# Page 20 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 20 - Reviews of Buildium ## Showing most helpful reviews Showing 476-500 of 2205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GP Greg P. Broker/Owner Real Estate Used the software for: 2+ years ### "Great for mid-tier management" June 1, 2021 5.0 Great! Software and support have been top-notch. Pros Easy of use, learning curve is short, accounting is straight-forward. Cons Reports are not very flexible, but export to Excel is easy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Easier to use and implement. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Easier accounting entry and full tenant/property tracking Review Source AB Aaron B. Office Manager Real Estate Used the software for: 2+ years ### "Good bang for the buck" June 24, 2021 5.0 Pros Buildium offered our organization a product that fit most of our needs as we were converting from an outdated cobbled together management system. The mobility of information via the app and mobile site allows us to work from anywhere. The integrated listing, leasing, financial reporting and electronic payment capabilities have streamlined our daily workflow. Cons There are a few features that could be added or improved in the software. Security deposit workflow is clunky and it would be nice to be able to customize reports and create some recurring report packages for different clients. Review Source VR Verified Reviewer Accounting Team Lead Real Estate Used the software for: 6-12 months ### "Buildium is great but some improvements won't hurt" December 27, 2018 5.0 We are mostly satisfied with Buildium, the support team is very helpful and answers questions by email and phone in a timely manner. Pros The software is multifunctional and has some great features. I use the accounting functions, which work mostly well. The reconciliation tool is a bit problematic, but Buildium team is working on improving it. Cons The system tool us a while to get used to. I really dislike the fact that the rent income can't be associated with specific months. We'd prefer that when the tenant goes to pay, they get to associate the rent payment with a specific month. So that the management fee would show that it was deducted for the income received for that month. We have spent hours on the phone with angry clients, who can't figure out what is going on. The reconciliation tool has been trouble since day one, it took us close to 9 month to associate the accounts and still it is not functioning properly. I understand that this is a third party software, but this is not an excuse. Review Source VR Verified Reviewer Founding Partner, Association Manager Management Consulting Used the software for: 2+ years ### "Honest Review " January 29, 2019 5.0 My overall experience is good, but I believe it takes more time to find answers to my questions than needed. I have to hire more team members, to accommodate when if the software worked better my staff would work more efficiently Pros The cost under the Core plan. The Pro plan is to expensive for the amount of workarounds we have to perform. The software is great Cons The amount of workarounds that need to be performed as certain items are not linked to accounts. Generated letters are not attached to each property, multiple clicks to the different tabs to get different information instead of going to a unit and see everything. Templates that are identified to that associatrion should be tied to the association only. Review Source MB Marli B. Finance Real Estate Used the software for: 1-2 years ### "Ackerman & Co " February 22, 2022 5.0 Outstanding, truly. The customer service the few times I have needed them have been of great help. Setting up and managing the properties both from the tenant and financial side of things has been very easy to learn, and maintain. Pros The accounting integration, and task management is amazing!!! I have never used anything like this before and honestly cannot imagine using anything else moving forward. Cons There are a few accounting items that could be added, however they are not detrimental to getting the job done- so overall, no major complaints at all. Review Source Response from RealPage March 3, 2022 Hi Marli, Thanks for your review! We're super happy that you're super happy with Buildium. - Charlie W JM Janie M. Airport Business Manager Airlines/Aviation Used the software for: 1-2 years ### "Buildium" January 17, 2023 5.0 So far we have had much success with the Buildium system. We are very happy with it. Pros I like that it keeps up with everything that is expiring - all the rent - the late fees - it's great! Cons I would like more room to send out notices to tenants. Review Source Response from RealPage January 18, 2023 Thanks for your review, Janie! I'm glad we help you keep up with all the things that can fall by the wayside if left unchecked. Did you know we have an announcements feature that allows you to send notifications to your tenants via text, email, and resident center? That might help cover what