# Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews Efficient property management workflow 95% positive reviews out of 417 Most users report ease of use enables quick onboarding, intuitive navigation, and efficient daily property management tasks. Jessica H Real Estate Property Management Consultant, 1,001 - 5,000 employees. "I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level." Recurring technical disruptions 65% negative reviews out of 150 Some reviewers describe frequent glitches, slowdowns, and unresolved errors that hinder workflow and require tedious troubleshooting. Elizabeth M Property Manager/Operations, 2 - 10 employees. "Sometimes, it will glitch while loading the log in page." Intuitive platform navigation 91% positive reviews out of 134 Most reviewers describe the user interface as straightforward, making learning and managing tasks simple for all experience levels. Complicated banking integration 64% negative reviews out of 126 Some reviewers report confusing account setup, delayed transactions, and limited bank linking features impacting financial management. anna C Accountant, 2 - 10 employees. "The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building." Supports business growth seamlessly 91% positive reviews out of 66 Most users comment Buildium adapts well as their portfolio expands, allowing effortless scaling from few to many units. Jacob H Property manager, 1 employee. "I have been able to scale very quickly since starting my management company and Buildium has been able to help" Challenging security deposit handling 65% negative reviews out of 37 Some reviewers indicate security deposit management and authentication processes are cumbersome, causing confusion and workflow interruptions. Anthony K Asset manager, 1 employee. "I find security deposit handling, prepaid rent, and rent changes clunky. " ## Showing most helpful reviews Showing 1-25 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with Buildium has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with Buildium, so therefor I can't elaborate on this question for now. Review Source MK Melissa K. Manager Real Estate Used the software for: 2+ years ### "Everything you need and easy to use!" March 19, 2026 5.0 I've been using Buildium for 2+ years and love it. It's much more streamlined than other property management software I've used in the past. Any time I have an issue or a question I'm either a couple clicks away from a helpful video or article OR I know I can speak with a real person in just a few minutes. We also love the portals for clients and tenants! Pros It provides everything you need in property management software, while being easy to use. The Buildium Academy and Help Center are unmatched! Cons I do wish there was more ability to customize reports. It would ideal to be able to create one from scratch, rather than modify an existing, as the option to modify are not what I need Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We started a new company and wanted something more affordable and user friendly Review Source Response from RealPage March 25, 2026 Thanks for your review and for the shoutout for the support resources. It's great to see that they've been a benefit for you. If you haven't already, send your idea for custom report creation to our development team by going to the "Suggest a Feature" page in the Help & Support menu. LM Leslie M. Property Manager Real Estate Used the software for: 1-2 years ### "Good product" March 19, 2026 3.0 The software was good it just didn’t suit what we needed. They offered to build it but we went a different direction. Pros We enjoyed working with Buildium but needed to change for different options. They offered most of what we needed. Cons It didn’t offer the options we needed and we had to make a change. We didn’t dislike anything about it. Review Source JH Jeff H. President - CEO Real Estate Used the software for: 2+ years ### "Grear Company - Needs to Listen More to Customers " February 3, 2026 5.0 Overall experience has been great. While I understand profitability and making money the company needs to talk to its customers more and get feedback. For example the ACH thing could have been better received of they would have understood how associations and budget planning works. Increasing in the middle of the year didn't allow any time for any of us to possibly raise our per door fee to unit owners. Charging them per owner is not the right answer. Pros Loved that it has free ACH for my associations which has helps us grow. Overall reporting is very good. Sales support (\[sensitive content hidden\]) is very in tune with thing and very responsive. Cons The over all way the communication was on the ACH charge wasn't what I would have like to see from a large company. Needs to work on the app more to make it more friendly. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium I chose Buildium because I thought it was the best fit for association management. Overall system was presented well by John. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) \[sensitive content hidden\] recommmend after I went through and told him all the issues we were having. Review Source JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source NF Nik F. President Real Estate Used the software for: 2+ years ### "Great for Operations; Account Lesser So" March 27, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source LG Les G. Controller Accounting Used the software for: 2+ years ### "Buildium is a great product!" March 25, 2026 5.0 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review Source TK Tamara K. Asset Manager Accounting Used the software for: 2+ years ### "Asset Manager " March 24, 2026 5.0 Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Easier to setup and user friendly for accounting Review Source CD Cassandra D. Real Estate Specialist Real Estate Used the software for: Less than 6 months ### "Easy Set Up" March 24, 2026 5.0 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review Source EG Eric G. condominium manager Accounting Used the software for: 1-2 years ### "Buildium review - condominium management" March 19, 2026 4.0 From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Lack of functionality and lack of front end database for customers Review Source VB Vanessa B. Bookkeeper Real Estate Used the software for: 1-2 years ### "Great and satisfactory." February 12, 2026 4.0 With Buildium, we reduced our rental collection time, saved time on contract signing, and improved task management, resulting in significant team productivity gains. Pros In my opinion report and accounting and ease of use are the best options. This reduced my time and increase my production. Cons I think the journal could have the ability to include more than one property; sometimes I need to create several journals for a simple entry that could be done directly between the properties. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because interaction with the tenant and the issue of managing contracts is better on Buildium. Review Source HH Heather H. Administrative Assistant Real Estate Used the software for: 1-2 years ### "Ease of use with amazing customer support!" February 16, 2026 5.0 Great experience. Ease of use and the customer service. All in all, really great software and support. Pros User friendly, and if you find an area where you need help there is plenty of help online or the customer support line has been great. Cons Just learning a new program, but it has been made easier with the customer support. The Help Center Tab and Buildium Academy tabs are a good resource when a concern or question comes up. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Cost and ease of use. The Buildium program was highly recommended and we are so glad we made the switch! Review Source RS Ross S. President Real Estate Used the software for: 2+ years ### "Quality, Integrated package. Continuous Improvement not Apparent" May 13, 2025 4.0 Good product and much better than Tops. Support needs improvement. Finding solutions to issues is much harder than it should be. AI can likely help. Pros Integrated accounting and building management. ACH billing is good but needs some enhancement Cons The requirement of entering 64 individual annual assessment amounts. With 3 unit types it would make sense to have a table that drives unit / owner maintenance, special assessments, etc. We have asked about this for years with no improvement or acknowledgement. This is a basic feature of any database driven product. Review Source Response from RealPage May 21, 2025 Thanks for your review, Ross. We appreciate the feedback and knowing that you like the software. If you haven't already, please share your thoughts about adding assessment amounts in bulk through the "Suggest a feature" option in your Help & Support menu. KS Kyle S. Property Manager Real Estate Used the software for: Less than 6 months ### "Mobile support is a bit lacking, but overall, Buildium is a fantastic, easy-to-use platform!" June 4, 2025 4.0 Mostly good! There has been a slight learning curve coming from AppFolio, but I love Buildium 100% more than I ever loved AppFolio. With AppFolio, I was constantly wanting features to be added, or things to be made simpler. With Buildium, it's basically doing everything I wanted AppFolio to do. Pros Simplicity, ease of use. I appreciate that everything important is on the home page and that I don't have to go through various menus to get crucial information. I appreciate how easy it is to add new vendors and homeowners. I like that application fees are not charged until I charge them. Cons Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure out how to do them. Additionally, I do not like how adding properties/documents works. For instance, when adding a single house, there is the "property" as well as the "unit," and the photos and documents upload to the two separately. I think this would make sense for apartment buildings, but it does not make sense for houses, where there is a single property AND unit. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Switched to a different brokerage, but honestly I would've dropped AF forever ago if it had been feasible. Review Source AR Alice R. Regional Manager Real Estate Used the software for: 2+ years ### "Needs more work " February 21, 2025 3.0 It is not the best for reporting in my opinion. There should be more areas for better reports with better details. Pros The application links are easy for prospects to fill out. Cons The time for the processing fee to process for applications. We are looking 3 to 4 days at times. You cannot merge people together that are moving in. Not so user friendly at times and a lot of steps to navigate though. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New property management switch so we used what they wanted us to use. Review Source Response from RealPage March 27, 2025 Thanks for your review, Alice. To clarify the ePay processing times, it depends on time of day and day of the week. For instance, if a payment is submitted late on Friday, it won't start processing until Monday because banks don't process on weekends. I'm happy to let you know that you can group applicants together. When you're on the Applicants page, you'll see a "Create group" button. For more help with using Buildium, be sure to reach out to customer care, visit Buildium Academy, or check out the support library, all of which can be done from your Help and Support menu. RK RONALD K. Property manager Real Estate Used the software for: 2+ years ### "Not great, but better!" May 21, 2025 3.0 It's better than it was 8 years ago. Now it's possible to do more tasks simply, but still cumbersome at times. Pros The ability to move applicants into tenancy directly from the application feature. The ability to compose emails to an entire group or individually. Cons Many roadblocks to achieve a simple task. You cannot delete a draft email once you have started to compose one. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed brokerages recently. I used Buildium at the past brokerage and got them to switch to AppFolio. Review Source Response from RealPage May 22, 2025 Thanks for your review, Ronald! We love to see that you're enjoying some of our updates to the software. Email drafts can be deleted through the context menu and in the draft itself. If you do not see the option to delete, the user role that has been assigned to you by your account administrator may not have delete access. EP Elegija P. Head of Operations Real Estate Used the software for: 2+ years ### "Works for Basics, Falls Short on Accuracy" February 9, 2026 2.0 Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary. Pros Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations. Cons The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification. Review Source AF April F. owner Real Estate Used the software for: 1-2 years ### "Mostly happy - could use improvements" October 30, 2025 4.0 The service has been great! I am happy to stay with Buildium but hope that some improvements may be coming. Pros I like that it is relatively user friendly, easy to look at and understand, and the customer service has alwasy been professional and helpful. I love having so may integrations with outside vendors. Cons I find the reports less easy to understand than other platforms I have used. My clients tend to have lots of questions. I also am no at all satisfied with the online Help & Support offerings. I was previously with Propertyware, and it was very easy to type in what you wanted to do, and the system would give you step-by-step instructions. While that exists here, it is limited to seemingly only to most basic of processes. This could be much more robust, which would save time calling the help line. I am disappointed that There were integrations that were not an option because there is an exclusive account already in place with another vendor, while this does not seem to be an across the board policy on your part. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/) Reason for choosing Buildium property count was not high enough....... Review Source SZ Stephan Z. Repairman Construction Used the software for: 2+ years ### "BUILDIUM IS OVERALL A GREAT TOOL TO MANAGE TASKS FOR A SERVICE PROVIDER LIKE ME..." July 23, 2025 5.0 Overall, my experience with Buildium has been very good. I've been using it daily since early 2020 and would not be able to keep my tasks as well organized without it. There are a few issues, which I mentioned before, but overall - using Buildium is a pleasure... Pros I believe it is a very well put together system for both the owners/managers as well as those of us being issued the tasks. The site is user friendly and the app provides us with the ability to work with the system while on the road... Cons Until not so long ago, I didn't like the fact that if I assigned another person as a collaborator on one of my tasks, that person could only visualize the information there, but could not make updates. I haven't assigned anyone as collaborator recently, so I'm unsure if this issue still exists. What I'm really not happy about at the moment though is that recently, some changes were made regarding security, which I understand is important. However, since these new security features were implemented, when I use the mobile app, I have been repeatedly signed out of the system while I'm writing an update. When that happens, everything I've written disappears, which has been extremely frustrating. Please address this issue as soon as possible, as in the meantime I've decided to only make task updates from my home computer until this problem is resolved... Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source BW Beverly W. CPA Real Estate Used the software for: 2+ years ### "RTS Development LLC" July 29, 2025 4.0 Good - difficult in the beginning to reconcile bank accounts. I think when you start a new bank reconciliation it should show up as the next date to be reconciled instead of a current date. Pros Tenant Management and ease of use. Payment processing and automatic deposits are also easily reconciled. Report and accounting. The monthly fees are acceptable and is a good value for our money paid. The User interface I have not yet really dealt with. I like some of the bill pay features and warnings of needing id numbers, etc. I am able to use the help features to resolve problems. Cons There needs to be some type of register that drafts can be entered and make it easier. We have a lot of drafts and either have to be entered as a journal entry or a check with no number. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) The switch was made in 2022 from quickbooks. Review Source KR Kina R. PROPERTY MANAGER Real Estate Used the software for: Less than 6 months ### "Glad we chose Buildium!" March 26, 2026 5.0 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of buildium are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review Source HG HILDA G. Controller Accounting Used the software for: 2+ years ### "Controller" February 10, 2026 5.0 I really like it overall, it is a property management program which meets all the needs of management Pros I like the payment processing, it avoids all the tenants coming to the office. The reports for property management are helpful. Cons The general journal entry are a little difficut. I have tried to enter these entries using the general journal Review Source PM Patricia M. Principal Broker Owner Real Estate Used the software for: 2+ years ### "Builidum The Way to Go" October 30, 2025 5.0 It has been great no complaints-the customer service support has been awesome and the response time has been great as well Pros The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well. The cost is affordable and customer support has been great-I have referred Buildium to others in the property management profession Cons I have used this programs for several years and have no complaints or concerns. When I have had a problem customer support has respond in a timely manner Review Source AV Aida V. Property Accountant Real Estate Used the software for: 1-2 years ### "Great for Accounting, Less Efficient for Legal Notices" July 17, 2025 4.0 Good experience overall, especially for accounting, but the lack of automated legal notices is a notable gap for property management. Pros The accounting features of Buildium are intuitive and user-friendly. Account reconciliation is as easy as it gets, and the support team is responsive and helpful. I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient. Cons Buildium doesn’t generate key legal notices like N1 (rent increase) or N4 (non-payment) the way Yardi does. These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties. Review Source Response from RealPage July 30, 2025 Thanks for taking the time to write your review, Aida. Convenience is a great thing to have in a PM software, and we're happy to see that Buildium is doing that for you. Let our team know more about automated legal notices by going to the "Suggest a feature" page in your Help and Support menu. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.