# Buildium Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Buildium Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Buildium Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software --- # Buildium Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 6, 2025 Written bySabrina Khoulalène Sabrina Khoulalène [See bio & all articles](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Buildium Buildium Overview: ### Key takeaways Insights from verified Capterra reviews Buildium helps your team manage leases, tenants, and accounting in one place. It simplifies rent tracking and offers a clean, easy-to-use design. Recent updates include e-signatures for lease addenda and automated bank feed rules. Watch out for challenges with customer support and banking setup. ### Our verdict It works well if your team needs quick access to tenant, lease, and payment details. It also streamlines rent collection and task tracking. But you’ll face trade-offs: support can be slow, and banking workflows may frustrate you. Buyers should weigh these limitations against the platform’s ability to centralize operations and cut manual work. Overall rating Based on 2,205 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Pros & cons Streamlined property management tasks Intuitive user interface design Recurring technical glitches Complex banking and reconciliation Starting price $62 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Buildium alternatives Buildium may not suit every team, especially if you need more flexible reporting, different interface styles, or pricing that scales differently with portfolio size. Explore other tools that align better with your workflow or budget priorities. Highest Rated [4.9 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/alternatives/) ## Who uses Buildium? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined property management tasks 95% positive reviews out of 402 Most reviewers describe ease of use as enabling quick onboarding, intuitive navigation, and efficient daily operations. Jessica H Real Estate Property Management Consultant, 1,001 - 5,000 employees. "I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level." Recurring technical glitches 64% negative reviews out of 140 Some reviewers report intermittent glitches, crashes, and slow issue resolution disrupting workflow and causing frustration. Elizabeth M Property Manager/Operations, 2 - 10 employees. "Sometimes, it will glitch while loading the log in page." Intuitive user interface design 91% positive reviews out of 127 Most reviewers find the user interface straightforward, making it simple to learn and operate for various users. Complex banking and reconciliation 64% negative reviews out of 120 Some reviewers find banking setup, account linking, and reconciliation processes confusing, slow, and difficult to manage. anna C Accountant, 2 - 10 employees. "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building." Supports business growth 91% positive reviews out of 66 Most reviewers indicate scalability allows seamless management of increasing units, adapting as companies expand over time. Jacob H Property manager, 1 employee. "I have been able to scale very quickly since starting my management company and Buildium has been able to help" Cumbersome security procedures 65% negative reviews out of 37 Some reviewers feel security and access control features, like authentication and deposit handling, are confusing and inconvenient. Anthony K Asset manager, 1 employee. "I find security deposit handling, prepaid rent, and rent changes clunky. " ## Buildium's interface Buildium’s interface is designed for frequent use, with a dashboard that centralizes key tasks like rent tracking and maintenance. The navigation is intuitive, though there may be some friction when correcting tenant ledgers or accessing specific reports. 2+ Sabrina Khoulalène It keeps daily workflows visible and accessible, but expect a learning curve with financial reports or correcting ledger entries—especially for teams managing complex payment histories. Ease of Use 4.3 (2,201) 4.3 Based on 2,201 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Buildium’s top-rated features simplify daily operations, offering visibility into payments, leases, and tenant activity. This helps reduce manual effort and improves financial accuracy. Features 4.3 (2,130) 4.3 Based on 2,130 reviews These Buildium features received the highest ratings from reviewers. Analysis reflects sentiment and feedback from reviews published in the last two years. Rent tracking 4.4 (185) 185 reviewers rated this feature Monitors rent payments, late fees, and balances across properties. Real-time updates and automated reminders help reduce confusion and paperwork. Dashboards and ledgers offer visibility, though some users note limited export options. Property management 4.3 (113) 113 reviewers rated this feature Organizes properties, tenants, and leases. In addition, it enables maintenance tracking, document storage, and vendor coordination, while the dashboard supports renewals and repair requests. Transaction history 4.2 (82) 82 reviewers rated this feature Logs all payments and charges with exportable reports for transparency. Helps resolve discrepancies and maintain accurate records, though some users mention a learning curve with specific reports. Tenant tracking 4.2 (183) 183 reviewers rated this