# Page 14 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Buildium the right Property Management solution for you? Explore 2230 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2230) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 14 - Reviews of Buildium ## Showing most helpful reviews Showing 326-350 of 2230 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JZ Jason Z. Lead Maintenance Teach & Unit Inspector Real Estate Used the software for: 2+ years ### "Great Property Management Software " April 21, 2022 4.0 Pros offer many features that make work easier and faster. The companion mobile app allows users to stay informed and in the loop even on the road. Task tracking helps keep things front and center. Property pages keep info in one, easy to find location. Cons While the mobile app is great, it differs greatly from the PC version making use by those not as tech savvy difficult. Some of our older employees struggle to navigate the app. It's not impossible, just frustrating. Review Source Response from RealPage April 28, 2022 Hi Jason, Thanks for your feedback. Our developers are always working on ways to improve and enhance the mobile app to increase ease of use. Please select the "Suggerst a feature" option in the Help and Support menu of your Buildium account to provide additional context about this. - Charlie W LN Len N. Property Management Real Estate Used the software for: 2+ years ### "Communication Central!" January 23, 2024 4.0 it's here. but I think it can be better. I can the impression it was made mainly for HOA association and that is not me. Pros Keep tracks of the to do task and make recurring tasks. Cons that the tenants have difficult time responding within the request they made. and that they change the state. Also dislike that the workorder tab and the bill do not work together as much as i would like. Review Source Response from RealPage April 26, 2024 Thanks for your feedback, Len. If you haven't already, reach out to the customer care team for advice on how to manage requests, work orders and bills. SS Sherry S. Administrative Assistant Real Estate Used the software for: 6-12 months ### "Ray Realty" October 20, 2022 5.0 Overall I am really enjoying the program and feel it has made things easier for its users and for our tenants. Pros Love the Tenant Portal and all the features it offers. Accounting functions are easy to use and there is a simple way to make any type of entry. Cons Would be very helpful is there was a report to track both Liability & Worker Comp insurance for Vendors & Certificates Of Liability for Commercial Tenants. As well as Property Taxes & Insurance on all Properties. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Expense & Proformance/Functions Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Yardi Genius was outdated & when we tried Yardi Breeze it could not perform the task that we needed for our business. Particularly on the Property Management side of things. Review Source Response from RealPage October 26, 2022 Hi Sherry, Thanks for your review! I'm glad that the Resident Center is something you're loving and we hope your residents do, too! For reporting suggestions, you can submit those for consideration through your Buildium account. Simply go to Help & Support > Suggest a feature. Our devs monitor the submissions there to get an idea of what customers like you are looking for regarding features and updates. Thanks, Charlie JF Javier F. Property Manager Financial Services Used the software for: 6-12 months ### "The best value-for-money property management software out there!" August 15, 2022 5.0 Very positive experience. We are solving the business problem related to remote property management. Pros The features that are most impactful are accounting, automated rent collection, and customizable accurate reporting. Integration was easy and onboarding agent helped a lot. Cons No features missing. I would personally replace 'reports' with interactive dashboard that pulls important information automatically. There are a lot of reports to choose from and not all are relevant or hard to remember what they do. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Review Source MD Mark D. Partner Accounting Used the software for: 2+ years ### "Bank integration" September 27, 2021 1.0 From 2017 to late 2019 we were very happy with them. They were bought by RealPage in 2019. My guess is this has something to do with the issues we are facing now. Pros Mostly user friendly and easy to use when the bank integration worked. Cons No longer lets us reconcile with the bank link. States specifically this is a feature of their software but we are told by that we will have to manually reconcile. This was a PRIMARY reason we chose Buildium. The answers we get as to why are inconsistent from each person we speak with. Now we are being told that our subscription price is being raised. Would be nice if they were accountable for their issues but it's a constant passing of the blame. Switched from [Enumerate](https://www.capterra.com/p/38478/Enumerate/) Wanted better accounting and bank integration features. Review Source Response from RealPage October 18, 2021 With auto-reconciliation, we rely on compatibility with the banks and their login requirements. Recently, an issue has been identified with banks that have multi-factor authentication as part of their log-in process; this includes receiving a code via text or an authentication app. I hope this provides more background for you around this functionality. Carlos Eduardo D. Digital Marketing Specialist Hospital & Health Care Used the software for: 6-12 months ### "Buildium PMS keeps your real estate in order" January 24, 2023 4.0 Our real estate company found the need to hire a service that could somehow help us to automate our processes and keep our documentation in order before the great wave of customers to come to