you're looking for. Feel free to reach out to customer care to learn more. - Charlie DR Dominic R. designated Managing Broker Real Estate Used the software for: 2+ years ### "Buildium" April 29, 2021 4.0 It helped us develop a better understanding, and methodology for communicating with tenants, the "tenant portal" has been a blessing during the Pandemic. Payment, work orders, emails, etc are very easy. Our techs can look into messages while they are out and about and get to solve complaints faster. Pros Buildium was designed for a smaller management company. It was easy to "fit" into what we do, the technical assistance was excellent. Cons I was surprised that they could not download from my prior server and deposit it into there software. It all had to be entered physically. Taking alot of time after hours. I cannot be adapted to our particular methods, used. We had to change some things to be consistent with there program. i.e. not accepting partial payments. Reason for choosing Buildium Clarity, inexpensive, comprehensive Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) More expensive and not necessary, they are better for much larger company's Review Source MM Michelle M. Owner/property manager Real Estate Used the software for: 1-2 years ### "BE AWARE do not use this app" July 27, 2022 1.0 BE AWARE! DO NOT USE! Horrible customer service. Software does NOT work. We have tenants waiting to get their application processed. Glitches with software and they do not guarantee time frame (per \[SENSITIVE CONTENT\] the manager!). We have been calling for 3 days and they are still saying that they do not know when It's going to work! Pros Like all the other apps, it's supposed to make your life easier, where one has a database, where work orders are placed through app and tenant communication is via app Cons They have HORRIBLE customer service. Never thought a business can survive with this kind of a service. I am trying to process an application of a tenant. Their site has beed down for 48 hours as of now. They aren't giving a time frame. Meanwhile potential tenant has been waiting and I am losing money every day that this apartment is not rented! Review Source DC Danielle C. CEO, Higher Ground Prop. Mgmt. Real Estate Used the software for: 1-2 years ### "Overall Great Product" May 7, 2021 5.0 Overall, Buildium has streamlined my 30 Associations management, my staff, and books. The ease of use is the best feature. I would recommend it. Pros Ease of Use, clients love Resident Center. We have 850 units. Call in to add more units, customer service is quick and helpful. I love that Buildium started with me when I only had 35 units. No other software would. My customized pricing is competetive. Cons When entering payables, it's easy to pay bills twice, as they do not track invoice numbers and alert you "this has already been paid" like Yardi does. Financials, I wish they had more reports for receivables, more detailed reporting. Lastly, EPAY applications are taking up to 2 weeks to approve. It's simply too long. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium Buildium was the ONLY one willing to work with me when I started my firm with only 30 units. The ONLY one. The others required 50 to start. Now, I will remain loyal to Buildium for that. Appfolio still calls me to solicit and I remind them of that each time. Review Source CL Cynthia L. Accountant Used the software for: 2+ years ### "Nothing but positive experience(s) with Buildium!" April 24, 2018 5.0 Buildium is a cloud based product that is mobile friendly that can be used from anywhere at anytime. It is extremely cost effective, easy to setup, implement and use. I was personally able to take a Property Management Company from a completely manual system to a completely computerized system and successfully pass two Department of Real Estate audits in the process. Pros Tech support is ALWAYS available at no additional cost! Live support during business hours and ability to submit support request(s) outside of regular hours. They go above and beyond to help you get your question/problem resolved. They also have an abundance of Resource Materials available that cover ALL aspects of Property Management.. Buildium truly lives out it mission statement to come alongside Property Mangers to help they succeed! Cons By Buildium's own admission they know they still have things to work on. But they have a long term plan and are continually working on improving the product and making it more robust. They have, and will continue to, listen to their customers as they make and implement these changes and improvements. Review Source NG Neil G. Landlord Real Estate Used the software for: 2+ years ### "Best accounting program for rental property income and expenditure " March 21, 2020 5.0 With Buildium, all my income and expenditure information, receipts and invoices plus lease agreements etc are all stored in the one place. At tax time, printing out reports for my tax agent is simple and quick. Pros Easy to use and can cope with multiple properties. Reports can be generated for variations in financial year reporting of different counties. You can set up recurring bills so they appear on your list of things to do which reminds you and you don't have to re-enter all the data each time you have a bill to pay. Cons This is an American based program and for American users, it offers the ability to pay bills direct from your bank account etc. For me in Australia, this facility is unavailable. