# Page 4 | UKG Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is UKG Pro the right Payroll solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/480/UKG-Pro/reviews --- UKG Pro 4.3 (718) [View alternatives](https://www.capterra.com/p/480/UKG-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 4 - Reviews of UKG Pro ## Showing most helpful reviews Showing 76-100 of 718 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MBS Mary Beth S. Coding Validation Analyst Hospital & Health Care Used the software for: Less than 6 months ### "UKG Pro! The smile is for real!" July 6, 2025 5.0 Very good application, easy to navigate, all info is readily available and accessible. Can easily print reports for your taxes, financial advisor, etc Pros Number one, I love the Logo! UKG Pro is a comprehensive application for payroll. My experience with it was using as a timeclock and extracting all of my payroll and time off information. Cons It wasn't UKG Pro as much as it was my internet provider, I believe. To upload and open the application was often slow. Review Source ME Madison E. Quality Improvement Consultant Hospital & Health Care Used the software for: 1-2 years ### "UKG Review" August 26, 2025 5.0 Pros UKG is a great way to track your time card, submit time off requests, and see your allotted time sheets. Cons I wish UKG Pro was a bit more user friendly and gave alerts when needing to approve your current pay period.UKG Review Source JM JD M. Payroll Specialist Education Management Used the software for: 6-12 months ### "Does what i need it to and more. " April 23, 2025 5.0 I have no complaints and i can find what i need. The only issue would be return time on tickets when i do have issues. Pros I find it easy to locate reports i need and processing is very straightforward. Cons i do wish it was easier to have support return times on tickets. Review Source DW Debra W. Fraud Investigator Health, Wellness and Fitness Used the software for: 1-2 years ### "UKG Pro review" April 14, 2025 4.0 Pros The calendar feature is nice to see your schedule and time worked and future Cons Wish the PTO feature was more intuitive and the tracking of time worked was more detailed Review Source SB Shivani B. HR Data Analyst Banking Used the software for: 1-2 years ### "Shivani’s UKG review " January 8, 2025 4.0 Pros Reporting and analytics, employee records and BI Cons Timekeeping and support team. Future terms Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Cost and other reliable features for employees and admins Review Source ES Ellie S. Senior Marketing Campaigns Lead Education Management Used the software for: 2+ years ### "Useful but sometimes complex" April 25, 2025 4.0 Pros I generally liked the self-service portal and the product design Cons I found it complicated to search for certain information, like specific pay stubs Review Source NB Nicholas B. Sales Manager Retail Used the software for: 2+ years ### "UKG is very convenient, and the app is great and easy to use!" October 9, 2024 5.0 I use this daily, for payroll, hours worked, time off requests, and tax forms Pros The mobile app is very convenient, and the ease of use, is very nice! Cons there have been reports from some of my reps, that the app crashes, they have to uninstall, then reinstall, and then it works fine. Review Source VR Verified Reviewer Forklift Driver Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "UKG Pro Review 2025" February 1, 2025 5.0 Overall, this is one of the best in it's category. I would definitely recommend it. Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one platform. There isn't really anything bad to say about it. Pros What I like the most about UKG Pro is its comprehensive HR and payroll features. Many users ,myself included appreciate how it streamlines payroll, benefits administration, and talent management in one platform. Cons There isn't much to not like about UKG Pro. If I had to choose something I would say it's the customer support. Response times can vary and are inconsistent. Review Source JG Josie G. RBT Education Management Used the software for: 1-2 years ### "Positive Review " March 5, 2025 5.0 Pros It was easy to use and very functional to utilize. Cons Nothing - It worked great! I used this everyday at work. Review Source CP Carrie P. Counselor Education Management Used the software for: 6-12 months ### "Highly recommend UKG" February 24, 2025 5.0 I like that it has all components under one as it makes it much easier to use. Pros I have found that UKG is very user friendly and easy to understand. Cons Sometimes it seems to glitch and not detect when I am on site. For example, it will say it does not detect my location when I am actually on campus. Review Source CM Cynthia M. Physical Therapist Hospital & Health Care Used the software for: 2+ years ### "UKG review" April 7, 2025 4.0 Pros Has a lot of features so we don't have to go to different sites. Cons Confusing to navigate, cannot always figure out how to submit PTO. Review Source VR Verified Reviewer HR Manager Automotive Used the software for: Less than 6 months ### "So Far, So Good!" December 18, 2024 5.0 I have only been using UKG at work for the past couple of months. Pros The system is very user-friendly, especially if you are not new to HRIS systems. Cons I have found the reporting to be a bit cumbersome to pull exactly what I want, but that could be because I am new to using this. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Were looking for a platform to use across North America, Canada and Europe. Review Source JA Julian A. Leasing Agent Real Estate Used the software for: 6-12 months ### "UKG Pro Review" February 13, 2025 5.0 It’s very user friendly but sometimes glitches and doesn’t load. I have to constantly put in notes for my timesheet. Pros Easy to see your pay, the categories of pay, and deductions for taxes. Cons When going to clock in, it sometimes glitches. Review Source JM Jazzmen M. Housekeeper Hospitality Used the software for: 6-12 months ### "Lovely system" January 5, 2026 5.0 Pros Also use this for my current work as a DCW and it’s also a very good system and very easy to access. Cons Least I like is that sometimes it takes long to get assistance if you can’t access the account you own Review Source SE Sheila E. Operator Media Production Used the software for: 2+ years ### "Merz UKG Software " January 14, 2025 5.0 Able to track your time, benefits . You can also edit your benefits. Pros Easy to access all of your information. Keep track of all of your benefits. Cons Their is nothing that I find least. This software is easy to use. Review Source MG Marissa G. phlebotomist Hospital & Health Care Used the software for: 1-2 years ### "10/10 recommended" January 3, 2025 4.0 this app is great and east to use. used to use it at my old job its very secure and easy to view check stubs and hours. Pros supper helpful and easy to view check stubs and hours Cons verification call every time to logging in Review Source SK Samantha K. Front Desk Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "UKG Pro is great" November 10, 2024 5.0 I loved this software. It's an all-in-one app which gives you the opportunity to access everything from one single dashboard. It makes accessing pay stubs, benefits, paid time off, etc easy to access. There's also a section with my employer to continue education. Pros What I like most is it's an all-in-one app. Pay stubs, continuing education, benefits information, and time off balances are just a few things that UKG Pro has on it's dashboard. It's very easy to access it all. Cons I don't have any cons associated with UKG Pro. Review Source HS Harpreet S. Operations system analyst Retail Used the software for: 1-2 years ### "UKG ease for users" January 23, 2025 4.0 Pros Instant notification and ease of use is best Cons The initial setup for non technical team members become difficult sometimes Review Source SD Sisika D. Facilities Administrator Furniture Used the software for: 1-2 years ### "Not useful enough " March 7, 2025 2.0 Pros It is nice to look at. The tabs are easy to navigate. Cons Very difficult to request time off. No way to view accruals. Switched from [Payworks](https://www.capterra.com/p/235453/Payworks/) UKG allowed us to combine payroll and HR more with one service. Also made the hiring process easier. Review Source CM Courtenay M. Manager, Payroll Education Management Used the software for: 2+ years ### "Love UKG! " September 17, 2024 5.0 I was able to experience the various modules offered in UKG from Payroll to Onboarding to Recruitment to Performance. I work mostly with the Payroll Gateway and love the Pending Pay feature. Pros I love how easy it is to navigate, both for employees and administrators. I really like the support from the Community to find answers to everyday tasks that I am doing and I love that I learn something new everyday about UKG's functionality Cons I do not like that Wage attachments for Canada and ROE's are not sent automatically Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Upgrade to the HRIS so that all facets of HR could be managed in one platform Review Source KH Kasi H. Front Desk Manager Hospitality Used the software for: 1-2 years ### "Best for Med/Large Companies " January 7, 2025 5.0 After I learned the system it is now breeze to use. Some of the design and layout do seem outdated. But that is something easy to over look. Pros User friendly interface and strong integration capabilities especially for payroll and benefits management. Cons It is a bit more expensive than other soft like it. It's better for a large size company. It does have extensive feature set. So New user may need significant training time. Review Source NT Noah T. conductor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Best app for clocking in and out!" January 3, 2025 5.0 Amazing, made clocking in daily a breeze. Pros Ability to clock in and out and keep track of hours worked. Cons Nothing I can think of, was a great app. Review Source JD Justin D. Learning Specialist Hospital & Health Care Used the software for: 6-12 months ### "Making the complex simple" September 3, 2024 4.0 Overall, the experience has been favorable. It's ability to integrate with other systems has been the most beneficial. Pros The integration with UKG Pro Learning and ability to navigate on a mobile device easily. Cons When you using it for "shift" changes there are many barriers. Switched from [HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/) Needing systems to integrate more efficiently. Review Source VR Verified Reviewer Advisor Entertainment Used the software for: 2+ years ### "Perfect tool for HRIS" October 4, 2024 4.0 Pros It provides the payroll services including the Talent Management services and many more, basically holds a lot for HRIS system than individual services Cons It a little difficult to get a hang of all the features with UI in the beginning but later on it’s all fun Review Source AJ Abby J. HR REP Alternative Medicine Used the software for: 6-12 months ### "I highly recommend UKG" November 24, 2024 5.0 I love UKG pro and I use it everyday. It keeps me organized Pros UKG is so easy and convenient. I wish I would have found it sooner. It has made my daily tasks much easier at work Cons It may seem hard to get the hang of using but UKG is very beneficial once you learn how to use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.