# Page 4 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 4 - Reviews of Buildium ## Showing most helpful reviews Showing 76-100 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Paul M. Owner Commercial Real Estate Used the software for: 1-2 years ### "I Highly Recommend Buildium " July 22, 2025 5.0 I have had an excellent experience working with . The help desk has always been prompt and easy to access. Pros Ease of use and customers service. I also enjoy the dashboard features and tenant notifications. Customer service help line is great. Cons Banking and accounting a little complex and set up was a time consuming. The mobile app could be better and the application process is sometimes cumbersome. Switched from [Innago](https://www.capterra.com/p/166893/Innago/) More features ease of use and better app Review Source Response from RealPage August 21, 2025 Thanks for your review, Paul !We'd love to hear more about your thoughts around the mobile app and rental application process. Would you mind dropping your feedback in the "Suggest a feature" page in your Help & Support menu? NT Novella T. President Real Estate Used the software for: 1-2 years ### "Owner/President" May 13, 2025 4.0 Very good. Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember. Pros Customer Support is fantastic. I all ways get help when needed. Easy to contact. Cons Not being able to text the vendors so that they can communicate with us. This would make our jobs easier. Seems the program is slow. And, the emails kept longer than 3 months. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) We could never get someone on the line to assist with an issue. Review Source Response from RealPage May 21, 2025 We like to see that customer care has been a great resource for you, Novella! And good news! Texting vendors is indeed something you can start doing today! Learn more about it by going to your Help & Support menu and selecting Buildium Help Hub, then clicking on the Knowledgebase link. From there, search for "Texting with Buildium." Buildium is contract free, but subscriptions do renew automatically. You can review your subscription details by going to the Account and Billing page in your Settings menu. Hope this helps! TT Tracy T. Owner Real Estate Used the software for: 2+ years ### "Quality Service for Any Size Business!!" July 18, 2025 5.0 I'm happy with the product, especially the affordability. I like that it's based on the size business you are using it for. Its affordable for a small mom & pop operation like ours. Pros The value for my money is outstanding, their customer support is impeccable. I have no concerns or complaints at all, I can't say that about many products or services these days. Cons It has more features than I really know what to do with, but that seems like a pretty good "con" to have if you have to chose one. Review Source Response from RealPage August 21, 2025 We're glad you're enjoying your experience with Buildium, Tracy! As for those features you don't quite know what to do with, our customer care team is more than happy to help you with that. As you grow, you may find those parts you don't currently use invaluable! JD JoJo D. Broker Real Estate Used the software for: 6-12 months ### "Excellent Property Management Platform" July 17, 2025 5.0 I have had an overall great experience with . The customer service is very nice and helps me with every situation. Pros It is really good to keep tract of everything. It helps me make sure I have forms updated. The customer service is accessible and helpful. Cons There is a lot to learn and I feel like I need more training. There are a lot of features I have not used yet, and hope to know how to use them. Review Source SF Stephen F. Owner Real Estate Used the software for: Less than 6 months ### "Linking Bank Account" January 13, 2026 1.0 Brief. We had to move on due to delays in linking our business bank account to the portal for payment receipt. Pros software fairly easy to use and seems like it would do the job fine. I was able to enter property and client details without guidance. Cons Their "free demo" expires after one week and I do not recall them mentioning that at the outset. Also was a big pain o try and integrate bank accounts; after going through the normal process they added a request for a "selfie while holding photo ID" Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Expanding out of the Avail size user model. Review Source HD Hannah D. Property Manager Commercial Real Estate Used the software for: Less than 6 months ### "Buildium is an extremely useful platform/tool." March 1, 2025 5.0 Wonderful! It made my job as property manager smooth, and helped me keep up on things since I can use the app when I’m not at the office. Very nice and clean dashboard, helpful layout and easy to learn. Pros I love that I can communicate with our residents all through and the Buildium app. The previous company where I managed did not use a platform like Buildium, and all of the tenants contacted me at my personal phone number, which was so frustrating for me. I love how organized I can keep tasks and communication with our maintenance workers. Cons 1\. I wish we could make notes on each unit, separate from the tenant’s account/filled unit. Maybe there is a way, but I haven’t discovered it yet. 2. One more thing. It only lets me send an opt-in message request a few times. I