# Page 71 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews

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Buildium

4.5 (2207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 71 - Reviews of Buildium

## Showing most helpful reviews

Showing 1751-1775 of 2207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Dena S.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Onboarding"

May 7, 2019

5.0

Our rep has been our on boarding specialist. He has been incredibly helpful, down-to-earth, and a pleasure to work with. He answered all of our questions patiently and thoroughly.

Pros

Ease of use for tenant portal and clarity in billing

Cons

The owner statements are not as detailed as far as repairs. We would like our owners to be able to see all of their individual expenses.

Review Source

lM

lacie M.  
Admin  
  
Used the software for: 2+ years

### "Helpful. informative. patient"

January 23, 2018

5.0

Pros

Easy to use. Customer service is amazing and thats why I continue to use . The software is user friendly.

Cons

I wish there was a phot library that I could keep track of property pics within the software program.

Review Source

DS

Dan S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "A growing companies software"

October 28, 2015

5.0

Pros

They are 100% helpful when you call or e mail, The product is easy to set up and maintain

Cons

Price has increased but is still very affordable. We use the product for our own properties as well as managed ones. I cannot find any negatives with this product.

Review Source

DB

Derek B.  
Sales/Investor  
Real Estate  
Used the software for: 1-2 years

### "5 Star Property Management Software"

February 23, 2017

5.0

The software is an excellent tool that property managers or investors can use to successful manage their rental properties. Everything is a click of button away; Financial performance, reports, tasks, payments and even leases are all stored in one convenient place that you can access from anywhere in the world. Buildium is truly a 5 Star program!

Pros

Customer service, features, financial reports and tracking, stored leases and EFT payments.

Review Source

SR

Steve R.  
CFO  
Real Estate  
Used the software for: Less than 6 months

### "Intuitive High Functioning Software"

March 23, 2021

5.0

Pros

One of the easiest to use of any type of software. Very intuitive. support is also world class.

Cons

The accounting/reporting of Management income could use some work. The Property and owner reporting for Income and cash flow is spot on. If you could get the same reports for the management company this would be perfect.

Review Source

SC

Sur-Raun C.  
Realtor  
  
Used the software for: 1-2 years

### "The Best property manager service ever!"

August 3, 2017

5.0

Pros

User friendly. Customer service are very helpful and friendly. The end-of-the-year tax invoices and receipts are easy to upload for tax purposes. The software is easy for my accountant to view my most recent rent roll receipts

Cons

Sometime long wait time to talk with a customer service rep. But then again the callback feature is a better way of resolving that issue.

Review Source

GM

Gina M.  
Assistant  
Real Estate  
Used the software for: Less than 6 months

### "So far so good"

August 9, 2022

4.0

So far so good! Very pleased.

Pros

I have only been using it for a few weeks and it is very useful and helpful.

Cons

Not keen that I have to keep track of work orders here AND the other software we use. :)

Review Source

Response from RealPage

August 16, 2022

Thanks for your review, Gina!

HDC

Hugh D C.  
property owner  
Commercial Real Estate  
Used the software for: 6-12 months

### "Feasibility of Buildium useage"

August 15, 2019

4.0

I used minimal parts/sections of the site. What I did use was productive.

Pros

Provides extensive financial and criminal background checks. Excellent turn-around on requests for assistance. Employees are very good at solving issues users have. Ease of receiving monthly payments of rent is above average. Plenty of property management tools from maintenance to tax needs and much more.

Cons

Cumbersome, overwhelming at times. Just so much there, so many options. Sometimes seems to be a mental overload trying to find and work with what you need. Cost has outpaced it's value for the small property owner though.

Reason for choosing Buildium

It wasn't a "choose over"...it was recommended by another property owner.

Review Source

JS

Jim S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "feedback"

August 24, 2018

4.0

Pros

it offers a lot features and options to track payments, ledgers, collecting payments and payouts as well

Cons

Customer service call back or actually answering the phones

Review Source

CS

Chrussy S.  
Property Manager / Owner  
Real Estate  
Used the software for: Less than 6 months

### "A few months in..."

May 1, 2019

5.0

Overall things have been great. On boarding has been ok, I think my on boarding person may need a bit more training.

Pros

Fairly integrated. The bank linking feature is nice. The software itself has a lot to offer.

Cons

Can’t do vacation rentals. It’s a bit cumbersome getting started. Especially if you have no background with anything “financial”

Review Source

MH

Michelle H.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Good and Bad"

February 28, 2019

5.0

Streamlining payments and inspections and paying owners.

Pros

Costuming is great. Love the inspection app and the ability for tenants to pay online.

Cons

The work flow from accepting payments to collecting fees and doing owner draws is not smooth. You should be able to collect fees and do owner draw and make payment on the same pages.

Review Source

SS

Shane S.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Wonderful Program"

November 10, 2016

5.0

has made the transition from offline to online easy! It makes managing the books and payments along with reports easy to see and access, along with giving vital information as to tenants who need more attention then others. Overall a choice I would make again and again!

Pros

Ease of access on any device

Cons

It can be hard to access data that is over 90 days old if need be.

Review Source

lA

liza A.  
manager  
Real Estate  
Used the software for: 6-12 months

### "support"

August 30, 2018

5.0

Pros

easy to use and easy for owner and tenant

Cons

need private class for user video are great and customer service also but a one on one session will be appreciate

Review Source

DD

Derek D.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "It’s fine. Support is great. After a year my opinion may improve. "

May 4, 2021

4.0

Over all it’s pretty good. The people I’ve dealt with are great except for 1 guy. There’s always 1 or more within wan organization of any size. The others though are second to none.

