--- title: "Page 3 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Buildium the right Property Management solution for you? Explore 2236 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-11-13" --- Buildium 4.5 (2235) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 13th, 2026 # Page 3 - Reviews of Buildium ## Showing most helpful reviews Showing 51-75 of 2235 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Broker in charge Used the software for: 3-5 years ### "Buildium is the best!" February 13, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing Buildium Because of the user interface and because it's so user friendly. Review Source LN Lori N. Property Management Associate Used the software for: 1-3 years ### "Professional platform to get started in Property Management" December 8, 2025 4.0 Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium Better price for just starting out with a lower amount of doors Review Source President Used the software for: 3-5 years ### "Great for Operations; Account Lesser So" March 30, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source Manager Used the software for: 3-5 years ### "I do not recommend this company" December 9, 2025 1.0 We have been with them for about 4 years, I wouldn't recommend anyone else to go with them. Their cost increases constantly and they say its because of new features - in Canada we can't use most of the features. The software for owners is hard to understand. We are just stuck since we pay large amounts of money for service that we have trained out property managers, owners and tenants on. Pros Not much at this time. It keeps the clients information and there hasn't been much down time in the last 4 years. Tenants can pay through the portal. Cons Terrible Customer Service, long wait times (50plus minutes),6 price increases in the last 2.5 years. You pay for a years worth of product, and they let you know about changes to it a couple months in advance. Do not get involved with them. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reasons for choosing Buildium Because I thoight it was better. I was wrong. Review Source Owner Used the software for: 1-3 years ### "Game changing software for managers. " June 3, 2026 5.0 Overall I'm very satisfied and it has changed the way that I run my business. I am still building out processes and trying to utilize more of the functions. Pros That most everything that revolves around property management is centered in one location and connected seamlessly. Cons I wish I could have opted in earlier in my investment career with fewer properties, but it wasn't cost effective with low numbers of units. However, that is helpful to keep competition lower. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Very low features and no accounting integration Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium Portfolio size and feature layout seemed better. Review Source President Used the software for: 3-5 years ### "Integration pulled with no notice, then phone-only pricing changed after confirmation" November 26, 2025 1.0 On 10/22/2025, Vendoroo (our maintenance coordinator integration) was removed without any proactive communication to impacted customers. To restore API access, we attempted to upgrade; the app wouldn’t allow it, directing us to sales. Support initially confirmed Premium 150 at $337.50 now/$375 effective 11/1, I approved conditional on pro-rating, and then they changed the price to $400 “for existing customers.” I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread. The combination of no-notice integration removal, blocked in-app upgrades, and shifting phone-only pricing felt like a forced upsell rather than a customer-first solution. The core product is capable, but this experience eroded confidence in Buildium’s pricing transparency and change management. Pros Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable. Cons Buildium terminated the Vendoroo integration without advance notice, disrupting maintenance operations. Then they blocked self-service plan upgrades and forced “sales-only” pricing that didn’t match the published rates. After confirming $375/mo for Premium 150 in writing, support later said it was $400/mo for existing customers—an opaque, moving target that undermines trust (Case #02258492). Escalation required multiple emails and still lacked a clear remedy. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium I thought they would be fair with pricing. Review Source MN Melinda N. Designated Broker Used the software for: 3-5 years ### "Lease management-Owner Statements- 1099's " June 3, 2026 4.0 It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment. Pros I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently Cons The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable . Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium It had the best value for dollars in our research Review Source Controller Used the software for: 3-5 years ### "Buildium is a great product!" March 26, 2026 5.0 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review Source Administrative Assistant Used the software for: 1-3 years ### "Ease of use with amazing customer support!" February 22, 2026 5.0 Great experience. Ease of use and the customer service. All in all, really great software and support. Pros User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great. Cons Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Cost and ease of use. The Buildium program was highly recommended and we are so glad we made the switch! Review Source Owner Used the software for: 3-5 years ### "When in doubt they will help" April 1, 2026 5.0 Overall, my experience with Buildium has been very positive. It has helped me stay organized with property management, tenant communication, and tracking tasks. Once I learned the system, it became a valuable tool for keeping everything in one place and running things more efficiently. Pros What I liked most about Buildium was their customer service. Every time I had a question or ran into an issue, their team was responsive, patient, and easy to work with. They took the time to explain things clearly and helped me find solutions quickly, which made managing properties much less stressful. Cons What I liked least about Buildium is that some of the features can take time to learn when you first start using the platform. There are a lot of tools available, which is great, but the setup and navigation can feel a little overwhelming in the beginning. Review Source Director Used the software for: 3-5 years ### "Great property management software!" June 6, 2026 5.0 Buildium has been a valuable tool for our organization. It simplifies property management tasks, improves organization, and helps us keep accurate records. We would recommend it to other property managers and housing organizations looking for an easy-to-use platform. Pros Buildium is very user friendly and easy to learn. It helps us manage tenants, leases, maintenance requests, and financial records in one place. The system is intuitive and saves our staff a significant amount of time. Cons Overall, we have had a positive experience with Buildium. There