# Page 32 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 32 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 32 - Reviews of Buildium ## Showing most helpful reviews Showing 776-800 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Linda B. owner Real Estate Used the software for: 2+ years ### "my review" January 26, 2023 5.0 good Pros entering payments. ease of listing charges (recurring) Cons help is never coming. Asked several questions and never get answers. late balances are not accurate. It would be good to have the recurring charges dated so I know which payments are delinquent. difficult to extend leases. Reason for choosing Buildium I felt this was the best for what we do Review Source EM Emily M. Assistant Real Estate Used the software for: 2+ years ### "Great!" July 1, 2021 5.0 Pros I like how the software is user friendly Cons I do tend to get lost while navigating the software Review Source Response from RealPage July 29, 2021 Hi Emily, thanks for leaving us a review. Something that you might find useful with navigating the software is the shortcut menu, which is represented by the three dots to the right of the Communication menu. It's got a lot of common actions in a more central location. I hope that's helpful! - Charlie W MG Mark G. Owner Used the software for: 2+ years ### "Good, but limited flexibility." February 14, 2018 4.0 Helped to organize rent roll and maintenance management. Pros We have been using Buildium for about 5 years now. It is really good at the things the company wants to be really good at. Very easy to use, reliable cloud based application, integrates well with other ad-ons. Cons In a day and age when user flexibility and customization is the new norm, this company takes a "one-size-fits-all" approach to the software. Forcing people to adapt to using the software the way they want you to, as opposed to allowing you to customize the software to adapt to your preferences. They also arbitrarily make changes to the program's functionality with little or no warning. If you are fine with this sort of thing, then you will love the program. If you prefer things your way, I would suggest continuing your search. Review Source NA Nafees A. Property Mgr Real Estate Used the software for: 2+ years ### "Buildium feedback" August 8, 2019 5.0 Overall I love Buildium! Pros User friendly, customize able, easy to pull reports & download them, I love the feature when I can send the ledger email to tenants Cons I wish Buildium would add a 30, 60 or customize able date range option for auto emailing tenant ledger email (I know I can download, attach & sent, but want the convenience to auto send). Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Review Source DH Danielle H. Associate Broker/Property Manager Assistant Used the software for: 1-2 years ### "Excellent program with ease of use and amazing customer service" January 23, 2018 4.0 Pros Allows me to get everything done in one place from financials to Lease renewals, one reason this is helpful is that if a spreadsheet is needed it can be produced and edited in excel in most cases. The ability to include renters insurance with the monthly rent and keep in contact with Tenants through the software is very useful as well because you don't have to log in to another program to keep track of these things. Cons Inability to text property owners and vendors through the software is what I like least. We can certainly live without this but for example, being able to text Tenants rather than email is an effective way to get a quick message out without clogging your email inbox and it would be just as effective for property owners and vendors as well. Review Source Response from RealPage January 29, 2018 Hi Danielle, thank you for your comments regarding our text feature. Good news! We are working to expand our texting capabilities to vendors and owners later this year. Stay tuned for an update from Buildium when this feature is live. IC Iris C. Property Manager Real Estate Used the software for: 2+ years ### "Buildium user for my commercial leasing business" August 9, 2019 5.0 Overall, Buildium has helped me a great deal in managing my commercial tenants. It helped me maximize revenue and save time doing it. Without it, i wouldn't be spending 4 times more in managing the business. Pros What i like about Buildium is: - Tenant Ledger - where i can see each transactions and i can also categorize it by transaction type. You can upload photos for each transactions. - Email - i can email directly to tenants their statements, memos, notices and the software will store that email as well so you can also go back and check its time stamp for reference - Outstanding Balance - easy for me to tag anyone i need to notice as it list down everyone with balances and its aging. rather than open each tenant ledger one by one Cons I heardly use these: - Listings/Applicants - because it doesnt apply much in our country - Banking - maybe just because i still refer to my excel. and we handle different bank accounts for each property and kind of complicates if i rely on Buildium Review Source DO Darin O. Property Manager Real Estate Used the software for: 6-12 months ### "Property Manager just starting out!" January 23, 2023 5.0 I really like this software. Pros I really like how you keep track of owners and tenants all in one software. Cons I struggle with the accounting part of this software. I have a basic version so I don't have phone support. Review Source Response from RealPage January 27, 2023 We're glad you like us, Darin! And we're even happier that Buildium has been helping you keep track of things. In addition to ticket support with our customer care agents, you also have access to our support library and Buildium Academy—a series of video courses that cover many of the most-used aspects of Buildium, including accounting. These are available in the Help & Support menu in your Buildium account. Cheers! Charlie DU Denise U. Owner Real Estate Used the software for: 2+ years ### "I highly recommend Buildium" May 4, 2021 5.0 I've been using Buildium for several years now and manage ~80 units. Buildium has helped me grow and manage my business. Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager. Pros Ease of use, property and tenant reports, tenant and owner portal functionality, accounting... Cons Nothing comes to mind. I have had nothing but positive experiences with this software. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Price and functionality Review Source MM Michelle M. OPerations Manager Real Estate Used the software for: 1-2 years ### "Very Helpful" July 24, 2019 5.0 Great, we love buildium Pros The customer support is amazing, and it's very user friendly. Cons That the property owners cannot understand any of it. I don't think thats buildiums fault though. Alternatives considered [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Reason for choosing Buildium Our sales rep asked us what issues we were having with appfolio and showed us how easy buildium is. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Because appfolio was AWFUL and not user friendly at all. Review Source NS Nancy S. Owner/manager Real Estate Used the software for: 2+ years ### "Good software" August 8, 2019 4.0 I It’s been a good experience. Not worth changing over to another software. Pros Easy to use Keeps information organized with easy access. Cons Sometime Doesn’t update immediately after entering info in checking register Deposit returns could be easier Needs to have a 45 day wait period for deposit returns ( tenants should be able to access their payment portal. It’s a little expensive. Price keeps going up I wish the had a different level with less units for a lower cost. Reason for choosing Buildium At that time it was the cost. Now not so much. Prices continually increase. Might be switching if this continues. Review Source VR Verified Reviewer Property Manager Coordinator Real Estate Used the software for: 2+ years ### "Two Owners Names" January 29, 2019 5.0 Pros Once step by step directions was provided, it was easy to follow. Cons If I didn't ask for assistance, I would not have been able to figure out how to remove the duplicate owner. It was not very user friendly. Review Source LB Linda B. Property Manager Real Estate Used the software for: 1-2 years ### "Software evaluation" June 23, 2020 4.0 I like the ability to look at records wherever I am if there is a computer there. That saves me a lot of time. Overall, it has been a big learning experience. Pros Enterimg rents and security deposits are fairly easy. The tech support is very good. Cons I feel the transfers of convenience fees, mgmt fees, etc. are complicated. When these amounts are transferred, there are too many steps. They should just go to the main company when prompted to do so. I also find improvement could be made in the closing out of security deposits when a tenant moves. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Affordable for my size business. Review Source BM Betsy M. Property Manager Real Estate Used the software for: 2+ years ### "Property Management Office" January 31, 2019 5.0 So far we have had a great experience and like the fact that we can speak to support and express our concern. Pros I like the transperancy of the software that allows me to share what we have with our owners. We are able to give them access and to put their mind at ease knowing that they know how and where every cent is spent. Cons I feel that billing and the split of billing needs work. Currently we pay a per transaction fee for our associations but instead of them being billed, the management company has to pay for the fee and then get reimbursed. It would be best for the association to get billed instead of us. Review Source JR Joan R. Office Manager Real Estate Used the software for: 2+ years ### "Great program for Property Management" August 28, 2018 5.0 As I work thru putting each new lease online and then scan and copy old leases into the files on each property, we will soon be all online and only need small files for keys to properties! Best of all we can both work from home or wherever and be able to access complete files instead of running to the office. Pros Over time we are converting all our fifty plus leases on single family properties into leases that will be retained and renewed in Buildium. The customer service people have been patient and kind as well as extremely helpful as I call them sometimes several times a day to iron out small areas of confusion for me. Most of this is because we have always had a paper trail that was actually paper! Cons Small areas on creating the lease where it is an adobe program within a Buildium program. That would be easier though for someone used to adobe! Review Source AG Alysia G. Office manager Real Estate Used the software for: 2+ years ### "Awesome " April 29, 2021 5.0 Pay of ease for owner and tenants. Ease of putting in repair requests and accessing documents. Just overall a great software to have. Pros I like that there is a ease of access. It has very good security with having you send a code to your phone. When we made suggestions they listen and implement within a quick few weeks/months. They always have the best customer service when we've called as well. Cons Only thing we'd recommend would be that when creating a task if we can take off the feature where it automatically sends it to the tenants. We sometimes have people upset that they get that email and then nothing after. Review Source VR Verified Reviewer Owner Real Estate Used the software for: 2+ years ### "Easy to learn and navigate" February 5, 2019 4.0 Pros Its a great software to use when you are just getting started. Affordable with all the functions you need. Cons It doesn't offer all the extras that the bigger ones like Yardi do but for the money its great Review Source SV Sharu V. Owner with my Husband Real Estate Used the software for: 2+ years ### "My experience with the Buildeum customer support has been outstanding!" January 29, 2018 5.0 The main benefit, of course, is the organization that helps regulate the flow of property management. It's like going to ONE store and finding everything you need (groceries, home depot, pharmacy, dry cleaning, banking and much more). Pros Buildeum was 100% on board with helping me get back on my feet. I would say I spent approx. 