# Page 7 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews

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Buildium

4.5 (2207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 7 - Reviews of Buildium

## Showing most helpful reviews

Showing 151-175 of 2207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CAB

Carol Ann B.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Easy peasy work is easy!"

December 24, 2025

5.0

I learned something new every month. It is very easy to pull reports. Regardless of whether they are maintenance or rent reports.

Pros

Very easy to use. I used to think that real page and Yardie were easy. Hands down you have them beat

Cons

I wish there were some customized letters that we could generateWith your program. It would make it easy when I'm trying to do delinquency letters

Review Source

CI

Crystal I.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Support Review"

December 10, 2024

3.0

Before I would have said it has been great, but now that I have a technical issue that I have been dealing with for over a month the customer service and response time is absolutely horrible. The product is good as long as you don’t have any support issues, because that is where all the problems come in.

Pros

I like the overall setup and how easy it is to navigate

Cons

I don’t like the customer support. You don’t get a timely response if they even respond at all

Review Source

KR

Kieristin R.  
Propeety Manager  
Real Estate  
Used the software for: 2+ years

### "Review of Buildium"

December 8, 2024

5.0

I have had a great experience using

Pros

The easy setup that is displayed. Also the easy tools on disbursing owners draws

Cons

The accounting side took me awhile to learn which I had to review my accounting for many months.

Review Source

MP

Martel P.  
Youth Housing Advocate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great program"

December 13, 2024

5.0

It has been a great tool to assist us in keeping track of things.

Pros

It keeps track of all of our homes and tenants accurately.

Cons

How often it logs out when searching for tenants and balances.

Review Source

BL

Benjamin L.  
Accountant-Manager  
Accounting  
Used the software for: 1-2 years

### "Buildium keeps it simple!"

December 10, 2024

4.0

Great, Easy to Understand and Navigate. Responses to questions are quick and understandable.

Pros

Simplicity of the Program Help Section is very helpful

Cons

Actual vs. Budget Report does not include annual budget line

Review Source

SG

Stephanie G.  
VP, Customer Relations  
Real Estate  
Used the software for: Less than 6 months

### "Extremely User friendly for all"

November 11, 2025

5.0

has enabled us to capture information that has otherwise sometimes skipped. We no longer need to scroll down into our excel spreadsheet. We have the information at our fingertips.

Pros

The ease of looking at all of my accounts in one glance. I can see the leases that are due to renew or expire.

Cons

For me (I'm older) trying to add some of the tenant specific details to one of the properties. I feel this is more of a me problem, rather than a issue.

Review Source

SU

Sherry U.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "RealMT Property Managment LLC "

December 10, 2024

5.0

Positive experience overall. I have been using the product for almost 5 years.

Pros

Customer service is usually fast and always pleasant.

Cons

No negative experiences with . It has been great.

Review Source

kJ

karen J.  
Resident manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Reviews and portfolios "

December 11, 2024

4.0

I really like it once you got use to it it was easy

Pros

To see everything in the portfolios and leases

Cons

At first, it was a little hard to get used to

Review Source

JS

Jenny S.  
Property Management  
Real Estate  
Used the software for: 6-12 months

### "Broker/Owner/Property Manager"

November 13, 2024

1.0

AWefuL I hate it. It's complicated and they refused to give me my money back or even contact me to resolve anything.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Buildium

It seems seemless but it was not..very complicated

Switched from

[RentSpree](https://www.capterra.com/p/201231/RentSpree/)

I wish I had not...rentspree is so much better.

Review Source

KV

Kristen V.  
Operations Support Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Construction Operations Support Mananger"

December 10, 2024

5.0

like using it for leasing and tenant issues

Pros

seeing the rent balances is easy to read and then sending out reminders to tenants is easy

Cons

when creating a task it automatically sends it to the tenant and we have to go back in and unselect it each time.

Review Source

AK

Amy K.  
Leasing Agent  
Real Estate  
Used the software for: 1-2 years

### "Great Software "

December 6, 2024

5.0

We have had a very good experience using , we love being able to generate all the different reports and have all the information in one place

Pros

I love the ease of having all my property information in one place with easy access.

Cons

I would like to be able to list a unit as coming soon before the current lease expires

Review Source

LH

Lynette H.  
Accounts Payable  
Management Consulting  
Used the software for: 2+ years

### "Five years working on Buildem"

December 10, 2024

4.0

I have worked on this system for 5 years, and this past year every day.

Pros

Easy to navigate and get help when needed.

Cons

Vendor area need help. I would like a column showing ACH Just like the COI column. Rental side an owner is not happy with the delayed reversals on payments.

Review Source

ML

Meagan L.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Software"

December 7, 2024

5.0

From the beginning everyone was very supportive and attentive.

Pros

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about is that there are live people I can speak with if I have a question!

Cons

There is nothing I don’t like about .

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

I chose over other products because I was able to speak with a live person who walked me through the process and was eager to help set me up to be successful in creating my own business.

