# Page 8 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 8 - Reviews of Buildium ## Showing most helpful reviews Showing 176-200 of 2205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS London S. Property Manager Real Estate Used the software for: Less than 6 months ### "Buildium has been a great tool" December 13, 2024 5.0 It has been great. I've used many different property management programs and Buildium has been great Pros I love the simplicity and easy navigation of the program Cons I would like the tenant information to be a little more easily accessible. I would also like to be able to add pet photos to the pet information Review Source MO MaryEllen O. Residential Supervisor Mental Health Care Used the software for: 2+ years ### "Building repair requests mad easy !" December 10, 2024 5.0 It is simple to use and organized in a way that all the needed information is entered Pros I like the easy way it is to work. It is simple and efficient and expedites all needed repairs Cons I don't think there is anything I like the least. It is easy to use and eliminates the need to talk to someone. Upload photos helps explain what you need done Review Source Response from RealPage December 26, 2024 Glad to see Buildium is making repair requests easy! Thanks for the review, MaryEllen. AB Arina B. Bookkeeper Real Estate Used the software for: 2+ years ### "Buildium is a comprehensive property management software that is designed to streamline various aspects of property management. " August 2, 2024 5.0 Overall, Buildium is a powerful tool for property management that can greatly enhance efficiency and organization. It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning time, the benefits it offers in terms of streamlined operations and time savings are significant. Pros Buildium offers a wide range of features including tenant and lease tracking, maintenance management, accounting, and communication tools. Cons Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties. Review Source CT Catalina T. President Real Estate Used the software for: 1-2 years ### "Loving Buildium App for Property Management" November 19, 2024 5.0 Pros It has saved my company so much time in managing relationships with tenants and property owners Cons It is a little bit expensive, but I haven't found any other software that can do what Buildium does Review Source KS Karla S. Property Manager Real Estate Used the software for: Less than 6 months ### "Almost perfect" October 22, 2024 3.0 It was nice they were communicative but I ultimately went with a company that offered the ability to pay rent online Pros I liked how they had a place for all information. the owners, tenants, and properties all have a profile page where you can save specific documents Cons tenants could not pay rent directly to me through a portal Review Source JS Jose S. HVAC tech Construction Used the software for: Less than 6 months ### "Good application " December 9, 2024 5.0 Pros Efficient and really good app, self explanatory Cons It’s good, no cons at this time, everything is good Review Source TR Trent R. Investor Real Estate Used the software for: 6-12 months ### "Easy to use property management software your landlords will appreciate!" September 25, 2024 5.0 Overall easy to understand and laid out well. Pros Easy to use even if you haven't used any management software before. Cons The ease of going back and forth between sheets and reports could be easier. Switched from [AppFolio Investment Manager](https://www.capterra.com/p/186948/AppFolio-Investment-Management/) Changed property managers that are using Buildium instead. Review Source MB Matthew B. Property Manager Real Estate Used the software for: 1-2 years ### "Buildium has been great!" June 18, 2024 5.0 We are very pleased and just signed up for another year. I have moved several friends (owners/property managers) onto Buildium and they have loved it as well. Pros Buildium is incredible. We came from PropertyWare which is old and lame. The UI dated and lame, but Buildium is all improved. We love it!! The leasing process and managing tenant move it’s is a breeze. Honestly every part has been great. Support is also very good if a question comes up. Cons The only thing that tenants have complained about are the fees associated with online payments. They are close to $15 for a transaction (tenant pays). We were used to our tenants only need to pay a $1-$3 fee per transaction. But it’s not that big a deal. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) PropertyWare needs to be shut down, it’s old and a pain to use. I’ve used it as a tenant for years and it’s rough. Review Source YH Yair H. Managing Partner Real Estate Used the software for: 6-12 months ### "Yair Hindin's Responses" June 13, 2024 4.0 There were some customer service challenges initially. The digital support wasn't addressing what I wanted and it may have been because I couldn't express it properly. A short phone call would likely have resolved in far less time. Pros Ledgers are clear, easy to adjust, and helpful for tenants. Cons At the plan we're on we don't speak to live people. I think that in this model everyone loses issues take 5x longer to resolve, the user gets frustrated and everyone's time is wasted. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Agora](https://www.capterra.com/p/247616/Agora/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Buildium Was a better fit for what we needed- not too costly, and had the clarity and simplicity that we needed. Switched from [Innago](https://www.capterra.com/p/166893/Innago/) Wasn't robust enough and a bit hard to use. Review Source Response from RealPage June 27, 2024 Thank you for your review, Yair. We're glad you're finding Buildium to be helpful for you and your tenants. With ticket-only support, it helps to be as descriptive of the subject as possible, and to include screenshots, whenever applicable. Phone support is available on our other two subscription levels as well as other benefits, such as access to an additional tenant screening service, lower incoming EFT fees and free ePay applications, and more. Hope that helps! AH Antonia H. Leasing agent Real Estate Used the software for: 1-2 years ### "A Holliday" September 10, 2024 5.0 Very positive for most of the time and will use again Pros Very easy source to use for any company and can be easy access Cons Sometimes you would have to refresh the application but that’s it Review Source GF GARY F. Managing Member Owner CFO COO Real Estate Used the software for: 2+ years ### "Review from 7+ year user" June 15, 2024 4.0 Positive. Very similar to my thoughts above in the Pros section. Have valued and enjoyed seeing what Real Page has done with this product since the acquisition a few years back. Pros Other than how easy and clean the layout is.....my favorite part of Buildium is how they utilize and solicit user feedback....and then for the most part, implement the right changes. Cons The Financial Reports and Accounting modules are still lacking. Not to mention the Financials Tab within the Accounting module....is just useless in my opinion. Would love to see Buildium really take the time and initiate to improve and revise this. Which would include getting feedback from any users who are Accountants or CPAs by trade or have those backgrounds. Myself for example would love to partake in this if asked. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[RentWorks](https://www.capterra.com/p/93323/RentWorks/) Reason for choosing Buildium Hard to remember exactly as this was 7+ years ago...but at the time we valued how Buildium was seen as one of the industry leaders, behind Appfolio. Review Source Yonathan C. Real estate Agent Real Estate Used the software for: 1-2 years ### "Tracking is critical to your business succcess" June 13, 2024 5.0 So far is great, I plant to continue to use this app more often Pros Easy to use, and tasks are easy to assing Cons no apps on the app store or Android store Review Source Response from RealPage June 27, 2024 Hi Yonathan! Thanks for your review. The good news is that we do indeed have an app on both the App Store AND the Google Play store. Property Managers and Rental Owners can use the Buildium app. Simply search for Buildium, and you should see the familiar white and green Buildium logo. We also have direct links to the app in our support article: https://help.buildium.com/hc/s/article/Mobile-App Hope that helps! LJ Linda J. Admin Asst Real Estate Used the software for: 2+ years ### "Buildium for Property Mangement" June 18, 2024 5.0 It is a very good property manage3ment tool. Pros Buildium is very user friendly and provides owner access 24/7/365 which is vital. Cons Multiple screens to get needed information, i.e. applicant email was removed from list of new applicants. Application must be opened to get contact information. Ability to copy email addresses from screen to send email outside Buildium system was removed. Most cons would be slanted toward my personal usage requirements of the product. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Not user friendly. Difficult to use and one needed accounting degree to understand how to use. Review Source CG Christopher G. Account Manager Real Estate Used the software for: I used a free trial ### "Is Buildium for you?" September 10, 2024 4.0 Overall, Buildium is a robust platform suitable for mid-size to large property management companies looking to streamline their operations. However, small landlords might find it overly complex or expensive for their needs. Pros Comprehensive all-in-one solution User-friendly interface Scalable for different property sizes Strong accounting features Cons Can be pricey for smaller property managers Some users report a steep learning curve Limited customization options Review Source JS Jonathon S. Controller Real Estate Used the software for: 1-2 years ### "Easy to use" June 13, 2024 5.0 I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs. Pros The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind. Cons ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited. Review Source Response from RealPage August 22, 2024 Thanks for your review, Jonathon! We're happy to see that the tenant portal has been a benefit to you. To clarify the ePay feature, the time of day and week a payment is submitted affects how long the processing time takes. For instance, weekends and bank holidays prolong the process, as banks do not process during those times. 