40 hours in the last 2.5 weeks on Buildeum and your team was with me each step of the way. THANK YOU FOR YOUR SUPPORT! Cons Sometimes I feel that Buildeum is too difficult to navigate for someone new that is just starting up. It's almost "too sophisticated" and an ordinary user like myself gets lost easily. Review Source Moshik R. Owner Real Estate Used the software for: 2+ years ### "Most Insensitive Company Ever!!!!?!! " July 12, 2019 1.0 Shameful Pros The most careless customer care service I've ever encountered. My crooked business partner demoted me online as an admin. The Buildium customer care team and the legal department after promising me to restore my account once I send corporate docs now tell me I need a court order. What a shame. Worst accounting features ever. When you need they'll be there for you. Im switching to AppFolio. Shameful crooked company Cons Terrible accounting module, not flexible. Terrible customer care reps. Reason for choosing Buildium Because they were cheap. Big mistake Review Source DR Dolores R. PM Admin Assistant Real Estate Used the software for: 6-12 months ### "Buildium is great software program" June 7, 2022 4.0 Love Buildium, very user friendly, easy to train and learn. Pros Communications and templates, very easy to send communications to residents and owners. Cons When Buildium started using Hellosign, the templates are not able to edited. Review Source Response from RealPage June 13, 2022 Hi Dolores, Thanks for your review! Because HelloSign creates static documents to use for lease templates, you'll need to edit the original document and upload that to your existing lease template, using the "Replace" function. Our customer care group can assist with further instruction on how to do this. - Charlie W NB Nanci B. Property Manager Management Consulting Used the software for: 6-12 months ### "Product " March 23, 2022 4.0 Its a nice product but needs some updates in being user friendly. Also when tenants call it takes days to return their calls Pros Tracking the tenant and applicants, inputting rents Cons The auto features, and move out features are not easy to use and could use some refinements Review Source Response from RealPage July 5, 2022 Hi Nanci, Thanks for your review and honest feedback. If you have specific suggestions on refining or improving Buildium functionality, please be sure to navigate to the "Suggest a feature" item in the Help & Support menu in your Buildium account to submit your ideas! - Charlie W CS Chris S. Owner Real Estate Used the software for: 2+ years ### "Buildium" January 4, 2022 5.0 Pros Makes communicating with the tenant more streamlined. Cons Ability to replicate lease ads to Apartments.com is manual. Review Source CW Colleen W. HOA & Finance Assistant Management Consulting Used the software for: 6-12 months ### "Buildium for HOAs Review" August 4, 2021 5.0 Great!! I have really liked using this product overall. Pros The software is very easy to use and user friendly. It is a great way to organize a lot of information, especially when working with three different HOA's on one platform. This has made my job as a HOA property management assistant much easier! Also, the online payments are fantastic!!! Cons The accounting set up is lacking. All HOA's are required to have reserve accounting, and the accounting side does not offer this. It would be great to have this set up so we do not have to make a work around for this. We would also like to see a calendar feature. This would make planning board meetings, projects, etc a lot easier and make it easier to track. Reason for choosing Buildium I was no involved in choosing this product, just implementing it. Review Source Ana G. Property Manager Real Estate Used the software for: 6-12 months ### "Buildium for Canadians" August 27, 2018 4.0 Pros As a property manager Buildium is excellent to keep all financial information about owners and tenants in good order Cons This software is not adapted to Canada. We need to keep the Goods and Services taxes separate which is cumbersome and error-prone. Also it does not link with QuickBooks Pro. Since we are a Canadian company we need to keep our books in QuickBooks Pro for two reasons: Buildium does not integrate with our tax system and, because of it, accountants in Canada do not know Buildium. Review Source MD Moshe D. Owner Real Estate Used the software for: 2+ years ### "Could be a great product" December 12, 2019 4.0 Pros It is relatively easy to use once all the systems are set up. Reports are well-done and very useful. Integration of users, owners, tenants, etc is well-done. Cons customer service is severly lacking. They have extremely long wait times and even longer response times. users would appreciate dedicated reps, which don't seem to exist, despite what I was told when I first acquired the software. problems are exacerbated by multiple CSAs, inexperienced help and inexperienced users, and reliance on third-party vendors for services which makes communication tedious at best. Review Source AK Adam K. Property Manager Real Estate Used the software for: 2+ years ### "Easy to use" August 22, 2019 4.0 Overall this is a solid product and it continuing to improve. Pros very easy to use simple layout residents love the online payment options it just makes sense. Cons some automation is needed. no generation of 14 day pay or vacate renewal offer generation has no options for month to month fees would like to keep track of occupants of each apartment reports change sometimes need more reports available Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.