feature Maintains records of leases, payments, and communications. Features like notes and renewal tracking help manage portfolios, though users request more customizable fields. Transaction monitoring 4.2 (96) 96 reviewers rated this feature Provides real-time visibility into payment records and audit logs. Tracks pre-payments, deposits, and revenue cycles, but you might face slow receipt printing and some ledger confusion. Online payments 4.1 (263) 263 reviewers rated this feature Collect rent remotely with multiple payment options. Cuts manual work and helps reconcile accounts. Setup can be tricky, and there may be some delays. Data import/export 2.8 (21) 21 reviewers rated this feature Move data between Buildium and other systems to sync with accounting, CRM, or reporting tools. Low scores suggest limited flexibility, creating extra manual work and data silos. Tax management 3.0 (37) 37 reviewers rated this feature Calculate property taxes to stay compliant and simplify filing. There may be limited automation and region-specific rule challenges, which can lead to errors or manual fixes. Inspection management 3.3 (27) 27 reviewers rated this feature Track and manage property inspections for compliance and maintenance. Lower scores hint at limited customization or integration, making it harder to adapt workflows. Lease origination 3.3 (21) 21 reviewers rated this feature Create new lease agreements to onboard tenants and ensure compliance.There may be setup friction and limited flexibility, which can slow down leasing and add admin work. Billing and invoicing 3.3 (34) 34 reviewers rated this feature Generate and send invoices to tenants or owners to maintain cash flow. Lower ratings reflect issues with formatting, automating recurring invoices, or reconciling payments. Website management 3.4 (52) 52 reviewers rated this feature Build or integrate a property website to attract tenants online. Expect limited design options or outdated templates. Customized reports 0 reviewers rated this feature Build and save tailored reports to track financials, leasing activity, or maintenance. Filter by property, date, or owner, and export for internal or stakeholder use. Helps teams monitor key performance indicators (KPIs). Reporting automation 0 reviewers rated this feature Schedule recurring reports to be generated and emailed automatically. Reduces manual effort and ensures stakeholders receive timely updates on key metrics. Business analytics and insights 0 reviewers rated this feature Access dashboards that visualize leasing cycles, revenue trends, and occupancy rates. Informs decisions on pricing, marketing, or maintenance investments. Open API 0 reviewers rated this feature Connect Buildium with external systems to sync data or trigger workflows. Useful for firms relying on custom dashboards, accounting platforms, or specific CRM tools. Improved report organization 0 reviewers rated this feature Reports are now grouped by category with a redesigned layout, making it easier to find frequently used items. Users can also star favorites for quick access. (Released May 2025) Report customization tools 0 reviewers rated this feature Adjust columns, add comparison periods, and modify layouts in select reports to fit stakeholder needs. (Released May 2025) Saved report preferences 0 reviewers rated this feature Teams can save customized report versions for reuse, reducing setup time and ensuring consistency. (Released May 2025) Updated navigation and design 0 reviewers rated this feature The interface features larger type, improved contrast, and reorganized menus to help users find and use functions faster. (Released April 2025) All key features (111) You get comprehensive tools for managing finances, tracking expenses, and generating reports. Reviewers appreciate the ease of use, customizable accounts, and integration with property data, though some desire QuickBooks integration and improved reporting or owner statements. 73.86% of 329 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0% of 0 reviewers... Track money owed to a company's creditors/suppliers 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 27.27% of 11 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 44.44% of 18 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 60.00% of 5 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Compare and match accounting/financial records with corresponding bank statements 75.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 52.94% of 34 reviewers that rated this feature as important or highly important Generate and send invoices to tenants or owners to maintain cash flow. Lower ratings reflect issues with formatting, automating recurring invoices, or reconciling payments. 34 reviewers rated this feature Access dashboards that visualize leasing cycles, revenue trends, and occupancy rates. Informs decisions on pricing, marketing, or maintenance investments. 