require our services, the need for expansion led us to acquire PMS, which has helped us to live this transition with serene calm due to the great facilities provided by this platform. Pros All invoice payments can be made accurately and smoothly within the tool giving greater productivity to its use and the development of operations in the company. To be able to keep track of the expenses is completely necessary due to the need to be able to keep a constant control of the money avoiding that without realizing it we can fall into the red in a business as unstable as it is today the real estate. The PMS tool is recommended mostly in small and medium businesses because its accounting system is not as good as we expected, it has a number of limitations that can make the experience not entirely usable for this type of situation. The customer service is the worst of all the platform, long waiting times, do not provide sufficient solutions to simple problems. Cons We miss a more intuitive work generation system because demanding different tasks to different employees can sometimes be annoying and create a waste of time that we clearly do not want to assume. Sometimes the website is slow and does not work the way we expect it to, this could be improved with a little time and dedication to the platform in question. Customer service is lousy. Review Source MB Myan B. Broker/Owner Real Estate Used the software for: 2+ years ### "Buildium is an Amazing System!" January 26, 2023 5.0 Pros The system is easy to launch, use, and explain to owners and tenants. Has made my life so much easier! Online tenant portal and app allows tenants to communicate about their property and make payments. Owners have their own access which allows them to see their statements and reports. Makes the entire process simple and easy! Runs my entire property mgmt company! Cons Right now, I am very satisfied with this software! They are constantly updating and adding new features. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium The company I left was using this system. Made it a simple choice to stay with the program I was familiar with. Review Source MB Mark B. Property Manager & Owner Real Estate Used the software for: 1-2 years ### "Better then Yardi and Quickbooks" January 28, 2022 4.0 The software is better the Yardi and Quickbooks, but I will say I am on the phone with the support staff at least once a week with questions and hope future iterations work better with Apple products. Pros We like the monthly reporting feature and how all the transactions flow into the reports. Cons It does not play well with an i-Pad and I am not sure how it will do with other Apple products. Several delays or hang ups that cause you to go to History and clear out the Cache once or twice a day, or after a hour or two’s use. Reason for choosing Buildium I needed a better property management software. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Yardi had more challenges and it did not really have a service at that time that addressed Condominiums, which is our main line of work. Review Source Response from RealPage January 31, 2022 Hi Mark, Thanks for your review! It's great to know you're enjoying our reporting feature. For iPad use, if you're using the software in Safari, you may find Google Chrome as a better option. Additionally, our Buildium mobile app is compatible with iPad. If you haven't already, give that a try! You can find the app here: https://apps.apple.com/us/app/buildium/id1288105237 - Charlie W SL Shawn L. Property Manager Investment Management Used the software for: 2+ years ### "Single Family Property Management " January 17, 2023 4.0 Pros I like the easy to access information for owners and tenants while being able to track leases, payments and owner statements Cons I would like to see more training on use of the accounting side and more bookkeeping options. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I did not have the best experience with Appfolio previously with another company and they required a minimum number of units to start service with them. Review Source Response from RealPage January 18, 2023 Thanks for your review, Shawn! If you haven't already, try checking out the accounting courses on Buildium Academy, which you can access from your Buildium account through the Help & Support menu. - Charlie NN Nikia N. Psychosocial Rehabilitation Specialist Mental Health Care Used the software for: 6-12 months ### "NEvans Buildium Review" January 20, 2022 5.0 The business problems that are being solved by are mostly property management issues. With Buildium we're to quickly add and remove residential agreements quickly and efficiently. Some of the benefits we're able to realize with Buildium include, but are not limited to, the capability of reporting maintenance issues with ease to help ensure the upkeep of the property, and monitoring and tracking financial transactions with ease. Pros Integration with existing business processes is exceptionally easy, and quite helpful! The most impactful feature is the property management feature; it's easy to use and supports all the property needs of our program. Cons There's no features that are missing or that I think need any form of improvement. There are no aspects of this product that are difficult to use, and integration with current business processes is simple. I do not have any negative feedback to provide for this product. I think this product is great! Review Source aC anna C. Accountant Real Estate Used the software for: 1-2 years ### "Buildium review" June 21, 2024 4.0 We like it, there could be more useful reports and the owner statements seem to have redundant info. Pros We like the ACH function of collecting rent from tenant. Cons The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Price was better and recommended by a friend of ours. Review Source IC Ivette C. Senior Property