# Page 19 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 19 - Reviews of Buildium ## Showing most helpful reviews Showing 451-475 of 2205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TLP Toni Lei P. Owner/Property Manager Real Estate Used the software for: 2+ years ### "Recommend Buildium" April 26, 2022 5.0 My experience is Buildium has been a positive. I will continue to use the software Pros I like the ease of use of the software. The price is better than the competitors. Customer support is wonderful Cons Some of features as an administrator is confusing Reason for choosing Buildium I chose Buildium over Appfolio because off the implementation process and customer support. Review Source Response from RealPage May 4, 2022 Hi Toni, Thanks for your feedback. Looks like you're getting a lot of benefits with Buildium. Please continue to lean on customer care for any administrator features that you find confusing, and they'll be able to help you out. - Charlie W LS LaDawna S. owner of rental property since 1997 Real Estate Used the software for: 2+ years ### "VERY EXPENSIVE - No refund if cancelled part way through the year!" September 9, 2020 1.0 Very expensive. Worked to let tenants know when their rent was late. Good for application process when we moved out of state and had others doing some of the leg work for us. When I sold the property and tried to cancel the service, I did so online. The following month, the tenants were getting late notices so I called in. The office was closed that dealt with subscriptions. I was told to call back. At that time I emailed them. Never heard anything back. Over the Labor day weekend, of course everyone was closed. Finally talked with someone and was told they do not offer refunds. After asking to talk to a supervisor, they offered a partial refund from today but not prorated back to the time I cancelled the service, which was a month prior or more before today. Pros Tenants could apply and pay online. I could run credit checks online (now many others do it much cheaper for the landlord). Cons Confusing to the tenants and landlords. A lot of the software was not being utilized by our company as we also use Quick-books for other businesses we own. Reason for choosing Buildium Because at the time online applications where the credit, etc. was pulled was new and they were one of the first ones to do this. Since that time, there are plenty of free options out there. Review Source AR Alisa R. Accountant Real Estate Used the software for: 6-12 months ### "JMLTD review" August 9, 2022 4.0 Experience is good. Pros Ease of use of features we are using. Ease of finding current tenant payment status. Cons It would be helpful if there was an option to list by the tenant's company name instead of the leasing owner. We have shopping centers with tenants and not residential housing leasing. Reason for choosing Buildium Another co-worker did the purchase and set up. Review Source Response from RealPage August 16, 2022 Hi Alisa, Thanks for your review. If you haven't already, you can submit your idea for company names for tenants through the "Suggest a feature" option in the Help & Support menu in your Buildium. - Charlie W SM Stephanie M. Property Manager/Associate Broker Real Estate Used the software for: 2+ years ### "Buildium spells Property Manager's Relief" August 28, 2018 5.0 We have been using Buildium for over 9 years now and it was by far the best decision for our company. Being a web-based system our staff/vendors have the flexibility to work anywhere with an internet connection and even on their phones. Buildium is constantly providing updates and new features to grow with their customers. Alexis is our customer service rep and she is fantastic!! They always listen to their customers and accept feedback and ideas. We continue to be impressed not only by their outstanding products for the Property Management industry but also by their excellent customer service and their fantastic, always positive, attitude in the process. Excellent product. Amazing people. We will continue to recommend Buildium without hesitation. Pros The flexibility of our company to operate and fully function without being in the office. Our staff can work from anywhere even from their phones. This has afforded us the ability to have live updates on all facets of our business and have a pulse on everything going on at the same time. We can even do it from the beach! I have also never worked with another company that is so willing to work with their clients to provide features and services requested. Their customer service is simply exceptional! Cons There are some areas that could be improved but we have submitted our ideas and Alexis is amazing and always working hard to ensure our ideas, concepts and feedback are heard by their software developers. Review Source VR Verified Reviewer Designated Broker Real Estate Used the software for: 2+ years ### "Overall Good" August 31, 2018 5.0 Overall good management solution for small property management businesses. Pros Web-based system is accessible everywhere. Layout is fairly intuitive. It also includes almost all needed functionality at a price point that is reasonable for smaller businesses. Cons It is missing a few key functions that require me to do more work. The biggest issue is having to manually code early payments as prepaid rents so they don’t show up on the wrong monthly