---
title: "Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Buildium the right Property Management solution for you? Explore 2234 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-10"
---

Buildium

4.5 (2234)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 10th, 2026

# Reviews of Buildium

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

MT

Maria T

OwnerReal Estate, Self-employedUsed the software for: 6-12 months.

“It helped streamline tenant communications, online payments, maintenance tracking, lease management, and accounting in one centralized platform.“

May 28, 2026

MT

Maria T

OwnerReal Estate, Self-employedUsed the software for: 6-12 months.

“In addition, customer support response times could vary, and certain customizations or reporting options felt somewhat limited for more advanced property management operations.“

May 28, 2026

JR

Juan R

Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system.“

May 28, 2026

DP

David P

Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“

March 24, 2026

DH

Deanna H

Property AdministratorReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“The accounting system, owner accounts, tasks, emails, and file management are all integrated into one program, which makes day-to-day operations efficient and organized.“

May 28, 2026

HB

Hayden B

ReservationsHospitality, 2 - 10 employeesUsed the software for: Less than 6 months.

“Since I manage timeshares, some features aren't always a perfect fit for my workflow, which can make certain tasks a little more difficult compared to traditional property management.“

June 9, 2026

JR

Juan R

Property managerReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and ease of navigation for certain tasks, overall it is an effective tool for day-to-day property management.“

May 28, 2026

IR

Isaac R

Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Credit card payment allocation is cumbersome, you often have to manually calculate the amount per property rather than it being handled automatically.“

May 28, 2026

## Showing most helpful reviews

Showing 1-25 of 2234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Angela B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "SImple platform great results!"

November 27, 2025

5.0

Nothing but great. Buildium works great when your portfolio of properties is medium to big size. For bigger management account this is not recommended

Pros

Very easy to use and navigate. The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money. The customer support I received during the 3 years I used this software was great, tenant management was simple as well as the user interface.

Cons

The accounting side is not line by line as many bookkeepers like to see it. Specially on deposits but once you lear how to find the data then is becomes more managable

Review Source

AN

Astrea N.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "Buildium is a great upgrade for PM in Canada!"

March 23, 2026

5.0

We don't have many options that work in Candada but Buildium is great! A great update since we needed to upgrade from Property Ware and it it felt familiar but a lot more intuitive, fresher look and user friendly.

Pros

We don't have many options that work in Candada but Buildium is cost efficient. I love that it synchs correctly and easily with all the tools we use. Their customer support is great, whether on the phone, email or chat. Payment processing is somewhat slow but good and accurate. Their interface is sleek and user friendly. Lease management is also nice and practical. I love that is has a variety or reports you can explore.

Cons

I'd love it if you could correct a lease without having to resend from scratch. Payment processing could be faster. And it'd be great that you could give vendors access to upload their bills without giving them access to all accounts which opens a big room for error.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

Only Buildium was available in Canada last year..

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

We needed to update and be able to do HOW management too.

Review Source

EP

Elegija P.  
Head of Operations  
Real Estate  
Used the software for: 2+ years

### "Works for Basics, Falls Short on Accuracy"

February 9, 2026

2.0

Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary.

Pros

Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations.

Cons

The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification.

Review Source

KM

Kelli M.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Great for Accounting and Reporting"

June 17, 2026

4.0

I have used Buildium for the last 11 years. While I don't utilize all the products that it offers, it had been the platform that we needed to be able to manage our finances for property management.

Pros

Buildium has a platform that makes rent collection and report generating easy. The different types of reports that I can pull, customize, filter and export are wonderful for providing to our Rental Owners.

Cons

When I go to print certain items, the pages pickup the content from the previous page, and are unreadable. This happens when I have posted our collection of Management fees, and when I go to print the item, it produces a page that has a bunch of information and text from the previous page on it. I am usually required to filter out and reduce the page size to be able to read what I need on the page that I am printing. If you would like a demonstration of this, I would be happy to provide it. It started happening a couple of years ago, and I have tried different browsers, tried clearing cookies, ect. Nothing has worked to fix this issue.

