# Page 5 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 5 - Reviews of Buildium ## Showing most helpful reviews Showing 101-125 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Nenaa M. Office Administrator Real Estate Used the software for: 1-2 years ### "Working W Buidlium as an Office Administrator" May 16, 2025 5.0 Pros What I like most about is how resourceful it is and organized. We can sign leases through the portal, email and have paper trail, Communicate with tenants directly and receive task through the portal. Cons I think what i've disliked about so far is the way they changed the bill process for us managers to pay the vendors. Review Source Response from RealPage May 22, 2025 Thanks for your review, Nenaa! It's great to see how useful Buildium is for you. Please reach out to our support team for details about the changes you mentioned and they can help you. DH Deborah H. Property Manager Investment Management Used the software for: Less than 6 months ### "Poor Communication" November 4, 2025 1.0 I was told I would have a 6 week training with the on boarding. Which I have a couple of calls with really no results but homework, so basically you train yourself on the website but you paid a pretty nice price for this. I will not recommend this company to anyone. I give it a ONE Pros Academy - this the only thing I like about this company. I am thinking this is maybe not the company for our business and it is definitely not worth the money. Cons The on boarding so called training. If you pay a company for training I expect training not a quick phone call and then an email with all this homework. Bad description of a onboarding tanning pitch. Alternatives considered [Tenant File Property Management Software](https://www.capterra.com/p/37269/TENANT-File/) Reason for choosing Buildium I thought this would be a great tool, but finding out it is not, Review Source CG Christina G. Property Manager Real Estate Used the software for: 2+ years ### "Real Estate Agent/Lead Property Manger" May 13, 2025 5.0 The system works great. I enjoy using the software. Pros The ability to track work orders, by all of the parties (tenant, staff and owners). Cons The features of the online application and how it converts to the tenant portal when the applicant is approved, especially for multiple applicants. Review Source Response from RealPage May 21, 2025 We're happy to see you're enjoying the maintenance-related features, Christina! Let our team know how you'd like to see the online application improve by going to the "Suggest a feature" page in your Help and Support menu. TS Tyler S. Resident Manager Real Estate Used the software for: Less than 6 months ### "Great Software." February 10, 2026 5.0 I use it for managing tenants and tasks in building with usually no issues. Hope the issues I have spoken about will ger adressed. Pros Its very easy to use and very user friendly. It wss very easy to learn even being a first time building manager. Cons Sometimes there us connection issues connecting to the site. Also sometimes payments take long to process. Review Source KR Kelli R. Adminstrative Assistant Public Relations and Communications Used the software for: Less than 6 months ### "Adminstrative Assistant " March 19, 2026 5.0 I think its user friendly. I like working in all areas of the program, I like to learn new things through through the website. Pros Lease management. Reports, and work orders, and etc. I also like posting payments for the tenants, value of money and customer support Cons I really enjoy looking at all experiences of and would suggest all property management companies use it. Review Source MC Matt C. Owner Real Estate Used the software for: Less than 6 months ### "Glad I Converted to Buildium" December 9, 2024 5.0 Overall it has been good. I am getting the hang of the system and believe I will be able to scale my business quickly once I'm ready. Pros I just started using and so far it has been good. Our onboarding calls were great and the team got us set up to use the system in no time. Cons I feel like I went into month two behind the curve. My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support information, my searches don't always find articles I need to support my business. One more support call would be solid. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/)[Hemlane](https://www.capterra.com/p/147198/Hemlane/) Reason for choosing Buildium seemed more established versus some other start-up type businesses that would have had learning curves. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) Rent Redi did not meet my needs as my management business started to get more complex. Review Source Response from RealPage December 26, 2024 We're glad to see you join us, Matt! Here's to many more years of partnership. VR Verified Reviewer Property Manager Real Estate Used the software for: 1-2 years ### "Great automation" July 22, 2025 4.0 Good for large property management companies. I am happy once the setup is complete. Initial setup assistance for small organizations like us would definitely make this product valuable for everyone. Pros I like the automation of rent payment collection from tenants and paying the owners via ACH. Accounting is great. Nice reports for tracking and viewing the bigger picture. Cons No phone customer support for the plan I have. I don’t need premium plan as I don’t have many properties to manage. Alternatives considered [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) Reason for choosing Buildium Friend Referral. He was happy so i trusted my friend and tried. Review Source Response from RealPage August 21, 2025 Thanks for your review! We love hearing how much ePay helps streamline accounting for our customers. While you don't have phone access to our customer care team, email and ticket support is still an option. You'll get responses from the same folks that answer the phones within 1 business day. TG Tiara G. Assistant Hospitality Used the software for: 2+ years ### "Buildium Review" May 28, 2025 5.0 Pros The customer support is very helpful! The site is also very user friendly for both management and tenants. Cons I wish there was a way to see all recurring charges for all tenants who have them. This would be much more efficient when searching for recurring charges. Review Source MC