DeFNiC Software


2 / 5
1 review

Average Ratings

1 Review

  • 2 / 5

  • 2 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DeFNiC Software
  • Founded 1999
  • United States

About Dispatched

DeFNiC Software specializes in the optimization of time and resources for businesses utilizing a mobile field workforce. Our core product, Dispatched, allows entry of work orders in two formats, service orders and new installs. Dispatched tracks all work orders and all service technicians, field technicians, or field personnel locations on a detailed map. Simple and easy to use data entry allows for comprehensive solutions to meet your dispatching needs.

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Dispatched Features

Vendor has not completed this information.

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Dispatched Reviews Recently Reviewed!

Horrible Experience

May 09, 2019

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not

Pros: I do think the look of the screens was crisp but that's about all I can say

Cons: CS was awful. Nothing integrated properly. When we contacted CS for anything, we got the run-around -- if we got anyone at all. Information got lost in cyberspace and was even known to disappear while we were looking directly at it. CS couldn't/wouldn't help us and kept raising rate. We gave up on them.

Overall: I would not recommend them to anyone.