# Page 25 | UKG Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is UKG Pro the right Payroll solution for you? Explore 702 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/480/UKG-Pro/reviews --- UKG Pro 4.3 (702) [View alternatives](https://www.capterra.com/p/480/UKG-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 25 - Reviews of UKG Pro ## Showing most helpful reviews Showing 601-625 of 702 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KD Karie D. Recruiting Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "We use it for our HR tracking, time sheets, benefits and more" May 15, 2018 5.0 Everything HR, benefits and more in one system. Pros I like that there is a place for everything and it is easy to navigate through the different areas that I have to manage. Cons The qualification process they had in place a few years ago to be able to get permission to have access to certain levels of administration was a bit extreme. Review Source VR Verified Reviewer Sales Lead Consumer Services Used the software for: 2+ years ### "Best in class" January 8, 2019 5.0 Pros Amazing product, best in class. Par-none Cons Nothing I can think of, maybe a little costly Review Source MS Matt S. Sr. Financial Analyst Used the software for: 1-2 years ### "Great system for payroll data and leave management" June 7, 2017 4.0 Pros Easy to use when viewing payroll, personal data, and company goals/performance management. Easy software/website to navigate. Cons Time sheet data does not appear to be entered into Ultipro, it simply displays the data from another system. Sometimes difficult to navigate Goals portion of the software/website. Review Source Response from UKG June 7, 2017 Hi Matt, thank you for sharing your experience. Your feedback is important to us. I just wanted to let you know I shared your feedback with the team to help us continuously improve. Have a great day. Thank you. SS Stephanie S. Director of Quality Used the software for: 2+ years ### "We use ultipro to manage employee records and time. It's useful for managing compliance as well. " February 2, 2018 4.0 Pros Being able to customize logins to create tailored access to employee documents for auditors. It is easy for them to navigate and makes audits simpler to manage. Cons The phone interface doesn't have all of the functionality of the website. The phone version has an appealing look but you can't access everything. Review Source PP Phoebe P. Sales Agent Hospitality Used the software for: 2+ years ### "Great Product to have" February 15, 2020 5.0 Pros Keet track of W-2 yr after yr & Pay stubs User friendly Cons Don't have any Cons, it's just that good of a product. Review Source GC Gregg C. IT Administrator Used the software for: 2+ years ### "I use UltiPro everyday and it takes care of all my career goals and pertinent information for my job" March 16, 2018 5.0 Pros The app! The mobile app is great. I also really enjoy doing employee reviews directly in UltiPro. It is very easy to request time off. Cons When we merged companies I still had two instances in the system so that function was not seamless. The support team was not the greatest in squaring this away. Review Source VR Verified Reviewer CSM Computer Software Used the software for: Less than 6 months ### "Good system " October 23, 2019 4.0 It has been good to learn but hard to navigate when you first get going with it. Pros It is able to provide you with all of the details an employee would need to know. The moblie app is super convenient for checking things out on the go as well. The org chart is a really cool feature as well. Cons The UI/UX is a bit cumbersome and some of the navigation doesn't make sense so there is a learning curve. Review Source Brett G. Director - Human Resource Services Marketing and Advertising Used the software for: Less than 6 months ### "Great HR and Payroll Application" April 13, 2016 5.0 Love the functionality and ease of use. Very configurable with great workflow. Customer support is very quick and thorough. Free training for all employees for life. Great HR and payroll solution for any size company. Pros Functionality, configuration, payroll, customer service. Cons Configuration of benefits is a bit limited. Review Source Response from UKG September 7, 2016 Hi Brett, thank you so much for providing us with feedback. We're so happy to hear you enjoy our customer support. Have a great day. Thank you, Micole Kaye, Ultimate Software JP John P. PM Financial Services Used the software for: 2+ years ### "UltiPro.... it's... o.k." August 10, 2018 3.0 Not really any problems with UltiPro... It is the "plain vanilla" toaster oven of HR and Payroll Software... Pros It definitely performs what it advertises for. However, nothing more, nothing less. Cons It's decent software, just very limited, and the aesthetics could be improved. Review Source Response from UKG September 26, 2018 Hi John, thank you for your feedback. Have a nice day! DS David S. Student Education Management Used the software for: 1-2 years ### "UltiPro Review" January 22, 2019 5.0 My overall experience has been very good. Pros I like how this program is easy to check my paystubs and see my earnings breakdown. Cons There is nothing about this software that I dislike, considering it is easy to use and gives you all the information needed. Review Source MS Mandi S. Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "Good Program" July 16, 2019 4.0 Pros Liked being able to print paystubs and quickly get W2's. Cons Had a difficult time with usernames and passwords for this program. Review Source VR Verified Reviewer IT Support and Technical Engineer Accounting Used the software for: Less than 6 months ### "Leading HCM software" February 12, 2019 5.0 I can easily see what goals I accomplished any given week and what I earned. Pros Very easy to manage your EE benefits and see all your compensation. You can easily track your time off and even calculate your potential earnings with various customizable factors. UltiPro helps you manage your retirement and your money. Cons You have to update your password pretty frequently, but this is actually a benefit in disguise. Review Source KL Kathy L. Operations Specialist Museums and Institutions Used the software for: Less than 6 months ### "Great Payroll System" February 1, 2019 5.0 Pros My company decided to go with this payroll system at the beginning of the year. As a user of the program, it has proven to be functional, easy to use, and timely. One of the thing I like most about this software is the time sheet feature. It keeps everything in real time. Cons Trying to get the mobile app up and going was a bit tedious until we had the company code provided to us. Review Source BG Brian G. Senior Loan Officer Financial Services Used the software for: 6-12 months ### "UKG Pro makes it easy to manage your payroll" January 13, 2023 5.0 Pros The best features of this product is that it has a one stop shop for all of the needs for payroll and HR. It is very simple to use and employees love it Cons I would like a little more sleek interface, but thats a small ask considering everything else it does Review Source VR Verified Reviewer Learning & Engagement Manager E-Learning Used the software for: Less than 6 months ### "All HR software in one place" April 2, 2019 4.0 Pros Once you learn the interface it is easy to use and makes HR documents, payroll, and days off easy because it is all in one place instead of being scattered across different platforms. Easy to make changes to things like address and other info and view pay stubs. Cons Not very good looking interface - feels a little clunky and kind of "old". Review Source BS Brittany S. HR generalist Automotive Used the software for: I used a free trial ### "The Best" December 7, 2021 5.0 Pros Formerly Ultipro. This is like the luxury car for software. The streamlined processes and integrations are the best. Cons This software works perfect for the platforms needed from HR to Payroll to employee self service Review Source DC Dana C. Sr account associate Events Services Used the software for: Less than 6 months ### "Simple and integrative" October 13, 2022 4.0 Pros I like that our company is able to connect this software to other software for reporting purposes. The ease of having everything in one piece of software has been nice. Cons I do not think the time entry is very user friendly. I find it helpful to save each line after you enter it, or sometimes it will disappear. I also think the menu functionality is not very appealing. Review Source SM Sam M. Network Engineer Computer Networking Used the software for: 1-2 years ### "UltiPro Review" September 22, 2020 3.0 I think Ultipro is a huge upgrade over our previous in house HR software. I think on the back end, it allows our HR department to easily document and store employee data with little to no effort at all. on the front end, I think the navigation could be a little more user friendly. Pros We went from in house software to ultipro. I like the functionality and ease of access ultipro provides as a an end user Cons I think as a first time user, Ultipro can be hard to navigate. especially when looking for something specific, like time off or to cancel a PTO request Review Source RF Ryne F. Chiropractic Health, Wellness and Fitness Used the software for: 1-2 years ### "UltiPro works perfectly." August 15, 2019 5.0 Pros UltiPro works seamlessly. We use Ultipro to view pay stubs, update employee information, review and update benefits, and complete employee reviews. Cons The website does not seem to work well on phones. Review Source VR Verified Reviewer Director Of Client Services Used the software for: Less than 6 months ### "Great resource for small business HR needs" June 25, 2018 5.0 Great HR tool for small business, makes payroll a lot more efficient to set up. Pros As we grew it got harder to manage the recruitment and payroll for new hires, this tool made this much more streamlined. Cons While I would not say this is really negative, because of the robust nature of the software, there is a bit of a learning curve. Review Source Ben G. Talent Acquisition Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "null" April 17, 2017 2.0 Review Source Rahman B. Used the software for: 6-12 months ### "null" April 24, 2017 4.0 Review Source LJ Lisa J. Product Support Solutions, Soluto Insurance Used the software for: Less than 6 months ### "UltiPro definitely does not compare to ADP" February 26, 2019 3.0 My company recently switched from ADP to UltiPro and I am not impressed. I really wish we could go back to ADP because it seems so much more user friendly. I was able to find exactly what I wanted to know and print out pay stubs that actually looked like real pay stubs from ADP and it doesn't see that is an option for this app. It just seems to be very much more complicated than ADP was for the end user. Pros I like the way the deductions and things are broke down week by week on the app. It shows you a break down for each week even if the pay period is bi-weekly. This seems to be very helpful in determining exactly what took place each week. Cons I don't like the layout of the app. It doesn't seem to be very friendly and is limited as to what you can change and adjust on the app. Review Source VR Verified Reviewer Operations and Analytics Associate Insurance Used the software for: Less than 6 months ### "UltiPro" December 20, 2018 3.0 Pros It's a bit like a Swiss Army knife - it has everything you need Cons It can be slow at times and since it's Flash-based, it's not very user friendly. Review Source Response from UKG January 2, 2019 Thanks for your feedback. We're happy to hear you enjoy our unified solution. I just wanted to let you know I have shared your feedback with the team to help us improve. Have a wonderful day and happy New Year! DG Dave G. General Manager Hospitality Used the software for: Less than 6 months ### "Modern and Robust" January 7, 2021 5.0 It manages manages employee time along with vacation/sick time all within one application simplifying our compensation for our associates. Pros The smart dashboard gives a modern look to the software and placing the most used features one click away. Cons Reporting can be difficult to figure out with the tremendous number of options even if you wan to run a very basic report. Review Source Similar Products Featured