10 days is a long time, however, so we recommend reaching out to support to check on the status of transactions that take longer than a few business days. They should be able to look into it for you. ZD Zach D. Investor Real Estate Used the software for: 6-12 months ### "Good Value" September 5, 2024 4.0 Pros It's a good software for communicating with tenants and landlords Cons The accounting portion can be a bit clunky to understand. Review Source EH Ethan H. Property Manager Real Estate Used the software for: 6-12 months ### "Cost Efficient PM Software" June 13, 2024 5.0 I really like Buildium and the ease it offers. I've used 3 other softwares and Buildium is as good or better. Pros The reporting and accounting is very good in comparison to other softwares. Cons You have to click through several links to get to places when it could be compartmentalized better. Example - Click property, click unit, click lease, click tenant. This could be cut in half. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) I switched companies. My last company worked with Appfolio. Review Source Response from RealPage June 27, 2024 Thanks for your review, Ethan! We're glad to see that you're getting ease 0f use with Buildium. For navigating, we often offer different avenues to get to a particular page so you can find one that works best for your flow. For example, when looking for a tenant, you can take the path you mentioned, but you can also find them through the Rent Roll page, or even more directly on the Tenants, both of which are in the Rentals menu. An even more direct option is through the global search at the top of every page. Just type the resident's name, and click! Hope that helps! Thanks again. CM CHRISTINE M. Employing Broker Real Estate Used the software for: 2+ years ### "Critical to building your business with eases. " June 21, 2024 5.0 Love it! Would not want to run my business with out it. Pros I can expand and contract with ease using Buildium. Cons Some of the accounting buckets can be frustrating at times yet customer service is top notch. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Pricing, size minimum over all ease of use. Review Source BH Bhumi H. Operations Specialist Real Estate Used the software for: Less than 6 months ### "Buildium Review" November 25, 2024 5.0 overall had no issues with my experience Pros This was easy to naviagte and teach my team Cons there could have been more features directed towards facilities Review Source aC anna C. Accountant Real Estate Used the software for: 1-2 years ### "Buildium review" June 21, 2024 4.0 We like it, there could be more useful reports and the owner statements seem to have redundant info. Pros We like the ACH function of collecting rent from tenant. Cons The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing Buildium Price was better and recommended by a friend of ours. Review Source RS Ryan S. Property manager accountant Real Estate Used the software for: 6-12 months ### "Buildium is an excellent tool to upgrade your business!" June 19, 2024 5.0 Overall, the experience with Buildium has been a satisfying one. Training was very hands on, our relationship manager has also been helpful in addressing issues that customer service was not able to resolve. Pros The interface is very light and simple and not cluttered like some application. Cons The refresh rate of the website can be a bit slow especially certain times of the month. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) To gain competitive advantage over others in the industry Review Source LK Lindsay K. Accounts Receivable Accounting Used the software for: 6-12 months ### "Overall very user-friendly software" June 26, 2024 5.0 Overall very user-friendly software. Easy to navigate. They had a representative come to our office to troubleshoot any issues and work on new ideas with us for solutions and new features. Pros Easy to navigate. The menu is not overcrowded with unused options. Search bar picks up a lot of details to easily find owners. Easy payment options for owners and clear cut statements. Cons Nothing really. Minor glitches and they had a representative come to our office to troubleshoot any issues and work on new ideas with us for solutions and new features. Review Source EL Eric L. Virtual Admin Assistant Real Estate Used the software for: 1-2 years ### "Brief Explanation why we enjoy using Buildium" June 25, 2024 5.0 Pros Easy to understand and use. Navigating through the system is not complicated/ Easy to add details about properties, owners and tenants into the system. Cons There were some features that is not available in Buildium and it relies on the integration of third party applications to fill the gap. Review Source MG Matthew G. Owner Real Estate Used the software for: 2+ years ### "Buildium review" June 18, 2024 5.0 Pros The ease of use and collaboration with team members and tenants Cons Some of the accounting features. You have to "move" someone in before being able to collect money. No ability to take a deposits. Review Source LP Lisa P. President Real Estate Used the software for: 2+ years ### "Buyer beware " June 18, 2024 3.0 Poor. It’s very difficult to get the support you need Pros I can’t think of any. I don’t feel it is intuitive Cons It does a poor job with important export of information. Also, there’s bugs in the software that have not been addressed and continue to be ignored by management. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) For automatically having tenants deposit their rent Review Source Talk to a Capterra advisor for free and get results within 15 minutes.