would like to be able to send it as many times as needed. We have older residents to are too quick to reply “STOP” before I have to chance to see them in person and explain what it is for. 3. One LAST thing. Would like to be able to send text message to more than 10 residents at once. Review Source Response from RealPage March 27, 2025 Thanks for your review, Hannah! We're so glad to know Buildium is useful for your business. You can have Unit-level notes by going to Rentals > Properties > click on the property > click the Units tab. Then you can click on the unit in question, and there will be a Notes section where you can add a new note. For other questions, please feel free to reach out to customer care or search the support library, which you can do from the Help and Support menu in your account. RK Rebecca K. Property Manager Real Estate Used the software for: Less than 6 months ### "Buildium - Somewhat Lacking" May 26, 2025 4.0 I initially liked the software but the backend communication is clunky and tenants have felt the same way. The flow of information with tenants, tasks and rent rolls need to be more integrated. Pros The dashboard provides clear and concise information regarding tasks, rent rolls and leases. Ability to assign tasks, set up form documents, and populate system is straightforward., Cons Replies to emails sent are sent to personal emails so tracking of tasks and documentation is harder to do. Merge documents have no preview function to double check correct information being sent. connection between financials with rent roll is not clear and concise, particularly if payments are being made with different means other than EFT Review Source JL Jackie L. Administrative Assistant Real Estate Used the software for: 1-2 years ### "It is Great" February 12, 2026 5.0 Pros customer support ease of use user interface features this are all great in . i only process invoices. Cons I don't have any. I don't use much of it besides entering invoices or vendors. I help when help is needed for the accounting team. Review Source CF Colleen F. Community Association Manager Accounting Used the software for: 1-2 years ### "Community Association Manager" October 30, 2025 5.0 Overall we have had great experience with and the system itself. I can do a lot of things remotely. Pros The easy access to information when needed through the mobile application and the fact that I can find information quickly. Cons I cannot find anything that i do not like about as i find the system to work well for our needs Review Source RA Romey A. Accounts Manager Real Estate Used the software for: 2+ years ### "Grateful for Buildium" May 13, 2025 5.0 I love love ! We couldn't do what we do if we didn't have Buildium! Pros The speed and efficiency is outstanding! I love that is always updating and creating new ways to do what we need it to do! Cons I dislike that sometimes there are little glitches like Im seeking a tenant and it will produce results that include tenants from a different property. Review Source Response from RealPage May 22, 2025 We love that you love Buildium, Romey! If the search results aren't including the information that you're looking for, please let our customer support team know, as that is not expected behavior for the search bar. Thanks again for your review! gC geoff C. Partner Real Estate Used the software for: 1-2 years ### "Satisfaction " February 10, 2026 5.0 Wonderful great superb excellent fantastic super super terrific couldn’t be better unbelievable good Pros Easy to use and perfect for landlord information. Great for tenants as well Customer service is very helpful Cons No real issues Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Because because because we wanted to use a system tailored to the needs and demands of just real estate Review Source CL Carolyn L. BROKER Real Estate Used the software for: 1-2 years ### "We love Buildium! " July 17, 2025 5.0 We have had a wonderful experience with . The tech support is great if we need assistance. It's user friendly. Pros It's a "one-stop shop"for property management. We can record rents, make announcements, handle maintenance requests, and do our accounting all in one software. Cons The phone app isn't as user friendly as on the computer. It would be more helpful to have that work well when you're in the field. Review Source Response from RealPage August 21, 2025 Thanks for your review, Carolyn! We appreciate your feedback. Let us know how we can improve the mobile app functionality by going to the "Suggest a feature" page in your Help and Support menu. JH Jacob H. Maintenance Technician Renewables & Environment Used the software for: 6-12 months ### "Maintenance Tech Review " July 31, 2025 5.0 Overall my experience has been one of ease. The clients and workers are able to connect with ease. And reply with each other Pros The ease of the process of updating projects. The billing process. And ability to upload pictures. So that the client can view the whole priced DMV Cons The limited amount of pictures allowed to upload at a time. It would be better if pictures were unlimited. Review Source BL Brooke L. Property Manager Real Estate Used the software for: 6-12 months ### "Buildium Review" May 19, 2025 4.0 Pretty good. I mean there are a lot of things that are kind of redundant. Such as entering month to month charges and having to put in the date twice. Pros For