Review Source

DP

David P.  
Broker - Owner - Property Manager  
Real Estate  
Used the software for: 2+ years

### "Good Value for the Money"

March 24, 2026

4.0

Pros

Value for money. Allows a reasonable price as you grow your portfolio. The 1099 process and statement of Owner's accounts are pretty easy and straight forward.

Cons

Reconciliation often has problems. I have to unlink and link bank accounts or wait a couple of days for it to get fixed. Always works eventually, so not too terrible. Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/)

Reason for choosing Buildium

Cost and function were primary when starting up my own business, but also failure with software from prior office I worked at.

Review Source

DS

Dominique S.  
Director of housing  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A good software for the multifamily industry"

May 28, 2026

4.0

Overall it’s been a good experience this is my first time using Buildium compared to other property management software’s and I do like it. It’s easy to navigate.

Pros

It’s very user friendly and easy to track things ! It’s easy to submit work orders and keep track of how long they’ve been open.

Cons

The wait time to talk to someone for customer service and sometimes the hidden fees . I think having an account rep check in once a month would be a good tool for customer service as well.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Because the prior owners used Buildium and we didn’t want to change everything for our tenants

Review Source

PH

Peter H.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Buildium Success"

March 19, 2026

5.0

Tenants love the ability to pay through the app. It lets them make multiple payments and see what is happening any time day or night.

Pros

Love the integration on payments email etc. It gives a quick iverview and you are able to access information at the drop of a hat.

Cons

The way it handles documents. Leases and the way it fills in fields feels clunky. It should know how many tenants and adjust accordingly instead of just leaving a bunch of blank space. You should bbe able to adjust on the fly. Also you enter the appliances and all information but cant retrieve the information for the lease.

Alternatives considered

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

Reason for choosing Buildium

Ease of use and flexibility. Other products seemed clunky. Customer service was awesome.

Review Source

JF

Julie F.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Excellent value, product and support!"

May 28, 2026

4.0

Good except for the fact that we need QuickBooks integration. We are not using the product anymore because of this.

Pros

Value, ease of use and customer support, are all excellent. We would pay more for add on module that would allow QuickBooks to coordinate with this product.

Cons

Does not coordinate with QuickBooks, which is essential for us. Also, geared too much toward apartment buildings and not enough toward regular commercial properties.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

When did something that could drill down better into the specifics of real estate property management for commercial, industrial, retail and Office PROPERTIES

Review Source

LB

Lisa B.  
Bookkeeper - Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A Bookkeeper's Perspective"

March 20, 2026

4.0

Overall, Buildium has been mostly helpful. Buildium would be wise to give some review and consideration to the additional accounting apps that are being connected through their system to make sure that they are functioning as they are meant to. The normal payment processing of co-owner payments and also making vendor payment is quick and easy. Customer support is always eager to help. I cannot say whether or not it is a good value for the money since I do not use all aspects of the system. Based on the news letters, I feel that it is geared more for rentals than for a condo association that has only 10% rentals, which are only rented through the co-owner of the unit. Therefore, I cannot comment on any portion of the lease management either.

Pros

Buildium is super easy to use for the most part. It has a great layout that is user friendly. For the accounting forms and co-owner forms, one only needs to enter the requested information, everything else is done behind the screens. The speed of transitioning from page to page and updating of information is excellent. Recurring transactions, that on our previous software had to be processed on a certain day of the month, have now all been automated with Buildium.