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Buildium I thought I would take up an offer of a 30 trial of MYOB, but I found it was not suitable for rental property accounting. I can’t imagine that any other program would better suit my needs than Buildium. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Tax time was a nightmare without the ability to print reports or readily access invoices etc Review Source AB Anthony B. Board Member Real Estate Used the software for: 1-2 years ### "Not yet perfect for associations" March 7, 2024 4.0 Pros Accounting is clean and easy. Everyone loves the transparency with violations and reports. We love the vendor payment features. Cons Can’t download your own files in bulk Can’t attach files to email blasts Notes don’t refresh in real time Review Source Response from RealPage May 1, 2024 Thanks for your review, Anthony. Let our developers know about your suggestions by going to the "Suggest a feature" page in your Help & Support menu. IV Isabella V. Property Manager Real Estate Used the software for: 2+ years ### "Opinion/Feedback" February 17, 2022 5.0 very good, support team is the most helpful and friendliest I have experienced. Pros Very easy to learn and use, updates and improvements are being made to the software constantly. Cons The software should provide a report function where you can call up the management fees the company should receive for any given month based on the number of active tenants. Review Source Response from RealPage February 18, 2022 Hi Isabella, Thanks for your review. That is an excellent suggestion for our development team, and I can pass this on as feedback for them. But did you know you can submit your suggestion for a management fee report through your Buildium account? Simply select "Suggest a feature" in your Help & Support menu. Thanks again! - Charlie W. KE Karen E. Realtor/Rental Property Mgr Owner Real Estate Used the software for: 2+ years ### "I Love Buidium!" February 5, 2021 5.0 Pros This software is extremely easy to use. In addition to using this program now for my personal rental properties, I also used this when I was previously employed as a Rental Property Mgr. I managed 60 properties. It save me a tremendous amount of time and assisted me in organizing what I needed to do on a daily basis. I absolutely love this software and highly recommend using Buildium for managing a rental property portfolio of ay size. Cons The only thing I can think of that I did not care for was the constant reminder to the tenants about their insurance. When it went into effect, all tenants received the notice. I don't recall recall or seeing an opt out to manage this. It was difficult time-wise to update all of the tenants at one time. Also you have to update each tenant. It would be nice if you could combine the tenants. I required additional type of coverages, ie. adding mgmt co/owner as an additional interested party and water back-up coverage. I recommend adding a field to show so you know if the tenant's policy is updated or not. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium There was no upfront set up fee and the monthly cost was less. Buildium did everything I needed to do. Review Source DT Daniela T. Team Lead - PM Real Estate Used the software for: 2+ years ### "Makes my job easier" June 5, 2021 5.0 Pros Buildium makes the property management tasks more efficient by allowing to set and control tasks and work orders, and specially to share with the homeowners and tenants, keeping all our documentation in place, and avoiding issues because of "lack of knowledge". Cons I believe the inspections platform could be improved: allowing two property managers to perform an inspection simultaneously would be really helpful, specially with large and/or complicated properties. It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating. Review Source KS Katie S. Company Owner Real Estate Used the software for: 2+ years ### "A product with every penny" June 29, 2021 5.0 Pros I love that I can handle all my property management in one place. It’s very intuitive software and the portal for renters is amazing, allowing them to pay their rent, make service requests, and communicate with me. Cons I only have 2 rentals so this is a bit expensive but I feel worth it. It also took a while to set up my bank account link with them, but once done it’s great. Review Source Ivan B. Owner/Property Manager Real Estate Used the software for: 2+ years ### "The Solution for Property Management for Owner/Property Managers" May 25, 2021 5.0 Pros Buildium is a one stop shop for all your