# Page 6 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews

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Buildium

4.5 (2205)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 6 - Reviews of Buildium

## Showing most helpful reviews

Showing 126-150 of 2205 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Misty W.  
Client Care Coordinator  
Real Estate  
Used the software for: 2+ years

### "Buildium Experience "

December 17, 2024

5.0

I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle.

Pros

I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task.

Cons

I do not like how often I need to refresh the program to see what I need.

Review Source

Response from RealPage

December 26, 2024

Glad to see Buildium has made work easier! We appreciate the review, Misty.

CM

Colleen M.  
Owner and Property Manager  
Real Estate  
Used the software for: 2+ years

### "Buildium User Since 2018"

December 10, 2024

5.0

I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier.

Pros

It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person!

Cons

I would like more customized reports, and the hold music needs to go!

Review Source

IS

Indrajit S.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Worth switching for"

October 31, 2025

5.0

Great. The ease of use, value for money, payment processing and other features are very smooth. I am happy that I switched to Buildium.

Pros

As a Property Manager, it is really very important to have a user friendly yet very efficient program to work with and Buildium has made it possible. The prices are not extremely different than others but I am loving it and would like to stick with it.

Cons

Nothing as such. I have used other programs but found this software more user friendly and easy to navigate.

Switched from

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Cost, ease of use and the brokerage policies.

Review Source

JH

Jacob H.  
Property manager  
Real Estate  
Used the software for: Less than 6 months

### "Buildium review"

May 28, 2025

5.0

Very good and helpful. I have been able to scale very quickly since starting my management company and Buildium has been able to help

Pros

How easy and systematic it makes managing properties. I have been managing properties for years and they have a lot of features that make it a lot easier.

Cons

Support is not 24/7. I need support and help frequently to manage some of the features and the hours, while extensive, are not 24 hours

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

Avail is for smaller companies. We planned to get larger and serve other clients also.

Review Source

YP

Yesenia P.  
Maintenance Coordinator  
Accounting  
Used the software for: Less than 6 months

### "Excellent Software"

May 22, 2025

5.0

My experience with Buildium has been wonderful. I really appreciate how organized everything is, the level of professionalism, and how easy it is to manage tasks within the platform. I highly recommend it to anyone looking for a powerful yet user-friendly solution.

Pros

I’m extremely impressed with its performance and features. The user interface is intuitive and easy to navigate, which makes managing my tasks much more efficient. The software is highly reliable and consistently performs without any glitches or downtime.

Cons

I’ve been using Buildium for a while now, and I honestly can’t find any cons. The software is incredibly user-friendly, reliable, and packed with all the features I need. It runs smoothly without any bugs or glitches, and the customer support is outstanding. Everything about this software works exactly as promised, making my work easier and more efficient.

Review Source

SS

SHAHEEN S.  
real estate  
Real Estate  
Used the software for: 2+ years

### "Great Management software, but Costly"

November 8, 2024

4.0

Overall, other than cost, I liked the functionality of Buildium

Pros

Very Well Organized and can navigate to view properies by address or by each landlord easily. Can see current rent due and get notifications when leases are close to expire so you can renew them in time

Cons

The price. Monthly cost is almost $200/M.

Review Source

LM

Lana M.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Do NOT use this system"

September 20, 2024

1.0

It was awful. The customer support is rude. You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When you tell the operator, she says it's because of many calls, but it never worked. An account manager who should help you tells you to call customer support. They give no help or training to set up an account, and I was paying for an upgraded plan for the support that sales person promised. Save your money. DO not use them. I don't know how they recive these good reviews, most likely they pay for them.

Pros

Nothing. They overpromissed and didn't deliver.

Cons

They charge credit card fees from the landloard and can't provide information about who paid with a credit card. I think what they are doing is a fraud. I didn't even receive the amount of money through their system that they charged me a fee. The way they transfer money, it's inconvenient. They combine and split the transfers a weir way.

Reason for choosing Buildium

They promised fast transfer and great support.

Switched from

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

The long transfer money transfer time is around 6 days.

Review Source

EM

Estelle M.  
President  
Real Estate  
Used the software for: 1-2 years

### "Great management software"

December 19, 2024

5.0

Overall, I love the software it's very user friendly. You can manage alot of your activities from tasks, to bids, to workorders all in one job. I like the simple app for residents to use. I am pleased overall.

Pros

It's modern, sleek, simple and user friendly.