Review Source

SM

Stacey M.  
Bookkeeper  
Real Estate  
Used the software for: Less than 6 months

### "Great program to keep track of information"

December 5, 2024

4.0

It has so far been a good experience. Struggling a little but the support is great

Pros

I like being able to enter all the information in one spot

Cons

It’s a little confusing, more training would be nice

Alternatives considered

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Reason for choosing Buildium

Seemed to have more of what we were looking for

Review Source

LM

Lana M.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Do NOT use this system"

September 20, 2024

1.0

It was awful. The customer support is rude. You have to wait at least 30 minutes to get an answer; simultaneously, you are receiving a message "Press 2 to get a call back..." and it doesn't work. When you tell the operator, she says it's because of many calls, but it never worked. An account manager who should help you tells you to call customer support. They give no help or training to set up an account, and I was paying for an upgraded plan for the support that sales person promised. Save your money. DO not use them. I don't know how they recive these good reviews, most likely they pay for them.

Pros

Nothing. They overpromissed and didn't deliver.

Cons

They charge credit card fees from the landloard and can't provide information about who paid with a credit card. I think what they are doing is a fraud. I didn't even receive the amount of money through their system that they charged me a fee. The way they transfer money, it's inconvenient. They combine and split the transfers a weir way.

Reason for choosing Buildium

They promised fast transfer and great support.

Switched from

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

The long transfer money transfer time is around 6 days.

Review Source

LT

Larry T.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Unhappy Buildium Client"

December 5, 2024

3.0

Very dissatisfied and considering another Property Management resource

Pros

Features. Has all the features for the property management employee and tenant use.

Cons

Very difficult to use on the accounting end.

Review Source

PH

Peter H.  
President  
Real Estate  
Used the software for: 1-2 years

### "Buildium Review "

December 13, 2024

5.0

has been a game changer for our company. Best Property Management Software out there.

Pros

The ease of using the portal and your customer support is amazing.

Cons

There is nothing negative i can say. We've at a great experience with .

Review Source

DH

Dwayne H.  
Director Owner  
Real Estate  
Used the software for: 1-2 years

### "Director & Owner "

December 5, 2024

5.0

It’s been great overall. We truly enjoy a lot of the features that are being rolled out.

Pros

The customer service and how quick my issues are resolved.

Cons

Limited options to add occupants and other relatable tabs.

Review Source

MH

Monique H.  
Owner  
Commercial Real Estate  
Used the software for: 2+ years

### "Buildings on buildings "

December 2, 2024

5.0

Great experience , great for my business and I will definitely recommend to other colleagues so they can win to

Pros

seems as if they are customer focused which creates great business

Cons

Nothing I loved everything , would recommend to anyone I know in the business

Review Source

KS

Kandace S.  
Property Management Bookeeper  
Accounting  
Used the software for: 2+ years

### "Very Good Property Management Software Option"

September 4, 2024

5.0

Overall, I recommend this software to all of my property management clients who are looking for a new software. I just warn them to make sure it has all of the features needed and to check out the built in Apps to supplement features that may be missing. I definitely recommend for small growing PM firms who are cost conscious and don't meet the requirements for some of the other software.

Pros

I like that is affordable and easy to use. I would also say they have better than average support for a PM software.

Cons

It is not as customizable as other property management software, so it is important to review this software carefully before choosing it. It needs to be a good fit for your property management model.

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

My client was forced to switch by Real Page

Review Source

CC

Carl C.  
Property manager  
Real Estate  
Used the software for: 6-12 months

### "Advertising "

November 3, 2024

2.0

Fair at best customer service ok I am on phone daily with issues

Pros

Easy to pay owners vendors not sure other than customer service you do get on phone

Cons

Marketing and advertising rentals non existent. I am paying to advertise on 6 sites and I am on 2 I have been calling for 3 weeks to get my rentals advertised but I just get the run around no help!! Marketing homes for rent horrible

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Pricing but this is not much better I am disappointed overall not getting help I need

Review Source

HR

Harrison R.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "Buildium = 7/10, very solid.. good use improvements"

December 5, 2024

4.0

Overall solid, good use some improvements.

Pros

Versatility, dashboard makes accounting process and delinquencies very easy to identify

Cons

Listing Syndication to other renting platforms.

Review Source

SR

Sloane R.  
Customer Journey Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "This app is a 10/10!"

December 18, 2024

5.0

I have never had a bad experience. Everything is accurate and it makes my PM duties easier. I barely needed any training on this app because it was so easy to navigate.

Pros

It is easy to navigate and it self-explanatory.

Cons

I do not have a dislike at this time. Everything has been a breeze so far.

Review Source

Response from RealPage

December 26, 2024

Thank you for your review, Sloane! Glad to see you've been having a good experience with us.

TR

Tara R.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Buildium males property management easy"

December 5, 2024

4.0

With the exception of the last weeks issue, I am happy with my experience. I would recommend this software to others starting a property management company.

Pros

I am new to . It has been fairly easy to use. It is easy to call in and get help over the phone if an issue arises.

Cons

A con is that not every transaction is linked to the bank account. I also wish they had an e signature for the owner contract. I have had issues in the last week with transactions showing up twice. Issue still not resolved after many calls to .

Review Source

MF

Mel F.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "A new user's opinion"

December 5, 2024

5.0

We are fairly new to using the program and are steadily learning how to best use it. So far, we are finding it easy to learn.

Pros

The reports, especially being able to quickly being able to determine how many tenants still owe rent.

Cons

It often takes our staff who use tablets several tries to log in.

Review Source

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