--- title: "Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buildium the right Property Management solution for you? Explore 2234 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/" page_type: "reviews" language: "en" --- Buildium 4.5 (2234) [View alternatives](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 11th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews MT Maria T OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform.“ May 28, 2026 DP David P Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“ March 24, 2026 JR Juan R Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system.“ May 28, 2026 MT Maria T OwnerReal Estate, Self-employedUsed the software for: 6-12 months. “In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations.“ May 28, 2026 DH Deanna H Property AdministratorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized.“ May 28, 2026 EB Eric B Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“ March 24, 2026 JR Juan R Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and ease of navigation for certain tasks, overall it is an effective tool for day-to-day property management.“ May 28, 2026 KT Kevin T AccountantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. “ March 19, 2026 ## Showing most helpful reviews Showing 1-25 of 2234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Angela B. Property Manager Real Estate Used the software for: 2+ years ### "SImple platform great results!" November 27, 2025 5.0 Nothing but great. Buildium works great when your portfolio of properties is medium to big size. For bigger management account this is not recommended Pros Very easy to use and navigate. The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money. The customer support I received during the 3 years I used this software was great, tenant management was simple as well as the user interface. Cons The accounting side is not line by line as many bookkeepers like to see it. Specially on deposits but once you lear how to find the data then is becomes more managable Review Source LN Lori N. Property Management Associate Real Estate Used the software for: 1-2 years ### "Professional platform to get started in Property Management" December 2, 2025 4.0 Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Better price for just starting out with a lower amount of doors Review Source EP Elegija P. Head of Operations Real Estate Used the software for: 2+ years ### "Works for Basics, Falls Short on Accuracy" February 9, 2026 2.0 Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary. Pros Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations. Cons The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification. Review Source CH Chad H. Owner Real Estate Used the software for: 1-2 years ### "Game changing software for managers. " June 2, 2026 5.0 Overall I'm very satisfied and it has changed the way that I run my business. I am still building out processes and trying to utilize more of the functions. Pros That most everything that revolves around property management is centered in one location and connected seamlessly. Cons I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. However, that is helpful to keep competition lower. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Portfolio size and feature layout seemed better. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Very low features and no accounting integration Review Source MN Melinda N. Designated Broker Real Estate Used the software for: 2+ years ### "Lease management-Owner Statements- 1099's " June 2, 2026 4.0 It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium It had the best value for dollars in our research Review Source Diana F. Manager Real Estate Used the software for: 2+ years ### "I do not recommend this company" December 4, 2025 1.0 We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Because I thoight it was better. I was wrong. Review Source DB David B. Manager Real Estate Used the software for: 2+ years ### "Great for tracking" June 2, 2026 4.0 Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/) Reason for choosing Buildium Boston based, and centered on units and tracking units rent. Review Source JR Justina R. Owner Real Estate Used the software for: 2+ years ### "It works, I like it" May 28, 2026 5.0 Love it overall but it’s not super intuitive to use all of the time. I wish some of the items were grouped differently. Pros Paying rent option and tenant management. I like the online deposit to my bank and the ability to e-sign leases Cons Interface isn’t super user friendly. I would like to see all tenant and prospective in one spot for ease of use Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing Buildium Someone else who uses it said it was easiest for them Review Source LM Laura M. Accountant Lease Admin Commercial Real Estate Used the software for: Less than 6 months ### "Review of Buildium " May 28, 2026 5.0 General great, except for bank feeds. Reporting is quick and concise. Sending messages to tenants is much easier than sending an email. Pros User friendly platform, quick and easy bill payment. Setting up properties with ease. Generally a great program. Cons bank feed, is not consistent, some charges come through and some does not. Makes extra work and then the auto reconciliation doesn't help. You need to go to manual reconciliation and review every transaction, makes extra work. Would like to be able to sort transaction by ascending or descending views to find things quickly. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Pricing and much easier for multiple properties Review Source LT Leslie T. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Great Asset To My Business" June 9, 2026 5.0 Awesome! I highly recommend this Buildium software to property managers and real estate professionals. Pros The software is user friendly, organized and has helped streamline daily operations. Tenant communication, rent collection and document management while budget friendly. Cons Speaking with a live person regarding help, if needed. You have to create a support ticket. However, the response time is very quick. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Price point tailored to my needs for management software. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) The software was for the property owners not property management for individual owners. Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source HH Heather H. Administrative Assistant Real Estate Used the software for: 1-2 years ### "Ease of use with amazing customer support!" February 16, 2026 5.0 Great experience. Ease of use and the customer service. All in all, really great software and support. Pros User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great. Cons Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Cost and ease of use. The Buildium program was highly recommended and we are so glad we made the switch! Review Source EG Eric G. condominium manager Accounting Used the software for: 1-2 years ### "Buildium review - condominium management" March 19, 2026 4.0 From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Lack of functionality and lack of front end database for customers Review Source IB IRIS B. ADMINISTRATIVE ASSISTANT Accounting Used the software for: 1-2 years ### "SMOOTH SAILING" March 24, 2026 5.0 ITS AN AMAZING USER-FRIENDLY PROGRAM. SCREEN IS CLEAR AND LEGDABLE READING AND POSSIBILTY TO SET UP HOME SCREEN TO WHAT IS NEEDED Pros EASE TO NAVIGATE, PAYMENT PROCESSING IS A BREEZE & CUSTOMER SUPPORT IS ALWAYS AVAILABLE AND SUPPORTIVE Cons THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY INFORMATION IT DUPLICATE HOMEOWNERS Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) PAYMENT PORTAL OPTION FOR HOMEOWNERS AND THE PROGRAM ITSELF Review Source VH Venita H. Operations Manager Real Estate Used the software for: 2+ years ### "Solid Base with New Features Added Regularly" March 19, 2026 5.0 The software handles functionally everything we need to do very well. They consistently develop new features and fine-tune existing ones. Pros The trust accounting and lease management features are solid, and run smoothly. The user interface is fairly intuitive and easy to navigate. Cons There are a few gaps in existing features that could make a big difference for our team. While they have been consistently working on this area over the last couple years, the project management pieces need some work to make them truly functional so that external tools (like spreadsheets) are not necessary. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium The interface was much more user friendly. Review Source JC Jodi C. Owner Real Estate Used the software for: 2+ years ### "Buildium Review" March 24, 2026 4.0 I have been using Buildium for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option. Pros Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process. Cons Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Initial startup cost and flexibility to grow Review Source Response from RealPage March 25, 2026 Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly. ON Olena N. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Reliable and User-Friendly Property Management Software" February 12, 2026 5.0 My overall experience with Buildium has been positive. The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information. The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently. That said, there are areas where improvements could enhance efficiency. For example, the ability to send notices simultaneously to both owners and tenants would streamline communication and reduce duplicate work. Some reporting and customization features could also be more flexible for property management needs. Overall, Buildium is a solid tool that supports daily operations effectively. Pros What I like most about Buildium is that it centralizes everything in one platform — accounting, owner information, communication, and document management. It is user-friendly. Cons I am currently unable to create a notice addressed to both all owners and all tenants simultaneously. The system requires me to send the same notice separately — first to all owners and then again to all tenants. I would like to request the addition of an option allowing notices to be sent to all owners and tenants at the same time. Review Source AK Amanda K. Property Manager Real Estate Used the software for: 1-2 years ### "Good Program" February 9, 2026 3.0 It has been ok however now that we have been a client for awhile we do not get prompt responses to inquiries unless we call and sometimes they do not have the answer Pros The number of different uses it has to handle day to day concerns and tracking of any issues. I really think it is easy to set up. Cons The set up of payment accounts taking a long time and requiring so much documentation. Due to this we have been unable to implement the leasing side which has forced me to use another platform Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium I was familiar with the product already! Review Source IR Isaac R. Property Manager Real Estate Used the software for: 2+ years ### "Solid Property Management Software" May 28, 2026 4.0 Overall a good experience, especially for residential property management. It handles the core tasks well, but can be limiting if you manage commercial rentals alongside residential ones. Pros Buildium is generally easy to use and navigate. The leasing process is straightforward, and tracking applicants and tenants is simple and well-organized. The tenant portal is a nice feature that makes communication and payments convenient for residents. Cons There are occasional software bugs that can be frustrating. Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled automatically. The platform also falls short for commercial rentals, lacking some features and flexibility that commercial property management requires. Review Source ED Elio D. Buyer Real Estate Used the software for: 1-2 years ### "Perfect for tenants but could improve for admins" March 25, 2026 5.0 Good, helps to have good control of tenants and make their payments easier through the resident center. I can see any outstanding balances at a glance Pros The ability to set up tenants, keep control on their leases and see their payment status easily. Payment processing is excellent with tenants having their own platform and provides a good reporting to see my metrics easily. User interface for tenants is excellent Cons The user interface for admins could be more consolidated and easy to navigate, with the options being better categorized. Review Source MM Martin M. Owner Real Estate Used the software for: 2+ years ### "Buildium is phenomenal!" February 3, 2026 5.0 Buildium is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic! Pros Buildium is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better. Cons Honestly, my entire experience is only positive. I should have started using Buildium years before I did. Review Source KH Kathy H. Property Manager Real Estate Used the software for: 6-12 months ### "Great Program!" March 19, 2026 5.0 We replaced another management company for this owner and had to step right in with no previous knowledge of Buildium or training program available. I found it simple and straightforward to learn on my own, and the phone support is excellent when I have a question. Pros Easy to learn and understand with clear instructional information and well designed pages. Great reports are easy to order and read. Cons Can't think of anything. I do not have access to all the features, but the necessary portion I use regularly contains everything I need. Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. JE Jonathan E. Owner Real Estate Used the software for: 1-2 years ### "Well Done Buildium" March 20, 2026 4.0 Excellent! We would absolutely recommend this to any other property managers. I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs. Pros Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use of the program. Cons We live and operate in Canada and have found that there are some limitations to how things work since we have different rules/guidelines here. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.