--- title: "Page 2 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Buildium the right Property Management solution for you? Explore 2234 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Buildium 4.5 (2234) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Buildium ## Showing most helpful reviews Showing 26-50 of 2234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex Z. CEO Marketing and Advertising Used the software for: 2+ years ### "Solid for 50–500 Doors — But Budget for the Real Cost, Not the Advertised Price" August 5, 2026 4.0 As a property management marketing consultant working with PM companies across the U.S., I have evaluated Buildium for dozens of clients and recommended it as the starting platform for portfolios between 50 and 500 doors. It delivers on its core promise — reliable software that non-technical teams can learn quickly. The main watch-out is the transaction fee structure, which adds 30–50% above the advertised subscription price at typical operating volume. For a full 2026 pricing breakdown — including what a 100-door portfolio actually pays month over month on each plan — see our operator-authored analysis at: clearleaddigital.com/blog/buildium-review Pros Buildium's resident and owner portals are genuinely excellent — clean, accessible, and something clients comment on positively. Setup is fast; most teams are operational within days. The flat-rate pricing structure makes budgeting easier than per-unit models like AppFolio. Accounting handles rent collection, bank reconciliation, and owner distributions cleanly for day-to-day operations. HOA and community association support alongside residential is a real differentiator. Integration ecosystem is the most extensive of any mid-market PM platform, including Tenant Turner, HappyCo, and Dropbox Sign. Cons The advertised base prices do not reflect actual monthly cost. On the Essential plan ($62/month), incoming EFT transaction fees run $2.35 per payment — for a 100-door portfolio collecting rent monthly, that is $235/month in transaction fees on top of the subscription. Buildium has raised fees multiple times since RealPage acquired the platform in 2019. Budget $300–400/month for 100 doors on Growth (not the $192 headline price) when you model the real cost. Reporting customization is limited compared to Rent Manager. Open API access requires the Premium plan. Review Source AN Ally N. Condominum Manager Real Estate Used the software for: 2+ years ### "Honest review - Condominium Managment " May 28, 2026 5.0 Overall the blood sweat and tears we put into getting the system up and running has been rewarding. We set up recurring tasks for condos and adding/removing staff has been great too. The recurring task program has been a life saver and the email/communication options are fabulous! Pros PAyment processing once set up is smooth, the interface is really friendly, and the task managment system makes me feel more confident that items aren't being missed. We have also had a lot of success with the customer support team being available and also knowledgeable for quick questions. Cons On boarding was 100% done by our admin team, it doubled everyones work load for about 4 months and was really stressful. Both Yardi and Condo Control offer onboarding teams to help and this was not an option at Buildium, even after begging. We are a small business and with only 4 staff to onboard a full portfolio (over 45 buildings), the onboarding was pretty stressful. This included creating our own chart of accounts, adding every unit adn the corresponding information (owner, tenant, phone number, email, banking information, absent address, monthly fee, etc), adding every vendor, transferring trial balances (dangerous as we are small and only have a bookkeeper and not an accountant).. Many of our financial statements needed editing and indepth review during transition to ensure they were correct.. In addition to that, their is very little ability to customize the software. In Canada we use the words Strata or Condominium ... but everything is the program is "Association" and many of the verbage in reporting is also "association" which is confusing for clients. The reports are very boiler plate and require you to download them as an Excel in order to Change the names manually in excel reather than having customizable options. There is a weird glistch in the system regarding deposits on the "association side" that no one at customer support can provide a clear answer for... so we have a bunch of ledgers that have "deposits held" that do not actually exsist.... Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Tasks and recurring tasks and the communication options and the ability to use the app. Review Source MT Maria T. Owner Real Estate Used the software for: 6-12 months ### "Efficient Property Management Platform with Strong Organizational Tools" May 28, 2026 4.0 Overall, my experience with Buildium has been positive. It has been a valuable tool for managing properties, tenants, owners, accounting, and maintenance operations in one platform. The software helped improve organization, communication, and efficiency in day-to-day property management tasks. While there were occasional challenges with certain accounting functions, reconciliations, and system navigation, the platform overall provided solid functionality and helped support the operational needs of my property management business. Pros What I liked most about Buildium was its all-in-one functionality for property management. It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform. I also appreciated the owner and tenant portals, which made communication and document sharing much more efficient. The system was especially helpful for staying organized across multiple properties and maintaining professional recordkeeping. Cons One of the things I liked least about Buildium was that certain accounting and reconciliation functions could become complicated, especially when dealing with older transactions, trust accounting adjustments, or prior-year uncleared items. Some features also felt less intuitive than they could be, requiring extra