the most part, is pretty easy to navigate. We can also chose to have applicants not get charged immediately for their app fee until we are ready to process the next app fee. Cons The drop down box should be open upwards if your not far enough down on the page, so you don't have to move your arrow over to make the page go down and then again go back to the drop down box to pick your selection. It;s time consuming and abnoxious. Review Source Response from RealPage May 22, 2025 Thanks for taking the time to share your experience with Buildium, Brooke! We're glad to hear that you find Buildium easy to navigate and that you appreciate the flexibility around application fee processing. We're also appreciative of your constructive feedback regarding dropdown behavior. Regarding month-to-month charges, could you reach out to customer care and provide them with details? They can replicate what you're experiencing and offer advice. EH Emily H. Marketing and Technology Manager Real Estate Used the software for: 2+ years ### "Buildium is a must for property management" May 20, 2025 5.0 has been good overall, they seem open to feedback and are quick to address issues that arise. Pros It's essential for our property management company. There's a lot of features and built in reports that are super helpful. Cons I wish there was more customizability. It seems like something they are exploring with custom fields feature, but there's so much data around properties, this should be a standard. Review Source Response from RealPage May 22, 2025 We appreciate hearing how essential Buildium is for your company, Emily! And stay tuned for more releases around customization, including custom reporting. JW Janice W. Assistant Treasurer - HOA Accounting Used the software for: 1-2 years ### "HOA Support through Buildium" November 5, 2025 4.0 All in one tool for communication and accounting, that adds efficiency to HOA operations. The support team for set-up and kick start was very helpful. They also provided training videos. Pros is a user-friendly. It adds value to HOA mangt of Communication with residents as well as its Accounting & Reporting capabilities are superb Cons Inability for homeowners to pay fees directly on the platform due to region location not being supported. Review Source AK Anthony K. Asset manager Commercial Real Estate Used the software for: 6-12 months ### "Overall a good product for landlords " May 22, 2025 5.0 It has been good. Set up was a breeze and I was able to add all my units in a couple hours. I think they should work on better documentation for accounting and security deposit processes. Pros Easy to use. Tenant feedback has been positive. I like the ease of rent, insurance, and renewals. For the money, this has been a good experience. Cons I find security deposit handling, prepaid rent, and rent changes clunky. Accounting functions are overly complex. Alternatives considered [Availity](https://www.capterra.com/p/68854/Availity/) Reason for choosing Buildium Great demo and good pricing. The ease of setup clinched the deal. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Avail was super buggy. Building is much easier to use. Review Source BJ Barb J. Property Manager Real Estate Used the software for: 2+ years ### "Review of Buildium " May 13, 2025 4.0 Pros Overall good, it's easy to use typically no issues with the system. Cons Applying a pre-payment is very confusing the only person in our organization that can do it successfully is my boss. The changes happening in the ledger, please don't let those go into effect, the new version is much more cumbersome to read. Recording a Bill now also requires me to click the arrow to move the upload and view your attachment here, it's in the way. Review Source Response from RealPage May 21, 2025 Thanks for your review, Barb. Be sure to check out Buildium Academy to learn more about the prepayment feature. That should help clear up how to use it. KE Kristen E. Office and maintenance coordinator Real Estate Used the software for: 1-2 years ### "Great product- Works well for property management company" May 19, 2025 4.0 Over all it is a very useful tool. Works well for our office. Could use a little work in the area of vendors. Pros We really like that you can create maintenance work orders for our vendors, accept payments to a portal, esign documents, send leases and other forms electronically Cons Vendors are unable to respond to work orders, When a new lease is signed it automatically changes the rent date to the date it was signed, even for our current residents, Review Source Response from RealPage May 22, 2025 Thanks for your thoughtful review, Kristen! We like hearing that Buildium has so many useful maintenance and leasing tools for your business. You should be able to select the specific rent date prior to activating a new lease. Please reach out to customer care and they will be able to offer you advice. BC Breanna C. Assistant book keeper Real Estate Used the software for: Less than 6 months ### "Easy to use even if your a beginner!" March 19, 2026 5.0 is a great software that helps keep track of each tenant and payments! helpful when allocating all payments made and is very detailed. Pros Very insightful, easy to use, layout is perfect for even a beginner! i love how everything is broken down with all the detailed information. Cons I love and how easy it is to keep track of everything. I would definitely recommend to anyone! Review Source MB Mary B. CFO Real Estate Used the software for: Less than 6 months ### "Buildium customer feedback review" October 30, 2025 4.0 Overall is a good product that takes some time to learn and feel comfortable with using. The customer service support is the make or break for me. If it wasn’t for the fast, efficient, reliable, resourceful customer service agent, we may have had to switch platforms early on. Pros Customer support is quick to access and efficient, simple interface and large selection of reports to access. Cons Hold times for support can sometimes be long, some agents - like 10-15% - seem less knowledgeable or possibly even still in training. Encountering this can sometimes be frustrating when I need quick efficient support. 