Cons

Closing work orders is not yet being closed by our maintenance staff, so I get a stack of them to close. I have tried several different ways to just go back to the list. The program will not take me back to the list. The best way that I have figured out how to do it is on the first time in the work orders list is to put in a filter for the work order number, then after closing that work order, go back to maintenance tab, then work orders, then putting in the new work order number. Basically, going back to the beginning for each work order, except that the filter will stay as long as I work on them consistently at that time. On our previous software, there was an option to search for a dollar amount, which was very helpful, especially in the banking area. Buildium does not have that option except to use the computer keyboard functions and only on the current page. When paying a vendor by an EFT payment through Buildium, they each have to be paid separately so the exact amounts so up in the banking area to balance the bank statement. If they get paid all at the same time, Forte will put the total amount into the bank account in Buildium instead of posting them individually. I was unable to link the auto reconciliation for the bank statement because there was an issue with app that is being used for that purpose. Buildium could not help me resolve the issue since it is not their app. There was no support for the other app. The lock-box files from the bank also have to be entered manually into each individual co-owner ledger account. Our previous software allowed that process to be done through a list and searching for the account number.

Switched from

[Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/)

The proper manager made the decision, so I am not entirely sure why.

Review Source

VF

VINCENT F.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Indispensable asset for resident trust & efficiency"

March 20, 2026

5.0

•Overall Experience: Indispensable. Buildium builds trust with tenants through improved communication and transparent services, leading to higher retention. It is a critical, high-value management tool. I found Buildium to be a critically important program that allows me to manage my residents with the same effectiveness and efficiency as large landlords with developed front-office staffs. As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests. The resident app provides full transparency, which builds tremendous trust. When residents see their rent applied, track their ledger history, and submit maintenance requests that are responded to with alacrity and experience transparent resolution steps, they value their apartment relationship highly. High-value management leads to higher resident retention and supports rent increases. Buildium helps landlords manage and market better and very cost effectively, which builds their brand. Savvy residents now expect the efficiency and transparency that digital management programs afford. I would not manage my property portfolio without Buildium."

Pros

I find the Buildium program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features. Residents will be impressed by the initial contact with marketing and the application process. Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders. Landlords can manage single handedly from anywhere they live in the world easily staying on top of rent payments, ledgers, service requests and can easily communicate between established vendors and residents. The program keeps trak of everything that is important to landlords all either in a PC or cell phone.

Cons

Opportunity areas are two. 1)The current accounting aspects are not as intuitive as most are accustomed to and there was a long learning curve to use the feature. I wish there was communication with Quicken Basic software as that program offers intuitive easy to use features not yet duplicated in Buildium . This is unfortunate as I still prefer Quicken because use of the Buildimh accounting isn’t ideal. 2)) While linked to Happy Inspections – the link and process is not as fluid and efficient as I had hoped for and somehow images and inspections should be part of the program and not just a partnership add on feature.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Buildium

I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident.

Switched from

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

Well with a bit of trepidation initially feeling forced to decide at the time. Then smaller landlords were required by Propertware to consider another program. I looked at many options but ultimately landed with Buidlium. I loved Propertyware and found Buildium even easier to use and just as fully featured as I was accustomed to and better value too- it was a most excellent decision. When it came to time to sell property, nothing supports value better than accurate critical property management and lease info digital form all which can be easily accessed for the Buyer. That alone helps support max property sale value. Then the Buyer upon purchase became so impressed with Buildium that he onboarded because he realized my residents were used to a highly sophisticated management platform and anything less would mean he risk resident retention, losing the trust and confidence the Buildium program helps landlords install in each resident.

Review Source

NF

Nik F.  
President  
Real Estate  
Used the software for: 2+ years

### "Great for Operations; Account Lesser So"

March 27, 2026

4.0

Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this.

Pros

Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc.

Cons

Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

The tenant communication piece. Yardi did not have it.

Review Source

LG

Les G.  
Controller  
Accounting  
Used the software for: 2+ years

### "Buildium is a great product!"

March 25, 2026

5.0

Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number.

Pros

Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system.

Cons

I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing Buildium

Fully Integrated Accounting System. Ease of set up.

Review Source

MN

Melinda N.  
Designated Broker  
Real Estate  
Used the software for: 2+ years

### "Lease management-Owner Statements- 1099's "

June 2, 2026

4.0

It's functional. I only use it for lease management and data entry to generate owner statements. I also use the.tax filing service. This has been worth the investment.