steps or workarounds. In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I made the switch from QuickBooks because I needed a platform that was specifically designed for property management rather than general accounting. Buildium offered integrated tools for tenant management, online rent collection, maintenance tracking, lease management, owner statements, and property-specific accounting all in one system. It helped streamline operations and reduce the need for multiple separate programs, making day-to-day management more efficient. Review Source DH Deanna H. Property Administrator Real Estate Used the software for: 2+ years ### "A Complete Property Management Solution in One Program" May 28, 2026 5.0 Buildium has been the best property management software I have used in my 20 years of property management. The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized. A truly delightful platform to work with. Pros What I liked most about Buildium is the recurring tasks feature. In property management, there are many responsibilities that repeat monthly, quarterly, and annually, and Buildium makes it incredibly easy to stay organized and on top of everything. Being able to set recurring tasks for inspections, maintenance reminders, follow-ups, compliance items, and regular operational duties has helped streamline daily operations and reduce the chance of anything being overlooked. It saves a significant amount of time and keeps the entire workflow consistent and efficient. Combined with the accounting, owner accounts, emails, and file management all being in one platform, Buildium has been one of the most organized and user-friendly property management programs I have used in my 20 years in the industry. Cons What I liked least was the recent change made to the task page. I find it frustrating that past task entries cannot be edited, and that files cannot be removed once uploaded (if a full day has passed). In property management, the ability to correct notes, update information, and manage files efficiently is important, so having more flexibility in these areas would greatly improve the user experience. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) all in one is much easier than using 3 different programs Review Source BE Becky E. Broker Real Estate Used the software for: 2+ years ### "Easy to Learn and Great Support " June 3, 2026 5.0 My experience has been positive. I would pick it again if needing a new property management program. Pros I like that in the 7 years I have been using Buildium it has continued to add services and system updates. It is easy to use. I like the customer support. If I don't know how to do something and can't find a tutorial, they are a phone call away. Cons I still am concerned about electronic payments. I don't know what we could do to limit the reverses. The fact that you can't edit an incoming EFT is a problem if you need to catagory a payment a certain way or move the date up or back a day. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Ease of use for onboarding. Support was great. Review Source HM Hannah M. Property Manager Real Estate Used the software for: 2+ years ### "Buildium Is Costing Landlords and Tenants Real Money, Stay Away" April 15, 2026 1.0 The resident-facing portal works. That is where the positives end. On the operator side, Buildium has caused direct financial harm, to our business and to our tenants. Payments collected but not deposited. Late fees applied incorrectly. Credits issued with no basis. No audit trail to trace any of it. No support unless you pay extra, and even then, no resolution. We are a professional operation. We depend on accurate financials, reliable software, and a support team that responds when something goes wrong. Buildium fails on all three. The gap between what this platform advertises and what it actually delivers is significant enough that we are actively pursuing formal resolution. If you manage more than a handful of units and need software you can trust with money movement and tenant billing, look elsewhere before this platform costs you what it cost us. Pros The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. Cons The backend is a different story entirely. Tenant payments collected by Buildium were not deposited into our accounts. Invalid late fees were applied to tenants who paid on time. Invalid credits were issued incorrectly, costing us thousands with no clear origin or correction path. There is no audit trail. When billing errors occur, you cannot trace what happened, when, or why, which makes disputes nearly impossible to win. Reporting is inaccurate and unreliable. You cannot run a property management business on numbers you cannot trust. Onboarding was unsupported. You are largely left to figure it out alone. Customer support is paywalled. You must upgrade to a premium tier to reach a human. That human will still not resolve your issue. The software is glitchy and unstable. Combined with zero accountability when things go wrong, this platform is a financial liability for any serious operator. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. Review Source ER Eva R. Property mgr Real Estate Used the software for: 6-12 months ### "Buildium is a great!" April 19, 2026 5.0 Excellent !!! Hands on easy to use Customer service is detail oriented. They make sure you understand. All before they complete the call Pros Great customer support Ease of use Customer rep explains all in detail Onboarding was a breeze Payment processing \[sensitive content hidden\] and easy to figure out Knowledgeable Reps to assist with ease The entire program is user friendly Cons Some days the the wait time is more than one hour and the call va k time is too long . Some days you are not even able to get thru . Review Source AN Astrea N. Operations Manager Real Estate Used the software for: 1-2 years ### "Buildium is a great upgrade for PM in Canada!" March 23, 2026 5.0 We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly. Pros We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore. Cons I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Only Buildium was available in Canada last year.. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We needed to update and be able to do HOW management too. Review Source DP David P. Broker - Owner - Property Manager Real Estate Used the software for: 2+ years ### "Good Value for the Money" March 24, 2026 4.0 Pros Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward. Cons Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/) Reason for choosing Buildium Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at. Review Source CH Cherie H. President Real Estate Used the software for: 2+ years ### "Haven Real Estate Services" May 28, 2026 5.0 Amazing service from onboarding to continued support with the priority that is extra, however pays for itself with the ability to get answers, explanations as well as timely responses. Pros The value for what the software offers. Other HOA/COA management software does not offer the many layers that Buildium does - it really enhances the operations of the communities. Having good records is essential for the stability of a community. Cons The accounting is a bit cumbersome as there are "automatic" GL codes and then every community has a set they use. Not being able to delete the automatic GL codes creates disconnects. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium The platform and the support as well as the cost Review Source JH Jeff H. President - CEO Real Estate Used the software for: 2+ years ### "Grear Company - Needs to Listen More to Customers " February 3, 2026 5.0 Overall experience has been great. While I understand profitability and making money the company needs to talk to its customers more and get feedback. For example the ACH thing could have been better received of they would have understood how associations and budget planning works. Increasing in the middle of the year didn't allow any time for any of us to possibly raise our per door fee to unit owners. Charging them per owner is not the right answer. Pros Loved that it has free ACH for my associations which has helps us grow. Overall reporting is very good. Sales support (\[sensitive content hidden\]) is very in tune with thing and very responsive. Cons The over all way the communication was on the ACH charge wasn't what I would have like to see from a large company. Needs to work on the app more to make it more friendly. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I chose Buildium because I thought it was the best fit for association management. Overall system was presented well by John. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) \[sensitive content hidden\] recommmend after I went through and told him all the issues we were having. Review Source SS Stephanie S. Property Manager Real Estate Used the software for: 2+ years ### "An All-in-One Platform That Actually Works for Property Managers" February 4, 2026 5.0 We’ve had an excellent experience using Buildium. It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. The software is reliable, constantly improving, and backed by a knowledgeable support team. I would confidently recommend Buildium to any property management company looking for an all-in-one solution that scales with their business. Pros Buildium has been a game-changer for our property management operations. The platform is intuitive, well-organized, and designed with real property managers in mind. From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly. The accounting features are especially strong and save us a significant amount of time each month. Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction. Cons Like any robust software, there is a learning curve at the beginning, but Buildium offers solid training resources and support to help you get up to speed quickly. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Yardi Breeze was way too complicated and not fluid. Not user-friendly AT ALL! Review Source KM Kasondra M. Founder and Property Manager Real Estate Used the software for: Less than 6 months ### "Like Buildium a lot. " March 24, 2026 5.0 Pretty solid. I like it so far more than any other systems I’ve used such as yardi and doorloop. I am glad I got a system training as without it it would be difficult to figure out solo. Pros Ease of use. Option to expand into HOA management. Like the texting feature with clients. I like the automation of releasing charges without having to manually go in and send. I like being able to collect management fees thru the system and pay landlords thru the system. Cons The user experience could be better optimized visually. Length of time it took to approve for ach and debit/credit payments. Not offering onboarding complimentary. No bank account integration for running applications on prospective tenants. Don’t love the 20 doors or less for the price. Think it should be a higher quantity like 50. Especially because some properties have multi units or I’m managing by the bedroom. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium It offered most things I wanted for a reasonable price. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) System was too manual requiring me to have to go in every month and submit send for payments. Didn’t accommodate HOA management. Review Source Response from RealPage March 25, 2026 Thanks for your review, Kasondra! You actually can use ePay to receive for rental applications received through your Buildium account. Simply go to Settings > Application Settings > Application Fees. You'll be able to choose which ePay-enabled bank account you want fees to go to. AR Alexis R. Property Management Real Estate Used the software for: 2+ years ### "My Go-To Recommendation" May 28, 2026 5.0 Fantastic overall! In my personal three years of using it, I've maybe had one problem that I needed to call customer service for. Everyone who has used it on our team loves it and we've had it for around ten years in the business! Pros Covers all our bases! It's been easy to use and teach to other employees, we've never had problems with customer service, payment processes, managing. I also really love how sleek it looks! We get a lot of bang for our buck! Cons I wish it had