# Page 34 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 34 - Is Buildium the right Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 34 - Reviews of Buildium ## Showing most helpful reviews Showing 826-850 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Cheng-Hsien T. Property Manager Real Estate Used the software for: 1-2 years ### "Buildium is the best property management software I have ever used in 5 years!" October 14, 2021 5.0 Pros The software is very easy to navigate and very user friendly Cons No function to sign addendums. Deposits and charges in bank accounts are shown in bulk. Review Source HG Heath G. Property Manager Real Estate Used the software for: Less than 6 months ### "Good program not all ad-ons available" December 6, 2021 4.0 Pros streamlines applicants to tenants ability to communicate through several channels to contact residents Cons Some aspects are not available and/or not useful to non-American clients. Credit checks and tax receipts for example Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium cost effective and easy to use Review Source Response from RealPage December 30, 2021 Thanks for your review, Heath! We understand our customers outside of the US have add-on needs that aren't currently available. While we don't have anything on the immediate horizon, that can change at any time. Stay tuned, and in the meantime, please submit your ideas for features like this by selecting "Suggest a feature" in your Help & Support menu. All the best, Charlie W TB Tammy B. Maintenance coordinator Real Estate Used the software for: 2+ years ### "User friendly" August 16, 2019 4.0 Overall the system is very user friendly. You can find bills quickly. Pros The search engine. The ease of being able to find most anything quickly in the system. Cons How tasks come in from tenants. There is not a button to make them transfer to a work order. Also if we put a work order in the tenants can not see it. Reason for choosing Buildium Seemed the best choice for our needs. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Banking reasons. Review Source VR Verified Reviewer Owner Real Estate Used the software for: 2+ years ### "Best Decision Made" March 23, 2019 5.0 Cloud based and easily accessed from different platforms. Pros Easy to use. Constantly improving and implementing. Cons 1099 reporting capability... Seems to be premature when put in use. Review Source DM Deidre M. Manager Real Estate Used the software for: 1-2 years ### "Not Quite Intuitive" February 9, 2021 5.0 All in all it does have a lot of functionality and as we grow it can do what is needed. It just takes some time to learn it and remember it as we are still a small property management company. Pros There is a lot of functionality, but tutorials are often required to figure it out. Other less complicated software seems to be easier to just pick the right clicks and have new or additional functions added. However support and instructions are easy to find. Cons Understanding how the setup for different functions are all connected and how to edit them Review Source bA benjamin A. Owner Real Estate Used the software for: 2+ years ### "Buildium" June 29, 2021 4.0 Wonderful Pros The reports, the ease of online payment, and the accounting Cons The app needs to be revamped. When logging it receipts I have to screenshot the picture that I take because it says that the file size is too big. There needs to be an easier way to log receipts through the app Review Source LB Lee B. Owner Real Estate Used the software for: Less than 6 months ### "Software robust, has critical limitations, onboarding and support could be better" February 15, 2019 4.0 Overall the software has created several new efficiencies which we are enjoying. Many functions are intuitive and easily understandable, but there are some that are very lacking in this regard. Onboarding felt rushed and many critical elements were left untouched, such as myriad differences in potential accounting structures that could (do) vary from co. to co. There should be way more time spent on how the system is designed from an accounting and money handling standpoint, and the best retrofit to meet individual co. needs. There was also no "system check" after setup to ensure established payment limits were adequate, credits and opening balances were setup/applied correctly, etc. Our "Customer Success Rep" has been absolutely worthless. It took 4 emails, 2 phone calls, and finally a note to support for her to reply to us regarding initial deposit limits where a majority of our tenants couldn't pay rent from the get go. No check-ins, nothing. Finally, onboarding and the different support people frequently describe(d)/direct(ed) processes differently (it may change from one to the next). Pros Flow, several automated functions, tenant communications Cons Accounting (and money flow) from property to business. What should be seamless