# Page 2 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Buildium ## Showing most helpful reviews Showing 26-50 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HM Hannah M. Property Manager Real Estate Used the software for: 2+ years ### "Buildium Is Costing Landlords and Tenants Real Money, Stay Away" April 15, 2026 1.0 The resident-facing portal works. That is where the positives end. On the operator side, Buildium has caused direct financial harm, to our business and to our tenants. Payments collected but not deposited. Late fees applied incorrectly. Credits issued with no basis. No audit trail to trace any of it. No support unless you pay extra, and even then, no resolution. We are a professional operation. We depend on accurate financials, reliable software, and a support team that responds when something goes wrong. Buildium fails on all three. The gap between what this platform advertises and what it actually delivers is significant enough that we are actively pursuing formal resolution. If you manage more than a handful of units and need software you can trust with money movement and tenant billing, look elsewhere before this platform costs you what it cost us. Pros The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. Cons The backend is a different story entirely. Tenant payments collected by Buildium were not deposited into our accounts. Invalid late fees were applied to tenants who paid on time. Invalid credits were issued incorrectly, costing us thousands with no clear origin or correction path. There is no audit trail. When billing errors occur, you cannot trace what happened, when, or why, which makes disputes nearly impossible to win. Reporting is inaccurate and unreliable. You cannot run a property management business on numbers you cannot trust. Onboarding was unsupported. You are largely left to figure it out alone. Customer support is paywalled. You must upgrade to a premium tier to reach a human. That human will still not resolve your issue. The software is glitchy and unstable. Combined with zero accountability when things go wrong, this platform is a financial liability for any serious operator. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium The resident portal has a clean, functional interface. Tenants can navigate it without issues. There is not much else I can say on the positives of this software. Review Source LB Lisa B. Bookkeeper - Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "A Bookkeeper's Perspective" March 20, 2026 4.0 Overall, Buildium has been mostly helpful. Buildium would be wise to give some review and consideration to the additional accounting apps that are being connected through their system to make sure that they are functioning as they are meant to. The normal payment processing of co-owner payments and also making vendor payment is quick and easy. Customer support is always eager to help. I cannot say whether or not it is a good value for the money since I do not use all aspects of the system. Based on the news letters, I feel that it is geared more for rentals than for a condo association that has only 10% rentals, which are only rented through the co-owner of the unit. Therefore, I cannot comment on any portion of the lease management either. Pros Buildium is super easy to use for the most part. It has a great layout that is user friendly. For the accounting forms and co-owner forms, one only needs to enter the requested information, everything else is done behind the screens. The speed of transitioning from page to page and updating of information is excellent. Recurring transactions, that on our previous software had to be processed on a certain day of the month, have now all been automated with Buildium. Cons Closing work orders is not yet being closed by our maintenance staff, so I get a stack of them to close. I have tried several different ways to just go back to the list. The program will not take me back to the list. The best way that I have figured out how to do it is on the first time in the work orders list is to put in a filter for the work order number, then after closing that work order, go back to maintenance tab, then work orders, then putting in the new work order number. Basically, going back to the beginning for each work order, except that the filter will stay as long as I work on them consistently at that time. On our previous software, there was an option to search for a dollar amount, which was very helpful, especially in the banking area. Buildium does not have that option except to use the computer keyboard functions and only on the current page. When paying a vendor by an EFT payment through Buildium, they each have to be paid separately so the exact amounts so up in the banking area to balance the bank statement. If they get paid all at the same time, Forte will put the total amount into the bank account in Buildium instead of posting them individually. I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. Buildium could not help me resolve the issue since it is not their app. There was no support for the other app. The lock-box files from the bank also have to be entered manually into each individual co-owner ledger account. Our previous software allowed that process to be done through a list and searching for the account number. Switched from [Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/) The proper manager made the decision, so I am not entirely sure why. Review Source AN Astrea N. Operations Manager Real Estate Used the software for: 1-2 years ### "Buildium is a great upgrade for PM in Canada!" March 23, 2026 5.0 We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly. Pros We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore. Cons I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Only Buildium was available in Canada last year.. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We needed to update and be able to do HOW management too. Review Source VF VINCENT F. Owner Real Estate Used the software for: 1-2 years ### "Indispensable asset for resident trust & efficiency" March 20, 2026 5.0 •Overall Experience: Indispensable. Buildium builds trust with tenants through improved communication and transparent services, leading to higher retention. It is a critical, high-value management tool. I found Buildium to be a critically important program that allows me to manage my residents with the same effectiveness and efficiency as large landlords with developed front-office staffs. As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests. The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. High-value management leads to higher resident retention and supports rent increases. Buildium helps landlords manage and market better and very cost effectively, which builds their brand. Savvy residents now expect the efficiency and transparency that digital management programs afford. I would not manage my property portfolio without Buildium." Pros I find the Buildium program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features. Residents will be impressed by the initial contact with marketing and the application process. Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders. Landlords can manage single handedly from anywhere they live in the world easily staying on top of rent payments, ledgers, service requests and can easily communicate between established vendors and residents. The program keeps trak of everything that is important to landlords all either in a PC or cell phone. Cons Opportunity areas are two. 1)The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature. I wish there was communication with Quicken Basic software as that program offers intuitive easy to use features not yet duplicated in Buildium . This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. 2)) While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Buildium I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Well with a bit of trepidation initially feeling forced to decide at the time. Then smaller landlords were required by Propertware to consider another program. I looked at many options but ultimately landed with Buidlium. I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident. Review Source DP David P. Broker - Owner - Property Manager Real Estate Used the software for: 2+ years ### "Good Value for the Money" March 24, 2026 4.0 Pros Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward. Cons Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/) Reason for choosing Buildium Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at. Review Source NM Naomi M. Property Manager Real Estate Used the software for: 1-2 years ### "Solid Platform with a little room to grow" March 9, 2026 5.0 Amazing!!! Buildium nails customer service, handles small and large businesses, and keeps improving with new features- tax season is smooth! Pros Value for money customer service I love the user interface. The rent collection is amazing. The reporting is extremely helpful Cons The platform doesn't allow me to customize different contract templates- so i cant create distinct leases for my houses and separate agreements for my camper rentals. In the ledger when the tenants pre pay before rent is due the pre payment entries are confusing. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium They either did not service small business or the features that buildium offered were more user friendly. Review Source Response from RealPage March 23, 2026 Thanks for your thoughtful review, Naomi! Try our eSignature function. You can access this by going to Leasing > Draft Leases > click the eSignature Documents button > go to the Templates tab. From there, you can create different lease agreement templates depending on your needs. Regarding prepayments, if you have the automated setting turned on, what happens is this: early payments made to ledgers with no balance are recorded as a liability, effectively holding the money off to the side until rent is due. The system automatically creates a charge on the tenant ledger to offset the payment, so that the balance remains at zero. When the recurring rent charge is applied, the system issues a credit to offset the balance the recurring charge creates, which turns the prepayment liability into rent income. This is to help recognize the funds as income in the correct month. Hope that helps! Check with our customer care team for more details. ER Eva R. Property mgr Real Estate Used the software for: 6-12 months ### "Buildium is a great!" April 19, 2026 5.0 Excellent !!! Hands on easy to use Customer service is detail oriented. They make sure you understand. All before they complete the call Pros Great customer support Ease of use Customer rep explains all in detail Onboarding was a breeze Payment processing \[sensitive content hidden\] and easy to figure out Knowledgeable Reps to assist with ease The entire program is user friendly Cons Some days the the wait time is more than one hour and the call va k time is too long . Some days you are not even able to get thru . Review Source PH Peter H. Owner Management Consulting Used the software for: 2+ years ### "Buildium Success" March 19, 2026 5.0 Tenants love the ability to pay through the app. It lets them make multiple payments and see what is happening any time day or night. Pros Love the integration on payments email etc. It gives a quick iverview and you are able to access information at the drop of a hat. Cons The way it handles documents. Leases and the way it fills in fields feels clunky. It should know how many tenants and adjust accordingly instead of just leaving a bunch of blank space. You should bbe able to adjust on the fly. Also you enter the appliances and all information but cant retrieve the information for the lease. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reason for choosing Buildium Ease of use and flexibility. Other products seemed clunky. Customer service was awesome. Review Source SS Stephanie S. Property Manager Real Estate Used the software for: 2+ years ### "An All-in-One Platform That Actually Works for Property Managers" February 4, 2026 5.0 We’ve had an excellent experience using Buildium. It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. The software is reliable, constantly improving, and backed by a knowledgeable support team. I would confidently recommend Buildium to any property management company looking for an all-in-one solution that scales with their business. Pros Buildium has been a game-changer for our property management operations. The platform is intuitive, well-organized, and designed with real property managers in mind. From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly. The accounting features are especially strong and save us a significant amount of time each month. Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction. Cons Like any robust software, there is a learning curve at the beginning, but Buildium offers solid training resources and support to help you get up to speed quickly. