# Page 22 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 22 - Reviews of Buildium ## Showing most helpful reviews Showing 526-550 of 2205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Max S. Operation Manager Real Estate Used the software for: 1-2 years ### "It's the best you can have with a great support behind. Are you ready for this challenge" June 2, 2021 5.0 Pros I love how accurate are the features and the customer service support is perfect, I've never had any issue or misunderstood. Sometimes I'm a little frustrated cause I spent hours trying to solve something, then I decide to call the support and less than 5 min the problem is easily solved. Cons Yes, I think we could have a different process of Tenant background for associations And would be great if could attach a pdf file to be mailed by Buildium directly. Reason for choosing Buildium I was not responsible for this choice, but I approve it 100% Review Source AC Alex C. Broker/Owner Real Estate Used the software for: 6-12 months ### "Excellent Customer Service" August 25, 2021 4.0 Overall, I am very satisfied with my decision to switch. The customer service of Buildium is first rate! They respond quickly and have helped me through every issue I have faced so far in a single phone call. To top it off, they are not only well versed in their system they answer every question, no matter how simple or complex with speed, accuracy and a wonderful demeanor. Pros I switched from a competitors software to Buildium after nine years. I switched because the competitor simply got too expensive for a small company like mine. I chose Buildium because I liked the features they had and their price was much better for my company. Cons It is not as intuitive as some other software systems and I guess after using another system for so long it has just taken me some getting used to. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio just became too expensive for my small company. Review Source JC Jenessa C. Association Lead Real Estate Used the software for: 2+ years ### "Buildium is the Best Around" August 24, 2018 5.0 We have used multiple software systems for association management. Of all the systems we have tried, Buildium is the best around. They are constantly upgrading and improving their software, and they actually listen to user feedback and suggestions. We had the chance to meet with several Buildium representatives recently, and the experience was amazing. I look forward to continuing our relationship with Buildium for the long-term. Pros Buildium is very user friendly and easy to learn. Their accounting program actually makes sense without having an accounting degree, and their reports are easy to read. Bill approvals are a great addition! We also like the use of their mass mailing/communications portal. Our owners and tenants love the ease of the owner/tenant portal. Cons There are still some improvements that we would like to see. Specifically, we would like to see more association-specific accounting, such as specific charts of accounts and bulk reporting options for each individual association. I am optimistic that Buildium is listening to our feedback and making improvements, however. Review Source Response from RealPage August 28, 2018 Hi Jenessa, Thank you so much for your review! Our team loved meeting with you this past month. We're focused on improvements for association management, stay tuned! Best, The Buildium Team Michael F. Broker / Owner Real Estate Used the software for: 2+ years ### "Buildium Rocks!" August 24, 2018 5.0 Pros I love using Buildium. It is externally easy to navigate and the learning curve in getting up to speed is very short. The interface is terrific. It saves me tons of time. Buildium is continuing to evolve with new improvement and features. The support online and on the phone is Rock solid. Cons The email platform needs to be upgraded. I would also prefer to make a one time purchase of the software instead of an ever increasing monthly bill. As my business grows I am paying too much monthly and am seriously looking into other options that I can own such as Yardi. Review Source rR robert R. BROKER Real Estate Used the software for: 2+ years ### "robert russo review" July 13, 2022 5.0 Business is great. I am not an accountant, so I do get caught up with my own lack of ability Pros Easy to use. Customer service is great. Quick response Cons I feel sometimes that I get in over my head on how some of the reports change from day to day. I am a money in - expenses - money mentality. So, I do get confused; but at end of day I get it resolved Reason for choosing Buildium I did!! I chose Buildium over AppFolio Review Source Response from RealPage July 15, 2022 Thanks for your review, Robert! Whenever you find yourself with questions on reports, don't hesitate to reach out to customer care through the Help & Support menu in your Buildium account! - Charlie W AM Anthony M. Bookkeeper Accounting Used the software for: 2+ years ### "User Friendly and Easy to use." January 17, 2023 5.0 Excellent Pros Any one can easily get to know the functions. From Dashboard to Reports. Cons Not much, I have been using it for more than 4 years and I did not find and least about the software. Review Source Response from RealPage January 18, 2023 Thanks for your review and for being a loyal customer for these past 4 years, Anthony! - Charlie Emmett K. Manager Real Estate Used the software for: 2+ years ### "Great Software!!!" January 23, 2020 5.0 We are able to get much better organized, be on top of things. Pros It is a pure property management software. It has one thing in mind...managing real estate. Cons The financial angle is not great. If you know the work arounds, it is OK. It also does not have a sales tax component like HST or GST in Canada. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium Ease of use, did not have to pay for training and set-up Review Source VR Verified Reviewer Process Manager Real Estate Used the software for: 2+ years ### "Great for Managing & Tenant Use" August 24, 2018 5.0 We are a very small operation with only 55 units and it's all very new to us.. Buildium as allowed us to be organized and professional as we grow and learn. They have a great Help Desk and Buildium Academy is a wonderful resource for best practice. Overall our experience has been very positive!! Pros Buildium helps keep us organized and informed of what's happening with our tenants. It makes it easy for our tenants to pay rents online and let us know when there's a problem. It also helps us maintain a very professional presence from when a potential tenant views a unit online, thru the application process, leasing (and renewals!!) to paying rents and logging maintenance request. Buildium itself is very responsive to questions and suggestions; overall it's a great product!! Cons Overall, we really like the software... there are a few little things that are a pain. There are some pages that require too many click-thru's to get back to them and while there's a great mobile app, it doesn't translate to a tablet. Review Source CB Chad B. President Real Estate Used the software for: 2+ years ### "Horrible Customer service" August 19, 2022 3.0 Pros Software was great. Support was horrible Cons When I decided not to renew the software. Buildium went ahead and charged my 4 days after the renewal was suppose to happen even though the account was cancelled. Here we are 10 days later asking and trying to get a refund and they keep saying we are looking into it. We will get back to you in 30 days. Steer clear from this company \[SENSITIVE CONTENT\] Review Source Response from RealPage August 24, 2022 Hi Chad, The most recent update to the ticket number you provided has been sent on 08/23, and this should now be resolved by our billing team. - Charlie W JG Jay G. Owner Commercial Real Estate Used the software for: 2+ years ### "Recommend Buildium" April 21, 2022 5.0 V good Pros All of it We combined the use of Google Docs and Quick Books into one software program when we bought buildium. It was a good move and it’s a good program that grows with us Cons NoneWe combined the use of Google Docs and Quick Books into one software program when we bought buildium. It was a good move and it’s a good program that grows with us Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Review Source Response from RealPage April 28, 2022 Hi Jay, Your review is much appreciated! I'm glad you could condense your work into one software with Buildium! - Charlie W Lynn W. Broker Real Estate Used the software for: 2+ years ### "Growing my business with Buildium" February 15, 2019 5.0 Right now, I have a small property management business. Now that Buildium is running smoothly and keeping everything in place - and I can access it on my phone while on vacation or on my laptop at home - I am working with them to build my business and obtain more doors. Pros Buildium has GREAT customer service; they have videos, you can email or call. Anyway you contact them, you get your answer. Cons It might have been just me, but it was a pretty good learning curve. It took me a little while to learn how all the wheels worked - and there's a lot of them! However, like Algebra, after it clicked, it made a lot of sense. Review Source PS Paul S. President Real Estate Used the software for: 2+ years ### "Best property management software out there!" August 25, 2018 5.0 We have increased our communication with our tenants, have a more professional looking user interface, provide the ability for our tenants to pay rent via ACH online, switched over to eleases with electronic signatures, and now store all of our documents online within Buildium. Pros I love the fact that it’s web-based, so you don’t have to continuously purchase upgrades to the software itself. Also, there are no back ups to make, because it’s all maintained online. Anyone on my team who has access to our account can see what they need to see based on their role in the company. It’s easy to track checks and deposits, reconcile bank accounts, keep track of management fees, bills to be paid, vendor contact information, lease documents, rent amounts, listings, and tenant contact information. it interfaces well with our website, so applicants and property manager don’t have to deal with paper. Love the e-lease feature, the ability to do credit checks , and track our tasks from virtually anywhere. Also, Buildium is constantly adding new features based on the latest technology. It’s awesome! Cons Nothing. I’ve had very few issues over the years and when I have, be a online support is superb. Review Source DK David K. Community Associatoin Manager Real Estate Used the software for: Less than 6 months ### "Satisfied!" October 24, 2023 4.0 The obvious benefit is that a tailor made software platform provides a single point of operation which enhances work, communications and accounting efficiency Pros Still learning about the feautres. Onboarding was vey helpful. Product is fairly intuitive and easy to use and when you run into snags customer service is great! Cons this is criticism of a thrid party