Manager Real Estate Used the software for: 6-12 months ### "Buildium has proven to be excellent" October 24, 2023 5.0 Pros Being in the Property Management Field for many years, I have used many software programs, has proven to be one of my favorites. It is very well rounded and seems to cover everything that is needed to successful and efficiently run a company with so many moving parts. Cons Have not yet found anything I dislike about . Review Source Response from RealPage October 31, 2023 Thank you for such a wonderful review, Ivette! - Charlie GE Gregg E. Owner Construction Used the software for: 6-12 months ### "YF Solutions, LLC’s Buildium Assessment" January 24, 2024 5.0 Nothing but positive things to say about the experience. I have been involved with other similar systems and is much more user friendly. Pros Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource! Cons From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted. Switched from [Metrix](https://www.capterra.com/p/264714/Metrix/) The customer we went to work work for had adapted this system. Review Source Response from RealPage May 1, 2024 Thanks for taking the time to write a review, Gregg! Be sure to check out the support library in your Help & Support menu to check out everything related to the kind of access you have to the system. FT Frederick T. CFO Real Estate Used the software for: 1-2 years ### "Property Management for Condominium and Homeowners Associations" August 23, 2022 5.0 Glad we made the switch Pros Ease of use. Also, the API allowed us to integrate with CIT Bank for Positive Pay. Cons Needs more accounting features such as automatic reversal of journal entries, listing balance sheet accounts on a report based on liquidity, and, comparison to budget reports on a consolidated basis. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Similarity of the accounting with Quickbooks Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Was looking for a more robust platform for property management. Review Source Response from RealPage August 24, 2022 Hi Frederick, Thanks for your review. Please be sure to submit your ideas for automatic journal entry reversals, comparison reports, etc to our developers by selecting the "Suggest a feature" option in the Help & Support menu in your Buildium account. - Charlie W Rick B. Property Manager Real Estate Used the software for: 1-2 years ### "We deferred the decision to adopt Buildium for 10 years too long" May 11, 2021 5.0 Our biggest challenge was gathering all of our data as it was stored in numerous systems. 's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year. Pros We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of . Their automation has saved us so much time and money. Cons Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing Buildium It was the best fit Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We were so fragmented, although we still kept Rentec Direct for Off Market Listings Review Source JL Jim L. Used the software for: ### "" July 26, 2011 3.0 I switched to from QuickBooks in July 2011 and will switch off on January 1, 2012. We manage about 100 single family properties that are owned by about 30 investors. Yes Buildium is easy. Yes it is simple but if you are in the business of managing properties for multiple owners it just doesn't do the job. First, there is no way to invoice an owner for repairs. Buildium says you should have enough in your reserve account to cover the bill. OK, that makes sense, but what if you don't? There is no way within the system to tell an owner about upcoming expenses. You have to use another accounting system (QuickBooks for me) to invoice and track receipts. Then you have to add the invoice and payment to Buildium so the owner's reports on the portal (a nice but rarely used feature) are complete. The ability to sort reports is nearly non-existent. Buildium says to down load the report to Excel and then sort. Trouble is, the Excel file has so many merged fields that you cannot sort a single column. It is taking me 15 minutes to find and remove all the merged header information before a simple sort can be done. If you select the entire sheet then un-merge the report becomes a mess. The ability to "find" is absolutely non-existent. If you get a check for $1,453.62 and need to know where to apply it, good luck my friend. You have to call the issuer and get the name of the property and unit. Receipts, statements and reports, which are generated as pdf, are all formatted differently. This means you have to have 3 different types of window envelopes on hand at all times. Buildium is "joined at the hip" with NELCO printing and I have not been able to find checks other than NELCO's that print correctly. Why is this a big deal? NELCO charges $0.35 a check while Costco charges $0.035 per per check. If Buildium is not getting commissions on the business they send to NELCO, they certainly should. The online help search feature is worthless. There is no content searching so whatever word you type in the search box shows every page that includes any of the searched words. Skip the search and go directly to their index. With a little effort you can find an answer. The support team is quite pleasant and responds quickly. They rarely, however, have a direct answer and absolutely refuse to ever confirm a feature, like sending a bill to an owner, is just not there. What they do is endlessly reply, "We don't understand your question, please clarify." I have no one to blame for selecting Buildium except myself. When I asked to be shown features in the online demo I was told to talk to sales. When I asked sales the same question they said to sign up for a demo. In summary Buildium is cheap and easy but of little substance. Review Source Response from RealPage August 18, 2011 I have a few minor quibbles with Jim’s review, but he’s mostly right. While you can