Cons

It's pretty pricey. Some of the reporting can be more intuitive. I wish they had more detailed reporting similar to quickbooks style. Especially for prepaid accounts and the detail ledger around prepayments is confusing.

Review Source

Response from RealPage

December 26, 2024

Thanks for your review, Estelle. If you haven't already, let us know your suggestions for features through the "Suggest a feature" item in your Help & Support menu.

AB

Alyssa B.  
Asset Manager  
Real Estate  
Used the software for: 1-2 years

### "Buildium lost our data and charged us for services they turned off."

January 2, 2025

1.0

Poor. I do not recommend. They caused us so much headache.

Pros

Not much I can say that is positive after they caused us major losses.

Cons

Lost all of our data after they told us we would have access for 60 days after account ended. Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active. Every time I needed support they were unable to resolve anything.

Review Source

Response from RealPage

March 27, 2025

Thanks for your review, Alyssa. To clarify, while it is possible for data to be retrieved after cancellation depending on server and bandwidth availability, data retention is not guaranteed.

TB

Thomas B.  
Ops and tenant relations  
Real Estate  
Used the software for: 1-2 years

### "A great tool"

December 10, 2024

5.0

Overall is good. The app works and gives you fast access to tenant information task etc

Pros

Sending Text messages and task management

Cons

That you have to create a template every time you want to dent a letter

Review Source

Response from RealPage

December 26, 2024

Thanks for your review, Thomas!

MH

Michael H.  
Vice President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Buildium is the BEST"

July 29, 2025

5.0

Have nothing but SUPERB things to say about Buildium. Their software program is very user friendly and satisfies all of our needs.

Pros

Buildium is an AWESOME Management Application. We became a self managed HOA and was in search of a management program and Buildium is AWESOME.

Cons

Nothing to dislike about Buildium. We started using Buildium in April and have nothing but high praise.

Review Source

JH

Jamie H.  
Assistant Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Buildium is the best!"

December 19, 2024

5.0

Pros

Buildium is very user friendly! You also can not beat the customer service and help desk. They are very quick and helpful!

Cons

My only complaint is that I wish it was a little more geared to leasing and follow-up prompts with leads.

Review Source

Response from RealPage

December 26, 2024

Thanks, Jamie! Did you know we have a lot of leasing features, including online rental applications, applicant tracking, screening, and eSignature capabilities? It's worth checking out.

GP

Guillermo P.  
Survey too long - now turns out Mexico is not supported  
Accounting  
Used the software for: 1-2 years

### "I hope you get better"

December 13, 2024

4.0

Great so far. Better than property meld and other systems I've used. Should have lock interface and phone calls/messages added instead of using another software

Pros

Update several tasks due date, status, assignees and collaborators at the same time

Cons

I can't add a note or change title to multiple tasks at the same time I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks We have to use other system to complement calendar and guest messages

Review Source

KC

Kim C.  
Finance Specialist  
Accounting  
Used the software for: 1-2 years

### "Great option"

December 12, 2024

4.0

Much better than Total Mgmt . Would recommend

Pros

reports to tie out the balance sheet, support is good and cases are followed up,

Cons

do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it,

Switched from

[Total Management](https://www.capterra.com/p/116971/Total-Management/)

support was awful, software was quirky , reporting was difficult

Review Source

KW

Kenzie W.  
Office Administrator  
Real Estate  
Used the software for: 6-12 months

### "Honest Review of Buildium"

January 9, 2025

2.0

Not great for the price, I practically built my own software

Pros

The ability to customize your software system.

Cons

It was difficult to use, time-consuming, and vague

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing Buildium

It seemed like it was more customizable and better on the price

Review Source

Response from RealPage

March 27, 2025

Thanks for your review. Please be sure to check with our customer care team, Buildium Academy, and our support library for assistance with how to use the features in Buildium.

RD

Rebecca D.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Buildium to the rescue. "

December 5, 2024

4.0

Buildium helped me get all my properties back on track! The statements are easy for the \[sensitive content hidden\] to use and the \[sensitive content hidden\] and tenant portals are very helpful.

Pros

The \[sensitive content hidden\] and tenant portals are amazing.

Cons

Some task, like inputting bills, takes to many steps to complete.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

AppFolio’s lack of customer support and cost

Review Source

KS

Kandace S.  
Property Management Bookeeper  
Accounting  
Used the software for: 2+ years

### "Very Good Property Management Software Option"

September 4, 2024

5.0

Overall, I recommend this software to all of my property management clients who are looking for a new software. I just warn them to make sure it has all of the features needed and to check out the built in Apps to supplement features that may be missing. I definitely recommend for small growing PM firms who are cost conscious and don't meet the requirements for some of the other software.