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Yardi Breeze was way too complicated and not fluid. Not user-friendly AT ALL! Review Source VH Venita H. Operations Manager Real Estate Used the software for: 2+ years ### "Solid Base with New Features Added Regularly" March 19, 2026 5.0 The software handles functionally everything we need to do very well. They consistently develop new features and fine-tune existing ones. Pros The trust accounting and lease management features are solid, and run smoothly. The user interface is fairly intuitive and easy to navigate. Cons There are a few gaps in existing features that could make a big difference for our team. While they have been consistently working on this area over the last couple years, the project management pieces need some work to make them truly functional so that external tools (like spreadsheets) are not necessary. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium The interface was much more user friendly. Review Source LN Lori N. Property Management Associate Real Estate Used the software for: 1-2 years ### "Professional platform to get started in Property Management" December 2, 2025 4.0 Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Better price for just starting out with a lower amount of doors Review Source KM Kasondra M. Founder and Property Manager Real Estate Used the software for: Less than 6 months ### "Like Buildium a lot. " March 24, 2026 5.0 Pretty solid. I like it so far more than any other systems I’ve used such as yardi and doorloop. I am glad I got a system training as without it it would be difficult to figure out solo. Pros Ease of use. Option to expand into HOA management. Like the texting feature with clients. I like the automation of releasing charges without having to manually go in and send. I like being able to collect management fees thru the system and pay landlords thru the system. Cons The user experience could be better optimized visually. Length of time it took to approve for ach and debit/credit payments. Not offering onboarding complimentary. No bank account integration for running applications on prospective tenants. Don’t love the 20 doors or less for the price. Think it should be a higher quantity like 50. Especially because some properties have multi units or I’m managing by the bedroom. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium It offered most things I wanted for a reasonable price. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) System was too manual requiring me to have to go in every month and submit send for payments. Didn’t accommodate HOA management. Review Source Response from RealPage March 25, 2026 Thanks for your review, Kasondra! You actually can use ePay to receive for rental applications received through your Buildium account. Simply go to Settings > Application Settings > Application Fees. You'll be able to choose which ePay-enabled bank account you want fees to go to. AN Alex N. President Real Estate Used the software for: 2+ years ### "Integration pulled with no notice, then phone-only pricing changed after confirmation" October 22, 2025 1.0 On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers. To restore API access, we attempted to upgrade; the app wouldn’t allow it, directing us to sales. Support initially confirmed Premium 150 at $337.50 now/$375 effective 11/1, I approved conditional on pro-rating, and then they changed the price to $400 “for existing customers.” I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread. The combination of no-notice integration removal, blocked in-app upgrades, and shifting phone-only pricing felt like a forced upsell rather than a customer-first solution. The core product is capable, but this experience eroded confidence in Buildium’s pricing transparency and change management. Pros Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable. Cons Buildium terminated the Vendoroo integration without advance notice, disrupting maintenance operations. Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates. After confirming $375/mo for Premium 150 in writing, support later said it was $400/mo for existing customers—an opaque, moving target that undermines trust (Case #02258492). Escalation required multiple emails and still lacked a clear remedy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I thought they would be fair with pricing. Review Source JC Jodi C. Owner Real Estate Used the software for: 2+ years ### "Buildium Review" March 24, 2026 4.0 I have been using Buildium for almost 10 years now. For smaller, just starting Property Management Companies, it is an affordable option. Pros Community facing website where tenants can pay rent, and owner portal. The tax reporting process is simple and straight forward. Communication with tenants, (text and email) is very helpful. Creating work orders is also an easy process. Cons Inspection integration with HappyCo. They changed their application. I cannot get the same reports as before. I used to be able to pay for this (inspections) on a yearly basis. Last time I checked there was still the option to request it, but when I called, I was told no. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Initial startup cost and flexibility to grow Review Source Response from RealPage March 25, 2026 Thank you for your review, Jodi. It looks like Buildium helps you in the most important parts of your business. Keep it up! For inspections, because the cost is tied to the number of units under management, which could change at any time, the fee is monthly. Diana F. Manager Real Estate Used the software for: 2+ years ### "I do not recommend this company" December 4, 2025 1.0 We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Because I thoight it was better. I was wrong. Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source TG Trina G. Manager Owner Real Estate Used the software for: 1-2 years ### "Buildium is a great platform to use" February 17, 2026 5.0 I love Buildium and have been using it for a few years first with another company then with my own. I do not see myself ever changing. Pros Great customer service, always available. They are like having an entire team on hand. The system is easy to use and accurate. I love that you can upload documents into any situation for record keeping. Accounting is made easy through the system. Cons The program is a little pricy, but it is worth the quality that you get in the system and customer service. Switched from [ManageCasa](https://www.capterra.com/p/163877/ManageCasa/) Inaccurate accounting. Could not reach customer service. Customer service did not know what to do and advised me to reach out to an accountant for help with their system use. Review Source SP Susan P. Owner Management Consulting Used the software for: 2+ years ### "Buildium: There is no place like home as the grass is not greener" November 2, 2025 5.0 I was a Buildium user with P2P Property Management. The owner got big ideas the CINC would be better. Long story short he is out of business. I ran back to Buildium with the clients I salvaged from P2P Pros Ease of use, employee is up and running very quickly do to the availability of training support items . Customer Support - This staff is awesome and very knowledgeable. Issues are 99.9% of the time solved very quickly. Cons Nothing stands out. Having been dragged off of Buildium by my old employer and learned very quickly that complexity in software does not make my life easier. Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/) Started my own company and came back to Buildium as CINC was way to complicated. After six months processing was still clunky as I was not confident with the process Review Source RA Raseem A. Property Manager Real Estate Used the software for: 1-2 years ### "Buildium: A Landlords Dream " February 9, 2026 5.0 Would recommend the others. very good bang for your buck and has so many features you would not find on other apps. Pros It is very user friendly. The interface is straightforward via desktop and on mobile devices. So east to adapt to and understand. Cons Not being able to search specific keywords or phrases in text messages. I like how we can find names quickly for messaging but the keywords or phrases would be nice so that we do not have to scroll constantly searching for messages. Review Source ON Olena N. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Reliable and User-Friendly Property Management Software" February 12, 2026 5.0 My overall experience with Buildium has been positive. The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information. The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently. That said, there are areas where improvements could enhance efficiency. For example, the ability to send notices simultaneously to both owners and tenants would streamline communication and reduce duplicate work. Some reporting and customization features could also be more flexible for property management needs. Overall, Buildium is a solid tool that supports daily operations effectively. Pros What I like most about Buildium is that it centralizes everything in one platform — accounting, owner information, communication, and document management. It is user-friendly. Cons I am currently unable to create a notice addressed to both all owners and all tenants simultaneously. The system requires me to send the same notice separately — first to all owners and then again to all tenants. I would like to request the addition of an option allowing notices to be sent to all owners and tenants at the same time. Review Source AK Amanda K. Property Manager Real Estate Used the software for: 1-2 years ### "Good Program" February 9, 2026 3.0 It has been ok however now that we have been a client for awhile we do not get prompt responses to inquiries unless we call and sometimes they do not have the answer Pros The number of different uses it has to handle day to day concerns and tracking of any issues. I really think it is easy to set up. Cons The set up of payment accounts taking a long time and requiring so much documentation. Due to this we have been unable to implement the leasing side which has forced me to use another platform Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium I was familiar with the product already! Review Source Angela B. Property Manager Real Estate Used the software for: 2+ years ### "SImple platform great results!" November 27, 2025 5.0 Nothing but great. Buildium works great when your portfolio of properties is medium to big size. For bigger management account this is not recommended Pros Very easy to use and navigate. The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money. The customer support I received during the 3 years I used this software was great, tenant management was simple as well as the user interface. Cons The accounting side is not line by line as many bookkeepers like to see it. Specially on deposits but once you lear how to find the data then is becomes more managable Review Source MF Marc F. Managing Member Real Estate Used the software for: 2+ years ### "Great for investors who manage their own properties" July 22, 2025 5.0 Excellent! Buildium is a well-designed database management system for real estate owners who manage their own properties as we do. Pros Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place. Cons The Buildium phone app could be a bit more powerful but that is never more than a minor inconvenience. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/)[Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to Buildium is not a reflection on AppFolio. Review Source CH Crystal H. Owner Real Estate Used the software for: 2+ years ### "When in doubt they will help" March 31, 2026 5.0 Overall, my experience with Buildium has been very positive. It has helped me stay organized with property management, tenant communication, and tracking tasks. Once I learned the system, it became a valuable tool for keeping everything in one place and running things more efficiently. Pros What I liked most about Buildium was their customer service. Every time I had a question or ran into an issue, their team was responsive, patient, and easy to work with. They took the time to explain things clearly and helped me find solutions quickly, which made managing properties much less stressful. Cons What I liked least about Buildium is that some of the features can take time to learn when you first start using the platform. There are a lot of tools available, which is great, but the setup and navigation can feel a little overwhelming in the beginning. Review Source SD Sarah D. emergency housing case manager Human Resources Used the software for: 6-12 months ### "Buildium in shelter use." November 4, 2025 5.0 Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier. I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts. Pros I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary. The accounting software makes things easier to keep track off. The user interface is extremely easy to learn. Cons I don't like how short of an event that the amount of words allowed is often too short. The emergency shelter requires case notes that are more detailed & I usually have to create a separate document for the more detailed case notes. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) we are expanding with numerous programs and many different properties Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.