--- title: "Page 7 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Buildium the right Property Management solution for you? Explore 2236 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/?page=7" page_type: "reviews" language: "en" publication_date: "2026-10-30" --- Buildium 4.5 (2235) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 30th, 2026 # Page 7 - Reviews of Buildium ## Showing most helpful reviews Showing 151-175 of 2235 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Real Estate Property Management Consultant Used the software for: 3-5 years ### "Buildium gives any other platform a run for their money!" December 12, 2024 5.0 Overall, my experience with Buildium has been great. Like mentioned previously, there are a handful of features that could allow for a bit more efficiency but Buildium is far beyond its competitors the way it is already. It is extremely easy to navigate and also provides a ton of resources for DIY problem-solving which is much appreciated! Pros What I like most about Buildium is the user-friendly navigation. I have operated out of many platforms (Yardi, Entrada, DoorLoop, OneSite, Appfolio, RentManager, Guesty etc.) and Buildium is by far the easiest to feel your way through no matter the experience level. I have trained the most seasoned teams to the greenest teams and the way this software is laid out is so practical compared to a lot of other options on the market. Also, we experience way fewer inquiries from tenants and owners than we have in the past in terms of navigating their portals. Maintenance requests, general support needed, owner contributions, report interpretation etc. has been a breeze for our tenants and clients. Cons There aren't any features/lack thereof that I don't necessarily like about Buildium, but definitely think the existing Buildium could offer some features that would make day-today operations a bit more efficient: - Giving tenants the ability to submit their notice to vacate via Resident Center - Automatically reversing management fees collected on payments that have been reversed - Create a space on owner/tenant/property pages to interact with/tag other team members so correspondence can be internal/recorded - Allow for import/export of workorders/tasks - Allow scheduling of reports to be emailed (monthly/quarterly generated Owner Statements) - Show At-Will leases within lease renewals - Add a pop-up feature when paying bills by check (like the Trust Account warning) if a vendor has e-pay info - Add a report that shows bank balance breakdown without management company income included Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ONEsite](https://www.capterra.com/p/225682/ONEsite/) Reasons for choosing Buildium Better onboard experience, more cost effective, better door options, needed more functionality, "nickel and dime" every click (Appfolio), needed better tenant experience Review Source Owner Used the software for: Less than 1 year ### "Glad I Converted to Buildium" December 16, 2024 5.0 Overall it has been good. I am getting the hang of the system and believe I will be able to scale my business quickly once I'm ready. Pros I just started using Buildium and so far it has been good. Our onboarding calls were great and the team got us set up to use the system in no time. Cons I feel like I went into month two behind the curve. My onboarding was complete but there were a few items that I still don't know how to properly do in the system. While there is a lot of support information, my searches don't always find articles I need to support my business. One more support call would be solid. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) Rent Redi did not meet my needs as my management business started to get more complex. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/)[Hemlane](https://www.capterra.com/p/147198/Hemlane/) Reasons for choosing Buildium Buildium seemed more established versus some other start-up type businesses that would have had learning curves. Review Source Response from Realpage December 26, 2024 We're glad to see you join us, Matt! Here's to many more years of partnership. Partner Used the software for: 3-5 years ### "Looking for a new program " January 7, 2025 3.0 It’s started out fine but slowly have declined. Pros Posting rent payments to the ledger as well as the applications. Cons If you are on the essential plan, you can not call them to ask questions but they can only email you back . I called to ask a question because no one responded to my email and the customer service said she could not talk to me because I was on the essential plan but she would email me. Also, they increase prices quite often. We are going to look for other programs to help with our properties. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/) Reasons for choosing Buildium Price of the product!!!!!!!!!!!!!!!!!!!!! Review Source Response from Realpage March 27, 2025 Thanks for your review. We're a big believer that constant innovation is a way to deliver increased value to our customers. From time to time we will evaluate the value we’re delivering against our current pricing and may adjust prices accordingly. We always strive to be priced competitively and align our pricing to the value the product brings to your business. Office Administrator Used the software for: Less than 1 year ### "Honest Review of Buildium" January 12, 2025 2.0 Not great for the price, I practically built my own software Pros The ability to customize your software system. Cons It was difficult to use, time-consuming, and vague Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing Buildium It seemed like it was more customizable and better on the price Review Source Response from Realpage March 27, 2025 Thanks for your review. Please be sure to check with our customer care team, Buildium Academy, and our support library for assistance with how to use the features in Buildium. Alyssa B. Asset Manager Used the software for: 1-3 years ### "Buildium lost our data and charged us for services they turned off." January 6, 2025 1.0 Poor. I do not recommend. They caused us so much headache. Pros Not much I can say that is positive after they caused us major losses. Cons Lost all of our data after they told us we would have access for 60 days after account ended. Charged us for subscription then turned off tenant turner so we could not use it for the last month of our account being active. Every time I needed support they were unable to resolve anything. Review Source Response from Realpage March 27, 2025 Thanks for your review, Alyssa. To clarify, while it is possible for data to be retrieved after cancellation depending on server and bandwidth availability, data retention is not guaranteed. Broker and Owner Used the software for: 1-3 years ### "Broker and Owner" December 12, 2024 5.0 My experience has been great. Anytime I have a technical issue I can also get someone on the phone or when submitting a support ticket my issue gets resolved fairly quick. Pros The platform is very intuitive and robust. It has all of the features one would need to manage a growing portfolio. Cons I would love to see more automation features but for what they have it's perfect for me. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) We wanted to get a platform that is online and now just local to the computer. Review Source Owner Used the software for: 3-5 years ### "Has some small issues " December 17, 2024 4.0 I have been using it for over 10 years with two different companies. I tried switching to another one, but it just didn't make the cut. Pros \- Simplified documentation process - Adding new tenants - Issuing notices - Access to tenant and owner portal Cons Not very Canadian friendly. It should integrate LTB notices and print receipts for large rental payments involving multiple people. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) I previously used Buildium and decided to return after trying a Canadian product. Review Source Controller Used the software for: 1-3 years ### "A Seamless Experience" December 16, 2024 5.0 Pros Very user friendly system and easy to navigate around. I like the audit report very much as I constantly have to oversee staff performance. Cons No option to use a default bank account for vendor payments vs. rent collection certain reporting unavailable such as monthly breakdown of occupancy reports/collection reports Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) The system was not user friendly and more pricier. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing Buildium We valued the customer support dedication and user friendliness of the system. I also love the fact Buildium keeps updating its system to meet the needs of its users. Review Source Owner Used the software for: 3-5 years ### "Happy Buildium User" December 19, 2024 5.0 I think Buildium is a good platform with strong support for the subscriber. They continue to improve the platform and they are open to subscriber request. Pros The support staff has always been exceptionally helpful. I am pretty stupid about some accounting procedures and they walked me step-by-step through my problems. They went beyond what anyone should expect and was always patient and pleasant. I liked their shortcuts that were available for often used entry. Cons I really had few if any complaints. Weaknesses were on my part and not Buildium. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Buildium Buildium met my needs and was affordable. Review Source Response from Realpage December 26, 2024 We're glad to have you, Karen! Thanks for the great review. Agent Used the software for: 3-5 years ### "I really enjoy using buildium" December 19, 2024 5.0 I think buildium is a great program and easy to use Pros The agents are always available when I call and are very patient in helping me walk through how to perform different task that are new to me. I also like Buildium's help and support give step by step instructions and also shows visuals. Cons Sometimes they update or change the look of the site without notice which sometimes can be confusing but like I said i can always call for advice. Review Source Response from Realpage December 26, 2024 Thanks, Virgie! Keep an eye open for our product newsletter that comes out every month that details the updates to Buildium. Property Manager Used the software for: 1-3 years ### "Red Oak Apts" December 19, 2024 4.0 I have had a great experience with Buildium, even though I know I am not using it to the full potential. There are still things I need to look into and figure out before I implement more usage. Pros It is easy to understand, even for someone who does not have any property management knowledge Cons The way tasks are set up is a bit inconvenient, maybe making it user friendlier, with more freedom to edit and maybe a notepad like experience. Review Source Response from Realpage December 26, 2024 Thanks for your review, Katia. If you haven't already, check out Buildium Academy from your Help & Support menu to learn more about the features you may not be using. Client Care Coordinator Used the software for: 3-5 years ### "Buildium Experience " December 19, 2024 5.0 I have had a great experience with Buildium. I have been using it for almost 4 years, and it has made my work easier to handle. Pros I enjoy how I can access Buildium via my computer, iPad, cell phone, however I need to do so to get my work done. I also enjoy how we can now autofill the work order from the task. Cons I do not like how often I need to refresh the program to see what I need. Review Source Response from Realpage December 26, 2024 Glad to see Buildium has made work easier! We appreciate the review, Misty. Head of Renovation's Used the software for: 3-5 years ### "Buildium is the BEST!!" December 16, 2024 4.0 I've enjoyed seeing the most recent updates that have really helped us manage better. Pros I love how easy it is to navigate the system!! I believe Buildium is the best management software for smaller property managers. Cons I'm not a fan of not being able to pull average cost. I would like it to be mor user friendly for construction budgets and average cost. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Switched Companies- Previous company was Main Street Renewal Review Source Assistant Property Manager Used the software for: Less than 1 year ### "Buildium is the best!" December 24, 2024 5.0 Pros Buildium is very user friendly! You also can not beat the customer service and help desk. They are very quick and helpful! Cons My only complaint is that I wish it was a little more geared to leasing and follow-up prompts with leads. Review Source Response from Realpage December 26, 2024 Thanks, Jamie! Did you know we have a lot of leasing features, including online rental applications, applicant tracking, screening, and eSignature capabilities? It's worth checking out. Commercial Property Manager Used the software for: Less than 1 year ### "Let us have the option to use one invoice per month per tenant" December 15, 2024 4.0 good overall, but you are missing some basic functions that need to be added. I am a commercial property manager and I need to be able to send one bill per month to each tenant with multiple charges Pros I never have to worry about remembering rent increases Cons That I cannot put 5 charges on one monthly invoice all together. The tenant shouldn't get 5 different bills and storing all the extra paper is a pain Switched from We liked the property management aspect like rent increases automatic when we initially enter the lease. Review Source Owner and Property Manager Used the software for: 3-5 years ### "Buildium User Since 2018" December 16, 2024 5.0 I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier. Pros It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person! Cons I would like more customized reports, and the hold music needs to go! Review Source President Used the software for: 1-3 years ### "Great management software" December 20, 2024 5.0 Overall, I love the software it's very user friendly. You can manage alot of your activities from tasks, to bids, to workorders all in one job. I like the simple app for residents to use. I am pleased overall. Pros It's modern, sleek, simple and user friendly. Cons It's pretty pricey. Some of the reporting can be more intuitive. I wish they had more detailed reporting similar to quickbooks style. Especially for prepaid accounts and the detail ledger around prepayments is confusing. Review Source Response from Realpage December 26, 2024 Thanks for your review, Estelle. If you haven't already, let us know your suggestions for features through the "Suggest a feature" item in your Help & Support menu. Ops and tenant relations Used the software for: 1-3 years ### "A great tool" December 16, 2024 5.0 Overall is good. The app works and gives you fast access to tenant information task etc Pros Sending Text messages and task management Cons That you have to create a template every time you want to dent a letter Review Source Response from Realpage December 26, 2024 Thanks for your review, Thomas! Survey too long - now turns out Mexico is not supported Used the software for: 1-3 years ### "I hope you get better" December 17, 2024 4.0 Great so far. Better than property meld and other systems I've used. Should have lock interface and phone calls/messages added instead of using another software Pros Update several tasks due date, status, assignees and collaborators at the same time Cons I can't add a note or change title to multiple tasks at the same time I can't update several recurring tasks due date, status, assignees and collaborators at the same time like regular tasks We have to use other system to complement calendar and guest messages Review Source Property Manager Used the software for: Less than 1 year ### "Great experience " December 19, 2024 5.0 It’s been great! It is very easy to keep track of the rent being paid and the owners balance. Pros The ability to transfer funds to the owners Cons Navigating between owners/properties/tenants Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) It was not easy navigate the application process with Rent Cafe Review Source Response from Realpage December 26, 2024 Thanks for your review, Shawn. Glad to see the financial part has been helpful. For moving between records, have you tried the universal search bar at the top of each page? That might make things easier to navigate. Broker Used the software for: 3-5 years ### "Compelled Review of a good program" December 19, 2024 4.0 Overall, great except for the annoying emails from \[sensitive content hidden\] Pros It's familiar and the interface has a good aesthetic Cons These annoying emails from \[sensitive content hidden\] asking me to review the platform, causing me to review it just so that I can get the emails to stop. Review Source Response from Realpage December 26, 2024 Thanks for the review, Dan. For future reference, you can stop prompts by unsubscribing. Hope that helps! Property Manager Used the software for: Less than 1 year ### "Buildium Review" December 19, 2024 4.0 Overall experience has been good, only had a handfull of bad experiences. Pros The Buildium service team is very responsive, and it's an overall easy software to navigate. Cons Have had a good bit of technical issues before, they never last long but can last up to an hour. Review Source Response from Realpage December 26, 2024 Thanks for your review, Finn. Our downtime is so low thanks to our technical and development teams. Check out status.buildium.com for details on our downtime history and updates. Finance Specialist Used the software for: 1-3 years ### "Great option" December 16, 2024 4.0 Much better than Total Mgmt . Would recommend Pros reports to tie out the balance sheet, support is good and cases are followed up, Cons do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it, Switched from [Total Management](https://www.capterra.com/p/116971/Total-Management/) support was awful, software was quirky , reporting was difficult Review Source Broker Used the software for: 1-3 years ### "Buildium to the rescue. " December 10, 2024 4.0 Buildium helped me get all my properties back on track! The statements are easy for the \[sensitive content hidden\] to use and the \[sensitive content hidden\] and tenant portals are very helpful. Pros The \[sensitive content hidden\] and tenant portals are amazing. Cons Some task, like inputting bills, takes to many steps to complete. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio’s lack of customer support and cost Review Source Account Receivable Used the software for: 1-3 years ### "Buildium is one of the best platforms available for propety management" December 13, 2024 5.0 It has been excelent to use Buildium as it makes my day very easy and when you take advantage of all its capabilities you can be very efficient. Pros Its Ecosystem is very complete, you can find all of the features needed to have your property management streamlined in a very efficient way Cons The mobile app does not give you many functions to be able to manage information on the go, while driving or visiting properties Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.