requires 3 different reports, cross-referencing, and manual entry. This creates great potential for error within a function that is highly critical to managing any business. Review Source Response from RealPage February 27, 2019 Hi Lee, Thank you for your honest review. I understand Jay Wilson, our manager of Customer Success has been in touch and working with you regarding some of the issues you brought up in this review. We appreciate you taking the time to leave your feedback! Best, The Buildium Team PB Pat B. owner Construction Used the software for: 2+ years ### "owner " October 26, 2021 5.0 residents task are great to track Pros very user friendly as an operator , also tenant's portal is user friendly Cons being able to integrate with smart rent Reason for choosing Buildium cost and easy to operate Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) to difficult to operate Review Source VR Verified Reviewer Probation and Parole Law Enforcement Officer Accounting Used the software for: 6-12 months ### "Superb Software / Subpar Customer Support" February 14, 2019 5.0 Positive. The software is exceptional. I just wish their customer support was on par with the software they provide. Pros Everything. It is extremely easy to use. Various integrations including PayNearMe is a plus. Cons Customer support is sometimes not available due to company meetings or events. They do give notice in advance however this is extremely inconvenient. They are also not available on the weekends OR in the evenings. When an issue does arise, they DO NOT follow up in a timely fashion. Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 2+ years ### "Great property management system " February 5, 2019 5.0 Pros Buildium is pretty easy to use, and has a lot of great tools for both tenants and property managers Cons The accounting side isn't as intuitive for non-accountants Review Source AR Anamaris R. Leasing Agent Real Estate Used the software for: 2+ years ### "My own experience with Buildium" May 26, 2021 4.0 Currently i managed properties through Buildium. Overall I am please the problems i am experience only began a couple of months ago and i am hoping that it gets resolve soon. Pros i love that the software is easy to use and the integration with our existing business process has always been smooth. Cons I do not understand as to why lately the system is becoming very slow. and when i am in the middle of getting a contract sign it is telling me that i am not an authorize user. I have to switch my search engine in order to log back in and sign the contract. I am not happy when it happens. Review Source MW Mark W. Owner Real Estate Used the software for: 6-12 months ### "An easy review to write!" August 23, 2019 5.0 It's helping us handle more business due to the ease of use of the system! Isn't that the goal?? Thank you Buildium! Pros This is an easy review to write. The user-friendliness, the support team when you have a question about ANYTHING, the simple layout for such a complex process - it's all so great. Cons The only downside - although I know and appreciate that it's for our company's security - is having to do the text code verification for sign in every time. It's cumbersome. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Reviews and Transparency Review Source HF Hailey F. Property Manager Real Estate Used the software for: 2+ years ### "Great for Property Management" June 17, 2020 4.0 Buildium has a great customer service. Anytime we have had issues they are quick to help. Weather it is walking step-by-step on how to do something or taking the time to find an answer for you. Even during an ownership change, it was easy to transfer information. Pros This software is great for managing properties. You can track rents, send notices, e-lease, and advertise with ease. Cons The accounting side of the software could use some work. It's not user friendly when trying to keep the books updated and all the different accounts we use. We currently use a separate software for our accounting needs. Review Source MSA Md Sakiul A. Buildium Accountant Accounting Used the software for: 6-12 months ### "Independent Review" August 9, 2022 5.0 Simply awesome experience. Pros Technically sound, value for money, user friendly for the professionals. Cons Support system must be improved. Sometimes it takes several days to get reply from the support team. Reason for choosing Buildium User Friendly and value for money. Review Source Response from RealPage August 17, 2022 Hello! Thanks for your review. You have phone support available in addition to email support. You can get more immediate assistance. The phone number and hours of the customer care team can be found in your Help & Support menu. - Charlie W ED Ely D. Broker Associate Real Estate Used the software for: 6-12 months ### "Buildium User" August 22, 2019 5.0 Overall I enjoy Buildium and wish to continue working with them! I highly