# Page 29 | UKG Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is UKG Pro the right Payroll solution for you? Explore 720 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/480/UKG-Pro/reviews

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UKG Pro

4.3 (720)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 6th, 2026

# Page 29 - Reviews of UKG Pro

## Showing most helpful reviews

Showing 701-720 of 720 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Carla D.  
  
  
Used the software for:

### "Looking for the ultimate software?"

February 22, 2017

4.0

From time cards to annual reviews, this system is easy to use and very effective! The ease of use and reporting capabilities make it unsurpassed in the industry.

Review Source

Response from UKG

April 27, 2017

Hi Carla, Thank you for providing us with feedback. We're happy to hear you are enjoying your experience with us. Have a great day! Thank you, Micole Kaye, Ultimate Software

JE

Joshua E.  
HRIS Manager  
Machinery  
Used the software for:

### "null"

June 14, 2018

4.0

Review Source

Response from UKG

August 2, 2018

Thanks for leaving us feedback, Joshua! We hope you have a wonderful day!

CZ

Carlie Z.  
Business Insurance Intern  
Insurance  
Used the software for:

### "null"

July 19, 2018

4.0

Review Source

Response from UKG

August 2, 2018

Hi Carlie, thanks for leaving us some feedback. Have a great day!

ST

Shawn T.  
Sales  
  
Used the software for: 1-2 years

### "Its real good"

May 13, 2018

3.0

Pros

When i worked the changed up the sustem about pay stubs an they introduced us to ultipro i was so happy it got it all

Cons

Only problem is, is when your job wants to block some access from the site making you go through the stress of calling

Review Source

SO

Stephanie O.  
Reviewer/student  
Online Media  
Used the software for: Less than 6 months

### "It’s not up to date "

March 30, 2023

5.0

Pros

I like the design of this app, it’s very user friendly and easy to navigate

Cons

I don’t like UKG because it’s not up to date with my payment. It still shows a payment made few weeks ago and not the one you are anticipating.

Review Source

MH

Megan H.  
  
  
Used the software for:

### "Ultipro Review"

January 5, 2017

4.0

We use Ultipro for timesheet tracking and benefits registration. I love the ease of use and the clean presentation.

Review Source

Response from UKG

January 25, 2017

Hi Megan, thank you for providing us with feedback. We're happy to hear you enjoy our user-friendly product design. Have a nice day. Thank you!

GB

Giulia B.  
Digital Marketing Manager  
Entertainment  
Used the software for: Less than 6 months

### "Good solution to manage employees data"

March 20, 2019

5.0

Pros

It manages in an efficient way data on employees, simplifying admin work

Cons

There have been some issues with the mobile app recently which crashed quite often

Review Source

MF

Mohamed F.  
Service Assurance Senior Engineer  
Internet  
Used the software for:

### "null"

November 12, 2018

5.0

Review Source

MT

Michelle T.  
  
  
Used the software for:

### "null"

May 10, 2019

5.0

Review Source

JG

Jason G.  
Developer Team Lead, Customer Experience  
Financial Services  
Used the software for:

### "null"

October 11, 2018

3.0

Review Source

AA

Aj A.  
  
  
Used the software for:

### "null"

September 26, 2018

5.0

Review Source

BZ

Bailey Z.  
  
  
Used the software for:

### "null"

March 11, 2019

4.0

Review Source

LW

Lillia W.  
Human Resources  
  
Used the software for: I used a free trial

### "Amazing!"

June 25, 2018

5.0

Pros

I only did a free demo but I LOVED their system! It has everything a Human Resources department would ever need and more! The use and analytics are amazing.

Cons

Unfortunately it costs more than out current HRIS system so we cannot convert but it does everything and I can assume you're getting what you pay for - an amazing software.

Review Source

PR

Phil R.  
Employee Benefits Administrator  
Insurance  
Used the software for: I used a free trial

### "Ultipro vs HRConnection"

December 7, 2018

5.0

Pros

Seems very easy to,use but has limitations

Cons

The inability for EDI feeds to insurance carriers. Plus no employee data worthwhile to save

Review Source

DZ

David Z.  
Software Engineer  
Real Estate  
Used the software for: Less than 6 months

### "It does the job"

October 13, 2020

4.0

It's been okay, but the onboarding process was confusing with the w4 intake

Pros

Software works, and you can access pay statements. There could be more features baked in, but it is nice that it can be integrated with okta for single sign on.

Cons

There is a very confusing w4 process they put you through. They should have you enter the total number of deductions you wanna take, like the w4 form asks for, not giving a dollar value.

Review Source

GS

Gibeth S.  
assistant  
  
Used the software for: Less than 6 months

### "The price is a bit much"

March 13, 2018

3.0

Pros

There are lots of features, but not the easiest to use at times. It has easy access to functions, which is a plus.

Cons

We encountered some problems when trying to enter information on vacations, or days off requests, customer service was able to help after lots of trial and error.

Review Source

NR

Natalia R.  
ABA therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Behavioral therapy "

October 29, 2019

4.0

I have use this program quite a few times to request off, fast confirmation and feedback responses to email.

Pros

easy to use when requesting off from work. Recently discovered the "my company guides and info tab," which provides handy information that I didn't know was available to us

Cons

nothing thus far, although I only use this program a couple times a month

Review Source

AW

Autumn W.  
RN care manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Could be more user-friendly "

July 29, 2022

3.0

Pros

Not exceptionally difficult to use and navigate

Cons

Could be more user-friendly. I have to really stop and think about how to request PTO every time. Also could send notifications when your PTO gets approved or denied.

Review Source

JB

Jared B.  
Sales Associate  
Retail  
Used the software for: Less than 6 months

### "Solid program"

February 1, 2019

5.0

Pros

This application lets me connect easily with my work information in a short amount of time.

Cons

Sometimes the application can be difficult to navigate.

Review Source

SM

Shannon M.  
Server  
Food & Beverages  
Used the software for: Less than 6 months

### "UltiPro Applebees review "

September 21, 2019

4.0

Seems easy to navigate and get my information it would be cool if we did our schedules on this app too so I didn’t have 1 different sites to look up and remember

Pros

It’s pretty easy to navigate I’m new to Applebees but seems like it won’t be too hard to get any information I may need

Cons

Haven’t used it long enough to know of any cons yet

Review Source

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