reports. Review Source Response from RealPage September 4, 2018 Hi there, Thank you so much for the review! We did recently add a functionality to automate prepaid rent. I'm including a link to our help article about it, and you can always call our support line with questions! https://support.buildium.com/hc/en-us/articles/360008135311-Announcement-Introducing-automated-prepayments Best, The Buildium Team MG Mary G. Financial Manager Real Estate Used the software for: 2+ years ### "Excellent software that is constantly looking to improve itself and its value" August 22, 2019 5.0 We have loved being users of Buildium and have continue for almost 10 years. The value, quality, and efficiency it adds to our business is truly worth its subscription price. Pros We love that Buildium is constantly looking to ways to add value to our daily work. We have integrated Happy Inspector into our protocols due to its ease of use and integration into Buildium. The work orders and online portal are phenomenal additions as well. Cons We find it very difficult to manage accounts with many tenants. Sororities and fraternities with multiple payers must be divided out via a spreadsheet to truly see where the payments are being made. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Buildium The pricing and abilities of the software far surpassed these other softwares. Review Source VR Verified Reviewer Public Speaker Used the software for: 2+ years ### "Easy to use and it just works for us" May 15, 2018 5.0 good history of up time and availability. Pros great too to allow the whole team to manage our property management business. communication with contractors and tenants as well as all accounting in one place. Cons the marketing for listings and lack of integration with third parties for cash payments and unattended showings is cumbersome Review Source Response from RealPage May 29, 2018 Hello, Thank you for your feedback, we appreciate you taking the time to review Buildium. We recently teamed up with Tenant Turner and launched Showings Coordinator to automate pre-qualification, scheduling, follow-ups, and prospective tenant management. This feature reduces no-shows by 75%. We are also rolling out Retail Cash, powered by PayNearMe to enable residents to make rent payments in cash at many convenient retail locations. Please keep your feedback coming! Best, Buildium Team AR Amanda R. Operations Manager Real Estate Used the software for: 2+ years ### "Good property management software" January 23, 2024 4.0 It helps our business run smooth and efficiently. Pros Ease of use. Quick customer support. Online portals. Web based Cons Costly. Does not generate legal forms. United States Based so there are options we dont need (that we essentially are paying for) in canada. Review Source Response from RealPage April 25, 2024 We're glad Buildium helps keep your business running smoothly. Let our team know how we can be servicing our customers in Canada more by going to the "Suggest a feature" in your Help & Support menu. TC Tessa C. Manager Real Estate Used the software for: 2+ years ### "We love Buildium!" May 24, 2022 5.0 Their customer service is top notch. They've helped me solve ongoing problems before Pros Ease of use for not just our end, but the tenant's end. Cons It doesn't let you respond to emails for maintenance request, and therefore, we have a lot of tenants who won't use it because they don't understand how it works. Review Source Response from RealPage May 27, 2022 Hi Tessa, Thanks for your review and your kind words for our wonderful customer care team. Did you know that your tenants can respond to maintenance requests through the Resident Center? When they update it with their comments, you'll get a notification letting you know. - Charlie W LT Linda T. Former Broker- Owner Real Estate Used the software for: 2+ years ### "Deposit then spend" October 18, 2022 4.0 Pros I like the Buildium Academy. I like the accounting and leasing capabilities. Cons Set-up was really tough. The issue I have now is when a tenant pays through the porthole and the check doesn't clear. The support company for Buildium, Forte, can pull the money back out of our Trust account UPTO 90 DAYS LATER!!!!!! This is insane and has caused significant difficulties. First, the Trust account is a shared account with many owners. When we get the rent, we pay it out to the required entities. If later Forte can't collect they pull it out of the TRUST account, thereby taking another owner's money. This is a direct DRE violation!Q!!!!!!! I want the tenant's money to clear first, and then get the deposit. This is the correct way to do business. Alternatives considered [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium Price and benefits Review Source VO Vicki O. Owner Real Estate Used the software for: 2+ years ### "Could use more features " May 26, 2021 4.0 Great product and pretty easy to use, but definitely could use a few more updates to the system to make it even better and easier to keep track of all of the documents needed for our properties and tenants and owners. Pros It’s an easy place to keep everything for our leasing with tenants and owners. It helps with bookkeeping and the app makes it so easy to take an inspection for that specific property and automatically uploads pictures too. It’s pretty easy to use and navigate, but there are still some things that would make it even better. Cons The