are occasional features that could be streamlined, and some reports can take time to customize, but we have not encountered any major issues. Review Source Administrative Assistant Used the software for: 3-5 years ### "Reliable and User-Friendly Property Management Software" February 13, 2026 5.0 My overall experience with Buildium has been positive. The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information. The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently. That said, there are areas where improvements could enhance efficiency. For example, the ability to send notices simultaneously to both owners and tenants would streamline communication and reduce duplicate work. Some reporting and customization features could also be more flexible for property management needs. Overall, Buildium is a solid tool that supports daily operations effectively. Pros What I like most about Buildium is that it centralizes everything in one platform — accounting, owner information, communication, and document management. It is user-friendly. Cons I am currently unable to create a notice addressed to both all owners and all tenants simultaneously. The system requires me to send the same notice separately — first to all owners and then again to all tenants. I would like to request the addition of an option allowing notices to be sent to all owners and tenants at the same time. Review Source Asset Manager Used the software for: 3-5 years ### "Asset Manager " March 25, 2026 5.0 Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium Easier to setup and user friendly for accounting Review Source Manager Used the software for: 3-5 years ### "Great for tracking" June 3, 2026 4.0 Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements. Pros Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years. Cons I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/) Reasons for choosing Buildium Boston based, and centered on units and tracking units rent. Review Source Real Estate Specialist Used the software for: Less than 1 year ### "Easy Set Up" March 26, 2026 5.0 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review Source Property Manager Used the software for: 3-5 years ### "Solid property management software with some difficulties" June 8, 2026 4.0 Overall, my experience with Buildium is positive. It is a huge time saver compared to manually tracking, but there are definitely areas that need improvement. Pros Buildium works really well for payment processing and the user interface with tenants. It is easy to use for lease management and saves a ton of time over our past methods. Cons It does not have a great accounting system build in. The accounting is very lacking compared to something like QuickBooks and it lacks any export feature as far as I am aware. It is also a bit clunky for commercial properties/tenants. Review Source Eric G. condominium manager Used the software for: 1-3 years ### "Buildium review - condominium management" March 23, 2026 4.0 From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Lack of functionality and lack of front end database for customers Review Source Buyer Used the software for: 1-3 years ### "Perfect for tenants but could improve for admins" March 27, 2026 5.0 Good, helps to have good control of tenants and make their payments easier through the resident center. I can see any outstanding balances at a glance Pros The ability to set up tenants, keep control on their leases and see their payment status easily. Payment processing is excellent with tenants having their own platform and provides a good reporting to see my metrics easily. User interface for tenants is excellent Cons The user interface for admins could be more consolidated and easy to navigate, with the options being better categorized. Review Source Corporate Services Assistant Used the software for: 1-3 years ### "User-friendly experince!" June 9, 2026 4.0 So far, it has been a good experience. Very user friendly for the most part and also very easy to pull reports and billing that we need. And the customer support folks are very knowledgeable and easy to contact. Pros The Resident Center is very easy to use, so that our tenant can see the progress of the maintenance we do for them and pay their rent. And our maintenance crew loves the app on their phone because they can update their tasks in real time as they are working away from their desks. Cons We are not able to set up a recurring preventative maintenance task for multiple years. It's extra work to re-input the task again after completing it. Review Source Kathy H. Property Manager Used the software for: Less than 1 year ### "Great Program!" March 23, 2026 5.0 We replaced another management company for this owner and had to step right in with no previous knowledge of Buildium or training program available. I found it simple and straightforward to learn on my own, and the phone support is excellent when I have a question. Pros Easy to learn and understand with clear instructional information and well designed pages. Great reports are easy to order and read. Cons Can't think of anything. I do not have access to all the features, but the necessary portion I use regularly contains everything I need. Review Source Owner Used the software for: 3-5 years ### "Buildium is phenomenal!" February 9, 2026 5.0 Buildium is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic! Pros Buildium is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better. Cons Honestly, my entire experience is only positive. I should have started using Buildium years before I did. Review Source Owner Used the software for: 3-5 years ### "Great Product and Support" February 14, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source PROPERTY MANAGER Used the software for: Less than 1 year ### "Glad we chose Buildium!" March 27, 2026 5.0 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of buildium are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review Source Accountant Used the software for: Less than 1 year ### "Well designed tool for property management" March 23, 2026 4.0 I primarily work in the accounting side, but I reference the Tasks and Properties sides as well. I have over 30 years of experience. Pros It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. The online tenant portal is very effective. And being able to open more than one session at a time is extremely helpful. Cons Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. In some instances a search field is automatically populated as you input the value, in others it requires a subsequent click on a button to affect the search. The accounting side is not as developed as other accounting software I've worked with, but it is still useful. Review Source Property Manager Used the software for: 3-5 years ### "Buildium Review " March 25, 2026 5.0 Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload. Pros The ease of leasing and payment processing. I don’t have to stress over tenants making payments on their accounts. Cons Charged late fees on items that don’t receive lates fees so I have to go in and delete them each day. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.