invoice an owner for repairs, it’s not as easy as it should be. Jim’s also right about our reports; we provide most of the reports people expect, but you can’t customize them and trying to manipulate them in Excel is a pain. That’s something we plan to tackle in a future release. It’s also way too hard to find what you’re looking for in the current release, but that’s changing with the new global search feature due out in the next few weeks. You still won’t be able to search for a missing check, but that’s on our roadmap too. SM Susanna M. Property Manager Real Estate Used the software for: 1-2 years ### "Great for tracking tenant payments and work orders. " June 13, 2021 4.0 For the money, provides us the software and support to organize and track our apartment business . It does much more than what I was looking for, and I look forward to utilizing more of its features. Pros Once we onboarded and learned how to use for our small, single owner apartments business, It is easy to keep track of tenant payment histories. We started from an all-paper system, and Buildium helped us organize and begin tracking, collecting, and summarizing our units and tenants. I am thankful for the help and support modules. They're well done and easy to follow. If they don't solve my problem, customer support has been there for us. Cons Navigating from one screen to the next can be cumbersome. Reporting designs are limited to what they select as important. For instance, I cannot alphabetize my past due tenants. The app is very limited as to what it can do or what can be seen without going into full site. Review Source VR Verified Reviewer Co Owner Real Estate Used the software for: 2+ years ### "Rental Management Software that just works!!" January 26, 2019 5.0 We used to use QuickBooks, it is not geared towards property managers. QuickBooks has a set of vast libraries of functions to cover way to many different businesses. is made for just that reason. Buildium has saved us a lot. We no longer need a bookkeeper to handle the simple task of day to day entries. Pros is an awesome piece on software, easy to learn. They have video tutorials for almost everything the software is designed to do. When I run into something I don't have time to go find the answer to I just call them, their support is the best. They have walked me through several situations in a kind and generous way. Buildium has tenant and property owner login pages so that they can see how or company is handling their properties, I can receive payments online. Tenants can submit repair items online as well. The list goes on & on. Cons is not geared to do all of your bookkeeping in. If you chose to go this route there is some double entering that you will have to do. I think they should develop a setting that could be changed to do just that. My business keeps the money on the books, you have to redeposit the money back into the main business account on several of the functions if you plan to use it as your bookkeeping software. Review Source WS William S. Owner Real Estate Used the software for: 1-2 years ### "Great PM Software" January 18, 2023 5.0 Pros is very intuitive to use and set up. All the features you wou Cons Accounting could use some refining and I would love to see more features on the app. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Price, Boston-based Review Source Response from RealPage January 19, 2023 Hi William, thanks for taking the time to write a review. Ease-of-use is one of our goals, so it's great to see we're succeeding for you. If you haven't already, pay a visit to the Help & Support menu in your Buildium account, and select "Suggest a feature." You can submit the features you're looking for with regard to accounting refinements, and app features. - Charlie VR Verified Reviewer Manager Real Estate Used the software for: Less than 6 months ### "Not designed for commercial property Management. very complicated" December 16, 2022 1.0 We entered one property in it with extreme difficulty. Decided not enter any more. For any property the underwriter needs 10 days to make decision and that’s unnecessary. Asking question on the list of owners and who owns at what percent Is not what a software company should know or care. Pros There is a training, there is a live customer support although there Is not much help they can offer. Cons Extremely complicated to use, or work with. Needs substantial training. There is underwriter which will ask extremely personal questions, more than what your State or IRS will ask (seriously). Definitely not made for commercial property management. Review Source Response from RealPage January 9, 2023 Thanks for your review. Just for clarification, the fields for ownership percentages is optional, but if filled in it simply helps make owner disbursements easier, dividing them up as per the percentages entered. I hope that clears things up! - Charlie AS Aleta S. Regional Property Manager Real Estate Used the software for: 2+ years ### "Buildium is the Best" October 21, 2022 5.0 Pros The system is very user friendly, the partner integrations add value that wasn't there before, reports are easy to read, and the Resident Center is a great way to communicate with the tenants. Cons I would like to be able to transfer tenants within the community, or to sister properties, without moving out and moving back in and I'd also like the record deposit screen to have a filter function (by property, by unit number, and by amount). A move-out/move-in report would be nice too, and the ability to run the Vacancy report within a specific time frame. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) We were using , then switched to Yardi Breeze because we were looking for a software that was integrated with Low Income Tax Credit functionality. The interface was clunky and not use friendly and the reporting wasn't accurate. So we switched back to Buildium. Review Source Response from RealPage October 31, 2022 Thanks for your review, Aleta! Glad to see that the Marketplace is bringing you some value. Sounds like you've got some good suggestions. Have you tried submitting them to our developers through the "Suggest a feature" option in your Help & Support menu? - Charlie bA brent A. Director Real Estate Used the software for: 2+ years ### "average" August 7, 2023 3.0 Wish i didn't switch over to Pros Easy to use, online rent payment function, maintenance Cons terrible customer service, can't customize reports adequately and have to do manually, no integration with QB, can't delete old leases, bad for commercial Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Online payments weren't available at the time Review Source Response from RealPage August 28, 2023 Hi Brent, We appreciate you taking the time to write a review. If possible, could you let us know any recent case numbers where you had a less-than-desirable experience with customer care? It would be helpful for us to review them and provide additional training so the team can improve. Thanks again for your review, Charlie KH Kortney H. Property Managment Real Estate Used the software for: Less than 6 months ### "High Hopes and Mislead" November 19, 2019 3.0 The customer service was just terrible. They don't tell you that you have to apply for online payments. When we were denied everyone stopped reaching out to us, wouldn't answer our questions about why. We called customer support multiple times, by multiple employees to try and find out what or who the problem was on the application. It was extremely disappointing. Also online payments should be ensured for a property management software. AT THE LEAST they should be very up front about it and have you apply before spending three weeks transferring all your information into the platform, customizing applications, settings, fees, setting up staff logins, etc. Then drop you and not respond or answer any of your questions? horrid service. The whole ePay thing is a mess. The onboarding process was also 5 times longer than it needed to be. We had all the templates for information transfer done in a matter of days, but had to wait two weeks to have a phone call where we watched our onboarding rep input the templates for 20 minutes... They just need a lot of help refining their onboarding process, removing redundancies, and expressing the process. We were so excited for the switch to , but are so disappointed with how things turned out that we will never go back to them. Pros Had all the features we wanted in a new property management software and the support software was very easy to use. As I dive in I keep finding more wonderful features that are very useful and simple to understand/navigate. Cons The customer service was just terrible, and is ultimately what lost our business. Online tenant payment are run through a third party software that needs to be applied for for each bank account (which they run employees credit check for as well as the business and the business owners credit... who bases a businesses future on an employees credit?). Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Ease of use, comparability with appfolio in their many features, located in the US. We ultimately went back to appfolio though. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) We wanted more work process/task management as well as more application customization. Review Source DE David E. VP Real Estate Used the software for: 6-12 months ### "Buildium has been terrific" October 24, 2023 5.0 has simplified our accounting system dramatically. Easy to enter information, easy to find information. Terrific. Tenant portal has also been a significant tool for us and for our tenants. Pros 1\. Tenant portal simplifies maintenance requests dramatically. Easy to use for tenants. Eliminates direct phones calls/emails/texts to owners and staff. Maintains records of all maintenance requests. Simplifies assignment of work orders to contractors. Overall a significant impact on increased productivity and increased tenant satisfaction. Cons Would be nice to have a search feature that would allow me to search for a transaction using a keyword or dollar amount. Would be good to allow larger attachments than 1 MB for invoices. Review Source Response from RealPage October 31, 2023 Thanks for your thoughtful review, David. It's great to see how Resident Center has been such a helpful aspect of the software. You also offer up some good suggestions to improve the search feature. Have you submitted these through the "Suggest a feature" page in your Help & Support menu? That's the best way to get your idea in front of the best possible teams. - Charlie MC Melissa C. CFO Real Estate Used the software for: 2+ years ### "Very pleased with the functionality we use." June 3, 2021 5.0 Pros I like the “live” link with bank accounts for owner draws and electronic rent payments. The accounting functions are well designed and very useable …particularly 1099 tax filing (such a time saver!). Reporting is pretty straightforward and comprehensive. Tracking recurring and one-time tasks is useful. The ability to save documents to properties, owners, or leases is really nice. Cons Specifically about the software I can’t think of any functionality we use that I could criticize. The on-boarding (implementation) process was rushed. A few more questions about specifics of our business would have circumvented several problems we encountered. One example was security deposits…held by owner vs. held by property manager. This is not unusual for a software company but technical support expertise can be spotty at times. While I understand that everyone needs to start somewhere it can be frustrating when I know more than the technical “expert” trying to help me solve a problem. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.