ability to communicate with vendors and keep track of our tenants’ insurance. There should be a way to keep track so that when it expires, we can send out a notice, like for the vendors. Also, the ability to upload documents, I should be able to upload the lease and be able to see it when I click on the active tenant. It should also be linked not just to the property or tenant, but should be able to link to both when uploading; same with the other documents and owners. There are some features, like those, that need to updated or implemented to make the management company’s job easier. Review Source AH Angie H. General Manager Accounting Used the software for: 6-12 months ### "Buildium for community management" May 26, 2021 4.0 Building representatives are knowledgeable and helpful and again are good at finding workarounds. Software/ program designer would benefit from having consultants that actually work in the industry of community association management if this is a direction the software is to be marketed. Pros Communication is good for the most part. Support is knowledgeable and is often able to figure work around for the program shortcomings. In general the software is easy to use Cons Primarily designed for rentals the program falls short for community management and documentation compliant with Florida statutes. Customizing reports to meet standards is not an offered option. Build them app list s by resident name not address. This makes it impossible and a logical to use for covenant inspections or property notations as a manager would have to have every single resident memorized for all communities/ properties. Therefore the software is useless in the community management industry. Switched from [Enumerate](https://www.capterra.com/p/38478/Enumerate/) Tops one was unable to produce reports that met GAP standards as required by the state of Florida. It also was unable to track ARC applications versus CCR violations. It was still in the developmental stage so we changed for the recommendation of our CPA. Review Source CL Colleen L. Office Manager Real Estate Used the software for: 1-2 years ### "Buildium " November 17, 2023 5.0 Easy to use. I would like to see notes improve. Pros It is user friendly and there are seemingly no actions that cannot be undone. Cons I wish there was a training mode for new staff/agents. Review Source Response from RealPage November 21, 2023 Thanks for the review, Colleen! If you haven't already, try checking out Buildium Academy, which is free and part of every Buildium account. You can find it in your Help & Support menu. - Charlie JW Joan W. Accountant Accounting Used the software for: 6-12 months ### "If you think it'll handle your Accounting needs... think again" July 30, 2021 3.0 Pros Online access and electronic payment processing. Cons While it's nice to have online access, it also means that there are users fiddling in the company that you may not necessarily want to have access to all of the features available for each area. No closing date for the accounting is a HUGE problem and a much requested fix - with no response from Buildium. Not all typical accounting reports are available or easy to read. While this product is helpful and accessible to managment and homeowners, it not designed with accountants in mind. I was hoping for an all-in-one solution that would work for everyone and enable me to get rid of my "back end". No such luck. Review Source Md Siddikur R. Ceo Computer Networking Used the software for: I used a free trial ### "Buildium is a program for managing properties." January 6, 2023 5.0 In general, Buildium is a complete and trustworthy property management tool that may assist landlords and property managers in streamlining their operations. Anyone working in the property management sector would do well to choose it because of its straightforward interface and comprehensive range of capabilities. Pros Buildium is a property management tool that assists landlords and property managers in streamlining their daily operations. A number of functions are available, such as lease administration, tenant screening, maintenance requests, and financial reporting. The user-friendly interface of Buildium is one of its best qualities. It is simple to use and has an organized layout, making it usable by users of various levels. Additionally, the software provides a complete range of tools for managing properties, including the capacity to design unique reports and monitor financial results. Cons The customer service offered by Buildium is an additional perk. The business provides a range of tools, including webinars and online tutorials in addition to phone and email help. The software also connects with well-known accounting and payment systems like Stripe and QuickBooks, which makes it simple to handle funds and collect rent. Review Source Response from RealPage January 9, 2023 Thanks for your review, and for calling out the customer care team as a perk! - Charlie Jay P. VP Used the software for: 6-12 months ### "17 yrs using TopsPro we needed to upgrade to meet higher client expectations. Buildium does that." January 24, 2018 5.0 Pros The product is easy to set-up and on the rare occasion one does need to call for help their Customer Service and Technical Support are amazingly efficient. Buildium University is an extremely professional set of tutorials that allows users to ramp up to speed quickly. Our