service: the deposit limits for bank accounts is annoying. I understand withdrawal limits for security, but deposit limits often interfere with association homeowners trying to make large payments against their accounts either to prepay for year or to catch up on past due assessments. Reason for choosing Buildium primarily customer service. Review Source Response from RealPage October 31, 2023 Thanks for your review, David, and we're glad to know onboarding was helpful in getting you up and running! As for the deposit limits, you can submit a request to increase the limit through the Payment Settings tab within the ePay-enabled bank account. Reach out to customer care for more details on how to do this. - Charlie JM Jeremiah M. General Manager Real Estate Used the software for: 2+ years ### "Simply Powerful" November 16, 2021 5.0 Pros Lease centric model. Easy to navigate to find and do everything you need. Cons I would like to see more automation of some processes like the leasing workflow calculating prorated rent. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Appfolio is in the business of making money for shareholders and not putting customers first. Review Source AW Art W. Owner/Manager Real Estate Used the software for: Less than 6 months ### "Wish I'd done it sooner!" April 30, 2021 5.0 This has allowed me to pick up responsibilities that my partner was doing and allowed him to retire without us missing a beat. Everything is now centralized and keeping track of maintenance requests and things that have to be done on a regular basis is now much easier to track Pros It has dramatically streamlined our processes and allows us to take on more units if we choose. Most impactful is the Resident Portal which allows tenants to pay their rent online and this gets entered directly into the accounting software. With over 100 tenants this is saving me an amazing amount of time. Many of our tenants had been paying online via various payment platforms such as PayPal, Venmo, cashapp etc. You name it, we were using it. It was a 5 minute process to simply accept a rent payment, put it into the right account and record it in our old system. Then, if a tenant who was behind asked for their current balance it was quite a project to reconstruct their payments and come up with a number. Now, they can answer that question without even asking me. I find myself looking for things to do now Cons We ran Quicken side by side for the first month. After that we went fully into Buildium. Buildium doesn't allow changes transactions that have already been reconciled. For example, you have to unwind the entire reconciliation just to change a date, even if it's in the time period of the reconciliation. This is something I'd like to see altered Reason for choosing Buildium The property manager we may eventually hire uses it. Thought it would make the transition easier. I also know another investor who does his own management and he uses it so he gave us a demo Review Source VK Viraj K. Manager PM Real Estate Used the software for: 1-2 years ### "User-Friendly Interface and Comprehensive Features" June 4, 2023 5.0 Rent management, daily tasks are great tools Pros Easy to navigateVery useful in tracking rentsReminders to delay payment is great Cons Data management and report can be better. Review Source JH Jennifer H. Office Manager Real Estate Used the software for: 2+ years ### "Inexpensive and good quality property management pro" January 18, 2023 4.0 Excellent program and great value Pros Buildium is easy to use and is quite comprehensive Cons Accounting features are limited and need to be expanded Review Source Response from RealPage January 19, 2023 Thanks for your review, Jennifer! If you haven't already, please let us know your suggestions for accounting features by going to "Suggest a feature" in the Help & Support menu in your Buildium account. - Charlie AM Ashley M. Property Manager Real Estate Used the software for: 2+ years ### "SPManagement, Buildium Review" June 29, 2021 4.0 I love the application. Im happy with it and will continue to use it as long as i can. Pros The functionality of the software is second to none. It is easy to navigate and work in. Cons We are a small start up company, as one we have over 20 different property locations. We are constantly refinancing and switching properties from one name to another. In doing so, if we have to delete certain buildings from one property name, its not as easy to do so as we have to delete the entire property and re-add everything just to get it under a new property name. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Easier funcionality. Review Source LY Leroy Y. Realtor Real Estate Used the software for: 1-2 years ### "Buildium Review" February 20, 2022 4.0 Use the software almost daily. Most things are pretty easy to do. Pros Most features used daily are friendly. Lease tracking, rent received, and paying bills is user friendly. Setting up owners, tenants, and properties is straight forward. The online help and support is very good. Cons The general ledger is a little unorthodox the way it is presented. Scanning documents would be much better if you did not have to go to another program to scan then browse to upload. Reason for choosing Buildium Value Review Source Response from RealPage March 3, 2022 Thanks for your review, Leroy! We're glad you're enjoying our support team and the ease of use. Did you know that you can suggest features, like your idea for scanning documents in-app? Simply go to the "Suggest a feature" option in your Help & Support menu. - Charlie W WW Wendy W. Office Administrator Real Estate Used the software for: 2+ years ### "Buildium Rating" February 14, 2019 4.0 We started our business with Buildium and are continually growing. It has taken us awhile to understand how Buildium works as well as the accounting system. Buildium's customer support staff had a positive role in helping us to understand the software as quickly as we did. Buildium team members are curteous, and willing to help. Buildium has been able to resolve most of my issues. Pros \-Entry level software that grows as you grow -Customer support is always available -Software is growing and trying to meet the needs of the user -Software provide beneficial workshops and webinars to assist in learning the accounting process -Software automates the double entry method of accounting Cons \-Would like to see more customized information on home screen dashboard -Would like to see more use of interface screen -Would like to be able to pull quick reports on anything or screenshots of any particular item in the software -Cannot hide/inactivate unwanted, unused, old chart of accounts -Would like to drill down 3 levels in chart of accounts Review Source Response from RealPage February 20, 2019 Hi Wendy, We appreciate you taking the time to leave us a review! We've sent along your feedback on the dashboard and inactive accounts directly to our product team. Thanks for choosing Buildium! Best, The Buildium Team TF Thomas F. Property Manager Real Estate Used the software for: 2+ years ### "Very Intuitive" May 26, 2021 5.0 This is overall an outstanding product that is easier to use that any of the competitors. The customer service for minor issues can be outstanding with almost no hold times. Pros This product is very easy to use with functionality that doesn't complicate the simple use of the it for those that aren't interested. Cons There has been an issue with folks that prepay their HOA or Rent fees before the fee is charged. This has lead to be an public relations nightmare and has not been fixed by buildium in a year and a half. I have called and they say it is on the "Road Map" and was supposed to be done the first quarter of 2020. This issue is ongoing and frustrating to deal with. I understand that it has been and interesting year and a half. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Ease of use with Community Associations Review Source RB Ronda B. Key Operations Officer Real Estate Used the software for: 2+ years ### "Why I love Buildium" May 16, 2021 5.0 Overall it has been a great investment and has really saved a lot of time in sending invoices, reconciling accounts, collecting payments, tracking violations and keeping track of delinquent accounts. Pros I love how Buildium has helped me to automate the business from collecting payments to sending violations. Cons Integrating Buildium with the business was easy but I do wish the credit card fees were separated by property on each invoice. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium The cost was better and it came with a website. Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) It was not geared toward Homeowner Associations and the accounting portion wasn't enough. Review Source BL Ben L. Administrator Real Estate Used the software for: 6-12 months ### "Using Buidlium" October 21, 2022 4.0 in general, I see it as a growing potential, but there still work to be done as you can see in the suggestion's people have Pros it has a lot of flexibility to enter info about tenants, mange tenant payments or balances Cons i feel that software (at least at this point) is not fully geared for the Canadian market, some important functions are not available to the Canadian users Review Source Response from RealPage October 31, 2022 Thanks for your review, Ben. We're always looking for ways to improve the software; please let us know what you're looking for as a Canadian customer by selecting "Suggest a feature" in your Help & Support menu. - Charlie MD Marie D. Owner Real Estate Used the software for: 2+ years ### "Management Software review " August 15, 2022 5.0 Great customer service experience and very user friendly Pros It is a vital piece to communication for our owners and tenants. Provides transparency to our clients. Cons needs a simpler process for owners who owe money above what has been collected from the rent Reason for choosing Buildium Something I have used in the past, very user friendly for non financial people Review Source Response from RealPage August 16, 2022 Hi Marie, Thanks for your review. If you haven't already, please submit your suggestion to our developers through the "Suggest a feature" option in the Help & Support menu in your Buildium account. - Charlie W JL Jodi L. Property Manager Real Estate Used the software for: 2+ years ### "Buildium Makes Property Management Easy" November 2, 2023 5.0 Pros Buildium is very user friendly. I would highly recommend it to other companies needing to manage their rental properties. Not only does it make it easy for property managers to manage their portfolios, it features tenant and owner portals for tenants to report maintenance requests, pay rent, and owners can review their financials at any time. Cons I haven't had any negative experience with Buildium to date! Review Source Response from RealPage November 21, 2023 Thanks for your review, Jodi! We love seeing how easy Buildium makes things for you. Here's to many more years of partnership. - Charlie Talk to a Capterra advisor for free and get results within 15 minutes.