Maria C. Maintenance coordinator Facilities Services Used the software for: 6-12 months ### "Highly reccomended !" July 25, 2025 5.0 It has been easy to use and learn, it is very complete. I enjoy being able to find all the information needed, from lease agreements to notes about the residents and the ability to communicate with residents as well. Pros It is very practical, easy to use. I like all the functions. I totally reccomend it. It is very complete. Cons I don't like it that there is a delay that seems to long to post replies. I understand this gives time to make corrections but sometimes if you leave the page, it does not post the reply. Review Source WKL William Kent L. Property Manager Real Estate Used the software for: Less than 6 months ### "Well worth the money " March 27, 2026 5.0 Once you get to know it becomes very easy . I find itis easy to keep track of the owners statements and keep it up to date . Pros I love the way it keeps you updated with the reporting and accounting . I like the way you can add invoices and not worry about them not getting paid . Cons There is no instruction manual to read to find all the options that offers .Beside this I can not see any thing else I dislike . I believe you get great value for your money. Review Source RJ Roderick J. Office Administrator Real Estate Used the software for: 6-12 months ### "Helping use be heroes for people needing homes" July 23, 2025 5.0 i love the overall experience it is user friendly and makes our work a lot easier and efficient and we can be very precise in our tasks. Pros It's a very efficient with making sure we are up to date with the lastest tools to succeed in our property management. Cons So of the features take time to complete and most should be easier with time in the system and the number of properties we have installed. Review Source SW Samantha W. Administrative Assistant Real Estate Used the software for: 1-2 years ### "Buildium is a great way to keep track of all of your tasks, properties, and vendors." May 28, 2025 5.0 Pros It's perfect for having all information in one place and it's easy to use. I like that you are able to enter bills, keep track of tasks, and communicate with tenants through the portal. Cons I don't like that I get signed out of the platform whenever I'm away from my computer (not a huge deal though) Review Source AB Ashley B. Administrative Assistant Real Estate Used the software for: Less than 6 months ### "Buildium - The Software with the Most!" May 13, 2025 5.0 Highly recommend, user friendly, helps keep track of many different tasks that make my job easier, for example: tracking lease expiries Pros I greatly appreciate how keeps track of everything from finances to tasks/maintenance requests for tenants. I appreciate the scheduled email setting which gives me ease of mind to have a future task out of my hands. It is also incredibly convenient to have prospects and applicants come through Buildium. Cons Trying to figure out e-sign with our leases but I appreciate this feature and will appreciate it more when I have figured it out better. Review Source Response from RealPage May 21, 2025 Thanks for your review, Ashley! Glad to see you've been finding the software useful. You can learn more about eSignature by going to the Buildium Academy page in your Help & Support menu. You'll find a course dedicated specifically to eSignature there, and you'll be a pro in no time! KV Kathy V. Board of Directors, President Management Consulting Used the software for: 1-2 years ### "Buildium Portal Review " November 12, 2025 5.0 Great! I like anything that makes my life easier. Book keeping is fairly easy with and the financial reports are easy to manage also. Pros The accounting features are great. Owners can easily pay their bills online. Makes property management easier. Cons The login/sign up was a little tricky. However, once I got in it was okay. The management office was helpful. Review Source JB Jodi B. Admin Assistant Real Estate Used the software for: 6-12 months ### "Buildium is helpful" May 13, 2025 4.0 Overall it is a good company that offers several systems and is very helpfull for Real Estate companies. Pros It has a lot of good features the Report Feature, Tenant Turner and Upkeep and have a helpful support team Cons We run into glitches occasonally - were information does not process and we have to redo it Review Source Response from RealPage May 21, 2025 Thanks for taking the time to write this review, Jodi! It's glad to see that you've been taking advantage of some of our Marketplace partners. If you run into any more glitches in the future, please be sure to reach out to customer care so they can advise on how best to navigate the issue. MC Maurice C. Broker and Owner Real Estate Used the software for: 1-2 years ### "Broker and Owner" December 6, 2024 5.0 My experience has been great. Anytime I have a technical issue I can also get someone on the phone or when submitting a support ticket my issue gets resolved fairly quick. Pros The platform is very intuitive and robust. It has all of the features one would need to manage a growing portfolio. Cons I would love to see more automation features but for what they have it's perfect for me. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) We wanted to get a platform that is online and now just local to the computer. Review Source JO Joshua O. Property Manager Assistant Real Estate Used the software for: Less than 6 months ### "Easy to use" November 7, 2025 4.0 Overall experience has been great. The features, payment process and the easy access. You can communicate with the users easily and also bill them when needed. Pros What I like about the platform is the easy access to property and tenants profile and also the creating of bills Cons I will be nice if every request/task are linked to the property and tenant's provide for easy access. Review Source DA Daniel A. Owner Real Estate Used the software for: 2+ years ### "Canceled and they are charging me for 260 unused software days." May 5, 2025 1.0 Good until I left the platform. They would not settle my account for the used time on the plaform and charged me an extra 260 days. Very bad business. Pros Good software for large scale property management, but poor customer decisions regarding cancellation on their platform. Cons Bad taste on