0 reviewers rated this feature Private online space that lets businesses securely share documents and provide information access to clients 100.00% of 1 reviewers that rated this feature as important or highly important For commercial leases 0% of 0 reviewers... Designed to serve commercial properties 0.00% of 5 reviewers that rated this feature as important or highly important Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent 0% of 0 reviewers... Manage a group of members established for coordinating plans, programs, or other initiatives 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 50.00% of 4 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0% of 0 reviewers... Manage, organize, and store contact information 57.50% of 40 reviewers that rated this feature as important or highly important Accept and process credit card transactions 52.94% of 17 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments 60.95% of 105 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 28.57% of 7 reviewers that rated this feature as important or highly important Build and save tailored reports to track financials, leasing activity, or maintenance. Filter by property, date, or owner, and export for internal or stakeholder use. Helps teams monitor key performance indicators (KPIs). 0 reviewers rated this feature Assembly of graphs and charts for visualizing and tracking statistics/metrics 77.78% of 18 reviewers that rated this feature as important or highly important Move data between Buildium and other systems to sync with accounting, CRM, or reporting tools. Low scores suggest limited flexibility, creating extra manual work and data silos. 21 reviewers rated this feature Electronic signing method that validates the authenticity and integrity of a digital document 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location 65.38% of 104 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 60.00% of 5 reviewers that rated this feature as important or highly important Track and collect membership dues 66.67% of 9 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 78.57% of 14 reviewers that rated this feature as important or highly important Pre-made examples and templates for emails 0.00% of 2 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings 15.79% of 19 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 83.02% of 53 reviewers that rated this feature as important or highly important Automatically collect recurring fees or dues from members 66.67% of 9 reviewers that rated this feature as important or highly important Create, save, and store files 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 77.06% of 109 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 63.74% of 182 reviewers that rated this feature as important or highly important For realtors, real estate investors, property managers, and other real estate professionals. 33.33% of 3 reviewers that rated this feature as important or highly important Specialized for organizations who focus on residential projects 72.73% of 11 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions 85.00% of 20 reviewers that rated this feature as important or highly important Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events 0% of 0 reviewers... Automation of the violations inspection process of homeowners associations 0.00% of 3 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 45.45% of 11 reviewers that rated this feature as important or highly important Reports are now grouped by category with a redesigned layout, making it easier to find frequently used items. Users can also star favorites for quick access. (Released May 2025) 0 reviewers rated this feature Track and manage property inspections for compliance and maintenance. Lower scores hint at limited customization or integration, making it harder to adapt workflows. 27 reviewers rated this feature Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage 30.00% of 10 reviewers that rated this feature as important or highly important Allows the calculation of fees for late rent payments 61.02% of 59 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process 0.00% of 4 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments 68.42% of 114 reviewers that rated this feature as important or highly important Create new lease agreements to onboard tenants and ensure compliance.There may be setup friction and limited flexibility, which can slow down leasing and add admin work. 21 reviewers rated this feature Monitor the process of lease agreements 62.99% of 154 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 50.00% of 6 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment 59.65% of 114 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 75.00% of 4 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. 33.33% of 9 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members 52.63% of 19 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group 47.37% of 19 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information 33.33% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families 63.64% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0% of 0 reviewers... Access the system via a mobile application 90.91% of 11 reviewers that rated this feature as important or highly important Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 60.00% of 5 reviewers that rated this feature as important or highly important Collect rent remotely with multiple payment options. Cuts manual work and helps reconcile accounts. Setup can be tricky, and there may be some delays. 263 reviewers rated this feature Connect Buildium with external systems to sync data or trigger workflows. Useful for firms relying on custom dashboards, accounting platforms, or specific CRM tools. 