community association members can access their account or contact our office via their smart phones or PCs. Being cloud based allows us the ability to manage associations from anywhere on the planet. Cons Being a robust integrated management package makes it difficult to find what one is looking for at times. The package is geared for Rental Management so Association Management is their red-headed stepchild. There are features that are necessary for community Association Management that are not available in Buildium, yet. Review Source Response from RealPage January 29, 2018 Hi Jay, thank you for your feedback! We promise associations are important to us too! We have an entire team this year dedicated to taking a hard look at how we support associations and planning for updates to make your workflow more seamless. Please stay tuned! JS Jasmine S. Property Manager Real Estate Used the software for: Less than 6 months ### "Thankful for Buildium" March 28, 2022 5.0 My onboarding specialist, Susan Sanders. She's a rockstar. I really appreciate her. Pros The vast options that I have available to me as far as communications and reports. Cons Hello Sign. Although it works well for what Buildium intended I wish that it had more capabilities available other than just signing leases and renewals. I'd like to be able to upload additional documents for signing with the tenants. Esp since my tenants are spread out within a 150 mile radius. Reason for choosing Buildium Price, features and resident app Review Source Response from RealPage July 1, 2022 Hi Jasmine, Thanks for calling out your onboarding specialist! We agree, Susan IS a rockstar. If the documents are to be signed at the beginning of the lease or during your renewal process, those documents can be added to your templates. If you're looking to have non-lease documents signed, we are looking into adding additional functionality of that nature to our eSignature/HelloSign feature over the course of the year. Stay tuned! - Charlie W LG Lisa G. Property Manager Real Estate Used the software for: 2+ years ### "Ease of use" August 24, 2018 4.0 Overall it's a good software and we have been pleased with the ease of use and their ability to take requests and make changes to the software Pros I really like the ease of use. It's pretty simple to figure out for both managers and tenants. Tenants are able to pay their rent online which has made collecting rent and on time payments so much better. Cons The software has the ability to take payments for multiple months however in order to properly apply them on the months when you need to it doesn't have an automatic feature. Also, it would be nice if there was a way to go to a specific tenant and make payments on multiple accounts without having to go out to each account separately. We have storage units as well as properties and some tenants have multiple units. They would like to only make one payment that could be dispersed to all the accounts instead of multiple payments. It would be nice if the property manager was able to do that as well. In addition, I don't like the integration of the mobile app for the software. It's clunky and difficult to use. The older version was more user friendly. Review Source Response from RealPage August 29, 2018 Hi Lisa, Thanks for your honest review! We just released an automatic prepaid rent feature in July! Our support team would be happy to walk you through how it works if you give us a call at 888-414-1988! Best, The Buildium Team LS Lee S. Maintenance Manager Real Estate Used the software for: Less than 6 months ### "Buildium - Great for some things, not for others. " November 8, 2016 3.0 Over the last several months I have had the opportunity to use Buildium to fulfill our various maintenance needs.To give context to this review, I am responsible for the maintenance of 95+ apartments and grounds that are spread over seven buildings. We house college students and experience 20%-40% turnover every 3 months. After several attempts to make the Buildium system usable as a maintenance software solution, I have given up. The ability for tenants to submit maintenance requests work well and the automated email sent to me is clean and provides the necessary information. However, no calendar view or ability to sync to external calendars has limited the system to function more as a complicated reminders list than maintenance management software. As a property management tool, the online options and online platform is very versatile. With the ability for managing contracts, syncing with an external website, managing leases and organizing dates, Buildium is a great tool, but suffers in usability and interface. In consideration of Buildium, Remember that they doesn't necessarily advertise themselves as a solution to your maintenance needs either. The are primarily property management. However in the world we live in today, users expect a single online based software solution for all their management needs. Buildium struggles to be the best in all categories but remains very affordable and usable for some functions. Even calendar platforms like ICal and Google calendar offer more usability for maintenance management than Buildiums primitive resources. Pros Online platform is very versatile. Customizable to to each user. Syncs well between devices and is sup\[ported by IOS and Android apps. Ideal interface when used to manage contracts, leases, and