leaving the platform after I sold my properties. - I pay annually an they decided they would not refund me for unused software days on autopay - 260 days - so they ate $600.00 of my money. Other software platforms do not charge you for unused days when you cancel. Bad exit. Review Source Response from RealPage May 21, 2025 Thank you for your review, Daniel. To clarify, per our terms of service we do not offer refunds when accounts are canceled. This is because the subscription remains active for the remainder of the time left in your subscription, allowing you to access it to retrieve reports, data, and other uses. We hope that helps clear things up. SP Shantel P. Owner Real Estate Used the software for: 2+ years ### "Has some small issues " December 13, 2024 4.0 I have been using it for over 10 years with two different companies. I tried switching to another one, but it just didn't make the cut. Pros \- Simplified documentation process - Adding new tenants - Issuing notices - Access to tenant and owner portal Cons Not very Canadian friendly. It should integrate LTB notices and print receipts for large rental payments involving multiple people. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) I previously used and decided to return after trying a Canadian product. Review Source IS Indrajit S. Property Manager Real Estate Used the software for: Less than 6 months ### "Worth switching for" October 31, 2025 5.0 Great. The ease of use, value for money, payment processing and other features are very smooth. I am happy that I switched to . Pros As a Property Manager, it is really very important to have a user friendly yet very efficient program to work with and has made it possible. The prices are not extremely different than others but I am loving it and would like to stick with it. Cons Nothing as such. I have used other programs but found this software more user friendly and easy to navigate. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Cost, ease of use and the brokerage policies. Review Source AM Ariel M. Controller Real Estate Used the software for: 1-2 years ### "A Seamless Experience" December 10, 2024 5.0 Pros Very user friendly system and easy to navigate around. I like the audit report very much as I constantly have to oversee staff performance. Cons No option to use a default bank account for vendor payments vs. rent collection certain reporting unavailable such as monthly breakdown of occupancy reports/collection reports Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium We valued the customer support dedication and user friendliness of the system. I also love the fact keeps updating its system to meet the needs of its users. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) The system was not user friendly and more pricier. Review Source AF Andrew F. CEO Real Estate Used the software for: 6-12 months ### "not for canadians" February 18, 2025 3.0 lots of tools and add-ons that are marketed by are not available to canadian users. that was very frustrating. Pros it was very accountant friendly software, made tracking everything as financial data very simple Cons if you aren't an accountant, it was not user friendly at all. Review Source Response from RealPage March 27, 2025 Thanks for your review, Andrew. the base software as well as many of our features, like ePay, eSignature, and listing syndications, are available to use in Canada. For any features that aren't, let our developers know by submitting a feature request in your Help and Support menu. JH Jacob H. Property manager Real Estate Used the software for: Less than 6 months ### "Buildium review" May 28, 2025 5.0 Very good and helpful. I have been able to scale very quickly since starting my management company and has been able to help Pros How easy and systematic it makes managing properties. I have been managing properties for years and they have a lot of features that make it a lot easier. Cons Support is not 24/7. I need support and help frequently to manage some of the features and the hours, while extensive, are not 24 hours Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Avail is for smaller companies. We planned to get larger and serve other clients also. Review Source YP Yesenia P. Maintenance Coordinator Accounting Used the software for: Less than 6 months ### "Excellent Software" May 22, 2025 5.0 My experience with has been wonderful. I really appreciate how organized everything is, the level of professionalism, and how easy it is to manage tasks within the platform. I highly recommend it to anyone looking for a powerful yet user-friendly solution. Pros I’m extremely impressed with its performance and features. The user interface is intuitive and easy to navigate, which makes managing my tasks much more efficient. The software is highly reliable and consistently performs without any glitches or downtime. Cons I’ve been using for a while now, and I honestly can’t find any cons. The software is incredibly user-friendly, reliable, and packed with all the features I need. It runs smoothly without any bugs or glitches, and the customer support is outstanding. Everything about this software works exactly as promised, making my work easier and more efficient. Review Source EJ El J. Partner Construction Used the software for: 2+ years ### "Looking for a new program " January 6, 2025 3.0 It’s started out fine but slowly have declined. Pros Posting rent payments to the ledger as well as the applications. Cons If you are on the essential plan, you can not call them to ask questions but they can only email you back . I called to ask a question because no one responded to my email and the customer service said she could not talk to me because I was on the essential plan but she would email me. Also, they increase prices quite often. We are going to look for other programs to help with our properties. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reason for choosing Buildium Price of the product!!!!!!!!!!!!!!!!!!!!! Review Source Response from RealPage March 27, 2025 Thanks for your review. We're a big believer that constant innovation is a way to deliver increased value to our customers. From time to time we will evaluate the value we’re delivering against our current pricing and may adjust prices accordingly. 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