7-10 business day set up for epay is too long. Review Source AS Alonya S. Property Management Real Estate Used the software for: Less than 6 months ### "Great Software for the Price" February 4, 2026 5.0 The reports make it easy for me to keep up with my property. Its user friendly. This is the first time I've used this software, but it's so simple to navigate. Pros I love the easiness of the software. The tabs are self-explanatory. Payment setup is easy to do and maintain. Cons I haven't had any real hiccups, because they have such great tools to assist. The support line is always available. Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Different management company purchased the property. Review Source RR Rosie R. Administration Asst Commercial Real Estate Used the software for: 1-2 years ### "Good product; needs a couple tweeks" February 3, 2026 4.0 works very well. It just needs a few tweeks. Some areas need a place to store more information for the tenants. Pros Ease of payment processing & customer support are great in . The platform is relatively easy to use. Cons Not being able to make corrections on reconciliations without undoing all. Also the tenant portion needs to be able to have all info. It would also be nice to add a pop up on the tenants account Review Source JH Jessica H. Real Estate Property Management Consultant Real Estate Used the software for: 2+ years ### "Buildium gives any other platform a run for their money!" December 5, 2024 5.0 Overall, my experience with has been great. Like mentioned previously, there are a handful of features that could allow for a bit more efficiency but Buildium is far beyond its competitors the way it is already. It is extremely easy to navigate and also provides a ton of resources for DIY problem-solving which is much appreciated! Pros What I like most about is the user-friendly navigation. I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level. I have trained the most seasoned teams to the greenest teams and the way this software is laid out is so practical compared to a lot of other options on the market. Also, we experience way fewer inquiries from tenants and owners than we have in the past in terms of navigating their portals. Maintenance requests, general support needed, owner contributions, report interpretation etc. has been a breeze for our tenants and clients. Cons There aren't any features/lack thereof that I don't necessarily like about , but definitely think the existing Buildium could offer some features that would make day-today operations a bit more efficient: - Giving tenants the ability to submit their notice to vacate via Resident Center - Automatically reversing management fees collected on payments that have been reversed - Create a space on owner/tenant/property pages to interact with/tag other team members so correspondence can be internal/recorded - Allow for import/export of workorders/tasks - Allow scheduling of reports to be emailed (monthly/quarterly generated Owner Statements) - Show At-Will leases within lease renewals - Add a pop-up feature when paying bills by check (like the Trust Account warning) if a vendor has e-pay info - Add a report that shows bank balance breakdown without management company income included Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ONEsite](https://www.capterra.com/p/225682/ONEsite/) Reason for choosing Buildium Better onboard experience, more cost effective, better door options, needed more functionality, "nickel and dime" every click (Appfolio), needed better tenant experience Review Source GV Gurpreet V. Property Manager Real Estate Used the software for: 6-12 months ### "Very good Property Management system" July 17, 2025 4.0 Great! I love the flow of information through different phases of . Having an app for the Phone was a plus. Pros User Friendly, timely notifications, complete solution for Property management. Good customization options. Cons Not sure. This system has everything that our old system lacked. So I am not sure about any cons of . 1 thing that can be inproved is that the phone app can have more accessibility options for data access. Switched from [Propra](https://www.capterra.com/p/245367/Propra/) has complete solution for Property management. Review Source Response from RealPage July 30, 2025 Thank you for your review, Gurpreet! We're glad you're getting so much out of Buildium's features on the web and the app. Let our developers know what you'd like to see by visiting the "Suggest a feature" page in your Help and Support menu. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.