0 reviewers rated this feature Portal for property owners to manage property listings, upload documents, track payments and generate reports 85.71% of 21 reviewers that rated this feature as important or highly important Manage, optimize, and automate tasks related to parking operations 0% of 0 reviewers... Accept, record, and reconcile financial transactions 82.42% of 91 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 52.63% of 19 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) 74.75% of 198 reviewers that rated this feature as important or highly important Organizes properties, tenants, and leases. In addition, it enables maintenance tracking, document storage, and vendor coordination, while the dashboard supports renewals and repair requests. 113 reviewers rated this feature Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Active reporting of data and metrics 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 28.57% of 7 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 20.00% of 5 reviewers that rated this feature as important or highly important Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 96.67% of 30 reviewers that rated this feature as important or highly important Monitors rent payments, late fees, and balances across properties. Real-time updates and automated reminders help reduce confusion and paperwork. Dashboards and ledgers offer visibility, though some users note limited export options. 185 reviewers rated this feature Adjust columns, add comparison periods, and modify layouts in select reports to fit stakeholder needs. (Released May 2025) 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 67.50% of 40 reviewers that rated this feature as important or highly important Schedule recurring reports to be generated and emailed automatically. Reduces manual effort and ensures stakeholders receive timely updates on key metrics. 0 reviewers rated this feature View and track pertinent metrics to find patterns and gain insights from data 65.79% of 38 reviewers that rated this feature as important or highly important For residential leases 0% of 0 reviewers... For residential properties 100.00% of 1 reviewers that rated this feature as important or highly important Teams can save customized report versions for reuse, reducing setup time and ensuring consistency. (Released May 2025) 0 reviewers rated this feature Plan availability and assign specific time slots for tasks and resources 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 100.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS 0% of 0 reviewers... Create, manage and track all task activities and progression 50.00% of 12 reviewers that rated this feature as important or highly important Calculate property taxes to stay compliant and simplify filing. There may be limited automation and region-specific rule challenges, which can lead to errors or manual fixes. 37 reviewers rated this feature Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... The tenant portal gives tenants 24/7 access to pay rent, submit maintenance requests, and communicate. Reviewers indicate tenants find it convenient and easy to use, but some mention the app version is less user-friendly and login issues are common. 74.14% of 321 reviewers that rated this feature as important or highly important Evaluate the criminal, financial, and employment history of tenants 0% of 0 reviewers... Maintains records of leases, payments, and communications. Features like notes and renewal tracking help manage portfolios, though users request more customizable fields. 183 reviewers rated this feature Set up connections to third-party platforms to improve business processes 42.86% of 21 reviewers that rated this feature as important or highly important Logs all payments and charges with exportable reports for transparency. Helps resolve discrepancies and maintain accurate records, though some users mention a learning curve with specific reports. 82 reviewers rated this feature Provides real-time visibility into payment records and audit logs. Tracks pre-payments, deposits, and revenue cycles, but you might face slow receipt printing and some ledger confusion. 96 reviewers rated this feature The interface features larger type, improved contrast, and reorganized menus to help users find and use functions faster. (Released April 2025) 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Keep track of vacant properties 52.50% of 40 reviewers that rated this feature as important or highly important Track and monitor how vehicles are used 0% of 0 reviewers... Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 20.00% of 5 reviewers that rated this feature as important or highly important Allow organizations to streamline the check-in process for visitors. 0% of 0 reviewers... Seamlessly integrates with 3rd party websites 100.00% of 1 reviewers that rated this feature as important or highly important Build or integrate a property website to attract tenants online. Expect limited design options or outdated templates. 