better options for expanding our business, as we are moving from only house and apartments to motels and hotels as well and Buildium doesn't have great option for that, so we will have to switch some of our properties when we find another option for those. Review Source JC Jodi C. Owner Real Estate Used the software for: 2+ years ### "Buildium Review" March 24, 2026 4.0 I have been using Buildium for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option. Pros Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process. Cons Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Initial startup cost and flexibility to grow Review Source Response from RealPage March 25, 2026 Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly. MK Melissa K. Manager Real Estate Used the software for: 2+ years ### "Everything you need and easy to use!" March 19, 2026 5.0 I've been using Buildium for 2+ years and love it. It's much more streamlined than other property management software I've used in the past. Any time I have an issue or a question I'm either a couple clicks away from a helpful video or article OR I know I can speak with a real person in just a few minutes. We also love the portals for clients and tenants! Pros It provides everything you need in property management software, while being easy to use. The Buildium Academy and Help Center are unmatched! Cons I do wish there was more ability to customize reports. It would ideal to be able to create one from scratch, rather than modify an existing, as the option to modify are not what I need Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We started a new company and wanted something more affordable and user friendly Review Source Response from RealPage March 25, 2026 Thanks for your review and for the shoutout for the support resources. It's great to see that they've been a benefit for you. If you haven't already, send your idea for custom report creation to our development team by going to the "Suggest a Feature" page in the Help & Support menu. TG Trina G. Manager Owner Real Estate Used the software for: 1-2 years ### "Buildium is a great platform to use" February 17, 2026 5.0 I love Buildium and have been using it for a few years first with another company then with my own. I do not see myself ever changing. Pros Great customer service, always available. They are like having an entire team on hand. The system is easy to use and accurate. I love that you can upload documents into any situation for record keeping. Accounting is made easy through the system. Cons The program is a little pricy, but it is worth the quality that you get in the system and customer service. Switched from [ManageCasa](https://www.capterra.com/p/163877/ManageCasa/) Inaccurate accounting. Could not reach customer service. Customer service did not know what to do and advised me to reach out to an accountant for help with their system use. Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source AN Alex N. President Real Estate Used the software for: 2+ years ### "Integration pulled with no notice, then phone-only pricing changed after confirmation" October 22, 2025 1.0 On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers. To restore API access, we attempted to upgrade; the app wouldn’t allow it, directing us to sales. Support initially confirmed Premium 150 at $337.50 now/$375 effective 11/1, I approved conditional on pro-rating, and then they changed the price to $400 “for existing customers.” I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread. The combination of no-notice integration removal, blocked in-app upgrades, and shifting phone-only pricing felt like a forced upsell rather than a customer-first solution. The core product is capable, but this experience eroded confidence in Buildium’s pricing transparency and change management. Pros Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable. Cons Buildium terminated the Vendoroo integration without advance notice, disrupting maintenance operations. Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates. After confirming $375/mo for Premium 150 in writing, support later said it was $400/mo for existing customers—an opaque, moving target that undermines trust (Case #02258492). Escalation required multiple emails and still lacked a clear remedy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I thought they would be fair with pricing. Review Source LN Lori N. Property Management Associate Real Estate Used the software for: 1-2 years ### "Professional platform to get started in Property Management" December 2, 2025 4.0 Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Better price for just starting out with a lower amount of doors Review Source NF Nik F. President Real Estate Used the software for: 2+ years ### "Great for Operations; Account Lesser So" March 27, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source Diana F. Manager Real Estate Used the software for: 2+ years ### "I do not recommend this company" December 4, 2025 1.0 We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Because I thoight it was better. I was wrong. Review Source CH Chad H. Owner Real Estate Used the software for: 1-2 years ### "Game changing software for managers. " June 2, 2026 5.0 Overall I'm very satisfied and it has changed the way that I run my business. I am still building out processes and trying to utilize more of the functions. Pros That most everything that revolves around property management is centered in one location and connected seamlessly. Cons I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. However, that is helpful to keep competition lower. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Portfolio size and feature layout seemed better. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Very low features and no accounting integration Review Source MN Melinda N. Designated Broker Real Estate Used the software for: 2+ years ### "Lease management-Owner Statements- 1099's " June 2, 2026 4.0 It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium It had the best value for dollars in our research Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.