Pros

I like that Buildium is affordable and easy to use. I would also say they have better than average support for a PM software.

Cons

It is not as customizable as other property management software, so it is important to review this software carefully before choosing it. It needs to be a good fit for your property management model.

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

My client was forced to switch by Real Page

Review Source

KM

Kerri M.  
Executive Admin  
Real Estate  
Used the software for: Less than 6 months

### "Buildium Review 7/22/2025"

July 22, 2025

5.0

Pros

having everything in one place, for us as the property manager as well as for the residents. It's very helpful to be able to call into customer support for help.

Cons

We are still learning the system, there is a lot to learn and finding the time to do the online Academy training is hard.

Review Source

SR

Shawn R.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Great experience "

December 17, 2024

5.0

It’s been great! It is very easy to keep track of the rent being paid and the owners balance.

Pros

The ability to transfer funds to the owners

Cons

Navigating between owners/properties/tenants

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

It was not easy navigate the application process with Rent Cafe

Review Source

Response from RealPage

December 26, 2024

Thanks for your review, Shawn. Glad to see the financial part has been helpful. For moving between records, have you tried the universal search bar at the top of each page? That might make things easier to navigate.

DD

Dan D.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Compelled Review of a good program"

December 17, 2024

4.0

Overall, great except for the annoying emails from \[sensitive content hidden\]

Pros

It's familiar and the interface has a good aesthetic

Cons

These annoying emails from \[sensitive content hidden\] asking me to review the platform, causing me to review it just so that I can get the emails to stop.

Review Source

Response from RealPage

December 26, 2024

Thanks for the review, Dan. For future reference, you can stop prompts by unsubscribing. Hope that helps!

FC

Finn C.  
Property Manager  
Construction  
Used the software for: Less than 6 months

### "Buildium Review"

December 18, 2024

4.0

Overall experience has been good, only had a handfull of bad experiences.

Pros

The Buildium service team is very responsive, and it's an overall easy software to navigate.

Cons

Have had a good bit of technical issues before, they never last long but can last up to an hour.

Review Source

Response from RealPage

December 26, 2024

Thanks for your review, Finn. Our downtime is so low thanks to our technical and development teams. Check out status.buildium.com for details on our downtime history and updates.

JT

Joy T.  
Sales Agent and Property Manager  
Real Estate  
Used the software for: 2+ years

### "Reliable and Easy-to-Use Property Management Software"

December 5, 2024

4.0

Our owners are very happy with our systems. Buildium and Happy Co Inspections are greatly integrated. Our business would not be the same without them!

Pros

It allows clear docmented communication between us, the tenants, and the owners. All their financial documents and monthly bills can be easily tracked in one place. Only one place to track rent payments is the most efficient system.

Cons

Some of our tenants have a hard time pulling up documents we've uploaded to the system.

Review Source

MB

Malkiel B.  
Account Receivable  
Real Estate  
Used the software for: 1-2 years

### "Buildium is one of the best platforms available for propety management"

December 5, 2024

5.0

It has been excelent to use Buildium as it makes my day very easy and when you take advantage of all its capabilities you can be very efficient.

Pros

Its Ecosystem is very complete, you can find all of the features needed to have your property management streamlined in a very efficient way

Cons

The mobile app does not give you many functions to be able to manage information on the go, while driving or visiting properties

Review Source

TT

Terry T.  
Property Management Owner  
Management Consulting  
Used the software for: 6-12 months

### "Very Satisfied"

December 5, 2024

5.0

I have used Buildium in the past with other companies, so when we started this new company, Buildium was the 1st company i thought of and wanted to go back with them.

Pros

We really like the Support when you need help, they are all professional and very helpful and always resolve the issue at hand.

Cons

When we get the fee's charged at the end of the month, sometimes don't understand all the fee's.

Review Source

AH

Amanda H.  
CAM  
Real Estate  
Used the software for: 1-2 years

### "Buildium Review "

December 5, 2024

4.0

Overall, I think this is one of the better platforms for site management, this is the fourth one I have used in my carer and it is definitely the best, but can use improvements.

Pros

Ease of use, intuitive, able to look up information accurately and the real time updates.

Cons

Sometimes slow to start up, especially with Bill Pay, Mailings, and it can be frustrating with the new email settings to move forward with composing emails and sending them out in a fast an accurate manner.

Review Source

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