Pros

I like resident center eft payment automatic application to tenants account the most. New Listings are pretty easy to syndicate once they’re set up.

Cons

I have a difficult time with end of lease and move outs. It’s difficult for me to find where to list the move out notices. Placement of this could be improved easily I think.

Reason for choosing Buildium

It appeared to be pretty straightforward, clean design. Over all it was easy to use. Also it’s a complete package including it’s own accounting software built in.

Review Source

KC

Karen C.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Owner of Peace of Property"

January 20, 2022

5.0

Very good experience. I will definitely open up my own account with Buildim specifically for my Company, Peace of Property.

Pros

I like that Property Management AND accounting features are in one software

Cons

Nothing too difficult so far as I do not have any complex issues to deal with.

Review Source

PD

Paul D.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "I'm a happier person...."

February 15, 2019

4.0

Keeping up to date with leases has really helped bring in more money.

Pros

Banking and accounting . Especially the reconciliation .E-pay is very cool and saves a lot of time. Staying up to date with maintenance requests

Cons

Would like a calendar for all our team to post on .

Review Source

Response from RealPage

February 20, 2019

Hi Paul, Thanks for your review! We're so glad Buildium has helped you save time. I've passed along your feature request for a calendar to our product team. You can also add feature suggestions in our User Voice forum, by navigating to the "Suggest a Feature" option under the help menu. Best, The Buildium Team

SS

Sharon S.  
Broker/owner  
Real Estate  
Used the software for: 6-12 months

### "Our Opinion"

August 27, 2018

4.0

overall good.

Pros

It is more user friendly than other software used

Cons

Prepaid rent function. Lease renewal , standard reports (not adjustable). Multiple uploads.

Review Source

MS

Mark S.  
presedent/ pwner  
Real Estate  
Used the software for: 2+ years

### "Best property management software ever"

August 27, 2018

5.0

Great

Pros

it makes it easy to stay ahead of you tenants. Allows you to answer question from the owners quickly and with confideance.

Cons

getting around it the software can be a little challenging.

Review Source

KL

Kevin L.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Fast and easy "

September 4, 2018

4.0

It’s only been a few months but I enjoy it

Pros

It’s very easy to record my rental on the train or just anywhere .

Cons

You not allow your own topics in the accounting

Review Source

KD

Karen D.  
  
  
Used the software for:

### ""

June 16, 2011

4.0

I own a property management company and have been in property management for over 15 years. I am a huge fan of this software and I have used if for almost 2 years now. The software is user-friendly and the team is constantly working on improvements. I had a webinar recently on the new Buildium that will be out soon and it looks like they took the user suggestions and put them to good use. The software provides online access to me, the owner and the tenant, and it's great. Tenants being able to pay rent online is a great convenience, both to them and to me. Paying the owner by electronic funds and sending monthly statements is also a huge time-saver. This used to take me all day to do and now can be done in a matter of 30 minutes. Time is money and they are making my time and money go much farther than other software I have used. Keep up the good work Buildium.

Review Source

LEEANNA S.  
bookkeeper  
Real Estate  
Used the software for: 2+ years

### "Best customer support!"

April 3, 2019

4.0

Pretty happy with . It is a program that is fairly easy to navigate. I love the process for 1099's. It was a bonus to have them emailed as well this year. When we have a problem we can call Buildium for help they stay with you on the phone and walk you through the whole process. You never feel like they don't care they always make sure they help you solve the problem before they hang up.

Pros

Easy to navigate. Offers more functions than our company needs. The awesome customer support is off the level of stars available.

Cons

Too many steps from recording a bill to printing the check. When the 1099's were mailed out this year we had quite a few that were torn in the mailing process and returned to us as not being able to be delivered by the postal system as the address part was missing. Upon examining the 1099 I realized that there is a line that is perforated which evidently got caught in the postal machines making it very easy to tear. All of the ones that were torn were torn at that location.

Review Source

BS

BRIDGET S.  
Realtor - PM Division Manager  
Real Estate  
Used the software for: Less than 6 months

### "Opinion- Comments"

March 20, 2019

5.0

Pros

User friendly, not complex, self taught system, phone customer support is fabulous, all team members are friendly and patient

Cons

Forte asking for multiple forms and documents in regards to approval of receiving funds from tenants and or banking access, even after your initial approval for your account.

Review Source

SW

Shane W.  
Senior Account Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great Product for Property Management"

August 15, 2019

5.0

is a great product and we look forward to implementing it in our daily operations and using it to help grow our business.

Pros

There are so many features. You can do everything you need in one software from the start of the application process to managing maintenance items. Screenings, rent roll, renter communications, property info. These are only a few of the features that this software offers and we are learning about new features daily.

Cons

There are so many features! It is a bit intimidating with all of the options that the software has and it can be hard to find the feature that you need in that moment if you are not extremely familiar on the steps to get to it.

Review Source

MS

Mario S.  
Assistant Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Buildium"

January 29, 2019

5.0

Kept track of all transactions and easy to check information

Pros

The software was easy to use and functional

Cons

The software does not allow many customization features

Review Source

TH

Tracy H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "We LOVE Buildium"

December 8, 2018

5.0

Pros

My team and I love how automated it is. We used to spend days matching electronic payments to units. Now we can spend that time serving our clients better because it is completely automated! It is extremely user friendly and setting up a lease couldn't be easier.

Cons

We have had a little issue editing leases. I think a lot of it is that we are still new to the software. Took quite some time to figure out how to change the late payment settings on an individual lease that was already set up.

Review Source

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