tenant information. Email reminders are clean and efficient providing needed information. Top notch costumer service. Cons Buildiums maintenance support is very limited. No calendar view, and no ability to sync to outside calendars with maintenance requests. Task manager is not user friendly (no option for bulk edit). Doesn't allow for a "smart" calendar, meaning no option to suspend or lengthen recurring tasks without completely recreating task. No option for a monthly to do list. Review Source MF Michele F. Owner Real Estate Used the software for: 2+ years ### "Easy to Use; Customer Service is Excellent" September 4, 2019 5.0 My experience is good. Sometimes it takes awhile to figure what words I need to use in a search if I have to learn how to do something. Pros I like that the software is a no-brainer and I can usually get things done quickly. Cons Each month I have to print reports for 2 associations and the reports must contain the name, address, email, and phone numbers for each. The names and the email addresses change. It would be great if we could add and keep the names in the Report Settings so all we'd have to do is click on the saved info. If I forget to change the information I have to go back and re-print the reports with the correct info. I'm a really small company and Buildium is expensive for me. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Buildium The learning curve appeared to be easy and it had what I was looking for at the time. The reports are easy to read. Review Source KS Kerry S. Property Manager Construction Used the software for: 2+ years ### "Buildium makes my life easier!" January 28, 2022 5.0 Buildium has been a great asset for our company. Pros Easily accessible on the go. Everything you need can be accessed by phone, iPad, desktop, etc. Cons The new HelloSign integration is not user friendly. It does not offer the flexibility that we had with Adobe Sign. Reason for choosing Buildium Recommended by a colleague. Review Source Response from RealPage January 31, 2022 Hi Kerry, Thanks for your review! We're glad you're finding Buildium useful. As for HelloSign, could you reach out to customer care with any trouble you might be having? They may be able to provide you with guidance that will make the switch easier. - Charlie W Jeremy S. President Real Estate Used the software for: 2+ years ### "Buildium - The best choice for your money in PM software" February 14, 2019 5.0 Wonderful Pros Buildium is the best choice for your money. They offer all the bells and whistles of competitors like appfolio but for less money. I have used buildium for many years and their customer service is great. They are also continually updating their software. Cons Hard to say... Most of my complaints have been addressed over the years. I would say the one issue Buildium needs to work on is being able to break categorize expenses based on units. As it is now all expenses are tied to the building and if you want to know how much you spent on a rehab of unit #1 you have to pull those costs from the reporting. There is no way to see how much you spent on a single unit. Review Source BC Bithiah C. Residential Manager Real Estate Used the software for: 6-12 months ### "Buildium the future of Property Management" November 2, 2023 5.0 I find Buildium to be a dynamic platform that evolves with user feedback and provides effective solutions and workarounds. Pros I appreciate the convenience of having everything in one place, from rent collection and tenant tracking to applications and HOA information. It truly simplifies the property management process. Cons There should be more customizable reports and additional options for internal task tracking. Review Source Response from RealPage November 13, 2023 Thanks for your review, Bithiah! It's great to hear how the property management process has been simplified for you and your business! Please let us know what type of customizations and task tracking enhancements you think we could benefit from adding by going to the "Suggest a feature" option the Help & Support menu in your account. - Charlie AS Arthur S. Founder Real Estate Used the software for: 2+ years ### "AJS Property Management Buildium review" October 13, 2022 5.0 Excellent customer service and pleased with the product Pros How easy it is to manage all our properties from a mobile device Cons No issues-I have not had any concerns with Buildium. Review Source Response from RealPage October 17, 2022 Thanks for your review, Arthur! - Charlie iS isabelle S. Owner Real Estate Used the software for: 2+ years ### "From happy to frustrated with Buildium especially at the peak of renting season" June 30, 2025 4.0 Happy in general but not happy with Happy Inspector monthly imposed charge for something I only use 3 months per year. TransUnion too slow. Very frustrating to receive timely background checks. eSignature workflow with glitches that stop the workflow when it's critical. Pros Full integration of all PM processes. Cloud based. Some recent new features. Still some progress can be made to regain 5 stars Cons Call center in the Philippines with agent having no sense of urgency. Their demeanor is frustrating on how calm they are when we have a problem. Overly courteous. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Appfolio did not accept my size of company Review Source Talk to a Capterra advisor for free and get results within 15 minutes.