52 reviewers rated this feature Creating, assign, and track jobs and/or tasks for work orders 45.71% of 35 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Buildium’s top-rated features simplify daily operations, offering visibility into payments, leases, and tenant activity. This helps reduce manual effort and improves financial accuracy. Features 4.3 (2,130) 4.3 Based on 2,130 reviews ## Pricing Value for money 4.4 (1738) The Essential plan starts at $58 per month for up to 20 units, which is well below the average small and midsized business (SMB) budget of $255 per month and $25 per unit. Pricing increases as you add more units, so costs scale with your portfolio size, and annual discounts are available. Free Trial [View pricing plan details](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/pricing/) Essential $62.00 Usage Based,Per Month It includes: - Accounting - Maintenance - Tasks - Violations - Resident & Board Member Communications - Online Portals - Free Marketing Website - Tenant Screening - Online Payments - Standard Reports - Batched Reports - Ticket Support Growth $192.00 Usage Based,Per Month It includes: - Online Portals - Free Marketing Website - Property Inspections - Customized Reports - Batched Reports - Reporting Automation - Two-Way Email Communications - Performance Analytics and Insights - Business Analytics and Insights - Ticket Support - Live Phone Support Premium $400.00 Usage Based,Per Month It includes: - Custom Fields - Standard Reports - Open API Value for money 4.4 (1,738) 4.4 Based on 1,738 reviews ## Integrations It connects with tools for leasing, inspections, document signing, and data management. These integrations—via native and third-party links—support workflows across leasing, accounting, and property operations. Popular integrations [ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Happy Property](https://www.capterra.com/p/145455/Inspector/)[ Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[ Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[ PayNearMe](https://www.capterra.com/p/198204/PayNearMe/)[ RevSpring](https://www.capterra.com/p/141025/mySuite/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Sabrina Khoulalène Senior Content Analyst Integrating Buildium with inspections, e-signatures, and scheduling tools helps reduce manual entry, sync tenant data, and streamline leasing. This supports faster turnaround and ensures fewer errors. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (2071) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (2,071) 4.4 Based on 2,071 reviews ## User reviews Overall rating 4.5 Based on 2,205 reviews Filter by rating 5(1316) 4(695) 3(121) 2(27) 1(46) Mentioned topic Sorted by most recent AY Alice Y. Quality Control Non-Profit Organization Management ### "Buildium Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2026 My experience with the program once I got the hang of it has been very good. Good guidance videos and written material to help you thru an issue/question you might have. Pros Having all the tenant's information in one spot. For example work orders, emails, payment history and making payments online. Also it interlinks with our rentals and advertises vacancies and takes them off when rented. Cons I haven't really found anything that I least like about the program. Some things were a little challenging but I got thru the issues by looking up information on buildium. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Crystal H. Owner Real Estate ### "When in doubt they will help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, my experience with Buildium has been very positive. It has helped me stay organized with property management, tenant communication, and tracking tasks. Once I learned the system, it became a valuable tool for keeping everything in one place and running things more efficiently. Pros What I liked most about Buildium was their customer service. Every time I had a question or ran into an issue, their team was responsive, patient, and easy to work with. They took the time to explain things clearly and helped me find solutions quickly, which made managing properties much less stressful. Cons What I liked least about Buildium is that some of the features can take time to learn when you first start using the platform. There are a lot of tools available, which is great, but the setup and navigation can feel a little overwhelming in the beginning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WK William Kent L. Property Manager Real Estate ### "Well worth the money " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 27, 2026 Once you get to know Buildium it becomes very easy . I find itis easy to keep track of the owners statements and keep it up to date . Pros I love the way it keeps you updated with the reporting and accounting . I like the way you can add invoices and not worry about them not getting paid . Cons There is no instruction manual to read to find all the options that Buildium offers .Beside this I can not see any thing else I dislike . I believe you get great value for your money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Nik F. President Real Estate ### "Great for Operations; Account Lesser So" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 27, 2026 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kina R. PROPERTY MANAGER Real Estate ### "Glad we chose Buildium!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of buildium are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elio D. Buyer Real Estate ### "Perfect for tenants but could improve for admins" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2026 Good, helps to have good control of tenants and make their payments easier through the resident center. I can see any outstanding balances at a glance Pros The ability to set up tenants, keep control on their leases and see their payment status easily. Payment processing is excellent with tenants having their own platform and provides a good reporting to see my metrics easily. User interface for tenants is excellent Cons The user interface for admins could be more consolidated and easy to navigate, with the options being better categorized. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Les G. Controller Accounting ### "Buildium is a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IB IRIS B. ADMINISTRATIVE ASSISTANT Accounting ### "SMOOTH SAILING" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2026 ITS AN AMAZING USER-FRIENDLY PROGRAM. SCREEN IS CLEAR AND LEGDABLE READING AND POSSIBILTY TO SET UP HOME SCREEN TO WHAT IS NEEDED Pros EASE TO NAVIGATE, PAYMENT PROCESSING IS A BREEZE & CUSTOMER SUPPORT IS ALWAYS AVAILABLE AND SUPPORTIVE Cons THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY INFORMATION IT DUPLICATE HOMEOWNERS Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) PAYMENT PORTAL OPTION FOR HOMEOWNERS AND THE PROGRAM ITSELF Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Cassandra D. Real Estate Specialist Real Estate ### "Easy Set Up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Eric B. Leasing Agent Real Estate ### "Leasing Agent " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2026 Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. [View all Reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) ## FAQs Buildium starts at $58 per month (for up to 20 units) for the Essential plan. Higher-tier plans—Growth and Premium—cost $183 and $375 per month, respectively. Pricing scales based on the number of units managed, not per user. Yes. Buildium offers mobile apps for iOS and Android devices. Property managers can manage tasks, payments, and communication, while rental owners can view reports, submit maintenance requests, and send funds through the app. Yes. Buildium supports electronic payments, including EFT and credit card transactions. Incoming EFTs cost $1.99 per transaction, while outgoing EFTs cost $0.50, and credit card payments incur a 2.99% fee. Buildium is designed for residential rental properties, community associations, and student housing. It supports lease tracking, maintenance, accounting, and communication tools for these property types. Yes. Buildium integrates with tools for leasing, inspections, and document signing. Options include both native and third-party integrations. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Buildium’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [5 Key Property Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-property-management-software-features/) Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [7 Top-Rated Property Management Software](https://www.capterra.com/resources/top-rated-property-management-software/) Published June 23, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [4 Property Management Marketing Ideas To Scale Up Your Rental Business and Reduce Vacancy](https://www.capterra.com/resources/property-management-marketing-ideas/) Published September 12, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [What Is Property Management Software? Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [5 Proven Property Management Tips To Automate Operations From Your Very First Rental](https://www.capterra.com/resources/property-management-tips/) Published August 29, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) Popular comparisons [DoorLoop vs Buildium](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop)[Entrata vs Buildium](https://www.capterra.com/compare/20372-47428/Entrata-vs-Buildium-Property-Management-Software)[ResMan vs Buildium](https://www.capterra.com/compare/47428-135182/Buildium-Property-Management-Software-vs-ResMan)[Rent Manager vs Buildium](https://www.capterra.com/compare/2732-47428/Rent-Manager-vs-Buildium-Property-Management-Software)[Innago vs Buildium](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago)[TenantCloud vs Buildium](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)[Yardi Breeze vs Buildium](https://www.capterra.com/compare/47428-164741/Buildium-Property-Management-Software-vs-Yardi-Breeze)[Guesty vs Buildium](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty)[AppFolio Property Manager vs Buildium](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager) [Condo Control vs Buildium](https://www.capterra.com/compare/47428-143800/Buildium-Property-Management-Software-vs-Condo-Control)[Propertyware vs Buildium](https://www.capterra.com/compare/25491-47428/Propertyware-vs-Buildium-Property-Management-Software)[Zillow Rental Manager vs Buildium](https://www.capterra.com/compare/47428-209701/Buildium-Property-Management-Software-vs-Zillow-Rental-Manager)[PayHOA vs Buildium](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA)[Hemlane vs Buildium](https://www.capterra.com/compare/47428-147198/Buildium-Property-Management-Software-vs-Hemlane)[RentalReady vs Buildium](https://www.capterra.com/compare/47428-216583/Buildium-Property-Management-Software-vs-RentalReady)[Avail vs Buildium](https://www.capterra.com/compare/47428-181119/Buildium-Property-Management-Software-vs-Avail)[RentRedi vs Buildium](https://www.capterra.com/compare/47428-199707/Buildium-Property-Management-Software-vs-RentRedi)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)