buildium " May 28, 2026 5.0 General great, except for bank feeds. Reporting is quick and concise. Sending messages to tenants is much easier than sending an email. Pros User friendly platform, quick and easy bill payment. Setting up properties with ease. Generally a great program. Cons bank feed, is not consistent, some charges come through and some does not. Makes extra work and then the auto reconciliation doesn't help. You need to go to manual reconciliation and review every transaction, makes extra work. Would like to be able to sort transaction by ascending or descending views to find things quickly. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Pricing and much easier for multiple properties Review Source LT Leslie T. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Great Asset To My Business" June 9, 2026 5.0 Awesome! I highly recommend this Buildium software to property managers and real estate professionals. Pros The software is user friendly, organized and has helped streamline daily operations. Tenant communication, rent collection and document management while budget friendly. Cons Speaking with a live person regarding help, if needed. You have to create a support ticket. However, the response time is very quick. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Price point tailored to my needs for management software. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) The software was for the property owners not property management for individual owners. Review Source VF VINCENT F. Owner Real Estate Used the software for: 1-2 years ### "Indispensable asset for resident trust & efficiency" March 20, 2026 5.0 •Overall Experience: Indispensable. Buildium builds trust with tenants through improved communication and transparent services, leading to higher retention. It is a critical, high-value management tool. I found Buildium to be a critically important program that allows me to manage my residents with the same effectiveness and efficiency as large landlords with developed front-office staffs. As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests. The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. High-value management leads to higher resident retention and supports rent increases. Buildium helps landlords manage and market better and very cost effectively, which builds their brand. Savvy residents now expect the efficiency and transparency that digital management programs afford. I would not manage my property portfolio without Buildium." Pros I find the Buildium program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features. Residents will be impressed by the initial contact with marketing and the application process. Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders. Landlords can manage single handedly from anywhere they live in the world easily staying on top of rent payments, ledgers, service requests and can easily communicate between established vendors and residents. The program keeps trak of everything that is important to landlords all either in a PC or cell phone. Cons Opportunity areas are two. 1)The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature. I wish there was communication with Quicken Basic software as that program offers intuitive easy to use features not yet duplicated in Buildium . This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. 2)) While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Buildium I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Well with a bit of trepidation initially feeling forced to decide at the time. Then smaller landlords were required by Propertware to consider another program. I looked at many options but ultimately landed with Buidlium. I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Review Source PH Peter H. Owner Management Consulting Used the software for: 2+ years ### "Buildium Success" March 19, 2026 5.0 Tenants love the ability to pay through the app. It lets them make multiple payments and see what is happening any time day or night. Pros Love the integration on payments email etc. It gives a quick iverview and you are able to access information at the drop of a hat. Cons The way it handles documents. Leases and the way it fills in fields feels clunky. It should know how many tenants and adjust accordingly instead of just leaving a bunch of blank space. You should bbe able to adjust on the fly. Also you enter the appliances and all information but cant retrieve the information for the lease. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reason for choosing Buildium Ease of use and flexibility. Other products seemed clunky. Customer service was awesome. Review Source SS Stephanie S. Property Manager Real Estate Used the software for: 2+ years ### "An All-in-One Platform That Actually Works for Property Managers" February 4, 2026 5.0 We’ve had an excellent experience using Buildium. It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. The software is reliable, constantly improving, and backed by a knowledgeable support team. I would confidently recommend Buildium to any property management company looking for an all-in-one solution that scales with their business. Pros Buildium has been a game-changer for our property management operations. The platform is intuitive, well-organized, and designed with real property managers in mind. From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly. The accounting features are especially strong and save us a significant amount of time each month. Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction. Cons Like any robust software, there is a learning curve at the beginning, but Buildium offers solid training resources and support to help you get up to speed quickly. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Yardi Breeze was way too complicated and not fluid. Not user-friendly AT ALL! Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source SP Susan P. Owner Management Consulting Used the software for: 2+ years ### "Buildium: There is no place like home as the grass is not greener" November 2, 2025 5.0 I was a Buildium user with P2P Property Management. The owner got big ideas the CINC would be better. Long story short he is out of business. I ran back to Buildium with the clients I salvaged from P2P Pros Ease of use, employee is up and running very quickly do to the availability of training support items . Customer Support - This staff is awesome and very knowledgeable. Issues are 99.9% of the time solved very quickly. Cons Nothing stands out. Having been dragged off of Buildium by my old employer and learned very quickly that complexity in software does not make my life easier. Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/) Started my own company and came back to Buildium as CINC was way to complicated. After six months processing was still clunky as I was not confident with the process Review Source CD Cassandra D. Real Estate Specialist Real Estate Used the software for: Less than 6 months ### "Easy Set Up" March 24, 2026 5.0 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review Source JC Jodi C. Owner Real Estate Used the software for: 2+ years ### "Buildium Review" March 24, 2026 4.0 I have been using Buildium for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option. Pros Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process. Cons Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Initial startup cost and flexibility to grow Review Source Response from RealPage March 25, 2026 Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly. AK Amanda K. Property Manager Real Estate Used the software for: 1-2 years ### "Good Program" February 9, 2026 3.0 It has been ok however now that we have been a client for awhile we do not get prompt responses to inquiries unless we call and sometimes they do not have the answer Pros The number of different uses it has to handle day to day concerns and tracking of any issues. I really think it is easy to set up. Cons The set up of payment accounts taking a long time and requiring so much documentation. Due to this we have been unable to implement the leasing side which has forced me to use another platform Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium I was familiar with the product already! Review Source AF April F. owner Real Estate Used the software for: 1-2 years ### "Mostly happy - could use improvements" October 30, 2025 4.0 The service has been great! I am happy to stay with Buildium but hope that some improvements may be coming. Pros I like that it is relatively user friendly, easy to look at and understand, and the customer service has alwasy been professional and helpful. I love having so may integrations with outside vendors. Cons I find the reports less easy to understand than other platforms I have used. My clients tend to have lots of questions. I also am no at all satisfied with the online Help & Support offerings. I was previously with Propertyware, and it was very easy to type in what you wanted to do, and the system would give you step-by-step instructions. While that exists here, it is limited to seemingly only to most basic of processes. This could be much more robust, which would save time calling the help line. I am disappointed that There were integrations that were not an option because there is an exclusive account already in place with another vendor, while this does not seem to be an across the board policy on your part. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/) Reason for choosing Buildium property count was not high enough....... Review Source CD Cynthia D. SR Condo Manager Real Estate Used the software for: 2+ years ### "Thoughts on Buildium" March 19, 2026 5.0 the best property management software I have used in my whole career. easy to learn and new updates seem to be making it even better. Pros Finances, tasks, vendors and communications with residents all in one software. its easy to go between properties, and user friendly. Cons the task and work order doesn't auto populate the building address. would like to add other residents(in the same building) to work order easier. Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source KR Kina R. PROPERTY MANAGER Real Estate Used the software for: Less than 6 months ### "Glad we chose Buildium!" March 26, 2026 5.0 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of buildium are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. LS Lori S. Property Manager Management Consulting Used the software for: 2+ years ### "Buildium Review " March 24, 2026 5.0 Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload. Pros The ease of leasing and payment processing. I don’t have to stress over tenants making payments on their accounts. Cons Charged late fees on items that don’t receive lates fees so I have to go in and delete them each day. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.