Pros

I use the Lease management and invoicing features the most. It helps me to keep on top of rents and expenses by property fairly efficiently

Cons

The preset reporting options is limiting, making researching my data difficult. I would prefer an option for report layouts to be customizable .

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

It had the best value for dollars in our research

Review Source

SP

Susan P.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Buildium: There is no place like home as the grass is not greener"

November 2, 2025

5.0

I was a Buildium user with P2P Property Management. The owner got big ideas the CINC would be better. Long story short he is out of business. I ran back to Buildium with the clients I salvaged from P2P

Pros

Ease of use, employee is up and running very quickly do to the availability of training support items . Customer Support - This staff is awesome and very knowledgeable. Issues are 99.9% of the time solved very quickly.

Cons

Nothing stands out. Having been dragged off of Buildium by my old employer and learned very quickly that complexity in software does not make my life easier.

Switched from

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)

Started my own company and came back to Buildium as CINC was way to complicated. After six months processing was still clunky as I was not confident with the process

Review Source

DB

David B.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Great for tracking"

June 2, 2026

4.0

Used it for over 10 years and will continue to do so. The most common reports i use are the general ledger, income statement, and tenant statements.

Pros

Tracking the expenses by vendor and tracking rent across multiple properties. The ability to generate custom expense reports, and start to see trends over years.

Cons

I use it internationally, and it doesnt have options for multiple currencies , i have to switch all accounts to euros, and back to dollars, depending on what account and property. Also when batch entering id like it to auto populate or suggest the property and expense account from list. It is a little expensive considering i dont use the tax forms, bank synchronization, or tenant portal.

Alternatives considered

[RealPage](https://www.capterra.com/p/183247/Real-Page/)

Reason for choosing Buildium

Boston based, and centered on units and tracking units rent.

Review Source

SD

Sarah D.  
emergency housing case manager  
Human Resources  
Used the software for: 6-12 months

### "Buildium in shelter use."

November 4, 2025

5.0

Compared to previous years it has made things much easier for a team of people to keep information passed from person to person much easier. I keep track of all my tenants in a homeless shelter & creating events from shift to shift is easy and readily available to all shifts.

Pros

I like how easy it is to navigate & when doing notes it makes it easier to add the events for a short summary. The accounting software makes things easier to keep track off. The user interface is extremely easy to learn.

Cons

I don't like how short of an event that the amount of words allowed is often too short. The emergency shelter requires case notes that are more detailed & I usually have to create a separate document for the more detailed case notes.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

we are expanding with numerous programs and many different properties

Review Source

IB

IRIS B.  
ADMINISTRATIVE ASSISTANT  
Accounting  
Used the software for: 1-2 years

### "SMOOTH SAILING"

March 24, 2026

5.0

ITS AN AMAZING USER-FRIENDLY PROGRAM. SCREEN IS CLEAR AND LEGDABLE READING AND POSSIBILTY TO SET UP HOME SCREEN TO WHAT IS NEEDED

Pros

EASE TO NAVIGATE, PAYMENT PROCESSING IS A BREEZE & CUSTOMER SUPPORT IS ALWAYS AVAILABLE AND SUPPORTIVE

Cons

THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY INFORMATION IT DUPLICATE HOMEOWNERS

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

PAYMENT PORTAL OPTION FOR HOMEOWNERS AND THE PROGRAM ITSELF

Review Source

JR

Justina R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "It works, I like it"

May 28, 2026

5.0

Love it overall but it’s not super intuitive to use all of the time. I wish some of the items were grouped differently.

Pros

Paying rent option and tenant management. I like the online deposit to my bank and the ability to e-sign leases

Cons

Interface isn’t super user friendly. I would like to see all tenant and prospective in one spot for ease of use

Alternatives considered

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Reason for choosing Buildium

Someone else who uses it said it was easiest for them

Review Source

VH

Venita H.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Solid Base with New Features Added Regularly"

March 19, 2026

5.0

The software handles functionally everything we need to do very well. They consistently develop new features and fine-tune existing ones.