property management needs. They system is built to accommodate owners with just a few properties to owners with several properties or associations allowing your company to scale seamless. The system was easy to learn and if you didn't know how to do something, you can call the help line and talk to a real person, yes I said a real person with real knowledge to provide real help. With accounting built-in, there is no need for additional software like Quickbooks. Pre-made email templates to help you navigate the leasing and management process. Built in tenant screening with the tenant application process. I could not imagine trying to manage all my properties by myself without Buildium, it's what allows me the freedom to do so. Cons There is no downside to Buildium, but there are a lot of features and tools. You might find yourself calling the help line to just find out more about a feature or how to use one of thee tools. Review Source ACEH Amy C Elkins H. Owner / Broker Real Estate Used the software for: 2+ years ### "Its good but not great" January 29, 2019 4.0 They have been good and I am thankful for them. I have been actively researching other companies and considering seriously making a move. I almost did mid 2018 & their rep talked me out of it and I regret listening to her. They need to be able to keep up with the newest and latest technology that others are offering. Pros It does help you get organized & backs up all the information so you won't lose it. I like that it integrates our vacant properties to the web. But there is nothing they do special now at this point that every other big name PM software provider is not offering and some doing more cheaper. Cons It is not as user friendly as we would like. There are multiple steps to go through to get to basic info or areas you need to input that should be easier. It lacks some of the features that other companies have such as reporting to credit, collections assistance and their company they use for payments is horrible. I am not a fan of Forte at all! It takes too long to have electronic funds transferring. They take it from my account immediately but they are super slow everywhere else. I had how the book keeping is done in general. I wish they would collect fees from payments and not have the credit debit system with us because it is a nightmare doing your books t Review Source RC Robin C. Property Manager Real Estate Used the software for: 2+ years ### "User friendly, but reports are a challenge" June 1, 2022 4.0 Overall, it is fine. Pros I like the user-friendly cross-reference platform. And the customer service is very responsive. Cons I don't like that you cannot reference the current balance with reports. They are date sensitive. I also don't like that you can't modify the fields in the reports like Quickbooks. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Review Source Response from RealPage June 3, 2022 Hi Robin, We appreciate you taking the time to write a review. If you haven't already, submit your ideas for our developers' consideration. You can do this by selecting the "Suggest a feature" option in your Help & Support menu. - Charlie W VR Verified Reviewer Real Estate Agent Real Estate Used the software for: 2+ years ### "Great for starters" November 25, 2018 5.0 We had the software for about three years. It really was so nice to have this used for her business. It keeps things organized and homeowners happy. Pros This software​ is not crazy hard for someone that is in property management to get used to. Especially if you are a small company I feel like this one would be good to start off with. I was able to get a pretty good handle on things within about 2 months. Cons Although for the most part,​ it can be pretty easy to use. When it comes to using the accounting part of things, it can get really weird/tough. It doesn't do a pretty good job and going in depth with it. It would be cool if they could make it a little better. Review Source MR Maya R. Assistant Manager Hospitality Used the software for: 1-2 years ### "Buildium!!" January 23, 2024 5.0 I have never had a bad time, moment, instance, or experience with Buildium. Pros I love how easy it is to navigate Buildium and get to where you need to go fairly quickly. Cons I can not think of anything that I dislike about Buildium. Review Source Response from RealPage April 26, 2024 Thanks, Maya! Ease-of-use is one of our goals when we work on the software, and it's great knowing from customers like you that we're achieving it! EK Eyal K. Broker Real Estate Used the software for: 2+ years ### "The Buildium Experiance" August 8, 2019 4.0 Overall, great software with dedicated team (to the most part). Pros Buildiun is a very easy to use software. New features are normally well received by my staff. Cons Missing some features. 3rd Party (FORTE) is not customer friendly. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium It was a small company with a simple product. The team at the time was very friendly and committed. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Propertyware was too complicated to the point the my clients start complaining. Review Source Response from RealPage August 12, 2019 Hi Eyal, Thank you for taking the time to leave us a review! We are also excited to let you know that Buildium has created its own internal payments platform and is in the process of transitioning its customers over to that system. Best, The Buildium Team SJ Steve J. President Real Estate Used the software for: Less than 6 months ### "Easy to use and intuitive." June 7, 2017 4.0 Buildium is a good choice for someone who manages at least 50 units or more. it is easy to learn and has more features than you will probably ever use but probably has ever feature that you want. The onboarding process and customer service have been great! They are continually upgrading and improving the software and will hopefully address a couple of the issues that I have. Pros Buildium was an easy to learn and a great improvement over my outdated property management software. There are many great automated features such as automatic recording of online deposits, epay to vendors and owner/tenant portals that have saved me time and have improved communication with my tenants and owners. I like a feature that allows me to set convenience fee amounts for online tenant payments and allows me to keep the fees generated! This feature was the main reason I went with Buildium. Cons I am new to online software so this may be common but I do not like how pending tenant payments post to my Buildium bank account before they show up in my actual bank account. A day or two later the payment is confirmed as funded. I don't think they should post until the payment is funded, not when it is initiated by the tenant. My previous software would calculate management fees on a payment only one time and would not allow you to double charge management fees. The Buildium management fee is just a calculator based on a date range. If you enter the wrong date you could easily charge another management fee on a previous rental payment. This has, by far, been the hardest transition for me. Their solution was to recommend only charging for management fees once per month which doesn't seem practical in property management. Most companies need the management fees to operate during the month. The best price point is for someone who manages 200 or more properties. I would like to see competitive pricing for smaller numbers of properties. Review Source RS Rogelio S. Manager Real Estate Used the software for: Less than 6 months ### "A positive boost to my teams efficiency" August 15, 2019 5.0 So far I'm very happy with the software. It is very easy to use (take a while to get used though). Pros The functionality of Buildium has made our team much more efficient. Human errors have been practically eliminated. My clients, both owners and tenents, are happier with the "real time" info they can obtain. The general flow of the business is smoother and the employees are more relax. We are now focusing on the company expansion becuase we can easily handle many more properties than before Buildium. Cons It's learning curve is a bit difficult for some people. In some cases (like reports) there are far too many options that are confusing. We are using the software in Mexico and most thigns related to taxes, payments should be more felxible and/or customisible so we could actually use them (for instance, the tax payer numer in the US is only numbers ours are a mix of numbers and letters, I can't save that info in the tenents or owner section becuase it's marjed as an error: "only numbers accepted") similar thing with tax forms, checks. Not the biggest deal, but I feel I'm missing a lot of functionality. Should include a language option. Reason for choosing Buildium I cant remember the names of all. I checked in Mexico, US, Argentina, Spain... I chose this one becuase it was very friendly, it coverde a wide range of tools for management. It is on the cloud, there ar econstant updates. But mainly I chose it becuase the customer service/sales was so good that I was happy to buy from them. Review Source KV Katy V. Owner Real Estate Used the software for: 2+ years ### "Easy to interact with" February 22, 2022 5.0 It’s so easy to use. I love all the features currently and see many more improvements coming. Can’t wait! Pros The ability to text with our tenants is the best feature for us in the office. Tenants love the portal too! Cons Finding time to learn about other features I have. I need to create the time to watch more videos Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Connection to the agent-Tara Review Source Response from RealPage March 3, 2022 Hi Katy, Thanks for your review! We're glad you and your tenants are loving their experience with Buildium. Have you tried Buildium Academy, located in your Help & Support menu? That is an excellent resource to learn more about the other parts of the software you might not be using. - Charlie W Talk to a Capterra advisor for free and get results within 15 minutes.