recommend their portal to all colleagues and friends!! Pros I enjoy the easiness of the interface and the eye candy view. It’s very easy to use and to learn. I enjoy the easy flow of the interface and the access the tenants have to interact with their payment portal. Cons I dislike that a client can make a payment and have it reversed after 3-5 days from the original due date. I would prefer a system that automatically knows the client is insufficient instead of marking the client as current and having to reverse it days later. I understand it’s a third party feature for Buildium but it does affect the overall experience. Secondly I would suggest if the system could have a quicker view of owners account balances in the dashboard instead of having to fetch for it in multiple screens similar to the tenants past due section. Alternatives considered [iManageRent](https://www.capterra.com/p/166109/iManageRent/)[Tenant File Property Management Software](https://www.capterra.com/p/37269/TENANT-File/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/)[TrueRent](https://www.capterra.com/p/135273/TrueRent/) Reason for choosing Buildium The feature to be able to charge a convenience fee to the tenants for auto-pay or credit card payments was a plus! Review Source DA Desmond A. Director Real Estate Used the software for: 1-2 years ### "Great Product but could use some upgrades" May 21, 2021 5.0 Overall it is a good property management platform. With a few tweaks and improvements, the software could truly take the market by storm. Pros Love how user friendly and straight forward most of the software is. Also really enjoy the access to customer service agents when needed, even after hours. Cons Completing transfers of funds or tenants is a very tedious process that could be streamlined. Also open API is only available for larger users and it is cost prohibitive for smaller operators to access the API which is huge deterrent Reason for choosing Buildium The ease of use and implementation made it very attractive. Having used Buildium previously, it made the most sense from a training and implementation perspective. Review Source SS Sean S. President Real Estate Used the software for: Less than 6 months ### "Buildium" October 13, 2022 4.0 Overall this a great product and now after using it for a few months, I am starting to get the hang of navigating right to everything I need. Pros Allowing tenants to request maintenance requests right from the app as well as make payments is an excellent way for you to keep up on your property as well as collect rent in a timely manner without making unnecessary trips. Also the accounting on the website is fantastic. I can print out all expenses and gains and give right to my tax experts. Cons It was difficult getting used to this software right at the beginning. The tutorials seemed outdated for the way Buildium is set up currently. The price is also somewhat high and does cut into cash flow. Review Source Response from RealPage October 17, 2022 Thanks for the feedback, Sean. Our Buildum Academy will be updated to more accurately reflect the software as it exists today. - Charlie RT Richard T. Realestate Professional Real Estate Used the software for: 1-2 years ### "Best bang for your buck!" April 2, 2021 5.0 I use buildium to manage my tenant needs from billing to tenant screening. I would like to use it as my all in one place to go and eliminate another software for bills etc such as quickbooks. Buildium isn't quite there with that however is getting there. Thanks for a great overall product and wonderful experience. Pros \-Properties are easy to set up -Communication to tenants are easy -Resident portal is a nice feature as well as app -Listings are made super easy -Fluidic page navigation Cons \- Cannot Bill/Invoice Scan from App (Receipts) - Cannot Set Custom Date Range in all areas (Bills) - Cannot assign Mileage for a receipt or Bill - Cannot Pay Rent/Direct Deposit to NON Business Bank accounts (Many of us don't have Business accounts to ACH straight from APP to Bank. Very Frustrating.) - Reports could be worked on. Please provide Custom Date Ranges to allow to pull data when needed not just set frequencies. Review Source VR Verified Reviewer Director Residential Property Management Real Estate Used the software for: Less than 6 months ### "Outstanding option for your property management needs" August 24, 2018 5.0 I have worked with both Propertyware and Appfolio and found that Buildium was a much better solution for the money. It has been easy to use from the start, has solid and reliable reporting options, has the mobile functionality that residents want, and does everything we need to confidently manage our business financials. The customer service is outstanding and timely - much better than I received with other systems - and Buildium even follows up to ensure the solution you need. So glad we chose Buildium! Pros This program is easy to use and the customer service is timely and especially helpful. There are so many features and reports that streamline the work, saving time and money. Cons Just a few of the training videos didn't go as far in depth of use as I would have liked - however they customer service makes up for this in being able to help anytime I need. Would like the option to text multiple residents at once. Review Source SR Shenna R. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Nice Software" July 1, 2021 4.0 It's a good program. Wish that everything for a tenant was in the tenant file and could get to things a little easier. Pros I can look up a property and the tenant and see what is on their page. Cons I don't like having change pages to set up a tenant ledger. Or to go to different pages to cancel or start a listing. I don't is it enough yet for it to be natural to know where everything is. Review Source BM Bradley M. Owner/Property Manager Real Estate Used the software for: 1-2 years ### "Great product " January 8, 2022 5.0 Overall Buildium has been a great addition to my business. Customer support has been too notch as well. Anytime I have an issue, they resolve it for me. Pros Everything is in one place. You can do everything you need as a Property Manager including receiving and sending payments. Cons I feel like some things can be condensed. There are a lot of different buttons and tabs. This does get frustrating at times. I feel like there could be a way to combine some of them. Reason for choosing Buildium One of the highest recommended. I am a small business and I could start small with Buildium. Review Source VR Verified Reviewer Founder & CEO Real Estate Used the software for: 2+ years ### "Buildium Helps Manage our Rental Business" August 24, 2018 5.0 Buildium is good overall. We have increases our income as we can easily capture late fees. We also like that our tenants can pay their rent online for a reasonable fee (same price as a postage stamp). Our only complaint is the price as it is painful for a small landlord. Pros I like that it automatically calculates and add late fees to the renter's ledger. This allows me to say that I am not adding them but that the system is based on the rules of the lease. Cons The price is too high for smaller landlords as the minimum price covers a landlord up to 40 units. It a person has 10, they are paying for 30 units they do not use. I do not know why they do not allow for fewer units and then allow a set number of customer service hours or inquiries before there is an additional charge. Customer service is the only variable expense I can think of that would make them want to have a minimum of 40 units. Review Source EJ Elaine J. Property Transfer Coordinator Real Estate Used the software for: 2+ years ### "review" June 17, 2020 4.0 Pros Ease of use, once you figure out where things are. Cons Some applications, ie communications is extremely slow. Do not like when I start a search on communication that I have to go back to the beginning and redo the search filters every time during the same search. Oh, did I mention it's very slow? I also do not like how the budget template is set up, I liked the old way, it was simpler and I don't have to be reminded that I'm changing the amount in a g/l line when I'm entering the next year's budget. IT'S A WASTE OF TIME! Review Source AB Abreana B. Property Manager Commercial Real Estate Used the software for: 1-2 years ### "Great for small portfolios and small to mid-sized property management companies!" November 20, 2018 4.0 This product is great for property managers just starting out who aren't ready for a larger/more complex software. Pros Buildium has a very user-friendly interface! Almost without any training, people can hop on this site and figure out the basics on their own. Buildium also has a nice Q&A section on their website and a pretty helpful series of training videos. They are always striving to improve their product and provide great customer service. Cons The accounting side of Buildium is not as sophisticated as other software I have used. In particular, the way that financials link to reports is quite limited. I can pull generic reports easily, but there is not much flexibility when it comes to customizing reports. Review Source AC AMY C. BROKER/OWNER Real Estate Used the software for: 2+ years ### "BEST PROPERTY MANAGEMENT SOFTWARE " August 16, 2019 5.0 WE LOVE BUILDIUM. WE STARTED WITH IT IN 2012 AND WENT TO ANOTHER SYSTEM THAT WE THOUGHT WAS "MORE" BUT FOUND OUT THAT ALL OF THE EXTRAS JUST CONFUSED MY STAFF AND OWNERS. WE CAME BACK TO BUILDIUM AND WE WON'T BE LEAVING AGAIN Pros BUILDIUM IS A SIMPLISTIC SYSTEM THAT DOES NOT HAVE A BUNCH OF EXTRA FEATURES THAT YOU DON'T NEED Cons IT COSTS A LOT, BUT SO DOES EVERY SOFTWARE SYSTEM Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) SIMPLICITY Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.