Pros

The trust accounting and lease management features are solid, and run smoothly. The user interface is fairly intuitive and easy to navigate.

Cons

There are a few gaps in existing features that could make a big difference for our team. While they have been consistently working on this area over the last couple years, the project management pieces need some work to make them truly functional so that external tools (like spreadsheets) are not necessary.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing Buildium

The interface was much more user friendly.

Review Source

JR

Juan R.  
Property manager  
Real Estate  
Used the software for: 6-12 months

### "Reliable and Efficient Property Management Platform"

May 28, 2026

5.0

My overall experience with Buildium is positive. It is a reliable property management platform that helps keep operations organized by bringing maintenance tracking, tenant communication, leasing, and accounting into one system. It is especially useful for managing multiple properties efficiently. While there are some areas that could be improved, such as speed, customization, and ease of navigation for certain tasks, overall it is an effective tool for day-to-day property management.

Pros

What I liked most about Buildium was its user-friendly interface and how it centralizes property management tasks in one platform. It made it easy to manage maintenance requests, track communications, organize lease and tenant information, and keep everything streamlined in a single system. The task management and accounting features were especially helpful for staying organized and efficiently managing multiple properties.

Cons

One of the main drawbacks was that some features felt slower and less intuitive than expected, especially when navigating between different sections. Certain workflows required too many steps, and the platform could sometimes feel rigid when trying to customize processes for specific property management needs. Reporting and some accounting functions also had a learning curve and could be more flexible and easier to use.

Review Source

AK

Amanda K.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Good Program"

February 9, 2026

3.0

It has been ok however now that we have been a client for awhile we do not get prompt responses to inquiries unless we call and sometimes they do not have the answer

Pros

The number of different uses it has to handle day to day concerns and tracking of any issues. I really think it is easy to set up.

Cons

The set up of payment accounts taking a long time and requiring so much documentation. Due to this we have been unable to implement the leasing side which has forced me to use another platform

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing Buildium

I was familiar with the product already!

Review Source

CD

Cynthia D.  
SR Condo Manager  
Real Estate  
Used the software for: 2+ years

### "Thoughts on Buildium"

March 19, 2026

5.0

the best property management software I have used in my whole career. easy to learn and new updates seem to be making it even better.

Pros

Finances, tasks, vendors and communications with residents all in one software. its easy to go between properties, and user friendly.

Cons

the task and work order doesn't auto populate the building address. would like to add other residents(in the same building) to work order easier.

Review Source

AF

April F.  
owner  
Real Estate  
Used the software for: 1-2 years

### "Mostly happy - could use improvements"

October 30, 2025

4.0

The service has been great! I am happy to stay with Buildium but hope that some improvements may be coming.

Pros

I like that it is relatively user friendly, easy to look at and understand, and the customer service has alwasy been professional and helpful. I love having so may integrations with outside vendors.

Cons

I find the reports less easy to understand than other platforms I have used. My clients tend to have lots of questions. I also am no at all satisfied with the online Help & Support offerings. I was previously with Propertyware, and it was very easy to type in what you wanted to do, and the system would give you step-by-step instructions. While that exists here, it is limited to seemingly only to most basic of processes. This could be much more robust, which would save time calling the help line. I am disappointed that There were integrations that were not an option because there is an exclusive account already in place with another vendor, while this does not seem to be an across the board policy on your part.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

Reason for choosing Buildium

property count was not high enough.......

Review Source

EB

Eric B.  
Leasing Agent  
Real Estate  
Used the software for: 1-2 years

### "Leasing Agent "

March 24, 2026

4.0

Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality.

Pros

I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent.

Cons

Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.

Review Source

Response from RealPage

March 25, 2026

Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business.

JE

Jonathan E.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Well Done Buildium"

March 20, 2026

4.0

Excellent! We would absolutely recommend this to any other property managers. I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs.

Pros

Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use of the program.

Cons

We live and operate in Canada and have found that there are some limitations to how things work since we have different rules/guidelines here.

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